The Garage 360

The
Supporting the Independent Garage and MOT sector
Issue 360
March 2024
LKQ sets out vision
for Sustainable
PACKED WITH
ALL THE LATEST
GARAGE AND
WORKSHOP
NEWS, EVENTS
& FEATURES
Growth
FEATURING
SPOTLIGHT
Has PRICE replaced SAFETY in
the aftermarket? RING investigates.
TYRES
How much do motorists know
when it comes to purchasing
new tyres?
CSF
The Garage talks to Car Spares
Factors Director, Sanjiv Shah
ONKAR CHAHAL
Why paying for knowledge
and experience is not cheap
Please visit our website - www.garageandmot.com
1 Front.indd 1 29/02/2024 13:51

Castrol Magnatec FP .indd 1 29/02/2024 13:53

The
The
Supporting the Independent Garage and MOT sector
Issue 360
March 2024
MONTHLY
ISSUE IN PRINT
AND ONLINE
DIRECT TO
GARAGES & MOT
CENTRES
Welcome to the latest issue of The Garage.
In a packed issue this month we include
a spotlight on Car Spares Factors,
interviewing Director Sanjiv Shah on
the secret of their success.
Planning for the 2024 edition of The
Blend, Garage Hive are looking for help, by
inviting anyone who has a unique insight or
perspective into the industry, to speak at
the event. More information on page 30.
Our feature this month is on
tyres, and on page 25 you can read
contributions from Apollo Tyres, Delphi
and TreadReader, whilst our regular
contributor Onkar Chahal tells you to
value your expertise!
Subscribe to
The Garage
Contact us
In the market for a workshop upgrade?
Head over to page 18 and see what
Jefferson Tools can offer, plus all our
regular news and features.
Enjoy the magazine.
To ensure you receive a printed copy of The Garage
every issue, visit our website and input your details.
Don’t forget the magazine is FREE to receive.
www.garageandmot.com
Editor
Paul Gregory
paul.gregory@ppmedia.co.uk
Design & Layout
Mark Blacker
mark.blacker@ppmedia.co.uk
Advertising Manager
Nat Excell
Natalie@talk-media.uk
Telephone: 01732 445674
/ 07791 094967
Paul Gregory Editor
paul.gregory@ppmedia.co.uk
The Garage is published by:
Partnership Publishing Limited
PO Box 373
Telford
TF1 9FH
Telephone: 01952 415334
Website: www.garageandmot.com
Twitter: @garageandmot
Facebook: @TheGarageMag
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The
The Garage has established
itself as one of the major
trade titles in the UK servicing
the independent garage
sector. With subscription
and free circulation it arrives
on the principals desk of the
independent garage sector
every month. The online
version of the magazine is
emailed to over 10,000 people
in the automotive industry
every month.
www.garageandmot.com
@garageandmot
For more details or to book your
next advert contact Nat Excell on:
Every care is taken over the accuracy of material in The Garage but the publishers cannot be held responsible for any errors or omissions. Views and
opinions of contributors, advertisers and interviewees to The Garage are not necessarily those of the publishers who cannot accept responsibility for such
contributions.
Natalie@talk-media.uk
01732 445674 | 07791 094967
© Partnership Publishing 2020 / 2024 - All rights reserved. No part of the publication may be reproduced in any form without prior consent of the publisher.
3 Welcome.indd 1 29/02/2024 15:14

