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The Customer Magazine of the Doppelmayr/Garaventa Group Issue 1/2<strong>01</strong>9 44th Year/No. 207<br />

Accessibility<br />

opens up new<br />

opportunities<br />

Barrier-free ropeways with<br />

feel-good factor<br />

Mulden lift<br />

in Leogang<br />

First-class 8-seater chairlift<br />

Digitally<br />

connected<br />

Information and<br />

communications technology<br />

for ropeways<br />

8-CLD-B Mulden lift, Leogang, Salzburg (AUT)


2<br />

Contents<br />

6<br />

Mobility for all<br />

How Doppelmayr/Garaventa ropeways ensure convenient mobility for<br />

all passengers.<br />

24<br />

13<br />

D-Line station in glass<br />

The new gondola lift in Gstaad impresses with its cuboid station with real glass facade.<br />

Monoskier tries out the<br />

new Gampen lift<br />

Barrier-free trip up the mountain – Claudia Lösch<br />

tried out the new D-Line chairlift in Ischgl. <strong>WIR</strong><br />

accompanied her.


Foreword<br />

3<br />

Comfort without compromise<br />

On our way to the ski slopes, as an exciting ride<br />

experience in our leisure time or as part of the<br />

daily commute, there are many ways in which a<br />

ropeway can make a positive contribution to our<br />

lives. In our role as manufacturer, it is our task to<br />

know passenger needs and to offer our customers<br />

high-performance products that provide the best<br />

solution for their ropeway project. We take all<br />

requirements into account so that we can enable everyone to enjoy an<br />

exceptional ropeway experience in the interests of inclusion.<br />

We cater for a wide range of passengers. Our ropeways carry families with<br />

children, seniors, people with physical impairments, passengers with<br />

sports equipment, experienced ropeway users as well as first-timers and<br />

plenty more besides. Simple use and barrier-free access is therefore a<br />

major priority for us when developing our products.<br />

World premiere for OMEGA V<br />

14<br />

Kohlmais lift in Saalbach: The fi fth generation of the OMEGA<br />

cabin series brings passengers to the local mountain in<br />

comfort.<br />

Since this year’s winter season, the 8-seater D-Line chair has also been on<br />

the market. The Mulden lift makes full use of the possibilities that the latest<br />

ropeway generation has to offer. In terms of passenger comfort, there were<br />

no compromises in the design of this lift.<br />

In Gstaad, the Saanersloch lift boasts a world fi rst in terms of its architecture,<br />

with the cuboid station roof with real glass facade.<br />

Another milestone was set in Japan, where the Sunrise Express is the first<br />

D-Line combination lift. This means the D-Line range is now complete.<br />

The latest developments in the industry will again be on show at this year’s<br />

Interalpin in Innsbruck. This international trade fair event is a highlight for<br />

Doppelmayr/Garaventa and an important platform for dialog with customers<br />

and business partners from around the globe. Visit us at our stand, take<br />

your seat on the D-Line and allow yourself to be inspired by the world of<br />

ropeways.<br />

31<br />

Michael Doppelmayr<br />

CEO<br />

Ordering spare parts made easy<br />

The Ropeway Assistant enables Doppelmayr/Garaventa<br />

customers to order spare parts and tools for their ropeways<br />

quickly and easily.


4<br />

Facts & Figures<br />

Interalpin – hotspot for alpine technologies<br />

The Interalpin show in Innsbruck, which fi rst<br />

opened its gates in 1974, now ranks as the<br />

world’s most popular fl agship trade fair for the<br />

ropeway sector. Every two years, entrepreneurs<br />

and trade visitors come to fi nd out about the<br />

latest innovations and developments in the world<br />

of mountain experiences. The Doppelmayr/<br />

Garaventa Group has been showcasing its broad<br />

portfolio at Interalpin for many years. Alongside<br />

its comprehensive offer for winter applications,<br />

summer use of the mountains, sustainability,<br />

resource-effi cient technologies and urban transport<br />

are all areas of growing importance.<br />

More information about<br />

Interalpin can be found at:<br />

SAVE THE DATE<br />

MAY 8-10, 2<strong>01</strong>9<br />

Hall A, Stand 9<br />

Doppelmayr/Garaventa<br />

at Interalpin 2<strong>01</strong>9<br />

FACTS AND FIGURES<br />

First Interalpin: 1974<br />

Visitors in 2<strong>01</strong>7: 26,400 visitors<br />

85 nations<br />

Exhibitors: 650 (from 50 nations)<br />

Exhibition space: 40,000 square meters<br />

“Distinguished training company” for the eighth time<br />

Doppelmayr has held the title of “Distinguished<br />

training company” ever since the<br />

Province of Vorarlberg first launched the award<br />

in 1997. In November 2<strong>01</strong>8, the company received<br />

the accolade for the eighth time. The<br />

title remains valid for three years, which means<br />

that Doppelmayr can reapply for it in 2021.<br />

Since the company was founded, Doppelmayr<br />

has always attached great importance to the<br />

vocational training of young people. The leading<br />

ropeway expert is currently training 107 apprentices<br />

in the various trades that are required<br />

in the fi eld of ropeway construction: electrical<br />

and metal engineering, mechatronics, IT and<br />

design engineering. Doppelmayr apprentices<br />

get to work on actual orders at an early stage<br />

and acquire a lot of experience in different<br />

departments and areas – every year they<br />

achieve excellent results in the Vorarlberg<br />

apprentices' skills competitions.<br />

Brief outline of the award<br />

A training company has to meet a host of criteria<br />

before it is awarded the title of “Distinguished<br />

training company”. The accolade is generally<br />

given to companies and institutions that demonstrate<br />

excellence in their apprentice training.<br />

Items examined include how subject matter is<br />

taught, the success of apprentice training, the<br />

commitment to those with learning diffi culties or<br />

disadvantaged youngsters and the further training<br />

of instructors. Representatives of the award<br />

commission visit the training companies to obtain<br />

an exact picture of the training given to youngsters.<br />

At the present time, the title is held by<br />

391 companies in Vorarlberg – 20 percent of all<br />

training companies.<br />

Facts & Figures<br />

Doppelmayr as “Distinguished training company”:<br />

8 times (continuously since 1997)<br />

Validity of the award: 3 years – up to 2021<br />

Apprentices at Doppelmayr (status 2<strong>01</strong>9):<br />

107 apprentices<br />

Awarded by:<br />

Provincial Government, Economic Chamber,<br />

Vorarlberg Chamber of Labor<br />

2<strong>01</strong>8 award:<br />

Given to 131 Vorarlberg companies<br />

Current total:<br />

391 companies across all sectors<br />

(20% of all training companies)


Facts & Figures<br />

5<br />

Employees Worldwide<br />

A thoroughly<br />

successful<br />

business year<br />

2,297<br />

2<strong>01</strong>1/2<strong>01</strong>2<br />

2,378<br />

2<strong>01</strong>2/2<strong>01</strong>3<br />

2,452<br />

2<strong>01</strong>3/2<strong>01</strong>4<br />

2,546<br />

2<strong>01</strong>4/2<strong>01</strong>5<br />

2,673<br />

2<strong>01</strong>5/2<strong>01</strong>6<br />

2,720<br />

2<strong>01</strong>6/2<strong>01</strong>7<br />

2,933<br />

2<strong>01</strong>7/2<strong>01</strong>8<br />

1,462<br />

AUT<br />

Sales Revenues by<br />

Regions 2<strong>01</strong>7/2<strong>01</strong>8<br />

16%<br />

Austria,<br />

Germany<br />

10 %<br />

CIS, CEE<br />

USA, Canada<br />

13%<br />

26%<br />

Switzerland,<br />

France,<br />

Italy<br />

Middle<br />

East<br />

3%<br />

21%<br />

Asia<br />

11%<br />

Rest of the World<br />

Sales Revenues in Million Euros<br />

628 795<br />

858<br />

795<br />

834<br />

8<strong>01</strong> 846<br />

2<strong>01</strong>1/2<strong>01</strong>2<br />

2<strong>01</strong>2/2<strong>01</strong>3<br />

2<strong>01</strong>3/2<strong>01</strong>4<br />

2<strong>01</strong>4/2<strong>01</strong>5<br />

2<strong>01</strong>5/2<strong>01</strong>6<br />

2<strong>01</strong>6/2<strong>01</strong>7<br />

2<strong>01</strong>7/2<strong>01</strong>8<br />

The Doppelmayr/Garaventa Group can be<br />

proud of its results for the last fi scal year, which<br />

saw sales revenues rise from the previous<br />

year’s 8<strong>01</strong> million euros to reach 846 million<br />

euros. This represents an increase of 5.7 percent.<br />

Customers in the winter tourism sector who are<br />

keen to invest, large projects in growth markets<br />

and a dedicated team made this success<br />

possible.<br />

The clear sales driver in 2<strong>01</strong>7/2<strong>01</strong>8 was once<br />

again winter tourism – two-thirds of the Group’s<br />

projects are implemented in this sector.<br />

Doppelmayr/Garaventa generated 40 percent<br />

of its overall sales revenues in the Alpine countries<br />

Austria, Germany, Switzerland, France<br />

and Italy. Milestones set in 2<strong>01</strong>8 were the<br />

reversible aerial tramway up to Germany’s<br />

Zugspitze and completion of the world’s<br />

steepest funicular railway up to the Stoos<br />

in Switzerland. Garaventa won the 2<strong>01</strong>8<br />

IHZ Innovation Award for its innovative design<br />

of the cars on the Stoos funicular (see report<br />

on page 35).<br />

Gratifying development in Asia<br />

Development in Asia, which accounted for<br />

21 percent of sales revenues, was more than<br />

gratifying for Doppelmayr/Garaventa. In Vietnam,<br />

the world’s longest tricable gondola lift now<br />

links up the vacation islands of Phú Quốc and<br />

Hòn Thơm, and has consequently claimed its<br />

place in the Guinness World Records. China’s<br />

first tricable gondola lift crosses Lushan National<br />

Park. Contracts for another nine ropeways<br />

for the 2022 Winter Olympics in Beijing<br />

will ensure continued strong growth in the<br />

Asian market in the future. A new Cable Liner<br />

from Doppelmayr Cable Car at Sheremetyevo<br />

Airport in Moscow and completion of the<br />

material ropeway in Cerattepe, Turkey, again<br />

demonstrate the professional and highly effi cient<br />

work performed by the Doppelmayr subsidiaries<br />

and the great commitment of their workforce.<br />

Growth in expertise<br />

The company has gained more know-how in<br />

the area of ropeway control systems through<br />

the integration of the Frey Group. LTW Intralogistics<br />

is expanding its software expertise<br />

with the takeover of the Vienna-based software<br />

company Metasyst Informatik GmbH. With<br />

these two companies and worldwide growth,<br />

the Doppelmayr/Garaventa Group has welcomed<br />

213 new employees to the family.<br />

The outlook for Doppelmayr/Garaventa is positive<br />

in all areas. The growth in Asia and South<br />

America as well as the stable ropeway business<br />

in Central Europe are promising indicators<br />

for the future. The company will also be<br />

systematically expanding is service network for<br />

customers.


All aboard<br />

and enjoy the ride<br />

Mobility is a major factor influencing our quality of life.<br />

Being able to move freely and comfortably from A to B<br />

makes life easier for us. This is why Doppelmayr/Garaventa,<br />

as a ropeway manufacturer, engages with this topic and<br />

has adopted an integrative approach. Because ropeways<br />

should be readily accessible to all – which, needless to say,<br />

includes people with impaired mobility such as seniors, children<br />

or the physically disabled. The needs of all passengers<br />

are considered in the development of ropeway systems<br />

from the world market leader.


