Welcome to the December edition of the Tasmanian Business Reporter.
In the final edition for the year we bring you an exclusive preview of the 2018 Tasmania Report, with leading economist Saul Eslake calling for the State Government to give preferential treatment to new businesses in order to encourage job creation for better educated and higher paid employees.
You will also find details about a $30 million residential redevelopment planned for a Hobart hotel, a $5.5 million research program for the forestry sector and a boost for retailers with the Government considering enhancing the authority of retail staff to inspect customer's bags as they exit a store.
DECEMBER 2018
T A S M A N I A’ S L E A D I N G B U S I N E S S P U B L I C A T I O N . C I R C U L A T I O N 12,000 M O N T H LY
New life
planned
for city
hotel
Page 2
An artist’s impression of the proposed Welcome
Stranger development.
Drive for
fatter pay
cheques
By TOM O’MEARA
NEW businesses starting up in
Tasmania should be given preferential
treatment by the State Government
ahead of existing businesses,
leading economist Saul
Eslake believes.
That is the key message in the
2018 Tasmanian Report, produced
by Mr Eslake and set to be released
at TCCI functions in Hobart,
Launceston and Ulverstone
this month.
Mr Eslake said the state needed
more new businesses that provided
higher remuneration and has
recommended a fresh business
approach to boost the Tasmanian
economy.
Employment figures highlight
the need to turn part-time employment
into high-paid full-time positions,
he said.
Tasmanians are the lowest paid
in the nation because of the smaller
numbers of high-paid professional
workers.
“We need to continue creating
opportunities for all school students
to finish Year 11 and 12 and
it’s encouraging to see the Government
creating the opportunities
to complete 11 and 12 in the
schools where they started their
education,” Mr Eslake said.
“But now we need to broaden
our base economy by supporting
new business and new jobs for a
better educated employee who
will attract a bigger pay cheque.
Continued page 2
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T A S M A N I A’ S L E A D I N G B U S I N E S S P U B L I C A T I O N . C I R C U L A T I O N 12,000 M O N T H LY
2 Tasmanian Business Reporter - DECEMBER 2018
NEWS
New life
planned for
city hotel
A $30 million development
will transform the Welcome
Stranger site on the corner of
Hobart’s Harrington and Davey
Streets.
The 45m-high plan would
see the hotel replaced by a
new development combining
retail space, inner city living,
and public open space.
The project has been proposed
by Melbourne-based
property development group,
Hexa.
Spokesman Ian Whitehouse
said the traditional pub would
close and its 24 poker machines
removed.
The proposal consists of
two levels of retail space, 61
car spaces underground and
52 apartments.
“Instead of a public bar and
T A S M A N I A’ S L E A D I N G B U S I N E S S P U B L I C A T I O N . C I R C U L A T I O N 1 2 , 0 0 0 M O N T H LY
e dition
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T A S M A N I A’ S L E A D I N G B U S I N E S S P U B L I C A T I O N . C I R C U L A T I O N 12,000 M O N T H LY
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to businesses in Tasmania as well as key decision-makers.
Circulation: 12,000
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poker machines, it is proposed
that one of the new tenants of
the retail space will be a poker
machine-free wine bar.
“The ground floor will see
a range of retail spaces, including
a café and a boutique
providore and grocer with an
emphasis on local produce.
“Importantly, the development
will open the street level
area up to the public, with
access via Harrington and
Davey Streets to an arcade
and public open space featuring
local Tasmanian art.”
Mr Whitehouse said the
development would help address
housing supply in Hobart.
“Hobart’s population is
booming.
“The project will help address
housing issues and urban
sprawl.
Master Builders Tasmania
Executive Director Matthew
Pollock said urban infill developments
would become increasingly
important to service
a growing population, to limit
urban sprawl and take some
pressure off infrastructure.
“This $30 million project
would also create around 100
jobs during construction and
on-going jobs in the retail
spaces,’’ Mr Whitehouse said.
“It is estimated that the residents
of the apartment will
drive over $3 million of economic
activity in the area each
year as well.”
Subject to approvals, construction
is set to commence in
2020.
To see your business here, call Kerri on 0419 750 267 or email kerri@thetrustedmediaco.com
Bag search plan
to thwart thieves
SHOP owners will have the
right to search shoppers’
bags under new rules being
considered by the State Government.
Building and Construction
Minister Sarah Courtney
said the Security and Investigations
Agents Amendment
Bill 2018 fulfilled the Government’s
election commitment
to support local businesses
by cracking down on
shoplifting.
“Under current legislation
only security guards have
the authority to search bags,”
she said.
“However, the Bill enables
retail staff to inspect customers’
bags as they exit a store,
so long as these inspections
are carried out in accordance
with the Tasmanian Bag
Check Code of Conduct.
“These amendments will
not only protect the livelihood
of Tasmanian retailers
by helping to prevent shoplifting,
but will also protect
consumers by ensuring that
bag checks are carried out in
an appropriate and regulated
way.
Report focus on low state pays
From page 1
“I’m not attacking
small businesses but it
isn’t the lifeline of business
in Tasmania and I
believe that government
should be financially
supporting new business,
not the old.
“I know it’s politically
challenging but I argue
that there are too few
businesses paying payroll
tax.
“Spread the tax, lower
the cost and create a
bigger pool of money to
support new businesses
and new well-paid jobs.
Mr Eslake said the
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Saul Eslake
Your Partner
in Print.
www.footandplaysted.com.au
Now incorporating
“With Christmas fast approaching,
retailers are gearing
up for their busiest time
of year.
“Unfortunately, this is also
a peak period for shoplifting
activity.
“Shoplifting is estimated
to cost Tasmanian retailers
more than $200 million a
year, which greatly affects
business profitability.
“It is not only Tasmanian
THE CRAFT LIVES ON.
Shoplifitng costs retailers millions.
state had gone forward
in the last year and over
the last decade.
“The economy is doing
well but we still have
a long way to go,” Mr
Eslake said.
“The state has done
quite well with increased
federal grants
and GST receipts and
the State Government
has managed its finances
extremely well which
has boosted high levels
in business confidence.”
