December 2017 Digital Issue

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IT ALL COMES DOWN TO DATA ANALYTICS WITH TRANSPARENCY. OUR CLIENTS MAKE BETTER STRATEGIC- PURCHASING DECISIONS BECAUSE THEY SEE TANGIBLE SAVINGS - JON VISSER package-reduction programs. An increasing focus for Foodbuy Canada is technology innovation. Its MyOrders online-ordering system for example, provides a single point of contact for partners to streamline purchases and optimize savings and rebate revenues. “This system is the most comprehensive of its kind in Canada,” Delaney claims. Advanced reporting tools allow members to view their orders down to individual SKUs, among other benefits. “Each customer knows what they have bought and spent by unit,” Delaney says. “If they have 30 hotels, we can break that out by each location to see which user is driving which rebate revenues.” Over the years, Foodbuy Canada has also accumulated a significant amount of data across the entire supply chain, which it plans to put to good use for its partners, he adds. “We’re now starting to drive into more systematic metrics to develop better data analytics. This will further members’ ability to control costs and predict price increases.” As Visser notes, “It all comes down to data analytics with transparency. Our clients make better strategic-purchasing decisions because they see tangible savings.” Foodbuy Canada has recently piloted a new proprietary web-based tool called Webtrition that will assist clients in areas such as menu management and nutrition, cost analysis and custom reporting. Flexibility, technology innovation and the company’s rebate program were key factors behind Torontobased Sunray Group’s decision to switch to Foodbuy Canada for its food-and-beverage procurement needs, says Sandeep Gupta, vicepresident of Sunray Group. “Like any operator, we were sitting with representatives and negotiating pricing based on the assets we have. We were growing so much however, we found we were spending a bit too much.” While Sunray is relatively new to the Foodbuy Canada fold, Atlific Hotels has the distinction of being one of the first to sign up with the company 10 years ago. “Our business has grown; their business has grown,” says Robert T. Hood, corporate Food and Beverage manager for Atlific. “But what has not changed is their attitude,” adding there is a very tight bond between Foodbuy Canada and Atlific’s individual operations. More importantly, Foodbuy Canada has performed consistently for Atlific, Hood says. “They hold true to the service and expertise they profess to have.” ◆ Proud to offer Your Canadian QualitY ProduCts! Congratulations! Congratulations, Foodbuy, on winning Hotelier’s <strong>2017</strong> Supplier of the Year Pinnacle Award. 4600 Armand-Frappier Street, Saint Hubert, Quebec J3Z 1G5 450.878.2333 / 1.844.878.2333 / agropur.com
the Loyalty TRENDS Experience BY CHRIS POWELL ISTOCK.COM/ALEXANDRBOGNAT Hotel-loyalty programs are evolving to meet the needs of guests who increasingly prize unique experiences over a free night hoteliermagazine.com DECEMBER <strong>2017</strong> HOTELIER 33
Page 1 and 2: T H E M A G A Z I N E F O R H O T E
Page 3 and 4: Volume 29, Number 8 | December 2017
Page 5 and 6: CONGRATULATIONS to the 2017 Pinnacl
Page 7 and 8: Checking In THE LATEST INDUSTRY NEW
Page 9 and 10: JOIN THE CLUB AND UNLOCK NEW OPPORT
Page 11 and 12: InBrief Brookfield Asset Management
Page 13 and 14: Reetu Gupta, COO of Easton’s Grou
Page 15 and 16: ANNOUNCING THE MADE IN PHOTO CONTES
Page 17 and 18: COMPANY OF THE YEAR COMPANY OF THE
Page 19 and 20: guest needs to do is go to the webs
Page 21 and 22: REGIONAL COMPANY OF THE YEAR CULTUR
Page 23 and 24: also has an internship program and
Page 25 and 26: HOTELIER OF THE YEAR POLISHING THE
Page 27 and 28: IT TAKES A LIFETIME TO CHAMPION A L
Page 29 and 30: Maple Leaf Foods, would like to con
Page 31 and 32: SUPPLIER OF THE YEAR COMMITTED TO I
Page 33: eturns for customers. “The more t
Page 37 and 38: ISTOCK.COM/RAWPIXEL a free night.
Page 39 and 40: DESPITE THE VERY REAL THREAT OF LOY
Page 41 and 42: DECOR & DESIGN IN-ROOM RETREATS Hot
Page 43 and 44: ing eyebrows or applying makeup. It
Page 45 and 46: OPERATIONS Great Escapes Today’s
Page 47 and 48: FROM THE SUPPLY SIDE: NEW DIRECTION
Page 49 and 50: GETTING SOCIAL Size and scale can h
Page 51: The best brand experiences in Canad

December 2017 Digital Issue

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