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Issue # 10, <strong>Spring</strong> <strong>2021</strong><br />

<strong>Inside</strong><br />

Leading the way in Nuclear Information and Records Management<br />

magazine<br />

Visit us at: <strong>NIRMA</strong>.org<br />

Celebrating<br />

45<br />

Years<br />

<strong>NIRMA</strong>’s 45th Anniversary Conference<br />

Will Be Truly Spectacular!<br />

Defining Microfilm “Production Scanner”<br />

nextScan<br />

Are You a Digital Leader or a Digital Laggard?<br />


Contents<br />

<strong>Spring</strong> <strong>2021</strong><br />

4<br />

5<br />

7<br />

11<br />

From the President<br />

Vice President Report<br />

Defining Microfilm “Production Scanner”<br />

By Matt Anderson, Vice President of Marketing, nextScan<br />

Are You a Digital Leader or Digital Laggard?<br />

By Desh Urs, CEO and President, iBridge LLC<br />

13<br />

14<br />

16<br />

18<br />

Change Comes From Within<br />

By Bob Larrivee, Bob Larrivee Consultancy<br />

Chronicles of NIM: A Retrospective on Information Management in<br />

Nuclear Power<br />

By Eugene Yang, KISMET Consulting, Inc.<br />

Lifetime Member Profile: Meet Margie Janney, CRM/NS/FED<br />

From the CRM: Records Management Career — A Series of<br />

Song Lyrics<br />

By Denise L. Pickett, CRM/NS/FED, IGP<br />

2 <strong>Spring</strong> <strong>2021</strong> <strong>NIRMA</strong>.org <strong>Inside</strong> <strong>NIRMA</strong>


<strong>Spring</strong> <strong>2021</strong><br />

in every issue<br />


PDBU NEWS—21<br />

RIMBU NEWS—22<br />

M&MBU NEWS—23<br />



Letter from the Editor<br />

This month, <strong>Inside</strong> <strong>NIRMA</strong> introduces a new<br />

feature focusing on <strong>NIRMA</strong>’s Lifetime Members<br />

(see Margie Janney’s profile on page 16). <strong>NIRMA</strong>’s<br />

Lifetime Members are the backbone of our<br />

organization. We hope our readers enjoy the<br />

valuable insight Margie provides.<br />

As always, we welcome your feedback and are<br />

always looking for good stories to share with our<br />

membership. Should you have feedback or<br />

would like to put pen to paper for an article for our<br />

next edition, please contact us at<br />

DevereauxInc@outlook.com.<br />

Thanks for reading. Keep in touch!<br />

Neal and Sandy Miller<br />

Editors<br />

Editors<br />

Neal and Sandra Miller<br />

DevereauxInc@outlook.com<br />

Advertising<br />

Neal.F.Miller@gmail.com<br />

<strong>NIRMA</strong> Headquarters<br />

Sarah Perkins<br />

<strong>NIRMA</strong> Administrator<br />

245 Sunnyridge Ave., #41<br />

Fairfield, CT 06824<br />

nirma@nirma.org<br />

In addition to our own articles,<br />

<strong>Inside</strong> <strong>NIRMA</strong> publishes guest<br />

articles from agencies and<br />

vendors. Please be advised that<br />

the views and opinions<br />

expressed in these articles are<br />

those of the authors and do not<br />

necessarily reflect the opinions<br />

of <strong>NIRMA</strong> or its Board of<br />

Directors.<br />

Back to Content | <strong>Inside</strong> <strong>NIRMA</strong> <strong>NIRMA</strong>.org <strong>Spring</strong> <strong>2021</strong> 3

A MESSAGE From the<br />

President<br />

Janice Hoerber<br />

W<br />

e are off and running with<br />

<strong>2021</strong>! Some things remain<br />

the same, such as the<br />

uncertainty of the COVID-<br />

19 pandemic and its impact on our<br />

lives. Yet, some things are different<br />

in these first months. Nuclear<br />

power has been getting more sound<br />

bites in light of a once in a century<br />

winter storm and rolling power<br />

outages in Texas. There is more talk<br />

recently about Nuclear energy and<br />

resiliency in the same breath. It raises<br />

some optimism for the future of our<br />

industry to participate in an energy<br />

mix.<br />

Our focus remains on the<br />

economic challenges for Nuclear and<br />

helping our organizations to be more<br />

efficient especially through<br />

automation and use of technology.<br />

The <strong>NIRMA</strong> Board of Directors<br />

convened for the annual Winter<br />

Board meeting on January 30 th to<br />

review the Strategic Plan, the <strong>2021</strong><br />

Board Goals, and the current status<br />

of the organization. We are pleased<br />

to announce that Process Management<br />

was incorporated into the <strong>NIRMA</strong><br />

Strategic Plan, which expands<br />

<strong>NIRMA</strong> into the tools, techniques,<br />

and strategies you need to<br />

improve your business agility and<br />

operational performance. These<br />

include:<br />

• RPA, Robotic Process<br />

Automation<br />

• AI, Artificial Intelligence<br />

• IG, Information Governance<br />

Technologies<br />

It's time to get<br />

more involved<br />

in <strong>NIRMA</strong> and<br />

to be a part of<br />

the future!<br />

This will enhance <strong>NIRMA</strong>'s<br />

reach to potential solution<br />

providers/exhibitors in this space, as<br />

well as webinars and education to<br />

the membership.<br />

Looking back on 2020,<br />

<strong>NIRMA</strong> achieved some remarkable<br />

milestones even in the midst of a<br />

pandemic:<br />

• A vibrant <strong>NIRMA</strong> Mentoring<br />

Program was launched under<br />

the Professional Development<br />

Business Unit, thanks especially<br />

to co-Director Lou Rofrano<br />

(lou@amsstoreandshred.com)<br />

and the <strong>NIRMA</strong> volunteers who<br />

are making it happen.<br />

• A memorable Virtual <strong>NIRMA</strong><br />

Conference was delivered to 88<br />

attendees who embraced the<br />

remote technology to learn, but<br />

also to have fun! Our vendors<br />

and sponsors were greatly<br />

appreciated and instrumental to<br />

its success.<br />

• A <strong>NIRMA</strong> Webinar series was<br />

piloted with rave reviews and is<br />

planned for a monthly basis if we<br />

can keep the topics and<br />

presenters queued up! Our<br />

special thanks to iBridge for<br />

hosting the technical platform.<br />

Contact the Professional<br />

Development Business Unit<br />

Director, Tammy Cutts, to offer<br />

a topic suggestion or to<br />

volunteer as a presenter.<br />

(tammy.cutts@pge.com).<br />

We now look forward in this<br />

45 th anniversary year of <strong>NIRMA</strong> to<br />

continue bringing educational value<br />

to our membership and to take a<br />

moment to celebrate our past at the<br />

annual <strong>NIRMA</strong> Conference in<br />

August. It's time to get more<br />

involved in <strong>NIRMA</strong> and to be a part<br />

of the future!<br />

4 <strong>Spring</strong> <strong>2021</strong> <strong>NIRMA</strong>.org <strong>Inside</strong> <strong>NIRMA</strong>