“The challenge for the
future is where will the
increased investment
come from to continue
the high costs of health,
education, housing and
infrastructure in the future?”
With health the state’s
biggest cost, Mr Eslake
will also dissect new data
about the health status of
Tasmanian aged between
businesses that suffer from
the effects of retail theft – ultimately
the consumer pays
with higher retail prices.”
Other Government initiatives
to reduce shoplifting
include increasing police
presence in shopping precincts,
and a no-interest loan
scheme to small businesses
that want to install good
quality, high definition digital
recording CCTV cameras.
25 and 34 and make suggestions
about how we
can keep them out hospitals
that are already
stretched to capacity.
The data is expected
to reveal that they don’t
or can’t look after their
health.
More than half in the
age group are overweight
or obese which leads to
chronic conditions such
as diabetes, musculoskeletal
conditions and
cardiovascular disease.
The costs of hospitals
and specialists will run
into tens of thousands of
dollars per individual.
T A S M A N I A’ S L E A D I N G B U S I N E S S P U B L I C A T I O N . C I R C U L A T I O N 12,000 M O N T H LY
Uni communicates info-tech age
Tasmanian Business Reporter - DECEMBER 2018 3
Forest industry wins $5.5m for research
NEWS
Cutting-edge timber projects
THE durability of Tasmanian
timber will be
increased and technology
will be enhanced under
a new $5.5 million
research program for the
forestry sector.
The inaugural round
of projects funded by
the Launceston centre of
the National Institute for
Forest Products Innovation
has been announced.
Assistant Agriculture
and Water Resources
Minister Senator Richard
Colbeck said the projects
would provide economic
returns to Tasmania’s
forest industries and the
local economy. “The lessons
learned here will
help lead the way across
Australia,” he said.
“Global demand for
timber products is expected
to quadruple by
2050 and the Coalition
Government’s National
Forest Industries Plan
will deliver world-class
research and one billion
new trees to meet that
demand.”
Recipients in Tasmania
include:
• Private Forestry Tasmania
– optimising machinery
configurations
for profitable harvesting
Global demand for timber products is tipped to
quadruple by 2050.
A PUSH is on to strengthen the
information and communication
technologies sector in the
state’s North West, with about
20 people attending a forum in
Burnie to discuss the industry’s
prospects.
The University of Tasmania,
in partnership with the
Australian Computer Society
and Cradle Coast Authority,
presented the forum to explore
the role of ICT in shaping the
region’s future, with the industry
deemed a crucial enabler.
The event formed part of
Tasmania’s inaugural Techstars
Startup Week, a movement
building momentum and
opportunity around entrepreneurship.
James Riggall from the
University’s Community,
Partnerships and Regional
Development portfolio, and
Managing Director of Bitlink,
shared insights into projects
the Cradle Coast campus has
been leading in the North-West
to support the development of
ICT literacy.
“The university recognises
the increasing importance of
ICT, and the need to equip fuoperations
of small-scale
plantations.
ture generations with entrepreneurial
skills that ready them
for jobs of the future,” Mr
Riggall said.
“This year’s North-West
projects have included a SumoBot
competition, exposing
participants to robotics;
Hackerspace workshops that
immersed students in advanced
manufacturing, electronics,
the Internet of Things and
• Sustainable Timber
Tasmania – sensing tech-
nology and digital tools
to support decision-making
in hardwood timber
drying.
• Britton Timbers – increasing
the durability
and other material characteristics
of Tasmanian
hardwoods.
• Neville Smith – developing
a new generation
of Tasmanian
appearance hardwood
products for in-state design
and manufacturing.
• CLTP Panels – developing
laminated structural
elements from fibre-managed
plantation
hardwood.
computer programming concepts
and also the Big Idea
Challenge which empowered
entrants to embrace entrepreneurship
in ICT.
“We are also working with
Mr Colbeck said the
investment would play
a vital role in fostering
collaboration, supporting
cutting edge research,
boosting innovation,
growing jobs and securing
Tasmania’s place as
the centre for forest-industry
research.
Dr Tristan
Richards from
the Australian
Computer
Society, left,
Daryl Connelly
of the Cradle
Coast Authority,
James Riggall
from Bitlink and
University of
Tasmania and
Lyndal Bond,
University of
Tasmania
Strategic
Projects
Officer.
Burnie Primary School on a
project that is teaching students
how to program a ‘Farmbot’
– a machine that combines traditional
agricultural practices
with modern technology.”
Resources Minister
Sarah Courtney said Tasmania
had a proud history
of supporting a sustainable
and well-managed
forestry sector.
“These exciting and
innovative projects will
maximise the economic
value of our forest products,
ensuring sustainable
jobs into the future,’’
Ms Courtney said.
“The Tasmanian forest
industry continues to
evolve into a sophisticated,
high-value industry.”
The second round of
grants will open soon.
The Australian and
Tasmanian governments
are contributing $1.9
million to the first round
of successful projects –
which is being matched
by $3.6 million of funding
and in-kind contributions
from the forestry
industry and research
agencies.
Nyrstar
pledge
to stay
NYRSTAR has promised to
invest further in its Hobart
smelter after a decision by the
Belgian-based metals company
to drastically reduce staffing
at its Port Pirie operation.
State Growth Minister Peter
Gutwein said he had received
assurances from the CEO and
senior management of Nyrstar
that it was committed to its
Hobart operations, that the
Hobart smelter was sustainable,
and that they planned to
continue to invest in the site.
“This is a very good sign of
their commitment to a longterm
future for the Hobart
smelter,” Mr Gutwein said.
“We’re aware they are going
through a capital restructure
process globally, but their
clear advice to us is that the
Hobart smelter remains an important
part of their business.”
There were fears a possible
closure of the South Australian
operation by the cashstrapped
company would be
an economic tsunami for that
state.
WANTED
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movers and
shakers
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Share the news
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Tasmanian
business
community
Send your news
snippets, with a
high quality photo,
to TBReditorial@
fontpr.com.au
4 Tasmanian Business Reporter - DECEMBER 2018
THOUGHT LEADERSHIP
www.tcci.com.au
TCCI enjoys excellent year
THE TCCI has enjoyed
an excellent 2017-2018
financial year, but there
was one highlight which
stood out for the entire
state movement of business
chambers.
