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FALL 2017

Distributor's Link Magazine Fall Issue 2017 / Vol 40 No4

76 THE DISTRIBUTOR’S

76 THE DISTRIBUTOR’S LINK BEACON FASTENERS AND COMPONENTS 198 West Carpenter Avenue, Wheeling, IL 60090 TEL 1-800-669-2658 FAX 847-541-1789 EMAIL customerservice@beaconfasteners.com WEB www.beaconfasteners.com BEACON’S CUSTOMER PERFORMANCE NEVER FAILS. YOU CAN TEST US. At Beacon Fasteners and Components we take performance testing very seriously and are committed to maintaining the highest level of quality on every product we offer. We proactively test every lot before it is accepted into our inventory, rather than test parts after a problem develops. Starting with our supply chain partners and then in our in-house performance lab, each lot goes through a multi-level inspection process. While many suppliers only perform dimensional inspections, Beacon sets itself apart with supplemental in-house testing focused on product performance for every case-hardened lot for metal applications. Each lot is reviewed for compliance according to the four critical ASME specifications: Drive, Ductility, Torsional Strength, and Hydrogen Embrittlement. Beacon is dedicated to building a strong and successful partnership with you! We find that the most critical of the four ASME tests is our hydrogen embrittlement test. Hydrogen embrittlement can occur when hydrogen is introduced and absorbed into the metal causing the steel to become brittle and possibly fail. Although it usually occurs within 24 hours after installation, it can happen anytime. The most unpredictable failures result from hydrogen embrittlement and the effects can be minimal to catastrophic. This is why it is so important for us to take the extra time and steps to test parts. Five years ago we had a customer approach us when they were at risk of losing business from their largest customer. They were supplying a 3/8 x 1 unslotted hex washer thread forming screw from another source and were faced with a hydrogen embrittlement issue that was causing the screw heads to pop off at the end user. The issue quickly became disastrous and they came to us to learn more about our testing procedures and to visit our in-house QA department. We demonstrated how we test samples from each lot for 24 hours as part of our inspection process to assure no evidence of failure. However, we go a step further at our customer’s request, and perform a 72 hour test as a preventative measure to help mitigate the risk before parts go out into the field. BUSINESS FOCUS ARTICLE CONTINUED ON PAGE 176