CONTENTS
Inside
News and Products
6. ACCELERATE - BookMyGarage is delighted to announce the
launch of a new marketing package for independent garages.
8. Has price replaced safety in the aftermarket? - Ring,
a premium quality automotive lighting and auto electrics
supplier, has a state of the art lighting laboratory located at its
headquarters in Leeds, UK, and while testing a range of bulbs in
the industry has found worrying results, including bulbs that are
not road legal.
10. Spotlight - Car Spares Factors is one of the oldest
independent suppliers to garages in country. The Garage
meets with director Sanjiv Shah and discovers the secret of
their success.
12. LKQ - The new Chief Executive of LKQ UK & Ireland has
outlined his commitment to long-term supplier-customer
partnerships as key to driving sustainable growth across the
aftermarket.
14. Onkar Chahal - How a garage lost out on labour, had a dead
car on site for almost 9 months and a customer who had paid
for parts he didn’t need. Plus they had to pay me too.
15. Duckhams - celebrates 125 years of winning.
22. VLS - opens 100th case after receiving a complaint regarding
a Heavy Duty Diesel Oil (HDDO).
Feature
25-29. Tyres
How much do motorists know when it comes to purchasing new tyres? Apollo Tyres
commissioned a survey in the UK to find out how much motorists know when it comes to
purchasing new tyres, and the results were stark.
Protyre Autocare (Protyre) turns to Delphi for a bespoke training programme to support
its ambitious growth plans.
Plus, Stone Tyres, the car tyre, and wheel alignment specialist, is using a TreadReader
DriveOver tyre measurement system which, says the company, is driving up sales and
ensuring maximum safety and value for its customers.
People
34. People stories and movements from around your industry
Your data
The Garage is published by Partnership Publishing and is produced 12 times a year. Your data and privacy is important to us. We would never give this
information away or sell it onto a third party. You would only receive magazines or information from one of Partnership Publishing’s publications.
However, if you wish to stop receiving The Garage and would like us to erase all of your information from our databases then email your name,
company and address to paul.gregory@ppmedia.co.uk
4 THE GARAGE
4 Contents.indd 1 29/02/2024 15:11

LONG FOR MORE ON THE
WAY TO THE SHORE.
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camper.bilstein.com
Camper Bilstein RH FP.indd 1 29/02/2024 14:25

NEWS
Guaranteed to succeed
– accelerate, from
BookMyGarage!
BookMyGarage, the number one business generator for retail service and MOT work to garages across the
UK, is delighted to announce the launch of a new marketing package for independent garages: Accelerate.
All independent garages can become part of the Accelerate
programme, which has already proved profitable to bring in
new customers. The package helps garages grow their own
brand, maximise their profits and expand their customer base.
Accelerate garages will receive their own unique and dedicated
proactive marketing programme.
This will include their own brand advertising on search engines,
such as Google and Bing. Facebook campaigns are also included,
with a page set up for any garage that doesn’t already have one,
including three dedicated Facebook posts per week.
Accelerate garages will also benefit from a boosted position in
the BookMyGarage listings. Although the package is designed to
maximise growth, it even works for those garages that are really
busy with long lead-times. In busier months, the programme can
prioritise filling last minute cancelled slots through the business
management software that is built into BookMyGarage. There are
no requests for quotes, instead actual bookings are received and
garages remain in total control of their pricing and bookings’ lead
times. Accelerate can also integrate with garage management
diary systems, allowing bookings to drop straight into their diary
from Accelerator marketing. A booking tool is also included in the
package for Accelerate garages’ own websites, so they can retain
these highly valuable customers and there is absolutely no charge
for bookings made directly.
Another advantage of the Accelerate package is the online
reputation boost, with up to 25% more online reviews (through the
review packs provided).
Garages piloting the scheme have proven to benefit from
numerous additional bookings per month, and this not only
increases business and profit-making opportunities short term
but, through its back-end support, sustains them by helping them
develop long-term customer retention.
“It is incredible to think that BookMyGarage has helped over
13 million drivers find a local garage for their MOT, service and
repair. Having piloted the scheme to prove its success, we are
both proud and excited to launch Accelerate, our first new
product release for independent garages in five years,” enthuses
BookMyGarage Co-Founder, Karen Rotberg. Accelerate benefits
from the ‘SecretService’ development, which was launched for
franchise workshops four years ago. The resulting Accelerate has
significantly advanced tech and reporting, driving new customers at
the right price and the right time through BookMyGarage, but also
building the independent garage’s own branding online through the
Accelerate package.
For further information about BookMyGarage please contact
Chief Marketing Officer, Jessica Potts: jess@themog.co.uk
6 THE GARAGE
06 BookMyGarage.indd 1 29/02/2024 13:55

Quality
without
compromise
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LKQ FP.indd 1 29/02/2024 14:26