This was the impact of
our “Vote for Small Business”
campaign targeting
the Braddon by-election.
With the coordinated
efforts of the Burnie,
Devonport and Central
Coast Chambers of
Commerce and support
from the NSW Business
Chamber and Victorian
Chamber of Commerce
and Industry we were
able to command the national
dialogue leading
into this election.
Direct outcomes include
the Federal Minister
for Small Business
being brought back into
Cabinet. The power of
this campaign nationally
was highlighted by
the ABC The Drum program,
stating that business
was not on the agenda
of the by-elections
until the TCCI came out
with the “Vote for Small
Business” campaign.
The other pleasing aspect
is that the Australian
Michael
Bailey
TCCI Chief Executive
Chamber of Commerce
and Industry has now adopted
this bottom up approach
to advocacy.
This is a concrete example
of the TCCI impacting
and modifying
the national debate.
The TCCI’s overall financial
result reflects the
hard work by staff and
the ongoing support of
our members.
Our training business
continues to deliver
timely and relevant sessions
across Tasmania,
operating in all regions
of Tasmania with a diverse
range of topics.
The TCCI is extremely
proud of the quality and
flexibility of our training
offering which supports
Tasmanian businesses
with non-accredited and
accredited training.
We continued to provide
much needed work-
place relations support to
our members, whether by
them contacting the free
help-line or dealing directly
with our IR team.
The TCCI’s mission in
this area is straightforward:
to ensure all Tasmanian
businesses have
access to this service to
ensure they are suitably
armed with the most recent
and relevant workplace
relations knowledge.
The TCCI events calendar
once again proved
to be the most influential
series of events in the
state.
Not only did we build
on the success of the Tasmania
Report Roadshow,
we also ran the State
Budget Roadshow and
gave the Tasmanian business
community access
to myriad of other experiences,
including access
Regular TCCI events help keep business operators informed.
to the Victorian Minister
for Trade and connections
with the new University
of Tasmania Vice
Chancellor Rufus Black.
Our advocacy efforts
yielded tremendous outcomes
this year.
Our pivotal policy
document, the Tasmania
Report, has quickly
become the most significant
body of work advocating
evidence-based
change in Tasmania.
Tasmania Report author
Saul Eslake deserves
enormous kudos
for building a report
which adds incredible
value to the state. Our
final member event for
the year, the Premier’s
Cocktail Party last
month, saw its biggest
audience for many years,
testimony to members’
engagement and I believe
overall business
confidence in Tasmania.
The TCCI
events
calendar
once again
proved to
be the most
influential
series of
events in
the state.
I would also like to
congratulate the TCCI
Board for their contribution
to our organisation
and the state –
particularly our Chair
Susan Parr and the
outgoing Chair of Finance,
Audit and Governance
Paul Arnold.
BIG ON LEARNING,
BIGGER ON EXPERIENCE
STUDY AN ASSOCIATE DEGREE AND
ADVANCE YOUR CAREER.
Working full-time and studying is not an impossible feat, just ask
father of two James Johnston, who is being supported to study an
Associate Degree in Applied Business specialising in Supply Chain
Management.
“My manager can see this as a long-term benefit. I’m hoping this
course will open a few doors for career advancement, but I’d also be
happy with whatever I’m doing in regards to my career.
I encourage anyone to give it a go. You may think you don’t have
time to study, but you’d be surprised.”
The new two-year associate degrees offered by University College,
are ideal for students who are already working in industry, as they
can be studied full-time or part-time.
To find out more about studying an associate degree or supporting
your staff to undertake study, visit utas.edu.au/college or
phone 1300 363 864.
CRICOS Provider Code (University of Tasmania): 00586B.
Tasmanian Business Reporter - DECEMBER 2018 5
THOUGHT LEADERSHIP
www.tcci.com.au
Seasonal challenge looming
Brett
Charlton
Agility Logistics
SORRY to be the bearer
of some bad news before
Christmas but I am afraid
we have some challenges
coming up and those
reading this article need
to be on top of their logistics
game for the next
three to four months.
As most would already
know, the tonnage over
Bass Strait is getting an
injection of confidence
from Toll with two new
vessels being deployed to
the trade, increasing the
capacity of Bass Strait
considerably.
When these vessels arrive
and begin their operations,
Tasmania will be
sitting in a very enviable
position of having ample
capacity for the next 10
years at least (especially
post the Searoad investment
of one vessel and
the advice of a second
vessel pending coupled
with the announcement
of two new TT Line vessels).
That said however,
works at Webb Dock and
Burnie wharf are being
undertaken to accommodate
the increased size of
the vessels and presently
traders are experiencing
capacity issues due to the
ability to carry current
volumes through the reduced
wharf operational
footprint (some say the
capacity is down about
25 per cent presently).
It is suggested this will
ease a little as we get
closer to that mythical
time of year where everything
becomes urgent.
But in January there will
be a need to move operations
from the current
location in Burnie (for
Toll) for a (suggested)
three weeks.
At the time of writing,
there is no firm advice as
to the contingency plan,
but whatever it is will be
disruptive despite careful
and professional planning.
January will be a
The Burnie port is being upgraded.
tough gig for traders and
logistics operators alike
in Tasmania and with a
booming tourism and
agricultural world, this
peak season challenge
should be on the minds
of most (of course, I am
very happy to be wrong
- but suggest to plan for
the worse at this stage).
I sincerely wish all a
January will
be a tough
gig for traders
and logistics
operators in
Tasmania
happy and safe Christmas
with family and
friends and a successful
2019 ahead. Cheers.
Go private and skip ever-growing queue
Paul
Lupo
CEO, StLukesHealth
ACCESS to timely medical
care is an important
part of any efficient
health system and ensures
better health outcomes.
We expect that when
we are sick or need assistance
we can access a
general practitioner in a
short time.
If the condition is serious
or requires further
investigation, we also
expect to be able to see
a specialist within a reasonable
period.
While commentary
and government action
has focused around the
public wait times for
elective surgery, there
is another list which is
cause for concern – the
time it takes to get an
initial specialist appointment
in the public health
system after referral
from your GP.
