Debtfree Magazine January 2020
The January issue of SA's free debt counselling and debt review magazine. We look at the recent R1 million fine handed to a Debt Counsellor and ask if this can be a good thing somehow for the industry. We also have news, tips, advice and more.
The January issue of SA's free debt counselling and debt review magazine. We look at the recent R1 million fine handed to a Debt Counsellor and ask if this can be a good thing somehow for the industry. We also have news, tips, advice and more.
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Email Turnaround Time Function
Proposals
DCProposalquery@absa.co.za
DRProposals@absa.co.za
10 Business Days
10 Business Days
Manage all proposal escalated queries and
follow-ups.
Processing of the following documents:
17.2, proposals, proof of insurance,
17.3 & supporting documentation.
Legal
Courtapp@absa.co.za 5 Business Days All legal documents to be provided to this
department for review.
Termination
DRTerminations@absa.co.za
17.4@absa.co.za
10 Business Days
10 Business Days
Manage all termination queries,
reinstatements requests and follow-ups.
Manage all voluntary termination requests.
DCClearanceCerticate@absa.co.za
Clearance
5 Business Days Manage all clearance-related queries
and requests.
Service
Types of queries managed by this department; Account closure conrmation/request. Balance conrmations/
query. Account status conrmation, statement request. Paid up letter request. Refund request. All relevant
operational queries to be referred to operational queues mentioned.
Debtreviewqueries@absa.co.za
Debtreviewmanager@absa.co.za
10 Business Days
5 Business Days
Entry point for all query-related matters.
Escalation point for all query-related matters.
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