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NCSEA Connections: Child Support Product and Services Guide

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HOW IMPORTANT IS CONVENIENCE TO YOU?<br />

Convenience is the new Ferrari. Think about it, we no longer have to physically go to a store to pick up groceries, pay<br />

with cash, or leave your car for regular day to day transactions. The p<strong>and</strong>emic has proven the importance of having safe<br />

<strong>and</strong> secure methods to perform your everyday tasks.<br />

At CiviTek National, we recognize the importance of parents having secure <strong>and</strong> accessible options to make obligatory<br />

payments. Through our payment solutions, parents can conveniently make secure cash <strong>and</strong> electronic payments using<br />

debit cards, credit cards, <strong>and</strong> e-check. Our solutions allow parents to conveniently pay their way. Ultimately, ensuring<br />

non-custodial payments are securely delivered to the homes of children <strong>and</strong> families.<br />

CiviTek National, Inc. partners with State children <strong>and</strong> family agencies to provide easy to use payment solutions at NO<br />

COST to the government entity.<br />

CONVENIENT AND USER-FRIENDLY TOOLS<br />

An online payment portal for<br />

parents to pay both domestic<br />

<strong>and</strong> international child support<br />

obligations via major credit<br />

card, debit card, <strong>and</strong> e-check.<br />

Parents can securely login to<br />

website, pay on multiple cases<br />

<strong>and</strong> view payment history.<br />

PHONE PAYMENTS<br />

Interactive Voice Response<br />

(IVR) Phone Payments allow<br />

your customer to easily make<br />

a debit or credit card payment<br />

by phone 24/7/365, using<br />

automated services.<br />

KIOSKS<br />

An ideal solution for making any<br />

government related payment<br />

with cash or credit cards in areas<br />

where a cashier is not present.<br />

TEXT MESSAGING<br />

This product will provide<br />

recurring payment users with<br />

notifications that their payment<br />

is due, coming due, or paid.<br />

PAY NOW BUTTON<br />

A payment processing tool<br />

to link to any page on your<br />

website. You are in control of<br />

the design of your webpage<br />

<strong>and</strong> information you require<br />

to collect from your customer.<br />

Allow your customers to pay<br />

with ease with all major credit<br />

cards, debit cards, PayPal,<br />

GooglePay, ApplePay, Venmo,<br />

<strong>and</strong> e-checks. Recurring<br />

payments is also available<br />

for credit card <strong>and</strong> e-check<br />

transactions.<br />

DID YOU KNOW?<br />

• According to the Administration of<br />

<strong>Child</strong>ren & Families, in 2019, the <strong>Child</strong><br />

<strong>Support</strong> Program collected $32 billion<br />

dollars in child support <strong>and</strong> 96% went<br />

to families.<br />

• In Fiscal Year 2019-20, CiviTek National<br />

securely processed 551,115 transactions,<br />

equating to $167,700,065 collected <strong>and</strong><br />

transferred to state agencies.<br />

• CiviTek National processes payments in<br />

10 states <strong>and</strong> 1 territory.<br />

To learn more about services powered by CiviTek National or schedule a demo, contact your representative, April<br />

Daniel, by email at Adaniel@civiteksolutions.com or call 850.868.1806.<br />

Check Out Our New Twitter Page @CiviTekNational

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