In Tasmania, public
outpatient clinics triage
medical cases into three
categories:
• urgent – specialist
consultation recommended
within 30 days
of being added to the
outpatient wait list;
• semi-urgent –specialist
consultation recommended
within 90 days;
and
• non-urgent – specialist
consultation recommended
within 365 days.
Recently released figures
from the Tasmanian
Government show
the current wait times in
some areas far exceed the
recommended rates.
For example, some
families in Southern Tasmania
who have a child
with an urgent ear, nose
and throat problem are
forced to wait close to a
year before they can see
a specialist in the public
system.
Adults with ear, nose
and throat conditions on
the semi-urgent list in the
south wait at least 1,124
days, or three years, before
their initial ENT
consultation.
These individuals are
then put on a further wait
list to have their surgery.
It makes the value
proposition of private
health insurance look
very enticing, especially
where younger family
members are concerned
or if people have a condition
that they want fixed
sooner rather than later.
For example, a person
with private health insurance
underwent a non-urgent
urology procedure.
Without private health
insurance, the individual
would have had to wait
747 days to see a specialist
in Northern Tasmania.
With private health insurance,
it took only 10
days from seeing a GP for
the person to see a urologist,
and another three
weeks after that before
they were admitted to
hospital for surgery.
Long wait times are
rare when a person has
private health insurance.
It delivers peace of
mind that health concerns
will be dealt with in a
prompt and timely manner.
Such long wait periods
in the public system exist
due to many reasons.
Tasmania has historically
had problems with
The value of private health
insurance is that it helps
members avoid the queue so
that you can continue to
live a healthy life
recruiting full-time specialists
to regional areas
like Launceston and the
North West Coast.
One speciality this has
occurred in is neurology,
after the region’s only
full-time neurologist left
the state after six years at
the LGH.
It meant that people in
Northern Tasmania who
required semi-urgent
treatment were forced
to wait 1,502 days – or
more than four years –
before seeing a specialist.
This then creates dissatisfaction
with the
state’s health system and
a worry that an individual’s
health may deteriorate
while waiting for a
consultation.
It is pleasing to see the
Tasmanian Government
has alleviated this issue
by appointing a neurosurgeon
to a full-time
role at the LGH, and are
recruiting for a second
specialist. When asking
yourself why you should
have private health insurance
this needs to be considered
– do you want to
wait in discomfort to see
a specialist? The value of
private health insurance
is that it helps members
ADVERTISEMENT
Elise
avoid the queue so that
you can continue to live
a healthy life alongside
your family and friends.
Archer
Liberal Member for Clark
“Wishing you
a safe & happy
Christmas!”
Please contact me:
p: 6212 2210
e: elise.archer@dpac.tas.gov.au
www.elisearcher.com
Authorised by Elise Archer, 62 Main Rd, Moonah, 7009
6 Tasmanian Business Reporter - DECEMBER 2018
THOUGHT LEADERSHIP
Customers come first
THE Australian Securities
and Investments Commission
has recently approved a new
Banking Code of Practice.
Did you miss it? Well, it’s
not entirely surprising as it
was approved during the hearings
of the royal commission
into misconduct in the banking,
superannuation and financial
services industry and was,
perhaps, lost among the stories
of financial misconduct.
It is ironic it received little
fanfare because the new Australian
Banking Association
Code has been under review
for some time and is part of
the association’s attempt to
build trust and confidence in
banks – the very things that
the stories from the royal commission
have been eroding.
Recognition
In a statement about the
new code, ABA CEO Anna
Bligh said the review was recognition
by banks they need
to do better when it comes to
customer service and meeting
community expectations.
I agree the new code has
addressed some of the banks’
failings in the areas of small
business lending, overly complicated
products, and complex
loan terms and conditions,
but not all.
Paul
Ranson
TCCI Vice-Chairman
And I’m not alone. Australian
small business and family
enterprise ombudsman Kate
Carnell has also raised concerns
about the ABA’s code,
especially in relation to small
business lending.
What is curious about Ms
Carnell’s comments is her call
for the new Banking Code of
Practice to be adopted across
the entire industry – comments
that echo the ABA’s
own call for its new code
to be adopted by non-ABA
members.
Most Tasmanians would
be surprised to learn not all
banks are governed by the
ABA code. Yet, the reality is
that the ABA code only applies
to the 24 or so member
banks of the ABA.
So, what are the protections
afforded the customers of the
remaining financial institutions?Well,
if you believe
the Ombudsman and the ABA
CEO, you’d think there were
none.
There are more than 70
financial institutions, identifiable
as customer owned
banks, building societies and
credit unions that are members
of the Customer Owned
Banking Association – of
which Bank of us is one – and
that subscribe to their own
Code of Practice, namely the
Customer Owned Banking
Code of Practice (COBCOP).
We have a long history of
putting customers first and
behaving ethically and COB-
COPoutlines how the sector
delivers on its pledge to always
put the customer first.
Confidence
Our customers already have
confidence in knowing they
are covered by a plain English
commitment to fair and responsible
banking.
Like all good charters, it
needs to be reviewed regularly.
The current COBCOP was
always scheduled for review
early next year prior to the
commencement of the new
ABA code on July 1, 2019.
COBA, as our industry
body, has started the review
process on our behalf. They
have been watching several
related processes in order
to determine its timing and
scope.
These processes include
ASIC’s approval of the
BCOP, other government policy
announcements on codes
and of course, the Financial
Services Royal Commission.
Supportive
The royal commission has
uncovered shocking examples
of misconduct in our sector,
in particular by the big four
banks and the approval of the
new ABA Banking Code is a
step in the right direction in
raising banking standards.
COBA has stated that they
will take the ABA’s code
into account in its review.I
am supportive of any change
across the financial services
industry that will help build
trust and confidence and improve
consumer protection.
We look forward to making
sure the COBCOP continues
to meet our customers’ expectations.
www.tcci.com.au
Live – and learn
Craig
Hortle
Workplace Health & Safety
ONE of the best teachers
in life is experience.
