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The 10 Best Automotive Franchises to open 2019

"Insights Success has shortlisted, “The 10 Best Automotive Franchise to Open in 2019”, who are redefining the automotive industry with their innovative solutions"

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www.insightssuccess.com<br />

April <strong>2019</strong><br />

VOL - 04<br />

ISSUE - 03<br />

<strong>The</strong><strong>10</strong> <strong>Best</strong> <strong>to</strong> Open, <strong>2019</strong><br />

A u t o m o t i v e<br />

F R A N C H I S E S<br />

E-mobility & SmartGrid<br />

E-Mobility: Pioneering<br />

Transportation with Smart Grid<br />

Edi<strong>to</strong>r’s Desk<br />

Au<strong>to</strong>mobile Brand Slogans:<br />

A Line Says It All!


E<br />

Driving <strong>to</strong>wards fully Au<strong>to</strong>mated<br />

Future<br />

t was 1908, when Henry Ford successfully started the production of the first Model T. Since then, there was no<br />

Ilooking back for the company, it sold around 15 million Model T cars. Soon the production run of the Model T<br />

became one of the longest in the his<strong>to</strong>ry until VW Beetle surpassed it in 1972.<br />

Since 1908, the au<strong>to</strong>motive technology has evolved by multiple folds. Nowadays we can buy cars that can be driven<br />

around without any human input, fuel efficient, powered by alternative energy etc.<br />

Tesla is a very well-known badge when it comes <strong>to</strong> the fuel efficient and self-drive cars. With the release of few electric<br />

and hybrid vehicles that can be driven around more than hundreds of miles in a single charge Tesla kick-started the<br />

green revolution in the sec<strong>to</strong>r. However, due <strong>to</strong> the high production costs, Teslas were dream for many people around<br />

the world. Thanks <strong>to</strong> a bunch of other manufacturers like Kia, Toyota, Hyundai, Nissan and others, electric vehicles are<br />

becoming more and more affordable with each passing days. As per various researches, by 2030 United States will see<br />

20%-25% electric vehicles in its freeways.<br />

On the other hand, au<strong>to</strong>nomous driving technology has become a rage nowadays. However, while organizations like<br />

Google and others are testing this technology on <strong>open</strong> roads, still we are quite a few miles away from widely adopting<br />

fully self-driven cars. Organizations like Volvo are equipping their cars with semi-au<strong>to</strong>nomous technology, which<br />

includes blind spot warning, break assist, lane keep assist etc.


“<br />

Why <strong>to</strong> own your temporary requirements,<br />

when they are available on lease?<br />

“<br />

Kaustav Roy<br />

Like any other industry, AI and Machine Learning are playing a big role in the au<strong>to</strong>motive industry. Slowly<br />

manufacturers are integrating AI and ML in order <strong>to</strong> au<strong>to</strong>mate the process of setting up a vehicle. Nowadays, vehicles<br />

can also be connected <strong>to</strong> smart devices and can take voice commands, changing the user interface. Predictive<br />

technology also informs if the vehicle needs any service or of any safety hazards.<br />

So, with great enthusiasm Insights Success has shortlisted, “<strong>The</strong> <strong>10</strong> <strong>Best</strong> <strong>Au<strong>to</strong>motive</strong> Franchise <strong>to</strong> Open in <strong>2019</strong>”,<br />

who are redefining the au<strong>to</strong>motive industry with their innovative solutions.<br />

In this issue we have Green Shine, which is committed <strong>to</strong> providing vehicle owners with high-end products and<br />

services, Green Shine strives daily <strong>to</strong> conserve water, eliminate contaminated runoff, and protect natural resources,<br />

while exceeding cus<strong>to</strong>mer expectations; Tommy’s Express Car Wash, which was built on 50 years of car washing<br />

experience, beginning with a single car wash in Holland, Michigan in 1969; Velofix, who provides a consistent,<br />

premium service experience direct <strong>to</strong> the cus<strong>to</strong>mer allowing the cus<strong>to</strong>mer <strong>to</strong> Save Time. Ride More.


Ar cles<br />

16<br />

Emission Regula ons<br />

A Sustainable Shi<br />

26<br />

Edi<strong>to</strong>r’s Desk<br />

Au<strong>to</strong>mobile Brand Slogans:<br />

A Line Says It All!<br />

<strong>10</strong><br />

24<br />

Maestro’s Insights<br />

<strong>The</strong> Revolution of our<br />

Roads: Driving the UK <strong>to</strong><br />

zero carbon transportation<br />

Expert’s ViewPoint<br />

<strong>The</strong> Rise of EV’s –<br />

A Curse or a Blessing?<br />

32<br />

Recharging Environment<br />

Driving Towards a Greener<br />

and Cleaner Environment<br />

36<br />

E-Mobility & Smart Grid<br />

E-Mobility: Pioneering<br />

Transporta on with<br />

Smart Grid<br />

34<br />

38<br />

Maestro’s Perspective<br />

Choosing the Right<br />

Transla<strong>to</strong>r for<br />

Internationalization<br />

Men<strong>to</strong>r’s Standpoint<br />

BEYOND AUTOMATION:<br />

AI powered Au<strong>to</strong>nomous<br />

Fac<strong>to</strong>ries of the Future


Contents<br />

Green Shine:<br />

An Ecofriendly Approach<br />

in Au<strong>to</strong>mobiles<br />

14<br />

Tommy's Express:<br />

Delivering Exemplary<br />

Car Washing Experiences<br />

22<br />

Velox:<br />

Do What You<br />

Love…Ride!<br />

30


Edi<strong>to</strong>r-in-Chief<br />

Pooja M. Bansal<br />

Managing Edi<strong>to</strong>r<br />

Anish Miller<br />

Executive Edi<strong>to</strong>r<br />

Kaustav Roy<br />

Assistant Edi<strong>to</strong>rs<br />

Jenny Fernandes<br />

Rohit Chaturvedi<br />

Visualizer<br />

David King<br />

Art & Design Direc<strong>to</strong>r<br />

Amol Kamble<br />

Associate Designer<br />

Shubham Mahadik<br />

Co-designer<br />

Poonam Mahajan<br />

Senior Sales Manager Co-designer<br />

Passi D.<br />

Business Development Manager<br />

Peter Collins<br />

Marketing Manager<br />

John Matthew<br />

Sales Executives<br />

David, Kevin, Mark, Avinash<br />

Technical Head<br />

Jacob Smile<br />

Business Development Executives<br />

Steve, Joe, Alan, Anup<br />

Technical Specialist<br />

Aditya<br />

Digital Marketing Manager<br />

Marry D'Souza<br />

SME-SMO Executive<br />

Prashant Chevale<br />

Research Analyst<br />

Patrick James<br />

Circulation Manager<br />

Database Management Technology Consultant<br />

Robert Brown Stella Andrew David S<strong>to</strong>kes<br />

Insights Success Media Tech LLC<br />

555 Metro Place North, Suite <strong>10</strong>0,<br />

Dublin, OH 43017, United States<br />

Phone - (614)-602-1754<br />

Email: info@insightssuccess.com<br />

For Subscription: www.insightssuccess.com<br />

sales@insightssuccess.com<br />

April, <strong>2019</strong><br />

Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess<br />

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Reprint rights remain solely with Insights Success.


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Maestro’s Insights<br />

<strong>The</strong> Revolution of our Roads<br />

Driving the UK <strong>to</strong> zero carbon transportation<br />

Green number plates for electric<br />

vehicles. Zero Emissions Zone<br />

trials. Grants for any employer<br />

installing EV charge points. Ideas and<br />

initiatives for boosting the adoption of<br />

electric vehicles (EVs) have<br />

accelerated recently, in an effort <strong>to</strong><br />

make electric vehicles the norm rather<br />

than the exception on UK roads.<br />

In September, <strong>The</strong>resa May announced<br />

further support for the industry at the<br />

very first Zero Emission Vehicle<br />

Summit, outlining a plan <strong>to</strong> ensure<br />

Britain “leads from the front” in the<br />

widespread adoption of electric<br />

vehicles, committing £<strong>10</strong>6m in funding<br />

for research and development in<strong>to</strong> EV<br />

technology. She also elaborated on the<br />

2040 target <strong>to</strong> make all manufactured<br />

cars emission-free, saying that this<br />

should be reflected in all cars on the<br />

road just ten years later.<br />

Government backing<br />

This government’s commitment <strong>to</strong><br />

electric vehicles is being matched by<br />

an increase in interest from drivers, as<br />

the perceived hurdles - including the<br />

initial cost of switching <strong>to</strong> an electric<br />

car, and the mile range compared <strong>to</strong><br />

traditional petrol and diesel cars - are<br />

being cleared. Last month EVs<br />

accounted for one in every 12 new cars<br />

purchased in the UK.<br />

That’s been attributed <strong>to</strong> a number of<br />

fac<strong>to</strong>rs, including the availability of a<br />

range of cars that do at least 150 miles<br />

on a single charge, EV drivers are<br />

reducing their fuel spend by 90%, and<br />

About the Author<br />

Fiona Howarth, CEO of Oc<strong>to</strong>pus Electric Vehicles,<br />

Biography<br />

Fiona leads the Oc<strong>to</strong>pus Electric Vehicle business - a<br />

start-up from Oc<strong>to</strong>pus Energy. With a passion for<br />

renewable energy, fantastic cars and using tech <strong>to</strong> create<br />

great cus<strong>to</strong>mer experiences, this is absolutely Fiona’s<br />

dream job!<br />

Having studied Engineering at Oxford University, she<br />

spent her early career at Dyson and BMW - developing<br />

efficient mo<strong>to</strong>rs and hydrogen powered cars. She then<br />

went on <strong>to</strong> work with major energy companies and<br />

government while at Bain & Company, before joining<br />

British Connected Homes start up AlertMe. A move <strong>to</strong><br />

British Gas, saw her take Hive, by British Gas, from a tech<br />

pilot <strong>to</strong> a household name that <strong>to</strong>day has more than one<br />

million cus<strong>to</strong>mers.<br />

“Oc<strong>to</strong>pus EV is offering the electric vehicle equivalent of<br />