Bruce Walters, CRM/NS<br />

G<br />

reetings everyone. There is<br />

some positive energy being<br />

created for the <strong>2021</strong> Nuclear<br />

Information Management<br />

Conference (August 9-11) at the<br />

JW Marriott Resort and Spa in Las<br />

Vegas, Nevada. During the <strong>NIRMA</strong><br />

Winter Board meeting on-property,<br />

we walked through the renovated<br />

Palms Tower to look at the potential<br />

new space for our upcoming<br />

conference. Plans are being made to<br />

welcome many of you in-person in<br />

August. The Board and the JW<br />

Marriott staff recognize that the<br />

elephant in the room, COVID-19, is<br />

still an issue, but with this year being<br />

our 45 th anniversary, we are working<br />

hard to pull it off. Nevada has strict<br />

COVID protocols and we are<br />

confident that we can still have a<br />

successful and safe conference<br />

possibly as a hybrid approach.<br />

The plan is that the <strong>NIRMA</strong><br />

Board will make the decision later in<br />

March, after the board meeting.<br />

Hybrid means some speakers will be<br />

remote and some in-person. It<br />

means some attendees will be inperson<br />

and some remote. We are<br />

looking into offering a “Quiet<br />

Room” where in-person attendees<br />

can participate with BYOD (bring<br />

your own device) such as a smart<br />

phone, iPad, or other devices<br />

without being in a large gathering.<br />

What that will look like is still being<br />

discussed, but know that we are<br />

trying to accommodate all<br />

possibilities. Conference registration<br />

fees are planned to remain the same<br />

regardless if attending in-person or<br />

“I wasn’t sure<br />

what to expect<br />

during a<br />

virtual<br />

conference,<br />

but was<br />

pleasantly<br />

surprised by<br />

my positive<br />

experience.”<br />

<strong>NIRMA</strong> Lifetime<br />

Member, Frank Kocsis<br />

remotely.<br />

My fond memory from last<br />

August is seeing <strong>NIRMA</strong> Lifetime<br />

Member Frank Kocsis sitting on a<br />

sofa in-person at the 2020<br />

Conference, i-Phone in hand, ear<br />

buds in place, attending sessions.<br />

Between sessions, he was mingling<br />

with the few of us in the conference<br />

foyer. It worked for him. And here<br />

is how Frank experienced last year.<br />

“I recall the pleasant experience of<br />

sitting on the couch outside our<br />

normal meeting rooms watching and<br />

listening to the sessions. Even with a<br />

hearing loss problem, I was able to<br />

better hear, absorb, and jot down<br />

notes using my personal ear buds<br />

and tablet. I wasn’t sure what to<br />

expect during a virtual conference,<br />

but was pleasantly surprised by my<br />

positive experience. The one thing I<br />

did miss was the interaction with<br />

colleagues and friends. I look<br />

forward to be with them and I am<br />

sure this year’s Conference will be<br />

better than last given the positive<br />

feedback <strong>NIRMA</strong> received.”<br />

While we are working to firm up<br />

some thought-provoking keynote<br />

speakers, we are still looking to any<br />

of you who would be interested in<br />

giving a presentation. The Call for<br />

Papers has been published a couple<br />

times in our monthly emails and is<br />

also available on the <strong>NIRMA</strong><br />

website (click here) under the<br />

SPEAK tab.<br />

My hope is to have a number of<br />

new speakers, new voices, new faces<br />

from <strong>NIRMA</strong> to give a presentation.<br />

A list of possible topics is included<br />

on the Call for Papers. Case Studies<br />

are my favorite types of sessions<br />

because they’re from the heart, reallife<br />

experiences that colleagues are<br />

sharing, even lamenting. Sharing our<br />

grand successes and epic failures is<br />

huge to our education. Learning<br />

how to give a presentation (for the<br />

novice) is a growing experience for<br />

that person. My first few times<br />

giving a presentation was anything<br />

but spectacular, but I had the<br />

courage to overcome my fears, to<br />

learn, to grow, and to share. I invite<br />

you to consider being that newbie<br />

Continued on page 21.<br />

Back to Content | <strong>Inside</strong> <strong>NIRMA</strong> <strong>NIRMA</strong>.org <strong>Spring</strong> <strong>2021</strong> 5


inYourHands.<br />

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Defining Microfilm<br />

“Production Scanner”<br />

By Matt Anderson,<br />

Vice President of Marketing, nextScan<br />

L<br />

ately there has been a lot of<br />

talk about “Production”<br />

scanners within the microfilm<br />

market, but what does that actually<br />

mean? According to Isausa, inc.<br />

President Manuel Bulwa,<br />

“Document capture industry experts<br />

share a general consensus around the<br />

concept of “Production” level status<br />

as an elusive threshold that separates<br />

low to high volume document<br />

capture.” And by volume, that is<br />

more than how many images per<br />

minute, think a month. With that in<br />

mind, we thought we would share<br />

our professional opinion to help you<br />

pinpoint key identifiers that<br />

differentiate a production scanner<br />

from an on-demand scanner.<br />

Two Basic Kinds of<br />

Microfilm Scanners<br />

When you break it down, there<br />

are two “classes” of microfilm<br />

scanners:<br />

• Production and<br />

• On-Demand<br />

Production<br />

scanners are<br />

machines that are<br />

built using<br />

sophisticated lighting and line-scan<br />

sensors to convert microfilm to<br />

digital format permanently, in one<br />

scan. On-Demand scanners are the<br />

devices equipped with area-scan<br />

sensors that are employed to capture<br />

images from microfilm on an “as<br />

needed basis” - one image at a time.<br />

Someone would not use a<br />

Production scanner to scan one<br />

image at a time, same as someone<br />

would not use an On-Demand<br />

scanner to convert an entire roll of<br />

microfilm. These scanners have been<br />

designed for two separate and<br />

distinct processes.<br />

Production level scanners are<br />

designed from the ground up to<br />

simultaneously transport and capture<br />

high-resolution images on microfilm<br />

or microfiche. Production scanners<br />

are built with a highly specialized line<br />

scanning image sensor, top-of-theline<br />

lenses for greater focal depth,<br />

and lighting technology that enables<br />

high-speed digital conversion of the<br />

media. This allows for the film, or<br />

fiche, to be captured at the highest<br />

resolutions while traveling at<br />

extremely high speeds. Due to their<br />

reliability, and image quality,<br />

production scanners are always<br />

favored by conversion service<br />

bureaus, the document capture<br />

experts that scan all sorts of<br />

documents professionally.<br />

On-Demand, also known as<br />

research or walk-up microfilm<br />

scanners, are designed to offer a<br />

digital solution to replace the old and<br />

outdated analog microfilm readerprinters.<br />

The On-Demand scanners<br />

are most popular with patrons of<br />

libraries around the world, both in<br />

public and university settings<br />

because they are easy to use. The On<br />

-Demand scanner is limited to still<br />

image capture. These scanners are<br />

equipped with a light source and<br />

Complementary Metal Oxide<br />

Semiconductor (CMOS) image<br />

sensor like what you would find in a<br />

digital camera, limiting the user to<br />

capture each image on microfilm one<br />

at a time.<br />

Microfiche Scanning<br />

Challenges<br />

The flat, card-like style of<br />

microfiche presents its own<br />

Continued on next page.<br />

Back to Content | <strong>Inside</strong> <strong>NIRMA</strong> <strong>NIRMA</strong>.org <strong>Spring</strong> <strong>2021</strong> 7

STimaging<br />

Continued from previous page.<br />

next can<br />

S<br />

the microfiche.<br />

confidence that<br />

each file was<br />

captured from<br />

assurance it is essential that the<br />

entire roll was captured into RAW<br />

data as it allows for quick and simple<br />

corrections to the archiving files.<br />

challenges when being converted to<br />

digital files. Rolls of microfilm sit on<br />

a spool which can be unrolled,<br />

scanned, and rewound in rather<br />

quick fashion. The transport<br />

regulates supply between intake and<br />

outtake spools. This job is<br />

performed by secure and stable<br />

motors that drive the spools of<br />

microfilm, a straight-forward<br />

procedure under a line scanner.<br />

To convert microfiche, the<br />

“transport” regulates the movement<br />

of the glass platen the fiche sits on.<br />

Using line scanning technology, a<br />

sheet of microfiche is loaded onto<br />

the transport. On a nextScan<br />

production scanner, the microfiche<br />

transport travels in a back-and-forth<br />

manner while moving up and down,<br />

like a typewriter. Though unlike the<br />

typewriter, production scanning<br />

technology is capable of scanning<br />

both forwards and backwards,<br />

creating more scans in less time.<br />

Once the capture process has<br />

taken place, proprietary software<br />

combs the data, and replicates the<br />

physical microfiche turning it into a<br />

digital ribbon. This allows the<br />

auditing process to occur, ensuring<br />

According to<br />

Manuel Bulwa,<br />

“All production level<br />

workflows hinge on<br />

automation and batch<br />

processing. Stop and<br />

go, transactional, ondemand<br />

processes and<br />

the like do not belong to<br />

the production realm.”<br />

Camera technology intended to<br />

capture a single image makes<br />

production microfiche scanning<br />

nearly impossible. Again, the<br />

microfiche must be on a transport<br />

and an additional step must take<br />

place, the fiche must come to a<br />

complete stop for a clear capture.<br />

There is no camera sensor that<br />

notifies the transport to stop, so the<br />

camera is essentially “capturing<br />

blind.” When this occurs, a scan may<br />

be split in two or missed entirely.<br />

These spliced and missed images<br />

must go through a costly rescanning<br />

process if they are even caught in the<br />

first place. If each image is not<br />

viewed by a person to verify the scan<br />

is a true conversion cannot be<br />

guaranteed.<br />

Production Scanning =<br />

True Conversion<br />

As previously stated, a<br />

production scanner captures all data<br />

on the reel of microfilm or sheet of<br />

microfiche, but how is the data<br />

captured, specifically? By using line<br />

scanning technology, the key<br />

determinant of a Production<br />

Scanner. The line scanning<br />

technology process allows for<br />

everything to be captured from the<br />

media, edge-to-edge and end-to-end,<br />

without a single pixel of information<br />

missed. Once captured, the software<br />

gets to work detecting edges and<br />

presenting an “Audit” or review of<br />

the captured images. A technician is<br />

then able to easily discern if any files<br />

or documents were missed, and<br />

instead of a rescan, simply revert that<br />

area to the RAW data and continue.<br />

To be confident of a complete<br />

conversion with real quality<br />

On-Demand microfilm<br />

scanners physically cannot capture<br />

film in the same way. The limitations<br />

of the CMOS image sensor force the<br />

scanner to move the film, stop,<br />

capture, and repeat. The CMOS also<br />

does not “know” what it is capturing<br />

allowing for images to be spliced if<br />

not directly in line with the image<br />

sensor. There is simply too much<br />

room for error when trying to<br />

conduct a conversion project using a<br />

scanner designed for On-Demand<br />

use.<br />

According to Manuel Bulwa,<br />

“All production level workflows<br />

hinge on automation and batch<br />

processing. Stop and go,<br />

transactional, on-demand processes<br />

and the like do not belong to the<br />

production realm.”<br />

Your Trusted Production<br />

Scanner<br />

There are fundamental and<br />

significant differences in a<br />

production scanner when compared<br />

to other types of microfilm scanners.<br />

nextScan defines a true production<br />

scanner as equipment designed for<br />

the simultaneous high-speed<br />

transportation and real-time capture<br />

of both microfilm and microfiche<br />

using line scanning technology,<br />

which provides a critical step that<br />

guarantees quality assurance by<br />

enabling users to complete an audit<br />

before finalizing the conversion.<br />

If you have questions on your<br />

current equipment or are looking for<br />

new equipment, please give us a call<br />

208-514-4000 or visit<br />

www.nextScan.com.<br />

8 <strong>Spring</strong> <strong>2021</strong> <strong>NIRMA</strong>.org <strong>Inside</strong> <strong>NIRMA</strong>