NEWS
Has price
replaced
safety in the
aftermarket?
Ring, a premium quality automotive lighting and auto electrics supplier, has a state of the art
lighting laboratory located at its headquarters in Leeds, UK, and while testing a range of bulbs
in the industry has found worrying results, including bulbs that are not road legal.
The laboratory team does not only test
Ring and OSRAM’s own products, but
also products from other automotive
lighting companies to see how the
quality compares and if it meets the legal
standards. Recently, the company has found
some worrying trends that there are bulbs
being sold in the UK that are not compliant
with current legislation and are therefore,
not road legal.
Vehicle bulbs used on the exterior of a
vehicle have to comply to ECE Regulation
37 that details exact specifications such
as: light output, minimum and maximum
levels, so drivers can see safely, and other
road users are not dazzled. Filament
geometry makes sure the light is directed
on the road exactly where it is needed.
Voltage, so it is suitable to work in particular
vehicles and wattage, so that brightness
levels are safe and doesn’t damage wiring.
These regulations are in place to ensure
that road users are safe. It is illegal to
fit light assemblies that carry their own
performance approval numbers with bulbs
that are not E approved (1989 Road Vehicle
Lighting Regulations). In addition, it is also
illegal to stock or offer these bulbs for
sale in the UK (Filament Lamps for Vehicles
(Safety) Regulation 1982). Both sections of
legislation are in keeping with the UN ECE
Regulations on Lamps and Reflectors, which
are updated regularly.
When testing bulbs in the lab, the team
use multiple bulbs of the same type
from the same brand, to ensure their
performance or any issues that occur, are
constant, and not just a one off.
Included in the testing were bulbs
supplied by one company which all
exceeded the maximum wattage and
lumens levels by a considerable margin,
another was more than 26% above
maximum lumen output, and the wattage
was 49% above maximum. At this level,
the bulbs could cause overheating to a
vehicle‘s wiring.
In another instance, one of the bulbs
was switched on and, after only a few
minutes, the chrome end cap showed
8 THE GARAGE
08,09, News RING.indd 1 29/02/2024 13:56

signs of deterioration. There were also
many incidents of bulbs not complying with
ECE Regulation 37, non-conformity which
makes the bulb not road legal.
Ring also conducts photometry tests,
and from one bulb supplier, all of the bulbs
failed because the level was too low – 29.1
lumens versus a minimum limit of 40. For
another, four of the ten samples failed
photometry on the 5W filament, which was
too high. In other instances, bulbs didn’t
meet the amber colour requirement, and
many had a poor beam pattern, which
will directly impact the drivers view of the
road.
Managing Director at Ring Automotive, a
subsidiary of ams-OSRAM, Andy Gratton,
commented: “We regularly test ranges
of halogen and auxiliary bulbs sold in the
automotive industry. As a market leading
manufacturer, we have a responsibility
to the aftermarket to ensure that
distributors and technicians are clear and
confident that the bulbs they sell, and
subsequently fit to consumers vehicles,
are safe, compliant and produced to the
highest quality standards. These are safety
critical products and, as such, regulation
compliance is not optional.
“We tested a number of recognised
brands and these results revealed that
some bulbs sold are not road legal in
relation to Regulation 37 of the ECE
standard. There is an increasing awareness
amongst road users of the impact of poor
quality vehicle lighting and our objective
is to continue to raise awareness of the
causes of issues, such as low visibility and,
at the opposite end of the spectrum, glare.
“We also need to consider the wider
impact this issue has on the independent
automotive aftermarket. Organisations,
such as the IAAF, have spent many years
working with motor factors and garages to
build trust amongst motorists to have their
repairs done in the aftermarket, rather
than at a main dealer. If motor factors
and technicians are selling and/or fitting
non-compliant products and are unaware,
they risk undermining some of the work
done should a road user be penalised for
non-compliant lighting in the event of an
incident.
“The problem then snowballs, as the
garage may the blame the supplying motor
factor, the factor in turn, blames the
manufacturer that, quite rightly, should be
held accountable, but ultimately, it’s the
industry that’s negatively impacted from
these poor manufacturing processes and
lack of quality control. In the end, we all
have a responsibility for ensuring that the
road user is safe.
“Our findings identified through testing
at our quality facilities in the UK and
Germany represent a real challenge for
the independent automotive aftermarket.
Whilst bulbs are low cost relative to other
NEWS
‘hard parts’, they remain a safety critical
component of a vehicle and should be
considered as such. There really is no
excuse, given the relative cost, for road
users to be subjected to a non-compliant
product. We remain committed to
improving road user safety in the UK and
will ensure that the issues identified follow
the correct reporting procedure.”
Your trade
Our tech
#MyLamp
Introducing new,
brighter colours for
our inspection lamps
The RIL6100 MAGflex Rechargeable
Mini LED Inspection Lamp has proved a
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and magnetic base.
We’ve now added two new colour options
to choose from, blue and yellow, so they
are distinctive and easily noticeable in a
workshop environment.
Find out more at:
www.ringautomotive.com
/ringautomotive
RIL6100 RIL6100B RIL6100Y
15185 05 The Garage 186 x 134mm Advert.indd 1 22/06/2023 13:21
THE GARAGE 9
08,09, News RING.indd 2 29/02/2024 13:56