No barriers to reaching your destination<br />

Ensuring genuine easy access for all<br />

Fast, comfortable travel with your bike<br />

Simply take the bike with you<br />

Family-friendly and compatible<br />

Fun for passengers young and old<br />

Accessible for everyone<br />

Comfort for guests of all ages<br />

A day on the slopes<br />

The Smith family are fully equipped for skiing<br />

and standing at the ticket counter with their children.<br />

They are looking forward to spending a<br />

day together on the slopes. Four-year-old<br />

Johnny took his first ski course at the beginning<br />

of the season; seven-year-old Anna is<br />

already a pretty good skier and has ridden on a<br />

chairlift several times. They start off with a few<br />

rounds on the practice slope. This surface lift is<br />

ideal because you can choose between taking<br />

a platter on your own or using a T-bar with another<br />

person. Exactly the right thing for practicing.<br />

Then it’s off to the big slope. The Smiths<br />

take the new chairlift to get there. It’s an ultramodern<br />

installation that only opened this winter.<br />

Boarding is child’s play. The family can simply<br />

ski to the lift and stand in line at the loading<br />

gates. As soon as these open, the skiers move<br />

forward onto the loading conveyor. Johnny is<br />

not so tall, but the height-adjustable conveyor<br />

automatically adapts to suit the smallest passenger.<br />

This means that he too can easily take<br />

his place on the seat. The chairs move through<br />

the station at very low speed, giving each passenger<br />

plenty of time to board. Everyone there?<br />

Yes. The Smiths are all seated on the comfortable<br />

6-seater chair. Anna immediately notices how<br />

nice and warm the seats are. The restraining bar<br />

has already closed – all automatic. It lands exactly<br />

between the knees. That gives the entire family a<br />

sense of security. There’s a cold wind blowing, so<br />

Mr Smith closes the bubble. Johnny fi nds this<br />

funny because now everything looks blue. At the<br />

top station, the restraining bar opens again by<br />

itself. The Smiths marvel at the glistening snow in<br />

the distance. At a count of 1-2-3, all four of them<br />

are off the chair and gliding on the crunching<br />

snow toward the ski trail in eager anticipation.


8 All aboard and enjoy the ride<br />

Ropeways are a means of transport and<br />

an attraction at the same time. They help to create<br />

unforgettable leisure experiences worldwide.<br />

Heading for the great outdoors<br />

Change of scene: The retired couple Rose<br />

and Fred have always enjoyed being in the<br />

mountains. When they were younger, they<br />

spent most of their free time hiking. Unfortunately,<br />

their advanced years now mean that<br />

they are no longer so sure on their feet, but<br />

they still want to take advantage of the magnificent<br />

fall day for a walk. Their favorite route<br />

lies on a picturesque plateau, where they can<br />

sit on a bench, marvel at the mountain peaks<br />

opposite and leave all their cares behind.<br />

At one time, they used to walk all the way on<br />

foot – a day trip in the fresh air and a relaxing<br />

change from the stressful world of work.<br />

Nowadays, they both prefer to take the lift<br />

up the mountain. This enables them to get<br />

to their destination quickly, in comfort and<br />

barrier-free. It’s quite busy. A lot of people are<br />

milling around at the bottom station. Apparently,<br />

they aren’t the only ones who are keen<br />

to take advantage of the good weather for a<br />

day out. Rose and Fred wait for their cabin.<br />

It’s very spacious. One arrives every few<br />

seconds, so passengers don’t have to wait<br />

long. Now it’s their turn. They share the<br />

cabin with a young man. He’s a mountain<br />

biker and on his way to the downhill trail.<br />

Taking his bike with him on the lift is no<br />

problem. With a flick of the wrist, he folds<br />

up the seat bench and pushes his bike into<br />

the cabin. There’s even a special holder for<br />

his bike. Rose and Fred also have plenty<br />

of room. During the trip, the three of them<br />

talk about their passion for the mountains –<br />

the young man is amazed to hear all the<br />

places that the couple have already visited.<br />

They are approaching the top station. The<br />

cabin moves through the station at reduced


All aboard and enjoy the ride<br />

9<br />

Ropeways offer barrier-free access<br />

for all: including passengers with baby<br />

strollers, wheelchairs or bikes.<br />

Passengers glide above the city in<br />

a new transport plane.<br />

speed. Rose and Fred go first. The young<br />

man skillfully pushes his bike out of the lift<br />

cabin. He winks goodbye as he sets off.<br />

Off to work<br />

It’s 6 o’clock in the morning. Peter is an early<br />

riser and already on his way to work. He lives<br />

in a suburb of a major city and uses public<br />

transport every day to get to his downtown<br />

office. Parking in the city is expensive and<br />

parking spaces are in any case hard to find.<br />

A few years ago, the city council installed a<br />

new means of transport. A ropeway is now<br />

part of the public transport network. For Peter,<br />

this is particularly practical as the route<br />

takes him very close to his apartment. It’s<br />

just a few minutes’ walk to the ropeway<br />

station. He can use his bus ticket on the<br />

ropeway. The trip takes barely a quarter of<br />

an hour. The monitor inside the cabin is<br />

showing today’s weather forecast, followed<br />

by the departure times for the subway that<br />

links up with the ropeway. The transfer is<br />

straightforward and doesn’t involve waiting<br />

in the cold. Peter’s wife also regularly travels<br />

on the ropeway. Thanks to the large cabins,<br />

she can comfortably walk straight in with<br />

the baby stroller. For her, that’s easier than<br />

riding the bus, where she has to rely on<br />

friendly passers-by to help her lift the stroller<br />

on board. She has also seen a wheelchair<br />

user on the ropeway who was able to board<br />

effortlessly all by himself. Even the ropeway<br />

stations are entirely barrier-free. No escalators,<br />

stairs or steps so that everyone<br />

really gets to enjoy easy access. During the<br />

relaxing trip, the cabins cross a big river. The<br />

view of the city is breathtaking. The ride is an<br />

experience for that reason alone.


10 Interview<br />

We believe in<br />

perfect comfort<br />

<strong>WIR</strong> spoke with Kornel Grundner, managing director<br />

of Leoganger Bergbahnen Ges.m.b.H<br />

<strong>WIR</strong>. What was the motivation behind<br />

investing in a new lift?<br />

Kornel Grundner: Over the past few<br />

years, the Skicircus Saalbach Hinterglemm<br />

Leogang Fieberbrunn has seen excellent<br />

development in terms of trip numbers and<br />

first-time visitors. We’ve also seen strong<br />

growth in trip numbers in the Leogang area,<br />

which also gave rise to a need for higher<br />

capacity.<br />

<strong>WIR</strong>. Why did you decide in favor of a<br />

Doppelmayr installation?<br />

Kornel Grundner: In the past, Leoganger<br />

Bergbahnen has always found Doppelmayr to<br />

be outstanding when it comes to reliability and<br />

service. Needless to say, we also drove a hard<br />

bargain on price and, here again, Doppelmayr<br />

was able to put forward the best offer.<br />

<strong>WIR</strong>. What role did comfort and design<br />

play in your decision?<br />

Kornel Grundner: The tourist region<br />

Saalfelden Leogang and the entire Skicircus<br />

have placed the emphasis on perfect comfort<br />

for many years now and, as a result, are certainly<br />

seen as a premium ski resort. We are<br />

once again confirming our goal with the new<br />

8-seater D-Line generation chair. The minimalist<br />

color scheme for the chairs and the topnotch<br />

logo embroidery along with the styling of<br />

the station exteriors provide a coordinated<br />

design language on the mountain that harmonizes<br />

with our magnificent landscape.<br />

<strong>WIR</strong>. Doppelmayr has introduced many<br />

innovations with the new D-Line generation.<br />

Which of the D-Line features bring you the<br />

greatest added value?<br />

Kornel Grundner: For us, comfort and<br />

safety for our guests were the essential features<br />

and the most important factors in the<br />

construction of the new 8-seater Mulden lift.<br />

With the fully automatic restraining bar, the<br />

seat heating and bubbles plus the increased<br />

capacity of 3,500 PPH, the new D-Line generation<br />

from Doppelmayr perfectly addresses our<br />

needs.<br />

<strong>WIR</strong>. There’s a lot going on in the Saalbach<br />

Hinterglemm Leogang Fieberbrunn region<br />

right now. What major investments are planned<br />

in your ski resort for the coming years?<br />

Kornel Grundner: In addition to the investments<br />

by the other companies in Saalbach<br />

Hinterglemm and Fieberbrunn, such as the<br />

new Zwölferkogel gondola lift, the merger with<br />

Zell am See via Viehhofen lies ahead. As part<br />

of our plans to further increase comfort<br />

and safety, Leoganger Bergbahnen is currently<br />

working on replacement of the existing<br />

6-seater Asitzkogel chairlift, which will involve<br />

another new 8-seater chairlift in the foreseeable<br />

future. Perhaps that will again be a D-Line<br />

from Doppelmayr!?<br />

<strong>WIR</strong>. Thank you very much for speaking<br />

with us.


D-Line comfort package for Leogang<br />

8-CLD-B Mulden Lift | Leogang, Salzburg (AUT)<br />

Leoganger Bergbahnen GmbH<br />

548 m 3,500 PPH 5 m/s 3.8 min 34 8-seater chairs December 8, 2<strong>01</strong>8 D-Line<br />

The new Mulden lift in Leogang is unique in Austria: The 8-seater<br />

D-Line chairlift brings optimal comfort to the ski resort.<br />

With the construction of the 8-seater Mulden<br />

chairlift, which was offi cially opened on December<br />

8, 2<strong>01</strong>8, Leogang has pursued the resort’s<br />

objective of continuous improvement in comfort<br />

for guests. Its predecessor was the Asitzmulden<br />

lift, a detachable 6-seater chairlift. In the case of<br />

the new installation, Leoganger Bergbahnen<br />

opted for the D-Line from Doppelmayr – and<br />

fi rst-class travel for its guests.<br />

Comfort and safety<br />

The Mulden lift offers skiing enthusiasts a high<br />

level of comfort in the form of seat heating, individual<br />

seats and bubbles as well as setting<br />

benchmarks in the area of safety. It is Austria’s<br />

fi rst 8-seater D-Line chairlift and incorporates<br />

the autolock function for automatic closure,<br />

locking and monitoring of the restraining bar,<br />

ensuring maximum safety during the trip. The<br />

new ropeway installation has also increased<br />

capacity from 2,400 to 3,500 passengers an<br />

hour – which relieves the Saalbach-Leogang<br />

bottleneck. Styling was another important factor<br />

for Leoganger Bergbahnen. The chairs feature<br />

a timeless combination of black and gray, with<br />

custom embroidery on the backrest depicting<br />

the Leogang lion and the Saalbach<br />

clown. The new Mulden lift provides an important<br />

return route for guests using these two<br />

ski resorts.<br />

The latest technologies<br />

The ropeway control system Doppelmayr<br />

Connect with deactivation concept has been<br />

used on the Mulden lift. The Doppelmayr<br />

Direct Drive ensures particularly low noise<br />

emissions and less maintenance. This puts<br />

Mulden lift at the state of the art in terms of<br />

modern ropeway technology.<br />

DID YOU KNOW THAT...<br />

the now replaced 6-seater Asitzmulden<br />

lift, which was originally built in 2002,<br />

has found a new home?<br />

The installation is back in operation at the<br />

small ski resort of Vent in the Ötz Valley after<br />

undergoing a thorough inspection. Here, a<br />

surface lift has made way for the detachable<br />

6-seater chairlift, which now provides a<br />

welcome increase in comfort for adults and<br />

children alike.


