Waikato Business News November/December 2018
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2018</strong><br />
25<br />
The <strong>Waikato</strong> River needs<br />
SeaBubbles’ Bubble<br />
French yachtsman Alan Thébault, the<br />
brains behind the innovative James<br />
Bond style hydrofoil water taxi, hopes his<br />
invention will be in use in 50 cities within<br />
five years.<br />
The Bubble is Thébault’s<br />
answer to the global<br />
gridlock he feels is<br />
threatening the world’s welfare.<br />
Thébault plans to use the<br />
Bubble to take congestion off<br />
the world’s roads. Motorists in<br />
cities like Hamilton, bisected<br />
by the <strong>Waikato</strong> River, will<br />
have an alternative to jumping<br />
in their cars or taking a taxi to<br />
travel from one side of the river<br />
to another. Or from one end of<br />
the city to the other. Thébault<br />
hopes to provide the Bubble,<br />
which seats up to five people,<br />
for the price of a regular cab.<br />
The solar powered Bubble<br />
rises out of the water and travels,<br />
silently, by dual propeller<br />
on four skids at speeds of up to<br />
46 km per hour or at 25 knots.<br />
It’s not far from the travel<br />
pods popularised in the futuristic<br />
cartoon series The Jetsons.<br />
“Because in 2050, there<br />
will be four billion cars in the<br />
streets, and even if they are<br />
all powered by clean energies,<br />
it will still create a massive<br />
traffic jam,” SeaBubbles says.<br />
“We believe that the future<br />
of mobility will rise from the<br />
water, a natural, historic path<br />
in the cities that has been<br />
underrated for a long time.”<br />
The <strong>Waikato</strong> River was<br />
State Highway One in New<br />
Zealand, with waka plying<br />
their way through the interior<br />
of the country, long before<br />
roads were built.<br />
Thébault, also the brains<br />
behind the world-record breaking<br />
Hydroptère sailing hydrofoil<br />
trimaran, wants to integrate<br />
Bubble into the world’s<br />
transportation system so that<br />
it becomes a part of people’s<br />
daily habits.<br />
“If it inspires more and<br />
more people to take the waterways<br />
instead of the roads, it<br />
will be huge progress for cities<br />
around the world,” SeaBubbles<br />
says. “People will be able to<br />
change the destiny of the city,<br />
one ride at a time.”<br />
Hamilton might not be as<br />
congested as London, Paris,<br />
New York or Toronto, but we<br />
would definitely benefit much<br />
from a SeaBubbles service.<br />
River crossings would literally<br />
take a matter of seconds.<br />
Whether SeaBubbles ever<br />
makes it to Hamilton remain<br />
to be seen, but I would use the<br />
Bubble if the option existed,<br />
and what a great addition to the<br />
city’s tourist pull. What better<br />
way to arrive at a meeting<br />
across town than with a flying<br />
start?<br />
TECH TALK<br />
> BY DAVID HALLETT<br />
David Hallett is a director of Hamilton software specialist Company-X,<br />
design house E9 and chief nerd at <strong>Waikato</strong> Need a Nerd.<br />
The importance of understanding the why<br />
When asked about<br />
strategy and high<br />
performance, I<br />
always reference Nasa, JFK<br />
and the janitor.<br />
You’ve heard the story<br />
surely? President Kennedy<br />
was visiting Nasa headquarters<br />
for the first time, in 1961.<br />
While touring the facility, he<br />
introduced himself to a janitor<br />
who was mopping the floor and<br />
asked him what he did at Nasa<br />
– his response “I’m helping<br />
put a man on the moon!” The<br />
janitor got it: he understood the<br />
vision, and his part in it, and he<br />
had purpose.<br />
<strong>Business</strong> owners regularly<br />
ask me how they can get the<br />
best out of their teams: how<br />
PEOPLE AND CULTURE<br />
> BY SENGA ALLEN<br />
Managing Director, Everest – All about people TM<br />
www.everestpeople.co.nz<br />
they can keep their staff motivated;<br />
