Supervisor-Skills-Reference-Guide

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5. All requests for accommodations due to a disability or medical condition, no matter how small, must be forwarded to the Department’s EEO Coordinator. No request for accommodation shall be approved or denied prior to review by the agency EEO Coordinator or the State EEO Coordinator and a determination that the decision is consistent with both state and federal law and state policy. Table of Contents 4
APPLICANT TRACKING SYSTEM Advertising/Recruiting Candidates PLAN Continuously Validate Evaluate System Against Identified Business Metrics Ensure Adherence to EEOC <strong>Guide</strong>lines Update Competency Models Source and Screen Employment Application Screening Interview Resume Evaluation Bio-data Profile Matching Knowledge/Personality Test Manage Candidate/Interview Competency Interview Work Sample Realistic Job Preview Background Check Start Up Employee Orientation & Training Individual Development Plan Table of Contents 5
Page 1 and 2: Supervisor Skills Reference Guide Q
Page 3 and 4: Table of Contents RECRUITING.......
Page 5: EQUAL EMPLOYMENT OPPORTUNITY Superv
Page 9 and 10: What questions will be asked? By wh
Page 11 and 12: IMPERMISSIBLE INTERVIEW QUESTIONS W
Page 13 and 14: 5. Only when attracting and retaini
Page 15 and 16: 8. Avoid people who won’t ever do
Page 17 and 18: INTERPERSONAL PRINCIPLES Supervisor
Page 19 and 20: DELEGATION You can’t do everythin
Page 21 and 22: MOTIVATION How can you as a supervi
Page 23 and 24: MENTORING Supervisors have an oblig
Page 25 and 26: 11. Allowing people to demonstrate
Page 27 and 28: 4. Some expectations should challen
Page 29 and 30: COACHING FOR OPTIMAL PERFORMANCE Ma
Page 31 and 32: SOLVING PROBLEMS Not all problems l
Page 33 and 34: PROBLEM SOLUTION TYPES Supervisors
Page 35 and 36: MAKING DECISIONS It is one thing to
Page 37 and 38: mother-in-law moved in, they bought
Page 39 and 40: USING “KASH” TO IMPROVE THE TEA
Page 41 and 42: 5. Have both parties offer possible
Page 43 and 44: 5. Be clear about why the agreed-up
Page 45 and 46: PROGRESSIVE DISCIPLINE Progressive
Page 47 and 48: as a "heads up" about what is comin
Page 49 and 50: PREVENTING GRIEVANCES Grievances wi
Page 51 and 52: efore employees are often able to b
Page 53 and 54: UNDERSTANDING CHANGE As a rule, any
Page 55 and 56: BUILDING A CONSTRUCTIVE RELATIONSHI
Page 57 and 58:
5. Make the job bigger than the per
Page 59 and 60:
Page 2 Organizational Information S
Page 61 and 62:
Writing clear meaningful task state
Page 63:
State of Maine Bureau of Human Reso
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Supervisor-Skills-Reference-Guide

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