12 Interview<br />

D-Line for aesthetic, technological<br />

and commercial reasons<br />

<strong>WIR</strong> spoke with Matthias In-Albon, CEO of Bergbahnen<br />

Destination Gstaad AG (BDG).<br />

<strong>WIR</strong>. Mr In-Albon, you have been CEO of<br />

Bergbahnen Destination Gstaad AG since<br />

2<strong>01</strong>5 and have put a lot of things on an entirely<br />

new footing as part of a comprehensive restructuring<br />

and modernization process. What<br />

was the motivation behind the construction of<br />

the new Saanersloch lift?<br />

Matthias In-Albon: 2<strong>01</strong>6 was dedicated<br />

to restructuring, 2<strong>01</strong>7 to modernization, and<br />

2<strong>01</strong>8 saw the start our forward strategy with<br />

the construction of the Saanersloch lift. After<br />

almost 40 years in operation, the gondola lift<br />

that in its time had been the fastest, most<br />

cutting edge and offered the greatest comfort<br />

was taken out of service and made room for<br />

the first D-Line gondola lift in Switzerland – another<br />

investment in modernity and innovation.<br />

<strong>WIR</strong>. What made you opt for Doppelmayr’s<br />

new D-Line ropeway generation?<br />

Matthias In-Albon: Gstaad stands for the<br />

true alpine experience and lifestyle. We can offer<br />

our guests two large connected ski areas –<br />

each with its own strategic positioning.<br />

Zweisimmen-Saanenmöser-Schönried targets<br />

its offer first and foremost at the sporty daytripper;<br />

it also has a direct link to public rail,<br />

which means the ski area can be reached in<br />

74 minutes from Bern. The second ski area,<br />

Gstaad-Saanen-Rougemont, is used mainly by<br />

hotel guests and affluent chalet owners. Here,<br />

the product features focus on pleasure,<br />

boutique and lifestyle. This new strategic positioning,<br />

with the new ropeway installation as a<br />

contributing factor, enables us to address the<br />

individual needs of our groups of guests in a<br />

more targeted fashion. One of the challenges<br />

we face is certainly the image of Gstaad – for<br />

instance, many families still think that a visit<br />

here would be too expensive. In fact, a day<br />

pass at our resort doesn’t cost any more than<br />

in other ski regions, and we have a host of<br />

attractive additional offers for families and<br />

young people.<br />

<strong>WIR</strong>. What role does the continuing<br />

advance of digitalization play?<br />

Matthias In-Albon: For us, digitalization<br />

is very important – certainly up to the point<br />

where the guest reaches the ski slopes. That’s<br />

when I’d like to take their cell phone away! But<br />

joking apart: We want to be authentic, to place<br />

the emphasis on pleasure. Where we have to<br />

be strong is in the digitalization of work processes<br />

and maintenance planning – in other<br />

words, ERP. Here, we’re talking about interfaces<br />

and the communication between software<br />

systems such as the snowmaking management<br />

system and the snow depth measuring<br />

system in order to ensure intelligent automation<br />

and optimal support for operations. What I<br />

don’t understand is that, so far, we haven’t<br />

seen a legal framework and any solutions for<br />

autonomous lift operations from the manufacturers.<br />

It’s becoming increasingly difficult to<br />

recruit personnel to perform the monitoring<br />

tasks. With today’s technology, this work can<br />

be extensively supported or automated and<br />

monitored from a central control room.<br />

<strong>WIR</strong>. We can expect to see a series of new<br />

developments in Gstaad in the next few years.<br />

What other investments are in the pipeline?<br />

Matthias In-Albon: Following the sucessful<br />

implementation of the Saanersloch replacement<br />

gondola lift, this spring will see the start<br />

of construction for the replacement of the Eggli<br />

gondola lift, including the ski lodge. Then<br />

there’s the expansion of summer operations<br />

with the planned mountain attractions. Here,<br />

we shall be focusing on our youngest guests.<br />

This spring we shall start building two experiential<br />

play areas on two mountains – and<br />

expect to be opening them in time for the<br />

summer season.<br />

<strong>WIR</strong>. Many thanks for taking the time out to<br />

talk to us!<br />

Matthias In-Albon: To put it briefly: for aesthetic,<br />

technological and commercial reasons.<br />

The last point encompasses the annual cost savings<br />

for maintenance and operation as well as the<br />

lower costs for noise protection in comparison<br />

with previous models. In a nutshell: The D-Line<br />

meets the requirements of today’s guests.<br />

<strong>WIR</strong>. You are looking to position yourselves<br />

as the leading alpine destination for guests<br />

who focus on comfort. How do you go about<br />

achieving that position? What challenges does<br />

Bergbahnen Destination Gstaad have to face?


Projekte International<br />

First D-Line station with real glass facade<br />

10-MGD Saanenmöser–Saanenwald–Saanerslochgrat | Saanenmöser, Gstaad (CHE)<br />

Bergbahnen Destination Gstaad AG (BDG)<br />

2,858 m 673 m 2,000 PPH 6.0 m/s 11.0 min 69 10-passenger cabins<br />

A world first has opened in the Gstaad ski<br />

area: The Saanersloch lift is a D-Line installation<br />

incorporating the first stations in cuboid<br />

design with real glass facades.<br />

Saanenmöser, in the ski area operated by<br />

Bergbahnen Destination Gstaad (BDG),<br />

has boasted a brand-new ropeway since<br />

December 2<strong>01</strong>8. The Saanersloch lift is the<br />

only D-Line gondola lift in Switzerland to<br />

date and impresses not only with its ropeway<br />

technology but also with its architecture and<br />

aesthetics. The stations are the first worldwide<br />

to feature the cuboid design in real glass.<br />

Launching into a new era<br />

Gstaader Bergbahnen has kicked off a modernization<br />

process aimed at boosting the level<br />

of comfort in the region and presenting the<br />

area as an attractive destination for guests who<br />

appreciate creature comforts. It therefore made<br />

perfect sense to add a D-Line ropeway from<br />

Doppelmayr/Garaventa to the offer as this provides<br />

everything guests could wish for in terms<br />

of comfort. Taking quality as well as design to a<br />

new level has enabled the operating company<br />

to meet the expectations of even the most discerning<br />

guests. Moreover, the investment also<br />

promotes sustainable operations. Cutting-edge<br />

D-Line ropeway technology means savings in<br />

running costs and annual maintenance for<br />

Gstaad. A photovoltaic installation on the roof<br />

of the bottom station cuts energy costs.<br />

Quantum leap in ropeway construction<br />

The new D-Line cabins offer plenty of room,<br />

relaxing comfort seats and tinted windows.<br />

The elegant real glass facades of the station<br />

buildings in Gstaad are the first of their kind<br />

worldwide. As well as representing a quantum<br />

leap in ropeway construction for the operating<br />

company BDG, the modern glass surfaces<br />

can be equipped with an LED media facade<br />

at a later date. This opens up great new<br />

possibilities as the “glass medium” is ideal for<br />

presenting the latest information for visitors as<br />

well as advertisements in a large format.<br />

The installation developed by Doppelmayr/<br />

Garaventa with its innovative glass facade<br />

represents a quantum leap in ropeway<br />

construction. Matthias In-Albon, Director,<br />

Bergbahnen Destination Gstaad AG


Projekte International<br />

World premiere for the OMEGA V cabin<br />

10-MGD Kohlmais Lift | Saalbach, Salzburg (AUT)<br />

Saalbacher Bergbahnen GmbH<br />

3,200 PPH 6.0 m/s 95 OMEGA V 10-passenger cabins December 2<strong>01</strong>8 D-Line<br />

Section 1: 1,113 m 365 m 4.4 min Section 2: 1,176 m 404 m 4.4 min<br />

Doppelmayr has come up with some very<br />

special features for the new Kohlmais lift in<br />

Saalbach. It is also the first gondola lift to be<br />

equipped with next-generation OMEGA V<br />

cabins.<br />

It’s a real eye-catcher. The stations are in elegant<br />

red, with brand-new fiery-red OMEGA V<br />

cabins to match. The installation in question is<br />

the Kohlmais lift in Saalbach, which went into<br />

service in December 2<strong>01</strong>8. The new D-Line<br />

gondola lift replaces an outmoded triple<br />

chairlift as well as a pulsed-movement aerial<br />

ropeway. It carries up to 3,200 passengers an<br />

hour direct from the village center up to Saalbach’s<br />

local mountain, the Kohlmais. The lift’s<br />

location in a densely populated area called for<br />

a low-noise solution. The D-Line’s impressively<br />

quiet running means that local residents are<br />

not disturbed by lift operations. Passengers<br />

also benefit too – gliding quietly uphill in comfort<br />

on board the new OMEGA V cabins. The<br />

acoustic ceiling and the innovative ventilation<br />

concept with draft-free fresh air intake ensure<br />

a pleasant indoor ambience. Additional benefits<br />

include ergonomic seats and generously<br />

proportioned panorama glazing, which gives<br />

the cabin occupants magnificent views of the<br />

village center and surrounding mountains. This<br />

cabin is the fifth generation of the popular<br />

OMEGA series from CWA – taking development<br />

without compromise to a new level with a host<br />

of new features and technical details.<br />

Tailor-made ropeway<br />

The dimensions of the bottom station with underground<br />

cabin parking, employee apartments<br />

and a two-level underground parking<br />

garage are also spectacular. Construction of<br />

the station in this central location created the<br />

need for efficient and space-saving logistics,<br />

which Doppelmayr and all the other contractors<br />

involved with the project were able to<br />

optimally accommodate.<br />

The entire ropeway technology – particularly in<br />

the case of the mid station – was adapted in<br />

line with the particular circumstances on the<br />

mountain. These meant the solution had to be<br />

as compact as possible. The operating company,<br />

Saalbacher Bergbahnen, attached great<br />

importance to the lift’s availability. Even in the<br />

event of a power outage, for example, the lift<br />

can be emptied and the passengers rapidly<br />

and safely brought back to the base.<br />

The D-Line’s advanced technology and variable<br />

design concept open up many possibilities for<br />

customers in the form of tailor-made ropeway engineering<br />

and individual styling, as demonstrated<br />

by the new Kohlmais lift with its striking red design.<br />

Doppelmayr fully addressed our requirements<br />

when designing the lift. They gave<br />

us all the technical refinements we<br />

wanted and implemented<br />

them perfectly. Dipl.-Ing.<br />

Walter Steiner, Construction<br />

Manager and Operations<br />

Director, Saalbacher<br />

Bergbahnen GmbH


International Projects<br />

15<br />

The next level of mobility<br />

for Colombia’s capital<br />

10-MGD Ciudad Bolívar | Bogotá (COL)<br />

Instituto de Desarrollo Urbano (IDU)<br />

3,247 m 263 m 3,600 PPH 5.5 m/s 13.4 min 163 10-passenger cabins<br />

An aerial ropeway in the south of the<br />

Colombian capital Bogotá brings a time<br />

saving of up to two hours for commuters.<br />

Colombia’s capital has chosen the aerial<br />

ropeway as a means of urban transport. Getting<br />

to work in the Ciudad Bolívar district in<br />

the south of the city has become a simple<br />

matter. A detachable gondola lift provides the<br />

people who live in this district with a particularly<br />

convenient direct link to the TransMilenio<br />

terminal of Bogotá’s successful express bus<br />

service. The three-kilometer-long ropeway<br />

opens up an entirely new transport plane and<br />

glides above a densely built district of the city<br />

where the streets are too narrow for cars,<br />

buses and other means of transport. The<br />

catchment area for the gondola lift’s four<br />

stations covers a large part of this district and<br />

guarantees good accessibility to the lift for<br />

residents. The ropeway is an integral part of<br />

the TransMilenio transport network, which<br />

means that passengers holding bus tickets<br />

can also use the gondola lift.<br />

Optimal views instead of traffic jams<br />

The aerial ropeway crosses a hilly area with<br />

ease and provides passengers with a convenient<br />

and fast route to the bus terminal. The<br />

gondola ride can save passengers up to two<br />

hours’ traveling time on a daily basis. Instead<br />

of getting stuck in heavy traffic, they can sit<br />

back and enjoy the optimal views on the short<br />

trip in one of the 163 cabins. During the<br />

planning and implementation phases, a major<br />

priority was making the installation barrierfree<br />

so that everyone can use the ropeway<br />

with ease. For the operating company, this is<br />

a fundamental principle and the installation<br />

achieves it without limitations. The lift improves<br />

the quality of life for the residents of<br />

Ciudad Bolívar as passengers are brought to<br />

their destination by a means of transport<br />

which is emission-free and virtually noiseless.<br />

It has also become an attraction for the<br />

district.<br />

The TransMiCable transport project is of huge<br />

importance for Bogotá’s urban development.<br />

As well as installing a fast, fi rst-class transport<br />

system for the people using extremely clean<br />

technology, we are simultaneously creating<br />

new possibilities with great<br />

social benefi ts.<br />

Felipe Ramírez Buitrago,<br />

Deputy Director of<br />

Technology and Operations,<br />

TRANSMIL<strong>EN</strong>IO S.A.