Under the Spotlight
Service is key at
Car Spares Factors
Car Spares Factors is one of the oldest
independent suppliers to garages
in country. The Garage meets with
Director Sanjiv Shah and discovers the
secret of their success.
What’s the history of Car Spares Factors?
My father Kanti and his brothers started the company in 1977,
setting up a little shop in Drayton Park called Alpha Automotive
Spares. As they got busier and expanded, they ended up
buying all the shops next door to each other until they had a
10,000 square foot shop. They were serving and delivering to
all the garages in the area and throughout London.
My brother and cousin joined the business in the 80’s and
soon after we made our first acquisition, buying Car Spares
Finchley. We’ve been steadily growing since then with our most
recent purchase Saxons Motor Factors last year. Customers
can view a full timeline of the business in our brochure.
You’re over 47 years’ old, what does the business look
like today?
Me and my brother Avnish took over the running of the business
four years ago. We now have seven branches covering North
London, Hertfordshire, Essex and Middlesex. We’re extremely
busy serving our regular and new customers but always on the
lookout for expansion.
Heading towards you’re 50th year of trading, what’s
the secret to your success?
Consistency of delivering a quality service. Most of our key
staff have been with us over 20 years, and many customers
for decades. They’ve built relationships with our customers
and know our products inside out giving out technical advice.
Of course, it’s not just sales. Our warehouse is stocked with
products we know our customers need. We aim to deliver
products within the hour if it’s local and within two hours if it’s
transferred from another branch. Our customers know we won’t
let them down.
10 THE GARAGE
B
10,11 Spotlight V2.indd 1 29/02/2024 13:57

UNDERTHESPOTLIGHT
We aim to deliver products within the hour if it’s local and within two hours if it’s
transferred from another branch. Our customers know we won’t let them down.
With the amount of products you have available,
customer training must be high on your agenda?
Yes, training is key. All new employees in our call centre go
straight to head office and spend time buddying up with one
of our experienced sales advisers. They learn how to deal with
customers and understand they come first.
You have just released the latest edition of your
product catalogue.
Yes, we have a traditional hard copy version of our brochure,
delivered to all our customers. We’ve also just launched a 92-
page consumables catalogue. We believe that the industry still
prefers a printed product, and this gives us chance to showcase
all our products, some of which are new or sometimes missed by
our customers. We also have an app, but we find the majority of
our orders are by phone or over the trade counter.
What’s next for Car Spares Factors?
Me and my brother are still very ambitious for the business and
keen to keep the business moving forward and growing where
we can, whilst ensuring our standard of customer service stays
as high as ever. We have garages ordering from us today who
were with us when our father started the business back in 1977.
Customers have always come first at Car Spares Factors and
always will.
For more details about Car Spares Factors, visit:
www.carsparesfactors.co.uk
or email: info@carsparesfactors.co.uk
Bowmonk & Tapley have for decades been the
most recognised and trusted name in portable
brake testers and garage equipment.
The Bowmonk BrakeCheck is the electronic
version that carries on from that pedigree.
BrakeCheck is DVSA approved for all classes of
vehicle and it records braking efficiency and
percentage of braking imbalance.
• Portable & easy to use
• No connections to vehicle required
• GEA MTS Connected Approved (Upgrade Available)
• DVSA approved for all classes of vehicle
• Print results to optional portable wireless printer
• Approved for 6-weekly checks
• Download results to PC (optional software required)
• Approved for quarterly brake test requirements
• Records braking efficiency and percentage of braking imbalance
Bowmonk Ltd, Diamond Road, Norwich, NR6 6AW T: +44 (0)1603 485 153 E: info@bowmonk.com www.bowmonk.com
10,11 Spotlight V2.indd 2 29/02/2024 13:57