Sweden’s famous baby box,” says Oc<strong>to</strong>pus Electric<br />

Vehicles CEO Fiona Howarth<br />

<strong>10</strong><br />

April <strong>2019</strong>


with an increase in the number and<br />

visibility of charge points and a<br />

decrease in the cost of the electric<br />

vehicles themselves.<br />

<strong>The</strong>re’s also been better proof of the<br />

environmental impact of EVs, such as<br />

a recent European Climate Foundationcommissioned<br />

report which found that<br />

EVs emit half the CO2 emissions of a<br />

petrol or diesel car through the course<br />

of their lifetime, and the overall effect<br />

has now been shown <strong>to</strong> be positive.<br />

A new breed of EV<br />

One company is on a mission <strong>to</strong> help<br />

drive the adoption of electric vehicles.<br />

Oc<strong>to</strong>pus Electric Vehicles is pioneering<br />

an ‘EV bundle’ which will give drivers<br />

everything they need <strong>to</strong> make the<br />

switch, for one monthly price. <strong>The</strong><br />

innovation has come from energy<br />

supplier Oc<strong>to</strong>pus Energy, which is<br />

driven by a mission ‘<strong>to</strong> make buying<br />

energy as easy as buying cornflakes’.<br />

Similarly, the team at Oc<strong>to</strong>pus EV<br />

wants <strong>to</strong> help <strong>to</strong> make the switch <strong>to</strong> EV<br />

as easy as possible, for as many people<br />

as possible.<br />

CEO of Oc<strong>to</strong>pus Electric Vehicles,<br />

Fiona Howarth says: “For us, the EV<br />

journey begins long before we start<br />

talking about leasing options and<br />

charge point installation. <strong>The</strong>re’s a big<br />

education job <strong>to</strong> do - many people still<br />

believe that they’ll need <strong>to</strong> s<strong>to</strong>p every<br />

few miles <strong>to</strong> recharge and that the<br />

range of models is limited. Our Drive<br />

Day roadshow has proved enormously<br />

popular, <strong>to</strong>uring the country and<br />

letting people come and see the cars<br />

for themselves, as well as question EV<br />

experts about exactly how it all works”<br />

<strong>The</strong>se events have not only<br />

demonstrated the massive leap forward<br />

that the industry has taken in the past<br />

few years, but also provided people<br />

with a chance <strong>to</strong> test drive the latest<br />

models. From the sporty BMW i3 <strong>to</strong><br />

the family friendly Nissan LEAF, the<br />

cars have been carefully selected as the<br />

best EVs on the market, with each<br />

offering at least 150 miles of driving<br />

per charge.<br />

Continues Howarth: “We’ve found that<br />

people are often surprised at what an<br />

electric car can do. I think there’s a<br />

general misconception that the<br />

technology and the pricing has stayed<br />

largely the same since EVs came <strong>to</strong><br />

market a few years ago, whereas in fact<br />

<strong>to</strong>day’s electric car is almost<br />

unrecognisable from its older<br />

incarnation, and a hell of a lot cheaper.<br />

Battery costs came down 80% in six<br />

years – unlocking a better range of<br />

Fiona Howarth<br />

CEO<br />

Oc<strong>to</strong>pus Electric Vehicles<br />

electric vehicles at a fraction of the<br />

cost.”<br />

All-in-one EV solution<br />

After education, the challenge has been<br />

how <strong>to</strong> best help cus<strong>to</strong>mers with the<br />

changes needed <strong>to</strong> go electric. Here,<br />

Oc<strong>to</strong>pus Electric Vehicles is pioneering<br />

adoption with their ‘EV bundle’.<br />

“We’re offering the electric vehicle<br />

equivalent of Sweden’s famous baby<br />

box, giving the driver everything they<br />

need <strong>to</strong> make the switch” says Howarth<br />

“and unlike babies, our vehicles come<br />

with instructions!”<br />

April <strong>2019</strong> 11


About Powerloop<br />

How Vehicle-<strong>to</strong>-Grid is changing the game<br />

Electric vehicles have been criticised for placing more demand<br />

on an already overloaded grid. But a consortium of industry<br />

experts is hoping that electric vehicles could be the solution <strong>to</strong><br />

the grid’s capacity issues, rather than a problem. Led by Oc<strong>to</strong>pus<br />

EV and Oc<strong>to</strong>pus Energy, the consortium has won over £3m of<br />

funding from Innovate UK (backed by government departments<br />

DfT and BEIS) <strong>to</strong> test the viability of vehicle-<strong>to</strong>-grid charging on<br />

UK roads.<br />

<strong>The</strong> Powerloop project offers EV drivers the chance <strong>to</strong> help<br />

balance demand by supplying the grid with power from their car<br />

batteries during the peak hours of 4-7pm, before recharging in<br />

the early hours of the morning while demand is lowest. In return<br />

for plugging in their cars 12 times a month <strong>to</strong> supply charge<br />

during the evening, Powerloop drivers will get money off their<br />

monthly leasing cost.<br />

As well as the monthly lease of an electric vehicle, Oc<strong>to</strong>pus EV organises the<br />

installation of a home charge point and smart meter. <strong>The</strong> monthly lease cost can<br />

also include insurance, service and maintenance, as well as help and support for<br />

the duration of the contract.<br />

<strong>The</strong>re’s even a bespoke electricity tariff, designed specifically with EV drivers<br />

in mind. Dubbed Oc<strong>to</strong>pus Go, it offers renewable electricity at just 5p/kWh<br />

between the hours of 12.30am and 4.30am, allowing people <strong>to</strong> charge their cars<br />

for just a fraction of the daytime cost for 70% less than a standard variable tariff<br />

from a Big 6 supplier.<br />

Oc<strong>to</strong>pus EV has also partnered with myenergi, <strong>to</strong> offer the innovative Zappi<br />

charge point, which au<strong>to</strong>mates charging <strong>to</strong> take advantage of these prices.<br />

Oc<strong>to</strong>pus can arrange the installation of<br />

the Zappi via trusted installers that can<br />

help unlock the £500 home charge<br />

point grant from the government.<br />

This world-first tariff is possible thanks<br />

<strong>to</strong> Oc<strong>to</strong>pus EV’s relationship with<br />

Oc<strong>to</strong>pus Energy. <strong>The</strong> supplier is<br />

already taking advantage of the<br />

potential of smart meters with the<br />

Agile Oc<strong>to</strong>pus tariff, which lets<br />

cus<strong>to</strong>mers see the fluctuations in<br />

wholesale energy prices and adjust<br />

their usage accordingly. It’s just the<br />

beginning of how the company intends<br />

<strong>to</strong> use smart meter technology, which<br />

allows them <strong>to</strong> measure and record<br />

electricity usage in real-time and offer<br />

cheaper electricity when demand on<br />

the grid is low.<br />

Fiona Howarth believes this will be a<br />

landmark year for electric vehicle<br />

adoption in the UK. “Tesla has<br />

revolutionised the market and now all<br />

other vehicle manufacturers are rapidly<br />

bringing their EVs <strong>to</strong> the market. Think<br />

of the switch from analogue phones <strong>to</strong><br />

smart phones - we’re in a similar<br />

transi<strong>to</strong>ry phase. If the Government<br />

can deliver on their EV plans, and we<br />

think they can, the carpark of<br />

<strong>to</strong>morrow is going <strong>to</strong> look very<br />

different <strong>to</strong> the gas-guzzling lot<br />

of <strong>to</strong>day.”<br />

12<br />

April <strong>2019</strong>


V<br />

Green Shine:<br />

An Ecofriendly Approach in Au<strong>to</strong>mobiles<br />

Everyone has the desire <strong>to</strong> purchase their dream car.<br />

A car enthusiast always wants <strong>to</strong> keep his/her car in<br />

<strong>to</strong>p shape. To maintain cars in the always ready<br />

condition, sometimes it takes huge efforts. Every car’s<br />

surface is constantly affected by rain, dust, mud and water<br />

spots which corrode the paint and metal sheet of the<br />

vehicle. Green Shine a US-based eco-friendly car spa<br />

company which is effectively preventing cars from losing<br />

its beauty.<br />

Green Shine is a new concept in au<strong>to</strong> care. <strong>The</strong> green and<br />

organic market in America is increasingly popular, as<br />

evidenced in the growth of Green Shine sales. <strong>The</strong>refore,<br />

the business idea is <strong>to</strong> provide a professional environment<br />

in which <strong>to</strong> wash, deep clean, and wax the au<strong>to</strong>mobile. <strong>The</strong><br />

organization has targeted a specific market of individuals<br />

who would like <strong>to</strong> maintain their cars, without going<br />

overboard.<br />

Inclusive Services<br />

Green Shine’s focus always relies on improving its products<br />

and services for the benefit of the cus<strong>to</strong>mers and<br />

franchisees. Its products are not only organic and crueltyfree,<br />

but they are developed <strong>to</strong> not leave any stains or<br />

scratches in the cars. This eco-friendly process also reduces<br />

energy consumption and conserves 95% of the water that<br />

other car washes and detailers would waste. With advanced<br />

Nano ceramic, the services Green Shine provides are paint<br />

res<strong>to</strong>ration, glass, scratch removal, water repellant, and<br />

leather and fabric hydration treatment and stain protec<strong>to</strong>r.<br />

An Inspiring Leader<br />

Green shine established with the vision <strong>to</strong> make a difference<br />

in the au<strong>to</strong>mobile industry. Juan Sagastume, Founder and<br />

President of the Green Shine is a car lover and maintained<br />

his own vehicles in pristine condition. Juan Sagastume is a<br />

highly driven and positive visionary. Juan believes,<br />

leadership can be influential and through Green Shine, his<br />

goal is <strong>to</strong> build leaders. He is constantly developing new<br />

methods that can display the company’s full capacity. Juan<br />

also has a great fascination for the environment so he<br />

ensured that the company didn’t contribute <strong>to</strong> the chemical<br />

usage and immense levels of water waste. He wanted <strong>to</strong><br />

create a business that centered on maintaining not only<br />

vehicles but also the environment we are part of.<br />

Improving with Challenges<br />

According <strong>to</strong> Juan, since he was five years old, he was a<br />

Tae Kwon Do practitioner. He trained professionally with<br />

the Guatemalan national team and the elite Olympic team<br />

until he retired at 27. For the most part, his life consisted of<br />

training. He spent four years in training for a championship<br />

that could have been lost in nine minutes. Essentially, all<br />

the training helped him build Green Shine by teaching him<br />

how <strong>to</strong> focus on goals and work hard.<br />

According <strong>to</strong> Juan the selection of staffs is the biggest<br />

challenge for him. After working with different people in<br />

different locations, he learned that the best people <strong>to</strong> work<br />

with were those who could represent Green Shine all<br />

around. Those who embody the company not only share<br />

their love for cars and the environment but are also<br />

motivated <strong>to</strong> do their best and exceed cus<strong>to</strong>mers’<br />

satisfaction.<br />

At Green Shine, the focus is on the client’s need and the<br />

market. Juan has 15 years of experience that allowed him <strong>to</strong><br />