16<br />

International Projects<br />

Custom solution for<br />

the Sonnblick Observatory<br />

6-ATW Sonnblick | Rauris, Salzburg (AUT)<br />

Sonnblick Verein<br />

3,054 m 1,478 m 104% 6.0 m/s 10.0 min 6-passenger cabin<br />

weather conditions. This meant that at wind<br />

speeds of 30 km/h and above, the lift had to be<br />

shut down for safety reasons and consequently<br />

it was often impossible to get to the research<br />

station for days at a time.<br />

November 2<strong>01</strong>8 saw the opening of an entirely<br />

new-design, modern ropeway installation from<br />

Doppelmayr – a prototype compact ropeway.<br />

The six-passenger cabin, which also has a<br />

freight deck, climbs the 1,478 vertical meters<br />

in ten minutes, making the trip on the new<br />

installation twice as fast. The frequently high<br />

wind speeds and side winds posed a particular<br />

challenge. This was resolved with a double<br />

track rope with 1.2-meter gauge. Special ballast<br />

weights on the slack rope carriers act as a<br />

counterbalance to side winds, enabling the<br />

tramway to carry ZAMG employees from the<br />

bottom to the top station at wind speeds of<br />

80 km/h and more without any difficulty. The<br />

installation is solely for use by personnel and<br />

therefore not accessible to the public. It is<br />

operated by the Sonnblick Association. “The<br />

new tramway brings greater safety and increased<br />

comfort for our staff. It also makes<br />

visits to the observation station from national<br />

and international researchers easier to plan,”<br />

explains Elke Ludewig, director of the Sonnblick<br />

Observatory.<br />

© Hermann Scheer and Doppelmayr<br />

The new Doppelmayr aerial tramway for<br />

the meteorological observation station provides<br />

researchers with a reliable means of<br />

getting to work.<br />

The Sonnblick Observatory was founded in<br />

1886 and is located at 3,106 meters in the<br />

Hohe Tauern national park, on the border<br />

between Carinthia and Salzburg. It is Europe’s<br />

highest meteorological observation station<br />

that is manned all year round. Since the 1950s,<br />

the only transport link from the base up to the<br />

observatory had been a material ropeway,<br />

which the researchers at the Central Institute<br />

for Meteorology and Geodynamics (ZAMG)<br />

also used to get to work. The adventurous ride<br />

in an open carrier used to take 20 minutes.<br />

However, operations were very dependent on<br />

The project was implemented with the support<br />

of the Ministry of Education, Science and<br />

Research. At the observatory on the Sonnblick,<br />

interdisciplinary teams work on over 40 international<br />

research programs a year. It was here<br />

that a temperature of - 37.4 °C was measured<br />

on January 1, 1905 – the lowest ever recorded<br />

in Austria under normal conditions. The highest<br />

wind speed ever recorded in Austria also originates<br />

from the observatory, which has measured<br />

peak wind speeds of over 220 km/h under<br />

storm conditions on several occasions.<br />

The exceptional location of our<br />

observatory is just as unique as<br />

the solution required, and that<br />

is precisely what Doppelmayr<br />

delivered for us.<br />

Elke Ludewig, Director,<br />

Sonnblick Observatory


International Projects<br />

17<br />

The first French D-Line<br />

6-CLD Pic Vert | Hautes-Alpes, Les Orres, (FRA)<br />

SEMLORE<br />

1,543 m 580 m 2,400 PPH 6.0 m/s 63 6-seater chairs December 15, 2<strong>01</strong>8 D-Line<br />

Two premieres in France: The ski resort<br />

Les Orres places its trust in D-Line and<br />

Doppelmayr Connect for its new chairlift.<br />

The ski resort Les Orres in the Hautes-Alpes<br />

department sets new benchmarks in terms<br />

of comfort, safety and technology with its<br />

new 6-seater detachable chairlift. The Pic<br />

Vert chairlift marks two premieres: As well<br />

as being the first D-Line generation ropeway<br />

in France, it is equipped with the new<br />

Doppelmayr Connect control system. As the<br />

replacement for two fixed-grip chairlifts and<br />

a surface lift, the new installation impresses<br />

with a capacity of up to 2,400 passengers an<br />

hour. To coincide with the construction of the<br />

new lift, the ski trail infrastructure has also<br />

been improved, particularly for beginners.<br />

Passengers now enjoy shorter waiting times<br />

and a fast trip to fun in the mountains while<br />

marveling at the idyllic views down into the<br />

valley. The individual footrests and lockable<br />

restraining bars ensure a safe and comfortable<br />

ride, especially for the younger guests.<br />

Efficient, comfortable and maintenancefriendly<br />

Doppelmayr addressed the customer requirement<br />

for reduced energy costs through the use<br />

of a water-cooled motor – the exhaust heat can<br />

be used to heat the control room adjacent to<br />

the top station.<br />

The Pic Vert 6-seater chairlift also incorporates<br />

an automatic carrier parking facility. This<br />

means chairs can be parked and launched<br />

onto the line rapidly, reliably and, of course,<br />

automatically.<br />

The D-Line installation optimally meets the<br />

specification of the operating company, SEM-<br />

LORE, for quiet operation and straightforward<br />

maintenance. Doppelmayr France implemented<br />

this project within a very short time frame –<br />

between July and December – and the chairlift<br />

went into operation on schedule for the start of<br />

the season on December 15, 2<strong>01</strong>8. During the<br />

summer months, pedestrians and people with<br />

impaired mobility can also look forward to a<br />

modern and comfortable means of transport.<br />

This was the first time that we worked with<br />

Doppelmayr and we are entirely happy<br />

all round: The price-performance ratio is<br />

exactly right and the fast, precise and<br />

solutions-oriented work of the Doppelmayr<br />

team enabled us to open on time.<br />

Xavier Corne, Managing Director, SEMLORE


18<br />

International Projects<br />

Direct route to the ski area<br />

10-MGD Schlossalm Lift | Bad Hofgastein, Salzburg (AUT)<br />

Gasteiner Bergbahnen AG<br />

3,000 PPH 6.0 m/s December 1, 2<strong>01</strong>8<br />

Section 1: 1,275 m 455 m 3.7 min 50 10-passenger cabins<br />

Section 2: 2,114 m 763 m 6.1 min 72 10-passenger cabins<br />

The new Schlossalm lift in Bad Hofgastein<br />

is the centerpiece of the biggest investment<br />

project ever undertaken by Gasteiner Bergbahnen<br />

AG. The new 10-passenger gondola<br />

lift from Doppelmayr provides a major boost<br />

in terms of comfort and capacity.<br />

There’s an upbeat mood in Bad Hofgastein. The<br />

project of a generation, “Schlossalm NEW”,<br />

is aimed at ensuring the attractiveness of the<br />

ski resort for decades to come. The operating<br />

company, Gasteiner Bergbahnen AG, is<br />

investing a lot of money in this project, which<br />

envisages the construction of cutting-edge<br />

ropeway installations and the complete restructuring<br />

of the skiing and hiking facilities on<br />

Schlossalm mountain. The new Schlossalm lift,<br />

which opened on December 1, 2<strong>01</strong>8, marks an<br />

important milestone. The 10-passenger gondola<br />

lift runs directly from the base to the ski area<br />

via a mid station. It replaces three existing lift<br />

installations – a funicular as well as a double<br />

and a quad chairlift. In addition, capacity<br />

has been more than doubled from 1,400 to<br />

3,000 passengers an hour.<br />

The OMEGA IV cabins have an orange paint<br />

finish. Inside, passengers benefit from maximum<br />

comfort in the form of heated seats and<br />

Wi-Fi. Doppelmayr Connect ensures straightforward<br />

ropeway operation with a clearly laid out<br />

user interface. A spectacular feature of the lift is<br />

the quadruple tower number 17, which guides<br />

the ropeway over a rocky mountain ridge.<br />

Installation of the tower foundations and assembly<br />

were particularly time-consuming due<br />

to the diffi cult terrain and challenging alignment.<br />

The second leg from the mid station also incorporates<br />

a comprehensive recovery concept.<br />

Perfect integration into transport network<br />

The new bottom station is also extremely<br />

impressive. Alongside the carrier parking facility,<br />

it houses a restaurant, a parking garage, ski<br />

hire with ski storage plus a sports shop. The<br />

exterior of the building creates a very modern<br />

impression, with its unique architecture and<br />

striking orange stripes. At the same time, the<br />

overall concept is extremely practical. Guests<br />

reach the loading area for the lift from the<br />

new parking garage, from the newly installed<br />

outdoor parking lot or from the bus station,<br />

which is located immediately next door to the<br />

gondola station.<br />

A pedestrian subway is no longer required,<br />

waiting times are a thing of the past, every<br />

passenger has a seat and it’s no longer<br />

necessary to change at the mid station.<br />

The new lift brings guests ‘non-stop to the top’<br />

and to the ski area’s optimal distribution point.<br />

In terms of design, the new ropeway<br />

is also visually striking and ensures<br />

that Bad Hofgastein receives<br />

greater recognition as a winter<br />

sports resort.<br />

Wolfgang Egger, CEO,<br />

Gasteiner Bergbahnen AG


The world’s biggest aerial tram with open roof deck<br />

99-ATW Grande Motte | Tignes (FRA)<br />

Société des Téléphériques de la Grande Motte (STGM), Vanoise National Park<br />

1,696 m 420 m 1,<strong>01</strong>0 PPHPD; 99 pax +1/cabin 10.0 m/s 5.0 min<br />

2 cabins, 99 pax +1 each; deck 20 pax Winter 2<strong>01</strong>8/19<br />

In the luxury ski resort of Tignes in the<br />

heart of the French Alps, a world-class tram<br />

takes guests up to the glacier.<br />

At over 2,000 meters, the French municipality<br />

Tignes is one of Europe’s highest villages and,<br />

along with Val d’Isère – which hosted the 1992<br />

Winter Olympic Games – belongs to the Espace<br />

Killy ski network. The high alpine location<br />

means exceptional weather conditions.<br />

The completely refurbished aerial tramway<br />

was specially designed by Garaventa to<br />

withstand the extreme weather at an altitude<br />

of over 3,000 meters. The Doppelmayr/<br />

Garaventa aerial tramway has a striking<br />

feature: The two CWA cabins, which can<br />

each carry 99 passengers, have an open<br />

roof deck to take another twenty passengers.<br />

Open-top trips up to the Grande Motte Glacier<br />

will be possible from May 2<strong>01</strong>9. The ride on<br />

the roof deck will be a special experience for<br />

day-trippers and skiers – the ski area around<br />

Tignes is also well-known for summer skiing.<br />

Panorama experience, plenty of room and<br />

top comfort<br />

The two cabins offer passengers ultramodern<br />

comfort and a unique 360-degree view<br />

of the natural landscape, which includes<br />

the entire Mont Blanc group and the highest<br />

peaks of the Savoy Alps. The Grande Motte<br />

tramway is the biggest ropeway with open<br />

roof deck and can carry more than one<br />

thousand passengers an hour.<br />

Part of a global project<br />

The open-deck tramway is part of the ALTIDUDE<br />

EXPERI<strong>EN</strong>CES construction project and is<br />

being implemented jointly by the Société des<br />

Téléphériques de la Grande Motte (STGM) –<br />

which operates the Tignes ski area – and the<br />

Vanoise National Park. The tramway blends<br />

in perfectly with the entire region. ALTITUDE<br />

EXPERI<strong>EN</strong>CES will be accessible to the public<br />

from May 2<strong>01</strong>9. Visitors can experience the<br />

special panorama at various viewing points<br />

and information areas and get to know the<br />

exceptional surroundings and the region’s<br />

ecosystem.


