Business Action | April / May 2020

BARNSTAPLE
Barum and Dewar
Barum and Dewar designs,
manufactures and supplies
protective cases / containers,
custom foam inserts and 19”
racks to the defence, space and
technologies sectors.
It is an SME business with
its head office in Barnstaple and
a team of six people consisting
of design, production planning,
sales and finance. Its sister
manufacturing company B&D
Foam is based in Southampton,
employing a production team
of 10. Managing director David
Frame is based in its Scotland
office, but regularly works from
the Barnstaple site.
■■barumanddewar.com
HOLSWORTHY
Mystery Shoppers
Mystery Shoppers was set up
in 1991 by Paul Grafton, a certified
management consultant
and former British Airways
inflight product and cabin
crew training manager.
As customer experience
consultants, the company
LYNTON
Churchill House
Churchill House is an outdoor
and lifestyle shop in Lynton,
which was established in 1995
by Julie Smyth. It was run as
a clothing business 25 years
previously by Julie’s parents.
As well as one clothing
shop, Julie also runs a gift shop
on Queen Street called Willow,
which she took over in 1993.
Julie employs three full-time
staff who have all been working
with her for more than 10
years. She now runs the business
with her daughter, Claire.
ILFRACOMBE / LYNTON
AWARDS FINALISTS
VISIT COOPERGOLDING.CO.UK
specialises in using its Mystery
Shopping programmes
to achieve clients’ objectives
– usually continuous
improvement, compliance or
competitor monitoring.
With its headquarters in
Holsworthy, it has offices
in London and Bulgaria as
well as franchises in Kenya,
Botswana and Myanmar.
It has developed a shopper
database of 260,000+ people
and is a member of the MRS
and MSPA, strictly adhering to
WHICH FINALIST WILL WIN BEST EMPLOYER?
Clathers
Clathers is family-run business,
run by mother and son,
based in Devon and Somerset.
No nonsense approach to health and safety
H&S
business
ACTION AWARDS
2020
JI Health & Safety Consultancy
H&S Audit
H&S Training
Tailored H&S Management Systems
Assistance with SSIPs Accreditations
Risk Assessment / Risk Management
Jane Bass 07732 328222
DipNEBOSH jinnes2@sky.com
Best Employer
sponsored by
their high standards of service.
■■mystery-shoppers.co.uk
BARNSTAPLE
Tarka Holiday Park
Tarka Holiday Park is ideally
situated for a relaxing, laidback
visit. It has no clubhouse,
swimming pool or restaurant,
but does have a unique
atmosphere of serenity and
seclusion, perfect for discerning
holiday guests for whom peace
and tranquility is high on the
business
ACTION AWARDS
2020
Their vision is to maintain the
business and keep it in the
family for generations to come
■■churchillhouselynton.co.uk
Best Retailer
It retails a varied and unique
collection of clothing, footwear,
accessories, homewares
and gifts. The family pride
themselves on the quality of
service their stores provide.
The Lynton store opened
two years ago and the Ilfracombe
store opened one year
ago, following the success of
the Lynton Shop. There are
holiday wish list. Nestled in its
beautiful natural setting, Tarka
is the perfect antidote to the
everyday stresses of modern life.
The park was nominated for
its diverse, inclusive approach
to recruitment, training and
ongoing support of employees.
■■parkholidays.com/our-
parks/devon/tarka
ILFRACOMBE
The Terrace Tapas
& Wine Bar
The Terrace Tapas & Wine Bar
serves freshly cooked, authentic
Spanish tapas. It invites
customers to enjoy its warmth
of service and unhurried,
relaxed style of dining. It is
family run and family friendly.
It also welcomes dogs into the
bar area.
It provides a truly continental
atmosphere with
a glass of Rioja and good
conversation.
The Terrace Tapas & Wine
Bar is based on one site in
Ilfracombe and employs bar
staff, waiter and waitresses,
glass cleaner, chefs and KPs.
■■terracetapasbar.co.uk
the chocolatier working or see
the video of chocolate making.
There is also a free chocolate
museum to browse, with tasters
available from the chocolate
flavour wheel.
It also has a separate seaview
workshop area where groups
can pre-book and come along
to taste the different chocolates
made in the shop, learn about
the art of chocolate making,
then design and decorate their
own chocolates to take home.
■■ilfracombechocolate
emporium.co.uk
BARNSTAPLE
also two shops in Somerset. The Crafty Beer Shop
■■clathers.com
The Crafty Beer Shop was
established in March 2019 on
ILFRACOMBE the historic Butchers Row.
Ilfracombe Chocolate Its ethos is to embrace
Emporium
micro brewers, the best local
Ilfracombe Chocolate Emporium
breweries in the South West
is a pretty little Victorian and the best of British.
shop on Ilfracombe High Street. It also stocks great beers
The business makes fresh from around the world, as
chocolates on site several times well as spirits including small
a week and the kitchen is often batch gins, rums and wines.
being used so visitors can watch ■■thecraftybeershop.com
WHICH FINALIST WILL WIN BEST RETAILER?
@businessactionm | April / May 2020 | business action 19