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Professional Recovery 343

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NEWS<br />

Apex ANS four week review<br />

Up to week ending 6 June*<br />

The first week of June saw a huge spike in volumes, driven<br />

by the May half term school holiday week. Combined with<br />

continued easing of lock down restriction and the fact that<br />

overseas holidays are still very complicated, the British people<br />

took to the road to have staycations and daytrips around the<br />

country. Traffic volumes spiked, as did recovery incidents. The<br />

total number of jobs on the ANS network was 117 thousand, an<br />

increase of 31% vs the week before and 57% higher than the<br />

comparable week in 2019. Suffice to say that this was the busiest<br />

week in the last 12 months by some margin and actually busier<br />

than any week in pre lockdown 2019. If this is a sign of things<br />

to come during the summer, the industry needs to ensure it is<br />

prepared. It is worth noting that we saw a significant increase in<br />

our pinpoint requests, to help identify the exact coordinates of a<br />

broken down vehicle.<br />

It is interesting to note, that according to our date the median<br />

time between job accepted and at scene wasn’t materially<br />

impacted by the additional volumes. This is quite phenomenal<br />

and something of which the industry can be proud.<br />

For the entire four-week period, we saw clear trends towards<br />

higher overall volumes (+33%), higher out of hours volumes<br />

(+66%) and higher RTCs (+34%), whilst the number of at home<br />

jobs barely changes (+1%) as people started using their cars<br />

again. This is all in line with expectations, as the country is slowly<br />

coming out of lock down. Nonetheless, it is great to see that the<br />

industry is slowly getting back to normal sustainable volumes.<br />

Compared to 2019, volumes were also higher than expected, but<br />

this is driven mainly by the extraordinary volumes of the half term<br />

week.<br />

*For this review we will always compare the figures for the latest four week period compared to the prior four week period to achieve<br />

the best like for like comparison.<br />

PA insurance for LV=<br />

Britannia Rescue agents<br />

LV= Britannia Rescue are pleased to announce that once<br />

again we are providing Personal Accident insurance to all<br />

our agents.<br />

The PA insurance policy is paid for annually by LV= Britannia<br />

Rescue at no cost to our agent network and is designed to<br />

provide some immediate financial relief to individuals or families<br />

in the event that they encounter a permanent accidental injury.<br />

VINTAGE RECOVERY<br />

VEHICLE DISPLAY 2021<br />

Vintage <strong>Recovery</strong> Vehicle Display<br />

2021 Tow Show<br />

The cover is for all staff working within the business so applies<br />

to roadside, recovery, garage, control room and office staff.<br />

To make it even easier to access this cover we have arranged it<br />

so staff no longer have to complete any forms for the insurance<br />

scheme. If staff do need to make a claim all that needs to be in<br />

place is that your company was an Agent on our Network at the<br />

time of the accident.<br />

Please contact LV= Britannia Rescue Network team in the first<br />

instance to initiate making a claim at Network.management@<br />

britanniarescue.com<br />

Do you have a vintage recovery vehicle you<br />

would like to display at the 2021 Tow Show?<br />

All vehicle types are welcome from light to heavy recovery.<br />

For more information or to be included, please register<br />

your vehicle by sending a brief email to the address below<br />

with the following information;<br />

● Date of vehicle manufacture.<br />

● Brief description and history of the vehicle.<br />

● Type of equipment the vehicle has.<br />

● Capacity if known.<br />

● Supporting photograph of the vehicle.<br />

The contact details to send applications to is via John Coupland /<br />

jcoupland@castle-hire.co.uk or Andy Lambert / andy@andylambert.com<br />

8 PROFESSIONAL RECOVERY MAGAZINE<br />

8 News.indd 1 15/06/2021 17:08

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