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Train the Trainer


Discussion in groups<br />

Group Discussion<br />

What are the challenges to training<br />

Business World?<br />

2


Course Objectives<br />

At the end of this module you will be able to:<br />

• Understand the science behind learning<br />

Course<br />

Objectives<br />

• Deliver an enhanced learning session<br />

• Have some useful tips for training<br />

• Understand the importance of feedback<br />

3


Group Discussion<br />

Great Experience<br />

Bad Experience


Andragogy<br />

Malcom Knowles<br />

1967<br />

“Andragogy (is) the art and science of helping<br />

adult learn…based on certain crucial<br />

assumptions about the difference between<br />

children and adults as learners”<br />

Knowles, 1968


Need to Know<br />

Motivation<br />

Self Concept<br />

The Adult<br />

Learner<br />

Context<br />

Required<br />

Life Experience<br />

Readiness to<br />

learn


Andragogy<br />

Malcom Knowles<br />

1967<br />

Motivation<br />

As a person matures the motivation to learn is increasingly internal<br />

•Personal responsibility is important<br />

•Adults want to meet the requirements of their lives<br />

•Adults wants to be successful


Andragogy<br />

Malcom Knowles<br />

1967<br />

Context<br />

Required<br />

As an individual matures, his or her time perspective moves from one<br />

of postponed application to one of immediate application<br />

• The shift is from subject centredness to problem centredness<br />

• Adults often enjoy solving problems


Andragogy<br />

Malcom Knowles<br />

1967<br />

Life Experience<br />

As a person matures, he or she accumulates a growing wealth of<br />

experiences that is utilized to make sense of the environment<br />

• Adults are experiential learners<br />

• Adults may know more than the teacher


Andragogy<br />

Malcom Knowles<br />

1967<br />

Self Concept<br />

As a person matures, his or her self concept moves from being a<br />

dependent personality toward one of being a self-directed human<br />

being<br />

• Adulthood is where this transition occurs<br />

• Adults want to be treated like adults!


Andragogy<br />

Malcom Knowles<br />

1967<br />

Need to Know<br />

Life is busy. Adults are busy. Adults are actively engaged in the process<br />

of life. To take time out of this busy process to learn, adults may ask:<br />

• How will this benefit me?<br />

• What makes learning this worth the effort?


Andragogy<br />

Malcom Knowles<br />

1967<br />

Readiness to<br />

learn<br />

As an individual matures, his or her readiness to learn becomes<br />

oriented to the developmental tasks of social roles<br />

• The content must be relevant<br />

• Life application is critical<br />

• The content must be viewed as legitimate


Andragogy<br />

Malcom Knowles<br />

1967<br />

Andragogy is founded on four principles<br />

An explanation of<br />

why specific things<br />

are taught is needed<br />

Instruction should<br />

be task-oriented and<br />

provide a context for<br />

learning<br />

Instruction should<br />

take into account the<br />

wide range of<br />

different background<br />

of learners<br />

Instruction should<br />

promote selfdirection<br />

and<br />

provide guidance


Course Objectives<br />

Change curve<br />

14


Accelerated Learning<br />

Dave Meier<br />

2000<br />

Written by accelerated learning guru Dave Meier, the book explains an innovative, rapid<br />

instructional design methodology and presents hundreds of practical techniques and ideas to<br />

speed training time and reduce costs, while significantly improving learning and long-term<br />

results. Discover how leading corporations are using A.L. methods to: speed and enhance<br />

learning; greatly reduce course design time; improve retention and job performance; involve<br />

learners at every stage of the process; enhance both classroom and Web-based learning;<br />

create healthier learning environments; build effective learning communities; and, energize<br />

