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May 2020

May 2020 issue of Foodservice and Hospitality magazine.

May 2020 issue of Foodservice and Hospitality magazine.

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VOLUME 53, NO.5 | MAY <strong>2020</strong><br />

THE COVID-19 ISSUE: A LOOK AT THE IMPACT OF COVID-19 ON THE RESTAURANT LANDSCAPE<br />

21 CHANGING LANES<br />

Operators are pivoting to takeout and<br />

delivery as dining-rooms close<br />

25 ONE VOICE<br />

Industry bands together to send strong<br />

message to government<br />

25<br />

27 DELIVERING ANSWERS<br />

Third-party-delivery presents challenges<br />

for restaurant operators<br />

FEATURES<br />

9 ACTION PLAN<br />

Crisis-management tips for the<br />

hospitality industry<br />

12 REALITY CHECK<br />

Webinar series helps operators<br />

navigate the fallout from COVID-19<br />

14 MEETING OF THE MINDS<br />

Industry experts discuss the<br />

ramifications of the current crisis<br />

16 SUPPORTIVE MEASURES<br />

The Federal Government is offering<br />

economic support for businesses<br />

18 THE NEW NORMAL<br />

Experts say COVID-19 will change how<br />

we interact with foodservice<br />

9<br />

29 CLEANING UP YOUR ACT<br />

Chemical dispensers in restaurants can<br />

help support health and wellness<br />

31 SAFETY FIRST<br />

Tips for restaurant food handling<br />

in the new environment<br />

33 PICKING UP THE PACE<br />

Time is of the essence when it comes to<br />

launching new technology during a crisis<br />

34 PRECAUTIOUS PRACTICES<br />

Insight into how to market your brand<br />

during a pandemic<br />

37 HELPING HANDS<br />

Managing mental health during a crisis<br />

needs to be a top priority<br />

39 PRODUCT SHOWCASE<br />

Guide to products available to help<br />

operators during COVID-19<br />

27<br />

DEPARTMENTS<br />

2 FROM THE EDITOR<br />

4 FYI<br />

7 FROM THE DESK OF NPD GROUP<br />

40 GOOD NEWS<br />

FOODSERVICEANDHOSPITALITY.COM<br />

MAY <strong>2020</strong> FOODSERVICE AND HOSPITALITY 1

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