RiskUKSeptember2017

Meet The
Security Company
Being able to offer a full range of security
solutions also helps greatly as clients like the
fact they only have to make one phone call and
they know that, whatever their individual issue
might be, we can bespoke a solution that’s both
affordable and, more importantly, goes a long
way towards resolving their security issues.
This is the third
instalment in a new
series of articles for
the readers of Risk UK
where we shine the
spotlight on NSIapproved
businesses
for the benefit of risk
and security managers
who purchase security
guarding as well as
systems-focused
solutions. Answering
our questions this
month is Andrew
Nicholson, managing
director of Barnsleybased
Doyle Security
About the National Security Inspectorate
Risk UK: Can you briefly describe your
business’ activities and what you consider to
be your USP as an organisation?
Andrew Nicholson: Doyle Security is a supplier
of total security solutions. What this means in
essence is that we address almost all of the
security disciplines that our clients require,
from supplying fully-trained and licensed
security officers and providing key holding and
alarm response solutions through to the
installation of commercial grade CCTV, intruder
and fire alarm systems.
We’re very proud of the fact that we’re a
family-run company and have been for over 30
years. Any potential client can be sure that not
only will they receive a first class service from
us, but they’ll also have complete peace of
mind knowing that we, as a company, can
demonstrate longevity of service as a bespoke
security solutions provider.
Risk UK: What do your clients value most
about the services you deliver?
Andrew Nicholson: The level of experience and
honesty we bring for each and every client with
whom we interact is, I firmly believe, one of our
biggest assets as a company.
The National Security Inspectorate (NSI) is a wholly-independent, not-for-profit
company limited by guarantee and operates as a UKAS-accredited certification
body specialising in the security and fire safety sectors.
For over 40 years, the NSI has served to protect businesses, homeowners
and the general public alike, raising standards by providing robust and high
quality audits of both security and fire safety service providers.
Risk UK: How do you feel accreditations have
assisted your company?
Andrew Nicholson: Accreditations have been a
great assistance to the business. For well over a
decade now, we’ve embraced both the National
Security Inspectorate’s (NSI) Guarding Gold
scheme and the Security Industry Authority’s
Approved Contractor Scheme (ACS). We
wholeheartedly believe they set the standard.
Those security companies receiving
accreditation and continually working to the
benchmarks outlined within are operating at
the highest levels. It sets them apart from other
security companies.
More and more of the tenders and contract
requests we receive stipulate either one or both
of these accreditations. We’re extremely proud
that we hold both NSI Guarding Gold and ACS
registration and will continue to do so.
Risk UK: Specifically, what value does ACS
registration and NSI Guarding Gold approval
bring to your business and its clients?
Andrew Nicholson: ACS registration and NSI
Guarding Gold approval set the standard not
only for the quality of services we bring to our
clients, but also in terms of how we run our
business on a daily basis.
All of our staff members believe passionately
in working to the set standards in every aspect
of Doyle Security’s day-to-day operations. Only
by them doing so will our clients benefit from
engagement with Doyle Security as a company.
Risk UK: In practice, what are the main
differences between ACS registration and NSI
Guarding Gold approval?
Andrew Nicholson: ACS registration is all
about helping security solution providers to
raise the standard of service they offer for their
clients. Many of the ACS criteria are directly
linked to improving the working experience of
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