ITB Berlin News 2019 - Preview Edition
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Zeljka Galik Cimic<br />
Product Development Manager,<br />
Scenic tours Europe AGs<br />
Andrew Yell<br />
General Manager, Global Sales,<br />
Product Contracting & Operations,<br />
Excite Holidays<br />
Scenic tours Europe to<br />
target cruise sector in<br />
<strong>2019</strong><br />
Themed travel<br />
experiences are in<br />
demand<br />
Zeljka Galik Cimic is Product Development Manager, Scenic<br />
tours Europe AG, which was established in Newcastle, Australia<br />
in 1986. We asked her to tell us more about the business and<br />
what she is looking for at <strong>ITB</strong> <strong>Berlin</strong>.<br />
The Scenic story began when<br />
our founder Glen Moroney began<br />
operating coach tours throughout<br />
Australia, quickly expanding into<br />
New Zealand, Norfolk Island, and<br />
South Africa. By the end of the<br />
decade, Scenic was hosting tours<br />
to Canada and Alaska, and in 2008<br />
we launched our unique Space-<br />
Ships and began offering luxury allinclusive<br />
river cruises throughout<br />
Europe. In <strong>2019</strong>, Scenic will enter<br />
a new chapter in its journey with<br />
the launch of its first ocean cruising<br />
vessel, Scenic Eclipse.<br />
What are the main trends you are<br />
seeing in terms of buyer demand?<br />
Cruise passengers are becoming<br />
younger and more active. Guests<br />
are looking for unique events and<br />
off the beaten path locations and<br />
experiences.<br />
What are you hoping to gain from<br />
this year’s <strong>ITB</strong> <strong>Berlin</strong>?<br />
<strong>ITB</strong> is great place to look for new<br />
ideas to further develop our tours and<br />
cruises, it also provides opportunity<br />
to exchange experiences with<br />
colleagues and vendors.<br />
Are you particularly interested in<br />
particular travel themes?<br />
New ports and destinations that are<br />
trying to come to tourist market are<br />
always interesting to me. It is great<br />
to see new destinations seeing the<br />
value in development of tourism<br />
infrastructure.<br />
How important is the speed dating<br />
organised at <strong>ITB</strong> for you?<br />
It helps to establish initial contacts<br />
with potential vendors.<br />
Why did you decide to join the <strong>ITB</strong><br />
<strong>Berlin</strong> Buyers Circle, and what, for<br />
you, are the key advantages of being<br />
a member?<br />
Buyers Circle membership helps<br />
to make the whole experience less<br />
stressful. It is great to have central<br />
location to meet with suppliers or<br />
just relax between meetings, also<br />
fast lane admission helps a lot to<br />
start meetings early and have more<br />
productive day.<br />
How important is <strong>ITB</strong> <strong>Berlin</strong> for you<br />
as an event and why?<br />
<strong>ITB</strong> <strong>Berlin</strong> is one of the most<br />
important events in a year for me<br />
because of opportunity to meet<br />
worldwide suppliers within few days.<br />
It provides great opportunity to learn<br />
and develop products in new regions<br />
and get ideas to improve already<br />
existing programs.<br />
It is always nice to learn about new<br />
trends and developments on the<br />
market<br />
Andrew Yell is General Manager, Global Sales,<br />
Product Contracting & Operations, Excite Holidays,<br />
which has enjoyed year-on-year growth from a single<br />
office in Sydney, Australia to include offices in New<br />
Zealand, USA, UK, Thailand, Singapore and Greece<br />
since its inception in 2002. We asked him to tell us<br />
a little more about his organisation and what he’s<br />
looking for at <strong>ITB</strong> <strong>Berlin</strong>.<br />
We secure the best possible<br />
rates from the world biggest<br />
hotel chains to one of a kind<br />
boutique properties. We work<br />
exclusive with travel agents<br />
in a B2B environment and<br />
we own and develop our own<br />
technology which ensure we<br />
stay one step ahead.<br />
What are the main trends you<br />
are seeing in terms of buyer<br />
demand?<br />
Suppliers moving away from<br />
static contracts and taking<br />
control of their yield and<br />
inventory. Travel agents are<br />
demanding best rate of the day<br />
and last room availability all<br />
within in one simple booking<br />
environment, consumers are<br />
well researched and don’t like<br />
being dictated to, they want<br />
choice and options presented<br />
to them.<br />
What are you hoping to gain<br />
from this year’s <strong>ITB</strong> <strong>Berlin</strong>?<br />
<strong>ITB</strong> gives me a way to connect<br />
with our existing partners<br />
all in one place, but more<br />
importantly it gives me a<br />
global perspective on the<br />
tourism world.<br />
Are you particularly interested<br />
in particular travel themes?<br />
Emerging markets are always<br />
of interest to see what’s the<br />
“next hot place”. Themed travel<br />
experiences are in demand so<br />
I will be using some of my time<br />
to further explore specialised<br />
operators in this space as well<br />
as new technology<br />
Why did you decide to join<br />
the <strong>ITB</strong> <strong>Berlin</strong> Buyers Circle,<br />
and what, for you, are the<br />
key advantages of being a<br />
member?<br />
Being a member of the <strong>ITB</strong><br />
Buyers Circle is important for<br />
me personally and for Excite<br />
Holidays, it signals to all<br />
parties that the members of<br />
the Buyers Circle are there for<br />
serious business and that we<br />
have significant commercial<br />
business to transact<br />
<strong>ITB</strong> BERLIN NEWS • Wednesday 27 th February <strong>2019</strong>