© Hofer Wolfgang<br />

Goodbye chairlift, hello gondola!<br />

10-MGD Panorama | Steinhaus im Ahrntal, South Tyrol (ITA)<br />

Klausberg AG<br />

1,004 m 453 m 2,700 PPH 5.0 m/s 30 10-passenger cabins December 1, 2<strong>01</strong>8 D-Line<br />

The new gondola lift in the Skiarena<br />

Klausberg replaces a chairlift that dates<br />

back almost 30 years.<br />

The Hühnerspiel triple chairlift at the Klausberg<br />

ski resort in South Tyrol’s Ahrn Valley boasted<br />

a long service record. After 28 years in operation,<br />

it was replaced by a modern D-Line<br />

generation installation from Doppelmayr/<br />

Garaventa. “Panorama” is the name chosen<br />

for this new 10-passenger gondola lift. It epitomizes<br />

both the impressive mountain landscape<br />

in the Ahrn Valley and the new ropeway,<br />

and is proudly displayed on stations and<br />

cabins. Thanks to the new location of the top<br />

station, the lift stretches further up the mountain<br />

and enables winter sports enthusiasts to<br />

enjoy a longer downhill run.<br />

Luxury for passengers<br />

The Panorama gondola lift ranks among the<br />

ropeways with the highest capacity in South<br />

Tyrol. It can carry up to 2,700 passengers an<br />

hour and provides passengers with plenty of<br />

room and luxury features in the 30 cabins: ample<br />

legroom, wide seats and large panorama windows<br />

affording fantastic views. In addition, the<br />

cabins have heated seats and ski holders inside,<br />

which make for a comfortable, hassle-free ride.<br />

Second Doppelmayr Sector Drive in Italy<br />

The advanced drive model for the new gondola<br />

lift, the Doppelmayr Sector Drive, is the second<br />

of its kind to be used in Italy. The electric motor<br />

is whisper-quiet and extremely low-vibration.<br />

In addition, high efficiency and low energy consumption<br />

are key features of this model. The<br />

new Panorama lift also has low maintenance<br />

requirements and is particularly user-friendly,<br />

largely thanks to the Doppelmayr Connect<br />

control system.<br />

With the new D-Line lift,<br />

we have significantly<br />

upgraded our ski resort –<br />

our guests now enjoy<br />

one hundred percent<br />

comfort.<br />

Walter Fischer, CEO,<br />

Klausberg AG.


International Projects<br />

21<br />

Modernized Mühlegg<br />

funicular back in service<br />

38-FUL Mühlegg Funicular | St. Gallen, Canton St. Gallen (CHE)<br />

Mühleggbahn AG<br />

322 m 71 m 450 PPH 5.0 m/s 2 38-passengers cars November 17, 2<strong>01</strong>8<br />

St. Gallen’s historic funicular has reopened<br />

with significant value added following a<br />

seven-month refurbishment.<br />

The Mühlegg funicular connects the historic<br />

quarter of St. Gallen in the south with the St.<br />

Georgen district higher up and has been an integral<br />

part of the cityscape since 1893. Back<br />

then, it was the city’s fi rst ever public means of<br />

transport. In November 2<strong>01</strong>8, the upgraded<br />

Mühlegg funicular went back into service following<br />

a seven-month break for modernization.<br />

The funicular, which can carry up to 450 passengers<br />

an hour, is now entirely barrier-free. Every<br />

passenger is now able to enter the car without<br />

having to negotiate any steps or ramps. Loading<br />

and unloading has been made much easier<br />

thanks to doors at the uphill and downhill ends<br />

of the car, particularly for passengers with baby<br />

strollers, wheelchairs or bicycles. The car<br />

features generously dimensioned glazing and<br />

carries passengers from the edge of the city<br />

direct to the center in less than two minutes –<br />

many residents use the funicular as a means of<br />

transport for getting to work or for accessing<br />

St. Gallen’s recreational areas.<br />

Added value for the passengers<br />

As well as ensuring barrier-free access, the<br />

upgrade included an overhaul of the 125-yearold<br />

tunnel wall. Despite the fact that this<br />

reduced the tunnel’s cross section, it was still<br />

possible to increase passenger capacity to<br />

38. The upper and lower terminal buildings<br />

have also been modernized. Garaventa was<br />

responsible for the entire ropeway equipment<br />

including the track. “The aim of the rebuild<br />

was to enable us to offer every passenger<br />

genuine value added. We achieved that with<br />

an integral station and vehicle concept,” says<br />

Garaventa project manager Ueli Sutter.<br />

From 1893 until 1950, the Mühlegg funicular<br />

operated as a two-car system. Filling and<br />

emptying water tanks enabled propulsion to<br />

be generated by gravity. It later ran as an<br />

electrically powered rack-and-pinion railway<br />

from 1950 to 1974. Following another rebuild<br />

in 1975, this became the first automated funicular<br />

in Switzerland. The fi rst funicular car was<br />

replaced by a more contemporary model in<br />

2004. Since 2<strong>01</strong>8, the Mühlegg railway has<br />

become an ultramodern urban funicular thanks to<br />

the new integral station and vehicle concept.<br />

The passenger flow concept put forward<br />

by Garaventa, with doors at the uphill and<br />

downhill ends of the car, has significantly<br />

enhanced the comfort and user-friendliness<br />

of the funicular for our guests and has<br />

therefore been a complete success.<br />

Roland Streule, Technical Director,<br />

Mühleggbahn AG / Managing Director,<br />

Streutec GmbH<br />

DID YOU KNOW THAT ...<br />

the funicular has grown very close to<br />

the hearts of St. Gallen’s population?<br />

Alongside the city council and Mühleggbahn<br />

AG, a local friends’ association provided<br />

the funding for the project. The offi cial<br />

opening ceremony on November 17, 2<strong>01</strong>8<br />

was attended by many visibly delighted<br />

local residents.


World fi rst: Combined D-Line comfort in Japan<br />

6/10-CGD Sunrise Express | Minami Uonuma City, Niigata (JPN)<br />

Ishiuchi Maruyama Resort<br />

1,157 m 3<strong>01</strong> m 3,105 PPH 5.0 m/s 5.1 min<br />

The Sunrise Express in the Japanese ski<br />

resort Ishiuchi Maruyama is the first D-Line<br />

combination lift worldwide.<br />

The Ishiuchi Maruyama ski resort has entirely<br />

fulfilled its aim of addressing a broader target<br />

group with the new D-Line combination lift. As<br />

the installation offers passengers both cabins<br />

and chairs, the resort attracts not only winter<br />

sports enthusiasts but also non-skiers. The ski<br />

area is one of the biggest within the catchment<br />

area of Tokyo and can be reached in 70 minutes<br />

from Tokyo railroad station with the Shinkansen<br />

high-speed train.<br />

Attraction for different target groups<br />

The city’s residents appreciate Ishiuchi Maruyama<br />

as a recreation area. As well as drawing skiers<br />

and snowboarders, it has plenty of leisure<br />

activities to offer day-trippers who are on foot.<br />

And that’s precisely what the Sunrise Express<br />

is designed for: Winter sports practitioners can<br />

ride the 6-seater chairs straight to the slopes<br />

without having to remove their skis, while<br />

pedestrians choose the comfortable 10-passenger<br />

cabins for their trip to the snow or to<br />

enjoy the views. The D-Line chairs provide<br />

ample room and are fitted with heated seats<br />

and bubbles. The spacious OMEGA IV cabins<br />

with elegant leather seats also ensure a comfortable<br />

trip into the mountains. Once at the<br />

top, guests have a wide choice of snow trails<br />

and mountaintop restaurants as well as a<br />

Snow World for the entire family. The Sunrise<br />

Express was built jointly with Nippon Cable, who<br />

have been the Doppelmayr Group’s licensed<br />

partner in Japan for over 40 years. Ishiuchi<br />

Maruyama ski resort is one of the resorts Nippon<br />

Cable Group owns worldwide.<br />

The promotional video<br />

of the Ishiuchi Maruyama<br />

ski resort can be viewed at:<br />

The Sunrise Express offers all our guests –<br />

skiers, foot passengers or families with<br />

children – a comfortable ride to the mountains.<br />

We see many guests come to the resort<br />

just to have a ride to experience the comfort.<br />

The new lift has definitely boosted the attractiveness<br />

of our ski resort.<br />

Shungo Ohkubo, Managing Director,<br />

Nippon Cable Group<br />

Doppelmayr and Nippon Cable –<br />

More than 40 years of partnership<br />

As a means of transport, ropeways enjoy a tradition in Japan that stretches back over more than a<br />

century. The island nation is home to some 500 ski resorts. Its mountainous landscape with abundant<br />

snow offers the ideal conditions for winter sports. Nippon Cable was set up as a local ropeway<br />

manufacturer in 1953. The license agreement between Doppelmayr and Nippon Cable has<br />

existed since 1977. The two companies have been linked by a close business relationship based<br />

on trust ever since. This collaboration has enabled Nippon Cable to consolidate its position as<br />

market leader in the Japanese ropeway industry. The construction of the world’s fi rst D-Line combination<br />

lift, the Sunrise Express in the Ishiuchi Maruyama ski resort, epitomizes that achievement.


International Projects<br />

23<br />

Two innovations in one<br />

8-CLD-B Sonntagskogel Lift 2 | Wagrain, Salzburg (AUT)<br />

Bergbahnen AG Wagrain<br />

652 m 202 m 3,200 PPH 5.0 m/s 2.84 min 38 8-seater chairs December 1, 2<strong>01</strong>8 D-Line<br />