and re-humanize the learning process.<br />

Meier, 2000<br />

The Accelerated Learning Handbook


Learning<br />

Zone<br />

Three<br />

Ways<br />

Learning<br />

Learning<br />

Cycle<br />

Layering<br />

Accelerated<br />

Learning<br />

Promote<br />

Discovery<br />

Facilitation<br />

SAVI<br />

Learning<br />

Mirror Real<br />

Life


VAK learning styles<br />

Make it SAVI<br />

• Sematic – Let’s do it<br />

• Audio – Let’s hear it<br />

• Visual – Let's see it<br />

• Intellectual – Let’s write it down<br />

17


Discussion in groups<br />

Group Discussion<br />

What does this suggest about the way we<br />

train Business World users?<br />

How can we run a SAVI coaching session?<br />

18


VAK learning styles<br />

The learning zone<br />

Self<br />

Actualisation<br />

Self<br />

Esteem<br />

Belonging<br />

Safety<br />

Physical Needs<br />

19


VAK learning styles<br />

The learning zone<br />

In practice, this means that<br />

learners need to be comfortable<br />

and feel safe, part of the team,<br />

and valued in order to be able<br />

to contribute.<br />

Physical Needs<br />

Safety<br />

Belonging<br />

Self Esteem<br />

Self Actualisation<br />

In that strict order.<br />

20


Discussion in groups<br />

The learning cycle<br />

Preparation<br />

<strong>Presentation</strong><br />

Performance<br />

Practise<br />

21


Promote VAK learning discovery styles<br />

Autonomy Mastery Purpose<br />

22


VAK learning styles<br />

Mirror real life<br />

‘As a person matures, he or she<br />

accumulates a growing wealth<br />

of experiences that is utilised to<br />

make sense of the<br />

environment’<br />

23


Discussion in groups<br />

Facilitation<br />

Frame the setting<br />

Prepare<br />

Take control<br />

Uncover insights don’t provide them<br />

Close with impact<br />

24


Controlling the room<br />

Facilitation can present many challenges chief among these are;<br />

• Somebody who is very quiet with little<br />

to no verbal engagement<br />

• Somebody who is very loud allowing<br />

everybody to sit back and let them answer<br />

25


Controlling the room<br />

Group A<br />

Somebody who is very quiet little to no verbal engagement<br />

Group B<br />

Somebody who is very LOUD allowing everybody to sit back and<br />

let them answer<br />

26


The Weather-maker<br />

27


VAK learning styles<br />

Layering<br />

Complex tasks can be broken down.<br />

28


Differentiation<br />

Content Process Reaction


Jargon Busting<br />

Follow these instructions…<br />

Partum pie chart to ikuskizuna what<br />

percentage of the chumba are wearing<br />

llinyn I fyny shoes vs those who are<br />

mhux.<br />

30


Jargon Busting<br />

Follow these instructions…<br />

Partum (Latin) pie chart to ikuskizuna<br />

(Basque) what percentage of the<br />

chumba (Swahili) are wearing llinyn I<br />

fyny (Welsh) shoes vs those who are<br />

mhux (Maltese).<br />

31


Jargon Busting<br />

Follow these instructions…<br />

Create a pie chart to show what<br />

percentage of the room are wearing<br />

lace up shoes vs those who are not<br />

32


Creating a learning culture<br />

Formative informal learning<br />

Information two ways<br />

Think about the journey<br />

Sharing is caring….and learning<br />

Celebrate failure


Learning<br />

Zone<br />

Three<br />

Ways<br />

Learning<br />

Learning<br />

Cycle<br />

Layering<br />

Accelerated<br />

Learning<br />

Promote<br />

Discovery<br />

Facilitation<br />

SAVI<br />

Learning<br />

Mirror Real<br />

Life


Key Indicators<br />

Reading the room<br />

Body posture<br />

Non responsive


Key Solutions<br />

Change the stance<br />

Power of the 5 minute break<br />

Don’t ignore it


Key Challenges<br />

Tortoise and the hare<br />

?<br />

Difficult Questions<br />

Disengagement


Discussion in groups<br />

Group Discussion<br />

What is feedback?<br />

Why is it important?<br />

38


Group Discussion<br />

How can we solve<br />

these problems?<br />

39


What is feedback?<br />

Why is it important?<br />

https://www.surveymonkey.co.uk/r/LF8TZ5L<br />

40

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