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ARCONDIS UPDATE No. 02|2019: The smarter solution

ARCONDIS Kundennewsletter für die Themenbereiche Business Applications und Compliance in Life Sciences Unternehmen

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19<br />

stellt und verifiziert. So konnten die Einhaltung<br />

eines straffen Projektplans gewährleistet<br />

werden und die Releases termingerecht<br />

stattfinden.<br />

Das Unternehmen hatte kurz vor Beginn des<br />

Digital­Twin­Programms einen global harmonisierten<br />

Validierungsansatz eingeführt,<br />

diesen aber noch nicht in der Praxis erproben<br />

können. <strong>ARCONDIS</strong> unterstützte daher<br />

parallel zur Softwarevalidierung auch die<br />

Feinjustierung des Validierungsansatzes und<br />

sorgte insbesondere dafür, dass der Prozess<br />

sowohl Anforderungen der Regulierungsbehörden<br />

der USA als auch Europas abdeckt.<br />

Dadurch erspart sich das Unternehmen<br />

erhebliche Kosten, da die zentrale Validierung<br />

nur einmal statt mehrfach, also pro Standort,<br />

durchgeführt werden muss.<br />

Blick in die Zukunft<br />

Dank der agilen Entwicklung ist der Digital<br />

Twin bereits heute Realität: Wesentliche Teile<br />

des Systems sind implementiert, validiert<br />

und an sechs Standorten in den USA, Europa<br />

und Asien im Einsatz. Das erlaubt Forschung<br />

und Produktion den Austausch von Dokumenten<br />

in Echtzeit und vereinfacht die<br />

internationale Zusammenarbeit enorm.<br />

Im Frühjahr 2019 erfolgte der fünfte Release<br />

und binnen zwei Jahren ist das System<br />

vollständig mit allen Funktionen angereichert<br />

und an über vierzig Produktionsstandorten<br />

weltweit produktiv. Christian Thome<br />

English<br />

E_Digital twins are virtual representations<br />

of physical products, systems and<br />

processes. <strong>The</strong> physical counterpart can<br />

already exist or still be in development.<br />

Many life sciences companies are taking<br />

advantage of this NASA technology to<br />

reap its benefits.<br />

Product development teams are frequently<br />

scattered across multiple continents, while<br />

the production itself takes place in a wide<br />

range of locations. What are the consequences<br />

of this? Many employees require<br />

simultaneous access to up-to-date product<br />

data for specific use cases in order to process<br />

and use their digital tools effectively.<br />

<strong>The</strong> digital twin is an ideal aid for compliance<br />

with regulatory requirements such as DHF<br />

(Digital History File), DMR (Device Master<br />

Record) or BOM (Bill of Materials).<br />

<strong>The</strong> digital twin as a single<br />

point of truth<br />

A globally leading provider of products and<br />

services for patients with chronic organ failure<br />

wanted to take advantage of the digital<br />

twin system. A suitable system <strong>solution</strong><br />

was chosen as a single point of truth for the<br />

development, production, change management<br />

and maintenance of all products. It<br />

represents the product structure (through<br />

modules and individual components)<br />

electronically as a digital twin. <strong>The</strong> interface<br />

makes it possible to expand each product<br />

like a tree structure and gain a detailed<br />

insight down to the individual component<br />

and software <strong>solution</strong> used. Corresponding<br />

product documentation was attached to<br />

every level of detail.<br />

<strong>The</strong> introduction of this system made it<br />

necessary to validate all system components<br />

along standard operational procedures, customer<br />

standards and in compliance with all<br />

relevant regulatory requirements.<br />

Harmonization of vastly<br />

different QMS and processes<br />

<strong>ARCONDIS</strong> supported the roll-out of the<br />

product life cycle management system from<br />

the development onwards. It advised both<br />

the manufacturer of medical devices and<br />

the software implementation partner on the<br />

specification of all requirements. <strong>The</strong> early<br />

integration of compliance and validation<br />

aspects is an important factor in the fast,<br />

smooth implementation of a system developed<br />

with agile methods. Ideally, this should<br />

also involve consultants who can take said<br />

aspects into consideration and apply them in<br />

an agile environment.<br />

What sounds like a simple task can be highly<br />

challenging in our global reality. <strong>No</strong>t only<br />

did the decades-old product management<br />

structure still include many paper-based<br />

processes without uniform filing systems,<br />

which made global collaboration a lot more<br />

difficult, there was also no globally harmonized<br />

quality management system available<br />

that could be used for the validation. <strong>The</strong> lack<br />

of such a QMS is a common side-effect of<br />

the rapid growth and extensive mergers and<br />

acquisitions happening throughout the industry<br />

today. This made it necessary to harmonize<br />

the standards and processes of all<br />

global sites before developing and applying<br />

a harmonized validation approach – despite<br />

different QMS.<br />

In order to meet the requirements of the<br />

GxP-regulated industry and, in particular, ISO<br />

standard 13485 for the design and production<br />

of medical devices, the company turned<br />

to <strong>ARCONDIS</strong>, its experienced partner and<br />

expert in quality control and validation.<br />

Pragmatic: parallel,<br />

not sequential<br />

Instead of a classic, sequential validation<br />

approach, <strong>ARCONDIS</strong> chose a more suitable<br />

way: relevant validation documents such as<br />

user requirements specifications (URS), design<br />

specifications (DS) and others were created<br />

and verified in parallel in advance. This<br />

ensured adherence to an ambitious schedule<br />

and the timely release of the system.<br />

Shortly before embarking on the digital twin<br />

program, the company had launched a globally<br />

harmonized validation method which it<br />

had not yet tested in practice. While carrying<br />

out the software validation, <strong>ARCONDIS</strong><br />

simultaneously supported the fine-tuning of<br />

that validation method. It ensured that the<br />

process met the regulatory requirements<br />

both of the US and Europe. This saves the<br />

company considerable costs: the central validation<br />

only needs to take place once rather<br />

than multiple times, i.e. once per site.<br />

A view to the future<br />

Thanks to agile development, the digital twin<br />

has become reality: significant chunks of the<br />

system have been implemented and validated.<br />

<strong>The</strong>y are already in use at six sites in the<br />

US, Europe and Asia. Research and production<br />

departments can exchange documents<br />

in real time, which simplifies their international<br />

collaboration enormously.<br />

In spring 2019, the fifth release took place.<br />

Over the course of just two years, the system<br />

will have acquired all available functions.<br />

It will be working productively at more than<br />

40 production sites worldwide. Christian<br />

Thome

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