NCSEA Connections: Child Support Product and Services Guide
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Communicate DIRECTLY AND<br />
QUICKLY with Constituents<br />
The ability to communicate DIRECTLY AND<br />
QUICKLY with constituents is a key performance<br />
indicator used by the Federal Office of <strong>Child</strong><br />
<strong>Support</strong> Enforcement.<br />
<strong>Child</strong> <strong>Support</strong> Enforcement (CSE) agencies are<br />
challenged with managing Federal legislative<br />
changes that impact programs that already have<br />
limited budgets, technology <strong>and</strong> personnel —<br />
while continuing to provide quality services to<br />
their constituents.<br />
A modern Customer Communication Management<br />
(CCM) platform provides omnichannel delivery<br />
<strong>and</strong> allows tracking of results — to determine<br />
which communications are working <strong>and</strong> which<br />
ones to adjust.<br />
Quadient Inspire CCM technology<br />
can aid CSE programs to:<br />
improve constituent experiences<br />
support increasing case loads<br />
generate additional funding from<br />
the Federal Government<br />
Discover how to optimize your <strong>Child</strong><br />
<strong>Support</strong> enforcement programs <strong>and</strong><br />
client interactions…<br />
Detailed Infographic:<br />
How to Improve <strong>Child</strong> <strong>Support</strong><br />
Enforcement (CSE) Programs<br />
with Limited Funding
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