14<br />

April <strong>2019</strong>


understand what each sec<strong>to</strong>r needs in order <strong>to</strong> succeed with<br />

the company’s current goal and international expansion.<br />

This has led him <strong>to</strong> understand which strategies <strong>to</strong><br />

implement in order <strong>to</strong> improve teamwork and<br />

communication. Showing the general passion for<br />

innovation, Juan brings <strong>to</strong> the company ideas from his<br />

previous experiences and Focusing on how <strong>to</strong> always be<br />

environmental.<br />

Exemplifying Novelty<br />

Green Shine prides itself on its green car cleaning system.<br />

<strong>The</strong> full line of products was carefully designed <strong>to</strong> both<br />

maximize cleaning power and <strong>to</strong> be safe for vehicles,<br />

humans and the planet. <strong>The</strong> company conserves 95% of the<br />

water in comparison <strong>to</strong> other carwash businesses.<br />

<strong>The</strong> most sustainable way <strong>to</strong> create value is <strong>to</strong> continually<br />

invest in capabilities, both as an individuals and<br />

organization. In Green Shine, employees are getting trained<br />

regularly, which is helping them <strong>to</strong> develop new techniques<br />

and products. This allows arranging the organization in a<br />

way that leads <strong>to</strong> long-term value creation. <strong>The</strong> main focus<br />

of the organization is delivering immaculate services in a<br />

short time, creating a powerful guarantee on every service<br />

performed, being a social business, creating a memorable<br />

culture, and delighting cus<strong>to</strong>mers by giving them more than<br />

what it is expected.<br />

Aiming for Get Large<br />

Juan Sagastume<br />

Founder & President<br />

<strong>The</strong> company wants <strong>to</strong> become a synonym of the service it<br />

provides. In other words, when people think of car cleaning<br />

and detailing, they think Green Shine. Of course, those are<br />

big, lofty goals. Disclosing its immediate plans the<br />

company is looking <strong>to</strong> continue its expansion across the<br />

United States and the Middle East As well, it is planning <strong>to</strong><br />

donate a percentage of the profit made by all Green Shine<br />

franchises <strong>to</strong> an environmental cause; such as water<br />

sanitation in a developing country.<br />

Testimonial from the Clients<br />

“<br />

Our deepest<br />

purpose as an<br />

organization is giving<br />

back <strong>to</strong> earth while<br />

as offering our pristine<br />

service <strong>to</strong> the clients<br />

and their vehicles.<br />

“<br />

“I did not have much hope for the paint of my vehicle as<br />

well as the interior of it. – <strong>The</strong> paint was without any shine<br />

and full of marks and the interior was really dirty and<br />

smelled like something died in it! My car came out fantastic<br />

– it looks wonderful! My car smells clean and I will<br />

definitely be using your service again and will be<br />

recommending you <strong>to</strong> anyone asking about car detailing!<br />

Thank you Juan!” K. S Miami Florida Cus<strong>to</strong>mer<br />

“After using Green Shine guys I will definitely never use<br />

any other detailers again. At Green Shine they do so much<br />

more than any car cleaners I know. I will recommend Green<br />

Shine guys <strong>to</strong> everyone I know for sure!” – Peter C Atlanta<br />

Georgia Cus<strong>to</strong>mer<br />

Green Shine with its comprehensive services aims <strong>to</strong><br />

become the number one car detailer in the global market.<br />

April <strong>2019</strong> 15


Emission Regula ons<br />

16<br />

April <strong>2019</strong>


A<br />

Sustainable<br />

Shift<br />

Industries in their true essence are the systems driven<br />

by technical excellence and cus<strong>to</strong>mer satisfaction.<br />

<strong>The</strong>se two variables are the vital ingredients for any<br />

organisation <strong>to</strong> thrive in this competitive domain.<br />

Unfortunately, not all the time these dimensions prove <strong>to</strong><br />

be absolutely fruitful. Contingencies do strike! <strong>The</strong><br />

<strong>Au<strong>to</strong>motive</strong> sec<strong>to</strong>r is no exception <strong>to</strong> that.<br />

One such his<strong>to</strong>ry-defining challenge in the form emission<br />

norms had entered in<strong>to</strong> the market back in 90s and its<br />

latest version has caused au<strong>to</strong>motive industry <strong>to</strong> disrupt.<br />

Constantly rising air pollution made lawmakers <strong>to</strong><br />

establish few amendments for res<strong>to</strong>ring the nature’s<br />

balance. <strong>The</strong>se amendments or regulations impose<br />

constraints in front of the firms making them <strong>to</strong> upgrade<br />

and update their <strong>to</strong>ols.<br />

To survive and succeed, au<strong>to</strong>makers need <strong>to</strong> revise<br />

policies and strategies on different fronts including<br />

technology, infrastructure, recapitalization and<br />

marketing. This difficult balancing act where they have<br />

<strong>to</strong> enhance their expertise on the account of billions of<br />

dollars <strong>to</strong> be invested, and minimising the pass-on effect<br />

<strong>to</strong> cus<strong>to</strong>mers, has sparked vigorous discussions in recent<br />

times.<br />

An industry which has evolved as<strong>to</strong>nishingly with<br />

passing time will evidently respond <strong>to</strong> this universal call<br />

<strong>to</strong>wards Sustainable Development Goals (SDGs). Euro<br />

Standards, the first and foremost emission regulation<br />

ever formulated in the wake of astronomically growing<br />

pollution across the globe, were initiated in 1991. On its<br />

basis, California Air Resource Board (CARB), a primary<br />

institute which governs all emission related rules in US<br />

was made. CARB which works in tandem with<br />

Environmental Protection Agency (EPAs) is known for<br />

its stringent regulations which are adopted by most states<br />

in the country.<br />

Ultimately, the issue which remains is how are the<br />

current au<strong>to</strong>motive companies going <strong>to</strong> amend<br />

April <strong>2019</strong> 17


themselves <strong>to</strong> match these norms and appeal cus<strong>to</strong>mers<br />

without tightening their budget at the same time? Thus,<br />

they are analysing keyways <strong>to</strong> adopting these strict<br />

emission norms and not losing their beloved cus<strong>to</strong>mers<br />

as well.<br />

1. Technological Innovations<br />

In the his<strong>to</strong>ry of au<strong>to</strong>mobile, many revolutionary<br />

changes have been made. Be it the discovery of Spark<br />

Ignition or Compression Ignition engines, or the<br />

development of Electronic Traction Control system<br />

which employed a smooth integration of machine<br />

intelligence in<strong>to</strong> mechanical power.<br />

In this need of the hour, technical perfection has <strong>to</strong> stand<br />

up once again if au<strong>to</strong>motive industries have <strong>to</strong> retain<br />

their title of change-makers. Thanks <strong>to</strong> many bright<br />

engineering minds, such ideas are kept surfacing which<br />

will help <strong>to</strong> reduce emissions from au<strong>to</strong>mobiles and<br />

simultaneously enhance fuel efficiency <strong>to</strong>o. Higher<br />

mileage eventually helps <strong>to</strong> achieve lesser vehicular<br />

emissions.<br />

Mechanisms like Exhaust Gas Recirculation (EGR),<br />

Three Way Catalytic converter (TWC), Selective<br />

Catalytic Reduction (SCR), Gasoline Direct Injection<br />

(GDI), Variable Valve Train (VVT), Continuous Variable<br />

Transmission (CVT), Turbochargers, Diesel Particulate<br />

Filter (DPF), On-Board Diagnostics with oxygen sensors<br />

and transmission-systems-provided-with-many gears can<br />

help <strong>to</strong> trap and reduce Nitrous oxides (NOx),<br />

Hydrocarbons(HC), carbon monoxide(CO) and<br />

particulate matter (PM). Additionally they have proved<br />

their prowess in enhancing mileage, realizing the dream<br />

of highly fuel efficient futuristic vehicles with zero or<br />

least emissions.<br />

One more important aspect of these add-on systems is<br />

that they operate with a prerequisite condition of high<br />

graded fuel. Fuel quality of present days can hinder the<br />

flawless working of above mentioned equipment. Fuel<br />

with any amount of sulphur greater than <strong>10</strong> parts-permillion<br />

is considered ill-suited for the current<br />

infrastructure. <strong>The</strong>refore, fuel refineries have <strong>to</strong> upgrade<br />

their machinery <strong>to</strong> achieve the desired quality. Good<br />

news is that Oil Marketing Companies have already gear<br />

up the process <strong>to</strong> upgrade their refinery infrastructure.<br />

18<br />

2. Down-weighting is the key!<br />

Many organisations employ a method where they opt for<br />

unconventional size accompanied with lightweight<br />

structure <strong>to</strong> fit in the regulations. For instance, instead of<br />

hunk sized SUVs, companies nowadays launch many<br />

SUVs having smaller sizes and much lighter in weight.<br />

This can give them advantage in two ways. Firstly, with<br />

less intrinsic load <strong>to</strong> propel, vehicles achieve better<br />

mileage which is the most appealing fac<strong>to</strong>r for many of<br />

the buyers. Second thing is, production costs associated<br />

with shrunk size vehicles are proportionally smaller,<br />

further shrinking the actual cost a consumer has <strong>to</strong> bear.<br />

Needless <strong>to</strong> say, reduction in size and weight <strong>to</strong>gether is<br />

merely a dream without materials having desired<br />

properties. Fortunately modern material science has<br />

blessed us with materials like Carbon fiber, Aluminium<br />

Alloy, Magnesium Alloy, Hybrid material and Polymer<br />

Composites which not only flaunt their lightweight<br />

characteristics but also their durability and wear<br />

resistance.<br />

3. Green fuel powered vehicles<br />

Au<strong>to</strong>mobile fraternity is facing a paramount shift in<br />

terms of propelling power as newer, cleaner and cheaper<br />

alternatives are being introduced. From its introduction<br />

th<br />

of SI and CI engines in late 19 century, they are a<br />

popular choice among mass and technocrats. But their<br />

environmental demerits are slowly pushing them <strong>to</strong>wards<br />

extinction. Solar vehicles, electric vehicles, hybrid<br />

vehicles and gas powered vehicles can be the solutions<br />

for growing environmental pollution and depleting crude<br />

oil sources. As a wise has man said, “change is the only<br />

permanent thing in this world ”, au<strong>to</strong>makers have no<br />

choice than embracing these changes despite of their<br />

higher initial cost. However, the advantages it offers are<br />

countless and unquestionable.<br />

4. Unorthodox Designs<br />

Until now people have used au<strong>to</strong>mobiles for<br />

connectivity, comfort and the means of carrying goods.<br />

Time has come <strong>to</strong> rethink over our expectations from<br />

them since we are employing vehicle designs which<br />

serve purposes commonly. An example where a vehicle<br />

April <strong>2019</strong>


widely used for intra-city connectivity is also equipped<br />

with larger trunk spaces which could have been avoided<br />

helping in reduction of overall weight and size.<br />

Dedicated category of vehicles for dedicated purposes<br />

employing unique shapes seems a distant dream for now<br />

but certainly not impossible.<br />

5. Spread the word!<br />

Cus<strong>to</strong>mers tend <strong>to</strong> have a problem in paying extra cash<br />

unless they know the long-term benefits and payback<br />

time of these accessories. A study shows that a EURO VI<br />

norm car which costs about $<strong>10</strong>00 more than its EURO<br />

V counterparts retrieves the investment within 2-3 years<br />

for enhanced fuel efficiency.<br />

Protecting our mother Earth from harmful effects of<br />

pollution is a responsibility of every single individual <strong>to</strong><br />