how they increase productivity<br />
and profit; how they<br />
can engage their people with<br />
their overall plan.<br />
When I ask them how they<br />
share their vision and strategy<br />
with their teams, often the<br />
response is pretty short.<br />
We don’t.<br />
Ahh, is typically my first<br />
response.<br />
Let’s look at another example,<br />
one closer to home. Team<br />
New Zealand, referred every<br />
decision they made back to<br />
one question: “does it make<br />
the boat go faster.” Everything<br />
the team did every single day,<br />
was anchored (excuse the pun)<br />
around that question – that<br />
vision, that strategy.<br />
“Will it make the boat go<br />
faster?”<br />
So why are we not sharing<br />
our strategies and goals with<br />
our team – generally with<br />
the same group of people we<br />
In my simple mind,<br />
sharing strategy and<br />
vision doesn’t have to<br />
be overly complicated<br />
or time consuming.<br />
But you must do it!<br />
expect to carry out the work to<br />
achieve our goals?<br />
<strong>Business</strong> leaders tell me:<br />
“Well it’s complicated, it’s<br />
commercially sensitive, they<br />
don’t need to know the numbers,<br />
it’s all in my head, we<br />
have financial KPIs, that’s all<br />
they need surely” and the list<br />
goes on.<br />
The other question is,<br />
what’s the downside of not<br />
sharing the big picture?<br />
Lack of engagement, disinterest,<br />
high turnover, lack<br />
of commitment and loyalty,<br />
mistakes and errors and the list<br />
goes on.<br />
In my simple mind, sharing<br />
strategy and vision doesn’t<br />
have to be overly complicated<br />
or time consuming. But you<br />
must do it!<br />
How can we really expect<br />
everyone in the business to<br />
help us excel if they don’t have<br />
clear direction; don’t understand<br />
what part they play in the<br />
business; and don’t understand<br />
how they will be compensated<br />
for their involvement?<br />
The janitor at Nasa could<br />
have easily replied to JFK by<br />
saying:<br />
“I clean floors here.” But he<br />
didn’t.<br />
The leadership team had<br />
made sure that every single<br />
person at Nasa knew what<br />
part they played in achieving<br />
the bigger goal. They all knew<br />
how to make that boat go faster<br />
– well, rocket, in this case.<br />
Let’s make it easy.<br />
If you’re responsible for<br />
coming up with the big ideas<br />
and driving business strategy<br />
in your organisation, firstly,<br />
write down your plan.<br />
Don’t keep it bottled up in<br />
your head.<br />
Still haven’t met too many<br />
staff who excel in mind-reading.<br />
First, share it with those to<br />
whom you report and get their<br />
feedback and ideas.<br />
Own it and then share it<br />
with everyone else in the business.<br />
Ask for their ideas. They<br />
might actually be better than<br />
yours.<br />
Explain what you’re trying<br />
to achieve, what the timeframes<br />
are and what success<br />
could look like.<br />
The best strategy docs I’ve<br />
seen are succinct and generally<br />
fit on an A3 sheet of paper.<br />
When folks drift off course<br />
and the boat starts to lag, then<br />
correct their position – help<br />
them understand they may<br />
need to tack a different way<br />
to help achieve the company’s<br />
goals.<br />
High performance can<br />
absolutely be achieved if you<br />
regularly talk about the goals<br />
you want to achieve, explain<br />
what each person’s role is in<br />
that, give feedback, recognise<br />
awesomeness and coach when<br />
you need to draw people back<br />
in the right direction.<br />
And then, repeat.<br />
Lastly, if individuals have<br />
a strong sense of why they<br />
are doing their work, they will<br />
become more effective and<br />
more efficient in everything<br />
they do.<br />
Help your teams understand<br />
their why and your boat may<br />
just go a heck of a lot faster!<br />
• See also in this issue: Your<br />
