Southwest Messenger - February 10, 2019
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PAGE 4 - SOUTHWEST MESSENGER - <strong>February</strong> <strong>10</strong>, <strong>2019</strong><br />
TEXT<br />
Continued from page 1<br />
www.columbusmessenger.com<br />
upgrade,” said Davidson.<br />
Davidson said Grove City started working on its<br />
upgrade last fall. Then they had to wait for the other communities<br />
in the county to complete upgrades.<br />
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“We all did this together.”<br />
Davidson stressed that the text-to-911 service is<br />
designed for those who cannot call. Dispatchers prefer residents<br />
to call if they can because the emergency workers<br />
receive more information from a phone call.<br />
“Call if you can. Text if you can’t,” said the communications<br />
manager.<br />
Still Davidson said the texting capabilities<br />
would benefit the hearing impaired, speech<br />
impaired or individuals who may be in a situation<br />
where calling 911 could be dangerous.<br />
Text-to-911 works on cell phones, tablets and<br />
other devices with the capability of sending texts.<br />
Text-to-911 service is subject to cell signal availability.<br />
If an emergency text does not go through,<br />
the person trying to use the text-to-911 would<br />
receive an automated bounce-back message letting<br />
them know the text had not been delivered.<br />
According to Davidson, the new service does not<br />
include the ability to accept photos or video though<br />
she does see that in the future.<br />
“The technology is there,” said Davidson.<br />
Safety agencies throughout Franklin County<br />
partner to share 911 systems and work together to<br />
improve emergency service delivery for all Franklin<br />
Pancake breakfast<br />
The Kiwanis Club of Grove City will<br />
hold its annual pancake breakfast from 8<br />
a.m. to noon Feb. 23 at the Grove City<br />
United Methodist Church, 2684 Columbus<br />
County residents while reducing costs. Dispatchers<br />
throughout the county will now see text-to-911 messages<br />
in a similar fashion to what shows up on a smartphone text<br />
chain and can text back specific questions to the sender.<br />
Agencies jointly developed pre-programmed responses<br />
aimed to address the text emergencies they receive and<br />
quickly ask for key information.<br />
“Grove City is quite proud of our communications center,<br />
recently upgraded to the latest 911 communication<br />
technology,” said Grove City Mayor Richard “Ike” Stage.<br />
“Like many aspects of public safety, this is another great<br />
example of sharing resources and technology with all of<br />
our partners in Franklin County.”<br />
The Grove City Communications Center takes in emergency<br />
calls from the southwest quadrant of the county<br />
including the city of Grove City, Jackson Township,<br />
Pleasant Township and Prairie Township. In January<br />
<strong>2019</strong>, the center received 1,800 emergency calls.<br />
Davidson said so far, the Grove City center has only<br />
received a few emergency texts.<br />
“It works well,” she said. “Hopefully it means people are<br />
getting the message to call if you can and text if you can’t.”<br />
For more information about the new text-to-911 service,<br />
visit text911.franklincountyohio.gov.<br />
around the southwest<br />
St. in Grove City. It is an all-you-can-eat<br />
breakfast featuring pancakes, sausage, coffee,<br />
orange juice and milk. Donations will<br />
be accepted. Proceeds will benefit the charitable<br />
activities of the club in the Grove<br />
City area community.<br />
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