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The Outstanding Consulting Firms in 2019

Insights Success has come up with a very trending topic and has allocated under the issue of “The Outstanding Consulting Firms in 2019”. Here we have tried to focus on the different consulting firms portfolios with their unique services.

Insights Success has come up with a very trending topic and has allocated under the issue of “The Outstanding Consulting Firms in 2019”. Here we have tried to focus on the different consulting firms portfolios with their unique services.

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www.<strong>in</strong>sightssuccess.<strong>in</strong><br />

VOL 6<br />

JUNE <strong>2019</strong><br />

ISSUE 6<br />

THE OUTSTANDING<br />

CONSULTING<br />

FIRMS<br />

IN <strong>2019</strong><br />

Creative Factor<br />

Leverag<strong>in</strong>g Creativity<br />

Deflytics Software<br />

Improv<strong>in</strong>g Corporate<br />

Performance by Optimiz<strong>in</strong>g<br />

Decision-mak<strong>in</strong>g<br />

Trident F&B Consultants<br />

Craft<strong>in</strong>g the Best<br />

<strong>Consult<strong>in</strong>g</strong> Services<br />

to the Hospitality Industry


Editor-<strong>in</strong>-Chief Pooja M. Bansal<br />

Manag<strong>in</strong>g Editor Rahul Niraj<br />

Executive Editor<br />

Shruti Jambhale<br />

Art & Design Head Amol Kamble<br />

Associate Designer Poonam Mahajan<br />

Art & Picture Editor Rahul Kavnekar<br />

Co-designer<br />

Shweta Ambilwade<br />

Bus<strong>in</strong>ess Development Leader Joan Ranbhise<br />

Bus<strong>in</strong>ess Development Executive Harshal A. Gawale<br />

Technical Head Pratiksha Patil<br />

Technical Specialist<br />

Amar Sawant<br />

Digital Market<strong>in</strong>g Manager Prashant Chevale<br />

SME-SMO Executives Uma, Ketki<br />

Circulation Manager<br />

Tanaji<br />

sales@<strong>in</strong>sightssuccess.com<br />

June, <strong>2019</strong><br />

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RNI NUMBER: MAHENG/2018/75953


From the<br />

EDITOR<br />

hether the focus is on Strategy, Operations, IT,<br />

WHR, Tax, or F<strong>in</strong>ance, consult<strong>in</strong>g doma<strong>in</strong> is the<br />

staple to the bus<strong>in</strong>ess fraternity.<br />

<strong>The</strong> Rise of<br />

<strong>Consult<strong>in</strong>g</strong><br />

Landscape<br />

“<strong>The</strong> Indian<br />

<strong>in</strong>dustry started<br />

matur<strong>in</strong>g, and thus<br />

the consult<strong>in</strong>g<br />

<strong>in</strong>dustry <strong>in</strong> India<br />

has also started<br />

expand<strong>in</strong>g, not<br />

only <strong>in</strong> terms of<br />

size but also <strong>in</strong><br />

terms of the<br />

service offer<strong>in</strong>gs.”<br />

Today, over 750,000 consult<strong>in</strong>g firms are provid<strong>in</strong>g services<br />

globally. <strong>The</strong>y are completely l<strong>in</strong>ked to the success of many<br />

large companies, start<strong>in</strong>g from provid<strong>in</strong>g a strategic outl<strong>in</strong>e<br />

to simply serv<strong>in</strong>g as the additional pair of hands for the<br />

outsourced work. With the total revenue of around 100 to<br />

300 billion US$, the global consult<strong>in</strong>g <strong>in</strong>dustry is considered<br />

as one of the largest and the most mature sectors <strong>in</strong> the<br />

professional service <strong>in</strong>dustry. From the past few years,<br />

experts have proposed several different methods on how<br />

to def<strong>in</strong>e and value the consult<strong>in</strong>g <strong>in</strong>dustry.<br />

Accord<strong>in</strong>g to well-known researches and survey reports, for<br />

many years globalisation, consolidation, developments <strong>in</strong><br />

laws and legislation, efficiency and technology have acted<br />

as the ma<strong>in</strong> growth drivers of the global consult<strong>in</strong>g <strong>in</strong>dustry<br />

and even they are same for the Indian consult<strong>in</strong>g <strong>in</strong>dustry.<br />

‘Today, the Indian consult<strong>in</strong>g market is also pick<strong>in</strong>g up<br />

high growth!’<br />

Hav<strong>in</strong>g reached over 13,000 crore this year, Indian<br />

consult<strong>in</strong>g market has booked further growth over the next<br />

few years. This rapid growth <strong>in</strong> the Indian consult<strong>in</strong>g market<br />

has placed the name of ‘INDIA’ among the biggest markets<br />

<strong>in</strong> the world. Opportunities are grow<strong>in</strong>g up due to this Indian<br />

economy and grow<strong>in</strong>g demand for consultancy services,<br />

and these are the key factor for beh<strong>in</strong>d this growth.<br />

It can be concluded that is the high time to make plans and<br />

take actions accord<strong>in</strong>gly. Just to exploit the tremendous<br />

potential available for growth of the consult<strong>in</strong>g market.<br />

Shruti P. Jambhale


CONTENTS<br />

INTERVIEW WITH INSIGHTS SUCCCESS<br />

18 24 34<br />

Creative Factor<br />

Leverag<strong>in</strong>g Creativity<br />

Deflytics Software<br />

Improv<strong>in</strong>g Corporate<br />

Performance by Optimiz<strong>in</strong>g<br />

Decision-mak<strong>in</strong>g<br />

Trident F&B Consultants<br />

Craft<strong>in</strong>g the Best<br />

<strong>Consult<strong>in</strong>g</strong> Services<br />

to the Hospitality Industry<br />

Exclusive<br />

<strong>Consult<strong>in</strong>g</strong> Bus<strong>in</strong>ess<br />

<strong>Consult<strong>in</strong>g</strong> Insights<br />

10 42<br />

Thoughts on <strong>Consult<strong>in</strong>g</strong>


28<br />

Hir<strong>in</strong>g ISO Consultants<br />

Reasons of Hir<strong>in</strong>g<br />

ISO Consultants<br />

CXO STANDPOINT<br />

62<br />

52<br />

Spells for Growth<br />

6 Secrets to Drive Growth<br />

for SMEs and Startups<br />

Develop<strong>in</strong>g Future Leaders<br />

F<strong>in</strong>d<strong>in</strong>g the Right <strong>Consult<strong>in</strong>g</strong><br />

Firm for Bus<strong>in</strong>ess Growth<br />

<strong>in</strong> the B2C Sector<br />

70<br />

Pioneers <strong>in</strong> <strong>Consult<strong>in</strong>g</strong><br />

Strategies to Become<br />

a New Age Consultant<br />

88<br />

Choos<strong>in</strong>g the Right<br />

F<strong>in</strong>d<strong>in</strong>g the Right Executive<br />

Coach to Create Future Leaders


22<br />

30<br />

9Pax Restaurant Consultants<br />

Provid<strong>in</strong>g a New and Clear<br />

Direction for Success<br />

Anlight <strong>Consult<strong>in</strong>g</strong> Services<br />

Deliver<strong>in</strong>g Expert Solutions<br />

48 50<br />

Arkstons Advisory<br />

Boost<strong>in</strong>g Bus<strong>in</strong>ess<br />

Performance<br />

Ashok Dh<strong>in</strong>gra Associates<br />

Attorneys at Law<br />

56 58<br />

Banthia & Co. Advocates<br />

Spread<strong>in</strong>g Its Legal<br />

Legacy Worldwide<br />

Bra<strong>in</strong>iac IP Solutions<br />

A One-stop Solution for<br />

Intellectual Property Rights<br />

64 68<br />

Emblix Solutions<br />

Empower<strong>in</strong>g Bus<strong>in</strong>esses<br />

through Clicks<br />

F<strong>in</strong>Arb <strong>Consult<strong>in</strong>g</strong><br />

Provid<strong>in</strong>g Insights for Success!


74 76<br />

Goldm<strong>in</strong>e<br />

Shap<strong>in</strong>g Anyth<strong>in</strong>g but<br />

Not the Ord<strong>in</strong>ary<br />

KPMC<br />

<strong>Consult<strong>in</strong>g</strong> | Plann<strong>in</strong>g | Management<br />

80<br />

82<br />

Madhees Techno <strong>Consult<strong>in</strong>g</strong><br />

A Complete Solution Provider<br />

MakroCare<br />

Expert Strategic Partners<br />

86 92<br />

PCS Project Management Services<br />

Transform<strong>in</strong>g Architectural Vision <strong>in</strong>to Reality<br />

Productivity Management Group<br />

Cultur<strong>in</strong>g Work Culture<br />

94<br />

Stalwart Bus<strong>in</strong>ess Consortium<br />

Empower<strong>in</strong>g SME's to build a ‘Better Tomorrow’


<strong>Consult<strong>in</strong>g</strong> <strong>Firms</strong>:<br />

Lead<strong>in</strong>g the ‘Change’<br />

<strong>in</strong> the Bus<strong>in</strong>ess World<br />

oday’s modern bus<strong>in</strong>ess is<br />

Tvery dynamic. Every<br />

company wants to be the<br />

best <strong>in</strong> this bus<strong>in</strong>ess world. <strong>The</strong>re<br />

is only one s<strong>in</strong>gle word that can<br />

best describe today’s bus<strong>in</strong>ess is<br />

change. This change makes the<br />

companies spend substantially on<br />

Research and development (R&D)<br />

to survive <strong>in</strong> the market.<br />

This month, Insights Success has<br />

come up with a very trend<strong>in</strong>g<br />

topic and has allocated under the<br />

issue of “<strong>The</strong> <strong>Outstand<strong>in</strong>g</strong><br />

<strong>Consult<strong>in</strong>g</strong> <strong>Firms</strong> <strong>in</strong> <strong>2019</strong>”. Here<br />

we have tried to focus on the<br />

different consult<strong>in</strong>g firms<br />

portfolios with their unique<br />

services. Some of the mentioned<br />

below consult<strong>in</strong>g firms <strong>in</strong> India<br />

that has grabbed our attention<br />

most to become the outstand<strong>in</strong>g<br />

consult<strong>in</strong>g firms <strong>in</strong> this edition.<br />

On the Cover of the magaz<strong>in</strong>e, we<br />

have featured the very special<br />

and very trend<strong>in</strong>g <strong>in</strong>formative<br />

Special Article, with deep<br />

<strong>in</strong>dustry <strong>in</strong>sights.<br />

We have also focused on<br />

different companies those have<br />

come up with unique solutions,<br />

and thus chosen, Anlight<br />

<strong>Consult<strong>in</strong>g</strong> Services Pvt. Ltd. is a<br />

customer-centric consult<strong>in</strong>g<br />

company provid<strong>in</strong>g a wide range<br />

of IT and HR Services. Arkstone


Advisroy LLP is a boutique Investment Bank<strong>in</strong>g<br />

Advisory Firm based <strong>in</strong> the GCC and Europe.<br />

Ashok Dh<strong>in</strong>gra Associates is a professional<br />

services firm offer<strong>in</strong>g a wide range of services.<br />

Bra<strong>in</strong>iac IP Solutions is one of the lead<strong>in</strong>g names<br />

<strong>in</strong> the field of Intellectual Property Rights; does<br />

draft<strong>in</strong>g, fil<strong>in</strong>g, and analytics of Patents, as well as<br />

Trademark fil<strong>in</strong>g and watch services for our<br />

valued Indian and global clients. Emblix<br />

Solutions provides high-quality, result-oriented<br />

Digital Services rang<strong>in</strong>g from SEO to Web Design,<br />

Social Media Market<strong>in</strong>g and more, to a broad<br />

spectrum of clients from diverse <strong>in</strong>dustry<br />

segments. F<strong>in</strong>arb Analytics <strong>Consult<strong>in</strong>g</strong> Pvt. Ltd.<br />

is help<strong>in</strong>g to benefit the bus<strong>in</strong>esses, as almost<br />

every Bus<strong>in</strong>ess today needs analytics services to<br />

vary<strong>in</strong>g degrees and sometimes the needs may<br />

seem obscure. Goldm<strong>in</strong>e Project Consultants is<br />

a Turnkey Solutions Company roll<strong>in</strong>g out Quality<br />

Interior Design & Architectural Projects with<br />

Excellence. Kashish Project Management &<br />

<strong>Consult<strong>in</strong>g</strong> Eng<strong>in</strong>eers is a multidiscipl<strong>in</strong>ary<br />

consultancy provid<strong>in</strong>g a range of consult<strong>in</strong>g,<br />

plann<strong>in</strong>g and management services to the<br />

construction and eng<strong>in</strong>eer<strong>in</strong>g organizations<br />

across the world. MakroCare is a lead<strong>in</strong>g<br />

consult<strong>in</strong>g firm with a focus on BioPharma and<br />

Medical Devices <strong>in</strong>dustries. PCS Project<br />

management is built on the strong foundation of<br />

superlative quality, aesthetic approach,<br />

<strong>in</strong>novation and professionalism and one of the<br />

lead<strong>in</strong>g project managements consultancy firm<br />

based <strong>in</strong> Ahmedabad, Gujarat hav<strong>in</strong>g branch<br />

office <strong>in</strong> Indore, M.P. Productivity Management<br />

Group (PMG) is a novel Bus<strong>in</strong>ess Management<br />

<strong>Consult<strong>in</strong>g</strong> Firm. Stalwart Bus<strong>in</strong>ess Consortium<br />

LLP provides need and value-based measurable<br />

solution <strong>in</strong>terventions to help Bus<strong>in</strong>ess grow<br />

exponentially us<strong>in</strong>g the AIMS approach. 9pax<br />

Restaurant Consultants assure excellent response<br />

and transparent services for the entire restaurant<br />

start-up requirements and provide the right<br />

directions.<br />

Along with this, we have an exclusive Interview<br />

with Insights Success. Here, Sanjeev Agrawal, the<br />

Founder & Director at Deflytics Software; -Tridiv<br />

Das & Satish Kumar, the Co-founders of Creative<br />

Factor Group; and Sanjeev Sareen, CEO &<br />

Abhishek Saareen, Executive Director at Trident<br />

F&B Consultants Pvt. Ltd. have shared some<br />

<strong>in</strong>sightful answers highlight<strong>in</strong>g the <strong>in</strong>fluences<br />

made by their firm, service offer<strong>in</strong>gs, w<strong>in</strong>n<strong>in</strong>g<br />

honours, current and future perceptions.<br />

This magaz<strong>in</strong>e also <strong>in</strong>cludes leaders’ thoughts as<br />

well. CA Jayant Kadge, Founder and CEO, Biz<br />

Bra<strong>in</strong>s Systems discusses on the topic “6 Secrets<br />

to Drive Growth for SMEs and Startups”. Brijesh<br />

Kumar, the Founder & CEO of QC Certification<br />

talks on “Reasons of Hir<strong>in</strong>g ISO Consultants”.<br />

Karthik, the Founder of P<strong>in</strong>k Ladder shares view<br />

on “F<strong>in</strong>d<strong>in</strong>g the Right Executive Coach to Create<br />

Future Leaders”. Ashw<strong>in</strong> Satish Bhadri, CEO of<br />

Equ<strong>in</strong>ox Labs highlights his views on “Strategies<br />

to Become a New Age Consultant”. V<strong>in</strong>eet<br />

Trakroo, CEO at Evolution Strategy Advisors<br />

shares <strong>in</strong>sights on “F<strong>in</strong>d<strong>in</strong>g the Right <strong>Consult<strong>in</strong>g</strong><br />

Firm for Bus<strong>in</strong>ess Growth <strong>in</strong> the B2C Sector”.<br />

<strong>The</strong> editor’s thoughts are also part of this<br />

magaz<strong>in</strong>e where they have made some amaz<strong>in</strong>g<br />

<strong>in</strong>fo-graphic article like “<strong>The</strong> World’s Billionaires”.<br />

So, flip the pages of our magaz<strong>in</strong>e and explore<br />

<strong>in</strong>terest<strong>in</strong>g <strong>in</strong>sights <strong>in</strong>to the world of bus<strong>in</strong>ess!


CONSULTING<br />

BUSINESS<br />

THE RISE OF CONSULTING<br />

While the global consult<strong>in</strong>g <strong>in</strong>dustry mov<strong>in</strong>g at a steady pace, <strong>in</strong> the<br />

Indian consult<strong>in</strong>g market has evolved as a decent contributor to the<br />

Indian GDP. Stamp<strong>in</strong>g a consistent growth s<strong>in</strong>ce the last few years, the<br />

average growth has shooted upto 6.75%, as per <strong>in</strong>dustry reports.<br />

Professional competency, heightened demand, agility, and need for<br />

process-oriented skillsets are few of the factors that have driven the<br />

consult<strong>in</strong>g <strong>in</strong>dustry to evolve <strong>in</strong> the recent years. It’s the right time to<br />

strengthen the framework of the consult<strong>in</strong>g bus<strong>in</strong>ess by embrac<strong>in</strong>g<br />

<strong>in</strong>novation and nurtur<strong>in</strong>g talent.<br />

WHAT IS CONSULTING BUSINESS ABOUT?<br />

“If you are sell<strong>in</strong>g a service, you’re sell<strong>in</strong>g a Relationship. And,<br />

relationships are about feel<strong>in</strong>gs, not about what you do!” –Dan Lok,<br />

World's Highest Paid Consultant.<br />

Accord<strong>in</strong>g to the dictionary a consultant can be def<strong>in</strong>ed as 'an<br />

expert <strong>in</strong> a particular field who particularly works as an advisor for a<br />

company or another <strong>in</strong>dividual'.<br />

Accord<strong>in</strong>g to the research, A consultant’s job is just to consult. No<br />

more, no less than other. It’s that simple.<br />

<strong>The</strong>re is no magical formula that makes one consultant more<br />

successful than other.<br />

But, yes there are some key po<strong>in</strong>ts which act as a secret sauce for<br />

these successful consultants.<br />

JUNE <strong>2019</strong> |<br />

18


Exclusive<br />

3BASIC CATEGORIES OF CONSULTING<br />

Here we have mentioned the 3 basic categories<br />

of consult<strong>in</strong>g and everyth<strong>in</strong>g else falls under this<br />

group.<br />

WHAT A CONSULTANT SELL?<br />

Ÿ Stupid questions<br />

Ÿ Fresh Eyes<br />

Ÿ Specialized knowledge<br />

Ÿ Discover<strong>in</strong>g hidden opportunities<br />

Ÿ Connections<br />

Ÿ Resources<br />

Ÿ Challenges pre-conceived limit<br />

Ÿ Implementation<br />

Ÿ Accountability<br />

Ÿ Recognition<br />

Ÿ Validation<br />

Ÿ Motivation<br />

Ÿ And most importantly a Consultant is sell<strong>in</strong>g<br />

Certa<strong>in</strong>ty to an Uncerta<strong>in</strong> World.<br />

Strategy <strong>Consult<strong>in</strong>g</strong><br />

Operations <strong>Consult<strong>in</strong>g</strong>, F<strong>in</strong>ancial Advisory <strong>Consult<strong>in</strong>g</strong>,<br />

Human Resources <strong>Consult<strong>in</strong>g</strong>, Risk & Compliance<br />

<strong>Consult<strong>in</strong>g</strong><br />

Corporate <strong>Consult<strong>in</strong>g</strong><br />

IT <strong>Consult<strong>in</strong>g</strong>, Bus<strong>in</strong>ess <strong>Consult<strong>in</strong>g</strong>, Environmental<br />

<strong>Consult<strong>in</strong>g</strong>, Software <strong>Consult<strong>in</strong>g</strong>, Sales <strong>Consult<strong>in</strong>g</strong><br />

Independent <strong>Consult<strong>in</strong>g</strong><br />

Market<strong>in</strong>g <strong>Consult<strong>in</strong>g</strong>, F<strong>in</strong>ancial <strong>Consult<strong>in</strong>g</strong>, Image<br />

<strong>Consult<strong>in</strong>g</strong>, Social Media <strong>Consult<strong>in</strong>g</strong>, Career Coach<strong>in</strong>g &<br />

<strong>Consult<strong>in</strong>g</strong><br />

11 | JUNE <strong>2019</strong>


MAJOR TYPES OF FIRMS<br />

• Top3 firms (MBB) - McK<strong>in</strong>sey, BCG, and Ba<strong>in</strong><br />

• Big4 - Deloitte, PwC, KPMG, Ernst & Young<br />

• Tire2 - Accenture, Oliver, Wyman, and LEK, etc.<br />

BAIN & COMPANY<br />

Ba<strong>in</strong> stands as one of the leaders <strong>in</strong> management<br />

consult<strong>in</strong>g along with McK<strong>in</strong>sey and BCG.<br />

Headquartered <strong>in</strong> Boston, it was founded <strong>in</strong> 1973<br />

and also has a global presence with over 56<br />

locations across the globe.<br />

BOSTON CONSULTING GROUP<br />

With over 90 offices across different nations, BCG has<br />

over 6000 consultants and the corporate office is<br />

located <strong>in</strong> Massachusetts, USA. It carries a great deal of<br />

expertize <strong>in</strong> the areas of healthcare, chemicals, and<br />

retail.<br />

ERNST & YOUNG<br />

Hav<strong>in</strong>g a presence <strong>in</strong> over 150 countries across the<br />

globe, it was founded <strong>in</strong> 1989 and caters to areas<br />

<strong>in</strong>clud<strong>in</strong>g Assurance, tax, advisory and more! Listed<br />

<strong>in</strong> Forbes as of the leaders <strong>in</strong> best management<br />

consult<strong>in</strong>g firms, it is headquartered <strong>in</strong> London, UK.<br />

ACCENTURE<br />

Headquartered <strong>in</strong> Dubl<strong>in</strong>, Ireland, it has a global<br />

presence with approx. 1,30,000 employees <strong>in</strong> India.<br />

Major areas of operations <strong>in</strong>clude <strong>Consult<strong>in</strong>g</strong>, Strategy,<br />

Technology, and Operations.<br />

DELOITTE<br />

Situated <strong>in</strong> the UK, Deloitte was <strong>in</strong>cepted <strong>in</strong> 1845 and is<br />

counted among the big 4 professional services<br />

companies. Termed as the ‘Stanford of <strong>Consult<strong>in</strong>g</strong>’, it<br />

offers services <strong>in</strong> the areas perta<strong>in</strong><strong>in</strong>g to human capital,<br />

strategy and operations, and technology.<br />

KPMG<br />

th<br />

Ranked as 12 <strong>in</strong> Fortune's list of '100 best<br />

companies to work for', KPMG was <strong>in</strong>cepted <strong>in</strong> 1987<br />

and till today it has over 150 offices <strong>in</strong> various parts<br />

of the globe. It provides services <strong>in</strong> the categories of<br />

f<strong>in</strong>ancial audit, advisory, tax and much more!<br />

MCKINSEY<br />

Stand<strong>in</strong>g as the most renowned and talked about<br />

consult<strong>in</strong>g services provider at the global platform,<br />

it has over 127 offices throughout the world and has<br />

its corporate office <strong>in</strong> New York.<br />

JUNE <strong>2019</strong> |<br />

12


SIX ASPECTS<br />

01<br />

02<br />

03<br />

Brand<strong>in</strong>g/Prestige<br />

Salary/ Compensation<br />

ra<strong>in</strong><strong>in</strong>g<br />

GROW YOUR BUSINESS: 2 WAYS<br />

04<br />

Culture<br />

05<br />

Exit Opportunities<br />

06<br />

Interviews<br />

• Volume Based<br />

• Value Based<br />

SECRET OF THE WORLD’S MOST SUCCESSFUL CONSULTANTS<br />

• Be Different<br />

• Be Strong<br />

• Be Committed<br />

<strong>The</strong> most successful consultants <strong>in</strong> the world have one th<strong>in</strong>g <strong>in</strong> common<br />

• Surround<strong>in</strong>g yourself with successful people<br />

Why?<br />

You get Inspired<br />

You get Motivation<br />

Shows you what is possible<br />

Follow + Customize to your own<br />

Don’t Wait<br />

13 | JUNE <strong>2019</strong>


WORLD'S PROSPECTIVE<br />

Embrac<strong>in</strong>g <strong>in</strong>novative practices and the global <strong>Consult<strong>in</strong>g</strong> market has experienced a major transit that has<br />

matured as a process-oriented platform. Adapt<strong>in</strong>g to the needs of the modern-day bus<strong>in</strong>ess, the consult<strong>in</strong>g sector<br />

has evolved as one of the largest markets with<strong>in</strong> the professional services <strong>in</strong>dustry.<br />

THE CONSULTING INDUSTRY – <strong>2019</strong> AND BEYOND<br />

As conventional strategies take a backspace with the advent of customer-centric approach, the com<strong>in</strong>g years are<br />

surely go<strong>in</strong>g to revamp the <strong>in</strong>dustry <strong>in</strong> terms of new areas and flexibility of work. While a decade ago, there were<br />

only a handful of players manag<strong>in</strong>g the bus<strong>in</strong>ess with traditional policies; today the bus<strong>in</strong>ess environment is highly<br />

competitive and progressive. Macro factors such as ‘low-cost’ bus<strong>in</strong>ess, acquisition by big-sized players, ‘new-age’<br />

technologies and evolv<strong>in</strong>g ‘<strong>in</strong>-house’ consultants are further disrupt<strong>in</strong>g the consult<strong>in</strong>g <strong>in</strong>dustry.<br />

It's all about Transformational Relationship!<br />

JUNE <strong>2019</strong> |<br />

14


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Creative<br />

Factor<br />

Leverag<strong>in</strong>g Creativity<br />

Tridiv Das, Founder<br />

ABus<strong>in</strong>ess <strong>Consult<strong>in</strong>g</strong> and<br />

Communication Services Agency<br />

–Creative Factor believes <strong>in</strong> work<strong>in</strong>g<br />

with clients as an extended team. In an<br />

<strong>in</strong>terview with Insights Success, Tridiv Das,<br />

the Founder of Creative Factor Group has<br />

shared some <strong>in</strong>sightful answers highlight<strong>in</strong>g<br />

the <strong>in</strong>fluences made by his firm, service<br />

offer<strong>in</strong>gs, w<strong>in</strong>n<strong>in</strong>g honors, current and future<br />

perceptions.<br />

SATISH KUMAR, Co-founder<br />

JUNE <strong>2019</strong> |<br />

18


Interview with Insights Success<br />

1. Enlighten us with the foundation story of the<br />

company and also the brief details of the<br />

company’s <strong>in</strong>itial days.<br />

Creative Factor was founded <strong>in</strong> the year 2009,<br />

with very modest beg<strong>in</strong>n<strong>in</strong>gs as a proprietorship<br />

company by Tridiv Das <strong>in</strong> the month of<br />

September. <strong>The</strong> company was started <strong>in</strong> a small<br />

corner <strong>in</strong> his house, <strong>in</strong> Bengaluru with just a<br />

Laptop.<br />

Two to three months <strong>in</strong>to the bus<strong>in</strong>ess, and after<br />

consult<strong>in</strong>g a few large and prestigious Indian and<br />

MNC brands, on their Market<strong>in</strong>g & Brand<br />

Management strategy, he was jo<strong>in</strong>ed by his<br />

longtime colleague and friend Satish Kumar to<br />

add more <strong>in</strong>tellectual and bus<strong>in</strong>ess operational<br />

strength to the company. While Tridiv looked <strong>in</strong>to<br />

the idea and strategy part of the assignments,<br />

Satish used to manage the doma<strong>in</strong> of giv<strong>in</strong>g life to<br />

the ideas.<br />

We are constantly try<strong>in</strong>g to leverage creativity as a<br />

practice which is deliver<strong>in</strong>g the brilliant ideas.<br />

Also, we added more muscle by build<strong>in</strong>g our<br />

teams and opened an office <strong>in</strong> Delhi &<br />

subsequently <strong>in</strong> Chennai. <strong>The</strong> word about our<br />

good work and our motto of work<strong>in</strong>g as a truly<br />

extended team for our clients fetched us more<br />

bus<strong>in</strong>ess. Clients started trust<strong>in</strong>g us as their true<br />

advisors, an extended team who solves their<br />

bus<strong>in</strong>ess problems.<br />

S<strong>in</strong>ce the very beg<strong>in</strong>n<strong>in</strong>g, we have been strictly<br />

follow<strong>in</strong>g and re<strong>in</strong>forc<strong>in</strong>g processes. Hence, we<br />

are one the first agencies to implement ISO<br />

Certification.<br />

2. Brief us about the Founder/CEO of the<br />

company and the major contribution of<br />

him/her towards the company.<br />

As a founder one has to wear multiple hats, and<br />

Tridiv has managed it very well, do<strong>in</strong>g equal<br />

justice with all the departments that are crucial to<br />

the success of the organization.<br />

He along with his partner, Satish, def<strong>in</strong>ed and<br />

implemented all the systems and processes<br />

required for the smooth function<strong>in</strong>g of the<br />

organisation. And this experience has given us the<br />

edge to consult and advise mid-sized<br />

organisations, to help them establish their bus<strong>in</strong>ess<br />

processes successfully.<br />

Tridiv is the face of the organisation, and has been<br />

constantly striv<strong>in</strong>g to raise the bar, be <strong>in</strong> our<br />

consult<strong>in</strong>g or delivery models. He has been<br />

<strong>in</strong>strumental <strong>in</strong> foresee<strong>in</strong>g the future of our<br />

<strong>in</strong>dustry, and has prepared the organization to<br />

embrace change, learn, equip, tra<strong>in</strong> and mentor the<br />

team for the future – be <strong>in</strong> the areas of technology<br />

implementations, new services, and consult<strong>in</strong>g<br />

assignments.<br />

3. Please share with us the <strong>in</strong>itial struggle that<br />

strengthen the current success of the brand.<br />

<strong>The</strong> <strong>in</strong>itial days were a struggle as is the case with<br />

all Entrepreneurs, attract<strong>in</strong>g right talent, manag<strong>in</strong>g<br />

f<strong>in</strong>ances, surplus funds for operat<strong>in</strong>g expenses<br />

were some of the key challenge.<br />

We also faced the challenge of compet<strong>in</strong>g aga<strong>in</strong>st<br />

small players who sold the services at prices<br />

below the market value. But we stood our ground,<br />

and over a period of time, potential clients, saw<br />

the value that we brought to the table, <strong>in</strong> work<strong>in</strong>g<br />

with them as their truly extended team! All these<br />

struggles taught us that we need to empower<br />

ourselves, with the best of knowledge, resources<br />

and network of partners.<br />

We constantly push our teams to push themselves<br />

to be the best <strong>in</strong> the <strong>in</strong>dustry, and we encourage<br />

them to <strong>in</strong>vest time <strong>in</strong> themselves, and learn new<br />

th<strong>in</strong>gs and stay abreast of what is happen<strong>in</strong>g <strong>in</strong> the<br />

<strong>in</strong>dustry (Bus<strong>in</strong>ess Communication, <strong>Consult<strong>in</strong>g</strong> &<br />

that of our clients’ <strong>in</strong>dustries). We conduct many<br />

<strong>in</strong>-house tra<strong>in</strong><strong>in</strong>g programs (some of which are<br />

mandatory, and others are optional, as per the<br />

choice of the team members) for the team<br />

members, the next and upcom<strong>in</strong>g generation to<br />

empower them, to lead the future.<br />

We have also managed to br<strong>in</strong>g on board some of<br />

the exceptionally best talents <strong>in</strong> the <strong>in</strong>dustry to be<br />

a part of our management team, viz Partho S<strong>in</strong>ha –<br />

to nurture and grow our Creative & Innovation<br />

Th<strong>in</strong>k<strong>in</strong>g practice & Tripesh Das – to wield and<br />