assure a healthier and greener environment <strong>to</strong> our future<br />

generations. Despite of initial investments which these<br />

amendments demand, they are essential for the very<br />

existence of this planet. An intensive marketing strategy<br />

about making people aware of the benefits received at<br />

the core can instil an appreciation of value over cost.<br />

This can make the job easier for manufacturers.<br />

6. Credit System: A <strong>to</strong>ol for rectification<br />

Credit system is a deposi<strong>to</strong>ry system where if an<br />

au<strong>to</strong>maker exceeds standards in early years, it can bank<br />

credits <strong>to</strong> use in future years with stringer standards. An<br />

interesting statistics revealed that last year, many<br />

au<strong>to</strong>mobile giants like Mercedes Benz, Honda could not<br />

mitigate the emissions <strong>to</strong> the level drafted by regula<strong>to</strong>ry<br />

agencies. However, thanks <strong>to</strong> their previous years' credit<br />

points, they could manage <strong>to</strong> surpass the benchmark.<br />

7. Lower profits with higher number of cus<strong>to</strong>mers<br />

A prime hurdle while employing these technical<br />

modifications is that their cost is undoubtedly reflected in<br />

increased vehicle prices. This can discourage people<br />

from purchasing new au<strong>to</strong>mobiles resulting overall<br />

slowdown of the industry. After all, people pay vehicle<br />

producers for horsepower and not for environmental<br />

protection.<br />

That being said, we should also face the reality check<br />

where bearing the whole cost isn’t possible for any<br />

organisation. So, passing it on <strong>to</strong> the cus<strong>to</strong>mers is the<br />

only way manufacturers have. But a chunk of those costs<br />

can be swallowed by lowering the profit margins. This<br />

strategy can make businesses survive without losing their<br />

cus<strong>to</strong>mers.<br />

Undoubtedly, emission regulations are the need of the<br />

hour with millions of vehicles rolling out in the market<br />

worsening the pollution issue globally. Conforming <strong>to</strong><br />

them is of prime importance when considering the noble<br />

virtues of the efforts making this planet a better place <strong>to</strong><br />

live. But succeeding and surviving in this transiently<br />

modifying world of connectivity, au<strong>to</strong>mobile industry<br />

has <strong>to</strong> adopt some changes and strategies. An industry<br />

with a his<strong>to</strong>ry of marvellous inventions and a potential <strong>to</strong><br />

shape the future will surely be on the driving seat while<br />

experiencing this sustainable awakening.<br />

Some experts even call this credit score mechanism a<br />

daunting loophole which is compromising the serious<br />

efforts of environmental protection. However, while<br />

tightening the grip on vehicle pollutants, stricter<br />

emission standards like EURO VI, CARB and BS VI had<br />

<strong>to</strong> provide a breathing space for organisations.<br />

Entrepreneurs can exploit this situation <strong>to</strong> some extent in<br />

case they fall marginally short of meeting the norms.<br />

April <strong>2019</strong> 19


Tommy's Express:<br />

Delivering Exemplary Car Washing Experiences<br />

car wash services, and thus commenced with a single car<br />

wash outlet in Holland, Michigan in 1969.<br />

Tommy’s Express has been in the business of building<br />

the best systems and processes <strong>to</strong> create outstanding car<br />

washes for 50 years. <strong>The</strong>re are currently 7 corporate<br />

s<strong>to</strong>res with an 8th breaking ground in <strong>2019</strong>. 20 years<br />

ago, the company began an innovative equipment and<br />

building company, which has since built and/or equipped<br />

hundreds of car washes around the world. In 2016, they<br />

launched the Tommy’s Express Car Wash Franchise<br />

business, which currently has dozens of s<strong>to</strong>res <strong>open</strong> or<br />

under construction, with well over one hundred in<br />

development.<br />

Cus<strong>to</strong>mized Offerings<br />

Ryan Essenburg<br />

Co-owner & President<br />

Cars are one of the most valuable assets people<br />

are concerned about. <strong>The</strong>y spend a lot of time<br />

tending <strong>to</strong> its maintenance needs. And, the<br />

essential thing they consider a priority is the cleanliness<br />

of their car, as it is a low cost way <strong>to</strong> protect value and<br />

maintain appearance. Considering all these fac<strong>to</strong>rs,<br />

Tommy’s Express felt the need <strong>to</strong> provide exemplary<br />

Tommy’s Express has got the <strong>to</strong>ols and the expertise <strong>to</strong><br />

keep its cus<strong>to</strong>mer’s car clean, inside and out. Its wash<br />

packages include cus<strong>to</strong>mized services, which enables<br />

cus<strong>to</strong>mers <strong>to</strong> pay for the services they want. As frontrunners<br />

in the car wash industry, its facilities use the<br />

most modern equipment <strong>to</strong> ensure a clean car including<br />

the round arch design tunnel systems, Tommy<br />

Transporter Belt conveyer system, and its easy chem<br />

detergent management system.<br />

Besides these features, the company also has the Tommy<br />

Club app-based membership club for its cus<strong>to</strong>mers.<br />

Users can download the Tommy’s Express app on their<br />

mobile devices and select their wash package and<br />

monthly payment options. In addition, its license plate<br />

22<br />

April <strong>2019</strong>


V<br />

recognition software au<strong>to</strong>matically<br />

matches their vehicle <strong>to</strong> their<br />

account. <strong>The</strong> cameras positioned<br />

behind their vehicle scan their license<br />

plate and detect the license plate<br />

number in seconds.<br />

<strong>The</strong> Lead Visionary<br />

Ryan Essenburg is the Co-owner<br />

and President of Tommy’s Express.<br />

Ryan began his love of car washing<br />

as a young child spending time at<br />

work with his father. In college he<br />

began dreaming of a new car wash<br />

building design, which paved the<br />

way <strong>to</strong> the current wash design and<br />

building model. He is considered a<br />

leading expert in the car wash<br />

industry and is a featured speaker at<br />

conventions. He continues <strong>to</strong> be the<br />

lead visionary for the company, with<br />

a keen understanding of every aspect<br />

of the wash and business processes.<br />

Ryan’s sister, Mandi, manages the<br />

corporate s<strong>to</strong>res and was recently<br />

awarded Small Business Person of<br />

the Year by the local Chamber of<br />

Commerce.<br />

Industry-leading Innovation<br />

Tommy’s Express is a family owned<br />

business and has been operation for<br />

50 years. It has evolved as an<br />

industry-leading innova<strong>to</strong>r through<br />

its exceptional facilities including<br />

energy-efficient wash equipment,<br />

iconic design, water reclamation<br />

systems, perfect layout, <strong>open</strong><br />

concept, POD system, and dual<br />

house vacuums. In the year 2017, it<br />

set a record of 515,000 cars through<br />

a single tunnel express wash. Apart<br />

from this record, its unmatched<br />

marketing practices make the<br />

company standout from its<br />

competi<strong>to</strong>rs. Besides, Tommy<br />

Express also provides world class<br />

training in car wash management.<br />

Committed <strong>to</strong> Second-<strong>to</strong>-none<br />

Guest Experience<br />

Since the inception of Tommy’s<br />

Express, the Essenburg family has<br />

been committed <strong>to</strong> a second-<strong>to</strong>-none<br />

guest experience. <strong>The</strong> company<br />

believes that a car wash is not just<br />

about a clean car, but is about<br />

helping every guest leave with<br />

improved self-identity and<br />

confidence. Simply put, we all feel<br />

better about ourselves when driving a<br />

clean car. <strong>The</strong> company is committed<br />

<strong>to</strong> providing that experience in the<br />

most effective, enjoyable, and<br />

efficient way possible.<br />

“<br />

Committed <strong>to</strong> a<br />

never-ending<br />

pursuit of<br />

excellence.<br />

Tommy’s Express sees itself as the<br />

stand alone leader in car washing in<br />

the near future. <strong>The</strong> company is<br />

dedicated <strong>to</strong> being the fastest<br />

growing and most well run car wash<br />

operation in the United States and<br />

beyond.<br />

Online Reviews<br />

“Awesome staff, very friendly. Also,<br />

the line moves very fast and the<br />

works wash is the best!”<br />

“Awesome staff.. and outstanding<br />

deals.. free unlimited vacuums!! My<br />

absolute favorite carwash!”<br />

“<strong>The</strong> Works wash package is what I<br />

decided <strong>to</strong> get knowing my car’s<br />

body, wheels, and tires will look<br />

shiny after the wash just like it did<br />

when I drove it off the New Car lot.<br />

<strong>The</strong> person in the vacuum area<br />

approached me <strong>to</strong> ensure my wash<br />

exceeded my expectations! It was<br />

completely unexpected for I noticed<br />

she was cleaning out the trash bins.<br />

What great cus<strong>to</strong>mer service at a car<br />

wash?! I’ll be signing up my family’s<br />

vehicles!”<br />

“We LOVE Tommy’s Express! We<br />

have an unlimited wash membership<br />

and we can go through the wash<br />

daily if we want! I work in<br />

construction and I like <strong>to</strong> keep my<br />

truck clean. THIS IS THE BEST! I<br />

always have the nicest truck on site<br />

because I can wash as much as I<br />

want. Highly suggest.”<br />

April <strong>2019</strong> 23


Expert’s ViewPoint<br />

<strong>The</strong> Rise of EV’s –<br />

A Curse or a Blessing?<br />

Every week there is yet again a new big natural disaster or<br />

influence of climate change hitting us. <strong>The</strong> voices are<br />

swelling <strong>to</strong>wards taking faster and more tangible actions<br />

<strong>to</strong>wards a decarbonized energy system <strong>to</strong> hopefully not get <strong>to</strong> an<br />

un-changeable and very costly tipping point in our global ecosystem.<br />

Green energy production “plants” are increasing and the way the<br />

underlying economics of the energy system works this is<br />

pushing out more and more stable base-loads like gas and<br />

nuclear which in turn increases the volatility of the system.<br />

System failures and lack of power at some points in time where<br />

not known in the Western world already quite a long time but<br />

are now coming back.<br />

On the consumption side EVs are at a rise <strong>to</strong>o and predictions<br />

are adjusted every quarter <strong>to</strong> higher percentages of <strong>to</strong>tal car sales<br />

and each time earlier in time and with more OEMs providing<br />

more models. Soon we will hit the point that EVs are from a<br />

<strong>to</strong>tal cost of ownership better than their competitive “fuel<br />

brothers”, but the true inflection point will come when the<br />

purchase price parity is hit on the common car-model types. At<br />

that time also the range anxiety will have been taken away with<br />

most people due <strong>to</strong> higher electrical battery capacities, more<br />