The new Sonntagskogel lift 2 in Snow<br />

Space Salzburg is an 8-seater D-Line chairlift<br />

that features two innovations at the same time.<br />

When it came to planning and implementing<br />

the Sonntagskogel lift 2 in Snow Space<br />

Salzburg, the customer placed all their trust in<br />

Doppelmayr’s innovation capability. As a result,<br />

the new 8-seater chairlift is not only a D-Line<br />

installation but also incorporates two innovations:<br />

On the one hand the lift is the fi rst in the<br />

world to be fi tted with heated backrests, on the<br />

other the lockable restraining bars have a tilt<br />

function.<br />

The new backrest heating is the perfect complement<br />

to the proven seat heating system. It provides<br />

passengers with warmth in the sensitive<br />

lumbar region and takes ride comfort to a whole<br />

new level, especially on cold days. The seat heating<br />

system – a Doppelmayr development – has<br />

been adapted and, following a test phase,<br />

integrated into the backrests on the 38 chairs.<br />

Enhanced safety<br />

The second Doppelmayr innovation contributes<br />

not only to passenger comfort but also to<br />

safety on the chairs. The automatic restraining<br />

bar tilt function reminds the passengers to<br />

close the restraining bar and places it in an<br />

ergonomic position that makes it easier for<br />

younger passengers to reach and close the<br />

bar. The new system is completed by the locking<br />

system, which locks the restraining bar<br />

once it has been manually closed and ensures<br />

that it cannot be opened again during the trip.<br />

The new 8-seater chairlift is equipped with<br />

proven features such as bubbles, a low-maintenance<br />

direct drive and a loading conveyor<br />

with elevating platform that automatically<br />

adjusts to suit the height of the youngest passengers.<br />

This is a safety function that makes<br />

loading particularly easy and brings benefi ts for<br />

families with children and for ski school classes.<br />

Greater attractiveness thanks to shorter<br />

waiting times<br />

The new installation replaces a quad chairlift<br />

and significantly cuts waiting times, making<br />

this section of the ski area even more attractive<br />

for repeat uphill trips. The Sonntagskogel<br />

lift 2 also serves an important role as a return<br />

route in the ski area, which makes lift<br />

availability crucial. This installation is the first<br />

Doppelmayr project under the umbrella brand<br />

“Snow Space Salzburg” with the ski resorts<br />

Wagrain, Flachau and St. Johann. A specially<br />

styled chair design in the Snow Space look<br />

was chosen for the lift.<br />

“We can rely on Doppelmayr’s innovation<br />

capability when it comes to offering our guests<br />

an unforgettable winter sports experience.<br />

With the world’s first chairlift incorporating<br />

heated backrests, we have achieved a<br />

new level of comfort and are underlining<br />

our position as a premium<br />

ski resort with another<br />

technical highlight,” says<br />

Snow Space Salzburg CEO<br />

Wolfgang Hettegger, who<br />

is visibly delighted with the<br />

new Sonntagskogel lift 2.<br />

© Mike Vogl


24<br />

International Projects<br />

High capacity plus comfort<br />

6-CLD-B Gampen Lift | Ischgl, Tyrol (AUT)<br />

Silvrettaseilbahn AG<br />

2,416 m 924 m 2,800 PPH<br />

5.5 m/s 7.88 min 122 6-seater chairs December 2<strong>01</strong>8 D-Line<br />

The new Gampen lift in Ischgl climbs a vertical<br />

rise of almost one kilometer. The design<br />

of the 6-seater D-Line chairlift perfectly reflects<br />

the distinctive features of the ski resort.<br />

Silvrettaseilbahn AG is constantly investing in<br />

innovations and improvements that offer<br />

Ischgl’s skiers the best possible winter sports<br />

experience. The latest example is the new<br />

Gampen lift E4, which opened in December<br />

2<strong>01</strong>8. The 6-seater chairlift replaces a quad<br />

chairlift and extends from the 1,924 m Fimba<br />

to the Palinkopf at 2,848 m, which is the highest<br />

point in the ski area. At 924 meters, the<br />

Gampen lift climbs the greatest vertical rise of<br />

any 6-seater bubble chairlift worldwide.<br />

Doppelmayr has built a large lift installation<br />

with impressive dimensions, as borne out by<br />

figures such as 2,416 m length, 25 towers and<br />

122 chairs. The goal was to cut the trip time to<br />

this very popular section of the ski area and to<br />

increase capacity. The uphill ride to the<br />

Palinkopf takes just eight minutes with the<br />

new lift.<br />

a loading conveyor in the bottom station<br />

makes for easy boarding.<br />

Unique Ischgl design<br />

Doppelmayr has styled the lift entirely in the customer’s<br />

corporate color scheme – as already implemented<br />

on the Palinkopf D1 6-seater chairlift.<br />

Both the stations and the chairs feature the striking<br />

black and red Ischgl colors. The chair backs<br />

have been printed with different animals to be<br />

found in Ischgl’s mountains, making each chair<br />

unique. The variability of the D-Line enabled the<br />

distinctive features of the ski resort to be refl ected<br />

in the design. That’s what makes the Gampen<br />

lift unmistakable and a true eye-catcher – for a<br />

unique winter sports experience.<br />

The new D-Line chairlift Gampen E4 is another<br />

milestone in the history of the Silvretta Arena.<br />

Quality, innovation and design were once<br />

again the deciding factors.<br />

We’re already looking forward<br />

to our next D-Line lift from<br />

Doppelmayr.<br />

DI (FH) Markus Walser,<br />

Board Member,<br />

Silvrettaseilbahn AG<br />

The D-Line chairlift is not only exceptionally<br />

high-capacity but also meets top standards in<br />

comfort. Ergonomically shaped individual<br />

seats, bubbles and the integrated seat heating<br />

offer guests an outstanding ride experience.<br />

The lift also has a system that locks the<br />

restraining bar after manual closure – so that<br />

it can’t be opened during the trip. In addition,


International Projects<br />

25<br />

Barrier-free access to the Palinkopf<br />

The new Gampen lift offers passengers<br />

with impaired mobility simple and safe<br />

access as well as optimal comfort. The seat<br />

dividers on the D-Line chairs can be removed<br />

to allow monoskiers a barrier-free trip.<br />

Claudia Lösch is looking forward to a great<br />

day’s skiing in Ischgl. The abundant fresh<br />

snow and brilliant sunshine promise perfect<br />

outdoor fun on the ski trails. The monoskier<br />

and former disabled sportswoman starts off<br />

from the bottom station of the Silvretta lift in<br />

the center of Ischgl. In her wheelchair, she<br />

takes the elevator up to the platform. The<br />

Funitel from Doppelmayr then brings her<br />

straight to the ski area. On arrival at the top<br />

station, the double Olympic champion at<br />

Vancouver 2<strong>01</strong>0 swaps over to her sit-ski,<br />

which was specially developed for wheelchair<br />

users.<br />

In her active racing career, Lösch, who is<br />

originally from Lower Austria and now lives in<br />

Innsbruck, has got to know a host of ski<br />

resorts worldwide. Accessibility and lift installations<br />

are major issues in her choice of ski<br />

region. “Chairlifts and surface lifts are what I<br />

like best,” she says. Her sports equipment can<br />

easily be used on surface lifts by fixing a rope<br />

to the moniski’s seat or on chairlifts by adjusting<br />

the seat height on her monoski.<br />

Accessibility for all<br />

From the Palinkopf, Claudia Lösch cuts elegant<br />

curves as she skis down the long and<br />

spectacular run to the bottom station of the<br />

Gampen lift. The entrance to the lift is level and<br />

easily accessible. This enables Claudia to<br />

rapidly reach the loading area. Once there, a<br />

member of the ropeway crew briefly stops the<br />

lift. With a simple flick of the wrist, he removes<br />

the seat divider in the middle the D-Line chair,<br />

creating a level and wider seating area. “That<br />

means I have unobstructed access to the seat.<br />

Also, the low loading height and horizontal<br />

seat surface on the Doppelmayr chair are extremely<br />

practical,” emphasizes Claudia Lösch.<br />

Closing the restraining bar is entirely straightforward<br />

as the strap makes it particularly easy<br />

to reach, which is an advantage for all chairlift<br />

passengers. Austria’s 2<strong>01</strong>6 disability sportswoman<br />

of the year finds ample space between<br />

the footrests and enjoys the breathtaking views<br />

of Ischgl’s mountains during the uphill ride.<br />

Disembarking at the top station is equally unproblematic<br />

for Claudia: “A long and slightly<br />

downward sloping unloading area like here is<br />

helpful – that gives you enough time to get out<br />

of the seat and the slope helps with forward<br />

momentum.”<br />

When developing the Doppelmayr D-Line,<br />

safety and disabled-friendliness were major<br />

priorities along with capacity and comfort in<br />

order to ensure optimal accessibility and a<br />

comfortable uphill ride for all passengers –<br />

from skiers, snowboarders and adaptive skiers<br />

to seniors and children. Nonetheless, Claudia<br />

Lösch still sees potential for improvement: “It<br />

would be good if you could remove several seat<br />

dividers at once – that would be a great advantage<br />

at ski resorts which are hotspots for<br />

sit-skiers. Then several of us could use a chair<br />

at the same time.” This is a feature that can<br />

be readily accommodated at the customer’s<br />

request.<br />

The seat divider can be removed with a simple<br />

flick of the wrist.<br />

Monoskiers find ample space between the<br />

footrests.<br />

Breathtaking: Claudia Lösch enjoys the views<br />

of Ischgl’s mountains.


26<br />

News from Around the World<br />

First aerial tramway in Peru<br />

The Peruvian city of Calca is providing<br />

access to an important Inca archaeological<br />

site with the construction of the country’s fi rst<br />

aerial tramway from Doppelmayr/Garaventa.<br />

The tramway project is of particular significance<br />

for several reasons. For international<br />

visitors, the new installation provides access<br />

to Huchuy Qosqo, a historically important archaeological<br />

site of the Incas. Huchuy Qosqo<br />

is located at over 3,600 meters above sea level<br />

and is embedded in an attractive landscape<br />

with breathtaking views of the Valle Sagrado,<br />

the sacred valley of the Incas. Up to now, the<br />

ascent into this region was only possible on<br />

foot and took several hours. In future, the<br />

aerial tramway will be a convenient means<br />

of visiting the historic site for day-trippers.<br />

For Doppelmayr/Garaventa, this is the first<br />

ropeway in Peru.<br />

Driver for sustainable tourism<br />

The project engineering for the new tram<br />

has already been completed. Production at<br />

Garaventa and cabin construction at CWA are<br />

in full swing. The tramway stations are due to<br />

be assembled in fall 2<strong>01</strong>9. Rope installation<br />

is scheduled for early 2020, with start-up to<br />

follow in the summer. The official groundbreaking<br />

ceremony was attended by Calca’s<br />

mayor, Adriel K. Carrillos Cajigas, the Austrian<br />

ambassador in Peru, Dr. Gerhard Zettl, and<br />

Garaventa sales manager Thomas Hunziker<br />

along with Rafael Lemos and Alexander<br />

Baumgartner from Doppelmayr Peru. The<br />

project managers from Doppelmayr/Garaventa<br />

joined the Austrian ambassador in emphasizing<br />

the importance of ropeways both for<br />

Peru’s rural areas and for public transport in<br />

cities. They highlighted the fact that such installations<br />

are an ecological way to create new<br />

jobs and drive forward the development of sustainable<br />

tourism. The environmentally friendly<br />

means of transport is safe, virtually noiseless<br />

and congestion-free, and also serves as a<br />

flagship project for further installations in Peru.<br />

DID YOU KNOW THAT ...<br />

... construction of the aerial tramway in<br />

Calca/Peru adds another country to the list<br />

of nations – now totaling 96 – where<br />

Doppelmayr/Garaventa installations are<br />

in operation?<br />

Next-generation lift to the<br />

Planai in Schladming<br />

Planai-Hochwurzen-Bahnen invests in comfort<br />

for guests with a new D-Line gondola lift.<br />

After a proud 33-year service record, the Planai<br />

lift is to be replaced by a new gondola lift.<br />

Since the 2<strong>01</strong>3 Ski World Cup, more and more<br />

guests have been visiting the Styrian mountain<br />

and leisure region. In order to offer the<br />

required capacity and bring a new level of<br />

comfort to Schladming, the operating company,<br />

Planai-Hochwurzen-Bahnen, is implementing<br />

the biggest innovation in its history. From<br />

December 2<strong>01</strong>9, a high-capacity 10-passenger<br />

gondola lift from Doppelmayr offering firstclass<br />

travel and modern design will await<br />

Schladming’s guests. Optimal comfort will be<br />

provided fi rst and foremost by the new OMEGA V<br />

cabins from CWA featuring barrier-free loading<br />

and unloading, individual seats in a luxurious<br />

wood and leather construction plus panorama<br />

glazing to maximize the view. The new D-Line<br />

gondola lift will operate in the summer as well as<br />

in the winter, providing guests with an enjoyable<br />

uphill and downhill ride experience.<br />

© Kreiner Architektur


News from Around the World<br />

27<br />

Construction start for ropeway<br />

link in Berner Oberland<br />

© Jungfraubahn AG<br />

© Jungfraubahn AG<br />

In Switzerland, Doppelmayr/Garaventa is to<br />

build a 3S lift up to the Eiger Glacier and a<br />

gondola lift up to the Männlichen that will both<br />

start from a shared terminal in Grindelwald.<br />

The operating companies Gondelbahn Grindelwald-Männlichen<br />

(GGM) and Jungfraubahnen<br />

are collaborating on a joint project to build a ropeway<br />

link that will access both the Eiger Glacier<br />

and the Männlichen region from 2<strong>01</strong>9/2020.<br />

The starting point will be an ultramodern<br />

terminal in Grindelwald Grund. With the new<br />

railroad station Terminal Grund (Rothenegg) belonging<br />

to Berner Oberland-Bahn, the two lifts will<br />

also link up with the public transport network. In<br />

future, this will cut travel time to the Jungfraujoch<br />

and into the ski area by a total of 47 minutes.<br />

Construction of the Eiger Express – the sixkilometer-long<br />

3S lift from Grindelwald Grund<br />

to the Eiger Glacier – is also already underway.<br />

Towers one and three have been assembled<br />

and work on the top and bottom stations for<br />

the 3S lift will start in midsummer 2<strong>01</strong>9. The<br />

opening is planned for December 2020.<br />

Project with many benefits<br />

The ropeway link is a once-in-a-generation<br />

project and will ensure a successful future<br />

for the Jungfrau region as a year-round destination.<br />

The long journey to get there will become<br />

a thing of the past with the ropeway link.<br />

The new terminal with shopping facilities, ski<br />

storage and parking garage will also create<br />

around 50 new jobs.<br />

A fi rst glimpse of the<br />

ropeway link project can<br />

be found here:<br />

© Jungfraubahn AG<br />

High-speed construction timetable<br />

The construction start for the new Grindelwald-Männlichen<br />

gondola lift (GGM) takes<br />

priority as the concession for the old lift is due<br />

to expire. The current installation will make its<br />

last trip at the end of March 2<strong>01</strong>9 and will be<br />

demolished in April. The top station of the new<br />

lift has already been completed and the work<br />

being carried out by Doppelmayr/Garaventa at<br />

the mid station is in full swing. Parts for the<br />

new towers will be flown in and the bottom<br />

station built between the end of May and<br />

mid-July 2<strong>01</strong>9. The ropeway is scheduled to<br />

go into operation for the start of the winter<br />

sports season in December 2<strong>01</strong>9.