<strong>NIRMA</strong>’s 45 th Anniversary Conference<br />

Will Be Truly Spectacular!<br />

The Conference will be held at the beautiful JW Marriott Las Vegas<br />

Resort and Spa, 221 N. Rampart Blvd., Las Vegas, NV<br />

The <strong>NIRMA</strong> Board is hard at work to make this conference one of our<br />

best ever! In addition to our tradition of engaging speakers and<br />

enlightening presentations, we will also be commemorating <strong>NIRMA</strong>’s<br />

45 th Anniversary with a Celebration Night Extravaganza including<br />

dinner, music, and all-around fun! In addition, there will be lots to see<br />

and remember in our Memorabilia Room, highlighting <strong>NIRMA</strong>’s rich<br />

history!<br />

<br />

<br />

<br />

Learn the latest from<br />

the experts in current<br />

trends.<br />

Be inspired by the<br />

message of industry<br />

leaders.<br />

Retool & re-energize<br />

your passion to make<br />

a difference.<br />

The JW Marriott Resort and Spa is a luxury getaway,<br />

providing spacious rooms and suites, premium amenities<br />

and superb customer service. Visit JW Marriott here.

Are You a Digital Leader or<br />

Digital Laggard?<br />

By Desh Urs, CEO and President, iBridge LLC<br />

T<br />

he secret to digital transformation<br />

success lies in developing a digital<br />

leader mindset.<br />

Companies talk a good game<br />

when it comes to digital<br />

transformation. But why do only<br />

some achieve success while others<br />

struggle? To understand how your<br />

business can succeed in digital<br />

transformation, you first need to<br />

understand what sets digital leaders<br />

and digital laggards apart.<br />

The way organizations approach<br />

digital technologies often defines<br />

whether they’re digital leaders or<br />

digital laggards. Here’s how they<br />

differ:<br />

What’s a Digital Leader?<br />

A digital leader actively and<br />

strategically embraces digital<br />

transformation and proactively<br />

introduces new systems to innovate<br />

its organizational structure, business<br />

processes, and offerings. They go<br />

beyond implementing new tools on<br />

a tactical level to using technology to<br />

redefine how they conduct business<br />

on a strategic, successful level. A<br />

digital leader places high values on<br />

communication, creativity and<br />

willingness to explore the ways<br />

emerging technology and digital<br />

information can be used within their<br />

business.<br />

What’s a Digital Laggard?<br />

A digital laggard understands the<br />

value of digital transformation, but<br />

they often approach the process<br />

with incremental improvements<br />

without an overall strategy. Despite<br />

some initial positive impact, this<br />

approach doesn’t improve their<br />

ability to remain competitive.<br />

Laggards tend to “plug gaps” but fail<br />

to visualize the lasting benefits of<br />

digital transformation and are<br />

destined to fall behind more agile<br />

competitors.<br />

The Differences Between<br />

Digital Leader and Digital<br />

Laggard<br />

There are three main areas in<br />

which digital leaders and digital<br />

laggards do things differently:<br />

Innovation<br />

Because digital leaders take a<br />

broader view of digital<br />

transformation, they see<br />

opportunities that laggards miss.<br />

Leaders see benefits that can only<br />

become available by the<br />

convergence of different<br />

technologies and integrating separate<br />

systems. Laggards simply seek to<br />

improve the cost-efficiency of<br />

current business processes, but<br />

leaders leverage digital<br />

transformation to develop ideas that<br />

would otherwise be impossible.<br />

Leaders view digital<br />

transformation as a way to advance<br />

innovative ideas that’ll help them<br />

adapt to threats posed by<br />

competitors that are pioneering new<br />

Continued on next page.<br />

Back to Content | <strong>Inside</strong> <strong>NIRMA</strong> <strong>NIRMA</strong>.org <strong>Spring</strong> <strong>2021</strong> 11

Continued from previous page.<br />

Look for a partner that<br />

can help you design a<br />

holistic and forwardlooking<br />

approach to<br />

digital transformation<br />

and then seamlessly<br />

integrate the appropriate<br />

technologies to support<br />

implementation.<br />

ways of doing business. Digital<br />

laggards will remain stagnant with<br />

this process.<br />

Market Development<br />

Digital leaders understand that<br />

technology can change how they can<br />

attract and communicate with<br />

customers, partners, and suppliers.<br />

They leverage digital<br />

transformation to expand their reach,<br />

grow into new markets, and explore<br />

the use of new resources. This allows<br />

them to diversify their businesses,<br />

increase profits, and stay competitive<br />

in today’s fast-changing<br />

environment.<br />

Meanwhile, digital laggards often<br />

only view technology as a way they<br />

can reduce costs and improve<br />

efficiency. They overlook the<br />

opportunities of reaching new<br />

markets or resources via digital<br />

systems that are breaking historic<br />

barriers.<br />

Organizational Structure<br />

A company needs to evolve its<br />

organizational structure to adapt to<br />

market demands and the business<br />

environment. Digital leaders<br />

structure their organizations to<br />

embrace digital transformation so<br />

that their organizations can become<br />

more autonomous and agile.<br />

On the other hand, because<br />

digital laggards fail to accept digital<br />

transformation holistically, they miss<br />

out on the opportunities to increase<br />

their organization’s ability to identify,<br />

react and respond to internal and<br />

external changes.<br />

How to Become a<br />

Digital Leader<br />

Here are the key steps for supporting<br />

your organization as a digital leader:<br />

• Determine your goals for digital<br />

transformation. Seek out the<br />

right technology partners and<br />

select the right digital platforms<br />

that will help implement new<br />

processes and keep your focus.<br />

Look for a partner that can help<br />

you design a holistic and forward<br />

-looking approach to digital<br />

transformation and then<br />

seamlessly integrate the<br />

appropriate technologies to<br />

support implementation.<br />

• Understand the context in which<br />

the technologies are<br />

implemented. From marketing<br />

personalization to supply chain<br />

management, context can inform<br />

how technologies are applied to<br />

make innovation meaningful and<br />

how data is used to inform<br />

impactful decision-making<br />

processes.<br />

• Prioritization is key. Have the<br />

digital transformation process<br />

become a part of your company’s<br />

DNA. Engage in the frequent<br />

communication with<br />

stakeholders during your journey<br />

to automation – it is crucial for<br />

successful team building.<br />

• Get buy-in from all levels within<br />

the organization to ensure proper<br />

implementation and long-term<br />

adoption of new processes and<br />

technologies. Digital<br />

transformation is an ongoing<br />

effort and only as effective to the<br />

extent everyone in the company<br />

is using the new tools to change<br />

how they do things.<br />

• Keep the end goals front and<br />

center. What was the original<br />

intent to transform your<br />

company digitally? Work with<br />

digital transformation specialists,<br />

trusted peers and your IT<br />

professionals to plan take full<br />

advantage of today’s digital<br />

landscape.<br />

About iBridge<br />

<strong>NIRMA</strong> members trust iBridge to support<br />

every facet of the documentation journey.<br />

We capture legacy information from<br />

aperture cards, jackets, microfiche, film,<br />

and paper on-site, then classify, index, and<br />

seamlessly load the finished images into your<br />

document management system.<br />

iBridge is a Microsoft Gold Partner with<br />

certified experience in cloud services,<br />

SharePoint and O365 mobility.<br />

12 <strong>Spring</strong> <strong>2021</strong> <strong>NIRMA</strong>.org <strong>Inside</strong> <strong>NIRMA</strong>