abundant available (semi and fast) charging points and in<br />

general good feedback from the earlier adopters.<br />

Stefan Lodeweyckx<br />

Founder & CEO<br />

Enervalis<br />

However with the increasing grid/power problems the<br />

general public also starts thinking that EV’s are a<br />

bad evolution because “we already have electrical<br />

energy problems now”. It is fundamentally<br />

important that these voices are informed well<br />

about the reality and the positive effects<br />

EV can have and thus don’t hamper<br />

growth of EV due <strong>to</strong> half<br />

information/knowledge.<br />

24<br />

April <strong>2019</strong>


About the Author<br />

Stefan Lodeweyckx, Founder & CEO of Enervalis is an internationally<br />

experienced and an all-encompassing manager in the technology sec<strong>to</strong>r with handson<br />

and managerial knowledge ranging from start-ups, business development,<br />

engineering, operations, change <strong>to</strong> cus<strong>to</strong>mer service and product/project/people<br />

management/planning.<br />

His professional experience is endorsed by a solid educational blend of engineering<br />

and business degrees (MSc/MBA). Apart from being the Co-founder of Ego-LogiQ,<br />

which focuses on the mental aspect of individuals <strong>to</strong> increase their personal and<br />

professional performance, Stefan’s Enervalis is a high tech start-up company which<br />

provides smart grid software, service and solutions. He is also the Managing Direc<strong>to</strong>r<br />

at Ubisin, a consultancy rm in the high-tech sec<strong>to</strong>r on various domains such as<br />

business development, project and product management, strategy, and overall<br />

management.<br />

To start off, the current EV penetration is so small that the<br />

energy usage is marginal in comparison with an overall<br />

country’s usage. Looking at the mid-term (2030) would<br />

give lead <strong>to</strong> an overall modest % of EVs (<strong>10</strong>0+ Millions<br />

worldwide) which would still only on average consume<br />

4-6% of the overall electrical production which again is a<br />

marginal step-up of what we have now. So far seemingly no<br />

issue but here looms the real danger … electrical grids need<br />

<strong>to</strong> be in balance and a key balance period on EU level is<br />

15min in which supply and demand need <strong>to</strong> be in<br />

equilibrium. One can easily imagine that if worst case all<br />

EVs would charge at the same time there can be a<br />

significant increase in energy need on 15 minute level. This<br />

relates <strong>to</strong> typical human/societal group behavior and e.g. the<br />

current approximate 1million + EVs can realistically give<br />

lead <strong>to</strong> 1,2GW of instantaneous power need. This equates <strong>to</strong><br />

about 3-4 gas fired power plants or nearly 2 nuclear power<br />

plants.<br />

As an analogy a country like Belgium on average would<br />

need about 8-<strong>10</strong>GW of power and thus if all these EVs<br />

would be concentrated on that single country one can easily<br />

see that this causes a significant problem. Coming back on<br />

the 2030 targets, the <strong>10</strong>0 million+ EVs would pose an<br />

average <strong>10</strong>% extra power requirement which is also not<br />

insignificant anymore, but overall there are no real national<br />

level issues <strong>to</strong> be expected the next <strong>10</strong>+ years with the EV<br />

introduction. <strong>The</strong> real shorter-term issues will (and are<br />

already) arise within concentrated EV deployments (e.g. a<br />

group of <strong>10</strong>0 houses with 5-<strong>10</strong> EVs can worst case already<br />

impact the power peeks up <strong>to</strong> 20% which is the danger-zone<br />

of typical dimensioned normal low-voltage network). Here<br />

smart EV charging technology can become a blessing <strong>to</strong><br />

spread out the charging process over a longer period such<br />

that the local grid nearly does not see any power issue and<br />

hence again no issues are expected because the increased<br />

energy demand is relatively low.<br />

Another value is that these EV-drivers typically work for<br />

employers which are becoming increasingly aware of the<br />

need for sustainability and also have solar panels on their<br />

business’ roof which with smart charging technology again<br />

can be absorbed nearly fully avoiding peek-injection of the<br />

solar panels and lowering the charging costs by means of a<br />

lower cost of own produced green energy versus net-energy.<br />

Finally imagine that all the above mentioned 1M+ EVs in<br />

EU would be bi-directional and thus would be able <strong>to</strong> also<br />

provide the network of energy when there are high periods<br />

of need of energy during short periods of time. This<br />

situation does realistically occur (recall more volatility on<br />

the green production side) and at that point in time the EVs<br />

could avoid the need <strong>to</strong> use 3-4 gas-fired power-plants<br />

which more and more are still kept alive for these short<br />

imbalance periods. This would save <strong>10</strong>0’s of millions of<br />

euros only of these type of power plants using latent<br />

available EV batteries.<br />

This seems far off, but currently in small scale it is already<br />

running in projects fully au<strong>to</strong>matically proving the viability<br />

of advanced AI technology <strong>to</strong> perform this type of charging<br />

without discomforting the EV driver who needs <strong>to</strong> get <strong>to</strong> his<br />

next location.<br />

To summarize, EVs are not at all a curse for the electrical<br />

grid, but rather a blessing when combined with advanced<br />

smart EV charging algorithms. <strong>The</strong> result will be a more<br />

stable, greener and cost-effective energy grid which is what<br />

we are striving for, so let’s all embrace and positively<br />

stimulate the EV growth <strong>to</strong> help save our planet and make a<br />

better world for our children.<br />

April <strong>2019</strong> 25


Edi<strong>to</strong>r’s Desk<br />

A<br />

u<strong>to</strong>mobile Brand Slogans<br />

A Line Says It All!<br />

People love cars. To be honest,<br />

they are mad about them.<br />

Cars are the spellbinding<br />

aspect of the vastly spread<br />

au<strong>to</strong>mobile industry. <strong>The</strong>y are the<br />

mixture of poise and aggression<br />

reflecting your personality traits. As<br />

Alexandra Paul said, “<strong>The</strong> cars we<br />

drive say a lot about us.” <strong>The</strong>refore<br />

everyone is so individualistic about<br />

the choices and the brands they opt<br />

for. Thanks <strong>to</strong> some au<strong>to</strong>-makers, the<br />

standards of car-making have been<br />

raised so high that for fulfilling<br />

cus<strong>to</strong>mers’ expectations, companies<br />

need <strong>to</strong> be <strong>to</strong>p-notch in Performance,<br />

Aesthetics and Service (PAS). Any<br />

company meeting these norms will<br />

definitely be the cus<strong>to</strong>mers’<br />

favourite.<br />

Certainly, ‘PAS’ parameters are the<br />

most important ones, but one cannot<br />

deny the fascination of a catchy<br />

tagline any au<strong>to</strong>mobile brand<br />

possesses. A tagline or a catchphrase<br />

reflects the ideology and vision of the<br />

company. It is a short set of words<br />

which delivers a memorable phrase<br />

about a brand’s core values. It is<br />

evident that a portion of crowd gets<br />

attracted <strong>to</strong>wards a particular brand<br />

because of the brand’s creative<br />

catchphrase. So here are taglines of<br />

few globally famous car-making<br />

brands.<br />

Ÿ<br />

As<strong>to</strong>n Martin: Power, Beauty<br />

and Soul.<br />

<strong>The</strong> slogan of this British cultural<br />

icon perfectly personifies its<br />

incredible products. Power for<br />

performance, beauty for aesthetics<br />

and soul, reflects the company’s<br />

determination <strong>to</strong> strive for<br />

excellence.<br />

Ÿ Audi: Vorsprung durch Technik<br />

(Being ahead through<br />

technology).<br />

This German stalwart has kept it very<br />

simple and <strong>to</strong> the point, focussing<br />

more on technical perfection.<br />

However, people are also fond of its<br />

state-of-the-art designs.<br />

Ÿ BMW: Sheer Driving Pleasure.<br />

Bayerische Mo<strong>to</strong>ren Werke or BMW<br />

is one of the leaders of the luxury car<br />

market. This Germany based giant<br />

has shifted <strong>to</strong> this catchphrase from<br />

its classical one i.e. <strong>The</strong> Ultimate<br />

Driving Machine, both showing its<br />

outlook in this segment.<br />

Ÿ Ferrari: We are the<br />

competition.<br />

Ÿ This power packed machine<br />

manufacturer overtly expresses<br />

dominance through its tagline,<br />

setting the benchmark <strong>to</strong> a level<br />

difficult <strong>to</strong> reach.<br />

Ÿ Ford: Go Further<br />

Ÿ This US legend has set a slogan<br />

not only for cus<strong>to</strong>mers but also<br />

for itself, inspiring <strong>to</strong> keep<br />

moving forward.<br />

Ÿ Jaguar: <strong>The</strong> Art of<br />

Performance.<br />

26<br />

April <strong>2019</strong>


Jaguar, known for its powerful and elegant cars, has<br />

exactly resonated this ideology with its tagline, crafting a<br />

beautiful blend of performance and beauty. However,<br />

many of the Jaguar lovers admire its previous<br />

catchphrase, Grace.Space.Pace.<br />

Ÿ Lamborghini: We’re not supercars. We’re<br />

Lamborghini.<br />

<strong>The</strong> ’Au<strong>to</strong>mobili Lamborghini’ has made this Italian<br />

brand, a worldwide phenomenon when it comes <strong>to</strong><br />

supercars and luxury SUVs. Previously, it had a classical<br />

slogan stating, Follow your ears.<br />

Ÿ Lexus: Experience Amazing.<br />

This luxury vehicle division of Toyota has truly<br />

conveyed its opulence through this catchphrase.<br />

Witnessing its marvellous cars is an amazing experience.<br />

Ÿ Mercedes-Benz: <strong>The</strong> <strong>Best</strong> or Nothing.<br />

Probably the true leader of the luxury cars segment,<br />

Mercedes flaunts its superiority through this incredible<br />

tagline replicating its passion about perfection.<br />

Ÿ Nissan: Innovation That Excites.<br />

This prominent au<strong>to</strong>mobile brand from the land of rising<br />

Sun recently shifted from its vintage slogan Shift <strong>to</strong> the<br />

aforesaid newly introduced one.<br />

Ÿ Porsche: <strong>The</strong>re Is No Substitute.<br />

Thanks <strong>to</strong> this creative marketing catchphrase, people<br />

don’t need any explanations. If you want <strong>to</strong> be unique<br />

and different, you have no alternative than a Porsche.<br />

Ÿ Renault: Passion for Life.<br />

Renault’s newly launched slogan replacing the previous<br />

Drive <strong>The</strong> Change brought a bright, modern take on its<br />

his<strong>to</strong>ric virtues resonating spirit of au<strong>to</strong>motive<br />

