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2018 Management Seminars in English, St. Gallen International Business School

The seminar program of the Business School St. Gallen is based on the “St. Gallen Concept of an Integrated Management”. Today, this St. Gallen Management-Concept is standard within modern management training and development. The Concept of Integrated Management provides a mental map and steering aid which meet the needs of today’s very complex and global challenges. But the St. Gallen Approach advanced by Professor Knut Bleicher intentionally isn’t a recipe or a nostrum. In fact it offers a perfect framework – a “framework for meaning” (Ulrich) – which helps managers to identify and solve problems by themselves. Therefore the experienced manager gets via integrated process concepts essential thoughtprovoking impulses and instruments that enable him applying the holistic St. Gallen body of thought within the own company. As a consequence answers and basic concepts in order to deal with permanent change emerge. The St. Gallen Concept by Professor Bleicher has been recently published in the 9th edition (2017) and has accomplished a constant place in management literature. Although at the moment the enhancements of the St. Gallen Model focus on ethical aspects in the sense of Corporate Citizenship and process-optimizing, the Integrated Management Concept of Knut Bleicher remains the central pillar of the St. Gallen understanding of management. Moreover this integrated approach marks an explicit opposite pole to unidimensional management thinking especially widely spread among anglamerican areas.

The seminar program of the Business School St. Gallen is based on the “St. Gallen Concept of an Integrated Management”. Today, this St. Gallen Management-Concept is standard within modern management training and development.
The Concept of Integrated Management provides a mental map and steering aid which meet the needs of today’s very complex and global challenges. But the St. Gallen Approach advanced by Professor Knut Bleicher intentionally isn’t a recipe or a nostrum. In fact it offers a perfect framework – a “framework for meaning” (Ulrich) – which helps managers to identify and solve problems by themselves. Therefore the experienced manager gets via integrated process concepts essential thoughtprovoking impulses and instruments that enable him applying the holistic St. Gallen body of thought within the own company. As a consequence answers and basic concepts in order to deal with permanent change emerge.
The St. Gallen Concept by Professor Bleicher has been recently published in the 9th edition (2017) and has accomplished a constant place in management literature. Although at the moment the enhancements of the St. Gallen Model focus on ethical aspects in the sense of Corporate Citizenship and process-optimizing, the Integrated Management Concept of Knut Bleicher remains the central pillar of the St. Gallen understanding of management. Moreover this integrated approach marks an explicit opposite pole to unidimensional management thinking especially widely spread among anglamerican areas.

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Registration, Adm<strong>in</strong>istration, Enrollment<br />

Office<br />

<strong>St</strong>. Galler Bus<strong>in</strong>ess <strong>School</strong><br />

Rosenbergstrasse 36<br />

CH-9000 <strong>St</strong>. <strong>Gallen</strong><br />

Phone: +41 71 225 40 80<br />

Fax: +41 71 225 40 89<br />

Internet: www.sgbs.ch<br />

E-Mail: sem<strong>in</strong>are@sgbs.ch<br />

Announcement, Confirmation, Hotel<br />

Please complete and return the attached<br />

registration form by e-mail, fax or post.<br />

All announcements are accurately checked,<br />

<strong>in</strong> order to set up <strong>in</strong>terest<strong>in</strong>g groups.<br />

After check<strong>in</strong>g the announcement you will<br />

get a written registration confirmation<br />

and the bill for the course fee as well as<br />

detailed <strong>in</strong>formation to the hotel and arrival.<br />

In case of an overbooked course we<br />

will contact you immediately. Hotel reservations<br />

are directly carried out by the participants.<br />

You benefit from a very reasonable<br />

sem<strong>in</strong>ar flat rate. Carefully selected<br />

4- and 5-star hotels favour a stress-free<br />

learn<strong>in</strong>g atmosphere.<br />

Please note that partial participation <strong>in</strong> a<br />

course is only possible after consult<strong>in</strong>g the<br />

study direction.<br />

Course Fee, Hotel costs, Topics<br />

The course fee (plus VAT, depend<strong>in</strong>g where<br />

the sem<strong>in</strong>ar takes place) <strong>in</strong>cludes tuition<br />

and all course material. Hotel charges as<br />

for example accommodation, breakfast,<br />

subsistence of the hotel or conference<br />

center are not <strong>in</strong>cluded. These charges are<br />

billed by the Hotel directly to the participants.<br />

Of course it is possible not to spend<br />

the night at the sem<strong>in</strong>ar hotel. In that case<br />

you pay the daily delegate rate directly to<br />

the hotel as well. The daily delegate rate<br />

of the conference centers <strong>in</strong> London, Boston<br />

and Shanghai is billed directly by the<br />

<strong>St</strong>. Galler Bus<strong>in</strong>ess <strong>School</strong> and forwarded to<br />

the conference center.<br />

The course fee is charged after the<br />

registration and has to be transferred by<br />

6 weeks before the sem<strong>in</strong>ar starts.<br />

Please note that missed lectures due to<br />

tard<strong>in</strong>ess or absence are not refunded<br />

and cannot be made up later. It may be<br />

necessary to apply m<strong>in</strong>or changes to the<br />

program <strong>in</strong> order to guarantee a successful<br />

course.<br />

Certificate<br />

Due to the participation of the sem<strong>in</strong>ar you<br />

will get a sem<strong>in</strong>ar certificate.<br />

Information to the Sem<strong>in</strong>ar Hotels<br />

More <strong>in</strong>formation regard<strong>in</strong>g our sem<strong>in</strong>ar<br />

hotels you can f<strong>in</strong>d directly on the <strong>in</strong>ternet<br />