NEWS
LKQ Chief sets out vision
for sustainable growth at
major conference
The new Chief Executive of LKQ UK & Ireland has outlined his commitment to
long-term supplier-customer partnerships as key to driving sustainable growth
across the aftermarket.
Kevan Wooden was speaking at the business’ annual two-day
Branch Managers Conference, hosted at the Birmingham
Hilton Metropole. The event was attended by approximately
800 colleagues, garage owners and suppliers – with VIP speakers
including F1 legends driver David Coulthard and strategist Bernie
Collins.
Each of the four businesses within the LKQ UK & Ireland group
– LKQ Euro Car Parts, LKQ Bodyshop, LKQ Leisure & Marine and
Digraph – is the leader in its respective market.
The group-wide conference focussed on leveraging the strength
of the four businesses’ best-in-class product range, logistical
infrastructure and experience, influence and expertise to drive
growth in partnership with customers.
In his keynote speech, Kevan Wooden, CEO of LKQ UK & Ireland
addressed colleagues, customers and suppliers, saying: “We had a
strong year in 2023, with strategic acquisitions like Digraph, and the
launch of leading workshop concept 1TEC Auto Hub successfully
expanding our support for customers.
“Our people, products and customers are all central to achieving
sustainable growth, with an exciting year ahead for the business.
12 THE GARAGE
12,13 LKQ Vision.indd 1 29/02/2024 13:59

NEWS
For example, sales excellence will be achieved through management
and adviser training underpinned by new customer service
technology; we can nurture growth areas like the HGV market
with Digraph, and geographic markets including Ireland; and we’ll
be working hard to get the crucial electric vehicle (EV) parts that
garages need to retain and win new customers. If we can help our
customers to thrive, then we can thrive with them.
“Our recent success reveals what can happen when we get out
and see customers. They like the way we’ve changed over the years.
We’re not just here to supply parts. We’re here to solve customers’
problems armed with a whole scope of services, really being a
supportive partner of choice.”
The Supplier Zone at the conference featured activations and
demonstrations from leading brands like Shell, Varta, Pagid, Brembo,
Valeo, Mann, Bosch and Schaeffler – many of which work closely
with LKQ on the 1TEC Auto Hub garage concept network launched
last year, and which share LKQ’s commitment to innovation and
customer support.
In a talk to delegates, Anthony McAteer, group procurement
director at LKQ Euro Car Parts, also committed to being the first
to market on key products launching in the next few years to help
customers keep pace with evolving vehicle technologies. Meanwhile,
Andy Southby, new Chief Commercial Officer for UK & Ireland,
spoke about the importance of building trust with customers,
embracing change and how the business can and will continue to
add value to the aftermarket.
Guests also heard from David Coulthard and Bernie Collins
about their experiences in F1, how that can be transferred to
colleagues, and on the importance of attracting young talent into
the automotive sector.
The show’s LKQ Zone was home to a series of stands detailing
the group’s commitment to its colleagues and to driving progress
on the issues that matter. As well as highlighting key sustainability
achievements and initiatives like its Community Branch Fund that
supports local grassroots causes, there was a significant focus on
diversity, equity and inclusion, including the group’s industry-leading
commitment to reaching a 25% female workforce by 2025.
Speaking about the conference, Kevan added: “In a competitive,
challenging environment, the Branch Managers Conference brought
our colleagues, suppliers and customers together to reflect on
everything we’ve done to reinforce our position as customers’
partner of choice – and how strong and sustainable we increasingly
are as a result. Building these relationships is centric to the
aftermarket’s success, as an ecosystem that relies on each other.
“But we know we can never rest on our laurels in a dynamic
market like the aftermarket. At the heart of the show was the
principle of how we can continue to deliver excellence for
customers by investing in our people and products, and by fighting
industry issues on their behalf to secure our mutual success.”
A SAFE SOLUTION FOR ALL GARAGES
An Anti-Slip GRP Solution
for Garage Inspection Pits
To achieve total safety around vehicle inspection pits,
anti-slip GRP (Glass Reinforced Plastic) grating can be
installed with side ramps or in the majority of cases the
grating covers simply slot into a rebated ledge/bearer.
GRP garage covers are lightweight to lift out and
strong enough to take heavy weight. We recommend
our Open Mesh GRP Grating thickness at 38mm or
50mm.
We can cover Bus & Coach Pits, Truck, Trailer & HGV Pits,
Wide Bodied Vehicle Pits, Railway & Locomotive Pits,
DVSA ATF Testing Pits.
BENEFITS OF GRIPCLAD’S
GRP FLOOR GRATING
● Lightweight and easy to lift
and shift
● Safe anti-slip walking surface
● Cut to manageable size and
easily slotted and laid
● If no angle, use our ramp
edging
● Anti-slip surface
● Virtually zero maintenance
● Neat and tidy look
For further details on all our products contact: 023 8040 6796
Email: enquiries@gripclad.co.uk Web: www.gripclad.co.uk/applications/garage-inspection-pit/
THE GARAGE 13
12,13 LKQ Vision.indd 2 29/02/2024 13:59