The WHS legislation
requires that a business
needs to ensure the Person
Conducting a Business or
Undertaking has appropriate
processes to receive
and consider information
about work-related incidents,
hazards and risks,
and to respond in a timely
manner. The purpose of
this is to create a work
environment that is able to
investigate incidents or accidents
so that hazards and
risks can be eliminated.
Each workplace should
have a mechanism for
reporting and investing
incidents, accidents and
near misses.
There a number of different
methodologies used
for accident investigation.
What method you may use
needs to identify clearly an
outcome, address the factors
that led up to incident/
accident and what factors
occurred during the incident.
Some investigations
look for factors into the
following areas:
• people – witnesses and
personnel associated with
the incident;
• environment – weather,
workplace and incident
scene;
• equipment – vehicles,
plant, tools, infrastructure;
• procedures – documents,
reports, charts, maps and
• organisation – training,
communication, resources,
organisational culture
and management etc.
This provides for clear
definition of the areas that
factors that contributed
to the event and in what
areas change may need to
occur so the event does
not happen again.
A near miss provides a
“free hit” as an opportunity
for investigation and
the outcomes implemented
to mitigate hazard and
risk in other similar business
areas.
for Customer Satisfaction*
two years in a row!
Tasmanian Business Reporter - DECEMBER 2018 7
THOUGHT LEADERSHIP
Trade agreement will
boost market access
Sally
Chandler
Tradestart Adviser
THE regional free trade agreement,
the Trans-Pacific Partnership
will enter into force on December
30 when the first tariff
cut will start.
Australia is the sixth country
to ratify the agreement joining
Canada, Japan, Mexico, New
Zealand and Singapore as part
of the first group of signatories.
The signatories that have not
yet ratified the agreement are
Brunei Darussalam, Chile, Malaysia,
Peru and Vietnam.
On January 1, 2019, the second
tariff cut will take place and
on the January 1, 2020, the third.
It is opportune for the first and
second tariff cuts to occur so
THE fast approach of the New
Year is a time to consider business
goals for 2019 and any
changes to improve efficiency
and the bottom line.
Super administration can cost
a business time and money and
can feel like a minefield, with
government making changes to
obligations and employees often
opting for different super providers.
Tasplan offers a range of free
services to employers to help
make managing super easier with
a team of Employer Relationship
Managers to support HR and
payroll teams.
Employer Relationship Managers
use business intelligence
data to produce reports for employers,
giving them a snapshot
of their current employees who
have accounts with Tasplan and
providing information on how
employees interact with their super.
With this information to hand,
Employer Relationship Managers
are then able to customise
closely together.
The TPP reduces customs tariffs
on a multitude of goods but
also covers trade in services, investment
and the environment.
While Australia already has a
free trade agreement with seven
of the participating countries,
this FTA will bring increased access
for Australian exporters to
Canada and Mexico, improved
access to the Japanese agriculture
market, and improved access
to Malaysia, Peru and Vietnam.
For goods to take advantage
of the TPP they must satisfy the
Rules of Origin. Under the TPP
an exporter will need to provide
services to suit an employee’s
lifestyle at every life stage.
Having access to Employer
Relationship Managers gives
peace of mind in terms of meeting
super obligations while ensuring
employees get the most
out of their super.
Employee Relationship Managers
can also assist with everything
from default investments
and insurance, to income protection,
salary sacrifice and after-tax
contributions.
Tasplan offers a range of investment
options to mix and
match, ensuring staff get plenty
of choice without feeling
swamped.
Tasplan Super members can
also choose Tasplan OnTrack®,
For goods to take advantage
of the TPP they must satisfy
the Rules of Origin.
Super New Year’s resolution
Tasplan offers a range of
free services to employers
to help make managing
super easier
a lifecycle option that changes
with them over their lives.
Tasplan is a multi-industry
fund, which in practical terms
means employers from any industry
can sign up, with 16,000
organisations around the country
already trusting Tasplan to take
care of their employees’ super.
Employer Relationship Managers
can also explain Tasplan’s
clearing house system – a free
administrative tool designed to
streamline super payments.
The clearing house meets all
the requirements of employer
super obligations and picks up
errors before payments are processed,
taking the time and stress
out of super administration.
Just one payment is made
a Certificate of Origin but unlike
other FTAs, there is no set template.
There are however nine mandatory
requirements and the absence
of any one of the nine requirements
renders preferential
treatment under the TPP obsolete
so extreme caution must be
taken should an exporter elect
to design their own form rather
than using the normal Certificate
of Australian Origin template.
The TPP does not require direct
shipment but where shipment
is not direct and is through
a country that is not a signatory
to the TPP, the goods must remain
under Customs control in
order to receive the benefits under
the FTA.
The new FTA is exciting for
Australian exporters and the
full outcomes and background
documents can be accessed on
the DFAT website at https://
dfat.gov.au/trade/agreements/
not-yet-in-force/tpp-11/outcomes-documents/Pages/outcomes-documents.aspx
For international trade and
investment assistance
contact TCCI TradeStart
Adviser, Sally Chandler, at
sally.chandler@tcci.com.au
or phone 1300 559 122.
for all employees, regardless of
which super fund they belong to,
making it easier to track and report
payments and saving time.
Tasplan was recently recognised
for improving value
for members when awarded the
SuperRatings Rising Star 2018
Award last month which comes
off the back of taking out the
2017 Roy Morgan Customer Satisfaction
Award for industry super
funds.
Tasplan Employer Relationship
Managers can discuss super
needs over the phone or by email
or they can arrange a workplace
visit to talk to employees in a
way that’s easy to understand, so
they feel informed and in control
and not overwhelmed.
For more infomation or to
make an appointment or
workplace visit call 1800 005
166 or visit tasplan.com.au/
employers.
® Registered to Tasplan Pty Ltd ABN 13 009
563 062.The trustee of Tasplan Super (ABN
14 602 032 302) is Tasplan Pty Ltd (ABN 13
009 563 062).
www.tcci.com.au
TCCI offers
many options
Abbey
George
Workplace Relations
WITH the invasion by mainland consultation
firms of Tasmania, businesses are asking themselves
“what option is the best for me?”
As always this is a personal decision for each
business but we thought it timely to remind
business about the Tasmanian Chamber of
Commerce and Industry and our Workplace
Relations and Workplace Health and Safety
services.