Change Comes<br />

From Within<br />

H<br />

ow many times have you<br />

heard this statement,<br />

“change comes from<br />

within”? In my life I have<br />

heard it from motivational speakers,<br />

Preachers, and lots of other folk in<br />

relation to personal lives. Truth is,<br />

this applies to businesses as well.<br />

Many times, throughout my<br />

career, I have heard people in<br />

various businesses say, “It is what it<br />

is” and I typically respond with, “but<br />

is it what it could be?” Change in<br />

your personal life is possible if you<br />

are willing. Change in business is<br />

possible if the organization is willing<br />

and the culture is one that accepts<br />

change.<br />

We all know that change is<br />

inevitable. We witness change every<br />

day reading articles, watching the<br />

news, monitoring social media, and<br />

even strolling through a mall. New<br />

features are available in the day-today<br />

appliances we use at home, in<br />

our vehicles, and in the workplace.<br />

But are we open to changing the<br />

ways we work or, are we more<br />


UNITS<br />

inclined to stay in our comfort zones<br />

and do things the way they have<br />

been done? Case in point. We are<br />

willing to sign for a purchase made<br />

in a department store using our<br />

credit cards for payment, yet less<br />

willing to accept this same kind of<br />

signature as valid in our business<br />

lives.<br />

Why is it OK to use this<br />

technology personally, but not<br />

professionally? Is it because the<br />

stakes are higher in our professional<br />

lives? Or is it the level of comfort we<br />

get with our traditional ways of<br />

working? We know that if we<br />

accepted and incorporated<br />

eSignatures into our business<br />

processes, transactions and<br />

operations would be streamlined,<br />

more consistent, and under better<br />

control. Yet there is still a reluctance<br />

to accept and incorporate these<br />

technologies into our business<br />

operations and processes.<br />

In My View<br />

It is not the technology that is in<br />

question, but human reluctance to<br />

C<br />

alling all MEMBERS! Have you ever thought<br />

about joining a <strong>NIRMA</strong> Business Unit (BU)? We<br />

have three very interesting and awesome<br />

opportunities to join, learn and become involved.<br />

There is the Membership & Marketing BU, Professional<br />

Development BU, and Regulations and Information<br />

Management BU all very exciting with different agendas<br />

in support of <strong>NIRMA</strong>.<br />

By Bob Larrivee<br />

Bob Larrivee Consultancy<br />

change that<br />

hinders many<br />

projects and forward movement in a<br />

business’ digital transformation<br />

journey. Change is possible, but<br />

willingness to change must first<br />

come from within the organization.<br />

When the culture is open to change,<br />

acceptance to change comes more<br />

readily. It is up to you to identify<br />

those areas of reluctance, understand<br />

the underlying reasons for reluctance<br />

to change, and work to move the<br />

organization toward a state of<br />

acceptance.<br />

Bob Larrivee is a recognized expert in<br />

the application of advanced technologies and<br />

process improvement to solve business<br />

problems and enhance business operations.<br />

In his career, Bob has led many projects<br />

and authored hundreds of eBooks, Industry<br />

Reports, Blogs, Articles, and Infographics.<br />

In addition, he has served as host and guest<br />

Subject Matter Expert on a wide variety of<br />

webinars, Podcasts, Virtual Events, and<br />

lectured at in-person seminars and<br />

conferences around the globe.<br />

<strong>NIRMA</strong> would like to provide you with an<br />

opportunity to check them out via an invitation to sit in<br />

and audit any or all of the BUs to see what they are<br />

about.<br />

M&MBU Calls: 11:00 am MT, 1 st Wed. of every Month<br />

PDBU Calls:<br />

9:30 am PT, 3 rd Wed. of every Month<br />

RIMBU Calls: 11:00 am PT, 2 nd Wed. of every Month<br />

If you would like to check it out please contact Sarah<br />

Perkins at nirma@nirma.org and she will be able to<br />

provide you with the call in numbers for one or all of the<br />

BUs.<br />

Back to Content | <strong>Inside</strong> <strong>NIRMA</strong> <strong>NIRMA</strong>.org <strong>Spring</strong> <strong>2021</strong> 13

A Retrospective on Information Management<br />

in Nuclear Power<br />

s I have consulted, sometimes I get frustrated about how<br />

A<br />

records management is viewed, especially electronic<br />

records. Don’t get me wrong; I’ve ridden the wave of<br />

the evolution (revolution?) of moving from paper-based<br />

to going completely digital regarding records. What<br />

concerns me is the mis-understanding of the “why’s” of electronic<br />

records management. Over the course of several columns, I’m<br />

going to address the fundamentals of electronic records, in the<br />

nuclear power context.<br />

Over the past decade or so, I have frequently<br />

provided a workshop at the annual <strong>NIRMA</strong> Conference<br />

on the fundamentals of electronic records. I did this<br />

primarily for the “newbies” who have been recently<br />

hired into a nuclear power plant – helping them<br />

understand the “why’s” on what they are doing. What’s<br />

been heartening, at times, is to see records management<br />

veterans also attend who have been doing “this<br />

electronic thing” for years; I like to think that they’re<br />

reminding themselves of the basics. I’ve done a lot of<br />

martial arts training in my life, and you can never do<br />

enough kicking, punching and throwing; even though<br />

you may have done a move a thousand times, there’s<br />

always a nuance you pick up that could give you that<br />

extra edge.<br />

So, let’s get started.<br />

By Eugene Y. Yang,<br />

Principal Consultant<br />

KISMET Consulting, Inc.<br />

Fundamental #1:<br />

What’s a record?<br />

The Miriam-Webster Dictionary states that a record<br />

is “something that recalls or relates past events, an<br />

official document that records the acts of a public body<br />

or officer, or an authentic official copy of a document<br />

deposited with a legally designated officer.”<br />

In <strong>NIRMA</strong> TG15-2011, “Management of Electronic<br />

Records,” the Association’s position is<br />

that a record is “Information regardless<br />

of physical form or characteristics,<br />

appropriate for preservation as evidence<br />

of the organization, functions, policies,<br />

decisions, procedures, operations, or<br />

other activities of the organization.<br />

Examples of where this information<br />

may reside are: books, papers, maps, photographs,<br />

machine readable electronic files, or other documentary<br />

materials.”<br />

When it comes to managing records,<br />

in the International Standards<br />

Organization (ISO) space, ISO 15489-1,<br />

“Records Management” states that<br />

“Organizations should create and maintain<br />

authentic, reliable and useable records, and<br />

protect the integrity of those records for as long<br />

as required.”<br />

14 <strong>Spring</strong> <strong>2021</strong> <strong>NIRMA</strong>.org <strong>Inside</strong> <strong>NIRMA</strong>

The biggest issue that<br />

I’ve seen with<br />

electronic records is<br />

the “what do they look<br />

like” – not in the<br />

physical sense, but<br />

what are the<br />

components that make<br />

up an electronic<br />

record.<br />

• Authentic records are those that are what they<br />

purport to be.<br />

• Reliable records are those records “whose contents<br />

can be trusted as a full and accurate representation<br />

of transactions, activities or facts.”<br />

• Integrity of a record “refers to its being complete<br />

and unaltered.”<br />

• Usable records are those that can be “located,<br />

retrieved, presented and interpreted.”<br />

We now take these definitions into the electronic<br />

environment. Unlike physical records, digital records:<br />

• Cannot be read without a computer or other<br />

machine.<br />

• Require constant maintenance of hardware and<br />

software (requiring the IT organization to support)<br />

• Are easier to transport (see 16Gbyte USB flash<br />

drives); not necessarily a good thing if they get into<br />

the wrong hands<br />

• Can be “hacked” (stolen, altered, deleted)<br />

The biggest issue that I’ve seen with electronic<br />

records is the “what do they look like” – not in the<br />

physical sense, but what are the components that make<br />

up an electronic record. The following those<br />

components:<br />

• Content: The topics or matter treated in a written<br />

work (text, data, substance material or metadata)<br />

• Context: The parts of a discourse that surround a<br />

word or passage and can throw light on its meaning<br />

(metadata, knowledge management)<br />

• Structure: Form and format<br />

• Storage: Method of storing and retrieving<br />

• Security: Access control – group, individual, as<br />

well as file-centric security, such as content rights<br />

management.<br />

A simple example is a report. The content is the<br />

information (purpose, what was found,<br />

recommendations, etc.). The context is the title, the<br />

author, the department referenced. The structure is the<br />

applied section headings or table of content. The<br />

storage might include converting the “native” file<br />

format to another file format, such as PDF, and then<br />

placing it in an electronic repository for later retrieval.<br />

Access to the document may depend on whether the<br />

native file or the PDF is exposed to users, or both…or<br />

neither.<br />

The issue with data-based applications is that a<br />

“record” in that sense is a string of alphanumeric<br />

characters that require, at the database level, a “schema”<br />

that defines the separate fields, and at the user interface<br />

level, screens, lists, or reports that make the data human<br />

-readable. The content is the alphanumeric string, the<br />

schema provides the context, and the screen form/<br />

report provides the form and format. When someone<br />

hands you a CD, DVD, or hard drive, and does not<br />

provide the database schema or the software that can<br />

read the “stuff”, you need to push back.<br />

In future columns, I intend to continue with<br />

addressing the nuclear requirements, authentication,<br />

sustainability, <strong>NIRMA</strong>’s efforts in this area, and more!<br />

Stay tuned!<br />

Eugene has been a member of <strong>NIRMA</strong> for over 34 years. At<br />

the time he joined, <strong>NIRMA</strong> had only been in existence for 11<br />

years. He would love to hear about stories and<br />

anecdotes from others, so please email him at<br />

eugene.yang@kismetconsulting.com.<br />

Back to Content | <strong>Inside</strong> <strong>NIRMA</strong> <strong>NIRMA</strong>.org <strong>Spring</strong> <strong>2021</strong> 15