ONKAR CHAHAL
CHEAP FOR A REASON
“You are paying for my
knowledge and experience”
Agarage called me to see if I could diagnose a job for them so
I popped round one morning & had a quick look & gave them
a figure for me to repair. Their reply was as unimaginative as it
was expected.
“How much!”
So I broke it all down for them including the diagnostic charge,
labour & parts.
“Yeah, that’s too much. He won’t pay that. Can you do it any
cheaper?”
“I could do it for free, but I won’t. It’s not my car, why should I
subsidise their running costs?” I asked in return. When he asked
how much I charge an hour he then asked why was I so expensive.
His argument was he has rent, rates, staff etc to pay & he’s cheaper
than me, so why was I so expensive when I work from home?
“Because you & your staff can’t do the job, I can. You are paying
for my knowledge & experience. You are paying for the problem to
go away.”
Then the customer gets involved & says he can buy the parts
cheaper than I can. At that point I declined the job, thanked them
for their time & left. This wasn’t a recoverable situation in my
opinion, better to walk away than to chase a job that starts this
badly. About 5 months later the customer rang me directly & asked
if I could do the job for him. They’ve had the car all this time, the
head has been off twice & it still doesn’t start. They’ve bought a new
key, fitted a new immobiliser ecu & a fuel pump.
I arrange with the garage to leave me some room to work in & the
next day sure enough, the car is in the corner as requested. A few
hours later & it’s running, finally! I charge the garage for my time &
away I go.
What was the problem with the car above?
Cam timing was (significantly) out & they fitted the cam wheels the
wrong way round. They also reused the stretch bolts on the cam
wheels…..so it’s just as well it didn’t start! I swapped the vanos
wheels over, reset the timing using new bolts, & it started. Then, to
prove a point, I refitted the old fuel pump, ecu & used the original
key before trying it again, it started straight away!
What’s he point I’m making?
Just to be clear, in order to save about £300 they lost use of their
car for 5 months & paid for a fuel pump, ecu & a key. The parts
alone cost just over £600! So catching lifts, borrowing cars for 5
months & paying £600 for parts not required makes the garage
cheap, yet I’m expensive for fixing it in one day, at the price I
quoted?
In the scenario above, the garage lost out on their labour, had a
dead car on site for almost 9 months & the customer paid for parts
he didn’t need. And they still had to pay me. How does that work?
The point I’m making? It’s cheap for a reason. Buy cheap buy
twice.
It’s also true that quality demands a premium for a reason. And
if you do something for free, it isn’t always appreciated as it has no
value. That’s why I always charge & it’s not usually cheap.
In my opinion, the skill level is just too low as an average, across
the trade. Too many Google mechanics!
The answer?
By Onkar Chahal
More or better training is needed. Yes it costs money, but it’s
cheaper than the above scenario!
14 THE GARAGE
14 Opinion Onkar.indd 1 29/02/2024 13:59