The WR team at TCCI can offer you:
• peace of mind with WR and WHS issues –
if you are in doubt pick up the phone or email;
• regular hot topic information sessions on
WR and WHS around the state, free for members
and a nominal fee for non-members;
• education and training which can be customised
to suit your business and staff;
• assistance and advice on legal compliance
such as the Fair Work Act 2009, Modern
Awards and the like;
• assistance with planning, drafting, negotiating,
lodgement, review and interpretation of
Enterprise Agreements;
• workplace investigations such as disciplinary,
grievances etc;
• advice regarding WHS issues such as policies
and procedures (drafting and implementation),
consultation, identifying hazards and the
like;
• Advice regarding WR issues such as rates
of pay, legislative interpretation, performance
management, policies and procedures (drafting
and implementation) and the like;
• assistance with Fair Work Commission matters
– as an employer organisation we are automatically
granted permission to appear in the
Commission whereas other representatives need
to seek permission (and it may not be granted);
• advice from a qualified lawyer at discounted
membership rates; and
• knowledge that if you need us we are only a
phone call, email or car ride away.
Our level of involvement is completely up to
you and we have a large variety of ways that
you can engage our services:
• we have a number of comprehensive membership
levels that you can choose based on
your business needs. All information can be
found on our website or our membership team;
• retainer arrangement – specifics by negotiation;
and
• our Workplace Assured product – this provides
complete peace of mind with a $0 excess
insurance product and a complimentary TCCI
membership.
There isn’t a lot in relation to WR and WHS
that we can’t assist with so if in doubt ask.
For more information contact the Helpline on
1300 765 123 or the TCCI on 1300 59 122 or
workplacerelations@tcci.com.au
Degree courses offer new way to learn
AT University College,
we pride ourselves on offering
Tasmanians a new
way of learning.
We do this by offering
a range of industry supported
courses that provide
students with the
real-world tools to create
the future they want.
This wouldn’t be possible
without the support
of our local industry.
Our new associate de-
LeeWhiteley
University College
Chief Executive
grees have been developed
with research and
engagement with Tasmanian
industry stakeholders
to ensure our
courses are relevant and
our students graduate
work-ready.
Through this engagement,
we have members
of industry actively involved
in the delivery of
our associate degrees.
This allows our students
to learn directly
from those in industry
who may one day be
their employers.
Our workshops are a
great example of how
industry is supporting
our associate degrees by
providing students with a
real-world understanding
of what it is like to work
in industry.
Earlier this year, our
students studying a unit
in quality management
attended a workshop at
Bell Bay Aluminium.
Students gained a
broad experience of major
industrial manufacturing
and a look at quality
management systems.
This workshop had a
focus on quality and continuous
improvement of
products and processes,
which directly related to
the unit the students were
studying.
As such, this hands-on
learning experience gave
our students the opportunity
to understand how
the discipline knowledge
they were learning could
be applied directly in a
real-world work setting.
These workshops are
also relevant to our students
who are already
working in industry, as it
provides them with practical
and relevant study
experiences outside of
their current organisation.
For more information
about our industry
relevant Associate
Degrees, visit our new
website- www.utas.
edu.au/college or call
1300 363 864.
Are you with a local,
trusted super fund?
They are.
They’re with Tasplan.
1800 005 166 | tasplan.com.au
The trustee of Tasplan Super (ABN 14 602 032 302) is Tasplan Pty Ltd (ABN 13 009 563 062).
AFSL 235391. © 2018 Tasplan Pty Ltd. All rights reserved.
Tasmanian Business Reporter - DECEMBER 2018 9
NEWS
Careers built on uni partnerships
THE University of Tasmania’s
I-PREP program
has grown from strength
to strength in 2018, with
more than 60 international
students placed in
short-term work experience
placements with
Tasmanian organisations.
Head of Student Leadership,
Career Development
and Employment,
Kristin Warr Pedersen,
said that the I-PREP program
had given the university
the opportunity
to partner with forward
thinking local businesses.
“Our partners are giving
international students
experiences that
allow them to learn
from, and contribute to,
the Tasmanian workforce.
“Students are developing
their employability
skills while learning
about Australian workplace
culture and having
the opportunity to share
their diverse and global
perspectives in a professional
setting,” Ms Warr
Pedersen said.
The impact of I-PREP
has also been positive for
participating employers,
I-PREP student intern Syeda Zainab Shah, left, Cricket Tasmania General Manger Corporate Services Zoe Rohrer,
and performance analyst Tim Kendrew.
who have noted the influence
international student
interns have had on
contributing diverse perspectives
and enhancing
cultural competency in
the workplace.
One of those employers,
Cricket Tasmania,
hosted an I-PREP student
for the first time
this year.
General Manager Corporate
Services, Zoe
Rohrer, said the I-PREP
program was instrumental
in bridging the cultural
gap between international
students and the
local community.
“The program was eye
opening for me. I became
aware of the real
barriers that international
students face in breaking
into the local employment
market. Our
intern brought real energy
and diversity to our
workplace which had
wide reaching benefits
and it’s given me a fresh
perspective on workplace
diversity issues,”
Ms Rohrer said.
Syeda Zainab Shah, a
Masters of Professional
Accounting student
from Pakistan, completed
her internship with
Cricket Tasmania.
‘I really enjoyed my
placement at Cricket
Tasmania. I contributed
to work on the performance
analysis of cricket
players using my data
analytics skills. The experience
has given me
great confidence and I
am positive this program
will enhance my future
employability in Tasmania,”
Ms Shah said.
Employers involved
this year have confirmed
the success of the program
by reaching out to
take additional as well as
paid interns, and volunteered
their time to participate
in panel discussions
about workplace
culture and job application
processes as part of
the education component
of the program.
The I-PREP program
is supported by the Tasmanian
Government
Employers interested
in hosting an I-PREP
intern in 2019 or
learning more about
the program can visit
www.utas.edu.au/students/careers/iprep
or
email Leap.Connect@
utas.edu.au
Thanks to
our 2018
I-PREP
employers
To get your organisation
involved in 2019 or for
more information email
leap.connect@utas.edu.au
Preparing international
students for working life.
