Professional Recovery 343
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NEWS<br />
Apex ANS four week review<br />
Up to week ending 6 June*<br />
The first week of June saw a huge spike in volumes, driven<br />
by the May half term school holiday week. Combined with<br />
continued easing of lock down restriction and the fact that<br />
overseas holidays are still very complicated, the British people<br />
took to the road to have staycations and daytrips around the<br />
country. Traffic volumes spiked, as did recovery incidents. The<br />
total number of jobs on the ANS network was 117 thousand, an<br />
increase of 31% vs the week before and 57% higher than the<br />
comparable week in 2019. Suffice to say that this was the busiest<br />
week in the last 12 months by some margin and actually busier<br />
than any week in pre lockdown 2019. If this is a sign of things<br />
to come during the summer, the industry needs to ensure it is<br />
prepared. It is worth noting that we saw a significant increase in<br />
our pinpoint requests, to help identify the exact coordinates of a<br />
broken down vehicle.<br />
It is interesting to note, that according to our date the median<br />
time between job accepted and at scene wasn’t materially<br />
impacted by the additional volumes. This is quite phenomenal<br />
and something of which the industry can be proud.<br />
For the entire four-week period, we saw clear trends towards<br />
higher overall volumes (+33%), higher out of hours volumes<br />
(+66%) and higher RTCs (+34%), whilst the number of at home<br />
jobs barely changes (+1%) as people started using their cars<br />
again. This is all in line with expectations, as the country is slowly<br />
coming out of lock down. Nonetheless, it is great to see that the<br />
industry is slowly getting back to normal sustainable volumes.<br />
Compared to 2019, volumes were also higher than expected, but<br />
this is driven mainly by the extraordinary volumes of the half term<br />
week.<br />
*For this review we will always compare the figures for the latest four week period compared to the prior four week period to achieve<br />
the best like for like comparison.<br />
PA insurance for LV=<br />
Britannia Rescue agents<br />
LV= Britannia Rescue are pleased to announce that once<br />
again we are providing Personal Accident insurance to all<br />
our agents.<br />
The PA insurance policy is paid for annually by LV= Britannia<br />
Rescue at no cost to our agent network and is designed to<br />
provide some immediate financial relief to individuals or families<br />
in the event that they encounter a permanent accidental injury.<br />
VINTAGE RECOVERY<br />
VEHICLE DISPLAY 2021<br />
Vintage <strong>Recovery</strong> Vehicle Display<br />
2021 Tow Show<br />
The cover is for all staff working within the business so applies<br />
to roadside, recovery, garage, control room and office staff.<br />
To make it even easier to access this cover we have arranged it<br />
so staff no longer have to complete any forms for the insurance<br />
scheme. If staff do need to make a claim all that needs to be in<br />
place is that your company was an Agent on our Network at the<br />
time of the accident.<br />
Please contact LV= Britannia Rescue Network team in the first<br />
instance to initiate making a claim at Network.management@<br />
britanniarescue.com<br />
Do you have a vintage recovery vehicle you<br />
would like to display at the 2021 Tow Show?<br />
All vehicle types are welcome from light to heavy recovery.<br />
For more information or to be included, please register<br />
your vehicle by sending a brief email to the address below<br />
with the following information;<br />
● Date of vehicle manufacture.<br />
● Brief description and history of the vehicle.<br />
● Type of equipment the vehicle has.<br />
● Capacity if known.<br />
● Supporting photograph of the vehicle.<br />
The contact details to send applications to is via John Coupland /<br />
jcoupland@castle-hire.co.uk or Andy Lambert / andy@andylambert.com<br />
8 PROFESSIONAL RECOVERY MAGAZINE<br />
8 News.indd 1 15/06/2021 17:08