19 | JUNE <strong>2019</strong>


grow our Visual Media & Digital Spheres, which<br />

has strengthened the confidence that our client’s<br />

place <strong>in</strong> us.<br />

4. Tell us about the services you provide through<br />

your venture.<br />

Bus<strong>in</strong>ess Communications – We provide all the<br />

services that a Brand or Market<strong>in</strong>g Head of an<br />

organization would require to help him / her keep<br />

his / her Brand stay relevant among their stake<br />

holders (Internal & External), us<strong>in</strong>g traditional &<br />

technology driven tools.<br />

Bus<strong>in</strong>ess <strong>Consult<strong>in</strong>g</strong> – We provide a whole range<br />

of services to help organizations scale their<br />

bus<strong>in</strong>ess, sett<strong>in</strong>g up processes, Digital<br />

Enablement, HR services, Gap Audits, Customer<br />

Experience Design & development, Leadership<br />

Tra<strong>in</strong><strong>in</strong>g, Trademark & IP consult<strong>in</strong>g, Manag<strong>in</strong>g &<br />

Resolv<strong>in</strong>g Broad Level Conflicts, Brand Bus<strong>in</strong>ess<br />

Workshops, Cultural Transformation, Personal<br />

Brand<strong>in</strong>g and customised consult<strong>in</strong>g offer<strong>in</strong>gs as<br />

well.<br />

5. What have been big developments for the<br />

company <strong>in</strong> India over the last six months?<br />

We have restarted our operations <strong>in</strong> the West, have<br />

signed up a few prestigious consult<strong>in</strong>g<br />

assignments, strengthened our network, and are<br />

<strong>in</strong>vest<strong>in</strong>g time and energy <strong>in</strong> technological<br />

enablement. We are also <strong>in</strong> discussion for<br />

collaborations with <strong>in</strong>ternational partners.<br />

6. Please share some success stories, awards and<br />

accolades that the company has received.<br />

Our biggest awards have been our select list of<br />

long-stand<strong>in</strong>g clients, and there have been many<br />

challenges that we have solved along with our<br />

clients, the details of which are confidential. We<br />

have won a few <strong>in</strong>dustry awards for bus<strong>in</strong>ess<br />

communication assignments, some of them worth<br />

mention<strong>in</strong>g are:<br />

& Gas / Renewables, etc)<br />

- Ticket to Break Free for Fujitsu at DMAI<br />

7. How will you describe your company <strong>in</strong> one<br />

word?<br />

Problem-Solvers / Advisors<br />

8. What is the current <strong>in</strong>dustry scenario from<br />

your perspective?<br />

<strong>The</strong> <strong>in</strong>dustry <strong>in</strong> go<strong>in</strong>g through a flux, and<br />

Technology comb<strong>in</strong>ed with Creativity is chang<strong>in</strong>g<br />

the entire communications <strong>in</strong>dustry landscape, and<br />

one has to constantly keep evolv<strong>in</strong>g to deliver the<br />

best experiences on behalf of the Brands we<br />

represent.<br />

9. Advice for the budd<strong>in</strong>g entrepreneurs who are<br />

try<strong>in</strong>g to embark <strong>in</strong> the same field.<br />

Bus<strong>in</strong>esses are not built overnight, they need time,<br />

so one must have the patience to go through the<br />

turmoil and the ups and downs. Secondly,<br />

bus<strong>in</strong>esses are best built for a purpose, don't do<br />

bus<strong>in</strong>ess only for money- it’s not <strong>in</strong>spir<strong>in</strong>g.<br />

10. Brief us about the future of the company or the<br />

goal it has set to mark its exceptionality <strong>in</strong><br />

future.<br />

<strong>The</strong> focus for the near future is to strengthen our<br />

consult<strong>in</strong>g offer<strong>in</strong>gs, establish ventures that focus<br />

on an overall betterment of the society at large (we<br />

have two such ventures – Green Factor (Indoor<br />

Greenhouse solution to solve food crisis <strong>in</strong> the<br />

overpopulated world) and Samsarana (An<br />

Advance Age Solution)), work on build<strong>in</strong>g and<br />

tra<strong>in</strong><strong>in</strong>g our second level of management, establish<br />

our <strong>in</strong>ternational footpr<strong>in</strong>t <strong>in</strong> emerg<strong>in</strong>g markets,<br />

<strong>in</strong>vest <strong>in</strong> technology enablers, build<strong>in</strong>g a culture<br />

that will address the needs of today’s millennials<br />

and empower<strong>in</strong>g them to realize their true<br />

potential.<br />

- Be a Responsible Indian for Schneider Electric<br />

was nom<strong>in</strong>ated at the Brand Equity Kaleido<br />

Awards for Best campaign <strong>in</strong> Energy (Power / Oil<br />

JUNE <strong>2019</strong> |<br />

20


Chef Shajahan M Abdul<br />

Founder<br />

“<br />

To fulfill the<br />

dreams of<br />

millions ‘ to<br />

realize their<br />

successful<br />

restaurant<br />

bus<strong>in</strong>ess<br />

worldwide<br />

‘<br />

“<br />

9PAX<br />

RESTAURANT<br />

CONSULTANTS<br />

Provid<strong>in</strong>g a New<br />

and Clear<br />

Direction for<br />

Success<br />

JUNE <strong>2019</strong> |<br />

22


With the vision to become<br />

the world’ best food<br />

bus<strong>in</strong>ess serv<strong>in</strong>g the<br />

exquisite and affordable recipes, 9Pax<br />

Restaurant Consultants Pvt. Ltd. is a<br />

novel consult<strong>in</strong>g firm founded <strong>in</strong> 2011.<br />

Headquarter <strong>in</strong> Mysore, it has its major<br />

operation centers <strong>in</strong> India, USA, UAE,<br />

Kuwait, and the UK.<br />

9Pax Restaurant Consultants helps<br />

food & beverage bus<strong>in</strong>ess achieve their<br />

goals. Till date the company has served<br />

total 200 Plus Clients Worldwide.<br />

<strong>The</strong> 9Pax Chef<br />

Chef Shajahan M Abdul is the<br />

Founder of 9Pax Restaurant<br />

Consultants Pvt Ltd. He handles<br />

multiple responsibilities under the roof<br />

of 9pax Restaurant Consultants. He has<br />

completed his Master’s <strong>in</strong> Hotel<br />

Management from France and has also<br />

worked under well-known chefs<br />

throughout his career.<br />

Chef Shajahan is passionate about<br />

creat<strong>in</strong>g <strong>in</strong>novative products and<br />

solutions for his clients. He has<br />

nurtured the company over the years<br />

by add<strong>in</strong>g unique values <strong>in</strong> creat<strong>in</strong>g<br />

world class bus<strong>in</strong>ess to his customers.<br />

As a team, Shajahan and his team<br />

members have exceptionally managed<br />

to be the world leaders <strong>in</strong> hospitality,<br />

food manufactur<strong>in</strong>g, and retail<br />

bus<strong>in</strong>esses. He has successfully<br />

handled Expansions, Diversification,<br />

Tra<strong>in</strong><strong>in</strong>g, Intonations, and Bus<strong>in</strong>ess<br />

Growth with Stability over the years <strong>in</strong><br />

Hospitality Sector.<br />

Chef Shajahan said “I feel every day<br />

that there is a greater challenges<br />

await<strong>in</strong>g for me out there & I’m just<br />

warm<strong>in</strong>g up!” Further, he adds “I wish<br />

to jo<strong>in</strong> hands with companies with<br />

larger vision as I have the confidence<br />

to drive your company towards success<br />

beyond imag<strong>in</strong>ation.”<br />

<strong>The</strong> Extended Reach<br />

With over 200 plus clients across the<br />

globe, 9Pax Restaurant Consultants is<br />

now a pioneer <strong>in</strong> creat<strong>in</strong>g solutions for<br />

food & beverage <strong>in</strong>dustry.<br />

<strong>The</strong> objective of the company is to<br />

reach out to the food & beverage<br />

bus<strong>in</strong>esses which are New Startups,<br />

Bus<strong>in</strong>esses which are look<strong>in</strong>g for<br />

expansion, and Bus<strong>in</strong>esses which are<br />

struggl<strong>in</strong>g to manage the operations.<br />

Exceptional Solutions<br />

9Pax also helps <strong>in</strong> franchis<strong>in</strong>g the<br />

bus<strong>in</strong>ess across the globe with best-<strong>in</strong>class<br />

strategy to excel all challenges<br />

and achieve market leadership.<br />

Follow<strong>in</strong>g are the formats of the<br />

bus<strong>in</strong>esses for which 9Pax provides<br />

solutions:<br />

• Industrial Canteens<br />

• Hospitals<br />

• Hotels<br />

• Restaurants<br />

• <strong>The</strong>me Parks<br />

• Resorts<br />

• Motels<br />

• Bar<br />

9Pax has been deliver<strong>in</strong>g various<br />

service formats which are namely:<br />

• D<strong>in</strong>e-<strong>in</strong><br />

• QSR<br />

• Takeaway<br />

• Cloud Kitchens<br />

• Food Courts<br />

Success Stories<br />

9Pax vision was too big and any<br />

obstacle would not stop the company’s<br />

vision <strong>in</strong> achiev<strong>in</strong>g its goal. <strong>The</strong> format<br />

of work is simple, reach out to the<br />

needy and help them <strong>in</strong> achiev<strong>in</strong>g their<br />

dreams! It has been also a part of<br />

many brand successes <strong>in</strong>clud<strong>in</strong>g brands<br />

like Mr. Idli and Chef Abdul’s<br />

Tandooriwala. Both the brands have<br />

received many national and<br />

<strong>in</strong>ternational awards and recognitions.<br />

Chef Shajahan’s Advice for the<br />

Budd<strong>in</strong>g Entrepreneurs<br />

If you care to treat the hunger! You are<br />

do<strong>in</strong>g the worthiest bus<strong>in</strong>ess on this<br />

earth. If you areable to br<strong>in</strong>g smile on<br />

the face of the needy then, you should<br />

try reach<strong>in</strong>g out to the millions out<br />

there who are look<strong>in</strong>g for someone like<br />

you to improve their lives.<br />

Future<br />

9Pax is aim<strong>in</strong>g to become the leaders<br />

<strong>in</strong> manag<strong>in</strong>g the properties on behalf of<br />

their clients. It will be manag<strong>in</strong>g<br />

various national and <strong>in</strong>ternational<br />

brands under franchise owned<br />

company operated bus<strong>in</strong>ess models.<br />

<strong>The</strong> company is also aim<strong>in</strong>g to expand<br />

its recipe solution manufactur<strong>in</strong>g unit<br />

which provides solutions for hotels and<br />

restaurants <strong>in</strong> manag<strong>in</strong>g the quality<br />

consistency.<br />

9Pax provides follow<strong>in</strong>g services<br />

to the mentioned bus<strong>in</strong>ess formats.<br />

• Bus<strong>in</strong>ess Feasibility<br />

Analysis Report.<br />

• Restaurant Plann<strong>in</strong>g &<br />

Design<strong>in</strong>g<br />

• Kitchen<br />

Implementation.<br />

• Menu Development,<br />

Plann<strong>in</strong>g & Design<strong>in</strong>g.<br />

• Manpower Recruitment<br />

&Tra<strong>in</strong><strong>in</strong>g.<br />

• Operations<br />

Documentation &<br />

Implementation.<br />

• Technology<br />

Implementation.<br />

• Brand<strong>in</strong>g (Digital &<br />

Pr<strong>in</strong>t)<br />

23 | JUNE <strong>2019</strong>


Deflytics<br />

Software<br />

Improv<strong>in</strong>g Corporate Performance<br />

by Optimiz<strong>in</strong>g Decision-mak<strong>in</strong>g<br />

n an <strong>in</strong>terview with Insights Success,<br />

ISanjeev Agrawal, the Founder &<br />

Director at Deflytics Software has<br />

shared some <strong>in</strong>sightful answers highlight<strong>in</strong>g<br />

the <strong>in</strong>fluences made by his firm, service<br />

offer<strong>in</strong>gs, w<strong>in</strong>n<strong>in</strong>g honors, current, and<br />

future perceptions. <strong>The</strong> firm is aim<strong>in</strong>g to<br />

empower the companies to better<br />

understand their data, help<strong>in</strong>g them become<br />

more nimble, efficient and competitive <strong>in</strong><br />

their respective marketplace.<br />

JUNE <strong>2019</strong> |<br />

Sanjeev Agrawal<br />

Founder & Director<br />

24


Interview with Insights Success<br />

1. Enlighten us with the foundation story of the<br />

company and also the brief details of the company’s<br />

<strong>in</strong>itial days.<br />

Deflytics Software was founded <strong>in</strong> Nov 2012 and<br />

started commercial operations <strong>in</strong> mid-2013. We named<br />

the company “Deflytics” as the sum of 2 parts –<br />

[DEF]Y and ANA[LYTICS] – with the core belief that<br />

companies need to Defy their exist<strong>in</strong>g bus<strong>in</strong>ess<br />

processes and use Analytics to br<strong>in</strong>g change with<strong>in</strong><br />

their organizations for better decision mak<strong>in</strong>g. With this<br />

aim, we set about seek<strong>in</strong>g partnership with global<br />

product companies <strong>in</strong> the analytics space. We knew<br />

even then that Software as a Service [cloud-based<br />

technologies] would be the next big wave and so we<br />

aligned our partnerships with leaders <strong>in</strong> the analytics<br />

space with a cloud-focused product offer<strong>in</strong>g.<br />

In the <strong>in</strong>itial few quarters of 2013, we faced resistance<br />

from market to adopt cloud-based solutions due to<br />

challenges <strong>in</strong>ter alia on data security, scalability,<br />

network, and bandwidth. Further, we faced stiff<br />

competition from the strong presence of on-premise<br />

vendors like SAP, Oracle, and IBM. Over the course of<br />

next 2-3 years though, we had a good run with our<br />

Mobile BI and EPM offer<strong>in</strong>gs land<strong>in</strong>g projects with<br />

some of the biggest and most prestigious enterprises <strong>in</strong><br />

India. We eventually had to pivot our bus<strong>in</strong>ess a couple<br />

of times before we decided to focus exclusively on<br />

Enterprise Performance Management marketplace.<br />

2. Brief us about the Founder/CEO of the company<br />

and the major contribution of him/her towards the<br />

company.<br />

Sanjeev Agrawal is the Founder & Director of<br />

Deflytics Software. He has 22+ years of experience <strong>in</strong><br />

Sales, Presales & <strong>Consult<strong>in</strong>g</strong>. He started Deflytics <strong>in</strong><br />

2012 and has been associated with the company s<strong>in</strong>ce<br />

then. He is responsible for overall strategy, operations,<br />

and execution of the company. Under his leadership<br />

and guidance, Deflytics has worked with over 35+<br />

clients across India and overseas across a range of<br />

EPM/BI projects. Deflytics has built expertise <strong>in</strong><br />

IT/ITes, Pharmaceutical, Manufactur<strong>in</strong>g, Media &<br />

Enterta<strong>in</strong>ment, Retail and Professional Services<br />

<strong>in</strong>dustries. He has built a team grounds up to cater to<br />

the challeng<strong>in</strong>g needs of plann<strong>in</strong>g marketplace, and<br />

believes <strong>in</strong> open, <strong>in</strong>clusive work culture, likes to<br />

empower the team to deliver professional work with<br />

honesty, transparency, and <strong>in</strong>tegrity. He is pretty handson<br />

and is actively <strong>in</strong>volved <strong>in</strong> implementation projects<br />

lend<strong>in</strong>g his expertise to clients.<br />

3. Please share with us the <strong>in</strong>itial struggle that<br />

strengthens the current success of the brand.<br />

Deflytics was <strong>in</strong>corporated <strong>in</strong> late 2012 with 3 key areas<br />

of focus – Analytics [<strong>in</strong>clud<strong>in</strong>g Data warehouse and<br />

BI], Mobile BI and EPM. It won its first EPM client<br />

very early <strong>in</strong> its journey. Over the years, Deflytics has<br />

worked with clients who are leaders <strong>in</strong> their respective<br />

<strong>in</strong>dustries help<strong>in</strong>g them put together processes and<br />

framework for Analytics and Plann<strong>in</strong>g. Over the last<br />

few years, it has pivoted its bus<strong>in</strong>ess to focus<br />

exclusively on the Enterprise Performance<br />

Management [EPM] market and has ga<strong>in</strong>ed significant<br />

traction. Deflytics is a team of the young, energetic and<br />

vibrant workforce with <strong>in</strong>dustry knowledge and<br />

experience along with professional educational<br />

background like CA, MBA[F<strong>in</strong>ance] or<br />

MBA[Operations]. <strong>The</strong>y connect with bus<strong>in</strong>ess team<br />

speak<strong>in</strong>g the language clients understand and co-relate<br />

with. Deflytics ensures adherence to the highest<br />

standards of delivery at an attractive total cost of<br />

ownership. <strong>The</strong>y deliver projects us<strong>in</strong>g the Agile<br />

Methodology that allows the milestones to be<br />

monitored, managed and course corrected without time<br />

and cost overruns.<br />

4. Tell us about the services you provide through your<br />

venture.<br />

We are an Enterprise Performance Management [EPM]<br />

service provider. We work with clients to help them<br />

PLAN and MANAGE their bus<strong>in</strong>ess BETTER. <strong>The</strong><br />

keywords here are PLAN, MANAGE and BETTER.<br />

Our services are focused on br<strong>in</strong>g<strong>in</strong>g people, processes<br />

and technologies together <strong>in</strong> a way that enables<br />

companies to create a forward-look<strong>in</strong>g plan [be it <strong>in</strong><br />

F<strong>in</strong>ance, Supply Cha<strong>in</strong>, HR or Sales] us<strong>in</strong>g levers or<br />

drivers that impact their bus<strong>in</strong>ess. People collaborate <strong>in</strong><br />

mak<strong>in</strong>g this plan keep<strong>in</strong>g the strategic goals and<br />

objectives of the company <strong>in</strong> m<strong>in</strong>d. Actual performance<br />

aga<strong>in</strong>st the plan provides <strong>in</strong>sights and <strong>in</strong>formation that<br />

can help bus<strong>in</strong>esses drive their tactical decisions to<br />

ensure velocity <strong>in</strong> their execution towards their overall<br />

plan. <strong>The</strong> only th<strong>in</strong>g constant <strong>in</strong> Plann<strong>in</strong>g is Change.<br />

Bus<strong>in</strong>esses need to evolve based on market dynamics,<br />

economic and political changes, and competitive<br />

situations. This drives cont<strong>in</strong>uous change to the plan<br />

through the re-forecast<strong>in</strong>g process. This enables<br />

25 | JUNE <strong>2019</strong>


companies to get BETTER <strong>in</strong> the way they make<br />

decisions through the dissem<strong>in</strong>ation of analysis and<br />

<strong>in</strong>sights to the people when they need it.<br />

5. What have been big developments for the company<br />

<strong>in</strong> India over the last six months?<br />

We have completed some really <strong>in</strong>terest<strong>in</strong>g plann<strong>in</strong>g<br />

projects <strong>in</strong>clud<strong>in</strong>g demand plann<strong>in</strong>g & forecast<strong>in</strong>g <strong>in</strong><br />

Media & Enterta<strong>in</strong>ment sector, complex Bill of<br />

Material cost<strong>in</strong>g, F<strong>in</strong>ancial Plann<strong>in</strong>g <strong>in</strong> Pharmaceutical<br />

sector, F<strong>in</strong>ancial plann<strong>in</strong>g for Software as a Service<br />

company and also worked with F<strong>in</strong>ancial Services<br />

Company outside India help<strong>in</strong>g them with their<br />

f<strong>in</strong>ancial plann<strong>in</strong>g needs. Our delivery structures,<br />

methodologies, and governance have improved<br />

dramatically over the last few quarters. We have been<br />

ramp<strong>in</strong>g up our team strength to ensure scalability for<br />

our future engagements. Our customers expect the best<br />

from us and we are constantly aim<strong>in</strong>g to meet and beat<br />

these expectations.<br />

6. Please share some success stories, awards, and<br />

accolades that the company has received.<br />

Our aim is to ensure that all our clients are successful.<br />

And our success is tied to how we can help them get<br />

BETTER. Many of our clients have realized<br />

quantifiable ga<strong>in</strong>s over their erstwhile plann<strong>in</strong>g<br />

processes result<strong>in</strong>g <strong>in</strong> significant productivity,<br />

qualitative and quantitative benefits. Some client teams<br />

also had softer benefits for example – hav<strong>in</strong>g the team<br />

leave from work on time and have more time with<br />

family and friends ensur<strong>in</strong>g a positive impact on their<br />

work-life balance.<br />

S<strong>in</strong>ce we get <strong>in</strong>volved <strong>in</strong> our clients’ future outlook and<br />

plans, most clients <strong>in</strong>sist on NDAs that prohibit us from<br />

nam<strong>in</strong>g them and their success.<br />

7. How will you describe your company <strong>in</strong> one word?<br />

“Passionate Planners”<br />

8. What is the current <strong>in</strong>dustry scenario from your<br />

perspective?<br />

Today’s dynamic macro-economic and market situation<br />

is forc<strong>in</strong>g companies to take decisions that are factbased,<br />

realistic, timely and most important decisions<br />

that have an impact across the enterprise. Multidimensional<br />

analysis, collaborative plann<strong>in</strong>g, scenario<br />

analysis, and hypothesis validation are key bus<strong>in</strong>ess<br />

demands. And this cuts across the enterprise – be it<br />

F<strong>in</strong>ance, Supply Cha<strong>in</strong>, Sales, HR, Market<strong>in</strong>g and IT.<br />

Companies are expect<strong>in</strong>g technology to keep a rapid<br />

pace with the chang<strong>in</strong>g bus<strong>in</strong>ess conditions. Able to<br />

plan based on multi scenarios – worst case, best case,<br />

an ideal case and keep<strong>in</strong>g a various variable that can<br />

<strong>in</strong>terplay <strong>in</strong> the plann<strong>in</strong>g process makes these<br />

companies ready to face most eventualities. And when<br />

a particular bus<strong>in</strong>ess situation arises, they are not<br />

caught off-guard but prepared to handle the<br />

circumstance. This enables them to take decisions<br />

faster, be nimble and cont<strong>in</strong>ue to lead <strong>in</strong> their<br />

marketplace. We also see rapid cloud-based solution<br />

adoption across <strong>in</strong>dustries.<br />

I personally th<strong>in</strong>k that “companies need to be of<br />

specific size and scale” before they can look at<br />

technology <strong>in</strong>tervention is a myth. Enterprises of all<br />

sizes (rang<strong>in</strong>g from a few employees and large<br />

enterprises with multi-country operations with large<br />

workforce) need the capability to PLAN their future<br />

BETTER.<br />

9. Advice for the budd<strong>in</strong>g entrepreneurs who are<br />

try<strong>in</strong>g to embark <strong>in</strong> the same field.<br />

Competition <strong>in</strong> the marketplace is <strong>in</strong>tense. Focus on<br />

your strengths and differentiate your product and<br />

service offer<strong>in</strong>gs. Ensure quality work for your<br />

customers.<br />

10. Brief us about the future of the company or the goal<br />

it has set to mark its exceptionality <strong>in</strong> the future.<br />

We are tak<strong>in</strong>g efforts to reposition our bus<strong>in</strong>ess to br<strong>in</strong>g<br />

more and more process expertise to our clients. Our<br />

consultants’ doma<strong>in</strong> and <strong>in</strong>dustry experience coupled<br />

with our Partner solution expertise put us <strong>in</strong> a unique<br />

position of strength. Our vision is to help companies<br />

PLAN and MANAGE their bus<strong>in</strong>ess BETTER. And,<br />

we are mov<strong>in</strong>g <strong>in</strong> the right direction with our team, our<br />

delivery processes, and our solution partners.<br />

JUNE <strong>2019</strong> |<br />

26


Hir<strong>in</strong>g ISO Consultants<br />

About <strong>The</strong> Author<br />

Brijesh Kumar is the Founder & CEO of<br />

QC Certification who works as the Lead<br />

Auditor for ISO 9001, ISO 27001 and<br />

ISO 29990 management standards.<br />

Brijesh also works as a Senior<br />

Consultant for the implementation of<br />

IMS, ISO 27001, SA-8000 and other<br />

various certifications services. He has<br />

also provided the consultancy for the<br />

diverse ISO standards like ISO 9001, ISO<br />

14001, OHSAS 18001, ISO 29990, SA<br />

8000, etc. He has an <strong>in</strong>-depth knowledge<br />

of ISO 17021 standard due to which the<br />

company is spearhead<strong>in</strong>g and achiev<strong>in</strong>g<br />

the peak objectives to expand the<br />

bus<strong>in</strong>ess.<br />

<strong>The</strong>re are many reasons why bus<strong>in</strong>esses hire ISO<br />

consultants to meet the requirement of ISO<br />

Certification. Whether it’s because the company<br />

wants an unbiased op<strong>in</strong>ion or because it doesn’t have the<br />

resources to address the issue <strong>in</strong>ternally, consultants offer a<br />

best way to solve the problem without cost<strong>in</strong>g a fortune<br />

value. However, how do you know which consult<strong>in</strong>g firm is<br />

good for your company’s bus<strong>in</strong>ess growth? What should<br />

you look for when seek<strong>in</strong>g ISO Consultancy firm?<br />

Although the solution is highly dependent on your project<br />

goal, here are few th<strong>in</strong>gs that can help you figure out if an<br />

ISO consult<strong>in</strong>g firm is worth work<strong>in</strong>g with.<br />

Track Record of Success<br />

You should always ask about what is the track of success<br />

and with whom they have worked and what was the rate of<br />

successful completion of project. Some consultants may be<br />

great at pitch<strong>in</strong>g you but have no track record of success.<br />

That is why it is important to speak about the firm’s prior<br />

experiences with an requirement similar to yours or with a<br />

company of your size.<br />

Always make sure that the firms you’re work<strong>in</strong>g with can<br />

refer you to past clients who can confirm a successful<br />

project. Actual client references will help you determ<strong>in</strong>e<br />

which consult<strong>in</strong>g firm can help you achieve ISO<br />

certification hassle free.<br />

An Experienced Team<br />

You can learn a lot about an ISO consult<strong>in</strong>g organization<br />

based on how they treat you as a client. <strong>The</strong> best ISO<br />

consult<strong>in</strong>g company will care about your time and they<br />

won’t waste it by <strong>in</strong>itially present<strong>in</strong>g to you with senior<br />

members of their team but us<strong>in</strong>g less experienced<br />

consultants to do the actual work.<br />

Moreover to fetch an experienced consultant, your company<br />

also needs to determ<strong>in</strong>e whether or not you would prefer to<br />

have an <strong>in</strong>dividual person or group of consultants work on<br />

your requirement. Your company’s fiscal and needs will<br />

help you figure out how big of a team you should hire to<br />

achieve your goal of ISO Certification.<br />

JUNE <strong>2019</strong> |<br />

28


Brijesh Kumar<br />

Founder & CEO<br />

Reasonable Cost Structure<br />

Companies generally hire ISO consultants when they<br />

cannot afford to build out a professional team. So payment<br />

structure should be especially important when f<strong>in</strong>aliz<strong>in</strong>g<br />

which consult<strong>in</strong>g firm you want to work with. You want to<br />

f<strong>in</strong>d a firm that provides you with adequate services at a rate<br />

that makes f<strong>in</strong>ancial sense.<br />

Determ<strong>in</strong><strong>in</strong>g a reasonable cost requires more than simply<br />

f<strong>in</strong>d<strong>in</strong>g the cheapest vendor. An <strong>in</strong>experienced consultant<br />

who is cheaper but takes a longer time to reach your goal<br />

may be more costly than an experienced consultant who<br />

reaches your goal more quickly but with higher cost.<br />

Whatever level of experience your consultant has, you<br />

should keep your budget <strong>in</strong> m<strong>in</strong>d when speak<strong>in</strong>g with<br />

different consultancy firms.<br />

Moreover, you want to work with a company that <strong>in</strong>tends to<br />

solve your issue without dragg<strong>in</strong>g the contract on for too<br />

long for the purpose of keep<strong>in</strong>g you as a client as long as<br />

possible. Best consult<strong>in</strong>g agency will provide an end date<br />

for resolv<strong>in</strong>g your company’s problem that doesn’t extend<br />

<strong>in</strong>def<strong>in</strong>itely.<br />

Added Value<br />

It could be wise decision to hire a specialist; companies<br />

should aim to hire a consultant who has worked <strong>in</strong> many<br />

<strong>in</strong>dustries. An experienced agency will be able to call from<br />

different past experiences across different <strong>in</strong>dustries and<br />

come up with more creative solutions that your bus<strong>in</strong>ess<br />

would not have been able to come up with <strong>in</strong>ternally. You<br />

should pour extra skill and value to your team, <strong>in</strong>stead of<br />

simply enhanc<strong>in</strong>g what your team can already provide as<br />

experts <strong>in</strong> their specific fields.<br />

Communication Skills<br />

<strong>The</strong> most effective consult<strong>in</strong>g firm is able to listen to their<br />

clients and communicate <strong>in</strong> an efficient manner. Make sure<br />

that the consult<strong>in</strong>g firm’s team pays attention to your needs<br />

and demonstrates the ability to give an honest, unbiased<br />

op<strong>in</strong>ion about the issues and how to fix them. Clear and<br />

effective communication skills are imperative to mak<strong>in</strong>g this<br />

bus<strong>in</strong>ess relationship beneficial to your company.<br />

About Quality (QC) Control Certification<br />

QC Certification is founded <strong>in</strong> 2010 accredited from UASL,<br />

UK for the follow<strong>in</strong>g standards: ISO 9001, ISO 14001, ISO<br />

45001, ISO 13485, ISO 22000, HACCP, ISO 20000, ISO<br />

27001, ISO 29993 and ISO 50000. QC certification has more<br />

than 25 person’s team. <strong>The</strong> team is versatile talented,<br />

experienced, technical experts, Lead auditor & experts from<br />

various <strong>in</strong>dustrial doma<strong>in</strong>s. Team has identified the<br />

requirement of ISO standard and design roadmap towards<br />

ISO Certification. Either small scale or corporate our<br />

designated team take care of each & every aspects of quality.<br />

In QC certification where <strong>in</strong>novative ideas are always<br />

welcome. Each and every suggestion from the team is<br />

recognized and implemented. QC Certification works on the<br />

formula of co-operation + motivation + tra<strong>in</strong><strong>in</strong>g = success.<br />

