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Sales Manual TX 2018

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Zoho Training<br />

Training Session 1:<br />

-Logging into your Zoho<br />

-Navigating through leads<br />

-Navigating through Clients<br />

-How to update lead/contact<br />

Action Items After Meeting:<br />

1. Update as many leads/contacts as possible with the appropriate info(i.e.<br />

questionnaire, phone, email, name, add personalized notes…etc.)<br />

2. Go to https://help.zoho.com/portal/kb/zoho-crm for answer to Frequently Ask<br />

Questions<br />

3. Go here to watch video tutorials https://www.zoho.com/crm/resources/trainingvideos/<br />

Training Session 2:<br />

-Email Overview<br />

-Dashboard Review<br />

-Lead & Client Review<br />

-Adding a Task<br />

-Adding an Event<br />

-Adding a Call<br />

Action Items After Meeting:<br />

1. Send a list of active/working leads to Julia to be added to Zoho<br />

2. Attach products to your current clients<br />

3. Add Qualification form answers to clients and leads<br />

4. Add at least 3 events<br />

5. Add at least 3 Calls<br />

6. Add at least 1 task<br />

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