10 Tasmanian Business Reporter - DECEMBER 2018
APPOINTMENTS and ANNOUNCEMENTS
Impact behind the scenes
BUSINESSES and individuals in
the transport industry have been
recognised at the 2018 TTA Gala
Dinner and Awards Night.
Tasmanian Transport Association
Chairman John de Bruyn
congratulated those recognised for
their outstanding achievements.
Tasmanian Freight Logistics
Committee Chairman Brett Charlton
of Agility Logistics received
the NTI Award for Most Valued
Contribution to the Transport Industry.
“This is recognition of the impact
Brett has had, often working
behind the scenes, to ensure Tasmania
is considered federally in
such decisions around the Tasmanian
Freight Equalisation Scheme
and Coastal Shipping reform, for
the benefit of all sectors of the industry
and the Tasmanian economy”
said Shane Fairhall of insurance
company NTI.
Brett, a Tasmanian Business
Reporter columnist, has represented
Tasmania on international
trade missions to China,
Korea and Japan and is a Board
member of the Australian China
Business Council.
Kerri Connors of Caltas was
awarded the NTI 2018 Professional
Driver of the Year Award
following success in the Australian
round of the Volvo fuel
challenge, where she was the
country’s most fuel-efficient
driver before finishing third at
the the global FuelWatch Challenge
in Gothernburg, where
she was the only woman on the
world stage.
Fonterra Farm Milk Cartage
Tasmania was recognised for its
innovative program designed to
increase diversity and create a
strong succession plan for farm
milk cartage tanker driving
roles within their business.
The Gallagher Insurance
2018 Transport Industry Young
Achiever Award was taken out
by Seton Broomhall.
Adam Smith of CJD Equipment
was awarded the BPW
Transpec 2018 Transport Industry
Apprentice of the Year.
Trainer of the Year award
went to Paul Baxter, of Baxter’s
Training Australia.
Deputy Premier and Minister
for Infrastructure Jeremy
Rockliff announced a grant
of $22,000 to the Tasmanian
Transport Association to conduct
a program of consultation
leading to a Heavy Vehicle Rest
Area Strategy for Tasmania.
Lawyer adds to awards list
HOBART estate planning
lawyer Kimberley Martin
has been named winner of
the 2018/2019 Global Young
Practitioner of the Year category
at the 13th Annual STEP
Private Client Awards in London.
The awards are held annually
by the Society of Trust and
Estate Practitioners and highlight
excellence among STEP
members and non-members.
STEP is the international
professional body for advisors
who specialise in inheritance
and succession planning.
Its members are private client
solicitors/attorneys, accountants,
barristers, bankers,
trust managers and financial
advisors in various jurisdictions
around the world.
Ms Martin is a director in
Worrall Moss, Martin Lawyers,
a Hobart firm that specialises
in inheritance and
succession planning.
She won the Law Society
of Tasmania’s Young Lawyer
Award for 2016 and was
a Telstra Business Women’s
Awards Finalist for the Corporate
& Private Award and
the Young Business Woman
Award in 2016.
She is a member of the
state committee for Women
Chiefs of Enterprises International
and Tasmanian Chairman-elect.
NTI Most
Valued
Contribution
Award winner
Brett Charlton,
left, with
Shane
Fairhall
of NTI.
Kimberley
Martin, right,
receives
her award
from Clare
Flanagan,
Head of
Client
Development,
Capital
Generation
Partners.
IN BRIEF
Electorate name
honours Clark
THE southern Tasmanian electorate of
Denison has been renamed Clark to commemorate
one of the fathers of Australian
Federation, Andrew Inglis Clark (1848-
1907).
Clark, the originator of the Hare-Clark
preferential voting system, played a major
role in writing the first draft of the Australian
constitution in 1890, with 88 of his 96
clauses still in the Constitution today.
State Attorney-General and local Member,
Elise Archer, said the name change
was a tribute to one of the founders of our
nation, but was going to take a bit of getting
used to.
The last time there was a change of name
was when Wilmot became Lyons in the
1980s.
New appointment
at TasNetworks
SHAREHOLDERS have approved the
appointment of Dr Julie Beeby as a new
Non-Executive Director of TasNetworks.
Dr Beeby’s initial two-year appointment
fills the vacancy after the resignation of
founding director Dr Jane Sargison.
Dr Beeby has more than 25 years’ experience
in the resources sector and was
recently a Non-Executive Director of
Powerlink Queensland and was Chairwoman
for the past four years. She is currently
a Non-Executive Director of Whitehaven
Coal and Moreton Bay College.
Labor targets
skills shortage
A SHORTAGE of skilled
workers will hold back
future job growth, the St
ate Opposition says.
Shadow Minister for
Economic and Regional
Development Anita Dow
said Labor was committed
to working with
stakeholders across key
economic sectors to create
more full-time jobs.
“We have established
eight Industry Advisory
Councils to develop
strong economic policy
for our state through
enduring relationships,”
she said.
“A lack of appropriate
industry training courses
is a common theme
expressed by many businesses
we are visiting
around Tasmania and
more needs to be done to
match these skills shortages
with the education
and training opportunities
available locally to
Tasmanians.
“Our IACs will focus
on the longer term challenges
and opportunities
facing Tasmania’s economy
and our people, including
education and
training,” Ms Dow said.
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Tasmanian Business Reporter - DECEMBER 2018 11
EVENTS
Bronwyn
Nicolaas-
Ponder, left,
and Cara
Brennan of
Flight
Centre
Business
Travel Direct
Caroline Farquer of Moonah & Glenorchy Business Association,
left, and James Symmons and James
Harrison of St.LukesHealth.
Paul Lupo from St.LukesHealth, left, Tom O’Meara of
Tasmanian Business Reporter and Mel Lukianenko
from St.LukesHealth.
James
Harrison and
Barbara Brown
of
St.LukesHealth
TCCI Board member Paul Ranson, left, Mercury
editor Chris Jones and Ben Targett from the Old
Woolstore & Hadley’s Orient Hotel.
Mick Tucker of Break O’Day Council and TCCI
Board member Susan Parr.
