The Garage 299

More documents

Recommendations

Info

NEWS 16 TECALLIANCE ANNOUNCES SEPTEMBER WARRANTY & RETURNS WEBINAR PROGRAMME THE GLOBAL leader in datadriven solutions invites suppliers and traders to learn more about its innovative and money-saving warranty & returns platform, through two free webinars in early September. Warranty claims and parts returns represent a significant cost for the entire automotive aftermarket, which is why suppliers are always looking for ways to improve the process and streamline the procedure. Aware of these issues and in a unique position to provide an innovative solution, TecAlliance has delivered an online portal that allows parts manufacturers/suppliers, wholesalers and workshops to handle all of their warranty claims Moritz Mahler PO Warranty Returns and returns in a quick and straight forward manner, with all the benefits that obviously provides. To enable suppliers and traders interested in the solution to learn more about its functionalities and benefits, as well as watch a live demonstration and ask questions about it, TecAlliance has put in place two free of charge webinars of one hour’s duration, entitled ‘Introduction to Warranty & Returns’, which will take place at 08:00 on 3rd September and 13:00 on 4th September. The ideal solution for warranty handling and returns processes The Warranty & Returns module forms part of the TecAlliance Order Manager solution and covers not just the warranty claim process, but also the return of incorrectly delivered parts, for example. Based on the information provided with the claim and supported by additional material such as video footage or product images, which are uploaded onto the system, suppliers can, in real time, access its validity and decide whether a replacement part is merited or a partial refund the most appropriate solution, for instance. Being able to carry out this assessment remotely not only saves time, but also reduces the environmental impact and the overall cost, as generally the part will not need to be transported back to the supplier. On occasion Masato Duensser BC Warranty Returns however, an online decision may not be possible, so built into the system is the ability for suppliers to request the return of the product for further investigation, as well as provide the shipping documentation necessary for those making the claim. To this end the Warranty & Returns module allows users to customise the system’s digital returns form and export claims in CSV format to process them into an ERP system. From wholesale and workshop perspectives, the solution also provides huge benefits as they can create and submit warranty claims and returns with minimal effort and without cost, but also quickly and accurately, as the system is supported by TecDoc parts and vehicle data. In addition, if they can keep track on the status of their claim and without the need to send parts back for examination, it also saves them money. Bowmonk & Tapley have for decades been the most recognised and trusted names in portable brake testers. The Bowmonk BrakeCheck is the electronic version that carries on from that pedigree. BrakeCheck is DVSA approved for all classes of vehicle and it records braking efficiency and percentage of braking imbalance. • Portable & easy to use • No connections to vehicle required • DVSA approved for all classes of vehicle • Print results to optional portable wireless printer • Download results to PC (optional software required) • Approved for 6-weekly checks • Approved for quarterly brake test requirements • Records braking efficiency and percentage of braking imbalance Bowmonk Ltd, Diamond Road, Norwich, NR6 6AW T: +44 (0)1603 485 153 E: info@bowmonk.com www.bowmonk.com 16 News.indd 1 27/08/2019 10:08
GARAGE EQUIPMENT MOT TESTING DID YOU KNOW? 44% of NEW MOT Test Centre Applications fail the first attempt*. DO YOU HAVE CONFIDENCE IN THE STANDARD OF ADVICE YOU ARE GETTING? All 24 Workshop Solutions Equipment Specialists are GEA-accredited Consultants. We manage the whole process, ensuring a smooth, hassle-free, one-stop service that is delivered on time and on budget. Please contact the Workshop Solutions Team to arrange an initial free, no obligation consultation. *source DVSA 01827 838 477 BRANCHES NATIONWIDE TM autoclimate ECP.indd MOT_Advertising_WS_June2019.indd 1 1 27/08/2019 14/06/2019 16:23 08:22
Page 1 and 2: The Supporting the Independent Gara
Page 3 and 4: WELCOME The Supporting the Independ
Page 5 and 6: Want to be fit for work and for lif
Page 7 and 8: Discover e-Videns: a unique and pro
Page 9 and 10: BostonFP-USE IT.indd 1 29/08/2019 1
Page 11 and 12: 11 NEWS Andy Savva, Alistair Mason
Page 13 and 14: 13 NEWS Championship, means the bra
Page 15: 15 NEWS MIRKA FLEXES ITS MUSCLES WI
Page 19 and 20: 25%+ OF THE 22,000 UK MOT PREMISES
Page 21 and 22: the Gulf Heritage Mustang- Limited
Page 23 and 24: The perfect system to absorb all vi
Page 25 and 26: There is no automotive part we cann
Page 27 and 28: Servicesure Autocentres is the UK
Page 29 and 30: 29 FOCUS Garage Branding AutoCare f
Page 31 and 32: Part of certas energy Authorised Di
Page 33 and 34: Your business, your team, your oppo
Page 35 and 36: 35 FOCUS Garage Branding SERVICESUR
Page 37 and 38: 37 Social Media It’s fair to say
Page 39 and 40: Trust My Garage is the only Charter

The Garage 299

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?