revolution.<br />

Ÿ Toyota: Let’s Go Places.<br />

A world leader in au<strong>to</strong>motive production, Toyota is<br />

probably the only company having hundreds of taglines,<br />

different for different countries. Its US domain slogan<br />

Let’s Go Places is among the most popular ones sharing<br />

the honour with taglines like Start Your Impossible and<br />

Quality Revolution.<br />

Ÿ Volkswagen: Das Au<strong>to</strong>(<strong>The</strong> Car).<br />

This gigantic German group is well known for its<br />

perfectly crafted and engineered vehicles. His<strong>to</strong>rical<br />

‘<strong>The</strong> Car’ slogan could be the only catchphrase that<br />

could portray Volkswagen’s vastness.<br />

Ÿ Volvo: For Life.<br />

This Swedish au<strong>to</strong>maker through its slogan has<br />

expressed two important elements of the brand; loyalty<br />

for life and safety of life. Needless <strong>to</strong> say, this makes it<br />

one of the best taglines ever created.<br />

After reading all these creatively crafted taglines, one<br />

can easily get an idea of how powerful of a marketing<br />

<strong>to</strong>ol they can prove <strong>to</strong> be. After all, influencing<br />

someone’s choices isn’t an easy job. In this world of<br />

advertisement, many claim that along with performance,<br />

aesthetics and service you need <strong>to</strong> have incredible<br />

marketing <strong>to</strong>ols like that of brand slogans. Without these<br />

it is really hard <strong>to</strong> draw the attention of cus<strong>to</strong>mers who<br />

are equipped with vast number of choices nowadays.<br />

Certainly, in this regard, taglines have proved their<br />

importance and comprehensiveness.<br />

April <strong>2019</strong> 27


V<br />

Velox:<br />

Do What You<br />

Love…Ride!<br />

Have you ever been in a situation where your bike<br />

needs an immediate repair or service or any cure<br />

for that matter, and you don’t have enough time <strong>to</strong><br />

visit a regular shop where your bike can be repaired. Don’t<br />

know about you, I have faced this issue number of times, be<br />

it laziness or any other reason sometimes it become quite a<br />

cumbersome job <strong>to</strong> leave my bike <strong>to</strong> a s<strong>to</strong>re from where I<br />

will have <strong>to</strong> pick it up after few days. Meanwhile during<br />

this period I have <strong>to</strong> live my life without the bike, which<br />

disturbs my normal routine. It is absolutely fine with me but<br />

it may not be for many people that need bike for their day<strong>to</strong>-day<br />

travelling.<br />

With a vision <strong>to</strong> eradicate this problem Vancouver based<br />

Velofix came in<strong>to</strong> existence. Since its inception, the<br />

organization has disrupted the way consumers service and<br />

buy their bikes. <strong>The</strong> company is unique with its mobile<br />

concept in the industry that still depends on brick and<br />

mortar shops for service and delivery of bikes. Thanks <strong>to</strong> its<br />

innovative idea and its worth, currently velofix has<br />

corporate clients like Microsoft, Google, Tesla, Facebook<br />

and Starbucks.<br />

Cycling without any Worry<br />

When it comes <strong>to</strong> providing service, velofix offers wide<br />

range of services including:<br />

· Last Mile Delivery and Bike Building: <strong>The</strong> professionally<br />

trained and certified mechanics of velofix provides delivery<br />

onsite bike building services for every type of bike.<br />

Whether your need a bike building for a road, mountain,<br />

triathlon, city, electric or kids bike, velofix got you covered.<br />

· Road, Tri and Cyclocross Services: It doesn’t matter if<br />

you are a beginner, or an elite cyclist who competes in<br />

races, triathlon, or occasionally participates in a Gran<br />

Fondo velofix is always there for help.<br />

· Mountain Bike Services: If you like <strong>to</strong> ride your bike<br />

through trails, the safety of your bike becomes a major<br />

concern. velofix also has a service package for your<br />

mountain bike, which will fit your diverse needs perfectly.<br />

· Commuter Bike Service: Currently, many people around<br />

the world use bikes as a primary mode of transport. If you<br />

are one amongst them, then don’t worry velofix is there <strong>to</strong><br />

30<br />

April <strong>2019</strong>


““<br />

We offer a convenient<br />

Mobile Bike Shop<br />

experience at your<br />

home or ofce.<br />

Boris Martin<br />

VP & Co-Founder<br />

Chris Guillement<br />

CEO & Co-founder<br />

Davide Xausa<br />

President & Co-Founder<br />

make sure your bike stays in perfect condition in order <strong>to</strong><br />

get you from point A <strong>to</strong> point B.<br />

· À la Carte Bike Services: <strong>The</strong> organization also provides<br />

all-inclusive À la Carte Bike Services that includes almost<br />

every service mentioned in previous packages.<br />

· Bike Rental: velofix is slowly planning <strong>to</strong> launch its bike<br />

rental services in multiple cities. However, for now it is<br />

only available at velofix Kona.<br />

· Bike Fittings: <strong>The</strong> organization also wants <strong>to</strong> make sure<br />

that your bike is properly fitted so you can enjoy your ride<br />

· Bike Boxing Services: Going out of <strong>to</strong>wn on a trip and<br />

don’t want <strong>to</strong> leave you bike at home? velofix offers rental<br />

of bike bags and a bike pack up for travel<br />

· Corporate Services: In this case, velofix’s mobile bike<br />

shop comes <strong>to</strong> your office <strong>to</strong> serve your employees’ bikes.<br />

· Fleet Management – velofix offers complete service of<br />

your Corporate Bikes<br />

Other than all these Bike services, the organization offers<br />

Ski and Snowboard Tuning and waxing<br />

Cyclist at Heart<br />

Back in 2012, Chris Guillemet, Boris Martin and Davide<br />

Xausa felt that brick and mortar s<strong>to</strong>res were unable cater the<br />

growing needs of cyclists. Hence, they set out <strong>to</strong> create a<br />

Mobile Bike Shop. Chris already had the much needed<br />

management expertise gained through various companies.<br />

Davide Xausa provided with all his financial expertise and<br />

Boris brought the bike industry expertise<br />

Dedicated <strong>to</strong> their vision they started in Vancouver, which<br />

already had much more bike shops per capita than the rest<br />

of North America. <strong>The</strong>ir efforts soon transpired in<strong>to</strong><br />

success, and eventually proved that velofix’s model offers<br />

the much needed convenience which a brick and mortar<br />

shop can’t provide, From launch in 2013 <strong>to</strong> almost 150<br />

Franchise sold in North America.<br />

Building Largest Fleet of Mobile Bike Shops<br />

velofix provides a consistent, premium service experience<br />

direct <strong>to</strong> the cus<strong>to</strong>mer allowing the cus<strong>to</strong>mer <strong>to</strong> Save Time<br />

and Ride More. <strong>The</strong> organization has been formed with a<br />

core principal of focusing on innovation and looking for<br />

alternative ways <strong>to</strong> deliver a premium cus<strong>to</strong>mer experience.<br />

<strong>The</strong> organization envisions building the largest fleet of<br />

Mobile Bike Shops around the world and plans on<br />

expanding its business on a global level. According <strong>to</strong><br />

velofix, the traditional service model is outdated,<br />

inconvenient and not sustainable. As more bikes are<br />

purchased online, the demand for a last mile delivery<br />

service will increase and consumers will expect service at<br />

their home or office.<br />

April <strong>2019</strong> 31


Recharging Environment<br />

Driving Towards a<br />

Greener and Cleaner Environment<br />

With the environmental damages from the fossil fuel electrics cars have seen a steep rise in its demand. A<br />

growing number of countries, including Netherlands, Japan, Korea, Denmark, Portugal and Spain, have<br />

recently set targets on electric vehicles sales. Also countries like UK, France and India are looking <strong>to</strong><br />

completely shift <strong>to</strong>wards all electric vehicles by the end of 2040.<br />

According <strong>to</strong> petroleum giant BP, global oil demand will witness its peak demand in 2030, which will eventually<br />

increase the demand of electric vehicles by quite few folds.<br />

When it comes <strong>to</strong> leading the way with electric and hybrid engines, Norway and China are one of the prominent<br />

facilita<strong>to</strong>rs. In case of Norway more than half of the new cars sold fall in <strong>to</strong> this category. China is also a big and a<br />

leading market for electric and hybrid engines and power trains. Back in 2017, more than 600000 electric vehicles were<br />

sold in China, which was whooping 71% higher than the previous year.<br />

So, the question arises, how it will impact the consumers and governments?<br />

When it comes <strong>to</strong> individuals, electric vehicles reduce monthly travelling costs drastically. However, there’s a catch;<br />

32<br />

April <strong>2019</strong>


electric vehicles come with limited range of fuel<br />

efficiency which means one has <strong>to</strong> plan his/her trip<br />

according <strong>to</strong> route with ample number charging stations.<br />

Also electric vehicles are much cheaper <strong>to</strong> maintain than<br />

an internal fuel combustion engine.<br />

<strong>The</strong> impact of electric vehicles on environment is quite<br />

clear. More than a quarter of greenhouse gases produced<br />

in the United States of America are a result of<br />

transportation which eventually contributes <strong>to</strong> the rising<br />

pollution levels. On the other hand, electric vehicles<br />

come with no gases and sounds, leading <strong>to</strong> a clean<br />

environment.<br />

However, the wide use of electric vehicles also has some<br />

demerits if we consider the government’s perspective.<br />

Thanks <strong>to</strong> these vehicles, various governments will lose<br />

billions of dollars of revenue from taxes on fossil fuel.<br />

So, soon we might have <strong>to</strong> shell out higher direct or<br />

indirect taxes, or the vehicle taxation system could be<br />

changed completely. Also, electric cars need 30% lesser<br />

time <strong>to</strong> produce. So, a complete switch <strong>to</strong> these green<br />

vehicles might also lead <strong>to</strong> reduction of workforce in the<br />

au<strong>to</strong>motive industry. Switching <strong>to</strong> green vehicles would<br />

also mean drop in employment levels in petrol bunks, car<br />

repair garages, etc.<br />

Vehicles are not only going electric, Norway plans <strong>to</strong><br />

start 1.5 hours short haul flights using electric planes.<br />

Also, the aircraft manufacturer company Airbus, engine<br />

manufacturer Rolls Royce and Siemens are developing a<br />

hybrid model which will probably make its maiden flight<br />

as early as 2020.<br />

According <strong>to</strong> a major Swiss bank, by the end of 2025<br />

electric vehicles will account for 14% of <strong>to</strong>tal car sales<br />

globally. Back in 2017, the figure was just 1%.<br />

Also thanks <strong>to</strong> the rapidly changing market and growing<br />

innovation this timeline can eventually shift backwards.<br />

As an example, the batteries are constantly getting<br />

cheaper and much more efficient. Nowadays one can<br />

cover a distance of <strong>10</strong>00kms with a single charge. With<br />

the improvement in battery technology costs are slowly<br />

cutting down and it’s being predicted that the <strong>to</strong>tal cost<br />

of ownership of an electric vehicle will be on par by<br />

2025.<br />

So, it’s all good for the drivers and the owners, who will<br />

be able <strong>to</strong> buy and maintain electric vehicles at<br />

reasonable prices. But jobs will be lost, countries that are<br />

now thriving due <strong>to</strong> petroleum will face scarce demands.<br />

However, new jobs will be created, and countries which<br />

have Lithium deposits may have their chance of success.<br />

Above all we will get a planet that is much greener,<br />

cleaner and quitter.<br />

April <strong>2019</strong> 33


Maestro’s Perspective<br />

CHOOSING the<br />

RIGHT TRANSLATOR<br />

for INTERNATIONALIZATION<br />

services. <strong>The</strong> biggest barrier <strong>to</strong> business over the years has<br />

been language. Most entrepreneurs use English on their<br />

websites, which is a huge drawback especially <strong>to</strong> the native<br />

language speaking clients. Changing the world can be an<br />

impossible task <strong>to</strong> take up, instead the business world <strong>to</strong>ok<br />

an adaptive approach through internationalization.<br />

Rilind Elezaj<br />

Digital Marketing<br />

Specialist<br />

In the 21st century, the main focus has been making the<br />

world more connected, and entrepreneurs are no<br />

exception. All entrepreneurs aim at increasing their<br />

cus<strong>to</strong>mer base, and going international is one way <strong>to</strong> do it.<br />