Gary McCarthy of Tasmanian Ports Corporation,
left, Ashley Dales of Access Solutions and Steve
Whiteley from Sustainable Timber Tasmania.
TCCI Board member John De Bruyn, left, and Peter
George of Veolia Environmental Services.
Richard Lowrie of Incat, left, Ian Pepper from AustralianSuper
and Gary McCarthy from Tasmanian
Ports Corporation.
What: TCCI Premier’s Cocktail Party. Where: Hadley’s Orient Hotel, Hobart.
When: Tuesday, November 13, 2018
12 Tasmanian Business Reporter - DECEMBER 2018
PROPERTY MATTERS
Potential on sunny East Coast
Scott Newton
Property Matters with
Knight Frank
In this month’s editorial, Knight Frank
Tasmania’s East Coast team, Adele
Plunkett, Leanne Dann, and Jim Playsted,
review the property market and outlook.
CONFIDENCE in the real
estate market on the East
Coast is certainly on a high
and in line with the Tasmanian
economic boom.
After a great 2017, with
sale numbers equal to the
last peak in 2003, this year
has continued to show similar
traits with record sale
prices being achieved in
many of the coastal towns.
Contract numbers in 2018
are marginally down due to
fewer properties being listed
rather than a lack of enquiry
from prospective purchasers.
This in turn has helped
with sale values appreciating.
This year we have also
received an increase in the
number of enquiries from
investors seeking land for
future development – subdivision,
tourism ventures etc
– which again confirms that
there is confidence in the
East Coast market.
As with other areas in
Tasmania, the Knight Frank
office on the East Coast, has
seen many clients looking
to invest in property that
will provide good returns.
Holiday and permanent
rental properties that have
been listed have certainly
attracted good interest.
Holiday homes that are
managed well are achieving
more than $40,000 per
year.
Knight Frank was privileged
to be involved with
this year’s East Coast Tourism
awards and we were
very impressed with the
number of new business
ventures that were nominated.
Award categories included
Accommodation, Visitor
Experience, Food, Wine
and Retail, New Great
Tasmania’s East Coast real estate is on a high.
Eastern Driver, Destination
Action Plan Initiative,
Great Eastern Drive Event
of the Year, and 2018 Great
Eastern Driver, with 52 entrants
in all.
The night was well celebrated
at White Sands Resort
with a record of more
than 140 people attending.
All were very excited and
enthusiastic about the current
East Coast business
climate.
During 2017-18, through
Government initiative and
driven by East Coast Tourism,
many of the coastal
townships have now developed
their own Destination
Action Plans.
This process has involved
local input, which
in turn has been developed
into a strategy to help progress
growth in these regional
towns.
The plans are driven by
the citizens and local businesses
and we are now seeing
some positive results
and works beginning to
take place.
The increase in tourist
numbers together with the
more stable economy has
seen several existing businesses
change hands, new
ventures initiated, and existing
commercial premises
upgraded.
Being a key driver, the
promotion of the Tasman
Highway to “The Great
Eastern Drive” has certainly
helped growth in tourism.
There is commitment
from the current government
to put some funding
towards the improvement
of the highway infrastructure
over the next 12
months.
PROPERTY VIEW
DECEMBER 2018
For sale by expressions of interest
FIRST TIME OFFERED
“WAIMEA JETTY” SANDY BAY
• A rare opportunity to purchase the entire 6
licenses for the ‘Waimea Jetty’
• One of only two private Jetty’s in prestigious
Sandy Bay locale
• Includes private entertaining area, kitchenette,
bathroom and storage facilities, davits and
moorings directly off the Jetty
• Annual licence fee of $5,400 pa; 25 year
Licence Agreement from July 2017
• Further development opportunities (STCA)
• A perfect purchase for your boat and
associated water activities
For sale by expressions of interest
FLEXIBLE SUBURBAN OPPORTUNITY
27 Bristol Road, Claremont
• The property is currently fitted out as a
community centre with various training rooms,
offices, and facilities/amenities
• The building has an area of 910 sqm (approx)
over a single level and was constructed circa
1980 and has an internal clearance in areas of
5.8 metres (approx)
• The site has a total area of 1,905 sqm (approx)
over two titles, with the southern title of
approximately 550 sqm currently undeveloped
• The site is zoned “Local Business”
• Owner occupy, invest or re-development (STCA)
Outline indicative only
SOLD
Matthew Wright 0458 290 588
Hayden Peck 0412 766 395
View at KnightFrank.com.au
For sale by offer
RETAIL OPPORTUNITY LONG WALE
10 Derwent Park Road, Derwent Park
• Fully leased retail complex with a long WALE
of approximately 9 years.
• Strong lease covenants to national tenants
Supercheap Auto, RSEA, Baby Bunting,
and market leading Tasmanian automotive
company Jackson Motor Company (JMC).
• Estimated Net Income (as at 1 November
2018) of $1,127,695 pa + GST.
• The property has an extensive frontage to
Derwent Park Road at approximately 66.69
metres and has a significant site area of
1.758 hectares and is zoned ‘Commercial’.
Matthew Wright 0458 290 588
Richard Steedman 0408 559 046
Scott Newton 0409 186 261
Richard Steedman 0408 559 046
Hayden Peck 0412 766 395
View at KnightFrank.com.au/4459555
For Sale by expressions of interest
QUALITY STRATUM OFFICES
152 Macquarie Street, Hobart
• Rare stratum titled office floors available for
sale individually or as one
• Each floor has an area of 266 sqm (approx)
and includes 3 secure car spaces per floor
• Modernised ground floor foyer and lifts
• Vendor to upgrade foyer, kitchenette and
toilet on the respective level
• Level 4 is divided into two tenancies, with
half leased until July 2020 with the balance
currently occupied on a monthly basis
• Level 6 is fully leased until 31 March 2019
• Invest or owner occupy
Richard Steedman 0408 559 046
Hayden Peck 0412 766 395
View at KnightFrank.com.au
5 Victoria Street, Hobart 54 Cameron Street, Launceston Shop 8, 48-54 Oldaker Street, Devonport
P: 03 6220 6999 P: 03 6333 7888 P: 03 6424 3568
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