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Boxoffice Pro - April 2020

Boxoffice Pro is the official publication of the National Association of Theatre Owners.

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getting smarter about adding showtimes<br />

in the peak.”<br />

When dynamic scheduling isn’t used,<br />

says Frank, a 10-screen theater might play<br />

six or seven titles at a time. “When we<br />

think more dynamically, more flexibly,<br />

about programming, we may have 20 titles<br />

that are on the menu” that same weekend—say<br />

a six-week-old family title in a<br />

screen’s matinee slot when there’s demand<br />

for it, followed that night by “a little<br />

avant-garde horror film” that few people<br />

are probably lining up to see at 11 a.m.<br />

In the near future, “I think we’re going<br />

to see more inclusive programming,”<br />

says Frank. “We’re going to see both the<br />

creative community and the exhibition<br />

community bring a wider diversity of<br />

content to audiences both across the U.S.<br />

and around the world.” Part of AMC’s<br />

current strategy of diversifying its slate<br />

involves its AMC Artisan Films program,<br />

which counted among its 2019 releases<br />

the Oscar-winning Joker. Frank cites the<br />

film as a prime example of cooperation<br />

between AMC and its studio partners.<br />

Working together with Warner Bros.’<br />

marketing department, she explains, the<br />

chain was able to get granular, using data<br />

to promote Joker differently to different<br />

audience segments depending on their<br />

past moviegoing behavior—the moviegoers<br />

who show up to every superhero movie,<br />

for example, or the more “demanding film<br />

audience” that might be attracted to the<br />

film’s tackling of “social issues.”<br />

Data was a factor in one of the biggest<br />

AMC stories of last decade: the launch (in<br />

June 2018) and subsequent massive growth<br />

of subscription program A-List. The program<br />

was in active development for a year<br />

before it was finally rolled out to the public,<br />

though AMC’s executive vice president and<br />

chief marketing officer Stephen Colanero<br />

notes that “we’d been wanting to do it for a<br />

while, even before then.”<br />

Those early conversations involved<br />

deciding whether A-List would be a part of<br />

“We’re going to see both the creative community and the<br />

exhibition community bring a wider diversity of content<br />

to audiences both across the U.S. and around the world.”<br />

—Elizabeth Frank, Executive V.P., Worldwide <strong>Pro</strong>gramming<br />

and Chief Content Officer<br />

Excerpt from “ShoWester of<br />

the Year,” <strong>Boxoffice</strong>, May 1996<br />

Since joining his family’s<br />

Durwood Theatre circuit after<br />

World War II, AMC chairman<br />

and CEO Stanley H. Durwood<br />

has dedicated his career<br />

to improving and enlarging<br />

upon exhibition standards.<br />

Hailed by his contemporaries<br />

as a visionary, he has helped<br />

set the pace for exhibition<br />

industry advancement for over<br />

three decades. In doing so,<br />

he has nurtured the growth of<br />

the AMC chain to its current<br />

position as one of the top<br />

theatre circuits in America.<br />

His efforts have won him the<br />

ShoWester of the Year award,<br />

which honors an individual who<br />

has demonstrated a dedication<br />

to the exhibition industry<br />

throughout his or her career.<br />

Durwood got his start at his<br />

family’s Durwood Theatres<br />

circuit which his father, Edward<br />

Durwood, founded in 1920.<br />

After serving in World War II<br />

as a lieutenant in the U.S. Air<br />

Force, Durwood joined the<br />

eight-theatre circuit. He rose<br />

to president in 1960, taking the<br />

opportunity to challenge many<br />

industry standards. In 1960,<br />

Durwood Theatres opened one<br />

of the nation’s first multiplexes—a<br />

two-screen theatre in<br />

Kansas City.<br />

After changing the<br />

circuit’s name to American<br />

Multi-Cinema (AMC), the<br />

company continues to make<br />

history, opening the world’s first<br />

shopping center multiplex in<br />

1963, the first four-plex in 1966<br />

and the first six-plex in 1969.<br />

Other advancements included<br />

the use of automated projection<br />

systems, computerized<br />

boxoffices, cupholder armrests,<br />

a frequent-moviegoer program,<br />

computer-aided theatre<br />

designs, and a theatre-management<br />

training academy.<br />

Image courtesy National<br />

CineMedia (NCM)<br />

<strong>April</strong> <strong>2020</strong><br />

155

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