EDITOR’S PAGE THE REAL DEAL It’s time to turn the page on a new year. As technology continues to impact our personal and professional lives, time seems to march faster. And, here we are, once again shaking our heads and wondering how another year could have already passed. As we wind down <strong>2017</strong> and look ahead to the holidays, it’s time to salute the people and companies that have managed to stand out from the crowd — our <strong>2017</strong> Pinnacle Award winners. In spotlighting this stellar group, it’s clear excellence is alive and well in the hotel industry. Amidst the challenges and the evolving landscape, excellence pushes us forward, forces us to move out of our comfort zone and gives rise to the possibility of greatness. Given that we live in precarious times, where the spectre of terrorism now looms over us daily, and where what’s happening politically south of the border continues to cause us to shake our heads in consternation, it’s refreshing to pause, forget about the craziness and shine the spotlight on those achieving greatness in the industry. This month’s profiles of our award-winning individuals and companies are testament to the spirit of innovation, entrepreneurialism and dedication, peppered, of course, with a good measure of hard work. Working on this particular issue is always gratifying for the Hotelier editorial department, as we delve into the reasons behind the success of our winners. Learning what propels these individuals and companies forward is enlightening. And, sharing with them the news that they are this year’s winners is always uplifting — with reactions ranging from surprise to elation to sometimes even tears. Yes, success comes with blood, sweat and tears but we should never lose sight of the fact that success would not be possible without the countless individuals working diligently behind the scenes. Talk to any of the winners and they’ll undoubtedly admit they could not have done it without the support of their teams. What is the hotel industry if not a collaboration? And what would this industry be without the collection of passionate people who call the industry home? On behalf of the entire Hotelier team, we congratulate the stars of <strong>2017</strong>, and their entire teams, for work well done. And, as we near the end of Canada’s sesquicentennial year, we’d also like to congratulate all our Made in Canada photo contest winners (see p.10). By the time you read this issue, the 12 finalists will have been fêted for their noteworthy contributions at the Pinnacle Awards celebration. Finally, in the spirit of the season, and on behalf of the entire team at KML, we wish our readers and advertisers alike a vibrant holiday season filled with health, happiness and, as always, a touch of magic. ROSANNA CAIRA | AMY BOSTOCK | DANIELLE SCHALK | TOM VENETIS | DEREK RAE | COURTNEY JENKINS | JHANELLE PORTER | CHERYLL SAN JUAN | MARIA FAMA VIECILI | ELENA OSINA | WENDY GILCHRIST | DANIELA PRICOIU | DANNA SMITH | CIRCULATION | EDITOR & PUBLISHER rcaira@kostuchmedia.com MANAGING EDITOR abostock@kostuchmedia.com ASSISTANT EDITOR dschalk@kostuchmedia.com SPECIAL PROJECTS EDITOR tvenetis@kostuchmedia.com MULTIMEDIA MANAGER drae@kostuchmedia.com GRAPHIC DESIGNER cjenkins@kostuchmedia.com SOCIAL MEDIA/EVENTS CO-ORDINATOR jporter@kostuchmedia.com ACCOUNT MANAGER csanjuan@kostuchmedia.com ACCOUNT MANAGER mviecili@kostuchmedia.com ACCOUNT MANAGER eosina@kostuchmedia.com SENIOR ACCOUNT MANAGER wgilchrist@kostuchmedia.com CONTROLLER dpricoiu@kostuchmedia.com ADMINSTRATIVE ASSISTANT dsmith@kostuchmedia.com PUBLICATION PARTNERS kml@publicationpartners.com (905) 509-3511 ADVISORY BOARD David McMillan, AXIS HOSPITALITY INTERNATIONAL; Bill Stone, CBRE HOTELS; David Larone, CBRE HOTELS; Anthony Cohen, CRESCENT HOTELS — GLOBAL EDGE INVESTMENTS; Charles Suddaby, CUSHMAN & WAKEFIELD LTD. — HOSPITAL- ITY & GAMING GROUP; Christiane Germain, GROUPE GERMAIN HOSPITALITE; Michael Haywood, THE HAYWOOD GROUP; Ryan Murray, THE PILLAR + POST HOTEL; Geoffrey Allan, PROJECT CAPITAL MANAGEMENT HOTELS; Stephen Renard, RENARD INTERNATIONAL HOSPITALITY & SEARCH CONSULTANTS; Anne Larcade, SEQUEL HOTELS & RESORTS HOTELIER is published eight times a year by Kostuch Media Ltd., 23 Lesmill Rd., Suite 101, Toronto, Ont., M3B 3P6, (416) 447-0888, Fax (416) 447-5333. All rights reserved. Subscription rates: Canada: $25 per year, single issue $4, U.S.A.: $30 per year; all other countries $40 per year. Canadian Publication Mail Product Sales Agreement #40063470. Member of Canadian Circulations Audit Board, the American Business Media and Magazines Canada. We acknowledge the financial support of the Government of Canada through the Canadian Periodical Fund for our publishing activities. Printed in Canada on recycled stock. ROSANNA CAIRA Editor and Publisher rcaira@kostuchmedia.com FOLLOW US: For daily news and announcements: @hoteliermag on Twitter Hotelier magazine on Facebook and @hoteliermag on Instagram 2 DECEMBER <strong>2017</strong> HOTELIER hoteliermagazine.com
CONGRATULATIONS to the <strong>2017</strong> Pinnacle Award winners! ONLY THE BEST FOR YOUR VALUED GUESTS From in-room amenities, foodservice disposables, housekeeping products and more, Veritiv brings you the brands you trust, and ensures a comfortable stay for guests. Local market expertise. Coast-to-coast coverage. Our local hospitality professionals stay up on trends to provide you with a room-by-room product program. And our national footprint ensures quality and availability—all delivered in the most efficient way possible. Want to learn more? Contact your Veritiv Hospitality Advisor or go to veritivcorp.com/facilitysolutions. © <strong>2017</strong> Veritiv Corporation. All rights reserved. Veritiv and the Veritiv logo are trademarks of Veritiv Corporation or its affiliates. veritivcorp.com/facilitysolutions
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