29 | JUNE <strong>2019</strong>


Anoop Handa, CEO<br />

Anlight<br />

<strong>Consult<strong>in</strong>g</strong><br />

Services<br />

Deliver<strong>in</strong>g Expert Solutions<br />

Anlight <strong>Consult<strong>in</strong>g</strong> Services (Anlight) is a<br />

customer-centric consult<strong>in</strong>g company that<br />

delivers value to its customers, through a wide<br />

range of IT <strong>Consult<strong>in</strong>g</strong> Services, Cloud Solutions, and<br />

mid-senior level Talent Acquisition Services. <strong>The</strong> ma<strong>in</strong><br />

objective of Anlight is to focus and derive value from<br />

two major cornerstones that are the key to any bus<strong>in</strong>ess -<br />

Technology & People. <strong>The</strong> hybrid expertise <strong>in</strong> ‘strategy’<br />

as well as ‘hands-on execution’ and a ‘customer-centric’<br />

approach provides an edge to Anlight’s customers. It also<br />

helps them to generate immense bus<strong>in</strong>ess value through<br />

Anlight team’s rich bus<strong>in</strong>ess experience, vast <strong>in</strong>dustry<br />

expertise, <strong>in</strong>-depth knowledge and consult<strong>in</strong>g services.<br />

An Inspir<strong>in</strong>g Leader<br />

Anlight CEO, Anoop Handa has a comprehensive<br />

Technology and People Management expertise which he<br />

put <strong>in</strong>to his entrepreneurial journey and set-up Anlight <strong>in</strong><br />

2014. An exceptional leader, with ‘never say die’ attitude<br />

and tremendous positive attitude; Anoop walks the talk<br />

and has been a great role model for his employees. He<br />

demonstrates exceptional professional and people<br />

management skills with a strong focus on <strong>in</strong>tegrity,<br />

superior customer service, mutual respect, and complete<br />

transparency.<br />

Eventful Journey – From Naught to a Star<br />

<strong>The</strong> journey of Anlight started with a small step, five<br />

years ago. And, now it is a successful organization, with<br />

over 40 passionate and enthusiastic employees, serv<strong>in</strong>g<br />

over 30 customers across India and beyond. It provides a<br />

range of IT/HR Services – IT <strong>Consult<strong>in</strong>g</strong>, mi to Senior<br />

level Recruitment Services, HR Technology Solution<br />

Implementation Services (Strategic partnership with<br />

Ramco Systems focused on HCM solution) and virtual<br />

CIO (vCIO) Services.<br />

JUNE <strong>2019</strong> |<br />

30


THE OUTSTANDING<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS IN<br />

<strong>2019</strong><br />

Initial challenges of acquir<strong>in</strong>g customers for the start-up,<br />

manag<strong>in</strong>g customer expectations with an <strong>in</strong>itial hand-picked<br />

team, creat<strong>in</strong>g awareness about the company and leverag<strong>in</strong>g<br />

professional network for new bus<strong>in</strong>ess, now all seem to be<br />

th<strong>in</strong>gs of the past.<br />

Strong focus on positive attitude, core organization values<br />

and creat<strong>in</strong>g an empowered, flexible yet performance<br />

focused work culture has reaped good results. With a belief<br />

‘slow and steady w<strong>in</strong>s the race’, Anlight has taken small but<br />

solid steps and cont<strong>in</strong>ues to march towards its vision of<br />

be<strong>in</strong>g “the preferred choice of its customers and partners<br />

globally and be valued for driv<strong>in</strong>g excellence & high<br />

performance through most optimal Technology and Human<br />

Capital.”<br />

Exclusive Services<br />

Anlight’s services portfolio comprises of Strategic IT<br />

<strong>Consult<strong>in</strong>g</strong> / vCIO (pay per use virtual CIO model), IT<br />

Services and mid-senior IT Recruitment Services.<br />

<strong>The</strong> Virtual CIO engagement delivers the required<br />

technology leadership to its customers aga<strong>in</strong>st the service<br />

fees <strong>in</strong> ‘pay as you use’ service delivery model and is a<br />

cost-effective way of achiev<strong>in</strong>g CIO competencies to meet<br />

bus<strong>in</strong>ess goals.<br />

Anlight’s Cloud Hub, through its multiple strategic<br />

alliances, delivers a portfolio of Cloud-based bus<strong>in</strong>ess<br />

solutions and applications to help its customers overcome<br />

their complex bus<strong>in</strong>ess challenges.<br />

<strong>The</strong> company possesses a strategic partnership with Ramco<br />

Systems s<strong>in</strong>ce 2014, for provid<strong>in</strong>g market<strong>in</strong>g and sales<br />

support, enablement, configuration and implementation and<br />

support services of award-w<strong>in</strong>n<strong>in</strong>g <strong>in</strong>novative Ramco HCM<br />

(Human Capital Management Solution) – a hire to retire<br />

HR Automation solution.<br />

“We also have a partnership with US-based<br />

ThoughtAnalytiks LLC, (“tA”). ThoughtAnalytiks help<br />

data-driven enterprises, to take cost, time, cod<strong>in</strong>g, and<br />

demand for technical skills out of their data <strong>in</strong>itiatives. <strong>The</strong><br />

SaaS-based Analytics platforms from tA leverage data<br />

assets to excel <strong>in</strong> bus<strong>in</strong>ess decisions. <strong>The</strong>se platforms take<br />

cost, time & technical skills out of the equation <strong>in</strong> a<br />

build<strong>in</strong>g data warehouse and data lakes,” expla<strong>in</strong>s Anoop.<br />

<strong>The</strong> company recently <strong>in</strong>troduced HR Vu: a pre-built set of<br />

HR KPI’s’ and HR Analytics to enable Data-Driven HR for<br />

deliver<strong>in</strong>g bus<strong>in</strong>ess value via HR function<br />

Experienced Voice<br />

A successful entrepreneur, Anoop shares the five lessons he<br />

ga<strong>in</strong>ed over the last five years of his entrepreneurial journey<br />

which are sure to serve as an <strong>in</strong>spiration for the budd<strong>in</strong>g<br />

entrepreneurs.<br />

Ÿ<br />

Noth<strong>in</strong>g is Impossible; Stay Focused! <strong>The</strong><br />

entrepreneurship journey is not easy and will have its<br />

own share of ups and downs. But the trick is to stay<br />

focused on goals and Never Give Up!<br />

Ÿ Build up a w<strong>in</strong>n<strong>in</strong>g team. <strong>The</strong> focus should be on<br />

attract<strong>in</strong>g, reta<strong>in</strong><strong>in</strong>g, reward<strong>in</strong>g & empower<strong>in</strong>g the team,<br />

who are fully aligned to the mission & vision.<br />

Ÿ<br />

Ÿ<br />

Ÿ<br />

“We, at Anlight,<br />

have our sole<br />

objective of<br />

spread<strong>in</strong>g excellence<br />

through expertise”<br />

Don’t be shy to say NO! Once you start a company,<br />

there will be a lot of distractions. It’s only by say<strong>in</strong>g NO<br />

that you can focus & concentrate on the th<strong>in</strong>gs that are<br />

most important.<br />

SMART Execution – Many Imag<strong>in</strong>e; Few Execute! An<br />

entrepreneur has to be adept at execution and ready to<br />

play multiple roles dur<strong>in</strong>g any s<strong>in</strong>gle day, and lead by<br />

example. Good Execution is key to realize your goals.<br />

Network<strong>in</strong>g, Professional Relationships &<br />

Partnerships: Network<strong>in</strong>g plays a key role and<br />

shouldn’t be ignored at any cost. Network<strong>in</strong>g is not<br />

about collect<strong>in</strong>g contacts, but Network<strong>in</strong>g is about<br />

plant<strong>in</strong>g relations.<br />

Creat<strong>in</strong>g a New Path<br />

Anlight is currently focused to expand its global footpr<strong>in</strong>t<br />

and add more cloud solutions to its exist<strong>in</strong>g portfolio.<br />

<strong>The</strong> Company aims to enter <strong>in</strong>to more strategic partnerships<br />

with proven, global product companies so that we can offer<br />

more solutions to our esteemed customers.<br />

31 | JUNE <strong>2019</strong>


Trident F&B<br />

Consultants<br />

Craft<strong>in</strong>g the Best <strong>Consult<strong>in</strong>g</strong> Services to the Hospitality Industry<br />

Abhishek Saareen<br />

Executive Director<br />

Sanjeev Sareen<br />

CEO<br />

JUNE <strong>2019</strong> |<br />

34


Interview with Insights Success<br />

ne of the oldest, most trusted, and valued<br />

Ohospitality consultancy firms <strong>in</strong> the country<br />

Trident F&B Consultants Pvt. Ltd. is a New<br />

Delhi based firm. In an <strong>in</strong>terview with <strong>in</strong>sights success,<br />

CEO, Mr. Sanjeev Sareen and Executive Director,<br />

Mr. Abhishek Saareen gave some <strong>in</strong>sightful answers<br />

highlight<strong>in</strong>g the <strong>in</strong>fluences made by the company <strong>in</strong> the<br />

television <strong>in</strong>dustry. Below are highlights from the <strong>in</strong>terview<br />

with Insights Success:<br />

01. Enlighten us with the foundation story of the<br />

company and also the brief details of the company’s<br />

<strong>in</strong>itial days.<br />

<strong>The</strong> CEO, Mr.Sanjeev Sareen, was work<strong>in</strong>g as Executive<br />

Sous Chef <strong>in</strong> a five star hotel <strong>in</strong> Delhi. In fact at the age of<br />

27, he was the first ever youngest “Sous Chef of India.” he<br />

decided to do someth<strong>in</strong>g more challeng<strong>in</strong>g. In 1991, he<br />

began to feel the need to guide new entrants as well as the<br />

established brands <strong>in</strong> the Hospitality Sector <strong>in</strong> carry<strong>in</strong>g out<br />

various stages <strong>in</strong> a Project effectively and efficiently so as to<br />

get desired results. As a result of his dynamic vision,<br />

Trident F&B Consultants came <strong>in</strong>to existence and the<br />

methods adopted by Trident F&B Consultants immediately<br />

became, and cont<strong>in</strong>ue to be, the <strong>in</strong>dustry standards. <strong>The</strong><br />

company got its first project <strong>in</strong> Delhi by the name of RS<br />

café. After those 2 projects at Nagpur <strong>in</strong>clud<strong>in</strong>g Haldiram’s<br />

at Anjuman Complex, Sadar; the journey began slowly but<br />

steadily.<br />

Today, TRIDENT F&B CONSULTANTS Pvt Ltd is one of<br />

the most award w<strong>in</strong>n<strong>in</strong>g professionally managed Hospitality<br />

<strong>Consult<strong>in</strong>g</strong> Organizations <strong>in</strong>dulged <strong>in</strong> sett<strong>in</strong>g up Resorts,<br />

Hotels, Food courts, Amusement parks, and High efficiency<br />

Base kitchens, Industrial and Institutional Cater<strong>in</strong>g<br />

divisions <strong>in</strong> India. We are one of the most reputed & oldest<br />

hospitality consult<strong>in</strong>g firms <strong>in</strong> India.<br />

We are considered to be a lead<strong>in</strong>g & reputed organization<br />

well equipped to carry out Hospitality Projects all over<br />

India. We have a team of qualified professionals who can<br />

easily handle various technical aspects which come across<br />

at different levels <strong>in</strong> a Hospitality Project.<br />

Trident F&B Consultants Pvt. Ltd. is dedicated to provid<strong>in</strong>g<br />

Hospitality services ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g high quality level,<br />

know<strong>in</strong>g the latest advances <strong>in</strong> the Hospitality sector,<br />

backed by a skilled & well tra<strong>in</strong>ed work force.<br />

In Trident F&B Consultants, the Panel of Team Members<br />

has a strong base that can take care of the assigned project<br />

effectively. We believe <strong>in</strong> total commitment and timely<br />

completion of the assignment.<br />

Trident F&B Consultants has the requisite expertise to<br />

execute a particular Hospitality project from concept to<br />

completion stage.<br />

02. Brief us about the Founder/CEO of the company<br />

and the major contribution of him/her towards the<br />

company.<br />

<strong>The</strong> Founder & CEO, Mr. Sanjeev Sareen, is from F&B<br />

Production department so it helped the company grow<br />

faster. After graduat<strong>in</strong>g from Pusa Cater<strong>in</strong>g College (now<br />

IHM Pusa) <strong>in</strong> 1978, he worked with Taj Mahal Hotel, New<br />

Delhi for three years. He went abroad and worked <strong>in</strong><br />

prestigious hotels <strong>in</strong> Libra & Egypt. After ga<strong>in</strong><strong>in</strong>g overseas<br />

experience, he returned to Delhi to jo<strong>in</strong> Taj Palace Hotel <strong>in</strong><br />

1983. He had also worked at senior positions <strong>in</strong> Le<br />

Meridien hotel & <strong>The</strong> Lalit (Holiday Inn erstwhile), New<br />

Delhi. He is considered an expert <strong>in</strong> F&B Production &<br />

F&B Controls by many <strong>in</strong> the <strong>in</strong>dustry. Mr Sanjeev Sareen<br />

has got more than 40 years of rich experience <strong>in</strong> Hospitality<br />

Industry.<br />

Mr. Abhishek Saareen, Executive Director of Trident<br />

F&B Consultants Pvt. Ltd, completed four years<br />

Bachelors <strong>in</strong> Hotel Management and Cater<strong>in</strong>g Technology<br />

from New Delhi, has exposure <strong>in</strong> <strong>The</strong> Park Hotel (New<br />

Delhi), <strong>The</strong> Oberoi Hotel & Trident Hotel (Mumbai) and<br />

overseas st<strong>in</strong>t <strong>in</strong> Dubai (UAE). He takes care of the<br />

plann<strong>in</strong>g, execution and post-open<strong>in</strong>g streaml<strong>in</strong><strong>in</strong>g.<br />

03. Please share with us the <strong>in</strong>itial struggle that<br />

strengthen the current success of the brand.<br />

Dur<strong>in</strong>g early years of establishment, it was very difficult to<br />

get the projects as the awareness was very less. Still with<br />

patience, we managed to run the show with challengefac<strong>in</strong>g<br />

abilities. In order to overcome the challenges, we<br />

have worked really hard and stayed motivated throughout<br />

our journey to become one of the key players <strong>in</strong> the world<br />

of professional hospitality consult<strong>in</strong>g. We could do that<br />

only with a clear vision while keep<strong>in</strong>g our core values<br />

<strong>in</strong>tact.<br />

35 | JUNE <strong>2019</strong>


04. Tell us about the services you provide through your<br />

venture.<br />

Please f<strong>in</strong>d the details of the aspects of the consultancy<br />

provided by our company as follows:<br />

1. Plann<strong>in</strong>g of the Food Outlets: Plann<strong>in</strong>g of the food<br />

outlets is bifurcated <strong>in</strong>to two categories:-<br />

a) <strong>The</strong>me<br />

b) Menu<br />

<strong>The</strong>me of the restaurant shall precisely depend on the menu<br />

and the cuis<strong>in</strong>e. We help <strong>in</strong> choos<strong>in</strong>g the regional Menu and<br />

<strong>The</strong>me and their proper execution and implementation with<br />

the help of the <strong>in</strong>terior team which is on our panel. We are<br />

experts <strong>in</strong> plann<strong>in</strong>g of High class Food Courts, Sweet shops<br />

and <strong>The</strong>me based restaurants with diversified menu i.e.<br />

Mediterranean, Far-East, European, Ethnic Punjabi, Exotic<br />

Sea-Food, Speciality South Indian, etc.<br />

2. Managerial Consultancy: Managerial Consultancy is<br />

very important for the beg<strong>in</strong>ners. S<strong>in</strong>ce they are not wellverged<br />

with the Restaurant & Hotel Operations, we offer<br />

our help for the smooth function<strong>in</strong>g for quite a few days<br />

after open<strong>in</strong>g. Our team can handle any k<strong>in</strong>d of situation<br />

that comes across dur<strong>in</strong>g the ongo<strong>in</strong>g process.<br />

3. Systems & Procedures and their implementation:<br />

Systems and procedures are generally made but due to<br />

certa<strong>in</strong> hiccups dur<strong>in</strong>g Operations they are not implemented<br />

properly. <strong>The</strong>refore we try to put them <strong>in</strong>to the ma<strong>in</strong>stream.<br />

4. Kitchen Plann<strong>in</strong>g & equipment selection: Kitchen<br />

Design<strong>in</strong>g is one important aspect of the Facility Plann<strong>in</strong>g.<br />

Kitchen is the nerve of any project so utmost care is taken<br />

as far as work-ability and Space Utilization is concerned.<br />

Once the layout is f<strong>in</strong>alized, then we submit the detailed<br />

Service Draw<strong>in</strong>gs i.e. Electrical, Plumb<strong>in</strong>g, LPG/ CNG/<br />

PNG, Exhaust-Fresh air, etc.<br />

5. Feasibility study: At the pre-conceptual stage, we offer<br />

our services for the study of viability and feasibility. That<br />

<strong>in</strong>cludes all the positive and negative po<strong>in</strong>ts as far as the<br />

location of the project is concerned and the projected<br />

clientele and the estimated footfall.<br />

6. Project reports: Project reports are prepared <strong>in</strong><br />

co-ord<strong>in</strong>ation with the Chartered Accountant to give a fair<br />

view of the monitory aspects.<br />

Other areas of Involvement:<br />

• Sick unit handl<strong>in</strong>g<br />

We undertake the peculiar task of Profit mak<strong>in</strong>g from those<br />

units which are “Sick”. In other words, we provide<br />

managerial consultancy to those establishments which, due<br />

to some or the other reason; do not reach the “break-even<br />

po<strong>in</strong>t”.<br />

• Plann<strong>in</strong>g of bulk cater<strong>in</strong>g establishments<br />

Be it an Educational or Institutional Cater<strong>in</strong>g which<br />

provides meals to more than 2,50,000 people per day, are<br />

also designed by us keep<strong>in</strong>g <strong>in</strong> m<strong>in</strong>d the space utilization,<br />

facilities for the bulk production & faster dispens<strong>in</strong>g of<br />

food.<br />

• To provide the measures for effective cost control<br />

If your food court/restaurant goes “haywire”, then you tend<br />

to make losses. So we suggest some very versatile measures<br />

to curtail the soar<strong>in</strong>g costs.<br />

• Output & Profit Enhancement<br />

Output is directly related to Profits. Per shift & per staff<br />

output can be enhanced by follow<strong>in</strong>g few simple methods<br />

be<strong>in</strong>g suggested by us.<br />

• Technology<br />

We have complete knowledge of the ‘use of new/prevail<strong>in</strong>g<br />

technologies’ <strong>in</strong> regards to the Hospitality <strong>in</strong>dustry.<br />

• Strategy Plann<strong>in</strong>g<br />

Strategy plann<strong>in</strong>g is very important <strong>in</strong> order to achieve the<br />

goals. So we do plan the workable strategy to ensure better<br />

results. We suggest the effective measures to patronize the<br />

regular customers.<br />

• Staff Tra<strong>in</strong><strong>in</strong>g<br />

We Conduct staff tra<strong>in</strong><strong>in</strong>g on regular basis to ensure the<br />

better results.<br />

05. What have been big developments for the company<br />

<strong>in</strong> India over the last six months.<br />

We have added more feathers <strong>in</strong> our cap <strong>in</strong> last few months.<br />

Our company got projects from many prestigious names <strong>in</strong><br />

the <strong>in</strong>dustry. Lot of newspapers, magaz<strong>in</strong>es & onl<strong>in</strong>e media<br />

have written about us & our work.<br />

06. Please share some success stories, awards and<br />

accolades that the company has received.<br />

Awards & Accolades<br />

• Certificate of Competence has been awarded to Mr<br />

Abhishek Saareen by FSSAI <strong>in</strong> “Food Safety –<br />

Manufactur<strong>in</strong>g”.<br />

JUNE <strong>2019</strong> |<br />

36


• Our Executive director Mr.Abhishek Saareen has been<br />

awarded the “Entrepreneur of the year 2018” for his<br />

exemplary work as an entrepreneur by Mr.Bhupesh<br />

Kumar, Pr<strong>in</strong>cipal, Banarsidas Chandiwala Institute of<br />

Hotel Management & Cater<strong>in</strong>g Technology; Mr.Jag<br />

Pravesh Chan Gupta, Learn<strong>in</strong>g & Development Manager,<br />

Accor Hotel Group and Mr.Swaroop S<strong>in</strong>ha, Pr<strong>in</strong>cipal,<br />

ITC Hospitality Management Institute.<br />

• “Best Indian Restaurant Consultant/Bus<strong>in</strong>ess Mentor of<br />

the year 2018” by Indian Restaurant Awards, 2018<br />

(Franchise India) has been awarded to our company <strong>in</strong> JW<br />

Marriot Hotel, New Delhi.<br />

• “Everest Awards 2018” by Zoom Delhi has been awarded<br />

to our company.<br />

• “10 most promis<strong>in</strong>g Hospitality Consultants, 2017” by<br />

Consultants Review magaz<strong>in</strong>e featured our company <strong>in</strong><br />

November, 2017 special issue.<br />

• Insight Success magaz<strong>in</strong>e lists our company as one of “50<br />

Most Prom<strong>in</strong>ent <strong>Consult<strong>in</strong>g</strong> Companies, 2018” <strong>in</strong><br />

January, 2018 issue.<br />

st<br />

• Mr Abhishek Saareen was awarded the 1 position <strong>in</strong><br />

Facility Plann<strong>in</strong>g Competition by Banarsidas Chandiwala<br />

Institute of Hotel Management & Cater<strong>in</strong>g Technology,<br />

New Delhi <strong>in</strong> 2008.<br />

• “Certificate of Excellence” has been given to Mr<br />

Abhishek Saareen by Vegit Victor Company <strong>in</strong> the year<br />

2006.<br />

• Mr Sanjeev Sareen and Mr Abhishek Saareen write on<br />

various topics for the global hospitality <strong>in</strong>dustry and their<br />

write-ups/<strong>in</strong>terviews get featured <strong>in</strong> lot of<br />

magaz<strong>in</strong>es/newspapers like Times of India newspaper,<br />

Consultants Review magaz<strong>in</strong>e, Food & Beverage News<br />

magaz<strong>in</strong>e, AAHAR, Ingredients South India magaz<strong>in</strong>e,<br />

Apeda agrixchange, Saffron Media company, India<br />

Retail<strong>in</strong>g company, Gulfood, Food Service magaz<strong>in</strong>e,<br />

Insight Success magaz<strong>in</strong>e, Alpha International trade,<br />

Kailmart, Gra<strong>in</strong>s Asia magaz<strong>in</strong>e, Bakery Update<br />

magaz<strong>in</strong>e, Hotels and Restaurants Network, Food Today<br />

magaz<strong>in</strong>e, Propak Asia, Images Group, Nuffoods<br />

Spectrum, Restaurant Times, FSSAI, Processed Food<br />

Industry magaz<strong>in</strong>e, Food market<strong>in</strong>g & Technology India<br />

etc.<br />

Also shar<strong>in</strong>g an <strong>in</strong>terest<strong>in</strong>g episode: In early 90’s, we did<br />

a restaurant project <strong>in</strong> a small town of Haryana i.e.<br />

Yamuna nagar. <strong>The</strong> client’s father said “My son has<br />

already lost crores of rupees <strong>in</strong> several other ventures<br />

(nowhere related to the Restaurant bus<strong>in</strong>ess). This is the<br />

last time I am fund<strong>in</strong>g a project for him. So I want the<br />

project should be successful otherwise my son will have<br />

no future”. Hav<strong>in</strong>g expertise <strong>in</strong> the field, we planned the<br />

project <strong>in</strong> such a way & gave our expert advices from<br />

time to time. Not only was the project a huge hit but our<br />

client became a known figure <strong>in</strong> the Indian Hospitality<br />

because of this particular project. Today he is the<br />

“General Secretary of the Restaurant Association (Local<br />

body)”.<br />

07. How will you describe your company <strong>in</strong> one word?<br />

Maestro or best <strong>in</strong> the field of restaurant set-up consult<strong>in</strong>g<br />

08. What is the current <strong>in</strong>dustry scenario from your<br />

perspective?<br />

We, at Trident F&B Consultants Pvt. Ltd., strongly believe<br />

that India with its economic growth is seen as most<br />

potential market for do<strong>in</strong>g food bus<strong>in</strong>ess. F&B <strong>in</strong>dustry is<br />

grow<strong>in</strong>g at a very fast pace.<br />

09. Advice for the budd<strong>in</strong>g entrepreneurs who are try<strong>in</strong>g<br />

to embark <strong>in</strong> the same field.<br />

For the young entrepreneurs, I want to say that “Sky is the<br />

limit”. <strong>The</strong>y should move forward with crystal clear vision<br />

& strong passion to achieve their goals.<br />

10. Brief us about the future of the company or the goal<br />

it has set to mark its exceptionality <strong>in</strong> future.<br />

<strong>The</strong>se days even small entrepreneurs also want to hire a<br />

consultant for a small project. This could have been<br />

possible because of the grow<strong>in</strong>g awareness about<br />

consultants, their popularity and their importance <strong>in</strong> a<br />

project. This trend is only go<strong>in</strong>g to go upwards so the future<br />

is bright and the scope is grow<strong>in</strong>g as new people and groups<br />

are enter<strong>in</strong>g the hospitality <strong>in</strong>dustry and thanks to the Govt.<br />

policies which encourage the fresh entrepreneur. We have<br />

done more than 600 hospitality projects. We aim to<br />

accomplish 1000 projects by 2025. We envisage ourselves<br />

as touch<strong>in</strong>g wider horizons, grow manifolds and contribute<br />

to the society <strong>in</strong> various ways <strong>in</strong> the com<strong>in</strong>g years.<br />

37 | JUNE <strong>2019</strong>


QUICK HIGHLIGHTS OF THE COMPANY<br />

• We have done more than 600 Hospitality projects spann<strong>in</strong>g almost across the entire country.<br />

• Few clients: Haldiram’s, ISKCON, Imly, Gulab, Bikaji, BTW, Sandoz, Bhikhaaram Chaandmal,<br />

Comesum, Gopal’s, Gopaljee, Gopala, Moh<strong>in</strong>i Tea, L.S Caterers, Tewari Bros. Mithaiwala, Om Sweets,<br />

Kanwarji’s, Combermere Hotel (Shimla), B.G Naidu (Tamil Nadu), M<strong>in</strong>istry of Defense (DRDO) etc.<br />

• We are one of the most reputed & oldest hospitality consult<strong>in</strong>g firms <strong>in</strong> India.<br />

• Our USP is that we charge very reasonably; offer all the committed services and we rema<strong>in</strong> there even after<br />

the open<strong>in</strong>g with the restaurant operator.<br />

• Our successful Projects <strong>in</strong>clude Hotels, Motels & Resorts, Restaurants, Clubs & Recreation Centres,<br />

Institutional & Industrial Cafeterias, Fast Food Cha<strong>in</strong>s (QSR), Food Courts, Commissaries & base kitchens,<br />

Sweets production factories, Bakery & Confectionary Outlets, Restro-bars, Lounge & Cafés, Mithai<br />

Showrooms, Cater<strong>in</strong>g companies, Banquets, Take-away jo<strong>in</strong>ts & also the Non profitable organisations as well<br />

as the Government organisations.<br />

• We came <strong>in</strong>to existence <strong>in</strong> the year 1991.<br />

• We have done several Hospitality projects <strong>in</strong> states like Andhra Pradesh, Bihar, Chhattisgarh, Delhi (& NCR),<br />

Goa, Gujarat, Haryana, Himachal Pradesh, Jammu and Kashmir, Jharkhand, Karnataka, Madhya Pradesh,<br />

Maharashtra, Meghalaya, Odisha, Punjab, Rajasthan, Tamil Nadu, Telangana, Uttar Pradesh, Uttarakhand &<br />

West Bengal and still count<strong>in</strong>g.<br />

• Hav<strong>in</strong>g a team of qualified personnel to handle various technical aspects which come across at different levels<br />

<strong>in</strong> a hospitality project.<br />

• Hav<strong>in</strong>g capability to take a project from concept to commission<strong>in</strong>g stage, we believe <strong>in</strong> commitment.<br />

• We are dedicated to provid<strong>in</strong>g hospitality consult<strong>in</strong>g ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g high quality level, know<strong>in</strong>g the latest<br />

advancement <strong>in</strong> the hospitality sector, backed by a skilled & well-tra<strong>in</strong>ed work force.<br />

• We have the expertise: Trident F&B Consultants Pvt. Ltd. has the requisite expertise to execute a particular<br />

Hospitality project from concept to completion stage. Ever s<strong>in</strong>ce we started the Organization, the methods<br />

adopted by us became, and cont<strong>in</strong>ues to be, the <strong>in</strong>dustry standard.<br />

• We empathize with the client: At every stage of our <strong>in</strong>volvement with the client, we always put ourselves<br />

<strong>in</strong>to the client’s shoes visualiz<strong>in</strong>g the operations and th<strong>in</strong>k what difficulties he or the end customer may face if<br />

we do a particular th<strong>in</strong>g <strong>in</strong> a certa<strong>in</strong> way. <strong>The</strong>n based on our experience, we give solutions remov<strong>in</strong>g all the<br />

hitches & the bottle necks <strong>in</strong> mak<strong>in</strong>g the operations smooth and also keep<strong>in</strong>g <strong>in</strong> m<strong>in</strong>d the end customer’s<br />

satisfaction. We keep learn<strong>in</strong>g and evolv<strong>in</strong>g <strong>in</strong> order to give our best to our clients wherever we do bus<strong>in</strong>ess.<br />

• We can make the project very cost effective with our years of experience <strong>in</strong> the field.<br />

• We stop the bus<strong>in</strong>ess owners/management to make wrong decisions.<br />

We offer total solutions under one roof. We are a diversified & experienced group of hotel and hospitality<br />

<strong>in</strong>dustry experts and specialists, provid<strong>in</strong>g sound advice, needed to successfully resolve complex issues related<br />

to ownership, lend<strong>in</strong>g, franchis<strong>in</strong>g, management, foreclosure, and bankruptcy. We provide expertise & counsel<br />

to make the bus<strong>in</strong>ess profitable.<br />

JUNE <strong>2019</strong> |<br />

38


<strong>The</strong> importance of hir<strong>in</strong>g us for launch<strong>in</strong>g & success<br />

of a bus<strong>in</strong>ess can be traced by the follow<strong>in</strong>g:<br />

We ensure timely completion of the project.<br />

We have the knowledge of the current trends <strong>in</strong> the Hospitality sector. Hence,<br />

we <strong>in</strong>corporate new food & beverage items <strong>in</strong> the menu and also the latest<br />

restaurant/food service trends. We also have complete knowledge of the<br />

'use of new/prevail<strong>in</strong>g technologies' <strong>in</strong> regards to the Hospitality <strong>in</strong>dustry.<br />

We can make a particular project very cost effective.<br />

We guide how to make the project successful with respect to its market<strong>in</strong>g<br />

strategies, menu items & their cost<strong>in</strong>g & pric<strong>in</strong>g, full-proof ROI calculation etc.<br />

Conduct<strong>in</strong>g staff tra<strong>in</strong><strong>in</strong>g on regular basis to ensure the better results.<br />

Stopp<strong>in</strong>g the bus<strong>in</strong>ess owners/management to make wrong decisions.<br />

Ensur<strong>in</strong>g smooth & hassle-free open<strong>in</strong>g of the project.<br />

We keep transparency and work on mutual understand<strong>in</strong>g and our liberal<br />

norms are few other benets our clients are gett<strong>in</strong>g from us.<br />