Lifetime Member Profile<br />


CRM/NS/FED<br />

Margie Janney, CRM/NS/<br />

FED, is the Chief of the<br />

Digitization, Processing, and<br />

Records Branch in the Office of the<br />

Chief Information Officer (OCIO)<br />

at the NRC. In addition to being<br />

the NRC’s Agency Records<br />

Officer, her responsibilities include<br />

records and information policy and<br />

operations, as well as managing the<br />

Document Processing Center.<br />

Prior to her joining OCIO,<br />

Margie worked on the Yucca Mountain project as a contractor for<br />

10 years and at the NRC for 6 years.<br />

Margie has more than 30 years of experience in the<br />

information management field. She became a Certified Records<br />

Manager in 1995 and, in 1996, became the first Nuclear<br />

Information Specialist to sit for and pass the test. She became a<br />

Federal Records Specialist in 2018.<br />

Margie has been a member of <strong>NIRMA</strong> since 1992 and has<br />

held many leadership positions, including serving two terms on the<br />

Board of Directors as Treasurer. In 2015, Margie was awarded<br />

<strong>NIRMA</strong>’s Lifetime Membership award.<br />

What are the locations you have worked at<br />

and positions held?<br />

I started my first records management job in 1990,<br />

working for Koh Systems, whose contract was taken<br />

over by TRW. I was as a contractor (“Nuclear Records<br />

Manager”) for the Department of Energy’s Office of<br />

Civilian Radioactive Waste Management on the Yucca<br />

Mountain Project. Dan Graser was my Federal<br />

customer. We were working on the Licensing Support<br />

Network (LSN) in anticipation of the licensing of a high<br />

-level nuclear waste storage facility. The LSN would be<br />

the vehicle that all parties to the proceeding would<br />

submit their discovery material.<br />

Dan moved on to the NRC to work on the LSN<br />

there. A couple of years later, a bunch of us were at<br />

happy hour (Marty Cummings, Dan, me, and others).<br />

Dan told me that he needed to hire someone to write<br />

procedures for him; did I know of anyone? I blurted<br />

out, “Dan, what do you think I do?” I started working<br />

for Dan as a Federal Senior Records Analyst in 2000,<br />

writing guidance for the parties to get their electronic<br />

documents loaded onto a server and connected to the<br />

LSN that the NRC built.<br />

In 2006, I got a promotion into NRC’s Office of the<br />

Chief Information Officer, where I was the lead over<br />

Records & FOIA Privacy Branch. Over the 14+ years<br />

in OCIO, I’ve been the lead (at one point or another) of<br />

records policy, records operations, the Document<br />

Processing Center, FOIA, privacy, information<br />

collections, information quality, public meeting notices<br />

the Public Document Room, Technical Library, and the<br />

internal and external web sites.<br />

What are your Professional Affiliations?<br />

• Institute of Certified Records Managers (ICRM)<br />

• <strong>NIRMA</strong><br />

• American Council for Technology-Industry<br />

Advisory Council (ACT-IAC)<br />

When did you join <strong>NIRMA</strong>?<br />

I joined in 1992. My first symposium (yes, the<br />

annual conference was originally called that ) was San<br />

Francisco. I have maintained my membership ever<br />

since, including paying for it out of my own pocket<br />

when I occasionally wasn’t allowed to attend the<br />

conference.<br />

What are the <strong>NIRMA</strong> Leadership positions<br />

you have held?<br />

In 1995, I was the Treasurer for that year’s annual<br />

symposium, held in DC. It was sponsored by TRW and<br />

DOE. At that time, sponsorship was a big deal, and a<br />

16 <strong>Spring</strong> <strong>2021</strong> <strong>NIRMA</strong>.org <strong>Inside</strong> <strong>NIRMA</strong>

lot of money was funneled into the annual conference;<br />

we had a $600,000 budget (none from DOE). Shirley<br />

Jackson, the NRC’s Chairman was our keynote speaker.<br />

From 1997-1999, I was the <strong>NIRMA</strong> Treasurer. My<br />

biggest accomplishment was getting rid of the<br />

contractor that we used to put on our annual<br />

conferences. They wanted to be reimbursed for dry<br />

cleaning and meals, even though they were provided<br />

meals at the conference!<br />

How did you get started with <strong>NIRMA</strong>?<br />

My boss, Marty Cummings, talked highly about it, so<br />

I decided to attend a conference, and I was hooked.<br />

How did being a member of <strong>NIRMA</strong> assist<br />

you with your career?<br />

I gained confidence in myself, my abilities, and my<br />

career. Hans Ebner was a mentor, and when he became<br />

ill, he passed his seat on the NQA-1 Committee to me.<br />

That was a big deal! I was writing regulations for the<br />

industry!<br />

What did you find most rewarding about<br />

your membership?<br />

The friends I’ve made. (I did enjoy the technical<br />

aspects of the conference this past year, but I really<br />

missed my friends.)<br />

In what ways were you able to help (mentor)<br />

other members?<br />

I came up with the idea of the scavenger hunt that<br />

First Time Attendees used to have to fill out to win a<br />

prize. That was a really fun way to initiate new folks<br />

into the fold.<br />

I’d like to think that I encouraged people to get their<br />

CRM, NS, and FED certifications. I know I’ve helped a<br />

lot of people understand better how the NRC works.<br />

What would you tell others looking to get<br />

involved in a <strong>NIRMA</strong> or <strong>NIRMA</strong> leadership<br />

roles?<br />

Jump in! We can use all the help we can get. It’s an<br />

association built from volunteers. Getting to know<br />

others in the same industry is priceless, and the best way<br />

to do that is by volunteering. There is never going to be<br />

a time when you’re on your own, unless you want to be.<br />

Why is it important for you to stay involved?<br />

It is so rewarding to see younger people who were<br />

just like me almost 30 years ago. It’s been a great ride so<br />

far!!!<br />

Not a Member of <strong>NIRMA</strong>?<br />

join today!<br />

Back to Content | <strong>Inside</strong> <strong>NIRMA</strong> <strong>NIRMA</strong>.org <strong>Spring</strong> <strong>2021</strong> 17

