Supervisor-Skills-Reference-Guide

8. Avoid people who won’t ever do what you ask of
them and those who do EXACTLY what you ask
them to do.
9. Your best people and worst people break the rules
the most. Be aware of WHY your staff is breaking
rules.
10. Give authority along with responsibility.
11. Motivation has, at its root, dissatisfaction.
12. People think they are better than they think their
boss thinks they are.
13. The 80/20 rule applies to several areas of
supervision:
80% of the power is in 20% of staff.
80% of problems come from 20% of
staff.
80% of work is done by 20% of staff.
14. There are two “tyrannies”- change and another’s
opinion. A tyranny is something over which you
have little or no control.
Table of Contents
13