Sales Manual TX 2018
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Training Plan for New Agents<br />
First week: Goal is to get up to speed as quickly as possible to be affective and knowledgeable on the<br />
phone. This is a guide of what to expect during training.<br />
Day 1<br />
- Set up station<br />
- Set up Credentials<br />
- Set up email address<br />
- Introduction of company<br />
- Review and Go over sales manuals<br />
- New Agent contracts (Sign and give back same day)<br />
- Review DBA<br />
- Review Markets (Refer to education in manual)<br />
- Market Education<br />
- Qualification Script<br />
- Review intro pitch<br />
- Discuss “Getting in the door”<br />
- Listen to qualification calls<br />
Day 2<br />
- Review Objections and Rebuttals<br />
- Role play – If necessary<br />
- Product Presentation (start off with Turtle Ops)<br />
- ZOHO Training<br />
- Go over leads<br />
- Review how to set up appointment<br />
- Listen to qualification calls<br />
- Qualification Script<br />
- Review intro pitch<br />
Day 3<br />
- Quick 15 min morning meeting<br />
- Get on the phones and start dialing<br />
- Listen in to every call<br />
- Ring Central will record each call<br />
- End of day meeting<br />
Day 4 & 5<br />
- Quick 15 min morning meeting<br />
- Get on the phones<br />
- End of day meeting<br />
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