From the CRM<br />

Records Management<br />

Career — A Series of<br />

Song Lyrics<br />

T<br />

hroughout my life, I have related life’s moments to<br />

song lyrics more often than I care to admit. Often,<br />

I say it out loud and those that know me well,<br />

expect it, and may respond with their own dueling<br />

song lyric. But, for those newcomers to my world, I may<br />

get an eye roll or a wrinkled confused look. I will most<br />

likely get both responses from this readership and “it’s<br />

alright” (Traveling Wilburys). Bear with me as I relate<br />

my records and information management career to song<br />

lyrics.<br />

Phase 1 — “Mud on the Tires”<br />

I completed my MBA in 1995 and was searching for<br />

the next level in my professional life when my<br />

Department Manager at Savannah River Site (SRS)<br />

proposed a solid path to the CRM certification for those<br />

in the department who were qualified. The two in-house<br />

CRMs established study groups and the competition<br />

began. Despite a crazy work schedule and unexpected<br />

obstacles in my personal life, I remained persistent in<br />

studying for the exam and was very thrilled to pass Part<br />

6 of the exam in January 1998 to become a CRM.<br />

Joining the elite CRM group gave me the feeling that<br />

I had a “brand new Chevrolet” to try out on a dirt road.<br />

I had reached a new level in my career and I felt so<br />

professional and so ready to prove myself that I could<br />

“hardly wait to get a little mud on the tires”.<br />

I felt obligated to give back to the profession and<br />

immediately became a test grader for Part 6 and began<br />

mentoring CRM candidates. I became immersed in<br />

ARMA International leadership starting with my local<br />

ARMA Chapter serving as Chapter Treasurer, Chapter<br />

Newsletter Editor, and Chapter President. I became a<br />

regular speaker for chapters in the Mid-Atlantic Region<br />

and enjoyed visiting the chapters and their cities. As if<br />

that was not enough, I jumped into ARMA Region<br />

leadership roles including Region Coordinator, Region<br />

Treasurer, and Region Manager. This enthusiasm for the<br />

profession, then resulted in being elected to serve a<br />

By Denise L. Pickett,<br />


three-year term on the ARMA Board of Directors.<br />

The CRM designation was the key to breaking into<br />

my next awesome role with Deloitte & Touche as<br />

Regional Records Manager. The role was so diverse and<br />

allowed me to work with and travel to so many offices<br />

(cities) across the firm. Without the CRM, I would have<br />

never been offered this role.<br />

You cannot be scared to “get a little mud on the<br />

tires” and “stake out a little piece of shore line” of your<br />

own in your professional career.<br />

Phase 2 — “Big Shot”<br />

A new role as Records Management and Document<br />

Control Manager in the Nuclear Department at Black &<br />

Veatch pushed me back into the nuclear industry and<br />

opened the door to become very active in <strong>NIRMA</strong>. I<br />

had attended <strong>NIRMA</strong> conferences while at SRS in the<br />

1990s and with company support began attending the<br />

annual <strong>NIRMA</strong> conferences again. During that first time<br />

back at a conference, I attended a study session for the<br />

CRM/Nuclear Specialist (CRM/NS) and immediately<br />

knew this was my next phase in my certification<br />

progression and my career. Mary Binkholder was the<br />

<strong>NIRMA</strong> President at that time and she said she was<br />

going to apply for and take the Nuclear Specialist<br />

examination which challenged me to do the same.<br />

I earned my NS designation the year after Mary<br />

earned hers and I felt like a “Big Shot”. I had to “prove<br />

it to the crowd” that I could be a part of the small group<br />

of active CRM/NSs. After being shocked by the low<br />

number of active Nuclear Specialists, I began<br />

challenging others to work toward this and “my friends<br />

were so knocked out” that two more active CRM/NS<br />

professionals have been added to the elite group.<br />

I have truly enjoyed the family feeling of <strong>NIRMA</strong> and<br />

being a part of the Membership & Marketing Business<br />

Unit and serving on the Board. The networking<br />

opportunities have been priceless so I invite all of you<br />

18 <strong>Spring</strong> <strong>2021</strong> <strong>NIRMA</strong>.org <strong>Inside</strong> <strong>NIRMA</strong>

who are reading this to volunteer<br />

and/or attend future <strong>NIRMA</strong><br />

conferences so you can be a “Big<br />

Shot” in a great industry.<br />

Phase 3 — “The Future’s So<br />

Bright”<br />

My next phase is a slight overlap<br />

with the previous one. While at Black<br />

& Veatch and as a result of serving<br />

on the ARMA International Board of<br />

Directors, I knew the Information<br />

Governance Professional (IGP)<br />

certification would be a feather in my<br />

cap and would show that “the<br />

future’s so bright” for the profession.<br />

The ARMA President challenged<br />

each of the board members to apply<br />

and take the examination since the<br />

board was instrumental in the<br />

strategic shift in mission and vison to<br />

the IGP.<br />

I was fortunate to gain more and<br />

more electronic and digital<br />

transformation experience each year<br />

and was anxious to prove that I was<br />

knowledgeable by sitting for the IGP<br />

examination, so attaining the IGP<br />

certification was very enticing. I<br />

passed that examination and I<br />

recognized that my resume was going<br />

to shine and that was when I knew<br />

that “the future’s so bright, I gotta<br />

wear shades”.<br />

Phase 4 — Imagine Dragons<br />

“Whatever it Takes”<br />

The next phase is the pinnacle; it<br />

is the culmination of 30 years of<br />

experience as an information<br />

management professional in the<br />

federal government, nuclear industry,<br />

and accounting which led me to the<br />

role as Records Management<br />

Program Manager for the Office of<br />

Legacy Management and then to my<br />

current role of Director of Records<br />

& Information Management/Public<br />

Information Act Officer.<br />

During this phase, I felt that<br />

“Whatever it takes…Yeah, take me<br />

to the top I'm ready for…Whatever<br />

it takes…'Cause I love the adrenaline<br />

in my veins”. A new certification of<br />

Federal Specialist was introduced and<br />

I knew with my 20 years of<br />

experience with the federal<br />

government that I had to do<br />

“whatever it takes” to add that<br />

certification to my resume. I passed<br />

and this last certification has allowed<br />

me to be the only CRM/NS/FED,<br />

IGP in the profession which is very<br />

cool.<br />

The current role of Director,<br />

RIM/PIAO for a county<br />

government hospital that has a noble<br />

cause of serving as a safety net<br />

hospital for Dallas County. In many<br />

aspects it is similar to working in the<br />

federal government with the addition<br />

of electronic health records. The role<br />

allows me to set the RIM policy for<br />

the hospital and serve as the<br />

government directed Records<br />

Management Officer and Public<br />

Information Act Officer.<br />

In closing, enjoy your career as a<br />

Records Manager (or a Document<br />

Control Manager or an Information<br />

Management Manager) and<br />

remember to “Celebrate….Good<br />

Times ….Come on”. If we cannot<br />

enjoy what we do and enjoy other<br />

colleagues in the profession, then<br />

why are we doing this? “Well, it's<br />

alright (alright), we're going to the<br />

end of the line” and “I’ve got the<br />

perfect place in mind”. I look<br />

forward to sharing my successes in<br />

the development of the hospital’s<br />

information governance program<br />

with this audience as this is my<br />

”sweet dream baby”.<br />

Song References:<br />

Billy Joel – Big Shot<br />

Brad Paisley – Mud on the Tires<br />

Imagine Dragons – Whatever it<br />

Takes<br />

Kool & The Gang - Celebration<br />

Roy Orbinson – Dream Baby<br />

Timbuk 3 – The Future’s so Bright<br />

Traveling Wilburys – End of the<br />

line<br />

<strong>NIRMA</strong>’s Financial Holdings<br />

As of: February 11, <strong>2021</strong><br />

Michelle Smith<br />

<strong>NIRMA</strong> Treasurer<br />

Money Market Account $ 109,810.43<br />

Checking Account $ 18,987.12<br />

Back to Content | <strong>Inside</strong> <strong>NIRMA</strong> <strong>NIRMA</strong>.org <strong>Spring</strong> <strong>2021</strong> 19

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Professional Development<br />

Business Unit (PDBU) News<br />

Tammy Cutts, PDBU Director<br />

N<br />

ow is the time of year when<br />

the PDBU is working to get<br />

training opportunities set up<br />

for the conference, whether<br />

pre-conference workshops or inconference<br />

sessions. We’re also<br />

making sure the certification<br />

information is updated and current<br />

between ICRM and the <strong>NIRMA</strong><br />

sites for the professional<br />

certifications and special<br />

designations.<br />

But that’s the humdrum routine<br />

work done by the PDBU. We’ve<br />

also got the webinars for <strong>NIRMA</strong><br />

members lined up through the<br />

spring through our host, iBridge,<br />

LLC. We’ll be putting the webinars<br />

on hold during the summer leading<br />

up to the conference and then<br />

resuming them again in the fall.<br />

Please think about what topics or<br />

content you might have that you<br />

could share with the membership.<br />

Webinars are a great way to develop<br />

yourself, help the organization, earn<br />

credits for certification maintenance,<br />

and educate our members. I really<br />

cannot encourage<br />

you enough to get involved in<br />

presenting topics and attending the<br />

monthly webinars.<br />

If there are particular topics you<br />

would be interested in, please let me<br />

or Lou Rofrano, the PDBU codirector,<br />

know and we’ll see what we<br />

can do, either in webinars or<br />

workshops. You can reach us at:<br />

tammy.cutts@pge.com or<br />

lou@amsstoreandshred.com<br />

From the Vice-President, continued<br />

and share a <strong>NIRMA</strong> topic of interest<br />

… or a COVID-19 experience<br />

you’ve endured. We encourage a<br />

panel of members to give a joint<br />

presentation about recent<br />

experiences. Or, did you recently<br />

update/upgrade your software<br />

system and want to share the<br />

experience about what went right …<br />

or wrong? The possibilities are<br />

endless.<br />

NEW this year, the ICRM<br />

workshops will not be held during<br />

the Conference itself. The ICRM<br />

has decided to host a pre-conference<br />

VIRTUAL event to prep for the<br />

CRA, the NS, and the FED exams.<br />

Those prep classes will be fully<br />

remote to eliminate travel and are<br />

tentatively scheduled for August 2-4.<br />

This means you will not have to<br />

choose between learning how to<br />

become certified or attending a<br />

session from your peers.<br />

We have invited nearly two<br />

dozen of our exhibitor contacts<br />

about physically attending the<br />

Conference and will have an<br />

Exhibitor Hall just as we have had in<br />

past years. This year, we are inviting<br />

the first six exhibitors to sign up to<br />

give a 20-minute Spotlight session<br />

that all of us can attend prior to our<br />

Networking Reception with them at<br />

the end of the day. If you are an<br />

exhibitor and want this opportunity,<br />

please contact Sarah at<br />

nirma@nirma.org to register.<br />

We learned how to host a<br />

successful hybrid Conference last<br />

year (on the fly)! We are working to<br />

improve upon the experience and to<br />

offer more opportunities for our<br />

attendees and exhibitors in this<br />

special 45 th Anniversary year. I plan<br />

to be at the <strong>2021</strong> <strong>NIRMA</strong><br />

Conference in-person in August and<br />

look forward to greeting you there.<br />

Register for<br />

the 45th<br />

Annual<br />

<strong>NIRMA</strong><br />

Conference<br />

Today.<br />

Back to Content | <strong>Inside</strong> <strong>NIRMA</strong> <strong>NIRMA</strong>.org <strong>Spring</strong> <strong>2021</strong> 21