39 | JUNE <strong>2019</strong>


<strong>Consult<strong>in</strong>g</strong> Insights<br />

THOUGHTS<br />

on<br />

CONSULTING<br />

Hear It From <strong>The</strong> Experts<br />

“To get Game-Chang<strong>in</strong>g results,<br />

start focus<strong>in</strong>g on Game-<br />

Chang<strong>in</strong>g thoughts.”<br />

–Rob<strong>in</strong> Sharma<br />

Occupation: Writer, Motivational Speaker<br />

Notable Work-<br />

“A Monk Who Sold His Ferrari” is a self-help<br />

book by Rob<strong>in</strong> Sharma. Derived from personal<br />

experiences, this book is a bus<strong>in</strong>ess fable.<br />

“<strong>The</strong> Sa<strong>in</strong>t, <strong>The</strong> Surfer, and <strong>The</strong> CEO: A<br />

Remarkable Story About Liv<strong>in</strong>g Your Heart’s<br />

Desires” is also a self-help book. Through this<br />

book, author-Rob<strong>in</strong> Sharma, exemplifies “how<br />

to access your <strong>in</strong>ner gifts and reshape your<br />

whole outer life <strong>in</strong> the process”.<br />

Notable Work-<br />

Between the years 1956–1959 Harold Geneen was senior<br />

vice president of Raytheon. After that, he was the<br />

president and CEO of ‘International Telephone and<br />

Telegraph Corp.’ (ITT), from the year 1959–1977. Geneen<br />

grew the company from a medium-sized bus<strong>in</strong>ess with<br />

$765 million sales <strong>in</strong> the year 1961 <strong>in</strong>to an <strong>in</strong>ternational<br />

conglomerate with $17 billion sales <strong>in</strong> the year 1970.<br />

Under his management, ITT became the archetypal<br />

modern mult<strong>in</strong>ational conglomerate. Furthermore, <strong>in</strong> the<br />

year 1977 Geneen retired as CEO and president of ITT. He<br />

was the chairman of the board until 1979, and stayed on<br />

the board for four more years.<br />

“In the bus<strong>in</strong>ess world,<br />

everyone is paid <strong>in</strong> two co<strong>in</strong>s:<br />

cash and experience. Take<br />

the experience first; the cash<br />

will come later.”<br />

– Harold Geneen<br />

Occupation: Bus<strong>in</strong>essman<br />

JUNE <strong>2019</strong> |<br />

42


“In giv<strong>in</strong>g presentations, use the<br />

10/20/30 rule….use only 10 slides,<br />

take 20 m<strong>in</strong>utes maximum, and<br />

use at least<br />

30-po<strong>in</strong>t fonts.”<br />

– Guy Kawasaki<br />

Occupation: Author<br />

Notable Work-<br />

Guy Kawasaki is an American market<strong>in</strong>g specialist,<br />

an author, and a Silicon Valley venture capitalist. He<br />

has been an Apple Employee, responsible for<br />

market<strong>in</strong>g their Mac<strong>in</strong>tosh computer l<strong>in</strong>e <strong>in</strong> the year<br />

1984. While market<strong>in</strong>g the Mac<strong>in</strong>tosh, he<br />

popularized the word evangelist as an “Apple<br />

evangelist”. Also, he popularized the concepts of<br />

evangelism market<strong>in</strong>g and technology<br />

evangelism/platform evangelism <strong>in</strong> general. He<br />

has also written several books. Some of them are<br />

“<strong>The</strong> Mac<strong>in</strong>tosh Way”, “<strong>The</strong> Art of the Start”, and<br />

“Wise Guy”.<br />

Notable Work-<br />

Jay Abraham –an American bus<strong>in</strong>ess executive,<br />

conference speaker, and author. He is the one wellknown<br />

for his work <strong>in</strong> develop<strong>in</strong>g spectacular<br />

strategies for direct response market<strong>in</strong>g <strong>in</strong> the year<br />

1970. Further, <strong>in</strong> the year 2000, he listed <strong>in</strong> Forbes<br />

magaz<strong>in</strong>e as one of the top five executive coaches <strong>in</strong><br />

the US. He is the founder and CEO of the Abraham<br />

Group which is a market<strong>in</strong>g consultant firm focused on<br />

provid<strong>in</strong>g growth strategies to bus<strong>in</strong>esses. He has<br />

written some books which address economic<br />

strategies, follow<strong>in</strong>g the early 1990s recession and the<br />

recession of 2008.<br />

“You are surrounded by simple,<br />

obvious solutions that can<br />

dramatically <strong>in</strong>crease your<br />

<strong>in</strong>come, power, <strong>in</strong>fluence and<br />

success. <strong>The</strong> problem is, you<br />

just don’t see them.”<br />

– Jay Abraham<br />

Occupation: CEO & Bus<strong>in</strong>ess Strategist<br />

“When you change the way<br />

you look at th<strong>in</strong>gs, the th<strong>in</strong>gs<br />

you look at change.”<br />

– Wayne Dyer<br />

Occupation: Author and a Motivational Speaker<br />

Notable Work-<br />

An American self-help author Wayne Dyer is<br />

also a motivational speaker. One of the bestsell<strong>in</strong>g<br />

and top-sell<strong>in</strong>g books of all the time<br />

“Your Erroneous Zones” was his first self-help<br />

book. Many others <strong>in</strong>clud<strong>in</strong>g his 2nd book,<br />

“Pull<strong>in</strong>g Your Own Str<strong>in</strong>gs” which was basically<br />

developed the idea of habitual ‘belief systems’<br />

which hampers the personal effectiveness.<br />

Furthermore, “<strong>The</strong> Sky is the Limit” and many<br />

more.<br />

Notable Work-<br />

A French Tragedian, Pierre Corneille is<br />

one of the great 17th century’s French<br />

dramatists. Five-act French<br />

Tragicomedy “Le Cid” is written by<br />

Pierre Corneille itself, which is based on<br />

Guillén de Castro's play Las Mocedades<br />

del Cid.<br />

“To w<strong>in</strong> without risk is to<br />

triumph without glory.”<br />

– Pierre Corneille<br />

Occupation: Playwrite<br />

43 | JUNE <strong>2019</strong>


“Judge a man by his questions<br />

rather than by his answers”<br />

–Voltaire<br />

Occupation: Writer and Philosopher<br />

Notable Work-<br />

Voltaire was a French Enlightenment writer,<br />

philosopher and a historian. A versatile and<br />

prolific writer produc<strong>in</strong>g works <strong>in</strong> almost every<br />

literary form, <strong>in</strong>clud<strong>in</strong>g plays, poems, novels,<br />

essays and historical and scientific works. He<br />

wrote more than 20,000 letters and more than<br />

2,000 books and pamphlets. As he was a<br />

satirical polemicist, he made use of his works<br />

to criticize <strong>in</strong>tolerance, religious dogma and<br />

the French <strong>in</strong>stitutions of his day.<br />

Notable Work-<br />

An American technology columnist and a<br />

technology consultant Tim Bajar<strong>in</strong>’s writ<strong>in</strong>g and<br />

consult<strong>in</strong>g has always been on the forefront of<br />

the digital revolution. He the one considered as<br />

the lead<strong>in</strong>g experts <strong>in</strong> the field of technology<br />

adoption life cycles and one of the very first<br />

analysts to cover the personal computer <strong>in</strong>dustry.<br />

He is president of a technology company called<br />

Creative Strategies, located <strong>in</strong> Campbell,<br />

California. He is a lead<strong>in</strong>g columnist for PC<br />

Magaz<strong>in</strong>e and Time Magaz<strong>in</strong>e.<br />

Consultants must f<strong>in</strong>d a niche and<br />

stick to it. If you can't f<strong>in</strong>d one, create<br />

one.”<br />

Tim Bajar<strong>in</strong><br />

Occupation: A Technology Industry Analyst<br />

“<strong>The</strong> greatest enemy of<br />

knowledge is not<br />

ignorance; it is the<br />

illusion of knowledge.”<br />

Notable Work-<br />

An English theoretical physicist, cosmologist, and an author<br />

Stephen William Hawk<strong>in</strong>g was the director of research at the<br />

Centre for <strong>The</strong>oretical Cosmology at the University of<br />

Cambridge at the time of his death. He was also the Lucasian<br />

professor of Mathematics at the University of Cambridge.<br />

–Stephen Hawk<strong>in</strong>g<br />

Occupation: <strong>The</strong>oretical Physicist<br />

He was best-known for Hawk<strong>in</strong>g Radiation, A Brief History of<br />

Time, Hawk<strong>in</strong>g Energy, and so on. He was the first who to set<br />

out a theory of cosmology expla<strong>in</strong>ed by a union of the general<br />

theory of relativity and quantum mechanics. He was a vigorous<br />

supporter of the many-worlds <strong>in</strong>terpretation of quantum<br />

mechanics.<br />

Notable Work-<br />

An American comedian and actor Milton<br />

Berle started career as an enterta<strong>in</strong>er<br />

spanned over 80 years. At first, he started<br />

work<strong>in</strong>g <strong>in</strong> silent films and on stage as a child<br />

actor, then <strong>in</strong> radio, movies and television.<br />

<strong>The</strong> host of NBC's Texaco Star <strong>The</strong>ater, Milton<br />

was the first major American television star<br />

and was known to millions of viewers as<br />

"Uncle Miltie" and "Mr. Television" dur<strong>in</strong>g the<br />

first Golden Age of Television.<br />

“If opportunity doesn’t<br />

knock, build a door”<br />

–Milton Berle<br />

Occupation: Actor and Comedian<br />

JUNE <strong>2019</strong> |<br />

44


“Success is the child<br />

of audacity”<br />

–Benjam<strong>in</strong> Disraeli<br />

Occupation: Former British<br />

Prime M<strong>in</strong>ister<br />

Notable Work-<br />

<strong>The</strong> 1st Earl of Beaconsfield, Benjam<strong>in</strong> Disraeli was a British<br />

statesman of the Conservative Party who served twice as<br />

Prime M<strong>in</strong>ister of the United K<strong>in</strong>gdom. He played vital role <strong>in</strong><br />

the creation of the modern Conservative Party, def<strong>in</strong><strong>in</strong>g its<br />

policies and its broad outreach. Benjam<strong>in</strong> Disraeli always<br />

been remembered <strong>in</strong> world affairs for his <strong>in</strong>fluential voice,<br />

his political battles with the Liberal Party leader William<br />

Ewart Gladstone, and also for his one-nation conservatism<br />

or “Tory democracy”. He is the one person who has made<br />

the Conservatives the party most identified with the glory<br />

and power of the British Empire. He is the only British PM to<br />

have been of Jewish birth. He was also a novelist, publish<strong>in</strong>g<br />

works of fiction even as PM.<br />

Notable Work-<br />

An American artist, director, and producer Andy Warhol was a lead<strong>in</strong>g<br />

figure <strong>in</strong> the visual art movement known as pop art. His work actually<br />

explores the relationship between the artistic expression, advertis<strong>in</strong>g,<br />

and the celebrity culture which flourished <strong>in</strong> the 1960s. Also, span a<br />

variety of media, <strong>in</strong>clud<strong>in</strong>g pa<strong>in</strong>t<strong>in</strong>g, photography, silk-screen<strong>in</strong>g,<br />

sculpture, and film.<br />

Some of Andy Warhol’s best known works <strong>in</strong>clude the silkscreen<br />

pa<strong>in</strong>t<strong>in</strong>gs Campbell's Soup Cans and Marilyn Diptych, the experimental<br />

film Chelsea Girls, and the multimedia events known as the Explod<strong>in</strong>g<br />

Plastic Inevitable. He has also been the subject of numerous<br />

retrospective exhibitions, books, and feature and documentary<br />

films. <strong>The</strong> largest museum <strong>in</strong> the US “<strong>The</strong> Andy Warhol Museum” is<br />

dedicated to a s<strong>in</strong>gle artist Andy Warhol. It holds an extensive<br />

permanent collection of art and archives is the largest museum <strong>in</strong> the<br />

United States dedicated to a s<strong>in</strong>gle artist.<br />

“To get Game-<br />

Chang<strong>in</strong>g results,<br />

start focus<strong>in</strong>g on<br />

Game-Chang<strong>in</strong>g<br />

thoughts.”<br />

–Andy Warhol<br />

Occupation: American artist<br />

Be it any <strong>in</strong>dustry or segments, these would be an all-time motivated quotes from<br />

the most successful entrepreneurs and established bus<strong>in</strong>ess tycoons of all times.<br />

Replication of success can only be achieved by emulat<strong>in</strong>g the th<strong>in</strong>k<strong>in</strong>g of successful<br />

people. With that m<strong>in</strong>d-set, this is a collection of some of the f<strong>in</strong>est quotes narrated<br />

by renowned iconic personalities. Honor<strong>in</strong>g and acknowledg<strong>in</strong>g these personas, I<br />

believe - “Without <strong>in</strong>novation we would soon be Irrelevant”<br />

– Shruti P. Jambhale, Editor<br />

45 | JUNE <strong>2019</strong>


ARKSTONSADVISORY<br />

Boost<strong>in</strong>g Bus<strong>in</strong>ess Performance<br />

Aboutique Investment Bank<strong>in</strong>g Advisory Firm<br />

Arkstons Advisory Ltd., render<strong>in</strong>g seamless<br />

<strong>in</strong>vestment bank<strong>in</strong>g advisory services to clients<br />

seek<strong>in</strong>g <strong>in</strong>-depth strategic, <strong>in</strong>vest<strong>in</strong>g, and f<strong>in</strong>ancial<br />

expertise.<br />

Arkstons Advisory Firm strives to provide a broad spectrum<br />

of strategic advisory solutions <strong>in</strong> due diligence, capital<br />

rais<strong>in</strong>g, equity offer<strong>in</strong>gs, debt syndications, and derivatives.<br />

Be it sell-side, buy-side, corporate restructur<strong>in</strong>g, JV<br />

structur<strong>in</strong>g or ad-hoc Consultancy engagements, the Firm<br />

ensures exceptional services through its specialized<br />

Investment Bank<strong>in</strong>g solutions from day one to closure.<br />

A KeyNote Person<br />

A diligent personality, B<strong>in</strong>esh Balan is the Founder and<br />

Executive Director at Arkstons Advisory Ltd. Carry<strong>in</strong>g<br />

rich experience of over a decade work<strong>in</strong>g <strong>in</strong> the Investment<br />

Bank<strong>in</strong>g <strong>in</strong>dustry; he br<strong>in</strong>gs <strong>in</strong> exemplary expertise across<br />

diversified areas <strong>in</strong>clud<strong>in</strong>g M&A, private equity & venture<br />

capital deals, and project f<strong>in</strong>ance. He specializes <strong>in</strong> equity<br />

and debt syndication fund rais<strong>in</strong>g assignments, market entry<br />

strategies, JV’s, strategic tie-ups, and management<br />

consultancy specialized <strong>in</strong> GCC, Asian, and European<br />

markets. He is closely associated with lead<strong>in</strong>g Family<br />

Offices, Bus<strong>in</strong>ess groups, HNIs, Venture Capital Funds and<br />

Private Equity Funds <strong>in</strong> the Middle East, Europe, the US,<br />

and Asia. He executes bus<strong>in</strong>ess operations between the<br />

countries of GCC, Europe and India.<br />

More about Arkstons<br />

With offices <strong>in</strong> London and Bahra<strong>in</strong>, Arkstons Advisory was<br />

founded <strong>in</strong> the year 2016. It has its major operation centers<br />

<strong>in</strong> Middle East, Western Europe, and South East Asia.<br />

Arkstons diversified structure specializes <strong>in</strong> cross-border<br />

M&A, capital raise advisory, jo<strong>in</strong>t venture advisory across<br />

major sectors and geographies. It also <strong>in</strong>cludes<br />

Manufactur<strong>in</strong>g, Automobile, Industrial, Consumer Products,<br />

Real Estate, Retail, Pharmaceutical, and Healthcare among<br />

others. Till date, the Firm has served over more than fifty<br />

clients <strong>in</strong> around more than thirty countries. It has an<br />

<strong>in</strong>cl<strong>in</strong>ation towards work<strong>in</strong>g with em<strong>in</strong>ent <strong>Firms</strong> hav<strong>in</strong>g a<br />

reputed stature.<br />

“In a boom<strong>in</strong>g deal market, many corporates spend a vast<br />

amount of their time answer<strong>in</strong>g ‘if’ deals need to be<br />

<strong>in</strong>itiated, whereas the focus should be on ‘when’ and ‘how’<br />

to <strong>in</strong>itiate and execute those deals to accelerate growth and<br />

create maximum susta<strong>in</strong>able value.” says B<strong>in</strong>esh Balan.<br />

Optimal Services<br />

Hold<strong>in</strong>g strategic global partnership with a number of<br />

advisory <strong>Firms</strong>, the Firm is giv<strong>in</strong>g its clients an easy access<br />

to foreign capital markets. With an exclusive network of<br />

<strong>in</strong>ternational <strong>in</strong>vestors, the Firm is help<strong>in</strong>g its clients to<br />

achieve their strategic <strong>in</strong>tent of growth, expansion, cash<br />

flow generation, and profit maximization.<br />

<strong>The</strong> Firm is highly focused and committed to <strong>in</strong>tegrate<br />

effective measures for develop<strong>in</strong>g customized growth<br />

strategies to help clients capitalize from complex<br />

challenges. Its agility, adaptability, and creativity <strong>in</strong> an<br />

emerg<strong>in</strong>g bus<strong>in</strong>ess landscape will ensure success <strong>in</strong><br />

spann<strong>in</strong>g sectors such as corporate f<strong>in</strong>ance, debt advisory,<br />

capital-ris<strong>in</strong>g, corporate restructure, and M&A transactions.<br />

Turn<strong>in</strong>g Challenges <strong>in</strong>to Opportunities<br />

In an era of budd<strong>in</strong>g boutique advisors, surpass<strong>in</strong>g the<br />

competition and creat<strong>in</strong>g a niche was an <strong>in</strong>itial major<br />

challenge for the Firm. So, it constantly strives to position<br />

itself uniquely <strong>in</strong> a globalized market, to stay ahead, and<br />

stand out from the rest.<br />

Another major challenge was secur<strong>in</strong>g <strong>in</strong>terest<strong>in</strong>g deals and<br />

operat<strong>in</strong>g <strong>in</strong> the global context, where markets are more<br />

<strong>in</strong>terconnected due to the <strong>in</strong>creas<strong>in</strong>g globalization of the<br />

M&A sector <strong>in</strong> general, which is the core focus service<br />

among other Investment Bank<strong>in</strong>g advisory services.<br />

<strong>The</strong> Firm is deliver<strong>in</strong>g its <strong>in</strong>sights, expertise, and<br />

experience to its clients through each phase of the M&A<br />

process. <strong>The</strong> Firm selects its deals after proper due<br />

diligence and prefers <strong>in</strong> quality over quantity. It is <strong>in</strong>vest<strong>in</strong>g<br />

<strong>in</strong> develop<strong>in</strong>g a rich human capital to identify challenges<br />

and harness them to opportunities by us<strong>in</strong>g local and global<br />

JUNE <strong>2019</strong> |<br />

48


THE OUTSTANDING<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS IN<br />

<strong>2019</strong><br />

knowledge to deliver customized strategies suited for each client <strong>in</strong><br />

such a highly competitive landscape.<br />

Over the years, the Firm has performed very well and achieved lots of<br />

success. For its exceptional performance and excellence, the Firm had<br />

awarded at the “Asian Arab Awards <strong>2019</strong>”, held <strong>in</strong> the first quarter of<br />

<strong>2019</strong>, organised by Asian Arab Chambers of Commerce (AACC) <strong>in</strong><br />

association with the Indian Economic Trade Organisation (IETO).<br />

Also, Arkstons Advisory work<strong>in</strong>g <strong>in</strong> conjunction with its subsidiary,<br />

has recently been conferred with the “<strong>Outstand<strong>in</strong>g</strong> Debt and Equity<br />

Firm of the Year <strong>2019</strong> ”.<br />

<strong>The</strong> Firm has faced numerous other challenges till date. But, what kept<br />

it go<strong>in</strong>g is its constant focus on turn<strong>in</strong>g those challenges <strong>in</strong>to<br />

capitaliz<strong>in</strong>g opportunities. Tak<strong>in</strong>g the right step at the right time can<br />

make a world of difference and position the Firm uniquely <strong>in</strong> a<br />

globalized world.<br />

Giv<strong>in</strong>g back to Society<br />

Arkstons Advisory works with a vision of giv<strong>in</strong>g back to the society by<br />

cover<strong>in</strong>g and creat<strong>in</strong>g opportunities of M&A and strategic tie-ups with<br />

a shared purpose of social <strong>in</strong>novation and bus<strong>in</strong>ess growth. It believes<br />

that greater commitment towards mak<strong>in</strong>g a difference can often lead to<br />

greater returns on <strong>in</strong>vestment.<br />

Deliver<strong>in</strong>g scalable <strong>in</strong>vestment strategies by br<strong>in</strong>g<strong>in</strong>g together dynamic<br />

bus<strong>in</strong>ess leaders and forward th<strong>in</strong>k<strong>in</strong>g <strong>in</strong>vestors can generate economic<br />

returns with positive and measurable social outcomes. It is also<br />

plann<strong>in</strong>g tie-ups with various start-ups ecosystems globally, to serve its<br />

clients even better.<br />

Currently, <strong>Firms</strong> are globally realiz<strong>in</strong>g that <strong>in</strong>organic growth is the way<br />

ahead. With a relatively high level of market concentration of bus<strong>in</strong>ess<br />

startups, corporates are downsiz<strong>in</strong>g or realign<strong>in</strong>g their operations by<br />

spurr<strong>in</strong>g consolidations to focus on profitability, core bus<strong>in</strong>ess areas,<br />

and operational efficiency rather than market share. <strong>The</strong> global<br />

economy has witnessed a gradual, but steady growth over the recent<br />

years <strong>in</strong> terms of value from global M&A transactions.<br />

Excit<strong>in</strong>g Future<br />

Arkstons Advisory is plann<strong>in</strong>g to <strong>in</strong>corporate its expertise with<br />

customized digital based solutions to deal with complexities and<br />

ensur<strong>in</strong>g smoother implementation and execution. It is embrac<strong>in</strong>g the<br />

advanced technology solutions which can reduce the cost and time and<br />

improve global collaborations and accelerate deal mak<strong>in</strong>g and<br />

transactions.<br />

<strong>The</strong> Firm believes that embrac<strong>in</strong>g the digital revolution hands down is<br />

the way forward. Thus, it is go<strong>in</strong>g digital which can improve global<br />

collaborations, deliver data-driven <strong>in</strong>sights, reduce costs, time and<br />

streaml<strong>in</strong>e the processes <strong>in</strong> a detail life cycle.<br />

B<strong>in</strong>esh Balan<br />

Founder & Executive Director<br />

‘‘<br />

HELPING<br />

BUSINESSES<br />

TO ACHIEVE<br />

THEIR STRATEGIC<br />

GOALS AND<br />

STAND UNIQUELY<br />

POSITIONED ON<br />

THE GLOBAL<br />

FRONT<br />

‘‘<br />

49 | JUNE <strong>2019</strong>


Ashok Dh<strong>in</strong>gra<br />

THE OUTSTANDING<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS IN<br />

<strong>2019</strong><br />

Associates<br />

Attorneys at Law<br />

shok Dh<strong>in</strong>gra Associates (ADA) is<br />

Aa professional services firm offer<strong>in</strong>g<br />

a wide range of services under<br />

Goods and Service Tax; erstwhile Indirect<br />

Taxes; Customs and Trade & Regulatory<br />

Laws. ADA also provides advisory,<br />

tra<strong>in</strong><strong>in</strong>g, and <strong>in</strong>vestigation services under<br />

Anti-Corruption Laws and White-Collar<br />

Crimes to corporates. It provides advisory,<br />

compliance and litigation support services<br />

upto Supreme Court to clients <strong>in</strong> the<br />

follow<strong>in</strong>g practice areas:<br />

· Customs & Trade<br />

· Goods & Service Tax (GST) and erstwhile<br />

<strong>in</strong>direct tax laws, and<br />

· White Collar Crimes, Investigations and<br />

Regulatory Laws.<br />

Additionally, ADA provides assistance to<br />

clients dur<strong>in</strong>g and after raid or<br />

<strong>in</strong>vestigations by Customs and Regulatory<br />

authorities like Directorate of Revenue<br />

Intelligence (DRI), Enforcement<br />

Directorate, Narcotics Control Bureau, etc.<br />

to take a view on key issues and options to<br />

deal with high risk positions, brief<strong>in</strong>g and<br />

debrief<strong>in</strong>g of employees and discussions<br />

with authorities to close the case.<br />

ADA is on a mission to enhance value for<br />

clients by focus<strong>in</strong>g on solutions that are<br />

<strong>in</strong>novative, yet practical that can be<br />

implemented. With a pool of highly<br />

qualified and tra<strong>in</strong>ed professionals, it caters<br />

needs of the clients without los<strong>in</strong>g focus on<br />

deliver<strong>in</strong>g premium-quality services.<br />

‘<br />

Our objective<br />

is to nd<br />

bus<strong>in</strong>ess<br />

and practical<br />

solutions<br />

which are<br />

easy to execute<br />

and enhance<br />

the value<br />

of clients’<br />

operations<br />

‘<br />

Early Days of ADA<br />

All the partners were well-settled <strong>in</strong><br />

their own professional lives and could<br />

have easily opted to have a life full of<br />

ease and comfort. However, all three<br />

partners had one common characteristic<br />

that made the difference – to walk the<br />

unknown path and determ<strong>in</strong>ation to w<strong>in</strong><br />

aga<strong>in</strong>st all odds!<br />

As dest<strong>in</strong>y had planned someth<strong>in</strong>g<br />

different, Ashok, Smita, and Sonia<br />

created Ashok Dh<strong>in</strong>gra Associates <strong>in</strong><br />

2014 with an objective to design an<br />

<strong>in</strong>stitution that serves its clientele on<br />

the ethics of be<strong>in</strong>g trustworthy, and<br />

transparent. Irrespective of the <strong>in</strong>itial<br />

hiccups and obstacles, ADA sailed<br />

aga<strong>in</strong>st the tides and today it takes pride<br />

while look<strong>in</strong>g back at the promis<strong>in</strong>g<br />

carved-out-path. With<strong>in</strong> a short span of<br />

four years, brand ADA is looked upon<br />

as a matured player <strong>in</strong> the <strong>in</strong>dustry. It<br />

has created a benchmark <strong>in</strong> the market<br />

as an ‘ethical boutique firm’ and enjoys<br />

the reputation of be<strong>in</strong>g the most<br />

preferred choice of the clients who<br />

were earlier associated with other firms.<br />

<strong>The</strong> Team<br />

<strong>The</strong> core team of ADA consists of<br />

Ashok Dh<strong>in</strong>gra – Founder, Smita<br />

S<strong>in</strong>gh – Co-founder, and Sonia Gupta<br />

– Co-founder are the three personas<br />

who have been immensely successful <strong>in</strong><br />

creat<strong>in</strong>g the ADA platform. Together,<br />

this proficient team of Attorney’s has<br />

conquered countless milestones and<br />

cont<strong>in</strong>ue to raise the bar of deliver<strong>in</strong>g<br />

<strong>in</strong>novative services enriched with<br />

quality and precision of knowledge.<br />

Ashok Dh<strong>in</strong>gra:<br />

Practice Group Leader: White-Collar<br />

Crimes | Investigations | Regulatory<br />

Ashok is undoubtedly one of the most<br />

epistemophilic professionals who have<br />

JUNE <strong>2019</strong> |<br />

50


Ashok Dh<strong>in</strong>gra<br />

Founder<br />

reached the p<strong>in</strong>nacle of success by<br />

hav<strong>in</strong>g a perfect blend of<br />

professionalism and bus<strong>in</strong>ess acumen.<br />

With a career sprawl<strong>in</strong>g over four<br />

glorious decades, he has been<br />

associated with the biggest consult<strong>in</strong>g<br />

and law firms <strong>in</strong>clud<strong>in</strong>g Arthur<br />

Andersen, Ernst & Young, KPMG,<br />

Khaitan & Co., and J. Sagar Associates<br />

(JSA) <strong>in</strong> the past. His prior st<strong>in</strong>t with<br />

the DRI has given him an added<br />

advantage of work<strong>in</strong>g on both sides of<br />

the table.<br />

Ashok has been phenomenal <strong>in</strong><br />

assist<strong>in</strong>g clients <strong>in</strong> conduct<strong>in</strong>g audits<br />

and <strong>in</strong>vestigations under FCPA, UK<br />

Bribery Act and Prevention of<br />

Corruption Act, <strong>in</strong>vestigations of<br />

wrong do<strong>in</strong>g or fraud or ethical<br />

violations by management or<br />

employees of Mult<strong>in</strong>ational<br />

Companies. He also assisted clients <strong>in</strong><br />

options to deal with non-compliances<br />

and mak<strong>in</strong>g self-disclosure to the<br />

authorities. Ashok advises clients <strong>in</strong><br />

relation to data security, privacy,<br />

retention, encryption and movement<br />

across jurisdictions. He also advises<br />

clients on key issues of exchange<br />

controls under Foreign Exchange<br />

Management Act and assists <strong>in</strong><br />

compound<strong>in</strong>g of offences.<br />

For cases perta<strong>in</strong><strong>in</strong>g to Tax and Trade<br />

matters, he has regularly appeared<br />

before departmental adjudication and<br />

appellate authorities; Appellate<br />

Tribunals; High Courts and Supreme<br />

Court as an argu<strong>in</strong>g council.<br />

Smita S<strong>in</strong>gh<br />

Co-founder<br />

Smita S<strong>in</strong>gh:<br />

Practice Group Leader: Goods |<br />

Services Tax<br />

Hav<strong>in</strong>g an unmatched acumen related<br />

to GST and erstwhile Indirect Taxes,<br />

she provides advisory, litigation and<br />

compliance services under the entire<br />

spectrum of GST to operate <strong>in</strong> an<br />

efficient and compliant manner. Smita<br />

has assisted clients <strong>in</strong> mak<strong>in</strong>g various<br />

representation to Central Board of<br />

Indirect Taxes and Customs and GST<br />

Council address<strong>in</strong>g key issues on<br />

anomaly <strong>in</strong> law, Tax rate <strong>in</strong>consistency,<br />

bus<strong>in</strong>ess issues, etc. seek<strong>in</strong>g<br />

<strong>in</strong>tervention and clarification on<br />

various issues. Alongside Smita has<br />

also written various articles on key<br />

Indirect Tax and GST issues which<br />

have been well appreciated.<br />

Sonia Gupta:<br />

Practice Group Leader: Custom | Trade<br />

As a qualified CA, she contributes<br />

majorly <strong>in</strong> the areas perta<strong>in</strong><strong>in</strong>g to<br />

