NCSEA Connections: Child Support Product and Services Guide
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HOW IMPORTANT IS CONVENIENCE TO YOU?<br />
Convenience is the new Ferrari. Think about it, we no longer have to physically go to a store to pick up groceries, pay<br />
with cash, or leave your car for regular day to day transactions. The p<strong>and</strong>emic has proven the importance of having safe<br />
<strong>and</strong> secure methods to perform your everyday tasks.<br />
At CiviTek National, we recognize the importance of parents having secure <strong>and</strong> accessible options to make obligatory<br />
payments. Through our payment solutions, parents can conveniently make secure cash <strong>and</strong> electronic payments using<br />
debit cards, credit cards, <strong>and</strong> e-check. Our solutions allow parents to conveniently pay their way. Ultimately, ensuring<br />
non-custodial payments are securely delivered to the homes of children <strong>and</strong> families.<br />
CiviTek National, Inc. partners with State children <strong>and</strong> family agencies to provide easy to use payment solutions at NO<br />
COST to the government entity.<br />
CONVENIENT AND USER-FRIENDLY TOOLS<br />
An online payment portal for<br />
parents to pay both domestic<br />
<strong>and</strong> international child support<br />
obligations via major credit<br />
card, debit card, <strong>and</strong> e-check.<br />
Parents can securely login to<br />
website, pay on multiple cases<br />
<strong>and</strong> view payment history.<br />
PHONE PAYMENTS<br />
Interactive Voice Response<br />
(IVR) Phone Payments allow<br />
your customer to easily make<br />
a debit or credit card payment<br />
by phone 24/7/365, using<br />
automated services.<br />
KIOSKS<br />
An ideal solution for making any<br />
government related payment<br />
with cash or credit cards in areas<br />
where a cashier is not present.<br />
TEXT MESSAGING<br />
This product will provide<br />
recurring payment users with<br />
notifications that their payment<br />
is due, coming due, or paid.<br />
PAY NOW BUTTON<br />
A payment processing tool<br />
to link to any page on your<br />
website. You are in control of<br />
the design of your webpage<br />
<strong>and</strong> information you require<br />
to collect from your customer.<br />
Allow your customers to pay<br />
with ease with all major credit<br />
cards, debit cards, PayPal,<br />
GooglePay, ApplePay, Venmo,<br />
<strong>and</strong> e-checks. Recurring<br />
payments is also available<br />
for credit card <strong>and</strong> e-check<br />
transactions.<br />
DID YOU KNOW?<br />
• According to the Administration of<br />
<strong>Child</strong>ren & Families, in 2019, the <strong>Child</strong><br />
<strong>Support</strong> Program collected $32 billion<br />
dollars in child support <strong>and</strong> 96% went<br />
to families.<br />
• In Fiscal Year 2019-20, CiviTek National<br />
securely processed 551,115 transactions,<br />
equating to $167,700,065 collected <strong>and</strong><br />
transferred to state agencies.<br />
• CiviTek National processes payments in<br />
10 states <strong>and</strong> 1 territory.<br />
To learn more about services powered by CiviTek National or schedule a demo, contact your representative, April<br />
Daniel, by email at Adaniel@civiteksolutions.com or call 850.868.1806.<br />
Check Out Our New Twitter Page @CiviTekNational