(www.sgbs.ch).<br />

Change of Book<strong>in</strong>g, Postponement<br />

If attendance at a sem<strong>in</strong>ar has, for compell<strong>in</strong>g<br />

reasons, to be postponed, an adm<strong>in</strong>istration<br />

fee of CHF 300.- will be charged.<br />

A re-schedul<strong>in</strong>g is possible only up to 6<br />

weeks before the start of the sem<strong>in</strong>ar, and<br />

only once. <strong>Sem<strong>in</strong>ars</strong> and parts of sem<strong>in</strong>ars<br />

not attended are forfeited. In the case<br />

of book<strong>in</strong>g changes later than 6 weeks<br />

before the start of a sem<strong>in</strong>ar, follow<strong>in</strong>g<br />

re-schedul<strong>in</strong>g fees will be billed: up until 4<br />

weeks prior to the start of the course, 20%<br />

of the course fee; up until 2 weeks prior to<br />

the start of the course, 40% of the course<br />

fee; up until 1 week prior to the start of<br />

the course, 80% of the course fee. In case<br />

of a later re-schedul<strong>in</strong>g the entire sem<strong>in</strong>ar<br />

fee is forfeited. Alternatively, a book<strong>in</strong>g<br />

for a substitute participant can be made<br />

up until 4 work<strong>in</strong>g days before the start<br />

of the sem<strong>in</strong>ar. For book<strong>in</strong>g a substitute<br />

participant, an adm<strong>in</strong>istration fee of CHF<br />

300.– will be charged.<br />

If a participant is obliged for compell<strong>in</strong>g<br />

reasons to change a book<strong>in</strong>g for an <strong>in</strong>dividual<br />

sem<strong>in</strong>ar part so as to attend this <strong>in</strong><br />

another session, then a change <strong>in</strong> book<strong>in</strong>g<br />

fee of CHF 300.- will be charged. The participant<br />

should be aware, that <strong>in</strong> this case<br />

program adaptations or alterations may<br />

occur. Please therefore contact us 10 days<br />

before the start of the sem<strong>in</strong>ar <strong>in</strong> order to<br />

talk the sem<strong>in</strong>ar program over for prevent<strong>in</strong>g<br />

program overlaps.<br />

Cancellation / Withdrawal<br />

The cancellation of an enrolment (a complete<br />

withdrawal) is possible up until 3<br />

months before the start of a sem<strong>in</strong>ar without<br />

charge. In the case of a cancellation<br />

(complete withdrawal) up until 8 weeks<br />

before the start of the sem<strong>in</strong>ar, 20% of the<br />

course fee will be charged, <strong>in</strong> the case of<br />

a cancellation (complete withdrawal) up<br />

until 6 weeks before the start of the sem<strong>in</strong>ar,<br />

40% of the course fee will be charged.<br />

After this time, the entire course fee is to<br />

be paid as a forfeit, unless provision has<br />

been made via re-book<strong>in</strong>g for a substitute<br />

participant.<br />

The book<strong>in</strong>g of a replacement participant<br />

or deputisation is to be made at the latest<br />

4 work<strong>in</strong>g days before the start of the<br />

sem<strong>in</strong>ar. In the case of book<strong>in</strong>g a replacement<br />

participant, an adm<strong>in</strong>istration fee of<br />

CHF 300.- falls due. In pr<strong>in</strong>ciple, sem<strong>in</strong>ars<br />

may, due to force majeure or because of<br />

an <strong>in</strong>sufficient number of participants, be<br />

cancelled by the organiser at short notice,<br />

however only up until 3 weeks before<br />

the sem<strong>in</strong>ar start, without be<strong>in</strong>g liable for<br />

compensation for any result<strong>in</strong>g consequences.<br />

Insurance, Liability, Price Changes<br />

We recommend that you take out cancellation<br />

<strong>in</strong>surance policy cover<strong>in</strong>g cancellation<br />

due to illness and other occurrences.<br />

Likewise, it is the client’s own personal<br />

responsibility to <strong>in</strong>sure aga<strong>in</strong>st or cover all<br />

possible damages or losses which might<br />

either directly or <strong>in</strong>directly arise from the<br />

attendance at a sem<strong>in</strong>ar. No matter whether<br />

it is due to accident, illness, personal<br />

liability, theft, cancellation of the sem<strong>in</strong>ar<br />

by the organiser, or from damage result<strong>in</strong>g<br />

from the use of the imparted <strong>Management</strong><br />

knowledge on the part of any participant<br />

or the company appo<strong>in</strong>ted to us. Any liability<br />

on our part is expressly precluded.<br />

All matters are subject to Swiss law, the<br />

place of jurisdiction is <strong>St</strong>. <strong>Gallen</strong>. By the<br />

publication of new prospectus / brochures,<br />

all previous details perta<strong>in</strong><strong>in</strong>g to contents,<br />

speakers and prices cease to be valid.<br />

Volume January <strong>2018</strong>

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