Customs and Trade laws, the Foreign<br />

Trade Policy, Export/ Import Controls<br />

& Sanctions <strong>in</strong>clud<strong>in</strong>g Encryption<br />

Controls, Trade Remedies provid<strong>in</strong>g<br />

both advisory and litigation assistance<br />

<strong>in</strong> Customs and trade matters. Sonia<br />

has done extensive pioneer<strong>in</strong>g work on<br />

export and import of dual use items,<br />

restricted technologies and items<br />

covered under SCOMET List <strong>in</strong><br />

compliance to Multilateral Agreements<br />

and regularly assists client <strong>in</strong> relation<br />

thereto She is advis<strong>in</strong>g clients on issues<br />

Sonia Gupta<br />

Co-founder<br />

aris<strong>in</strong>g out of <strong>in</strong>advertent export of<br />

restricted goods and technologies and<br />

<strong>in</strong>vestigations by Regulatory<br />

authorities to close case caus<strong>in</strong>g least<br />

disruption to operations. Sonia also<br />

advises clients on safety and<br />

compliance requirements for<br />

movement of hazardous and notified<br />

goods.<br />

She has been torchbearer for manag<strong>in</strong>g<br />

<strong>in</strong>vestigations for Mult<strong>in</strong>ational<br />

Companies and assisted clients <strong>in</strong><br />

conduct<strong>in</strong>g audits under FCPA and<br />

Prevention of Corruption Act;<br />

<strong>in</strong>vestigations of wrongdo<strong>in</strong>g or fraud<br />

or ethical violations by management or<br />

employees & whistleblower issues.<br />

Promis<strong>in</strong>g Future<br />

Even after hav<strong>in</strong>g amassed years of<br />

expertize, ADA considers itself as a<br />

learner <strong>in</strong> this doma<strong>in</strong> and still refers to<br />

the basics for every assignment and<br />

that’s what differentiates it from the<br />

other players. Its ability to generate<br />

‘out-of-the-box’ ideas and <strong>in</strong>novative<br />

solutions has earned respect and<br />

admiration for ADA over the years.<br />

ADA identifies client confidence,<br />

recognition of quality work, and<br />

grow<strong>in</strong>g dom<strong>in</strong>ance of India as a<br />

global powerhouse to be the key<br />

elements that would be driv<strong>in</strong>g ADA <strong>in</strong><br />

future. <strong>The</strong> recent reforms and<br />

str<strong>in</strong>gent policies laid by the<br />

Government have unlocked new vistas<br />

of opportunities for the <strong>in</strong>dustry.<br />

51 | JUNE <strong>2019</strong>


Spells for Growth<br />

6<br />

Secrets to Drive Growth<br />

for SMEs and Startups<br />

“Let’s work ON<br />

the bus<strong>in</strong>ess and not<br />

IN the bus<strong>in</strong>ess.”<br />

Today competition of SMEs is<br />

with big Corporates and<br />

MNCs but SMEs don’t have<br />

level play<strong>in</strong>g ground. MNCs work <strong>in</strong> a<br />

systematic way and have cash balance<br />

strength. MNCs have best practices<br />

employed which SMEs lack. Many of<br />

the SMEs are family-owned bus<strong>in</strong>esses<br />

which need to be managed by<br />

professionals but currently, they are<br />

not.<br />

Today MNCs have grown to<br />

unimag<strong>in</strong>able levels. So what are the<br />

Secrets of success which MNCs know<br />

but are not available to SMEs? We will<br />

discuss 6 such secrets <strong>in</strong> this Article.<br />

So you really want to get started?<br />

Here are the 6 Secrets that have helped<br />

big MNCs succeed:<br />

1. Improve Sales with Customer<br />

Relationship Management (CRM)<br />

System:<br />

First th<strong>in</strong>gs first!<br />

<strong>The</strong> sales function is the backbone of<br />

any organization and the sales<br />

process has to be managed <strong>in</strong> the best<br />

way possible.<br />

Use of software save on time and<br />

improve efficiency and reduce<br />

mistakes. As human <strong>in</strong>teraction<br />

reduces, errors tend to be lower.<br />

More control rules can be def<strong>in</strong>ed<br />

and executed.<br />

Sales without service are like<br />

putt<strong>in</strong>g money <strong>in</strong>to a pocket with a<br />

hole <strong>in</strong> it. Support<strong>in</strong>g the sales team<br />

with the CRM software works best<br />

for any organization.<br />

Use of CRM is the foundation for<br />

growth.<br />

You can sell more not because you<br />

know the product well but because<br />

you know your customer well.<br />

CRM helps you to observe the<br />

patterns and habits of your<br />

customers well and sell better. It<br />

helps you reduce revenue leakages,<br />

lead<strong>in</strong>g to more profitability.<br />

2. Efficiency and effectiveness<br />

through Systems<br />

<strong>The</strong> essential lesson here is you need<br />

to work ON the bus<strong>in</strong>ess and<br />

stopped work<strong>in</strong>g IN the bus<strong>in</strong>ess.<br />

Systems <strong>in</strong> form of Flow charts,<br />

proper documentation,<br />

standardization helps to scale<br />

bus<strong>in</strong>ess.<br />

One needs to Delegate but Monitor<br />

which is possible if you have strong<br />

systems <strong>in</strong> place.<br />

Systems are most essential to run<br />

any bus<strong>in</strong>ess. <strong>The</strong>y are the build<strong>in</strong>g<br />

blocks of the bus<strong>in</strong>ess. If systems<br />

are right, the bus<strong>in</strong>ess can be run on<br />

autopilot mode. Systems help <strong>in</strong><br />

expansion; it ensures consistency<br />

and provides clarity. By <strong>in</strong>creas<strong>in</strong>g<br />

the efficiency and controll<strong>in</strong>g costs it<br />

helps to <strong>in</strong>crease customer<br />

satisfaction. It results <strong>in</strong> <strong>in</strong>creased<br />

profitability and it helps to reduce<br />

risks <strong>in</strong> bus<strong>in</strong>ess. With strong<br />

systems, the bus<strong>in</strong>essman can focus<br />

on the core functions of the<br />

bus<strong>in</strong>ess.<br />

Internal Controls are an important<br />

part of systems. Internal controls<br />

help to ma<strong>in</strong>ta<strong>in</strong> cont<strong>in</strong>uous growth<br />

without breaks; it Controls errors<br />

and Risks and safeguards the Assets.<br />

It helps <strong>in</strong> reliable f<strong>in</strong>ancial<br />

report<strong>in</strong>g and also ensures high<br />

efficiency.<br />

To share another example, we had<br />

worked on the bill<strong>in</strong>g system of a<br />

company and we reduced the cycle<br />

of bill<strong>in</strong>g and we could save the<br />

<strong>in</strong>terest of lakhs of rupees. It had a<br />

tremendous effect on the cash flows<br />

of the company.<br />

One needs to follow systems<br />

throughout the bus<strong>in</strong>ess lifecycle.<br />

3. Get a direction with Bus<strong>in</strong>ess<br />

plans and right KPIs<br />

Many entrepreneurs are busy<br />

work<strong>in</strong>g on day to day rout<strong>in</strong>e th<strong>in</strong>gs<br />

JUNE <strong>2019</strong> |<br />

52


ABOUT THE<br />

AUTHOR<br />

CA Jayant Kadge,<br />

Founder and CEO,<br />

Biz Bra<strong>in</strong>s Systems,<br />

Experts <strong>in</strong> Internal<br />

Audits<br />

As Internal Auditors<br />

and Consultants for<br />

Bus<strong>in</strong>ess Growth,<br />

he has been<br />

worked with<br />

hundreds of SMEs,<br />

Start-ups and also<br />

some listed<br />

companies <strong>in</strong> the<br />

past fourteen years.<br />

He is responsible<br />

for manag<strong>in</strong>g the<br />

rm, formulat<strong>in</strong>g<br />

and execut<strong>in</strong>g<br />

long-term<br />

strategies, and<br />

<strong>in</strong>teract<strong>in</strong>g with<br />

clients, employees.<br />

CA Jayant Kadge<br />

Founder & CEO<br />

53 | JUNE <strong>2019</strong>


and they need to have a strategy, they need to know their<br />

market position<strong>in</strong>g. <strong>The</strong>y need to have a 5 years<br />

Bus<strong>in</strong>ess Plan.<br />

One big question is how do we measure success? One<br />

needs to have the strong Key Performance Indicators<br />

(KPI) system. Measure critical aspects of your bus<strong>in</strong>ess<br />

which is essential for the success of your bus<strong>in</strong>ess. Every<br />

department, function of bus<strong>in</strong>ess has various KPIs. It<br />

gives a clear understand<strong>in</strong>g of the way of assess<strong>in</strong>g<br />

performance. It is the consensus of all parties concerned<br />

on what is important. It provides clear direction for<br />

action. KPIs improve when they are monitored regularly.<br />

<strong>The</strong>re are various software tools available which help to<br />

def<strong>in</strong>e, analyze KPIs. Please understand that WHAT<br />

GETS MEASURED - GETS DONE! KPIs should be<br />

SMART, i.e. Specific, Measurable, Atta<strong>in</strong>able, Relevant,<br />

and Time-bound.<br />

4. Control F<strong>in</strong>ances with Budgets<br />

A bus<strong>in</strong>essman needs to be absolutely clear about what<br />

they want. Where do they stand <strong>in</strong> bus<strong>in</strong>ess?<br />

One has to beg<strong>in</strong> with one’s values. What do you really<br />

care about? What is your mission for your bus<strong>in</strong>ess? You<br />

need to have a clear vision. Between you and your goal,<br />

there will always be constra<strong>in</strong>ts. One needs to curb the<br />

impulse to spend on th<strong>in</strong>gs which are not budgeted.<br />

Bus<strong>in</strong>ess owners tend to get <strong>in</strong>fluence with current fads<br />

and end up <strong>in</strong>curr<strong>in</strong>g expenses <strong>in</strong> areas which were not<br />

relevant for bus<strong>in</strong>ess growth. At such time budgets come<br />

<strong>in</strong> handy which keep you onl<strong>in</strong>e with your objective and<br />

planned expenses.<br />

Cost control measures<br />

Every bus<strong>in</strong>ess needs to save unnecessary costs. Every<br />

bus<strong>in</strong>ess needs to be discipl<strong>in</strong>ed with their money. Every<br />

rupee saved is rupee earned. Most of the bus<strong>in</strong>esses fail due<br />

to f<strong>in</strong>ancial issues as they can’t handle cash flows. <strong>The</strong>y fail<br />

to earn profits even after a few years <strong>in</strong>to the bus<strong>in</strong>ess.<br />

Cost cutt<strong>in</strong>g has to be attempted strategically and with<br />

proper th<strong>in</strong>k<strong>in</strong>g and plans. It should not be <strong>in</strong> a haphazard<br />

manner which will affect bus<strong>in</strong>ess <strong>in</strong> the long run. Top<br />

management should be <strong>in</strong>volved <strong>in</strong> costs-cutt<strong>in</strong>g. To make it<br />

successful, even <strong>in</strong>centives may be given away.<br />

Accountability should be created for cost cutt<strong>in</strong>g function<br />

and targets should be set.<br />

Engag<strong>in</strong>g employees and tak<strong>in</strong>g suggestions from them is<br />

the best idea as motivation to cut costs is ensured and<br />

chances of successful implementation are more <strong>in</strong> such<br />

cases.<br />

Each expense may be considered <strong>in</strong> detail about what it<br />

really contributes to the bus<strong>in</strong>ess, whether or not it is<br />

further<strong>in</strong>g the bus<strong>in</strong>ess.<br />

5. Importance of Regular Internal Audits<br />

Internal Audits are compulsory for listed companies.<br />

Importance of Internal audit cannot be underm<strong>in</strong>ed.<br />

Internal audit helps <strong>in</strong> Quality control, to <strong>in</strong>crease<br />

productivity, it gives Confidence to stakeholders. It<br />

unearths frauds, helps <strong>in</strong> Cost control management and<br />

Achievement of bus<strong>in</strong>ess objectives. Internal auditors<br />

need to be an expert <strong>in</strong> the <strong>in</strong>dustry so that he can add<br />

real value.<br />

6. Manage Bus<strong>in</strong>ess Risks<br />

A bus<strong>in</strong>essman can have peace of m<strong>in</strong>d by identify<strong>in</strong>g the<br />

risks <strong>in</strong> their bus<strong>in</strong>ess and mitigat<strong>in</strong>g them <strong>in</strong> a systematic<br />

way. A strong Risks management is very essential.<br />

In the end, it’s very important that SMEs need to have<br />

bus<strong>in</strong>esses on autopilot mode. <strong>The</strong>y need to create a<br />

second l<strong>in</strong>e of management. <strong>The</strong>y should focus on the<br />

area of growth.<br />

<strong>The</strong> only real secret is that its action, not knowledge, that<br />

fosters true success. No matter who you are or what you<br />

are try<strong>in</strong>g to do as an entrepreneur you can f<strong>in</strong>d success<br />

by <strong>in</strong>culcat<strong>in</strong>g these secrets.<br />

Maybe you are great at ideas but bad at implementation,<br />

so you have to take care of it.<br />

Which of these success secrets will you act on today?<br />

Please write to us if you have any comments or queries.<br />

JUNE <strong>2019</strong> |<br />

54


BANTHIA & CO.<br />

ADVOCATES<br />

SPREADING ITS LEGAL LEGACY WORLDWIDE<br />

“<br />

Embrace<br />

diversification of<br />

the legal<br />

profession by<br />

observ<strong>in</strong>g<br />

discipl<strong>in</strong>e,<br />

commitment,<br />

honesty and the<br />

ability to deliver<br />

the results as<br />

soon as possible<br />

“<br />

Neelesh Banthia<br />

CEO<br />

<strong>The</strong>re are few th<strong>in</strong>gs <strong>in</strong> this world which gets better as time passes or it can be said that if they are aged very well,<br />

their quality raises to a whole another level. Some experiences are of a very high value because they have been out<br />

there for a long time and that too for everyone to share. In our country as an essence – such esthetics have been<br />

passed down from generation to generation <strong>in</strong> every family as a tradition. <strong>The</strong>se traditions def<strong>in</strong>e the solidarity of a family<br />

and the virtues they br<strong>in</strong>g about for everyone to adhere to.<br />

JUNE <strong>2019</strong> |<br />

56


THE OUTSTANDING<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS IN<br />

<strong>2019</strong><br />

One such family, which has been<br />

practic<strong>in</strong>g law as a long runn<strong>in</strong>g<br />

tradition is Banthia & Co. Advocates.<br />

<strong>The</strong> law firm has been pioneer <strong>in</strong><br />

property law & real estate matters<br />

across the country. <strong>The</strong> firm also serves<br />

Archdioceses/Dioceses and Religious<br />

Congregations of Roman Catholic<br />

Church spread throughout the world.<br />

Moreover, expertise <strong>in</strong> local laws is the<br />

firm’s forte as its presence is nearly <strong>in</strong><br />

all states of India ensur<strong>in</strong>g the<br />

maximum competency <strong>in</strong> legal<br />

solutions. <strong>The</strong> Madhya Pradesh based<br />

firm, headquartered at Bhopal believes<br />

<strong>in</strong> group<strong>in</strong>g together committed &<br />

specialized advocates under a s<strong>in</strong>gle<br />

roof for provid<strong>in</strong>g legal services to<br />

clients <strong>in</strong> best manner possible across<br />

different sectors <strong>in</strong> central India.<br />

Beg<strong>in</strong>n<strong>in</strong>g of a Heritage<br />

More than six decades now, the firm is<br />

serv<strong>in</strong>g <strong>in</strong> the legal profession. S<strong>in</strong>ce<br />

its <strong>in</strong>ception <strong>in</strong> 1953, the firm started<br />

with three offices & workforce of ten<br />

advocates under the leadership of Late<br />

Shri Nihal S<strong>in</strong>gh ji Banthia who was<br />

founder of the Banthia & Co.<br />

Advocates. Even before the formation<br />

of the firm, Late Shri Mishrilal Ji<br />

Banthia (father of Late Shri Nihal<br />

S<strong>in</strong>gh ji Banthia) began his career as a<br />

lawyer <strong>in</strong> 1927. He also exercised his<br />

judicial powers dur<strong>in</strong>g the British rule<br />

<strong>in</strong> India.<br />

Now, sitt<strong>in</strong>g at the helm is his great<br />

grandson Neelesh Banthia is the CEO<br />

of the firm. He is a seasoned lawyer &<br />

well experienced <strong>in</strong> deal<strong>in</strong>g with legal<br />

matters across the globe. And, soon<br />

this firm will be nurtured by the fifth<br />

generation lawyer, by the daughter of<br />

Neelesh -Mahak Banthia after<br />

complet<strong>in</strong>g her Law.<br />

Carry<strong>in</strong>g Forward the Legacy<br />

Neelesh & B.S. Banthia (his father) are<br />

presently runn<strong>in</strong>g the firm with full<br />

dedication and commitment. Neelesh<br />

started his career as a pilot and then<br />

worked <strong>in</strong> various countries at a legal<br />

position. After realiz<strong>in</strong>g that his place<br />

is back at home, he diverted his efforts<br />

to br<strong>in</strong>g <strong>in</strong>novation <strong>in</strong> the legal<br />

profession. His dynamic approach was<br />

towards reorient<strong>in</strong>g conventional ways<br />

of legal practice <strong>in</strong> India. Considered<br />

amongst the youngest law firm owners<br />

<strong>in</strong> India, he has more than two decades<br />

of experience and he manages a team<br />

of around 350 lawyers across the<br />

world.<br />

“At present, we are hav<strong>in</strong>g a fullfledged<br />

team of 400 advocates & 23<br />

offices across the world” says Neelesh<br />

proudly.<br />

<strong>The</strong> Journey So Far<br />

<strong>The</strong> passion towards serv<strong>in</strong>g the legal<br />

profession of the firm has stimulated its<br />

activities <strong>in</strong>ternationally as well. It is<br />

operat<strong>in</strong>g two subsidiary <strong>in</strong>ternational<br />

offices <strong>in</strong> New York & Chicago. Apart<br />

from this, the firm is hav<strong>in</strong>g six<br />

<strong>in</strong>ternational offices <strong>in</strong> Dubai, Japan,<br />

S<strong>in</strong>gapore, Turkey, U.K (BLS- Banthia<br />

Legal Services - a UK based<br />

Knowledge Process Outsourc<strong>in</strong>g<br />

Company and a subsidiary of BCA)<br />

and U.S.A.<br />

What sets the firm apart from its<br />

competitors is the core ideology of the<br />

Banthia & Co. Advocates. Neelesh<br />

expresses, “We believe <strong>in</strong> perfection,<br />

punctuality, s<strong>in</strong>cerity and commitment<br />

towards our work. Ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g<br />

friendly and cordial long term<br />

relationship with clients is what gives<br />

us an edge over other law firms, which<br />

is lack<strong>in</strong>g <strong>in</strong> most of the lawyers these<br />

days.”<br />

<strong>The</strong> firm’s mantra has been, ‘Embrace<br />

diversification <strong>in</strong> the legal profession<br />

by observ<strong>in</strong>g discipl<strong>in</strong>e, commitment,<br />

honesty and the ability to deliver the<br />

results as soon as possible.’ As a law<br />

firm, Banthia & Co. does not believe <strong>in</strong><br />

designations and have always tried to<br />

bridge the gap between senior and<br />

junior advocates. “We have observed<br />

that the senior lawyers have<br />

experience whereas, the junior lawyers<br />

have a very good command on<br />

technology & we try to <strong>in</strong>culcate these<br />

two factors <strong>in</strong>-order to provide the best<br />

possible results for the clients <strong>in</strong><br />

various sectors” says Neelesh.<br />

<strong>The</strong> most challeng<strong>in</strong>g <strong>in</strong>stance for the<br />

firm has been the journey from three to<br />

over twenty offices which was not an<br />

easy task, accord<strong>in</strong>g to Neelesh. As the<br />

firm was enter<strong>in</strong>g <strong>in</strong>to a niche field <strong>in</strong><br />

the catholic system, be<strong>in</strong>g a non-<br />

Catholic was the biggest problem<br />

which also posed the issue of<br />

overcom<strong>in</strong>g unidentified barriers of<br />

competition. All of these issues were<br />

tackled with grit and Neelesh praises<br />

the whole team across the globe for<br />

their hard work.<br />

Mov<strong>in</strong>g Forward<br />

<strong>The</strong> firm is constantly improv<strong>in</strong>g via<br />

<strong>in</strong>corporat<strong>in</strong>g a small <strong>in</strong>itiative.<br />

Provid<strong>in</strong>g a better and trustworthy<br />

environment to clients along with a<br />

growth oriented approach while<br />

ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g friendly atmosphere for<br />

young and budd<strong>in</strong>g lawyers of the<br />

country.<br />

Banthia & Co. Advocates’ list of future<br />

development may consist ventur<strong>in</strong>g<br />

<strong>in</strong>to more legal fields <strong>in</strong> various<br />

countries like Canada, Australia,<br />

Kuwait, France and Abu Dhabi.<br />

Impart<strong>in</strong>g some wisdom, Neelesh adds,<br />

“We need to understand that advocacy<br />

is a service oriented field hav<strong>in</strong>g a<br />

dynamic environment. We need to<br />

accept the changes tak<strong>in</strong>g place and<br />

adapt to it accord<strong>in</strong>gly.”<br />

57 | JUNE <strong>2019</strong>


Bra<strong>in</strong>iac<br />

IP Solutions<br />

A One-stop Solution<br />

for Intellectual<br />

Property Rights<br />

Incepted <strong>in</strong> the year 2010, Pune based Bra<strong>in</strong>iac IP Solutions is one of the lead<strong>in</strong>g and trusted names <strong>in</strong><br />

the field of Intellectual Property Rights from the past eight years. <strong>The</strong> company is provid<strong>in</strong>g end-toend<br />

solutions for all the Intellectual property services. Additionally, it has started offer<strong>in</strong>g global<br />

trademark services, patent licens<strong>in</strong>g and valuation and market research.<br />

Recently, <strong>in</strong> the year 2018 the company was recognized as one of the ‘Emerg<strong>in</strong>g Markets Bus<strong>in</strong>ess Award’<br />

by CV Magaz<strong>in</strong>e. Also, recognized as the Best IP Solution provider received ‘Company Excellence Award’<br />

and listed <strong>in</strong> top ranks by some of the well-recognized magaz<strong>in</strong>es.<br />

Meet the Multi-talented CEO<br />

Suneet Sabale, the Founder & CEO of Bra<strong>in</strong>iac IP Solutions is a mechanical eng<strong>in</strong>eer, hav<strong>in</strong>g over one<br />

and a half decade of work<strong>in</strong>g experience <strong>in</strong> Patent Industry. Way back <strong>in</strong> 2005, Suneet started his career <strong>in</strong><br />

patents and now, he is a registered Indian Patent Practitioner. He started this company with an <strong>in</strong>tention to<br />

safeguard the <strong>in</strong>vention of various companies and assist them <strong>in</strong> mak<strong>in</strong>g more profits. This can be done by<br />

sav<strong>in</strong>g turnaround time on R&D and by protect<strong>in</strong>g the <strong>in</strong>vention with maximum coverage, thereby<br />

prevent<strong>in</strong>g others from gett<strong>in</strong>g away with m<strong>in</strong>or modifications.<br />

Suneet has received a “Global Achievers Award” <strong>in</strong> the year 2016 and “Young Entrepreneurs” award for<br />

his excellence <strong>in</strong> Patent field. Additionally, he is a Certified Life Coach and Executive Coach from<br />

Symbiosis International, which help him to understand the exact requirements of the clients. He also<br />

conducts group coach<strong>in</strong>g session and <strong>in</strong>dividual coach<strong>in</strong>g sessions as a part of his personal <strong>in</strong>terest. He is<br />

cont<strong>in</strong>uously assist<strong>in</strong>g mult<strong>in</strong>ational companies, SME’s, Individual entrepreneurs, Universities and<br />

Colleges from different technology doma<strong>in</strong> for their R&D activity and thereafter for protect<strong>in</strong>g their<br />

<strong>in</strong>ventions <strong>in</strong> India and aboard.<br />

<strong>The</strong> Focus of Global Achiever<br />

<strong>The</strong> skilled eng<strong>in</strong>eers of the company have a vast understand<strong>in</strong>g of technical requirements. <strong>The</strong>y majorly<br />

focus on the draft<strong>in</strong>g, fil<strong>in</strong>g, and analytics of patents, as well as trademark fil<strong>in</strong>g and watch services for<br />

their valued clients. <strong>The</strong>y also drafts patents <strong>in</strong> l<strong>in</strong>e as per the U.S., European, Indian and PCT<br />

requirements.<br />

With a multitude of testimonials and awards under their belt, there’s a reason so many companies<br />

worldwide choose Bra<strong>in</strong>iac IP Solutions time and time aga<strong>in</strong>. One of the best parts is that the company<br />

believes <strong>in</strong> uphold<strong>in</strong>g its ethical, confidential, and <strong>in</strong>tegral approach. It protects its client’s rights and<br />

<strong>in</strong>creases their revenue, with Bra<strong>in</strong>iac IP Solutions.<br />

JUNE <strong>2019</strong> |<br />

58


THE OUTSTANDING<br />

Break<strong>in</strong>g Shackles, Build<strong>in</strong>g Empire<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS<br />

“It’s very difficult, specifically with Indian clients to<br />

make them understand what is a proper drafted patent,<br />

why it is costly and what are the precautions one need to<br />

take.” says Suneet.<br />

Furthermore, he also shared that they have tried to<br />

conv<strong>in</strong>ce many Indian orig<strong>in</strong> MNC’s about their work<br />

and advantages. But, due to the lack of clarity and less<br />

risk tak<strong>in</strong>g ability of clients, especially <strong>in</strong> India, there is<br />

a very large gap between the client and the company.<br />

<strong>The</strong> credibility of patents and its importance has<br />

degenerated <strong>in</strong> India. Reasons range from no logical<br />

<strong>in</strong>fr<strong>in</strong>gement cases be<strong>in</strong>g filed, to the cost offered by the<br />

Indian government to the patent facilitators. Thus, f<strong>in</strong>ally<br />

the Indian companies just entrust their work to old firms,<br />

even if these firms have failed to enhance their skills.<br />

Ow<strong>in</strong>g to this, the company has been able to conv<strong>in</strong>ce its<br />

abilities to Foreign entities rather easily who have<br />

helped <strong>in</strong> mak<strong>in</strong>g the venture run smoothly. For the<br />

Indian clients, it has structured portals like IPbasket.com<br />

first time to help people have a better grasp on the issue.<br />

IN <strong>2019</strong><br />

“We keep on<br />

<strong>in</strong>novat<strong>in</strong>g our<br />

way of work<strong>in</strong>g to<br />

empower clients<br />

bus<strong>in</strong>ess and<br />

decision mak<strong>in</strong>g<br />

capabilities”<br />

It has served many clients globally, where many of them<br />

will stand out with respect to work satisfaction.<br />

Advice from an Entrepreneur<br />

In comparison to any field as on date, IP needs patience<br />

and more <strong>in</strong>tellectual work; therefore it’s more tir<strong>in</strong>g<br />

than any other field. It seems lucrative from outside, but<br />

efforts are also more. So if you are able to give more and<br />

work smarter, you can jo<strong>in</strong> this field.<br />

Remarkable Future<br />

Bra<strong>in</strong>iac is on an expansionary path and is look<strong>in</strong>g to<br />

expand <strong>in</strong>to new markets. Currently, over 1000 clients<br />

have been served, majorly from India, US, Europe and<br />

Ch<strong>in</strong>a. It is plann<strong>in</strong>g to open offices <strong>in</strong> major countries<br />

like USA, Germany, France, Canada and South Africa.<br />

Also, the registered Bra<strong>in</strong>iac is more <strong>in</strong>terested <strong>in</strong><br />

work<strong>in</strong>g with MNC’s globally. Further, it has also<br />

started work<strong>in</strong>g with doctors and <strong>in</strong>dividual <strong>in</strong>ventors <strong>in</strong><br />

assist<strong>in</strong>g them <strong>in</strong> develop<strong>in</strong>g products.<br />

Suneet Sabale, Founder & CEO<br />

59 | JUNE <strong>2019</strong>


F<strong>in</strong>d<strong>in</strong>g the Right<br />

<strong>Consult<strong>in</strong>g</strong> Firm for<br />

Bus<strong>in</strong>ess Growth <strong>in</strong><br />

the B2C Sector<br />

et’s start with a tough question. How often does a<br />

Lconsult<strong>in</strong>g company offer<strong>in</strong>g bus<strong>in</strong>ess growth gets<br />

called back by a client for another project.<br />

Before go<strong>in</strong>g to a growth consultant, a client has to take a<br />

difficult decision of accept<strong>in</strong>g that their past actions have<br />

not delivered the desired growth. <strong>The</strong>y then try to identify<br />

the issues themselves and go with a concise brief to a<br />

consult<strong>in</strong>g company seek<strong>in</strong>g solutions to their brief. Which<br />

may not always be the real issue which needs to be<br />

addressed?<br />

<strong>The</strong> right consult<strong>in</strong>g company for bus<strong>in</strong>ess growth is<br />

actually the right fit of culture, skills, knowledge &<br />

performance. Each of these is equally important to satisfy<br />

the growth needs of the client. I have kept aside the<br />

<strong>in</strong>frastructure/ <strong>in</strong>vestments decisions, as that are mostly a<br />

constra<strong>in</strong>t for clients.<br />

<strong>The</strong>re are 5 different customer segments - large professional<br />

organisations, medium-sized professional organisations,<br />

family run bus<strong>in</strong>ess, small enterprises, and startups. <strong>The</strong> last<br />

2 make up over 90% of the corporations <strong>in</strong> India. <strong>The</strong> DNA<br />

of each of these organisation types is different and so is<br />

their culture. <strong>The</strong>ir needs are different and so is their skill<br />

set, ability to spend and implement. Thus the type of<br />

consult<strong>in</strong>g companies which excel <strong>in</strong> offer<strong>in</strong>g services to<br />

each of these segments is different.<br />

Most family-run bus<strong>in</strong>esses, small enterprises, and start-ups<br />

shy away from larger consult<strong>in</strong>g organisations, as they are<br />

not sure what added value, they can get from someone who<br />

consults larger organisations. Most of these companies do<br />

not use a growth consultant as they have been successful by<br />

their own metrics. Many have never used a growth<br />

consultant ever as the GDP growth had aided growth for<br />

most of these companies. <strong>The</strong>y see their challenge to be<br />

<strong>in</strong>frastructural - which is related to their <strong>in</strong>ability to spend<br />

more. Another major reason for not approach<strong>in</strong>g a<br />

consult<strong>in</strong>g firm is privacy as these organisations are worried<br />

V<strong>in</strong>eet Trakroo, CEO<br />

about their future plans be<strong>in</strong>g leaked to competitors. A<br />

professional approach to bus<strong>in</strong>ess is only recently be<strong>in</strong>g<br />

seen as a competitive advantage and thus the need for<br />

consult<strong>in</strong>g is ris<strong>in</strong>g.<br />

When we discuss bus<strong>in</strong>ess growth there are 3 areas to be<br />

explored - strategic <strong>in</strong>vestment <strong>in</strong> a Greenfield or new<br />

project, grow<strong>in</strong>g exist<strong>in</strong>g bus<strong>in</strong>ess and new products. Each<br />

has a different skill set requirement and the same consultant<br />

cannot always manage all these challenges.<br />

What is also important is the role a consult<strong>in</strong>g company is<br />

expected to play <strong>in</strong> the client’s bus<strong>in</strong>ess growth. Do they<br />

just advise or see the organisations through till success?<br />

A mismatch <strong>in</strong> any of the above will mean the delivery of<br />

results will not be to the client’s expectation and the client<br />

may shy away from all consult<strong>in</strong>g companies <strong>in</strong> the future.<br />