News from the Records &<br />

Information Management<br />

Business Unit (RIMBU)<br />

RIMBU <strong>2021</strong> <strong>Spring</strong> Meeting<br />

T<br />

he RIMBU team is gearing up for our annual<br />

spring meeting on March 9th and 10th.<br />

Unfortunately, we won’t be able to get together<br />

in person this year but will host everyone<br />

virtually instead. The team will be continuing work on<br />

the Cloud computing white paper and wrapping up<br />

the creation of TG24, Procurement of Digitization<br />

Services. We’ll also be discussing needed revisions to<br />

our guidance documents that are up for review this<br />

year. There are two speakers lined up with<br />

presentations on PDF/A standard expansion and agile<br />

software management methods. As always, we’ll share<br />

valuable operating experience and benchmark with<br />

one another.<br />

Status of RIMBU Actions<br />

The following guidance documents are up for review<br />

and possible revision this year:<br />

• Technical Guide 08 - Development and<br />

Procurement Spec<br />

• Technical Guide 18 - Vendor Technical<br />

Information Program<br />

• Technical Guide 22 - Management of Electronic<br />

Vendor Technical Documents<br />

• Technical Guide 23 - Turnover of Records and<br />

Incremental Handover of Information for<br />

Technical Guide 24, Procedure<br />

of Digitization Services in final stages<br />

of development<br />

The team worked diligently on TG24 throughout<br />

the last year and the document is nearing completion.<br />

A review by the RIMBU membership was recently<br />

completed and comments will be addressed during the<br />

spring meeting. Once all comments are incorporated,<br />

the document will sent out for <strong>NIRMA</strong> membership<br />

review.<br />

By Stephanie Price, RIMBU Business Unit Director<br />

Position Paper 08, Electronic Signature<br />

Methods nearing completion<br />

Electronic signature methods is a topic that has<br />

been discussed many times over the past several years<br />

at the <strong>NIRMA</strong> conference, through benchmarking<br />

questions, and amongst the RIMBU team members.<br />

As COVID-19 has affected how all of us perform our<br />

daily work, the question of what is and is not an<br />

acceptable method of electronic signature has become<br />

a hot topic. While it is not the intention of RIMBU or<br />

<strong>NIRMA</strong> to endorse any one method, product, or<br />

software solution, it is our goal to ensure our<br />

membership has the information they need to make an<br />

informed decision on electronic signature usage within<br />

their organization.<br />

The team, led by Bill Clover (Exelon Nuclear), has<br />

worked to include information about current laws and<br />

standards, federal regulations, types of signatures, and<br />

best practices. The paper has been reviewed by both<br />

the RIMBU and greater <strong>NIRMA</strong> membership. It is<br />

currently under review and comment with the board<br />

of directors. Once approved by the board, the paper<br />

will be made available on the <strong>NIRMA</strong> website.<br />

RIMBU is excited to offer this guidance to our<br />

membership.<br />

Get involved with RIMBU<br />

New members are always welcome! RIMBU is a<br />

great opportunity to benchmark with others in the<br />

industry, share valuable operating experience, and<br />

have the opportunity to influence industry standard<br />

guidance in records management. If you’re interested<br />

in joining, please reach out to me at<br />

sjprice@southernco.com.<br />

Not receiving <strong>NIRMA</strong> Email<br />

communication? Click here &<br />

scroll to the bottom of <strong>NIRMA</strong>’s<br />

website to sign up to ensure<br />

you receive the most current<br />

information.<br />

22 <strong>Spring</strong> <strong>2021</strong> <strong>NIRMA</strong>.org <strong>Inside</strong> <strong>NIRMA</strong>


(M&M) Business Unit News<br />

Kathi Cole, CRM<br />

M&MBU Director<br />

e are less than 6 months away<br />

W<br />

from the <strong>2021</strong> <strong>NIRMA</strong><br />

Conference, the 45 th Anniversary.<br />

Time to start really thinking about<br />

attending the conference. There are great<br />

ways to enjoy and participate in the<br />

learning and fun.<br />

“BRING-a-BUDDY” Campaign!<br />

We will again be promoting the<br />

“BRING-a-BUDDY” campaign in <strong>2021</strong>.<br />

When you register yourself and a<br />

“buddy” (a new attendee) to come to the<br />

<strong>2021</strong> <strong>NIRMA</strong> conference, your names will be placed in<br />

a special drawing. Prizes are always fun! Remember to<br />

register by July 1st and receive the Early Bird Discount.<br />

The new attendee can be anyone from your<br />

organization, such as IT, your boss, procedure writers,<br />

auditors, engineers, etc.<br />

Group Discount Offered<br />

<strong>NIRMA</strong> is offering a group discount when you<br />

register for the Conference early. Purchase 3<br />

registrations from the same company, and all<br />

subsequent registrations are $625. These subsequent<br />

employees need not be part of the Records<br />

Management organization. They can be<br />

employees from any of the organizations<br />

within the same company.<br />

Free Shirt with Early Bird<br />

Registration<br />

Also, because this year is the 45 th<br />

Anniversary of <strong>NIRMA</strong>, we are offering<br />

you a free <strong>NIRMA</strong> 45 th Anniversary shirt<br />

with your Early Bird registration.<br />

We Need You!<br />

Membership & Marketing Business Unit is looking<br />

for new members to help come up with new ideas to<br />

bring new members to <strong>NIRMA</strong> as well as, new ideas of<br />

how to share everyone’s expertise with the membership.<br />

M&MBU meets the first Wednesday of every month for<br />

one hour at 1:00 PM ET, 12:00 PM CT, 11:00 AM MT,<br />

and 10:00 AM PT. Please join us. We are a fun group<br />

to work with.<br />

For additional information or questions on anything<br />

mentioned above, please contact nirma@nirma.org.<br />

J<br />

ust a reminder that the<br />

election for the <strong>NIRMA</strong><br />

Board of Directors will occur<br />

in July and we need your help<br />

in filling the two Board positions<br />

that are open for election. Please<br />

consider nominating yourself or<br />

other individuals who you<br />

considered qualified to fill these<br />

leadership positions for the<br />

Association.<br />

NOMINATIONS FOR <strong>NIRMA</strong><br />


Factors to include in your<br />

consideration are length of time as a<br />

<strong>NIRMA</strong> member, committee<br />

activities, leadership positions held,<br />

service to <strong>NIRMA</strong>, professional<br />

qualification, and desire and ability to<br />

serve on the Board. The term is<br />

three years.<br />

Please send your nominations to<br />

the Nominating Committee<br />

members: Kathi Cole at<br />

kjccole1@yahoo.com or Jewell<br />

Yturralde at<br />

jewell.yturralde@wipp.ws by April<br />

15, <strong>2021</strong>.<br />

Kathi or Jewell will provide<br />

candidates with documents and<br />

guidance per AP02, Annual Election<br />

and Board of Directors<br />

Reorganization Process.<br />

Back to Content | <strong>Inside</strong> <strong>NIRMA</strong> <strong>NIRMA</strong>.org <strong>Spring</strong> <strong>2021</strong> 23

