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FALL 2017

Distributor's Link Magazine Fall Issue 2017 / Vol 40 No4

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76<br />

THE DISTRIBUTOR’S LINK<br />

BEACON FASTENERS AND COMPONENTS<br />

198 West Carpenter Avenue, Wheeling, IL 60090<br />

TEL 1-800-669-2658 FAX 847-541-1789 EMAIL customerservice@beaconfasteners.com WEB www.beaconfasteners.com<br />

BEACON’S CUSTOMER PERFORMANCE<br />

NEVER FAILS. YOU CAN TEST US.<br />

At Beacon Fasteners and Components we take<br />

performance testing very seriously and are committed to<br />

maintaining the highest level of quality on every product we<br />

offer. We proactively test every lot before it is accepted into<br />

our inventory, rather than test parts after<br />

a problem develops. Starting with our<br />

supply chain partners and then in our<br />

in-house performance lab, each lot goes<br />

through a multi-level inspection process.<br />

While many suppliers only perform<br />

dimensional inspections, Beacon sets<br />

itself apart with supplemental in-house<br />

testing focused on product performance<br />

for every case-hardened lot for metal<br />

applications. Each lot is reviewed for<br />

compliance according to the four critical<br />

ASME specifications: Drive, Ductility,<br />

Torsional Strength, and Hydrogen Embrittlement.<br />

Beacon is dedicated to building a strong and<br />

successful partnership with you!<br />

We find that the most critical of the four ASME tests is<br />

our hydrogen embrittlement test. Hydrogen embrittlement<br />

can occur when hydrogen is introduced and absorbed<br />

into the metal causing the steel to become brittle and<br />

possibly fail. Although it usually occurs within 24 hours<br />

after installation, it can happen anytime. The most<br />

unpredictable failures result from hydrogen embrittlement<br />

and the effects can be minimal to catastrophic. This is<br />

why it is so important for us to take the extra time and<br />

steps to test parts.<br />

Five years ago we had a customer approach us when<br />

they were at risk of losing business from their largest<br />

customer.<br />

They were supplying a 3/8 x 1 unslotted hex washer<br />

thread forming screw from another source and were faced<br />

with a hydrogen embrittlement issue that was causing the<br />

screw heads to pop off at the end user. The issue quickly<br />

became disastrous and they came to us to learn more<br />

about our testing procedures and to visit our in-house QA<br />

department.<br />

We demonstrated how we test samples from each lot<br />

for 24 hours as part of our inspection process to assure<br />

no evidence of failure. However, we go a step further at<br />

our customer’s request, and perform a 72 hour test as<br />

a preventative measure to help mitigate the risk before<br />

parts go out into the field.<br />

BUSINESS FOCUS ARTICLE<br />

CONTINUED ON PAGE 176

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