<strong>The</strong>se mismatches have happened with many corporates<br />

and created a conflict <strong>in</strong> their m<strong>in</strong>ds whether consult<strong>in</strong>g<br />

actually delivers.<br />

While consult<strong>in</strong>g does deliver and clients do benefit, but to<br />

make this happen there are some simple screens which<br />

should be applied by clients before f<strong>in</strong>aliz<strong>in</strong>g a consult<strong>in</strong>g<br />

company.<br />

JUNE <strong>2019</strong> |<br />

62


About the Author<br />

V<strong>in</strong>eet Trakroo, CEO at<br />

Evolu on Strategy Advisors<br />

V<strong>in</strong>eet is a consumer<br />

marke ng strategist, a<br />

diagnos cian and a<br />

restructur<strong>in</strong>g specialist who<br />

has evolved a number of<br />

brands and bus<strong>in</strong>esses <strong>in</strong><br />

India. He is an expert <strong>in</strong><br />

driv<strong>in</strong>g strategy, improv<strong>in</strong>g<br />

profits & sales, product<br />

development, and brand<br />

management. He has over 25<br />

years of experience <strong>in</strong> runn<strong>in</strong>g<br />

organisa ons and consul ng.<br />

His por olio <strong>in</strong>cludes<br />

reeng<strong>in</strong>eer<strong>in</strong>g marke ng &<br />

sales opera ons, improv<strong>in</strong>g<br />

profits, brand strategy,<br />

manag<strong>in</strong>g new bus<strong>in</strong>ess and<br />

manag<strong>in</strong>g a large por olio of<br />

consumer brands both for<br />

Indian & Mul na onal<br />

organisa ons.<br />

V<strong>in</strong>eet has vast experience<br />

across consumer goods<br />

<strong>in</strong>dustries namely: personal<br />

care, OTC, packaged branded<br />

commodi es, kitchen & home<br />

appliances, fans, pumps,<br />

build<strong>in</strong>g materials, electrical<br />

<strong>in</strong>dustry, automobiles, and<br />

pharmaceu cals.<br />

Develop<strong>in</strong>g Future Leaders<br />

1. Experience <strong>in</strong> manag<strong>in</strong>g similar situations <strong>in</strong> related or similar<br />

<strong>in</strong>dustries. Has the consult<strong>in</strong>g company managed a similar situation <strong>in</strong> a<br />

similar or complement<strong>in</strong>g <strong>in</strong>dustry? If so - with which clients and what was<br />

the result? Doma<strong>in</strong> knowledge is very important as each <strong>in</strong>dustry has its<br />

own DNA and factors which enable growth. No two clients can have the<br />

same growth challenge as each comes with its own strength and weakness.<br />

<strong>The</strong>re has to be a reference check done objectively by a very senior person<br />

from the clients’ team who should be the recipient of the consult<strong>in</strong>g<br />

solution. This check gives the clients a sense of satisfaction on delivery by<br />

the consultant/s. If possible, the same team / or team leader who managed a<br />

similar situation on a successful project should be requested for by the<br />

client.<br />

2. <strong>The</strong> consultant has worked at a decision-mak<strong>in</strong>g level <strong>in</strong> the function<br />

which needs attention. Many consult<strong>in</strong>g companies employ lesser<br />

experienced professionals who have not been exposed to <strong>in</strong>dustry and<br />

neither has seen challeng<strong>in</strong>g situations. Many may not even understand the<br />

repercussions of some of their recommendations. It is necessary to have<br />

consultants who have worked <strong>in</strong> the <strong>in</strong>dustry, who understand that any<br />

growth is not brought about by just ideas or cross-poll<strong>in</strong>ation from other<br />

companies/ <strong>in</strong>dustries, but by learn<strong>in</strong>g, mentor<strong>in</strong>g and implement<strong>in</strong>g.<br />

Hav<strong>in</strong>g consultants with good experience from the <strong>in</strong>dustry and who have<br />

been at a CXO or decision-mak<strong>in</strong>g level <strong>in</strong> the focus area of growth is<br />

necessary. <strong>The</strong>y usually can understand the client's culture and<br />

organizational preparedness better and would then recommend the right<br />

solution which will result <strong>in</strong> success.<br />

3. Is able to hand hold the client and advise them on how to manage their<br />

challenges <strong>in</strong> execution. For any growth strategy recommended by a<br />

consult<strong>in</strong>g Co., it is important to get the GTM- or go to market right. Which<br />

<strong>in</strong>volves the plann<strong>in</strong>g and execution as well as the operational strategy<br />

relat<strong>in</strong>g to elements of market<strong>in</strong>g i.e. pric<strong>in</strong>g, distribution, position<strong>in</strong>g,<br />

packag<strong>in</strong>g, segmentation and advertis<strong>in</strong>g. Added to that are sales<br />

management, operation, and automation. A good understand<strong>in</strong>g of the<br />

market by the consultant and the role cultural diversity plays <strong>in</strong><br />

implementation goes a long way <strong>in</strong> achiev<strong>in</strong>g success. This is the key area<br />

which differentiates a consult<strong>in</strong>g company, the actual delivery.<br />

4. Is able to deliver results, which are quick and measurable. If a client<br />

doesn’t see growth happen<strong>in</strong>g with<strong>in</strong> a few months of hir<strong>in</strong>g a consultant,<br />

their confidence is shaken. Further, when the ideas don’t result <strong>in</strong> fruition<br />

they shy away from hir<strong>in</strong>g growth consultants <strong>in</strong> the future Sett<strong>in</strong>g up<br />

milestones for delivery is plann<strong>in</strong>g to deliver, these should be <strong>in</strong>sisted upon<br />

and monitored.<br />

<strong>The</strong> Indian economy is one of the fastest grow<strong>in</strong>g <strong>in</strong> the world. In most<br />

sectors, the world’s lead<strong>in</strong>g corporations have already made their presence<br />

felt and are rul<strong>in</strong>g the markets here too. As money is not a major constra<strong>in</strong>t<br />

with the entry of PE/ VC’s it’s the ideas which will succeed. <strong>The</strong> challenge<br />

is to make it big before your <strong>in</strong>dustry/ product or company becomes<br />

obsolete or products and services get commoditized. A good consult<strong>in</strong>g<br />

partner is a catalyst for your bus<strong>in</strong>ess process. Evolution leads to growth.<br />

63 | JUNE <strong>2019</strong>


Emblix<br />

Solutions<br />

Empower<strong>in</strong>g Bus<strong>in</strong>esses through Clicks<br />

One of the top most service oriented digital<br />

market<strong>in</strong>g agency of South India, Emblix<br />

Solutions was established way back <strong>in</strong> December<br />

2012. It all started with the philosophy of serv<strong>in</strong>g the needs<br />

of the bus<strong>in</strong>ess establishments and corporates through<br />

digital market<strong>in</strong>g skills and acumen.<br />

<strong>The</strong> company created new records with<strong>in</strong> a few months by<br />

acquir<strong>in</strong>g high-end clients <strong>in</strong> the Middle East <strong>in</strong> countries<br />

like Kuwait and Qatar. Till date, it has served 200+ clients<br />

on digital market<strong>in</strong>g across over 30 countries. Its list of<br />

reputed corporate clients <strong>in</strong>cludes k/Kitty Bradma Group<br />

and Goodwill International among its list of reputed<br />

corporate as its clients.<br />

Chaitanya Nandigam, Founder and CEO<br />

“We will cont<strong>in</strong>ue to stay<br />

focused on deliver<strong>in</strong>g<br />

value to clients bus<strong>in</strong>ess<br />

and help<strong>in</strong>g to create a<br />

positive revenue impact<br />

for their bus<strong>in</strong>ess”<br />

<strong>The</strong> Orig<strong>in</strong>ator<br />

Emblix Solutions is the bra<strong>in</strong>child of Chaitanya<br />

Nandigam, the Founder and CEO. A keen blogger,<br />

Chaitanya is a software eng<strong>in</strong>eer by profession and digital<br />

marketer by nature. He had foreseen the demands of digital<br />

market<strong>in</strong>g when it was still <strong>in</strong> nascent stage and made his<br />

dreams come true of creat<strong>in</strong>g a legacy <strong>in</strong> digital market<strong>in</strong>g<br />

by establish<strong>in</strong>g Emblix Solutions.<br />

Initially, it was tough for him to set a foothold <strong>in</strong> an<br />

<strong>in</strong>dustry that was still new to the world. But through<br />

dedicated teamwork, with Chaitanya lead<strong>in</strong>g from the front,<br />

they worked on strategy mak<strong>in</strong>g to br<strong>in</strong>g out profitable and<br />

productive solutions through digital market<strong>in</strong>g.<br />

Sett<strong>in</strong>g the Base<br />

Over time, Emblix Solutions has broken the conventional<br />

thoughts and outdated techniques of social media<br />

market<strong>in</strong>g. It has all been possible by putt<strong>in</strong>g its <strong>in</strong>tensive<br />

focus on new and <strong>in</strong>novative ideas to reflect the uniqueness<br />

<strong>in</strong> its results.<br />

<strong>The</strong> company has struggled out of the many challenges to<br />

become the most favored digital market<strong>in</strong>g agency thereby<br />

JUNE <strong>2019</strong> |<br />

64


THE OUTSTANDING<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS IN<br />

<strong>2019</strong><br />

ga<strong>in</strong><strong>in</strong>g the trust of its end customers with a philosophy of –<br />

“Digital market<strong>in</strong>g makes you dynamic and competitive.”<br />

Gett<strong>in</strong>g more customers, Ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g Visibility, F<strong>in</strong>d<strong>in</strong>g<br />

and Keep<strong>in</strong>g Talented People, and Scal<strong>in</strong>g the Bus<strong>in</strong>ess<br />

were some of the <strong>in</strong>itial challenges faced by Emblix<br />

Solutions.<br />

Quality Services<br />

Emblix Solutions received accolades while deliver<strong>in</strong>g<br />

services from client companies and enterprises not only <strong>in</strong><br />

India but also across the globe. And, with<strong>in</strong> two years of its<br />

operations, it got ranked as “Top 5 Digital and Email<br />

Market<strong>in</strong>g Company <strong>in</strong> India” by Silicon India Magaz<strong>in</strong>e.<br />

Until now, it has revamped the onl<strong>in</strong>e presence of more<br />

than 3000 websites through its team of digital marketers,<br />

website designers, developers and programmers. Over these<br />

years, the company has been render<strong>in</strong>g digital market<strong>in</strong>g<br />

services for companies across sectors that range from<br />

hospitality, real estate, healthcare, and educational arenas.<br />

This has ratified the role of company <strong>in</strong> the growth of their<br />

bus<strong>in</strong>ess when it implemented the digital market<strong>in</strong>g<br />

strategies conceptualized by Emblix Solutions.<br />

Digital Market<strong>in</strong>g Services<br />

Emblix Solutions is provid<strong>in</strong>g the follow<strong>in</strong>g services<br />

cover<strong>in</strong>g the entire spectrum of digital market<strong>in</strong>g. <strong>The</strong>se<br />

services <strong>in</strong>clude-<br />

· Search Eng<strong>in</strong>e Optimization<br />

· Social Media Market<strong>in</strong>g<br />

· E-Mail Market<strong>in</strong>g<br />

· Onl<strong>in</strong>e Reputation Management<br />

· Pay Per Click<br />

· Lead Generation<br />

Web Design and Development Services<br />

<strong>The</strong> various types of services be<strong>in</strong>g offered under Web<br />

Design & Development services <strong>in</strong>clude-<br />

· Static Website<br />

· Dynamic Website<br />

· Startup Website<br />

· Responsive Web Design<strong>in</strong>g<br />

· Custom Website Design<strong>in</strong>g<br />

· E-Commerce Website Design<strong>in</strong>g<br />

<strong>The</strong> other types of renowned IT & allied services be<strong>in</strong>g<br />

offered by Emblix <strong>in</strong>clude-<br />

· E-Commerce Services<br />

· Android Application Development<br />

· IOS Application Development<br />

· Hybrid Application Development<br />

Emblix Solutions dur<strong>in</strong>g its seven years of journey has<br />

created history of sorts <strong>in</strong> deliver<strong>in</strong>g quality digital<br />

market<strong>in</strong>g services, with other latest technologies <strong>in</strong> the<br />

process of its digital market<strong>in</strong>g path.<br />

Founder’s Remarkable Advises<br />

For budd<strong>in</strong>g entrepreneurs who would like to start their<br />

own digital market<strong>in</strong>g consult<strong>in</strong>g firm or agency there are<br />

four words of wisdom that can be described as sure ways of<br />

gett<strong>in</strong>g success when embark<strong>in</strong>g <strong>in</strong> the field of digital<br />

market<strong>in</strong>g and these are-<br />

· Do not make the mistake of chas<strong>in</strong>g the “next big<br />

th<strong>in</strong>g”, be laser focused on your bus<strong>in</strong>ess of SEO,<br />

and ignore any other distractions.<br />

· Be focused on quality of services you are<br />

provid<strong>in</strong>g by <strong>in</strong>sanely passionate about your<br />

product/service offer<strong>in</strong>g thereby result<strong>in</strong>g <strong>in</strong><br />

br<strong>in</strong>g<strong>in</strong>g more clients/people and the value you<br />

br<strong>in</strong>g to your bus<strong>in</strong>ess.<br />

· Always aim for recurr<strong>in</strong>g revenue by<br />

<strong>in</strong>troduc<strong>in</strong>g recurr<strong>in</strong>g services as it will help you <strong>in</strong><br />

allow<strong>in</strong>g you to pay for the overheads of the<br />

bus<strong>in</strong>ess before you start mak<strong>in</strong>g money on new<br />

projects.<br />

· It is quite important to request feedback from<br />

your clients and staff to clear up the<br />

miscommunication between you and your<br />

clients/staff.<br />

· For establish<strong>in</strong>g a successful SEO company or<br />

digital market<strong>in</strong>g agency, it is always important to<br />

diversify by work<strong>in</strong>g on some new projects <strong>in</strong><br />

other areas of digital market<strong>in</strong>g.<br />

Mapp<strong>in</strong>g Out the Future<br />

In order to meet the need of current and future digital<br />

market<strong>in</strong>g requirements, the company has already planned<br />

to reach the level of sophistication needed to build<br />

strategies. It is already utiliz<strong>in</strong>g the power of artificial<br />

<strong>in</strong>telligence or AI <strong>in</strong> order to respond to each <strong>in</strong>dividual’s<br />

need and desires. As the technology is revolutioniz<strong>in</strong>g, the<br />

company is prepared to respond to the way market is<br />

mov<strong>in</strong>g. To reap the rewards of digital market<strong>in</strong>g Emblix is<br />

ready to <strong>in</strong>vest <strong>in</strong> the digital market<strong>in</strong>g technologies.<br />

65 | JUNE <strong>2019</strong>


F<strong>in</strong>Arb<br />

<strong>Consult<strong>in</strong>g</strong><br />

Provid<strong>in</strong>g Insights for Success!<br />

Abhishek Ray<br />

Founder<br />

“F<strong>in</strong>Arb has<br />

worked across<br />

bus<strong>in</strong>ess doma<strong>in</strong>s<br />

and verticals to<br />

create data-based<br />

models that<br />

catalyze bus<strong>in</strong>ess<br />

growth through<br />

<strong>in</strong>sights and<br />

directions”<br />

ncepted <strong>in</strong> the year 2015, F<strong>in</strong>Arb <strong>Consult<strong>in</strong>g</strong> is a<br />

Iteam of data scientists, programmers and<br />

management consultants. Its vision is to excel,<br />

<strong>in</strong>novate and contribute <strong>in</strong> Data Science, modell<strong>in</strong>g,<br />

and web development of end-to-end bus<strong>in</strong>ess<br />

solutions. With a focus on f<strong>in</strong>ancial markets as well as<br />

retail markets, it enables bus<strong>in</strong>ess/<strong>in</strong>dividuals to react<br />

faster and profitably to ever-<strong>in</strong>creas<strong>in</strong>g growth <strong>in</strong> data.<br />

<strong>The</strong> firm has rich experience <strong>in</strong> statistical analysis &<br />

modell<strong>in</strong>g, data analytics, report<strong>in</strong>g, etc. <strong>in</strong> a wide<br />

range of <strong>in</strong>dustry doma<strong>in</strong>s. Its forte is <strong>in</strong> CPG, trad<strong>in</strong>g,<br />

e-commerce, defense, non-profits, political analytics<br />

companies, agriculture, pharma, lend<strong>in</strong>g <strong>in</strong>stitutions,<br />

recruitment, etc.<br />

Diligent Creator<br />

<br />

<strong>The</strong> Founder of the firm, Abhishek Ray is an<br />

eng<strong>in</strong>eer by education. While work<strong>in</strong>g <strong>in</strong> statistical<br />

model<strong>in</strong>g departments <strong>in</strong> large global banks, he got<br />

JUNE <strong>2019</strong> |<br />

68


THE OUTSTANDING<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS IN<br />

<strong>2019</strong><br />

hooked onto the data science doma<strong>in</strong>.<br />

He identified gaps <strong>in</strong> the same and<br />

decided to provide a more holistic<br />

service to clients. Thus, he left his<br />

job <strong>in</strong> 2015 and started to work <strong>in</strong><br />

this area. Abhishek just took an<br />

action which made him different<br />

from others. At an early stage, he<br />

realized the exceptional<br />

demand–supply gap <strong>in</strong> the data<br />

science <strong>in</strong>dustry and is just try<strong>in</strong>g to<br />

fill the gap. Furthermore, he<br />

gradually built a large client base<br />

through the quality of work, sheer<br />

dedication, and professionalism.<br />

Creat<strong>in</strong>g a Brand Image<br />

<strong>The</strong> <strong>in</strong>itial struggle for F<strong>in</strong>Arb was<br />

creat<strong>in</strong>g a brand image and<br />

develop<strong>in</strong>g the trust with the clients<br />

given the geographical distance s<strong>in</strong>ce<br />

mostly the clients are located outside<br />

of India.<br />

On the other hand, rapidly chang<strong>in</strong>g<br />

technological aspect of the <strong>in</strong>dustry<br />

is both, struggle as well as an<br />

opportunity with a wide variety of<br />

programm<strong>in</strong>g languages, platforms,<br />

etc. So, the firm is focused more on<br />

the basics of statistics and algorithms<br />

and from that approach learned to<br />

adapt very fast to the new<br />

technological paradigm. “This has<br />

not only won us praise and<br />

satisfaction from clients but also<br />

helped <strong>in</strong> bus<strong>in</strong>ess development”<br />

says Abhishek Ray.<br />

Astonish<strong>in</strong>g Services<br />

F<strong>in</strong>Arb provides end-to-end data<br />

science solutions which vary from<br />

conceptualization of the problem of<br />

deploy<strong>in</strong>g Artificial Intelligence or<br />

Mach<strong>in</strong>e Learn<strong>in</strong>g or Deep<br />

Learn<strong>in</strong>g models <strong>in</strong> production.<br />

<strong>The</strong> company has a rich background<br />

of data ETL, analytics, statistical<br />

(Bayesian and non- ayesian)<br />

/mathematical modell<strong>in</strong>g, mach<strong>in</strong>e<br />

learn<strong>in</strong>g and deep learn<strong>in</strong>g, model<br />

validation. It also deals with<br />

report<strong>in</strong>g/visualization <strong>in</strong> doma<strong>in</strong>s<br />

of market<strong>in</strong>g analytics, customer<br />

analytics, text modell<strong>in</strong>g/natural<br />

language process<strong>in</strong>g, image<br />

process<strong>in</strong>g, f<strong>in</strong>ancial analytics,<br />

equity valuation, f<strong>in</strong>ancial<br />

eng<strong>in</strong>eer<strong>in</strong>g, trad<strong>in</strong>g algorithms, and<br />

credit risk analytics.<br />

For a more complete package, it<br />

also provides its clients with front<br />

end services like develop<strong>in</strong>g web<br />

apps or mobile apps, web<br />

dashboards, etc. us<strong>in</strong>g different<br />

stacks. Apart from the conventional<br />

models <strong>in</strong> structured data it is now<br />

heavily <strong>in</strong>to Natural Language<br />

Process<strong>in</strong>g, Image Process<strong>in</strong>g, and<br />

Video process<strong>in</strong>g as well and has<br />

been us<strong>in</strong>g them to provide a much<br />

better solution to clients. This has<br />

given F<strong>in</strong>Arb an edge as the<br />

numbers of <strong>in</strong>sights <strong>in</strong> unstructured<br />

data are generally much more than<br />

what’s available <strong>in</strong> structured data<br />

sets.<br />

<strong>The</strong> Proud Moment<br />

Till today, the firm has successfully<br />

served over 50 clients from different<br />

countries like the US, UK, Japan,<br />

S<strong>in</strong>gapore, HK, Thailand,<br />

Philipp<strong>in</strong>es, and Canada.<br />

Over the years, the firm has had<br />

several success stories with clients <strong>in</strong><br />

different doma<strong>in</strong>s like CPG, trad<strong>in</strong>g,<br />

e-commerce, defense, non-profits,<br />

and many more. Recently the firm<br />

was chosen as the top 10 data science<br />

and analytics firms to look out for <strong>in</strong><br />

Insights Success magaz<strong>in</strong>e.<br />

Chart<strong>in</strong>g the Path<br />

<strong>The</strong> goal of the firm is to enter <strong>in</strong>to<br />

newer markets and deliver<strong>in</strong>g highquality<br />

data science projects, and<br />

hop<strong>in</strong>g to converge them <strong>in</strong> future.<br />

F<strong>in</strong>Arb is try<strong>in</strong>g to productize its<br />

services as SaaS models like<br />

develop<strong>in</strong>g a complete 360-degree<br />

solution for e-commerce, risk and<br />

trad<strong>in</strong>g doma<strong>in</strong>s, to name a few<br />

areas. It is mak<strong>in</strong>g use of data<br />

science to solve problems like<br />

detect<strong>in</strong>g terror threats, develop<strong>in</strong>g<br />

models us<strong>in</strong>g radar data and spectral<br />

imagery to detect landm<strong>in</strong>es, etc.<br />

Also, it is enter<strong>in</strong>g <strong>in</strong>to the market of<br />

develop<strong>in</strong>g iOS apps for its beloved<br />

clients as required.<br />

Bus<strong>in</strong>ess Lesson from Abhishek<br />

Read, learn, keep yourself abreast<br />

with the latest developments <strong>in</strong> the<br />

area and be dedicated and<br />

passionate about your profession.<br />

69 | JUNE <strong>2019</strong>


Strategies<br />

to Become<br />

a New Age Consultant<br />

onsult<strong>in</strong>g is a $300 billion <strong>in</strong>dustry.<br />

CIt’s huge. It’s grow<strong>in</strong>g. It’s profitable.<br />

Consultants are the staple of corporate life<br />

s<strong>in</strong>ce a couple of years <strong>in</strong> trades such as<br />

strategy, operations, tax, f<strong>in</strong>ance, HR, or IT.<br />

Today, over 700,000 consult<strong>in</strong>g firms offer<br />

services across virtually <strong>in</strong> all aspects of<br />

bus<strong>in</strong>ess globally. In recent times, consultants<br />

have become an <strong>in</strong>tegral part of a large<br />

organization because of their strategic<br />

direction and brilliant ideas.<br />

With such heavy competition across the<br />

country, it is difficult to reta<strong>in</strong> the current<br />

position of any Consultancy firm. It is<br />

necessary for them to be updated with the<br />

latest trends, management skills, and<br />

technology to use it and ensure susta<strong>in</strong>ability.<br />

Where there are several flaws that can hamper<br />

the <strong>in</strong>dustry, effective strategies can be formed<br />

<strong>in</strong> order to susta<strong>in</strong> <strong>in</strong> the competitive market<br />

and multiply the output 10X.<br />

<strong>The</strong>re are many consult<strong>in</strong>g services that are<br />

About the Author<br />

Ashw<strong>in</strong> Satish Bhadri, CEO of<br />

Equ<strong>in</strong>ox Labs is a National<br />

Level Speaker on FSSAI and<br />

he has tra<strong>in</strong>ed over 35,000<br />

people on FSSAI. He<br />

personally advised over<br />

1000 companies on their<br />

FSSAI Compliance, EHS<br />

Policies, and Critical<br />

Infrastructure Ma<strong>in</strong>tenance.<br />

He works with several elite<br />

brands to help them<br />

develop Food Safety<br />

Programs and also work<br />

closely with FSSAI for<br />

implement<strong>in</strong>g the new food<br />

safety orders <strong>in</strong> the country.<br />

JUNE <strong>2019</strong> |<br />

70


Pioneers <strong>in</strong> <strong>Consult<strong>in</strong>g</strong><br />

Ashw<strong>in</strong> Satish Bhadri<br />

CEO<br />

71 | JUNE <strong>2019</strong>


dependent on humans as the ma<strong>in</strong> source of<br />

research, analysis, recommendations,<br />

process management, and facilitation.<br />

Lengthy and overstaffed engagements are<br />

tied up to billable hours or days to maximize<br />

revenue under many consult<strong>in</strong>g services.<br />

Unforeseen challenges f<strong>in</strong>d their path with<br />

the elevat<strong>in</strong>g pace of chang<strong>in</strong>g trends and<br />

issues while stick<strong>in</strong>g to research and any<br />

strategic plans. However, even with this<br />

pr<strong>in</strong>cipal flaws-all of which are contrary to<br />

the vital <strong>in</strong>terests of the clients-the <strong>in</strong>dustry<br />

doesn’t stop to grow. In the previous year,<br />

for example, the consult<strong>in</strong>g <strong>in</strong>dustry saw a<br />

4.1 percent growth rate.<br />

In order to form strategic plans to have a<br />

stronger hold <strong>in</strong> this competitive market,<br />

there are several questions that a new age<br />

consultant should ask themselves. For<br />

example, what are the possible challenges<br />

that need to be addressed for grow<strong>in</strong>g the<br />

bus<strong>in</strong>ess by 10x or even 100x? How can one<br />

leverage big data, artificial <strong>in</strong>telligence<br />

collaboration tools, and other technologies to<br />

create a change <strong>in</strong> the level of knowledge<br />

that one delivers.<br />

While the solutions to these queries have to<br />

be answered <strong>in</strong> order to get the th<strong>in</strong>gs done<br />

right, strategic plans must be implemented<br />

by the consultants.<br />

<strong>The</strong> most important factor before plann<strong>in</strong>g<br />

strategies is to research the latest trends and<br />

analyze whether these ideas will help<br />

generate leads or not.<br />

Communicat<strong>in</strong>g effectively with colleagues<br />

and clients is <strong>in</strong>evitable <strong>in</strong> many professions,<br />

but strategy consultants require more than<br />

just the basics of verbal and oral<br />

communication. <strong>The</strong>re are times when you<br />

are expected to expla<strong>in</strong> a complex concept to<br />

someone who has no ground<strong>in</strong>g <strong>in</strong> the<br />

function or <strong>in</strong>dustry you are try<strong>in</strong>g to<br />

expla<strong>in</strong>-and some maybe even hostile to<br />

your presence. So, without be<strong>in</strong>g brash or<br />

egotistical, communicate with ease and<br />

comfort.<br />

<strong>The</strong> pivotal part of consult<strong>in</strong>g is to be precise<br />

with the work without any errors <strong>in</strong><br />

spell<strong>in</strong>gs, grammar, and calculation related<br />

mistakes. This signifies professionalism and<br />

solid proficiencies.<br />

Hav<strong>in</strong>g a capable team to handle the most<br />

complicated work is an important strategy.<br />

Delegat<strong>in</strong>g work to respective resources and<br />

gett<strong>in</strong>g it done from them is a practice that<br />

has to be followed.<br />

Understand<strong>in</strong>g the clients bus<strong>in</strong>ess better and<br />

requirements is a challeng<strong>in</strong>g task. Also,<br />

keep<strong>in</strong>g a variety of options <strong>in</strong> front of them<br />

should always be a priority. A good<br />

consultant will provide you with a range of<br />

options that can be quickly evaluated and<br />

choose the best one for the situation.<br />

A new age consultant has to look over all the<br />

possible opportunities diligently and decode<br />

the best solutions <strong>in</strong> the trade. In today’s<br />

bus<strong>in</strong>ess world, the ‘tyranny of success’ is a<br />

well-known dynamic: what provoked the<br />

success of the present times will ultimately<br />

lead to future failure. A new age consultant<br />

who has awareness of all the present<br />

limitations of the exist<strong>in</strong>g bus<strong>in</strong>ess model<br />

while search<strong>in</strong>g for opportunities that tap<br />

<strong>in</strong>to evolv<strong>in</strong>g technologies will have the best<br />

chance to reta<strong>in</strong> its position <strong>in</strong> today’s time.<br />

JUNE <strong>2019</strong> |<br />

72


GOLDMINE<br />

SHAPING ANYTHING BUT NOT THE ORDINARY<br />

organization. It is well-equipped with creative qualified<br />

professionals <strong>in</strong>clud<strong>in</strong>g Architects, Interior Designers,<br />

and Technical Consultants committed to create and offer<br />

state-of-the-art designs to the clientele. <strong>The</strong>se experts are<br />

the driv<strong>in</strong>g force beh<strong>in</strong>d successfully handl<strong>in</strong>g,<br />

execut<strong>in</strong>g, and complet<strong>in</strong>g each project undertook,<br />

on-time.<br />

With years of experience <strong>in</strong> controll<strong>in</strong>g the<br />

craftsmanship skills and project budget, Goldm<strong>in</strong>e is<br />

transform<strong>in</strong>g the Project Consultant landscape and<br />

quench<strong>in</strong>g the needs of the clientele to the core.<br />

<strong>The</strong> Man with the Midas Touch<br />

Ketan Sheth<br />

Founder, MD & Pr<strong>in</strong>cipal Designer<br />

Established <strong>in</strong> December 1989, Goldm<strong>in</strong>e<br />

Project Consultant Pvt. Ltd. is a Turnkey<br />

Solutions Company roll<strong>in</strong>g out Quality Interior<br />

Design & Architectural Projects with utmost<br />

prom<strong>in</strong>ence. Versatility blended with aesthetically<br />

designed and immaculately planned projects is what best<br />

describes the company. S<strong>in</strong>ce <strong>in</strong>ception, it is striv<strong>in</strong>g to<br />

create dynamic spaces by comb<strong>in</strong><strong>in</strong>g simplicity <strong>in</strong><br />

plann<strong>in</strong>g & detail<strong>in</strong>g with an active focus on space, light,<br />

structure, material usage, <strong>in</strong>tegrat<strong>in</strong>g clarity and new-age<br />

