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Family Road Map Guide

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More About Behavioral Health<br />

Providers<br />

The organizations that give health and social services are often called providers.<br />

Some providers have private practices that employ only one or a few staff<br />

members. Some private behavioral health practices are attached to hospitals or<br />

clinics. A larger organization that provides behavioral health services may be called<br />

a CMHC (Community Mental Health Center), a CMHO Community Mental Health<br />

Organization), or CMHA (Community Mental Health Agency). These organizations<br />

may employ many psychiatrists, psychologists, social workers, case managers, and<br />

support staff.<br />

Choosing Someone to Evaluate Your Child<br />

A primary care provider may refer your child to a specific clinic, doctor or other<br />

specialist. The school may suggest that you look for a specialist. Maybe you are<br />

concerned about a problem and decide to look for help on your own. You may have<br />

to pick someone from the list of providers in your insurance network. In any case,<br />

the choice of a clinician is up to YOU.<br />

How do you pick the right person? There are no simple answers. With some<br />

types of insurance, you may not need a referral. Call the number on your insurance<br />

card if you have questions about this. (See more about insurance in Guiding Star<br />

Point 4, "Dealing with Treatment Bills and Benefits.")<br />

Many parents are bothered by the thought of going to someone who will ask<br />

them lots of personal questions. It’s easy to understand that feeling. This person<br />

will ask a lot of questions about your family life. The way you and your child behave<br />

toward one another will be observed. The evaluator forms an opinion of your situation<br />

from the way you talk to your child, fill out forms, and answer questions.<br />

Look for Clues, Trust Your Instincts<br />

Remember that you also have the right to observe and evaluate the provider who<br />

will work with your child. You are hiring that person to do a service for your child.<br />

You are seeking help because you need to solve a problem. You can do that best<br />

when you feel comfortable giving someone all the necessary information. That<br />

means you need someone who knows how to listen. The best clinician will gather<br />

the facts and not jump to conclusions. Even the most well-known or recommended<br />

person in town may not be right for you or your child. You have to trust your gut instinct.<br />

You must notice things, such as body language, that may hint about whether<br />

the clinician and your child will get along. Some people like to bring a relative or<br />

trusted friend along to the first appointment to get an independent view and have<br />

someone to take notes on what was said.<br />

Talking About<br />

Therapists<br />

In this book, the word “providers”<br />

means people who<br />

provide services.<br />

"Clinician" means someone<br />

who evaluates your child and<br />

may later provide therapy.<br />

The term “therapist”<br />

usually refers to a psychologist<br />

(PhD or PsyD), social<br />

worker (LCSW), or licensed<br />

counselor who provides “talk<br />

therapy.”(Such therapy may<br />

also involve other methods,<br />

such as playing games or<br />

doing activities with your<br />

child.)<br />

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