To achieve this, the business world opted <strong>to</strong> merge with the<br />

technological sphere <strong>to</strong> ensure the physical boundaries from<br />

state <strong>to</strong> state are not a barrier <strong>to</strong> the exchange of goods and<br />

Internationalization is the process whereby the producers<br />

strategize on products that are acceptable and appealing <strong>to</strong><br />

people in as many countries as possible. In case the<br />

producers have a website, they design it in such a way that<br />

people speaking different languages can translate the<br />

content on the site <strong>to</strong> their own language. Transactions done<br />

in one’s native language are as personal as it gets. This trail<br />

of logic has been backed by studies that show 55% of<br />

clients have a preference of online shopping in their local<br />

dialect. Using their native language makes the process<br />

easier and the producer/seller becomes more trustworthy.<br />

That’s a good indication which lets us know that<br />

localization helps with business growth, but there’s more <strong>to</strong><br />

it. Investing on an Enterprise Resource Planning (ERP)<br />

system that has the option of localizing language is of<br />

benefit <strong>to</strong> both the entrepreneur and the cus<strong>to</strong>mers<br />

considering that 56% of clients confess <strong>to</strong> value the use of<br />

their local languages more than the price of the product<br />

itself!<br />

Coming <strong>to</strong> translations on the website, all the critical<br />

contents and documentation should be translated. To get the<br />

most accurate and honest translations one has <strong>to</strong> vet the<br />

34<br />

April <strong>2019</strong>


transla<strong>to</strong>r and ensure they are familiar with the native<br />

language. Investing on the best translation services and<br />

transla<strong>to</strong>rs will help avoid poor translations which lower the<br />

business’ level of professionalism. Even the marketing and<br />

branding should be localized depending on the culture of<br />

the setting. Some holidays and discounts may simply not<br />

make sense <strong>to</strong> the locals. With the right local specialist or<br />

transla<strong>to</strong>r you will know the kind of marketing and<br />

branding that works for the specific community. <strong>The</strong><br />

specialist will come up with the best translation for the<br />

slogan, the best colors and even give tips on the peak and<br />

off-peak seasons of that particular community.<br />

To get the best translations, ensure that you have the best<br />

ERP providers who will make sure the localization details<br />

are well taken care of. To achieve all these, one has <strong>to</strong><br />

ensure they have the best language service provider for<br />

their organization. <strong>The</strong> organization has <strong>to</strong> consider whether<br />

the transla<strong>to</strong>r is a native speaker or not, because it will be<br />

advantageous if they are natives so that they translate<br />

accurately. In case the materials <strong>to</strong> be translated have a<br />

specific format or subject matter that can only be handled<br />

by professionals in the area, then specialists must be hired.<br />

All transla<strong>to</strong>rs must provide proof of relevant education or<br />

previously translated work <strong>to</strong> show they are well acquainted<br />

with the task and most important they must be within the<br />

budget.<br />

Other than the hiring issue, the organization has also <strong>to</strong><br />

consider the number of languages the organization needs <strong>to</strong><br />

have translated. If the languages are few and the<br />

translations minimal then they can get small language<br />

service providers like freelancers, but in case the languages<br />

are numerous, then it is advisable <strong>to</strong> use one language<br />

service provider. One service provider is also an easy and<br />

convenient contact person in doing follow ups unlike<br />

dealing with various small service providers. To maintain<br />

the brand, one transla<strong>to</strong>r is suitable, as all the documents<br />

will be written in different languages but in one voice<br />

unlike a variety of small service providers who will all be<br />

speaking in their different voices and in different languages,<br />

in which case the aspect of uniformity will be lost. It is<br />

advisable <strong>to</strong> use one provider who will develop a deep<br />

understanding of the business and can be a long-term<br />

transla<strong>to</strong>r for the organization bringing about consistency<br />

and uniformity.<br />

ABOUT THE AUTHOR<br />

Rilind Elezaj is an<br />

experienced a Digital<br />

Marketing Specialist with a<br />

demonstrated his<strong>to</strong>ry of<br />

working in the marketing and<br />

advertising industry. Rilind<br />

possesses a strong<br />

entrepreneurial mindset and<br />

has devoted his career <strong>to</strong><br />

enhancing the sphere of<br />

digital marketing. In his<br />

methodological approach,<br />

Rilind integrates web<br />

development and other<br />

digital marketing solutions <strong>to</strong><br />

create hybrid strategies that<br />

bring the best results.<br />

organization <strong>to</strong> manage international websites and ensure<br />

they have the capacity <strong>to</strong> modify the content on local sites.<br />

It should also have an au<strong>to</strong>mated translation workflow, this<br />

will help reduce time wasted when launching new sites<br />

within the website. <strong>The</strong> minute new information is posted, it<br />

is translated <strong>to</strong> all the languages through the service<br />

providers. Pseudo-localization is another aspect <strong>to</strong> look at.<br />

Language may have a specific font of writing, or direction<br />

of writing. This is sorted out by the pseudo-localization<br />

which presents language in its most original form. A<br />

fallback location should also be put in place <strong>to</strong> go back <strong>to</strong><br />

the original language in case the client speaks a language<br />

that is not available.<br />

All these features have been brought <strong>to</strong>gether <strong>to</strong> ensure the<br />

best localization experience in entrepreneurship wherever<br />

one may be and grow the business sec<strong>to</strong>r <strong>to</strong> the highest<br />

possible heights, internationally.<br />

To ensure consistency of the multilingual platform, the<br />

organization has <strong>to</strong> ensure they choose the right web control<br />

and management solution (WCMS). WCMS enables the<br />

April <strong>2019</strong> 35


E-Mobility:<br />

Pioneering Transportation with<br />

E-Mobility & Smart Grid<br />

Smart Grid<br />

<strong>The</strong> electric au<strong>to</strong>mobile is associated with the<br />

integration of transportation, which is resulted<br />

according <strong>to</strong> the cus<strong>to</strong>mer needs. Cus<strong>to</strong>mer<br />

demands are initiated <strong>to</strong>wards renewable energies in terms<br />

of a zero-emission and sustainable mobility. <strong>The</strong> “Smart<br />

Grid” could be a hypothetic methodology with electrically<br />

collected from vehicles that run on renewable resources.<br />

However, E-mobility consequently specializing in cus<strong>to</strong>mer<br />

demands and build an effective source of energy through<br />

mobility.<br />

Electro mobility or E-mobility suggests clean and<br />

environment-friendly transport through electric vehicles. It<br />

conjointly delivers climate-friendly technology with<br />

massive growth potential. In the au<strong>to</strong>motive industry,<br />

electricity suppliers and government influencers are also<br />

pushing e-mobility within the field of standardization. For<br />

sequencing <strong>to</strong> the perfection, utilities and network opera<strong>to</strong>rs<br />

are heavily investing under development of ‘intelligent’<br />

electricity distribution systems.<br />

Smart Grid Communication for economical E-Mobility<br />

In smart grid, smart energy network depends upon<br />

comprehensive communication with integrated charging<br />

stations. <strong>The</strong> communication with the smart grid is<br />

incessantly measured and controlled through an IP-based<br />

connection. It additionally permits load compensation with<br />

the assistance of interconnecting charging stations.<br />

Additionally, vehicle-<strong>to</strong>-grid communication makes it<br />

potential <strong>to</strong> integrate special charge models and supply new<br />

services. Moreover, in future the vehicles connected <strong>to</strong> the<br />

smart grid unit expected <strong>to</strong> perform batteries for s<strong>to</strong>ring<br />

extra energy as needed.<br />

Rendering ahead with Smart Grid<br />

<strong>The</strong> move <strong>to</strong>wards a low-carbon society would require<br />

progress in renewable energy production and in e-mobility.<br />

<strong>The</strong> success of e-mobility is connected <strong>to</strong> smart grid<br />

development that helps intelligent charging infrastructure<br />

for big scale acceptance of electric vehicles. <strong>The</strong><br />

dependency works both ways in which comparable <strong>to</strong><br />

massive scale acceptance of e-mobility helps massive scale<br />

infrastructure investments <strong>to</strong> be profitable.<br />

Functionalities of E-Mobility<br />

<strong>The</strong>re are two different kinds of plug-in electric vehicles,<br />

such as plug-in hybrid vehicle and pure electric vehicle.<br />

Were plug-in hybrid vehicles are equipped with a<br />

combustion engine and pure electric vehicle encompass<br />

pure electric connectivity. <strong>The</strong> proper electricity-production<br />

drastically reduces CO2 emissions compared <strong>to</strong> traditional<br />

combustion engine cars. From the perspective of the<br />

electrical grid, people’s habits and daily schedules can<br />

probably cause peak demand at certain times of day, which<br />

may cause electricity network congestion or voltages below<br />

normal.<br />

Revolutionary Trends of Electrical Grid<br />

In an electrical grid, the energy system becomes<br />

progressively relied on renewable energy sources. <strong>The</strong><br />

wants <strong>to</strong> the electrical grid are ever-changing with latest<br />

trends. <strong>The</strong> alternative energy is generally non-controllable,<br />

suburbanized and unsteady. E-mobility brings purposeful<br />

technology which reinforces the transportation medium and<br />

efficient method.<br />

36<br />

April <strong>2019</strong>


Flexible property of E-Mobility<br />

E-mobility may be a versatile electrical transportation<br />

medium immensely capturing client demands. <strong>The</strong><br />

flexibility of e-mobility helps <strong>to</strong> reduce costs of network<br />

investments and electricity bills with grid opera<strong>to</strong>rs. <strong>The</strong><br />

network has the flexibility <strong>to</strong> deal with worst case situation.<br />