<strong>in</strong>novation.<br />

Deliver<strong>in</strong>g excellent designs and cherish<strong>in</strong>g successful<br />

bus<strong>in</strong>ess partnerships with consultants and developers is<br />

Goldm<strong>in</strong>e’s forte. Over the years, it has successfully<br />

created a renowned niche <strong>in</strong> its sector as an elite<br />

Ketan R. Sheth is the MD and Pr<strong>in</strong>cipal Designer at<br />

Goldm<strong>in</strong>e Project Consultant Pvt. Ltd. His creative m<strong>in</strong>d<br />

and passion for creativity empowered him to pursue<br />

Interior Design & Decoration (I.D.D) from the<br />

prestigious Sir JJ School of Arts. After complet<strong>in</strong>g his<br />

graduation, he moved to London which proved to be a<br />

new beg<strong>in</strong>n<strong>in</strong>g <strong>in</strong> his life. He got the privilege of<br />

work<strong>in</strong>g with Talati & Panthaky Associated (TPA),<br />

where he explored himself and ga<strong>in</strong>ed a huge amount of<br />

experience. In love with the idea of breath<strong>in</strong>g new life<br />

<strong>in</strong>to space, Ketan created a small company called Sheth<br />

Associates which is now known as Goldm<strong>in</strong>e Project<br />

Consultant Pvt. Ltd. and operated from a small balcony<br />

of his apartment. With concrete efforts, his designs and<br />

detail<strong>in</strong>g were appreciated and his journey as a designer<br />

took a new turn.<br />

Ketan is lead<strong>in</strong>g the organization with a vision to provide<br />

turnkey solutions <strong>in</strong> Design & Build project delivery<br />

system. With an <strong>in</strong>dustry experience of over 29 years, he<br />

has pioneered <strong>in</strong> Studio, Mediterranean, Simplistic and<br />

other contemporary design formats. He offers the f<strong>in</strong>est<br />

Interior Creative Consultancy services <strong>in</strong> all sectors of<br />

design fraternity.<br />

JUNE <strong>2019</strong> |<br />

74


THE OUTSTANDING<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS IN<br />

<strong>2019</strong><br />

‘<br />

Th<strong>in</strong>k<strong>in</strong>g<br />

Beyond and<br />

Out-of-the-Box<br />

is our Motto<br />

‘<br />

- International Award – at S<strong>in</strong>gapore<br />

for “Best Institutional Project” For<br />

Utpal Shanghvi Global School<br />

- International Award – at S<strong>in</strong>gapore<br />

for High End “Residential Villa<br />

Project”<br />

- Smmart Ecosystem Gurukul<br />

Excellence Award for – “<strong>The</strong> Best<br />

Company 2011-2012”<br />

At Goldm<strong>in</strong>e, Innovation is Ketan’s key area of<br />

operation. Under his aegis, the company has successfully<br />

associated with the lead<strong>in</strong>g real estate developers,<br />

corporate houses, hospitality and <strong>in</strong>stitutional, em<strong>in</strong>ent<br />

residential and commercial signature creations. By<br />

keep<strong>in</strong>g abreast with the chang<strong>in</strong>g global trends and<br />

embrac<strong>in</strong>g cutt<strong>in</strong>g-edge practices, he has efficaciously<br />

transformed Goldm<strong>in</strong>e <strong>in</strong>to a corporatized design firm<br />

with f<strong>in</strong>est quality execution & management standards.<br />

More about Goldm<strong>in</strong>e<br />

Entrepreneurial M<strong>in</strong>dset | Creative Thoughts | Quality<br />

Conscious Actions<br />

Goldm<strong>in</strong>e provides a unique comb<strong>in</strong>ation of services and<br />

efficiently executes turnkey projects with the help of its<br />

curated set of experts under one roof. <strong>The</strong> company deals<br />

with Residential, Commercial, Retail, Pharmaceutical,<br />

Hospitality, Bank<strong>in</strong>g, Educational Institutional Projects,<br />

Recreational, Sample Flat Projects, Lift, and Entrance<br />

Lobbies, Community Halls, Banquet Halls & other<br />

various types of projects.<br />

Through this daunt<strong>in</strong>g journey, Goldm<strong>in</strong>e has collected<br />

various jewels <strong>in</strong> its pocket which <strong>in</strong>clude:<br />

- Build 2017 Architecture Awards – the UK for “Best<br />

Interior Design Consultancy Firm”.<br />

- Society Icon Award for “Excellence <strong>in</strong> Designs”.<br />

- FOAID Award for “Best Office Project –Boss Home<br />

Appliances”.<br />

Enlighten<strong>in</strong>g the Tenderfoots<br />

- IIID Anchor Panasonic Awards<br />

2012 - Regional Commendation<br />

Award for Institutional Category.<br />

Goldm<strong>in</strong>e believes that Design <strong>in</strong>dustry is full of<br />

amaz<strong>in</strong>g opportunities. <strong>The</strong> company advices emerg<strong>in</strong>g<br />

enthusiasts to th<strong>in</strong>k and explore their visions beyond the<br />

horizons of design. It also explicates that hard work is an<br />

important <strong>in</strong>gredient to experience the true essence of<br />

success. “One has to stay focused, committed, and work<br />

with a professional attitude to face healthy competition<br />

and aim at mould<strong>in</strong>g space <strong>in</strong>to someth<strong>in</strong>g that is beyond<br />

comparison,” says Ketan and most important Challenge<br />

is “To Deliver Better than the Best”.<br />

He further added, “<strong>The</strong>re is no escape or a shortcut.<br />

When you are do<strong>in</strong>g everyth<strong>in</strong>g you are not known hence<br />

‘create your own niche’. Keep yourself updated and stay<br />

tuned with the global trends.”<br />

Future Footsteps<br />

With the consistent dedication and a thought-provok<strong>in</strong>g<br />

will, the company aspires to become a lead<strong>in</strong>g design<strong>in</strong>g<br />

firm <strong>in</strong> India. It is also mak<strong>in</strong>g swift moves to be listed<br />

amongst the top 10 Indian companies <strong>in</strong> its sector by<br />

2022. Goldm<strong>in</strong>e is on a mission to use its imag<strong>in</strong>ation<br />

and creativity <strong>in</strong> order to convert its clients’ dreams <strong>in</strong>to<br />

reality.<br />

“Client satisfaction <strong>in</strong>spires us and that’s what we aspire<br />

to!” concludes Ketan.<br />

75 | JUNE <strong>2019</strong>


KPMC<br />

<strong>Consult<strong>in</strong>g</strong> | Plann<strong>in</strong>g | Management<br />

“We help <strong>in</strong><br />

deliver<strong>in</strong>g<br />

quality and<br />

value to your<br />

<strong>in</strong>vestments”<br />

Nit<strong>in</strong> Kumar Devadiga<br />

CEO<br />

Established <strong>in</strong> 2017, Kashish Project Management &<br />

<strong>Consult<strong>in</strong>g</strong> Eng<strong>in</strong>eers (KPMC) is a Management<br />

<strong>Consult<strong>in</strong>g</strong> company striv<strong>in</strong>g with the zeal to empower<br />

the clientele <strong>in</strong> the Construction Industry by provid<strong>in</strong>g end-toend<br />

Project Management Services. KPMC stays with the<br />

customers from <strong>in</strong>ception and design to the construction and<br />

operation – a relationship reta<strong>in</strong>ed throughout the project<br />

lifecycle and even after that.<br />

KPMC’s wide network of consultants work<strong>in</strong>g on major<br />

projects across the world gives it a prom<strong>in</strong>ent edge over its<br />

competitors. By leverag<strong>in</strong>g hands-on experience and <strong>in</strong>still<strong>in</strong>g<br />

state-of-the-art methodologies, the company ensures that the<br />

client objectives and anticipated benefits are recognized to the<br />

fullest. <strong>The</strong> company is well-equipped with a team of<br />

professionals which helps it to convert every challenge <strong>in</strong>to an<br />

opportunity. With more than two decades of experience <strong>in</strong> the<br />

JUNE <strong>2019</strong> |<br />

National & International construction <strong>in</strong>dustry, KPMC has<br />

successfully executed and completed various mega projects<br />

under extreme challeng<strong>in</strong>g environment on time.<br />

<strong>The</strong> company has worked with renowned Clients and<br />

Consultants <strong>in</strong>clud<strong>in</strong>g Nakheel Dubai, PEO Qatar, Gammon<br />

Dubai & India, Emirates Properties Dubai, KCD Qatar, Assets<br />

Qatar, Ithaafushi Investments Maldives etc. Recently, it has<br />

ventured <strong>in</strong>to Project Development & Construction to<br />

implement International Construction Standards.<br />

Today, KPMC is a multidiscipl<strong>in</strong>ary consultancy provid<strong>in</strong>g a<br />

range of consult<strong>in</strong>g, plann<strong>in</strong>g and management services to the<br />

construction and eng<strong>in</strong>eer<strong>in</strong>g organizations across the world <strong>in</strong><br />

the follow<strong>in</strong>g sectors:<br />

- Build<strong>in</strong>g and Construction<br />

- Eng<strong>in</strong>eer<strong>in</strong>g and Infrastructure<br />

76


THE OUTSTANDING<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS IN<br />

<strong>2019</strong><br />

- Process and Energy<br />

- Pharmaceutical<br />

- IT and Telecommunications<br />

Meet the Zestful ‘Duo’<br />

With a vision and exemplary <strong>in</strong>dustry<br />

expertise, KPMC’s success is the upshot<br />

of the concrete endeavors of<br />

Nit<strong>in</strong> Kumar Devadiga – CEO, who is a<br />

renowned Civil Eng<strong>in</strong>eer with MBA <strong>in</strong><br />

Construction Management and Masters’<br />

<strong>in</strong> Project Management from IIM –<br />

Rohtak.<br />

Nit<strong>in</strong> is a passionate entrepreneur<br />

deliver<strong>in</strong>g <strong>in</strong>ternational quality liv<strong>in</strong>g<br />

standards and add<strong>in</strong>g a professional<br />

touch to the construction & management<br />

projects of India with a value-for-money<br />

approach.<br />

Over the past two decades, he has<br />

relentlessly ga<strong>in</strong>ed and shared his<br />

expertise with top notch clients and<br />

construction organisations handl<strong>in</strong>g<br />

several prestigious projects <strong>in</strong> India,<br />

Middle East, and South Asia. He has<br />

dismantled every obstacle com<strong>in</strong>g his<br />

way and has cont<strong>in</strong>uously climbed up the<br />

ladder with utmost prom<strong>in</strong>ence – from<br />

be<strong>in</strong>g an eng<strong>in</strong>eer to stirr<strong>in</strong>g senior<br />

management portfolios and now be<strong>in</strong>g<br />

the CEO.<br />

Apart from all this, Nit<strong>in</strong> is a fellow<br />

member of Association of <strong>Consult<strong>in</strong>g</strong><br />

Civil Eng<strong>in</strong>eers (India) and also a<br />

Registered Eng<strong>in</strong>eer Member with MCC.<br />

Another member of the core team is<br />

Deepak T Deshpande – Director-<br />

Projects at KPMC. Be<strong>in</strong>g a Civil<br />

Eng<strong>in</strong>eer by profession, he is well-versed<br />

with the basics of construction and<br />

management landscape. With expertise<br />

<strong>in</strong> Project Execution and Operations,<br />

Deepak has an experience of more than<br />

three decades <strong>in</strong> India and Middle East<br />

Asian Countries like Kuwait, UAE,<br />

Oman and Qatar. His contribution <strong>in</strong> the<br />

Residential, Commercial Build<strong>in</strong>gs and<br />

Township, Petro-chemical/Pipe<br />

Manufactur<strong>in</strong>g Industries – Projects,<br />

Expansions and Modification &<br />

Rehabilitation, Commercial and<br />

Industrial Projects, <strong>in</strong> India and Abroad<br />

is spectacular.<br />

More about KPMC<br />

Dur<strong>in</strong>g the <strong>in</strong>itial stages of establishment,<br />

the company adopted certa<strong>in</strong> strategies<br />

compris<strong>in</strong>g def<strong>in</strong><strong>in</strong>g milestones,<br />

establish<strong>in</strong>g clear communication,<br />

effectively manag<strong>in</strong>g project risks,<br />

avoid<strong>in</strong>g scope creep and evaluation of<br />

projects etc. It always quenches the<br />

requests of its esteemed clientele with a<br />

curated portfolio of Project Development<br />

& Construction services <strong>in</strong> order to<br />

execute projects comply<strong>in</strong>g with<br />

<strong>in</strong>ternational standards.<br />

KPMC has been recognized amongst the<br />

10 Prom<strong>in</strong>ent Project Eng<strong>in</strong>eers Solution<br />

Providers 2018 by a reputed magaz<strong>in</strong>e. It<br />

has also received accolades from<br />

Nakheel, DMRC, and Ithaafushi etc. for<br />

successfully complet<strong>in</strong>g their respective<br />

projects.<br />

An Advisory Note<br />

On the behalf of KPMC the duo advices<br />

the young that, “A successful project<br />

manager shall possess both Project<br />

management qualifications and handl<strong>in</strong>g<br />

various project execution across all<br />

s c e n a r i o s w h i c h g r o o m s a n y<br />

entrepreneur to take up challenges<br />

across any projects and fulfill client’s<br />

requirements from time-to-time.”<br />

Gett<strong>in</strong>g Stronger!<br />

Lately, the company has successfully<br />

completed a 5 Star Resort Project <strong>in</strong><br />

Maldives for American Hotel Flagship<br />

Group. This has added one more feather<br />

to its ‘hat of achievements’ which would<br />

help it <strong>in</strong> engag<strong>in</strong>g the Indian clients –<br />

hospitality & real estate sectors, to<br />

provide <strong>in</strong>ternational standards of<br />

construction and luxury quality liv<strong>in</strong>g<br />

under value-for-money concept.<br />

<strong>The</strong> company is all set to plan and <strong>in</strong>itiate<br />

a Construction Management Strategy<br />

with project control & specific<br />

procedure, and also practice construction<br />

management techniques to the core.<br />

This Project Management Consultant<br />

(PMC) program would be implemented<br />

and executed <strong>in</strong> three follow<strong>in</strong>g stages:<br />

· Pre-construction Management<br />

· Construction and Installation<br />

Management<br />

· Post-construction and Close-out<br />

Management<br />

KPMC is optimistic about the future and<br />

is focus<strong>in</strong>g to be one of the most soughta<br />

f t e r P r o j e c t M a n a g e m e n t &<br />

Construction organizations <strong>in</strong> the near<br />

future.<br />

Website: www.kpmcqtr.com<br />

77 | JUNE <strong>2019</strong>


MADHEES TECHNO CONSULTING<br />

A COMPLETE SOLUTION PROVIDER<br />

Kiran Sr<strong>in</strong>ivas, the Founder and CEO<br />

“ ‘If you want to have IT. You need to See IT’.<br />

You have plans. You have goals. You have ideas.<br />

Who cares? You have noth<strong>in</strong>g until you actually do<br />

someth<strong>in</strong>g.” –says Kiran, the founder.<br />

Many have ideas but the execution is what matters, and<br />

that’s what he does. With an ambidextrous m<strong>in</strong>d, mak<strong>in</strong>g<br />

his right and left bra<strong>in</strong> as hands, he holds ideas <strong>in</strong> one and<br />

executes them with another. As a thriv<strong>in</strong>g bourgeois, his<br />

hands laid <strong>in</strong> Bus<strong>in</strong>ess Incubation and Technical<br />

Incubations with some of the best organizations all over.<br />

Kiran Sr<strong>in</strong>ivas<br />

Founder & CEO<br />

W<br />

With the key vision to th<strong>in</strong>k smart, Hyderabad<br />

based Madhees Techno <strong>Consult<strong>in</strong>g</strong> is creat<strong>in</strong>g<br />

high quality products that are <strong>in</strong>novative and<br />

serve the purpose of enhanc<strong>in</strong>g the way people live. It is a<br />

Complete Solution Provider, deliver<strong>in</strong>g expertise for over a<br />

decade <strong>in</strong> the areas of Human Resources Outsourc<strong>in</strong>g,<br />

<strong>Consult<strong>in</strong>g</strong>, and Recruitment services to suit a wide range<br />

of client's right from start-up bus<strong>in</strong>esses to large companies.<br />

<strong>The</strong> fast-paced environments and cross-function<strong>in</strong>g teams<br />

are improv<strong>in</strong>g the ability to align teams to work towards<br />

common goals, KPIs. Also, with the right abilities,<br />

confidence and wide expertise <strong>in</strong> Talent Acquisition,<br />

Headhunt<strong>in</strong>g, Domestic staff<strong>in</strong>g and Recruitment Process<br />

Outsourc<strong>in</strong>g, Madhees is driven by a new generation<br />

framework of technology visionaries who are committed to<br />

provid<strong>in</strong>g modern and <strong>in</strong>novative growth strategies.<br />

Dynamic Personality Liv<strong>in</strong>g his Passion through<br />

Entrepreneurship<br />

Accord<strong>in</strong>g to Kiran, runn<strong>in</strong>g a bus<strong>in</strong>ess is a day-<strong>in</strong>-and-dayout<br />

gr<strong>in</strong>d that requires determ<strong>in</strong>ation, <strong>in</strong>novation, and<br />

sacrifice. With all such sacrifices and <strong>in</strong>novation, he has<br />

taken the <strong>in</strong>itiative to <strong>in</strong>spire people to strive, succeed, and<br />

live a life pursu<strong>in</strong>g their passion. With a sheer Grit and<br />

determ<strong>in</strong>ation, today Kiran has achieved a huge success and<br />

become a successful entrepreneur <strong>in</strong> an <strong>in</strong>creas<strong>in</strong>gly<br />

competitive market.<br />

Founder’s Major Contribution toward the Company<br />

“This is understood that to achieve anyth<strong>in</strong>g requires faith<br />

and belief <strong>in</strong> you, vision, hard work, determ<strong>in</strong>ation, and<br />

dedication.” – said Kiran<br />

A Tech Geek and a prolific Entrepreneur, Kiran has served<br />

over a two decades <strong>in</strong> the Information Technology <strong>in</strong>dustry<br />

which made him able to handle multiple opportunities<br />

strategically. Eventually, this all has transformed him and<br />

the company towards the greater reach to execute the entire<br />

functional and technical task with an ease under his<br />

guidance. He also understands the strengths and weaknesses<br />

of organisations and generat<strong>in</strong>g optimum bus<strong>in</strong>ess with the<br />

available resources and capabilities. This all leads the<br />

organisation towards its bus<strong>in</strong>ess objectives.<br />

Be<strong>in</strong>g on Human Resources path from the start, Kiran also<br />

holds a decade experience <strong>in</strong> HR and IT <strong>in</strong>dustries. He had<br />

JUNE <strong>2019</strong> |<br />

18


experience <strong>in</strong> provid<strong>in</strong>g solutions and work<strong>in</strong>g on different<br />

‘‘<br />

levels such as Organizational Development, Bus<strong>in</strong>ess<br />

Development and Expansion, Product Launches, Recruit<strong>in</strong>g Our goal is always to<br />

to Tra<strong>in</strong><strong>in</strong>g, Leadership Hir<strong>in</strong>g, and so on.<br />

go beyond expectations<br />

Cutt<strong>in</strong>g-edge Solutions That Matter<br />

and guarantee customer<br />

Madhees is deliver<strong>in</strong>g its expertise for over a decade <strong>in</strong> the<br />

areas of Human Resources Outsourc<strong>in</strong>g, <strong>Consult<strong>in</strong>g</strong>, and<br />

satisfaction<br />

Recruitment services. It is empowered with the right talent<br />

force and prides itself <strong>in</strong> offer<strong>in</strong>g not only genu<strong>in</strong>e subject<br />

matter expertise but also unparalleled <strong>in</strong>dustry <strong>in</strong>sight to<br />

execute and implement on various bus<strong>in</strong>ess requirements<br />

such as Product Development, Mobility, Digital, and<br />

Human Capital across several Sectors/Industries.<br />

Atiquest is <strong>in</strong>to onl<strong>in</strong>e assessment Portals; KENVAULT- A<br />

F<strong>in</strong>tech Company. Along with some good number of<br />

Start<strong>in</strong>g with a consult<strong>in</strong>g to multiple sectorial bus<strong>in</strong>esses e-commerce <strong>in</strong>itiatives like Six Yards Fashion - An<br />

such as Mirai Services which is <strong>in</strong>to Waste Management; E-Commerce Portal for Sarees, Blu Beads – An<br />

E-Commerce Portal for Handicrafts & Cottage Products<br />

which is homemade and gett<strong>in</strong>g them onto the World Wide<br />

> Don’t view challenges as hurdles<br />

Web.<br />

> Stay positive Founder’s Wise Words for Life<br />

><br />

><br />

><br />

><br />

><br />

><br />

><br />

><br />

><br />

><br />

Believe <strong>in</strong> your <strong>in</strong>st<strong>in</strong>cts<br />

Never forego good advice<br />

Take calculated risks<br />

Determ<strong>in</strong>e the value you br<strong>in</strong>g first<br />

Research and Understand Your Market<br />

Put <strong>in</strong> the Hard Work<br />

Really Listen To Your Clients<br />

Learn With a Teams<br />

Focus on What Makes You Thrive<br />

Network with Experienced Execs<br />

Kiran’s advice for budd<strong>in</strong>g entrepreneurs is, “<strong>The</strong> journey<br />

of entrepreneurship is excit<strong>in</strong>g which is filled with highs and<br />

lows. One needs to be prepared to fail <strong>in</strong>stantly, learn from<br />

your mistakes, and move forward aga<strong>in</strong>st all odds. If we<br />

study any successful entrepreneur biography, nearly every<br />

s<strong>in</strong>gle one will po<strong>in</strong>t to a mentor as the key <strong>in</strong>gredient to<br />

their success. Arguably gett<strong>in</strong>g a mentor is the most<br />

powerful piece of advice any budd<strong>in</strong>g entrepreneur can<br />

receive when embark<strong>in</strong>g on a career <strong>in</strong> bus<strong>in</strong>ess.”<br />

If you th<strong>in</strong>k you have what it takes, here are a few tips<br />

you’ll do good to remember.<br />

March<strong>in</strong>g Towards Horizon<br />

THE OUTSTANDING<br />

‘‘<br />

Technology is soar<strong>in</strong>g modern time and people are hardly<br />

devoid of us<strong>in</strong>g any technological stuff. Madhees is<br />

target<strong>in</strong>g to become one of those companies which give a<br />

push to the modern use of technological products. Com<strong>in</strong>g<br />

with cutt<strong>in</strong>g edge solutions when it comes to products<br />

focus<strong>in</strong>g on F<strong>in</strong>tech, Web and mobile applications, IOT<br />

based products. Madhees is aim<strong>in</strong>g to leverage its strengths<br />

and experiences from the global market and replicate the<br />

same towards the nation. It would also be aim<strong>in</strong>g to make<br />

people ‘Experience the Difference’ with its unique and<br />

<strong>in</strong>novative products which will <strong>in</strong>deed produce a scale of<br />

growth for the nation and organization.<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS IN<br />

<strong>2019</strong><br />

82 | JUNE <strong>2019</strong>


Expert Strategic Partners<br />

n an ever-evolv<strong>in</strong>g world of diseases and<br />

Ipatient needs, it is important to f<strong>in</strong>d the<br />

right market for product execution and<br />

vice versa. It is also necessary to apply right<br />

strategy align<strong>in</strong>g with country specific<br />

regulatory framework. In order to stay ahead,<br />

companies leverage consult<strong>in</strong>g firms that<br />

advise them at all stages of product life cycle.<br />

MakroCare is a lead<strong>in</strong>g consult<strong>in</strong>g firm with<br />

a focus on BioPharma and Medical Devices<br />

<strong>in</strong>dustries. It specializes <strong>in</strong> Advisory,<br />

Cl<strong>in</strong>ical/Medical, Regulatory Affairs, and<br />

Product Support areas. Its global experience,<br />

process accelerators, and proprietary<br />

technology br<strong>in</strong>g a new dimension to client’s<br />

product development, life cycle management,<br />

and compliance areas. <strong>The</strong> company has its<br />

operations and presence <strong>in</strong> the US, UK, EU,<br />

and Asia. It is positioned to meet the demands<br />

of the expand<strong>in</strong>g product portfolio needs of<br />

clients worldwide. With several bus<strong>in</strong>ess<br />

models and services, MakroCare offers<br />

different options to clients either for fullservice<br />

or functional areas.<br />

Focused Services<br />

Established <strong>in</strong> 1996, it took several years for<br />

the company to prove its competency and<br />

credibility. It took its own time to get to larger<br />

customers by <strong>in</strong>creas<strong>in</strong>g its brand<strong>in</strong>g and<br />

constantly <strong>in</strong>troduc<strong>in</strong>g new services to match<br />

chang<strong>in</strong>g needs of the <strong>in</strong>dustry. MakroCare’s<br />

current services are focused on BioPharma,<br />

and Medical Devices & Diagnostics.<br />

BioPharma: For BioPharma, focus areas<br />

<strong>in</strong>clude Regulatory Services, Cl<strong>in</strong>ical<br />

Research, Biometrics, RWD and Automation.<br />

Medical Devices & Diagnostics: For<br />

MD&D, focus areas <strong>in</strong>clude Regulatory<br />

Affairs, Risk Management, Compliance,<br />

Cl<strong>in</strong>ical Evidence, PMCF, PMS and Product<br />

Compla<strong>in</strong>ts.<br />

An Experienced Leader<br />

Mahesh Malneedi is a Co-founder and the<br />

President of MakroCare. He has been<br />

<strong>in</strong>strumental <strong>in</strong> the growth of MakroCare and<br />

plac<strong>in</strong>g it among the fastest grow<strong>in</strong>g Cl<strong>in</strong>ical<br />

Research Organisation. His twenty years of<br />

bus<strong>in</strong>ess experience is a valuable asset to<br />

MakroCare as it races ahead with a mission of<br />

accelerat<strong>in</strong>g new medic<strong>in</strong>e and devices<br />

developed <strong>in</strong> the <strong>in</strong>dustry while focused on<br />

company and employees growth <strong>in</strong> parallel.<br />

Humanitarian Aspect<br />

Makro Foundation is a non-profit<br />

organization run by the company. <strong>The</strong><br />

foundation primarily focuses on Prevention of<br />

Deaths due to Avoidable Mishaps, through<br />

education and counsel<strong>in</strong>g.<br />

It provides emotional support, counsel<strong>in</strong>g and<br />

guidance to all psychological, emotional and<br />

behavioral problems of an <strong>in</strong>dividual. It<br />

comb<strong>in</strong>es modern psychological therapies to<br />

help <strong>in</strong>dividuals resolve their concerns. It<br />

JUNE <strong>2019</strong> |<br />

83


THE OUTSTANDING<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS IN<br />

<strong>2019</strong><br />

believes <strong>in</strong> the holistic health def<strong>in</strong>ition of the World Health<br />

Organization which is a complete state of physical, mental,<br />

and social well-be<strong>in</strong>g, and not merely the absence of disease<br />

or <strong>in</strong>firmity.<br />

Quality and Awards<br />

Quality Assurance (QA) is an <strong>in</strong>tr<strong>in</strong>sic part of MakroCare’s<br />

process and projects. Its global QA team has highly qualified<br />

and experienced auditors with expertise on national and<br />

<strong>in</strong>ternational regulations and guidel<strong>in</strong>es. <strong>The</strong> QA department<br />

br<strong>in</strong>gs strong experience to achieve customer satisfaction and<br />

deliver the highest quality standard for all its services. Its<br />

facility is certified with ISO: 9001(QMS), ISO: 27001(ISMS)<br />

and ISO: 14155 (Medical Device Cl<strong>in</strong>ical Investigations). Its<br />

contribution to the <strong>in</strong>dustry has been recognised at several<br />

platforms and the company has received the follow<strong>in</strong>g<br />

awards:<br />

“New<br />

Possibilities,<br />

Everyday”<br />

Ÿ<br />

Ÿ<br />

Ÿ<br />

AI Bus<strong>in</strong>ess Excellence Award - Best Bio-Pharma<br />

Development Partner<br />

TOPRA Award for Excellence <strong>in</strong> Regulatory<br />

Communications 2013<br />

3 times INC 5000 Company<br />

With these awards already <strong>in</strong> its kitty, the company is bound<br />

to cont<strong>in</strong>ue its amaz<strong>in</strong>g work and is aim<strong>in</strong>g to be <strong>in</strong> TOP 3 <strong>in</strong><br />

the <strong>in</strong>dustry for a few specialized areas <strong>in</strong> Medical Devices<br />

and BioPharma.<br />

Mahesh Malneedi<br />

Co-founder and President<br />

84 | JUNE <strong>2019</strong>


PCS Project<br />

Management<br />

FIRMS IN<br />

Services Transform<strong>in</strong>g Architectural Vision <strong>in</strong>to Reality<br />

Amazement! This is word that describe<br />

project consultancy world today. On<br />

account of grow<strong>in</strong>g emphasis on build<strong>in</strong>g<br />

construction services, the Indian construction<br />

<strong>in</strong>dustry is grow<strong>in</strong>g at an amaz<strong>in</strong>g pace. India is<br />

witness<strong>in</strong>g the development of various networks of<br />

project consultancies with expertise across a widerang<strong>in</strong>g<br />

spectrum of discipl<strong>in</strong>es.<br />

In this cut-throat competitive scenario, one has to be<br />

technically sound and efficient to be at the forefront<br />

of this <strong>in</strong>dustry. Build on the strong foundation of<br />

superlative quality, aesthetic approach, <strong>in</strong>novation<br />

and professionalism, PCS Project Management Pvt.<br />

Ltd. is one of the lead<strong>in</strong>g project managements<br />

consultancy firm based <strong>in</strong> Ahmedabad, Gujarat<br />

hav<strong>in</strong>g branch office <strong>in</strong> Indore, M.P.<br />

In 1995, when Construction Project Management<br />

was just a modern, an exceptional and very<br />

dist<strong>in</strong>ctive concept <strong>in</strong> construction <strong>in</strong>dustry,the<br />

company apprehended the need to implement this <strong>in</strong><br />

the <strong>in</strong>dustry and formalize the services and laid<br />

stone for Project Consultancy Services (PCS). Over<br />

the successful years, PCS was nurtured to PCS<br />

Project Management Pvt. Ltd., (PCSPMPL)<br />

provid<strong>in</strong>g best <strong>in</strong> class services to clients.<br />

<strong>The</strong> company services improve the methodology and<br />

system for construction projects and provide Project<br />

Management Services from Feasibility, Land<br />

Selection, Civil Construction, Interior, Landscape,<br />

MEP Services and so on.<br />

THE OUTSTANDING<br />

C<br />

nsult<strong>in</strong>g<br />

<strong>2019</strong><br />

Driv<strong>in</strong>g Force beh<strong>in</strong>d the Company<br />

With multidiscipl<strong>in</strong>ary knowledge and experience,<br />

Dipen Mehta is the Manag<strong>in</strong>g Director of<br />

PCSPMPL. Dipen’s wealth of experience<br />

encompasses PCSPMPL’s complete range and<br />

Dipen Mehta - Manag<strong>in</strong>g Director<br />

JUNE <strong>2019</strong> |<br />

86


different size of projects. Dipen has completed bachelor of<br />

eng<strong>in</strong>eer<strong>in</strong>g (Civil) <strong>in</strong> 1990 from Saurashtra University.<br />

Dipen has overall management and operational<br />

responsibility of all PCSPMPL projects and organization<br />

too. He actively advises the board of directors, motivates<br />

team members, and drives change with<strong>in</strong> the organization.<br />

Dipen is Visit<strong>in</strong>g Faculty / Studio Tutor for Build<strong>in</strong>g<br />

Services, Faculty of Technology, CEPT University -<br />

Ahmedabad, and Spr<strong>in</strong>g Semester <strong>2019</strong>. Dipen is Corporate<br />

Member of Indian Green Build<strong>in</strong>g Council (IGBC), Gujarat<br />

Chapter and GRIHA Evaluator and Tra<strong>in</strong>er, Chairperson<br />

FSAI, Gujarat Chapter.<br />

Key Services under the One Roof<br />

Based on the solid foundation of traditional skills and<br />

experience, the company is deliver<strong>in</strong>g <strong>in</strong>novative services<br />

for the clients. With Structured approach towards cost, time<br />

and <strong>in</strong>volvement <strong>in</strong> early stages of a project, the company<br />

provides best quality work. However, depend<strong>in</strong>g on the<br />

client’s current and future needs, the company assists its<br />

client <strong>in</strong> critical aspect of project managements with<br />

tailored services. <strong>The</strong> company’s services provide<br />

collaborative environment between all key parties <strong>in</strong>volved<br />