28<br />

Doppelmayr/Garaventa Group<br />

Director duo with a great<br />

passion for the job<br />

Gerhard Gassner became the new joint managing director of Doppelmayr Seilbahnen GmbH<br />

as of January 2<strong>01</strong>9. Alongside Thomas Pichler, he forms the two-man team at the headquarter<br />

in Wolfurt. <strong>WIR</strong> spoke with the two of them about their roles, experiences and goals.<br />

Gerhard Gassner is the managing director<br />

of Doppelmayr Seilbahnen GmbH responsible<br />

for the areas of logistics, production,<br />

administration and finance.<br />

<strong>WIR</strong>. As the former managing director of<br />

your own family business, Gassner Stahlbau<br />

GmbH, you already have experience of the<br />

ropeway industry. What changes has the<br />

move to the parent company brought for you?<br />

Gerhard Gassner: During my 14-year career<br />

as managing director at Gassner Stahlbau GmbH,<br />

I already worked in the areas which are now<br />

part of my duties. The move to the parent company<br />

has significantly increased the dimensions<br />

involved. Whereas my previous focus<br />

was on the products made by Gassner – i.e.<br />

chairs, towers and cabin hangers – I’m now<br />

dealing with the entire ropeway installation.<br />

Another huge change is the international aspect,<br />

with production plants in other countries, which<br />

also involves more travel. Something else that’s<br />

new for me: The size of the company means I can<br />

no longer be in touch with every employee.<br />

<strong>WIR</strong>. Digitalization is also making inroads<br />

into the ropeway sector. What can we expect to<br />

see from Doppelmayr/Garaventa in this area in the<br />

future? What has already been implemented?<br />

Gerhard Gassner: At Doppelmayr/<br />

Garaventa, the digitalization drive goes under<br />

the name of “SMART Ropeway”. SMART Ropeway<br />

encompasses all the topics associated<br />

with digital data, expands the product and service<br />

portfolio and thus creates value added for<br />

our customers. We are developing offers and<br />

functions that will make day-to-day operations<br />

easier for the ropeway operating company.<br />

That can mean operational support for the<br />

ropeway or assistance with repairs and maintenance,<br />

and plenty more besides ... but I<br />

don’t want to reveal all just yet.


Doppelmayr/Garaventa Group<br />

29<br />

<strong>WIR</strong>. Employees are one of the most<br />

important resources for any company. What<br />

do you consider to be important in the area of<br />

leadership?<br />

Gerhard Gassner: Yes, that’s right. Committed<br />

and motivated employees are the most<br />

valuable asset that a company can possess.<br />

Because they are the ones who achieve<br />

excellence and go the extra mile for customers.<br />

When it comes to leadership, I value interpersonal<br />

relationships based on openness,<br />

respect and appreciation. It’s important to create<br />

an environment in which employees can<br />

work autonomously, experience job satisfaction<br />

and identify with the enterprise. I see my<br />

role as that of supporting my employees and<br />

motivating them to think in terms of the big picture,<br />

also in relation to efficiency. Customer<br />

focus is also extremely important.<br />

Thomas Pichler has been managing director<br />

of Doppelmayr Seilbahnen GmbH since 2<strong>01</strong>5.<br />

He is responsible for sales, marketing and<br />

technology.<br />

<strong>WIR</strong>. With the launch of the D-Line, you were<br />

instrumental in shaping a crucial phase for the<br />

company. What did you learn from this process?<br />

Thomas Pichler: The launch of a new<br />

product is a very exciting process. In the case<br />

of the D-Line, it was actually an entire product<br />

line where we reengineered each individual<br />

component. The feedback we’ve received confirms<br />

the ideas that went into the D-Line. We<br />

took the three focus groups customers, passengers<br />

and ropeway personnel as the benchmark<br />

and thought about how we could optimize<br />

their ropeway experience. Passengers<br />

now enjoy greater comfort, and maintenance<br />

and operation of the installations is much<br />

easier for ropeway personnel. Also, new possibilities<br />

have been opened up for our<br />

customers in terms of design. What we have<br />

learned is: It pays to take feedback seriously<br />

and to rethink ideas from scratch during the<br />

development process.<br />

<strong>WIR</strong>. What, in your view, defines a<br />

Doppelmayr/Garaventa ropeway installation?<br />

Thomas Pichler: Every Doppelmayr/<br />

Garaventa ropeway is a reflection of our<br />

corporate DNA. For me, that means reliability,<br />

versatility, efficiency and quality. For passengers,<br />

comfort and safety are writ large with our<br />

products – all over the world and in every<br />

application. Each customer is unique and,<br />

equally, every ropeway we build to address the<br />

customer’s needs is unique. That means there<br />

is something special about every project.<br />

<strong>WIR</strong>. We’re constantly seeing exceptional<br />

ropeways with lists of superlatives or new<br />

technical features in the press. How does<br />

innovation happen at Doppelmayr/Garaventa?<br />

Thomas Pichler: Our customers are certainly<br />

one of the major drivers of innovation.<br />

In our case, new developments often arise from<br />

an exciting idea put forward by a customer.<br />

Challenges like these give us the inspiration<br />

to come up with new solutions, develop<br />

our products and optimize the technology.<br />

One of the keys to innovation is therefore<br />

close collaboration with our customers and<br />

listening closely to what the market wants on<br />

the one hand, and highly motivated and qualified<br />

employees who can think outside the box<br />

on the other.<br />

<strong>WIR</strong>. Thank you for talking to us!


From left to right Dr. Günter Tik, Dr. Fredmund Malik and Dr. Ottokar Strobich<br />

The three musketeers take their leave<br />

Courage, loyalty, reliability, friendship and<br />

charm are the virtues of the musketeers. The<br />

departure of the long-serving members of the<br />

Doppelmayr Group’s supervisory board, Dr.<br />

Fredmund Malik, Dr. Günter Tik and Dr. Ottokar<br />

Strobich, marks the end of an era for three<br />

personalities of this ilk at the home of the<br />

leading ropeway expert. They made a huge<br />

contribution to safeguarding the future of the<br />

company. And they were always the driving<br />

force, providing the courage for technical<br />

and organizational innovation and acting as<br />

a bulwark for operational management in<br />

turbulent times.<br />

Dr. Fredmund Malik<br />

Back in the 1970s, Fredmund Malik was managing<br />

director of Bergbahnen Diedamskopf<br />

Au-Schoppernau (AUT). During this period, he<br />

focused his efforts on the modernization and<br />

expansion of the ski area, which gave him a<br />

deep insight into the ropeway business and<br />

its markets at an early stage. From 1996 onward,<br />

he was chairman of the AMD foundation<br />

board, chairman of the supervisory board of<br />

Doppelmayr Seilbahnen GmbH and subsequently<br />

chairman of the supervisory board of<br />

Doppelmayr Holding AG as well as chairman<br />

of the board of directors of Ropetrans AG.<br />

With his innovative management methods,<br />

Fredmund Malik was instrumental in driving<br />

forward the development of corporate strategy.<br />

The success of the company and securing its<br />

market position were always his overriding<br />

goals. It was in no small part due to his contribution<br />

that Doppelmayr/Garaventa was able to<br />

expand its technology and market leadership<br />

and open up new market segments.<br />

Dr. Ottokar Strobich<br />

When Doppelmayr was considering the fiscal<br />

optimization of its corporate structure, Artur<br />

Doppelmayr appointed Ottokar Strobich as an<br />

adviser. The public accountant was considered<br />

to be an expert in tax law in Austria, where he<br />

earned himself the reputation as being a financial<br />

law wizard. He was always called upon to give<br />

advice when fundamental decisions regarding<br />

corporate policy had to be made. The clear<br />

structure achieved with his help brought the<br />

company group not only financial but also legal<br />

and organizational benefits. As a result, the various<br />

supervisory board committees gained an<br />

in-depth understanding of market conditions.<br />

Ottokar Strobich was appointed as successor<br />

to Fredmund Malik on the supervisory board of<br />

Doppelmayr Holding AG in 2006 and held the<br />

post of chairman until stepping down in 2<strong>01</strong>8.<br />

Dr. Günter Tik<br />

Günter Tik contributed valuable know-how to<br />

the Group. He was appointed to the supervisory<br />

board of Doppelmayr Holding AG in 1994 on<br />

the recommendation of Ottokar Strobich.<br />

Doppelmayr/Garaventa also benefited greatly<br />

from his management experience in large<br />

industrial corporations and his knowledge of<br />

modern accounting and IT-assisted controlling.<br />

He achieved a change in prioritization at the<br />

level of top management and drove forward<br />

policies aimed at securing the future by means<br />

of adequate self-financing. This led to successful<br />

innovations as well as rationalization of<br />

the production chain and a wide-ranging<br />

standardization of products. As a consequence,<br />

there was a dramatic increase in productivity,<br />

which was partly attributable to the introduction<br />

of the Doppelmayr modular design principle.<br />

Doppelmayr/Garaventa wishes to thank<br />

Dr. Fredmund Malik, Dr. Ottokar Strobich and<br />

Dr. Günter Tik for their untiring commitment<br />

to maintaining and securing the future of the<br />

Group. They stand as an example and a<br />

benchmark for integrity, loyalty and professionalism.<br />

These values, which they brought to<br />

life, will continue to accompany the company<br />

and its employees in the future.


Customer Support<br />

31<br />

Ordering spare parts<br />

made easy with the<br />

Ropeway Assistant<br />

Doppelmayr has developed a new service tool to make<br />

the process of ordering spare parts faster and simpler.<br />

Ropeway Assistant<br />

– Electronic spare parts catalog<br />

– Online ordering through<br />

the Doppelmayr website<br />

– Mobile application<br />

– Password-protected login<br />

– For D-Line and 3S installations<br />

Doppelmayr’s Ropeway Assistant gives<br />

customers a convenient, time-saving<br />

and individual means of ordering spare<br />

parts for D-Line and 3S ropeway installations.<br />

The new tool is akin to an online shop. Access<br />

is via the customer support section on the<br />

Doppelmayr website. The emphasis was<br />

placed on simple access and fast page loading<br />

when developing the electronic spare parts<br />

catalog. That’s why online orders can also be<br />

placed from the top station using a mobile<br />

device, such as a cell phone or tablet.<br />

Easy to use<br />

This is how it works: After logging into the<br />

service section of the Doppelmayr website<br />

using a password, the customer is shown all<br />

his or her D-Line and 3S installations under the<br />

menu item “Ropeway Assistant”. The next step<br />

is to select the lift for which tools or spare parts<br />

are required. The Ropeway Assistant automatically<br />

identifi es which parts belong to the respective<br />

installation. Navigation to the required<br />

part is drastically shortened as the article<br />

selection is already subdivided into equipment<br />

groups such as drive station, line or carrier. The<br />

designation, ID number and a drawing are<br />

stored for each component. The user can now<br />

select the required spare part and place it in<br />

the shopping cart – as a helpful piece of additional<br />

information, the system shows the number<br />

of components installed, which enables the<br />

user to check whether the quantity ordered is<br />

correct at the same time. Once the required<br />

items have been confi rmed, the order and the<br />

stored information selected such as delivery<br />

and billing address go straight to the relevant<br />

subsidiary or to Wolfurt, where they are processed.<br />

The rest of the ordering process<br />

remains unchanged, and the order history can<br />

be traced at any time.<br />

Ropeway Assistant available globally<br />

The Ropeway Assistant gives customers a faster<br />

way to fi nd out the exact spare part needed –<br />

a huge reduction in the work involved for both<br />

the customer and the team who handle order<br />

inquiries at Doppelmayr. The Ropeway Assistant<br />

is being rolled out internationally and new<br />

installations are added on a continuous basis.<br />

Local organizations are currently presenting<br />

the tool to customers. In addition, there is one<br />

person to contact for each country, who is<br />

available to answer any questions.<br />

With the Ropeway Assistant, Doppelmayr is<br />

offering a new digital service that makes work<br />

considerably easier for customers – in line with<br />

the concept of the SMART Ropeway.<br />

Further information<br />

can be found online:


32 In Brief<br />

Managing director Anton Schwendinger<br />

dies after severe illness<br />

Doppelmayr/Garaventa mourns a prominent<br />

and respected figure.<br />

Anton (“Tone”) Schwendinger, board member<br />

of Doppelmayr Seilbahnen GmbH, passed away<br />

on December 28, 2<strong>01</strong>8 following a severe<br />

illness. For 30 years, he was instrumental in<br />

shaping the company and contributed to its<br />

positive development. As managing director,<br />

he was responsible for the areas of controlling,<br />

finance, quality management, administration,<br />

HR, logistics and production.<br />

Anton Schwendinger was born in Dornbirn on<br />

April 6, 1963. After completing his obligatory<br />

schooling, he went on to do a dual apprenticeship<br />

as metalworker and technical draftsman.<br />

This was followed by training to become<br />

a master craftsman for mechanical engineering<br />

and operating technology. In 1988,<br />

he joined Doppelmayr in Wolfurt as project<br />

manager for the introduction of the ERP system<br />

known as PUISS-O. With hard work, commitment<br />

and extensive further training, he was<br />

able to fulfill his career potential and subsequently<br />

held several managerial posts. As<br />

production manager, he played a pivotal role<br />

in consolidating the company’s position as the<br />

world market leader in ropeway construction.<br />

He was a strong advocate for retaining and<br />

expanding Wolfurt as the company’s production<br />

and development site. On July 1, 2<strong>01</strong>2,<br />

he was appointed to the post of managing<br />

director and exercised this role with great<br />

commitment and enthusiasm up until his<br />

death.<br />

Anton Schwendinger will always be remembered<br />

by colleagues, customers and partners<br />

not only for his outstanding technical expertise<br />

but also and in particular for his dedication, his<br />

positive attitude and ability to motivate, and<br />

the way in which he responded to employee<br />

needs. Tone, you are sadly missed.<br />

German Minister-President Kretschmann<br />

visits Wolfurt<br />

Winfried Kretschmann, minister-president<br />

of Baden-Württemberg, visited Vorarlberg<br />

in November 2<strong>01</strong>8. Vorarlberg and Baden-<br />

Württemberg have been working together<br />

closely on energy, environmental and climate<br />

policy for many years and regularly<br />

exchange views on these topics. One of the<br />

items on the agenda was a trip to Doppelmayr<br />

to take a look at apprentice training at<br />

a Vorarlberg company and to share ideas<br />

on the recruitment of skilled workers and<br />

vocational training. Kretschmann underlined<br />

the importance of the dual system of vocational<br />

education and training for the economy in<br />

both countries and the promising future prospects<br />

for young people that are associated<br />

with it.<br />

Interest in urban ropeway solutions<br />

Winfried Kretschmann and his delegation,<br />

which included Minister of Transport<br />

Winfried Hermann, were also keen to find<br />

out more about the possibilities of<br />

innovative ropeway systems in the urban<br />

environment. Doppelmayr’s managing director<br />

Thomas Pichler presented a series of<br />

successful projects that illustrate just<br />

how efficient, environmentally friendly and<br />

space-saving ropeway installations in cities<br />

can be.


In Brief<br />

33<br />

Sharing ideas<br />

across borders<br />

Doppelmayr customers visit Doppelmayr customers:<br />

Employees from the Slovenian ski resort<br />

Kranjska Gora came to Austria as part of a<br />

company visit in September 2<strong>01</strong>8 – or to be<br />

more precise, to Saalbach in Salzburg. There,<br />

they went to see the Schönleiten installation,<br />

a 10-passenger D-Line gondola lift, in conjunction<br />

with a ropeway project of their own they<br />

have in the pipeline. The guided tour provided<br />

an insight into the overall concept of the ropeway<br />

and included a look at the station and drive<br />

technology along with the workshop. During the<br />

tour and the restaurant visit that followed, the<br />

main focus was on the new ropeway technology<br />

and the opportunity to share experiences.<br />

Aerial ropeway on her<br />

Majesty’s secret service<br />

© Bergbahnen Sölden/Kristopher Grunert<br />

A unique installation centering on the most<br />

famous secret agent in cinema history has<br />

been created in Sölden under the theme title<br />

“007 Elements”. The choice of location is no<br />

accident as Sölden provided the setting for the<br />

James Bond film “Spectre”. Visitors travel in<br />

style with a 3S lift to the experiential world inside<br />

the Gaislachkogl mountain at an elevation<br />

of 3,000 meters – riding in one of the two<br />

cabins that have been specially fitted out for<br />

the exhibition experience. Input Projektentwicklungs<br />

GmbH was involved in implementing<br />

this project.<br />

The classic John Barry film music from four<br />

powerful loudspeakers sets the mood during<br />

the trip. True to style, the soundtrack begins as<br />

the ropeway accelerates. Input developed a<br />

custom color especially for the cabins:<br />

platinum gold. This was applied using a<br />

custom-manufactured, top-quality film and<br />

gives the lift an elegant Bond flair. The cabin<br />

concept was developed, designed and recorded<br />

in collaboration with Neal Callow, art<br />

director for the last four Bond films.<br />

The exhibition itself takes visitors on a journey<br />

through the world of 007 – in the form of ten<br />

differently themed spaces. The film universe of<br />

the secret agent is interactively brought to life,<br />

from the legendary title sequences, to the<br />

villain’s hideaway and the spectacular action<br />

scenes.


34 In Brief<br />

Federal Minister Karin Kneissl<br />

visits Doppelmayr<br />

Dr. Karin Kneissl, Austria’s Federal<br />

Minister for Europe, Integration and Foreign<br />

Affairs, visited Doppelmayr at the<br />

beginning of the year. She was welcomed<br />

to Wolfurt by Hanno Ulmer along with other<br />

Doppelmayr representatives. Kneissl<br />

gained an insight into the world market<br />

leader for ropeway engineering and<br />

emphasized the importance of Austrian<br />

businesses during her visit: “Companies<br />

like Doppelmayr are Austria’s economic<br />

calling card.”<br />

The Ministry of Foreign Affairs promotes<br />

Austrian export business worldwide,<br />

focusing on cooperations, networking and<br />

support as its prime goals.<br />

From left to right: Markus Wallner, Vorarlberg’s provincial governor; Gerhard Gassner,<br />

managing director (Doppelmayr); Minister Karin Kneissl; Hanno Ulmer, executive director,<br />

and Alexander Klimmer, executive sales director (both Doppelmayr)<br />

Gunther Lugauer is new managing director<br />

of Gassner Stahlbau<br />

The 44-year-old Tyrolean Gunther Lugauer<br />

was appointed as the new managing director<br />

of Gassner Stahlbau GmbH in September<br />

2<strong>01</strong>8. He took over the reins from Gerhard<br />

Gassner, who became managing director of<br />

Doppelmayr Seilbahnen GmbH as of January<br />

2<strong>01</strong>9. Gassner Stahlbau has been a<br />

member of the Doppelmayr/Garaventa Group<br />

since 1998 and specializes in the production<br />

of ropeway chairs, towers and cabin<br />

hangers.<br />

Gunther Lugauer brings a successful career<br />

track record as well as technical know-how to<br />

the post. After attending vocational college,<br />

Lugauer went on to study engineering management<br />

and mechanical engineering at the Technical<br />

University of Graz. Following graduation,<br />

his fi rst rung on the career ladder took him to<br />

the development of automatic assembly<br />

machines for the semiconductor industry. He<br />

then moved into production planning for plant<br />

and machinery at thyssenkrupp Presta.<br />

As production planner – later taking up a management<br />

position – Lugauer’s responsibilities<br />

included setting up plants in China and<br />

Germany as well as acting as project manager<br />

for customer projects. The father of two is<br />

looking forward to tackling new challenges at<br />

Gassner Stahlbau. He attaches great importance<br />

to interactions with employees based<br />

on appreciation and respect, and sees employee<br />

satisfaction and motivation as the basis<br />

for future success.


In Brief<br />

35<br />

Symbol of Austria<br />

Garaventa sponsors young talent<br />

Since the 2<strong>01</strong>8/19 ski season, Garaventa “Marco Odermatt is committed, grounded<br />

has been supporting ski racer Marco Odermatt<br />

as his premium sponsor for the next dedicated and very passionate about what<br />

and focused. Our employees are also highly<br />

four years. The 21-year-old from Nidwalden they do. That makes it a perfect fit.” For the<br />

is one of the greatest young talents in Swiss exceptional athlete, Garaventa also represents<br />

the ideal partner and a huge stroke<br />

skiing. At the 2<strong>01</strong>8 Junior World Ski Championships<br />

in Davos, Odermatt came away of luck: “So many of your lifts have carried<br />

with five gold medals. Garaventa CEO Arno me up the mountain and enabled me to<br />

Inauen is delighted about the partnership: practice my sport.”<br />

A Doppelmayr gondola cabin is representing<br />

Austria for six months at the Joint<br />

Research Center (JRC) of the European<br />

Commission in Ispra (IT) to mark the country’s<br />

presidency of the EU Council. The cabin<br />

is adorned with the Austrian and European<br />

flags and for all 2,000 employees at the JRC<br />

provides a clearly visible symbol of the country’s<br />

tourism, successful businesses and innovations.<br />

While the ropeway has made the<br />

mountains more accessible for people, it is<br />

currently conquering more and more cities<br />

worldwide, providing an environmentally<br />

friendly solution to traffi c congestion problems<br />

and an attractive improvement in mobility. JRC<br />

staff can access information about the cabin<br />

on their own website.<br />

Innovation award for the Stoos funicular<br />

Legend<br />

Inclined length<br />

Vertical rise<br />

Number of towers<br />

Capacity<br />

Speed<br />

Trip time<br />

Carriers<br />

Opened<br />

D-Line<br />

Max. inclination<br />

Garaventa has won the 2<strong>01</strong>8 innovation<br />

award presented by the Chamber of Industry<br />

and Commerce for Central Switzerland<br />

(IHZ) for developing the design of the passenger<br />

compartments used on the new<br />

Stoos funicular, the world’s steepest installation<br />

of this kind. The jury was particularly<br />

impressed with the various innovations<br />

required to climb the amazing track grade<br />

of up to 110 percent, or 47.7 degrees. An<br />

exceptional feature of the Stoos funicular is<br />

its sun-yellow cars, which feature level<br />

compensation to ensure maximum passenger<br />

comfort no matter how steep the<br />

slope. The innovation award is presented<br />

annually.<br />

Imprint<br />

Proprietor, editor and publisher: Doppelmayr Seilbahnen<br />

GmbH, Postfach 20, Konrad-Doppelmayr-Straße 1, 6922 Wolfurt,<br />

Austria, dm@doppelmayr.com, doppelmayr.com; text<br />

and editing: Doppelmayr Seilbahnen GmbH in collaboration<br />

with ikp Vorarlberg GmbH, www.ikp.at; graphics and layout:<br />

Doppelmayr Seilbahnen GmbH in collaboration with<br />

KONZETT BR<strong>EN</strong>NDÖRFER, www.agenturkb.com; photos:<br />

Doppelmayr; printing: Thurnher, Rankweil; editorial policy<br />

pursuant to §25 Media Act: up-to-date information for<br />

customers, partners and employees of the Doppelmayr/<br />

Garaventa Group; publication frequency: the magazine is<br />

published three times a year and distributed free of charge to<br />

customers and partners of the Doppelmayr Group. Reprinting<br />

only permitted with statement of source and explicit written<br />

authority; status: April 2<strong>01</strong>9; errors and omissions excepted;<br />

General Terms and Conditions apply.<br />

doppelmayr.com


Thank you!<br />

Visions. They empower us to continually rise to new heights. Ideas that we cherish. They enable us to strive for excellence.<br />

It was your visions and ideas that we implemented in 2<strong>01</strong>8. Worldwide. Your trust is also our driving force for the future.<br />

And that’s why we want to say thank you.<br />

doppelmayr.com<br />

<strong>EN</strong>

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