It additionally reduces energy and absorbs excessive energy<br />

generation, and additionally things and voltage issues.<br />

Nissan Integrates E-Mobility with Smart Grid<br />

<strong>The</strong> well-known au<strong>to</strong>mobile brand, Nissan is introducing its<br />

own electronic vehicle or e-mobility vehicle with smart grid<br />

technology. Nissan additionally proposes <strong>to</strong> introduce<br />

technology and business ties between electric driving and<br />

smart grid. Moreover, Nissan is on the point of introducing<br />

energy s<strong>to</strong>rage for a vehicle for domestic usage supported<br />

second-life batteries. Nissan’s is aiming <strong>to</strong> provide<br />

concerning one hundred electric vehicle charging stations<br />

for each non-public and business purpose. <strong>The</strong> au<strong>to</strong>motive<br />

users are ready <strong>to</strong> offer the battery capacity <strong>to</strong> vehicles and<br />

<strong>to</strong> create energy for grid. Hence, Nissan drives its<br />

e-mobility vehicles effectively with unified consumer<br />

experience.<br />

Confronting Future with E-Mobility<br />

<strong>The</strong> future of electric vehicles is remodeling within the field<br />

of energy and quality happening in the fields of energy and<br />

quality. E-mobility is influenced by market fac<strong>to</strong>rs and<br />

forthcoming trends that are nearly unbeatable. <strong>The</strong><br />

conjunction of e-mobility and smart grid is a chance for<br />

many au<strong>to</strong>mobile industries. Through au<strong>to</strong>mobile,<br />

businesses have many possibilities <strong>to</strong> head in the market.<br />

Henceforth, e-mobility delivers significant solutions <strong>to</strong><br />

au<strong>to</strong>mobile industry comprises with a smart grid. It’s a<br />

revolutionary step <strong>to</strong>wards au<strong>to</strong>mobile segmentation<br />

comprises with electric transport mobility solutions.<br />

April <strong>2019</strong> 37


Men<strong>to</strong>r’s Standpoint<br />

BEYOND<br />

AUTOMATION:<br />

AI powered Au<strong>to</strong>nomous<br />

Fac<strong>to</strong>ries of the Future<br />

Rise of the industrial robots in 1980s led <strong>to</strong> a<br />

major evolution of Henry Ford’s assembly line<br />

concept. Routine tasks that were being handled<br />

by fac<strong>to</strong>ry workers started <strong>to</strong> be performed by robots with<br />

greater accuracy and efficiency. With the spread of<br />

device-<strong>to</strong>-device communication and IoT pro<strong>to</strong>cols,<br />

robots started taking a serious amount of responsibility<br />

from fac<strong>to</strong>ry workers. This movement was initially led by<br />

th<br />

German high tech firms that branded this shift as the 4<br />

industrial revolution. On the opposite side, there was<br />

China, taking advantage of their access <strong>to</strong> low cost<br />

human labour as an alternative <strong>to</strong> au<strong>to</strong>mation. Very<br />

recently, a few years ago, China flipped their strategy 180<br />

degrees, becoming the biggest advocate of au<strong>to</strong>mation by<br />

starting <strong>to</strong> invest aggressively on buying robots and<br />

developing their own robotics know-how led by<br />

government initiatives. So the technology won. <strong>The</strong>re is<br />

no question about the need for au<strong>to</strong>mation anymore and<br />

major manufacturing companies, including the ones in<br />

China, Germany and rest of the world are racing <strong>to</strong><br />

au<strong>to</strong>mate their industrial processes <strong>to</strong> increase<br />

productivity.<br />

Daghan Cam<br />

Co-founder & CEO<br />

Ai Build<br />

Everything that can be au<strong>to</strong>mated will be<br />

au<strong>to</strong>mated, according <strong>to</strong> Zuboff’s law.<br />

However, some things are more difficult<br />

<strong>to</strong> be au<strong>to</strong>mated than other things.<br />

Those are non-repetitive tasks which<br />

require higher level of cognition and<br />

ability <strong>to</strong> adapt in<strong>to</strong> unknown<br />

conditions. <strong>The</strong>se tasks can be<br />

defined as the last mile in fac<strong>to</strong>ry<br />

au<strong>to</strong>mation. Tesla, the electric car<br />

manufacturer, was recently<br />

criticized by analysts for<br />

au<strong>to</strong>mating their assembly line<br />

more than necessary. <strong>The</strong><br />

reason of the criticism was the<br />

fact that the cost of<br />

au<strong>to</strong>mation exceeded the cost<br />

of a human led assembly<br />

38<br />

April <strong>2019</strong>


line. This may be a valid argument for<br />

<strong>to</strong>day but the solution should be found<br />

in increasing the bar for commercially<br />

viable au<strong>to</strong>mation and not by going<br />

back <strong>to</strong> lower levels of au<strong>to</strong>mation.<br />

So if we are moving <strong>to</strong>wards full<br />

au<strong>to</strong>mation and lights-out<br />

manufacturing, how can the last mile<br />

in fac<strong>to</strong>ries be au<strong>to</strong>mated without<br />

overspending and over engineering?<br />

Au<strong>to</strong>nomy seems <strong>to</strong> be the answer,<br />

therefore Artificial Intelligence…<br />

<strong>The</strong>re is a slight but important<br />

difference between Au<strong>to</strong>mation and<br />

Au<strong>to</strong>nomy. Au<strong>to</strong>nomy is the state of<br />

being able <strong>to</strong> make independent<br />

decisions in situations that were not<br />

experienced before. By definition,<br />

au<strong>to</strong>nomous systems are always<br />

au<strong>to</strong>mated, but the other way around is<br />

not always the case. A system may be<br />

fully au<strong>to</strong>mated but not au<strong>to</strong>nomous.<br />

“Blind Au<strong>to</strong>mation” is the term we use<br />

for this category.<br />

Systems that are blindly au<strong>to</strong>mated are<br />

based on hard coded rules, as in expert<br />

systems, and they tend <strong>to</strong> be very<br />

difficult <strong>to</strong> be reconfigured if the<br />

conditions or requirements change over<br />

time. Au<strong>to</strong>nomous systems, in contrast,<br />

generalize the rules for decision<br />

making in different scenarios by<br />

allowing a higher level of abstraction<br />

in their programming.<br />

For example, in the blind au<strong>to</strong>mation<br />

scenario, a robot may be programmed<br />

<strong>to</strong> go <strong>to</strong> coordinates x, y, z in order <strong>to</strong><br />

pick up an object. This will work<br />

without problems as long as the object<br />

is found precisely at coordinates x, y, z.<br />

However, if for any reason the object is<br />

positioned at a slightly different<br />

location, the robot will still go <strong>to</strong> x, y,<br />

z, fail <strong>to</strong> pick the object up and<br />

continue executing the rest of its<br />

commands without noticing this<br />

problem. Eventually every step<br />

subsequent <strong>to</strong> this failure will also fail.<br />

A better strategy for performing the<br />

same task, is using a robot with vision<br />

sensors, and programming it <strong>to</strong> go <strong>to</strong><br />

the object’s position (as a variable) <strong>to</strong><br />

pick it up. Regardless of where the<br />

object is positioned, robot will localize<br />

it using its sensors and successfully<br />

pick it up. This difference between the<br />

two programming paradigms; “go <strong>to</strong> x,<br />

y, z” and “go <strong>to</strong> an object’s position”<br />

makes a big difference in making the<br />

system less prone <strong>to</strong> making mistakes<br />

in unexpected conditions which is<br />

crucial for last mile fac<strong>to</strong>ry<br />

au<strong>to</strong>mation.<br />

About the Author<br />

Daghan Cam is the Co-founder<br />

and CEO of Ai Build, a London<br />

based startup developing<br />

Artificial Intelligence and<br />

Robotics technologies for the<br />

construction industry. He is also<br />

a visiting lecturer at University<br />

College London doing research<br />

on robotic fabrication, large scale<br />

3d printing and parallel<br />

algorithms with GPU computing.<br />

His work focuses on developing<br />

intelligence for au<strong>to</strong>mating<br />

complex tasks in design and<br />

manufacturing by using<br />

computer vision and machine<br />

learning techniques.<br />

In this scenario where robots make<br />

au<strong>to</strong>nomous decisions by using realtime<br />

sensor data, a feedback loop is<br />

established between physical and<br />

digital environments. <strong>The</strong> constant<br />

flow of information from physical <strong>to</strong><br />

digital and vice versa create immense<br />

amounts of structured data which is the<br />

fuel for AI powered au<strong>to</strong>nomous<br />

fac<strong>to</strong>ries of the future. Such actionmeasurement-action<br />

strategies allow<br />

the systems <strong>to</strong> self-improve over time,<br />

creating a data network effect in<br />

manufacturing. <strong>The</strong> more one process<br />

is executed, the more efficient it will<br />

get. This allows super-human<br />

performance in almost every domain<br />

given enough data.<br />

Robots making hundreds of decisions<br />

every second and receiving hundreds<br />

of measurements from the environment<br />

and from other devices also require<br />

massive computation and s<strong>to</strong>rage<br />

capabilities. Despite the popularity of<br />

cloud computing in most applications<br />

<strong>to</strong>day, a decentralized compute power<br />

is necessary for most robotic<br />

applications and for IoT devices in<br />

general. <strong>The</strong> throughput between the<br />

edge and the cloud through internet<br />

connectivity is simply not enough <strong>to</strong><br />

process all data generated by sensors<br />

and make sensible decisions in realtime.<br />

So edge computing, or fog<br />

computing - dedicated servers on<br />

premise as a layer between individual<br />

devices and the cloud - will likely be<br />

the norm in au<strong>to</strong>nomous fac<strong>to</strong>ries of<br />

the future unless we experience a<br />

breakthrough in science that leads <strong>to</strong><br />

infinitely fast and reliable internet<br />

connectivity. However unlike compute<br />

power, s<strong>to</strong>rage of important data, that<br />

is filtered on the edge, should be<br />

centralized in order <strong>to</strong> achieve the best<br />

decision making models at every<br />

location.<br />

As a summary, a few conclusions and<br />

predictions about the future are:<br />

Ÿ<br />

Ÿ<br />

We are moving <strong>to</strong>wards an<br />

au<strong>to</strong>nomous black-box fac<strong>to</strong>ry<br />

model where the fac<strong>to</strong>ry robots are<br />

operated by themselves without<br />

human intervention.<br />

<strong>The</strong>se fac<strong>to</strong>ries will be powered by<br />

the data that is generated by<br />

themselves and their productivity<br />

will increase over time exceeding<br />

human performance in every<br />

process involved in manufacturing.<br />

Ÿ Fac<strong>to</strong>ries will compute on-premise /<br />

on-edge and they will push<br />

important data <strong>to</strong> cloud for<br />

benefiting from a shared pool of<br />

data with other fac<strong>to</strong>ries.<br />

www.ai-build.com<br />

April <strong>2019</strong> 39

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