staff are your brand<br />
Time for (Spring) Tea – Anticipated harvest season arrives<br />
Throughout the year,<br />
1.2 million tea bushes<br />
have been lovingly nurtured<br />
100 percent organically<br />
by Zealong Tea Estate’s farm<br />
team, all gearing up towards the<br />
annual Spring Harvest, which<br />
took place last month.<br />
Throughout <strong>November</strong>,<br />
visitors looking out over the<br />
48ha estate could see the team<br />
of expert pickers, whose job it<br />
is to pluck only the top three<br />
leaves of the tea plants. While<br />
one might feel that tea picking<br />
is an exotic sight, the bright<br />
hi-vis vests against the neighbouring<br />
dairy cows couldn’t be<br />
mistaken for anywhere else but<br />
the <strong>Waikato</strong>.<br />
Spring tea is widely regarded<br />
among connoisseurs as the best<br />
tea, and at Zealong there is no<br />
exception, even though their<br />
Southern Hemisphere harvest<br />
season falls opposite that of<br />
most other tea plantations –<br />
they offer “the first Spring tea<br />
in the world,” jokes general<br />
manager Gigi Crawford.<br />
The picking team are out on<br />
the estate from early morning,<br />
methodically working their way<br />
across the neat rows of Camellia<br />
sinensis bushes. Using special<br />
razor blades strapped to their<br />
two forefingers, they take the<br />
most tender, young leaves. Full<br />
of nutrients and flavour, these<br />
are the results of six months of<br />
horticultural TLC, and the reason<br />
spring tea is so prized.<br />
The <strong>Waikato</strong> climate has the<br />
ideal combination of abundant<br />
rainfall, sunshine, free-draining<br />
acidic soil and the right<br />
temperature for growing tea.<br />
The famous Hamilton fog also<br />
plays its part in ensuring that<br />
the plants enjoy the good level<br />
of moisture they need to thrive.<br />
However, full organic certification<br />
means everything that<br />
goes into growing the tea, from<br />
fertilisers to soil conditioners,<br />
must be approved by BioGro.<br />
Sourcing products which meet<br />
these stringent requirements<br />
can sometimes be a challenge,<br />
but it’s one that Zealong is more<br />
than happy to take on: “Everything<br />
that goes into the plants<br />
during the year will affect the<br />
taste of the tea, so it is especially<br />
important that we are<br />
using quality organic-certified<br />
material,” explains Crawford.<br />
The delicate leaves from the<br />
Spring Harvest are usually processed<br />
into Green or Oolong tea<br />
by experts in Zealong’s on-site<br />
tea processing facility.<br />
This state-of-the-art factory<br />
and glasshouse was built<br />
in 2015, complete with special<br />
tea tasting rooms, “red zones,”<br />
and transition areas for staff<br />
to adhere to the strict food<br />
safety certification Zealong<br />
has achieved for its tea. Once<br />
at the glasshouse, the expert<br />
tea processors make countless<br />
micro-adjustments as they dry,<br />
roast, shape, and roll each batch<br />
of fresh leaves. It is important<br />
that they keep track – not<br />
only is each batch of incoming<br />
leaves different, but Zealong<br />
tea has the unique status of full<br />
traceability of each batch of tea,<br />
down to the date and block of<br />
pick.<br />
Almost as soon as it began,<br />
Zealong’s annual Spring Harvest<br />
was over by <strong>December</strong>.<br />
The pickers, 80 percent of<br />
whom are locals trained by<br />
the other 20 percent from traditional<br />
tea-producing regions,<br />
are now helping on the farm<br />
and elsewhere on the estate, as<br />
the bushes are trimmed and fertiliser<br />
applied in careful preparation<br />
for 2019’s first harvest in<br />
January.<br />
To learn more about tea<br />
picking and tasting, book a<br />
Zealong Discover Tea Experience<br />
guided tour these summer<br />
holidays. bookings@zealong.<br />
co.nz | zealong.com/tours |<br />
07 853 3018