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Waikato Business News November/December 2018

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2018</strong><br />

25<br />

The <strong>Waikato</strong> River needs<br />

SeaBubbles’ Bubble<br />

French yachtsman Alan Thébault, the<br />

brains behind the innovative James<br />

Bond style hydrofoil water taxi, hopes his<br />

invention will be in use in 50 cities within<br />

five years.<br />

The Bubble is Thébault’s<br />

answer to the global<br />

gridlock he feels is<br />

threatening the world’s welfare.<br />

Thébault plans to use the<br />

Bubble to take congestion off<br />

the world’s roads. Motorists in<br />

cities like Hamilton, bisected<br />

by the <strong>Waikato</strong> River, will<br />

have an alternative to jumping<br />

in their cars or taking a taxi to<br />

travel from one side of the river<br />

to another. Or from one end of<br />

the city to the other. Thébault<br />

hopes to provide the Bubble,<br />

which seats up to five people,<br />

for the price of a regular cab.<br />

The solar powered Bubble<br />

rises out of the water and travels,<br />

silently, by dual propeller<br />

on four skids at speeds of up to<br />

46 km per hour or at 25 knots.<br />

It’s not far from the travel<br />

pods popularised in the futuristic<br />

cartoon series The Jetsons.<br />

“Because in 2050, there<br />

will be four billion cars in the<br />

streets, and even if they are<br />

all powered by clean energies,<br />

it will still create a massive<br />

traffic jam,” SeaBubbles says.<br />

“We believe that the future<br />

of mobility will rise from the<br />

water, a natural, historic path<br />

in the cities that has been<br />

underrated for a long time.”<br />

The <strong>Waikato</strong> River was<br />

State Highway One in New<br />

Zealand, with waka plying<br />

their way through the interior<br />

of the country, long before<br />

roads were built.<br />

Thébault, also the brains<br />

behind the world-record breaking<br />

Hydroptère sailing hydrofoil<br />

trimaran, wants to integrate<br />

Bubble into the world’s<br />

transportation system so that<br />

it becomes a part of people’s<br />

daily habits.<br />

“If it inspires more and<br />

more people to take the waterways<br />

instead of the roads, it<br />

will be huge progress for cities<br />

around the world,” SeaBubbles<br />

says. “People will be able to<br />

change the destiny of the city,<br />

one ride at a time.”<br />

Hamilton might not be as<br />

congested as London, Paris,<br />

New York or Toronto, but we<br />

would definitely benefit much<br />

from a SeaBubbles service.<br />

River crossings would literally<br />

take a matter of seconds.<br />

Whether SeaBubbles ever<br />

makes it to Hamilton remain<br />

to be seen, but I would use the<br />

Bubble if the option existed,<br />

and what a great addition to the<br />

city’s tourist pull. What better<br />

way to arrive at a meeting<br />

across town than with a flying<br />

start?<br />

TECH TALK<br />

> BY DAVID HALLETT<br />

David Hallett is a director of Hamilton software specialist Company-X,<br />

design house E9 and chief nerd at <strong>Waikato</strong> Need a Nerd.<br />

The importance of understanding the why<br />

When asked about<br />

strategy and high<br />

performance, I<br />

always reference Nasa, JFK<br />

and the janitor.<br />

You’ve heard the story<br />

surely? President Kennedy<br />

was visiting Nasa headquarters<br />

for the first time, in 1961.<br />

While touring the facility, he<br />

introduced himself to a janitor<br />

who was mopping the floor and<br />

asked him what he did at Nasa<br />

– his response “I’m helping<br />

put a man on the moon!” The<br />

janitor got it: he understood the<br />

vision, and his part in it, and he<br />

had purpose.<br />

<strong>Business</strong> owners regularly<br />

ask me how they can get the<br />

best out of their teams: how<br />

PEOPLE AND CULTURE<br />

> BY SENGA ALLEN<br />

Managing Director, Everest – All about people TM<br />

www.everestpeople.co.nz<br />

they can keep their staff motivated;<br />

