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Waikato Business News November/December 2018

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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The Tiaki Promise<br />

cares for people<br />

and place<br />

Anyone living in <strong>Waikato</strong> and New Zealand<br />

over the past couple of years would have<br />

noticed the increase in visitor numbers and<br />

the significant growth in tourism.<br />

For <strong>Waikato</strong>, it’s not<br />

just international visitors<br />

contributing to<br />

the growth, with more Kiwis<br />

than ever exploring their own<br />

backyard and injecting $1.192<br />

billion annually into our<br />

regional economy.<br />

To support this growth,<br />

the tourism industry and<br />

local government have joined<br />

forces to launch Tiaki – Care<br />

for New Zealand, to encourage<br />

international and domestic<br />

travellers to act as guardians<br />

of this place we call<br />

home.<br />

Tiaki is a powerful and<br />

diverse word in te reo Māori,<br />

meaning to care, protect and<br />

nurture, and to look after people<br />

and place.<br />

The Tiaki Promise is<br />

a commitment to care for<br />

Aotearoa, for now and for<br />

future generations, by inspiring<br />

Kiwis to protect their<br />

land and sea, and for visitors<br />

to become guardians of the<br />

place they visit. It instils a<br />

sense of responsibility within<br />

individuals to commit to good<br />

behaviour.<br />

Tiaki has three guiding<br />

principles about how to<br />

care for Aotearoa including:<br />

1. Care for land, sea and<br />

nature – treading lightly<br />

and leaving no trace (ie no<br />

litter)<br />

2. Travelling safely – be prepared,<br />

drive carefully and<br />

show consideration for all<br />

3. Respect culture – travel<br />

with an open heart and<br />

mind<br />

The Tiaki Promise will be<br />

promoted through our i-SITE<br />

visitor information centres,<br />

Air New Zealand's international<br />

services, DOC, transport<br />

operators such as THL<br />

and our tourism websites like<br />

www.newzealand.com as well<br />

as www.hamiltonwaikato.<br />

com.<br />

People have been quick to<br />

judge international visitors to<br />

our country about what they<br />

perceive as bad behaviour.<br />

However, we are more likely<br />

to see our fellow New Zealanders<br />

littering or displaying<br />

bad driver behaviour. It is<br />

hoped that more Kiwis when<br />

we travel domestically will<br />

also embrace the Tiaki Promise<br />

by practising what we<br />

preach.<br />

To ensure the message is<br />

spread as far and wide as possible<br />

a range of Tiaki Promise<br />

materials are available free<br />

of charge for New Zealand<br />

businesses to use including<br />

a brochure, supporting video<br />

and images. The materials<br />

are currently available in<br />

English, te reo Māori, German<br />

and Chinese, with more languages<br />

to follow. Individuals<br />

can also show their support<br />

for the Promise by creating<br />

an ‘I support Tiaki’ logo and<br />

sharing through their social<br />

media channels and using the<br />

#tiakipromise hashtag.<br />

If you would like to find out<br />

more about the Tiaki Promise<br />

or download any of the free<br />

collateral, please check out<br />

https://tiakinewzealand.com/<br />

Hamilton & <strong>Waikato</strong> Tourism<br />

is the regional tourism organisation<br />

charged with increasing<br />

international and domestic<br />

leisure and business travellers,<br />

expenditure and stay. The<br />

organisation is funded through<br />

a public/private partnership<br />

and covers the heartland<br />

<strong>Waikato</strong> areas of Hamilton<br />

City, Matamata-Piako, Otorohanga,<br />

South <strong>Waikato</strong>,<br />

<strong>Waikato</strong>, Waipa and Waitomo<br />

Districts. Find out more: www.<br />

hamiltonwaikato.com<br />

TELLING WAIKATO’S STORY<br />

> BY JASON DAWSON<br />

Chief Executive,<br />

Hamilton & <strong>Waikato</strong> Tourism<br />

Getting business with the times<br />

By DR HEATHER CONNOLLY<br />

Academic Director for<br />

Executive Education at<br />

the University of <strong>Waikato</strong>’s<br />

Management School<br />

Are you part of the problem<br />

or part of the solution?<br />

That was the question posed<br />

by Avon CEO and former<br />

Unilever juggernaut Jan Zijderveld<br />

to an audience at the<br />

University of <strong>Waikato</strong> Management<br />

School in August.<br />

He shared his insights gained<br />

through an extensive international<br />

business career spanning<br />

30 years. “You future-proof<br />

your business by positioning<br />

your organisation to make<br />

a difference.”<br />

Zijderveld’s question resonates<br />

with local business<br />

leaders. The <strong>2018</strong> KPMG<br />

CEO Outlook Survey found<br />

that Kiwi CEOs are conscious<br />

that linking growth strategy to<br />

societal purpose is an important<br />

challenge to tackle. The<br />

report cites that there has been<br />

increased interest in integrated<br />

reporting across several large<br />

corporates, signalling a prevailing<br />

attitude of responsible<br />

management. However, twothirds<br />

of them are struggling<br />

with such a task.<br />

It’s evident that businesses<br />

realise the importance of their<br />

impact on society. Factoring<br />

in environmental and social<br />

impact leads to smarter business<br />

decisions. The <strong>Waikato</strong><br />

MBA programme recognises<br />

the needs of current and future<br />

leaders to manage responsibly<br />

while driving business growth.<br />

MBA participants are exposed<br />

to practical business models<br />

and case studies which illustrate<br />

the impact of strategic<br />

business decisions on the environment<br />

and society at large. In<br />

addition, participants develop<br />

an understanding of leading<br />

concepts such as design thinking<br />

and circular economy as<br />

part of their leadership toolkit.<br />

The business leaders of tomorrow<br />

need to understand how<br />

innovative concepts are applied<br />

to not only product development,<br />

but also organisational<br />

processes, to drive business<br />

sustainability and growth.<br />

It is becoming increasingly<br />

difficult, in New Zealand and<br />

in global markets, to accurately<br />

predict the future of trade, commerce<br />

and business generally.<br />

By observing past business<br />

trends and understanding how<br />

technology has disrupted many<br />

local and global industries, it’s<br />

clear that businesses need to be<br />

thinking about the bigger picture.<br />

An underlying common<br />

denominator for future and<br />

sustained business success is<br />

a commitment to purpose and<br />

people. It’s linking the heart of<br />

the organisation to its employees,<br />

customers, competitors,<br />

society, and the environment to<br />

create an ecosystem that keeps<br />

growing, avoids isolation, and<br />

continually looks for ways to<br />

be more responsible. In New<br />

Zealand, we’re well aware of<br />

it. The challenge now is to stop<br />

the talk and start the action.<br />

To learn more about the<br />

<strong>Waikato</strong> MBA programme visit<br />

exec.waikato.ac.nz/mba.<br />

BEWARE OF FOREIGN IMITATIONS.<br />

There’s no shortage of great ideas in New Zealand.<br />

But for an innovative bunch, we’re not the best at<br />

realising the full potential of our innovations, particularly<br />

when exporting them.<br />

At James & Wells, we can identify your competitive<br />

edge, offer business strategies for specific markets and<br />

help you own and leverage your intellectual property to<br />

ensure no one steals the fruit of your labour.<br />

www.jaws.co.nz | +64 7 957 5660

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