Leaders, policy experts,<br />

researchers—and now the Biden<br />

administration—know that tackling<br />

climate change will require energy<br />

innovation. Sometimes that means<br />

inventing new technologies in wind,<br />

solar and the next generation of<br />

nuclear reactors, but it can also<br />

mean taking advanced technologies<br />

from other fields and applying them<br />

to the energy sector.<br />

3D-printing is one innovation that<br />

is beginning to revolutionize how we<br />

think about carbon-free energy,<br />

especially nuclear.<br />

What Is 3D-Printing?<br />

3D-printing, or more formally,<br />

additive manufacturing, takes a<br />

digital design and converts it into an<br />

actual 3D object, fashioned from<br />

plastic, metal or a composite. The<br />

technology has become more<br />

popular recently and moved from<br />

labs and issues of “Popular<br />

Mechanics” to inside our own<br />

homes. Even dentists use 3Dprinters,<br />

to make crowns from<br />

advanced materials.<br />

A 3D-printer is not quite a “Star<br />

Trek” replicator, but sometimes it<br />

seems close: in industrial versions of<br />

3D-printing, a computer powers a<br />

laser or electron beam welder or<br />

other energy device to fuse a powder<br />

into a precise shape, layer by layer.<br />

3D-printing has huge advantages.<br />

It allows for precisely formed parts<br />

that are more complex than could be<br />

made by casting, molding or even<br />

machining. A part can be 3Dprinted<br />

in one continuous form,<br />

rather than assembled from multiple<br />

pieces. It’s like how the advent of<br />

plastics decades ago allowed a single,<br />

complicated part to replace many<br />

that used to be fitted together from<br />

metal or wood.<br />

More Nuclear Plants Are<br />

Using 3D-Printing to Do<br />

Their Jobs Better<br />

3D-printing is coming to nuclear<br />

energy in a big way—both for plants<br />

running now and the more advanced<br />

reactors moving from the drawing<br />

boards towards deployment.<br />

The Tennessee Valley Authority’s<br />

Browns Ferry plant will load fuel<br />

assemblies this spring with four 3Dprinted<br />

parts, made of stainless steel,<br />

fabricated by Framatome. This<br />

follows on the progress made last<br />

spring when Westinghouse Electric<br />

Co. partnered with Exelon Corp.’s<br />

Byron plant to deploy another 3Dprinted<br />

device, also within the fuel<br />

assembly. Framatome, and many<br />

others in the nuclear industry, are<br />

already working on testing and<br />

qualification efforts to deploy more<br />

complex parts.<br />

“There is a tremendous<br />

opportunity for savings,” said John<br />

Strumpell, manager of U.S. fuel<br />

research and development at<br />

Framatome. These savings can make<br />

nuclear energy more costcompetitive,<br />

speeding the transition<br />

away from fossil fuels.<br />

Strumpell and others say that<br />

advanced reactor manufacturers are<br />

eyeing 3D-printing as a way to try<br />

out designs quickly, and then rework<br />

them as needed, shortening<br />

development time and speeding<br />

their deployment to help reduce<br />

carbon emissions. This approach<br />

does more than just save time, too,<br />

as some new metal alloys developed<br />

for advanced reactors are stronger if<br />

they are fabricated though 3Dprinting<br />

than if they are produced<br />

through conventional casting.<br />

In an ambitious plan to integrate<br />

advanced manufacturing with new<br />

nuclear technology, the U.S.<br />

Department of Energy’s Oak Ridge<br />

National Laboratory is planning to<br />

build an entire reactor core with 3Dprinting<br />

by 2023.<br />

Article reprinted with permission<br />

of NEI. Read full article here.<br />

24 <strong>Spring</strong> <strong>2021</strong> <strong>NIRMA</strong>.org <strong>Inside</strong> <strong>NIRMA</strong>

Advanced reactors will break the<br />

mold of what we think nuclear<br />

energy can accomplish: some will<br />

be smaller, some will use different<br />

kinds of fuel and others will do<br />

more than just make electricity.<br />

This new technology may seem like<br />

uncharted waters, but when<br />

operators, technicians and other<br />

workers start up the first reactors<br />

of the new generation, they will<br />

bring with them years of nuclear<br />

experience to run machines that<br />

have been optimized with lessons<br />

from the current fleet.<br />

While advanced reactors are<br />

often portrayed as the future of<br />

nuclear energy, it’s our current<br />

plants that have paved the way for<br />

these exciting innovations and<br />

which will be workhorses for years<br />

to come.<br />

Reactor Veterans Bring<br />

Their Expertise to New<br />

Designs<br />

Many of the workers who will<br />

operate the next generation of<br />

reactors come from a nuclear<br />

background. Even though the<br />

design of an advanced reactor may<br />

be different, the experience and<br />

instincts these operators have<br />

gained from working at the current<br />

fleet will help new plants get off to<br />

a more productive start.<br />

“They have a questioning<br />

attitude; they are always exploring<br />

what could go wrong and always<br />

understanding the notion of risk<br />

management in nuclear operations,<br />

whether it’s the oldest design or<br />

the newest design,” said Chip<br />

Pardee, the president of Terrestrial<br />

Energy USA, who is the former<br />

chief operating officer at two<br />

nuclear utilities, Exelon Corp. and<br />

the Tennessee Valley Authority.<br />

“They have respect for the<br />

technology and a bias towards<br />

conservative decision-making.”<br />

Jhansi Kandasamy, vice<br />

president of engineering at GE<br />

Hitachi Nuclear Energy, agrees.<br />

She said that the presence of<br />

industry veterans will benefit the<br />

new models—like the 300<br />

megawatt boiling water reactor her<br />

company is developing.<br />

From the beginning, a new<br />

reactor will have “people who have<br />

touched it, worked on it, and<br />

experienced it,” she said.<br />

“They’re going to be able to tell<br />

you if something doesn’t look<br />

right, because they’ve lived through<br />

it.”<br />

Experience Informs New<br />

Reactor Design<br />

Advanced reactors are designed<br />

by engineers who are fully familiar<br />

with existing plants and can use<br />

that experience to optimize the<br />

new ones, like a family building a<br />

house and wanting the kitchen just<br />

so. New reactors will be simpler to<br />

operate because of insights gained<br />

from years of operations of the<br />

current fleet.<br />

NuScale Power LLC, for<br />

example, has a very different<br />

design from the current fleet: up to<br />

12 small reactors—instead of one<br />

or two large reactors—managed<br />

from a single digital control<br />

room—instead of one full of<br />

analog switches and dials. When<br />

the company designed its control<br />

room, it brought in industry<br />

veterans who had collectively<br />

worked at more than two dozen<br />

nuclear plants.<br />

Article reprinted with permission<br />

of NEI. Read full article here.<br />

Back to Content | <strong>Inside</strong> <strong>NIRMA</strong> <strong>NIRMA</strong>.org <strong>Spring</strong> <strong>2021</strong> 25

Nuclear Must Be Part of<br />

Taxonomy, says Unions, HPC<br />

Delayed Over COVID-19<br />

Nuclear energy must be part of<br />

the European taxonomy within the<br />

action plan on financing sustainable<br />

growth, unions from Belgium,<br />

Bulgaria, Finland, France, Hungary<br />

and Romania said in a joint letter to<br />

the President of the European<br />

Commission Ursula von der Leyen.<br />

“Convinced that Nuclear<br />

Energy is essential for achieving<br />

Europe's climate goals, our<br />

organizations insist on the<br />

imperative to include Nuclear<br />

Energy in European taxonomy.<br />

This taxonomy should provide<br />

reliable information on activities<br />

and technologies contributing to<br />

sustainable goals,” the unions said<br />

in the letter.<br />

The EU taxonomy is a<br />

classification system to clearly<br />

define and establish a list of<br />

environmentally sustainable<br />

economic activities which investors<br />

can use when considering financing<br />

projects.<br />

“The EU taxonomy is an<br />

important enabler to scale up<br />

sustainable investment and to<br />

implement the European Green<br />

Deal,” the European Commission<br />

says.<br />

A Commission has left nuclear<br />

power from its recommendations<br />

on the taxonomy rules as it said it<br />

could not conclude that the<br />

industry’s value chain does not<br />

cause significant harm to other<br />

environmental objectives.<br />

Hinkley Point C start up<br />

delayed 6 mths due to<br />

Covid-19<br />

The startup for EDF’s Hinkley<br />

Point C nuclear power station, two<br />

EPR reactors with a combined<br />

capacity of 3.2 GW in construction<br />

in Somerset, UK, will be around six<br />

months later than originally planned<br />

and will cost an extra £500 million<br />

($687 million) due to COVID-19<br />

pandemic, the company said in a<br />

statement at the end of January.<br />

EDF, a French state-run utility,<br />

has come under fire for repeated<br />

project delays and cost over runs at<br />

the site, which will house Britain’s<br />

first EPR reactor when it begins<br />

operation, with its first unit<br />

expected to start electricity<br />

generation in June 2026.<br />

That date compares to the<br />

original date of end-2025 as<br />

announced in 2016.<br />

The project completion costs<br />

are now estimated in the range of<br />

£22 to £23 billion compared to<br />

£21.5 to £22.5 billion announced in<br />

EU flag outside the European<br />

headquarters in Brussels<br />

a press release September 25, 2019,<br />

EDF said.<br />

“The risk of COD (Commercial<br />

Operation Date) delay of Units 1<br />

and 2 is maintained at respectively<br />

15 and 9 months. The realisation of<br />

this risk would incur a potential<br />

additional cost in the order of £0.7<br />

bn. In this case, the IRR (internal<br />

rate of return) for EDF would be<br />

reduced by 0.3%,” EDF said.<br />

European Parliament<br />

calls for suspension of<br />

Belarus NPP<br />

A European Parliament<br />

committee has called for the<br />

suspension of operations at the<br />

Astravets Nuclear Power Plant in<br />

the Grodno Region in Belarus until<br />

all EU safety recommendations<br />

have been implemented.<br />

Article reprinted with permission of<br />

Reuters Events Nuclear.<br />

Read full article here.<br />

26 <strong>Spring</strong> <strong>2021</strong> <strong>NIRMA</strong>.org <strong>Inside</strong> <strong>NIRMA</strong>

Register Today for the<br />

45th Annual <strong>NIRMA</strong> Conference<br />

August 9-11, <strong>2021</strong><br />

Held at the<br />

JW Marriott Resort & Spa<br />

Click here to register.

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