070917_KPGHL_Annual Report 2017_final_PREVIEW

Ability to create value through Operating Business transformation and integration
The Company has a long track record of delivering transformational outcomes for businesses which have joined the
Kelly+Partners network. The key deliverables from this process include:
+ Expense Reduction – centralisation of back office functions and more focused workplace processes and protocols.
+ Better Staff Experience – more motivated and strategically aligned Operating Business Owners and staff, under the
umbrella of a dynamic culture and single brand strategy.
+ Better Client Experience – clients benefit from improved service, increased Company technical expertise, wider
product offering, and improved IT systems.
+ Better Cashflow – improved systems for controlling WIP (work in progress) and collecting debtors.
+ Revenue Growth – freeing up Operating Business Owner time coupled with a wider product offering drives stronger
top line growth.
Centralisation of Services
The Company’s investment in centralised work groups, business processes and technology has created a highly scalable
business that is able to deliver high levels of productivity and service. The centralised management team are located in
the North Sydney and Hong Kong offices, and provide the following services to our Operating Business network:
+ Marketing, Branding and Events
+ Proprietary Client Systems and Procedures
+ Finance Management and Controls
+ Risk Management, Business Registrations, Accreditations and Quality Assurance
+ Technology Platform and Website
Business Overview
+ Human Resources and Training
+ Executive Management and Corporate Strategy
This centralised approach also delivers significant operational leverage, enabling the Company to expand its office
network at a relatively low cost whilst continuing to deliver higher profit margins for all Operating Businesses.
This is reflected in EBITDA margins for Kelly+Partners which are significantly higher than the industry average.
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