how they increase productivity<br />

and profit; how they<br />

can engage their people with<br />

their overall plan.<br />

When I ask them how they<br />

share their vision and strategy<br />

with their teams, often the<br />

response is pretty short.<br />

We don’t.<br />

Ahh, is typically my first<br />

response.<br />

Let’s look at another example,<br />

one closer to home. Team<br />

New Zealand, referred every<br />

decision they made back to<br />

one question: “does it make<br />

the boat go faster.” Everything<br />

the team did every single day,<br />

was anchored (excuse the pun)<br />

around that question – that<br />

vision, that strategy.<br />

“Will it make the boat go<br />

faster?”<br />

So why are we not sharing<br />

our strategies and goals with<br />

our team – generally with<br />

the same group of people we<br />

In my simple mind,<br />

sharing strategy and<br />

vision doesn’t have to<br />

be overly complicated<br />

or time consuming.<br />

But you must do it!<br />

expect to carry out the work to<br />

achieve our goals?<br />

<strong>Business</strong> leaders tell me:<br />

“Well it’s complicated, it’s<br />

commercially sensitive, they<br />

don’t need to know the numbers,<br />

it’s all in my head, we<br />

have financial KPIs, that’s all<br />

they need surely” and the list<br />

goes on.<br />

The other question is,<br />

what’s the downside of not<br />

sharing the big picture?<br />

Lack of engagement, disinterest,<br />

high turnover, lack<br />

of commitment and loyalty,<br />

mistakes and errors and the list<br />

goes on.<br />

In my simple mind, sharing<br />

strategy and vision doesn’t<br />

have to be overly complicated<br />

or time consuming. But you<br />

must do it!<br />

How can we really expect<br />

everyone in the business to<br />

help us excel if they don’t have<br />

clear direction; don’t understand<br />

what part they play in the<br />

business; and don’t understand<br />

how they will be compensated<br />

for their involvement?<br />

The janitor at Nasa could<br />

have easily replied to JFK by<br />

saying:<br />

“I clean floors here.” But he<br />

didn’t.<br />

The leadership team had<br />

made sure that every single<br />

person at Nasa knew what<br />

part they played in achieving<br />

the bigger goal. They all knew<br />

how to make that boat go faster<br />

– well, rocket, in this case.<br />

Let’s make it easy.<br />

If you’re responsible for<br />

coming up with the big ideas<br />

and driving business strategy<br />

in your organisation, firstly,<br />

write down your plan.<br />

Don’t keep it bottled up in<br />

your head.<br />

Still haven’t met too many<br />

staff who excel in mind-reading.<br />

First, share it with those to<br />

whom you report and get their<br />

feedback and ideas.<br />

Own it and then share it<br />

with everyone else in the business.<br />

Ask for their ideas. They<br />

might actually be better than<br />

yours.<br />

Explain what you’re trying<br />

to achieve, what the timeframes<br />

are and what success<br />

could look like.<br />

The best strategy docs I’ve<br />

seen are succinct and generally<br />

fit on an A3 sheet of paper.<br />

When folks drift off course<br />

and the boat starts to lag, then<br />

correct their position – help<br />

them understand they may<br />

need to tack a different way<br />

to help achieve the company’s<br />

goals.<br />

High performance can<br />

absolutely be achieved if you<br />

regularly talk about the goals<br />

you want to achieve, explain<br />

what each person’s role is in<br />

that, give feedback, recognise<br />

awesomeness and coach when<br />

you need to draw people back<br />

in the right direction.<br />

And then, repeat.<br />

Lastly, if individuals have<br />

a strong sense of why they<br />

are doing their work, they will<br />

become more effective and<br />

more efficient in everything<br />

they do.<br />

Help your teams understand<br />

their why and your boat may<br />

just go a heck of a lot faster!<br />

• See also in this issue: Your<br />

