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Southwest Messenger - February 10, 2019

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PAGE 4 - SOUTHWEST MESSENGER - <strong>February</strong> <strong>10</strong>, <strong>2019</strong><br />

TEXT<br />

Continued from page 1<br />

www.columbusmessenger.com<br />

upgrade,” said Davidson.<br />

Davidson said Grove City started working on its<br />

upgrade last fall. Then they had to wait for the other communities<br />

in the county to complete upgrades.<br />

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“We all did this together.”<br />

Davidson stressed that the text-to-911 service is<br />

designed for those who cannot call. Dispatchers prefer residents<br />

to call if they can because the emergency workers<br />

receive more information from a phone call.<br />

“Call if you can. Text if you can’t,” said the communications<br />

manager.<br />

Still Davidson said the texting capabilities<br />

would benefit the hearing impaired, speech<br />

impaired or individuals who may be in a situation<br />

where calling 911 could be dangerous.<br />

Text-to-911 works on cell phones, tablets and<br />

other devices with the capability of sending texts.<br />

Text-to-911 service is subject to cell signal availability.<br />

If an emergency text does not go through,<br />

the person trying to use the text-to-911 would<br />

receive an automated bounce-back message letting<br />

them know the text had not been delivered.<br />

According to Davidson, the new service does not<br />

include the ability to accept photos or video though<br />

she does see that in the future.<br />

“The technology is there,” said Davidson.<br />

Safety agencies throughout Franklin County<br />

partner to share 911 systems and work together to<br />

improve emergency service delivery for all Franklin<br />

Pancake breakfast<br />

The Kiwanis Club of Grove City will<br />

hold its annual pancake breakfast from 8<br />

a.m. to noon Feb. 23 at the Grove City<br />

United Methodist Church, 2684 Columbus<br />

County residents while reducing costs. Dispatchers<br />

throughout the county will now see text-to-911 messages<br />

in a similar fashion to what shows up on a smartphone text<br />

chain and can text back specific questions to the sender.<br />

Agencies jointly developed pre-programmed responses<br />

aimed to address the text emergencies they receive and<br />

quickly ask for key information.<br />

“Grove City is quite proud of our communications center,<br />

recently upgraded to the latest 911 communication<br />

technology,” said Grove City Mayor Richard “Ike” Stage.<br />

“Like many aspects of public safety, this is another great<br />

example of sharing resources and technology with all of<br />

our partners in Franklin County.”<br />

The Grove City Communications Center takes in emergency<br />

calls from the southwest quadrant of the county<br />

including the city of Grove City, Jackson Township,<br />

Pleasant Township and Prairie Township. In January<br />

<strong>2019</strong>, the center received 1,800 emergency calls.<br />

Davidson said so far, the Grove City center has only<br />

received a few emergency texts.<br />

“It works well,” she said. “Hopefully it means people are<br />

getting the message to call if you can and text if you can’t.”<br />

For more information about the new text-to-911 service,<br />

visit text911.franklincountyohio.gov.<br />

around the southwest<br />

St. in Grove City. It is an all-you-can-eat<br />

breakfast featuring pancakes, sausage, coffee,<br />

orange juice and milk. Donations will<br />

be accepted. Proceeds will benefit the charitable<br />

activities of the club in the Grove<br />

City area community.<br />

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