<strong>in</strong> the project to achieve desired goals and results.<br />

PCSPMPL builds value and quality <strong>in</strong>to every project<br />

regardless of size, type and location of the project. Its<br />

highly experienced and qualified team has all the expertise<br />

to translate client goals <strong>in</strong>to successful results.<br />

<strong>The</strong> company has provided various services on more than<br />

300 projects across the country <strong>in</strong>clud<strong>in</strong>g:<br />

· Educational Campuses<br />

· Institutional Build<strong>in</strong>gs<br />

· Hospitals & Medical Campuses<br />

· <strong>The</strong>atres, Hotels, Malls<br />

· Townships, Hous<strong>in</strong>g and Land Development<br />

· Residential Bungalows and Apartments<br />

· Commercial Complexes<br />

· Industrial Build<strong>in</strong>gs and Campuses<br />

· Interior Fit Out of Residences, Retail Spaces and<br />

Food Outlets<br />

<strong>The</strong> company offers services such as construction project<br />

managements, third Party Bill Check<strong>in</strong>g Quality Audit,<br />

Feasibility of Construction Projects, Complete Construction<br />

Project Management, Tender & Estimate Preparation, Third<br />

Party Bill Check<strong>in</strong>g, QualityAudit, Feasibility of<br />

Construction Projects, Project Co-ord<strong>in</strong>ation, and MEP<br />

“We are offer<strong>in</strong>g a wide<br />

range of services all<br />

stages of project<br />

start<strong>in</strong>g from feasibility<br />

study to the completion<br />

of project – Deliver<strong>in</strong>g<br />

the excellence”<br />

Management & Co-ord<strong>in</strong>ation etc.<br />

Walk<strong>in</strong>g an Extra mile for clients<br />

PCSPMPL are earnestly committed to provide project<br />

management consultancy of superior quality to meet<br />

customer’s expectations. <strong>The</strong> company strives to contribute<br />

skills and talents composed of experience and high <strong>in</strong>tegrity<br />

to provide f<strong>in</strong>est quality service. <strong>The</strong> company is<br />

cont<strong>in</strong>uously improv<strong>in</strong>g quality standards to achieve Total<br />

customer Satisfaction.<br />

Mak<strong>in</strong>g Mark <strong>in</strong> construction Sector<br />

<strong>The</strong> company’s major breakthrough was provid<strong>in</strong>g PMC<br />

Services to Save the Children, UK. <strong>The</strong> company undertook<br />

CSR projects <strong>in</strong> Kutch for more than 150 build<strong>in</strong>gs after a<br />

tremendous earthquake <strong>in</strong> Gujarat. Project Eng<strong>in</strong>eer<strong>in</strong>g<br />

Team was monitor<strong>in</strong>g the project from UK with complete<br />

accuracy, promptness, honesty and knowledge to fulfill<br />

client’s expectations. <strong>The</strong> company is dedicated to provide<br />

utmost quality services to its clients.<br />

<strong>The</strong> company has successful records of long association<br />

with many Corporate and Private Clients, Architects like<br />

Shoppers Stop, MeghMayur Group, Hiren Patel Architect,<br />

Datta and Datta Associates, Shilanyas, CEPT University,<br />

Ahmedabad Management Association, Radisson Blu,<br />

Hypercity, Inductotherm, DB City Bhopal and many more.<br />

Journey towards Flourish<strong>in</strong>g Future<br />

PCS Project Management has been practic<strong>in</strong>g <strong>in</strong> this field<br />

s<strong>in</strong>ce last 24 years and has strong roots and s<strong>in</strong>ce its<br />

<strong>in</strong>ception, the company show ever ris<strong>in</strong>g progress graph.<br />

Progress<strong>in</strong>g forward with positive approach, the company<br />

will cont<strong>in</strong>ue to deliver architectural build<strong>in</strong>gs focus<strong>in</strong>g on<br />

aesthetic elements, quality, and value for money. In future,<br />

aims to reach highest landmark of excellence nationally for<br />

development of and management of various project.<br />

87 | JUNE <strong>2019</strong>


Karthik<br />

Founder<br />

About the Author<br />

Karthik is the Founder of P<strong>in</strong>k Ladder- India's<br />

first 360-degree career enhancement<br />

ecosystem for women professionals. He holds a<br />

bachelor's degree <strong>in</strong> Computer Science from<br />

Bangalore University, an MBA <strong>in</strong> Market<strong>in</strong>g &<br />

F<strong>in</strong>ance from IMI Belgium and Doctorate <strong>in</strong><br />

Market<strong>in</strong>g Management from UET, America.<br />

Karthik is a serial entrepreneur with 15 years of<br />

experience across strategy, market<strong>in</strong>g,<br />

operations, and HR. He has worked with lead<strong>in</strong>g<br />

brands like MeritTrac-India's Largest Skills<br />

Assessment Company, Wipro Technologies and<br />

Accenture <strong>in</strong> his earlier st<strong>in</strong>ts. He has worked<br />

closely with lead<strong>in</strong>g universities, <strong>in</strong>dustry bodies,<br />

analysts and research firms globally and acted<br />

as a catalyst <strong>in</strong> provid<strong>in</strong>g best practices and<br />

<strong>in</strong>sights to companies across sectors. He has<br />

authored papers & articles on market<strong>in</strong>g,<br />

strategy, gender diversity <strong>in</strong> <strong>in</strong>ternational journals,<br />

lead<strong>in</strong>g bus<strong>in</strong>ess publications & has been a<br />

guest speaker at many Ivy League Universities<br />

globally.<br />

FINDING<br />

THE<br />

RIGHT EXECUTIVE<br />

TO<br />

COACH<br />

CREATE<br />

FUTURE LEADERS<br />

illennials, AI, and Blockcha<strong>in</strong>, have<br />

Mbeen <strong>in</strong>troduced <strong>in</strong> our lives a while<br />

back, and as we are all aware, our<br />

work-scopes and spaces are undergo<strong>in</strong>g massive<br />

changes. Accord<strong>in</strong>g to a study by TalentCulture,<br />

only 34% of the 2,700 executives surveyed th<strong>in</strong>k<br />

they are mak<strong>in</strong>g progress <strong>in</strong> creat<strong>in</strong>g a workforce<br />

that will meet future bus<strong>in</strong>ess goals. Additionally,<br />

accord<strong>in</strong>g to a study, only 5 percent of companies<br />

feel they have <strong>in</strong>fluential digital leaders <strong>in</strong> place.<br />

As seen through the above statistics, mak<strong>in</strong>g<br />

leaders future-ready has just acquired the first<br />

position on the to-do-list of organizations.<br />

Engagement, reta<strong>in</strong>ment, and development of<br />

leaders are crucial to the success of any<br />

organization, and the way to achieve this is<br />

Executive Coach<strong>in</strong>g. Coach<strong>in</strong>g has been present<br />

s<strong>in</strong>ce quite a few decades but it is <strong>in</strong> the last<br />

decade that coaches have gone from a rare<br />

resource to a common need.<br />

JUNE <strong>2019</strong> |<br />

88


Here are some f<strong>in</strong>d<strong>in</strong>gs from a study done by Harvard Bus<strong>in</strong>ess Review<br />

Did you know...<br />

Choos<strong>in</strong>g the Right<br />

What do leaders need to be future ready?<br />

A good leader should possess certa<strong>in</strong> crucial future<br />

leadership skills like strategic th<strong>in</strong>k<strong>in</strong>g, empathy, <strong>in</strong>fluence,<br />

creative th<strong>in</strong>k<strong>in</strong>g, change adaptability, and cognitive<br />

abilities. In the words of John Qu<strong>in</strong>cy Adams, “If your<br />

action <strong>in</strong>spires others to dream more, learn more, do more,<br />

and behave more, you’re a leader.” An organization or a<br />

leader to be future ready; they need to execute these<br />

elements:<br />

1. Upskill<strong>in</strong>g: Make sure to embed cont<strong>in</strong>uous learn<strong>in</strong>g<br />

<strong>in</strong> company culture to keep up with the new age<br />

technology and areas like social media. Re-skill<strong>in</strong>g,<br />

the organization, will help your employees stay loyal<br />

to the organization and discover new skills which<br />

directly help <strong>in</strong> organizational growth.<br />

2. Redesign work and align talent: With digitization <strong>in</strong><br />

play, the nature of the work has changed massively.<br />

With these chang<strong>in</strong>g roles, there comes the need to<br />

assign the right candidate for the positions for the<br />

organization’s growth.<br />

3. Strengthen the talent pipel<strong>in</strong>e and encourage<br />

<strong>in</strong>novation: Future leadership read<strong>in</strong>ess requires<br />

long-term goals; succession plann<strong>in</strong>g. <strong>The</strong> plann<strong>in</strong>g<br />

should be <strong>in</strong>corporated with elements of coach<strong>in</strong>g and<br />

89 | JUNE <strong>2019</strong>


mentor<strong>in</strong>g, along with career path<strong>in</strong>g, productivity<br />

enhancement, and employee development.<br />

Newmarket exposure and cross-skill<strong>in</strong>g will open<br />

new opportunities for the team, and <strong>in</strong>novation is<br />

generally a solution for it. <strong>The</strong> leadership programs<br />

should encourage people to explore by build<strong>in</strong>g a<br />

culture of trust and collaboration.<br />

4. Align talent processes: <strong>The</strong>se elements are<br />

achievable only when talent processes are <strong>in</strong><br />

coord<strong>in</strong>ation with the outlook of new leadership.<br />

Why Executive Coaches?<br />

An organization hires a coach to guide them through this<br />

transition period. <strong>The</strong> coaches tend to create a safe<br />

environment for the employee to get some clarity about<br />

themselves. Coach<strong>in</strong>g is a collaborative journey where the<br />

coach enables the coachee to identify the best possible<br />

solutions by help<strong>in</strong>g them maximize their professional and<br />

personal potential.<br />

●<br />

●<br />

will guide you a faster route from po<strong>in</strong>t a to b.<br />

Leadership Skills: After work<strong>in</strong>g with a coach,<br />

one starts to adopt the same techniques that help<br />

one lead their team.<br />

Engagement: Accord<strong>in</strong>g to a Gallup study, only<br />

13% of employees are engaged at work. Also,<br />

accord<strong>in</strong>g to a survey by HCI and ICF, 65% of<br />

employees of a company with an <strong>in</strong>fluential<br />

coach<strong>in</strong>g culture found themselves highly engaged<br />

with, which results <strong>in</strong> <strong>in</strong>creased engagement and<br />

benefit the organization.<br />

Criteria for hir<strong>in</strong>g the right executive coach<br />

A coach is essential for organizations, but it is equally<br />

important to evaluate your choice and hire the right person<br />

for your firm. Here are some criteria to consider while<br />

you’re hir<strong>in</strong>g a coach accord<strong>in</strong>g to experts:<br />

Coaches believe <strong>in</strong> the fact that “the more an <strong>in</strong>dividual is<br />

<strong>in</strong>volved <strong>in</strong> identify<strong>in</strong>g problems, <strong>in</strong> work<strong>in</strong>g out and<br />

apply<strong>in</strong>g solutions for them and <strong>in</strong> review<strong>in</strong>g results, the<br />

more complete and the more long-last<strong>in</strong>g the learn<strong>in</strong>g is.”<br />

[Redshaw, 2000, p. 106]<br />

Here is how an executive coach helps your organization<br />

improve:<br />

●<br />

●<br />

To start with, the qualification of the coach matter.<br />

<strong>The</strong> person needs to be certified by a reputed body<br />

like the International Coach<strong>in</strong>g Federation(ICF).<br />

Try and see if he or she has a clear understand<strong>in</strong>g<br />

of organizational dynamics, bus<strong>in</strong>ess pr<strong>in</strong>ciples,<br />

and a clear yet flexible approach that atta<strong>in</strong>s<br />

results.<br />

●<br />

●<br />

Goals: A coach helps give one clarity on what<br />

they want <strong>in</strong> the long-term for the company and<br />

help you stay focused on achiev<strong>in</strong>g it.<br />

Bl<strong>in</strong>d Spots: Gett<strong>in</strong>g an outside perspective can be<br />

beneficial to the firm to identify the th<strong>in</strong>gs you<br />

have missed be<strong>in</strong>g to close to the company.<br />

Furthermore, they will be brutally honest about it<br />

to help you achieve your desired goals.<br />

●<br />

●<br />

A good coach has to be skilled <strong>in</strong> listen<strong>in</strong>g,<br />

identify<strong>in</strong>g underly<strong>in</strong>g patterns and behaviour,<br />

ask<strong>in</strong>g prob<strong>in</strong>g questions. <strong>The</strong>y should have the<br />

ability to model key leadership behaviours;<br />

Emotional <strong>in</strong>telligence, establish<strong>in</strong>g trust and<br />

build<strong>in</strong>g relationships.<br />

One should always refer to the testimonials and<br />

referrals to past clients before hir<strong>in</strong>g them.<br />

●<br />

●<br />

●<br />

Accountability: It is a coaches job to keep one on<br />

track and move forward to atta<strong>in</strong> new levels to<br />

reach the ultimate bus<strong>in</strong>ess goal.<br />

Development Efforts: <strong>The</strong> coaches help you<br />

differentiate you between weakness that needs to<br />

be fixed and the one that can be left alone, help<br />

you <strong>in</strong>vest time and effort <strong>in</strong> th<strong>in</strong>gs that will have<br />

returns.<br />

Competitive Advantage: Given that the coach is<br />

experienced, you will have the upper hand as he<br />

Executive coach<strong>in</strong>g is a way to engage people <strong>in</strong> a way that<br />

is most suitable for them, which enables them to preserve<br />

their <strong>in</strong>dividuality. Leaders start liv<strong>in</strong>g more consciously<br />

and make <strong>in</strong>formed decisions. Coach<strong>in</strong>g is not just about<br />

self-awareness, but a form of active learn<strong>in</strong>g that helps<br />

leaders readjust to new responsibilities, overcome<br />

destructive behaviors, enhance teamwork, align <strong>in</strong>dividuals<br />

to collective goals, and the list goes on. <strong>The</strong>se will be key<br />

drivers <strong>in</strong> creat<strong>in</strong>g leaders of tomorrow.<br />

JUNE <strong>2019</strong> |<br />

90


Productivity<br />

Management Group<br />

Cultur<strong>in</strong>g Work Culture<br />

THE OUTSTANDING<br />

stablished <strong>in</strong> 2001, Productivity<br />

EManagement Group (PMG) is a novel<br />

Bus<strong>in</strong>ess Management <strong>Consult<strong>in</strong>g</strong> Firm<br />

provid<strong>in</strong>g out-of-the-box consult<strong>in</strong>g solutions to its<br />

clientele. It focuses on be<strong>in</strong>g optimal, <strong>in</strong>novative, and<br />

strategic <strong>in</strong> all its operations evenly connect<strong>in</strong>g the<br />

dots of <strong>in</strong>dividual class of <strong>in</strong>dustries. S<strong>in</strong>ce <strong>in</strong>ception,<br />

the Firm is quench<strong>in</strong>g the bus<strong>in</strong>ess management<br />

needs of SMEs as well as large scale organizations<br />

with paramount prom<strong>in</strong>ence, globally.<br />

PMG has created its niche with<strong>in</strong> the complexities of<br />

the market with its knack to convert each and every<br />

challenge <strong>in</strong>to an opportunity – transfigur<strong>in</strong>g the<br />

‘Have to do’ List <strong>in</strong>to ‘Want to do’ actions. It offers a<br />

wide range of <strong>in</strong>novative bus<strong>in</strong>ess solutions<br />

compris<strong>in</strong>g Enterprise Risk Management (ERM),<br />

Strategic Management Process, Lean Management,<br />

HR Management, Operations Management,<br />

Environmental Management, OHS Management, and<br />

Quality Management with utmost excellence. <strong>The</strong><br />

core elements which help the Firm to stand tall<br />

amongst its competitors <strong>in</strong>clude:<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS IN<br />

<strong>2019</strong><br />

Piyush Kumar, Founder-Director<br />

Inspir<strong>in</strong>g Vision | Commitment | Creativity |<br />

Intuitive Wisdom | Self-Renewal | Value<br />

Addition | Transformational Leadership |<br />

Productivity Enhancement | Kaizen | Quality |<br />

Customer Delight | Accelerated Learn<strong>in</strong>g |<br />

Knowledge Creat<strong>in</strong>g Networks | High<br />

Perform<strong>in</strong>g Team<br />

At PMG, every project is considered unique. <strong>The</strong><br />

Firm conducts bra<strong>in</strong>storm<strong>in</strong>g sessions to craft out<br />

<strong>in</strong>novative designs for these projects. It believes <strong>in</strong><br />

collect<strong>in</strong>g experiences from every crest and trough<br />

JUNE <strong>2019</strong> |<br />

92


com<strong>in</strong>g its way. Leverag<strong>in</strong>g expertise<br />

of the professionals hav<strong>in</strong>g six sigma<br />

black belt and extensive resources,<br />

PMG focuses on boost<strong>in</strong>g the client<br />

organizations with consistent<br />

improvement, thereby lead<strong>in</strong>g to<br />

enhanced efficiency. Team PMG is<br />

well-equipped with subject matter<br />

experts, who help the clients <strong>in</strong><br />

nurtur<strong>in</strong>g their resources and<br />

develop<strong>in</strong>g their capabilities as well<br />

as capacities.<br />

<strong>The</strong> Initial Journey<br />

For PMG, plac<strong>in</strong>g the cornerstones <strong>in</strong><br />

an <strong>in</strong>dustry flooded with<br />

complexities was not an easy task. It<br />

almost took six months for the Firm<br />

to engage its first client and<br />

assignment, which later gave a quick<br />

grip to attract few more. It also<br />

helped <strong>in</strong> collect<strong>in</strong>g more referrals<br />

and giv<strong>in</strong>g an extra edge over its<br />

peers. <strong>The</strong> Firm successfully started<br />

to explore the bus<strong>in</strong>ess world with its<br />

full pace <strong>in</strong> early 2000s, where<br />

referrals were valued more, as the<br />

<strong>in</strong>ternet was quite new for the<br />

<strong>in</strong>dustry. <strong>The</strong> Firm was all set to take<br />

its flight head<strong>in</strong>g towards the success<br />

path. With its dedicated efforts, it<br />

kept no stone unturned to polish its<br />

skill-sets and created a satisfied<br />

customer base.<br />

“Re-def<strong>in</strong><strong>in</strong>g<br />

Productivity”<br />

Today market visibility, quality of<br />

clients, and scope of assignments are<br />

the ways to market the services.<br />

Keep<strong>in</strong>g this <strong>in</strong> m<strong>in</strong>d, PGM took<br />

swift moves to achieve excellence,<br />

which led to the expansion of the<br />

consult<strong>in</strong>g team <strong>in</strong> the past three<br />

years. Today, the Firm is committed<br />

to go beyond the horizons of<br />

<strong>in</strong>novation and customize the valueadded<br />

proposition for the clientele.<br />

<strong>The</strong> Next-level of Dedication<br />

A Mechanical Eng<strong>in</strong>eer and Black<br />

Belt <strong>in</strong> Lean Six Sigma by<br />

qualification, Piyush Kumar is the<br />

Founder-Director at PMG. He<br />

entered the bus<strong>in</strong>ess world with an<br />

aim to be the most sought-after,<br />

reliable, and productivity<br />

improvement knowledge partner for<br />

the organizations. He then created a<br />

rich pool of erudites, who could<br />

provide <strong>in</strong>novative alternatives on<br />

the productivity issues across varied<br />

<strong>in</strong>dustries. <strong>The</strong> bus<strong>in</strong>ess acumen of<br />

Piyush can be truly def<strong>in</strong>ed by ‘You<br />

stole the show’, the words of Arthur<br />

David – Chief Technical Advisor<br />

(UNIDO), who witnessed him dur<strong>in</strong>g<br />

the cluster tra<strong>in</strong><strong>in</strong>g program <strong>in</strong> the<br />

automotive supply cha<strong>in</strong> at South<br />

Africa.<br />

Piyush has efficaciously used his<br />

expertise & competencies to cater<br />

and support productivity programs<br />

managed by <strong>in</strong>ternational agencies<br />

like International Labour<br />

Organization (ILO) and UNIDO<br />

(United Nations Industrial<br />

Development Organization). Today,<br />

he has an operational excellence and<br />

a fair degree of competence to<br />

Culture the Work Culture of any<br />

organization.<br />

Apart from all this, Piyush is greatly<br />

<strong>in</strong>cl<strong>in</strong>ed towards spirituality, yoga,<br />

and meditation, which keep him<br />

enthusiastic <strong>in</strong> order to atta<strong>in</strong> his<br />

bus<strong>in</strong>ess objectives.<br />

Cheers to ‘Achievements’<br />

Over a period of 18 years, PMG has<br />

catered to large corporates, medium,<br />

small and micro organizations. It has<br />

spread its w<strong>in</strong>gs across light<br />

eng<strong>in</strong>eer<strong>in</strong>g <strong>in</strong>dustry, garments,<br />

construction <strong>in</strong>dustry, food,<br />

hospitality, and facility management,<br />

apart from the other bus<strong>in</strong>ess sectors.<br />

With its state-of-the-art tra<strong>in</strong><strong>in</strong>g and<br />

counsel<strong>in</strong>g sessions, the company<br />

grew by 31%, recently. While an<br />

SME <strong>in</strong> Faridabad received the<br />

Prime M<strong>in</strong>ister’s Award for LEAN<br />

Implementation <strong>in</strong> small bus<strong>in</strong>ess<br />

category.<br />

A Note to Remember<br />

On behalf of PMG, Piyush says,<br />

“Your own conviction will transcend<br />

<strong>in</strong>to action. Your belief <strong>in</strong> yourself<br />

and the passion to excel can only<br />

help you succeed <strong>in</strong> this profession.<br />

<strong>The</strong> consultant will have to rema<strong>in</strong><br />

updated with the latest and so a good<br />

study & research will pay rich<br />

dividends.”<br />

Future Roadmap<br />

PMG takes pride <strong>in</strong> benchmark<strong>in</strong>g its<br />

presence <strong>in</strong> its sector. It will cont<strong>in</strong>ue<br />

to disrupt the <strong>in</strong>dustry with its<br />

futuristic approach, the way it has,<br />

till date. In the com<strong>in</strong>g five years, it<br />

would make concurrent endeavors to<br />

expand its horizons across South East<br />

Asia, Middle East, and North Africa.<br />

93 | JUNE <strong>2019</strong>


Stalwart<br />

Bus<strong>in</strong>ess<br />

Consortium<br />

THE OUTSTANDING<br />

C<br />

nsult<strong>in</strong>g<br />

FIRMS IN<br />

Empower<strong>in</strong>g SME’s<br />

to build<br />

a ‘Better Tomorrow’<br />

<strong>2019</strong><br />

Established <strong>in</strong> the year 2009,<br />

Stalwart Bus<strong>in</strong>ess<br />

Consortium LLP (SBCL) is<br />

India’s first and only-one-of-its-k<strong>in</strong>d<br />

implementation, outcome, and impact<br />

based bus<strong>in</strong>ess consult<strong>in</strong>g organization.<br />

It aims at partner<strong>in</strong>g with bus<strong>in</strong>esses by<br />

offer<strong>in</strong>g tangible solutions at affordable<br />

and competitive commercials that help<br />

them scale their organization and<br />

human capital <strong>in</strong> this VUCA (Volatility,<br />

Uncerta<strong>in</strong>ty, Complexity, and<br />

Ambiguity) Bus<strong>in</strong>ess Ecosystem.<br />

Beh<strong>in</strong>d the SBCL’s signature<br />

characteristic, are the two key<br />

members Divyashikha Gupta, the<br />

Founder and Manag<strong>in</strong>g Partner and<br />

S. Venkateswaran, the Manag<strong>in</strong>g<br />

Partner<br />

Meet the Founder<br />

A management graduate from one of<br />

the best colleges <strong>in</strong> the country, and a<br />

passionate entrepreneur, Divyashikha<br />

has been very defiant about her ‘give<br />

back to society’ values. She is<br />

experienced at lead<strong>in</strong>g, manag<strong>in</strong>g and<br />

motivat<strong>in</strong>g large teams from all<br />

discipl<strong>in</strong>es to achieve bus<strong>in</strong>ess<br />

outcomes.<br />

Divyashikha has held leadership roles<br />

across APAC and Indian sub-cont<strong>in</strong>ent<br />

<strong>in</strong> global organizations. As she has an<br />

ability to build bus<strong>in</strong>ess relationships<br />

at all levels <strong>in</strong> a multi-vendor<br />

environment, at Stalwart, Divya’s<br />

responsibilities are client management,<br />

strategic plann<strong>in</strong>g, evaluation of<br />

operational capabilities, risk<br />

assessment. Along with this, she<br />

monitors and assures the profitability<br />

of the group. Her expertise areas are<br />

staff<strong>in</strong>g (<strong>in</strong>clud<strong>in</strong>g leadership / CXO<br />

level), learn<strong>in</strong>g and organizational<br />

development, change management,<br />

talent engagement and talent<br />

development with over one decade of<br />

rich experience.<br />

Also, with her extensive experience <strong>in</strong><br />

assurance and health check of program<br />

delivery; she provides <strong>in</strong>sights and<br />

scrut<strong>in</strong>y <strong>in</strong> project governance and<br />

controls. She has proven track record<br />

<strong>in</strong> driv<strong>in</strong>g bus<strong>in</strong>ess process<br />

improvements and change<br />

management <strong>in</strong> project portfolio<br />

management environment. With<br />

unmatched attention to detail and<br />

excellent analytical abilities, Divya has<br />

always been a pioneer <strong>in</strong> her field who<br />

dares to dream and achieve the<br />

impossible.<br />

<strong>The</strong> Passionate Manag<strong>in</strong>g Partner<br />

S. Venkateswaran is known for rapidly<br />

deliver<strong>in</strong>g value aligned organizational<br />

strategies. He is a rare f<strong>in</strong>d from the<br />

f<strong>in</strong>ance arena. His three decades of<br />

accomplished career <strong>in</strong>volves be<strong>in</strong>g a<br />

chartered accountant, cost accountant,<br />

and company secretary with stellar<br />

contributions <strong>in</strong> the pharmaceutical,<br />

<strong>in</strong>dustrial products, and automobile<br />

sectors. He is highly proficient <strong>in</strong><br />

Microsoft Project and project<br />

management standards. He has the<br />

rigorous analytical ability with the<br />

extensive experience <strong>in</strong> preparation of<br />

progress reports for different levels of<br />

management.<br />

S. Venkateswaran is the one who has<br />

nurtured, pioneered and authored<br />

Magic of M<strong>in</strong>d Power®, a<br />

transformation program through<br />

experiential learn<strong>in</strong>g. His ability to<br />

engage and build effective stakeholder<br />

relationships has helped him design &<br />

develop large cross-functional teams<br />

both <strong>in</strong> India as well as overseas.<br />

<br />

Ultimate Services<br />

Headquartered <strong>in</strong> Mumbai, India,<br />

SBCL has its major markets <strong>in</strong> Pune<br />

and Bangalore too. Till date, it has<br />

served around 85 clients across five<br />

countries with a team of 125 subject<br />

matter and <strong>in</strong>dustry experts. <strong>The</strong><br />

company works as an extension of<br />

their client’s team, br<strong>in</strong>g<strong>in</strong>g about rapid<br />

and measurable changes <strong>in</strong> every<br />

aspect of the client’s bus<strong>in</strong>ess. It’s key<br />

focus areas are Strategy, F<strong>in</strong>ancial<br />

Governance, People, Processes,<br />

JUNE <strong>2019</strong> |<br />

94


“Th<strong>in</strong>k Big; Th<strong>in</strong>k Stalwart”<br />

Manufactur<strong>in</strong>g Efficiencies, Sales and<br />

Market<strong>in</strong>g, Technology and Bus<strong>in</strong>ess<br />

Intelligence.<br />

<strong>The</strong> USP<br />

SBCL is the one of the very few<br />

consult<strong>in</strong>g organizations to partner<br />

with their clients and travel with them<br />

through their growth journey by<br />

implement<strong>in</strong>g and manag<strong>in</strong>g the<br />

various <strong>in</strong>itiatives besides just<br />

advis<strong>in</strong>g. <strong>The</strong> clients are extremely<br />

pleased with this approach and ethos.<br />

<strong>The</strong> Success Stories<br />

Divyashikha Gupta<br />

Founder and Manag<strong>in</strong>g Partner<br />

· A pharma client could see 23%<br />

<strong>in</strong>crease <strong>in</strong> prescription sales <strong>in</strong><br />

the first six months which<br />

<strong>in</strong>creased to 40% <strong>in</strong> the first year.<br />

<strong>The</strong>ir attrition level reduced from<br />

25% to 7% which was well below<br />

the <strong>in</strong>dustry average. Cost of<br />

carry<strong>in</strong>g <strong>in</strong>ventory substantially<br />

reduced br<strong>in</strong>g<strong>in</strong>g a sav<strong>in</strong>gs of Rs.<br />

1.15 Cr. (equivalent of USD<br />

150K) <strong>in</strong> the first year itself.<br />

Stock-out items considerably<br />

reduced from 9% to 2%.<br />

· Healthcare Brand Leader<br />

significantly improves their Gross<br />

Marg<strong>in</strong> by streaml<strong>in</strong><strong>in</strong>g the order<br />

process<strong>in</strong>g system for<br />

<strong>in</strong>stitutional sales.<br />

· Through a well-documented job<br />

description, measurable<br />

objectives and effective use of<br />

Technology a Logistics major<br />

rega<strong>in</strong>ed its market leadership<br />

position.<br />

· With <strong>in</strong>novative sales model and<br />

l<strong>in</strong>e extension, a grow<strong>in</strong>g Real<br />

Estate Company could<br />

significantly improve their ROI<br />

with much better cash-flow.<br />

<strong>The</strong> Best Advice<br />

It is very important that we pay more<br />

S. Venkateswaran<br />

Manag<strong>in</strong>g Partner<br />

attention as to what we, as<br />

‘Consultants’, provide to our<br />

Clients and ensure that the Clients<br />

do f<strong>in</strong>d tangible benefits <strong>in</strong><br />

measurable terms through avail<strong>in</strong>g<br />

services of ‘Consultants’.<br />

Understand<strong>in</strong>g of Clients Bus<strong>in</strong>ess<br />

(current and future plans) and<br />

approach<strong>in</strong>g the issues with the<br />

help of <strong>in</strong>dustry, subject matter and<br />

doma<strong>in</strong> experts are extremely<br />

important to be successful <strong>in</strong> this<br />

highly competitive l<strong>in</strong>e of<br />

consult<strong>in</strong>g bus<strong>in</strong>ess.<br />

Future Plann<strong>in</strong>g<br />

Besides Pan India, the company is<br />

plann<strong>in</strong>g to take its operations to<br />

the global level. And, at the same<br />

time, it is ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g strict quality<br />

standards <strong>in</strong> their service delivery<br />

without compromis<strong>in</strong>g the code of<br />

bus<strong>in</strong>ess conduct and ethics.<br />

95 | JUNE <strong>2019</strong>

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