staff are your brand<br />

Time for (Spring) Tea – Anticipated harvest season arrives<br />

Throughout the year,<br />

1.2 million tea bushes<br />

have been lovingly nurtured<br />

100 percent organically<br />

by Zealong Tea Estate’s farm<br />

team, all gearing up towards the<br />

annual Spring Harvest, which<br />

took place last month.<br />

Throughout <strong>November</strong>,<br />

visitors looking out over the<br />

48ha estate could see the team<br />

of expert pickers, whose job it<br />

is to pluck only the top three<br />

leaves of the tea plants. While<br />

one might feel that tea picking<br />

is an exotic sight, the bright<br />

hi-vis vests against the neighbouring<br />

dairy cows couldn’t be<br />

mistaken for anywhere else but<br />

the <strong>Waikato</strong>.<br />

Spring tea is widely regarded<br />

among connoisseurs as the best<br />

tea, and at Zealong there is no<br />

exception, even though their<br />

Southern Hemisphere harvest<br />

season falls opposite that of<br />

most other tea plantations –<br />

they offer “the first Spring tea<br />

in the world,” jokes general<br />

manager Gigi Crawford.<br />

The picking team are out on<br />

the estate from early morning,<br />

methodically working their way<br />

across the neat rows of Camellia<br />

sinensis bushes. Using special<br />

razor blades strapped to their<br />

two forefingers, they take the<br />

most tender, young leaves. Full<br />

of nutrients and flavour, these<br />

are the results of six months of<br />

horticultural TLC, and the reason<br />

spring tea is so prized.<br />

The <strong>Waikato</strong> climate has the<br />

ideal combination of abundant<br />

rainfall, sunshine, free-draining<br />

acidic soil and the right<br />

temperature for growing tea.<br />

The famous Hamilton fog also<br />

plays its part in ensuring that<br />

the plants enjoy the good level<br />

of moisture they need to thrive.<br />

However, full organic certification<br />

means everything that<br />

goes into growing the tea, from<br />

fertilisers to soil conditioners,<br />

must be approved by BioGro.<br />

Sourcing products which meet<br />

these stringent requirements<br />

can sometimes be a challenge,<br />

but it’s one that Zealong is more<br />

than happy to take on: “Everything<br />

that goes into the plants<br />

during the year will affect the<br />

taste of the tea, so it is especially<br />

important that we are<br />

using quality organic-certified<br />

material,” explains Crawford.<br />

The delicate leaves from the<br />

Spring Harvest are usually processed<br />

into Green or Oolong tea<br />

by experts in Zealong’s on-site<br />

tea processing facility.<br />

This state-of-the-art factory<br />

and glasshouse was built<br />

in 2015, complete with special<br />

tea tasting rooms, “red zones,”<br />

and transition areas for staff<br />

to adhere to the strict food<br />

safety certification Zealong<br />

has achieved for its tea. Once<br />

at the glasshouse, the expert<br />

tea processors make countless<br />

micro-adjustments as they dry,<br />

roast, shape, and roll each batch<br />

of fresh leaves. It is important<br />

that they keep track – not<br />

only is each batch of incoming<br />

leaves different, but Zealong<br />

tea has the unique status of full<br />

traceability of each batch of tea,<br />

down to the date and block of<br />

pick.<br />

Almost as soon as it began,<br />

Zealong’s annual Spring Harvest<br />

was over by <strong>December</strong>.<br />

The pickers, 80 percent of<br />

whom are locals trained by<br />

the other 20 percent from traditional<br />

tea-producing regions,<br />

are now helping on the farm<br />

and elsewhere on the estate, as<br />

the bushes are trimmed and fertiliser<br />

applied in careful preparation<br />

for 2019’s first harvest in<br />

January.<br />

To learn more about tea<br />

picking and tasting, book a<br />

Zealong Discover Tea Experience<br />

guided tour these summer<br />

holidays. bookings@zealong.<br />

co.nz | zealong.com/tours |<br />

07 853 3018

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