DUCKHAMS CELEBRATES
125 YEARS OF WINNING
The original British motor oil, Duckhams, celebrates its remarkable 125th anniversary in
2024. Founded in 1899 by the visionary Alexander Duckham, his enduring legacy, marked by a
relentless winning spirit, has captivated engineers and enthusiasts for 125 years. Deeply rooted
in the pioneering spirit of its founder, Duckhams exemplifies British ingenuity on a global
scale—a legacy that continues to guide the brand today.
Duckhams has been inseparable from the
very essence of engine oil throughout
the 20th century. Breaking boundaries
in the skies and on the ground, in 1909,
Alexander Duckham achieved the first
powered cross-Channel flight alongside
Louis Blériot. In 1949, Duckhams powered
Goldie Gardner’s MG to break the world
land speed record.
In 1933, Duckhams introduced the
industry’s first Synchromesh Gearbox
oil, and in 1951, Duckhams launched the
first multi-grade oil—the iconic green Q
20W-50, which transformed lubrication
technology.
From conquering the British Motorcycle
Championship in 1955 to recent triumphs
at the OR BRIC Superbikes Championship
in Thailand and the Porsche Carrera Cup
Great Britain in 2023, Duckhams continues
to earn accolades in motorsports,
showcasing the pioneering spirit that
defines the brand.
Duckhams’ new Global CEO, Mike
Bewsey, said, “As we celebrate our
illustrious history, our commitment to
advancing our groundbreaking legacy
remains unwavering. Since the brand’s
successful relaunch in 2018, Duckhams has
received strong support from distributors
and partners across the UK and developed
its global network, with products now
available in twenty-seven countries across
Europe, the Middle East and Asia. Together
with our partners, we’ll continue to lead
with innovation and victories for the next
125 years.”
THE GARAGE 15
16,17, News GSF Duckhams.indd 2 29/02/2024 14:58

NEWS
GSF ASSEMBLES ALL-STAR LEADERSHIP
TEAM TO ACCELERATE GROWTH
GSF Car Parts, the fastest-growing motor factor in the country, has assembled
a new leadership team comprising the best current and emerging talent in the
aftermarket as part of its plans to significantly grow the business and directly
challenge the dominant players in the market.
The news follows the announcement
that the business will add 20 new
branches to its 180-strong network
over the coming 12 months, with up to 20
further locations to follow from 2025. The
business was acquired by private equity
firm Epiris and the Ahluwalia family office
in November 2023, with Steve Horne
appointed as CEO and Sukhpal Ahluwalia as
Executive Chair.
The company has now completed a
period of aggressive talent acquisition to
establish its new leadership team tasked
with supercharging its business.
Martin Gray is Chief Talent Officer
He is a highly experienced recruiter who
was instrumental in the rapid growth of
Phones4u and Euro Car Parts. His focus at
GSF is strengthening and accelerating the
company’s recruitment as it embarks on a
period of significant and sustained network
growth and investment.
Alistair Preston is Chief Customer
Officer
He co-founded, scaled and exited the
UK’s largest online marketplace for car
repairs, WhoCanFixMyCar.com. Alistair’s
role focuses on developing and maintaining
best-in-class customer relationships and
helping enhance GSF’s market position
as it embarks on a new period of growth
and investment. Before moving into the
automotive sector Alistair spent 10 years
in Financial Services working for Lehman
Brothers, and then Nomura.
Paul Wright is Sales and Operations
Director
He has worked his way from the
aftermarket shop floor to the boardroom
over two highly successful decades in the
industry. Paul has an unrivalled knowledge
of branch best-practice and is hugely
connected with customers across the
independent market. Most recently he
occupied a strategic B2B role at Euro Car
Parts and is now focused on supercharging
the GSF branch network and operations
in order to give our teams the tools,
knowledge and resources they need to
better service more customers than ever.
Lee Forty is National Accounts and
Garage Equipment Director
He occupied key leadership positions in
workshop solutions, garage concepts and
commercial directorship at both Euro Car
Parts and Integrated Supply Network. His
focus will be key account development and
acquisition, as well as the growth of GSF’s
workshop-focused garage equipment arm.
Chris Barella is Digital Director
His expertise in website optimisation,
design and marketing is second-to-none in
the automotive aftermarket, having spent
21 years at Euro Car Parts growing their
ecommerce from zero to £250m. His focus
will be helping to refine our customers’
digital journey and accelerate online sales
growth.
David Bevan is Corporate Affairs
Director
David successfully ran an independent
motor factor chain in the West Midlands
before occupying director-level roles
across Marketing, Sales and National
Accounts at Partco and Unipart Automotive,
as well as Director of Strategy at Euro Car
Parts during its high-growth years. David
is a passionate believer in the industry and
helped create UK AFCAAR, the lobbying
body recognised by UK Government as the
principal advocate for the independent
aftermarket that successfully negotiated
the renewal of Block Exemption legislation
on favourable terms.
“We can only achieve this by offering the
best customer experience in the industry
and that’s exactly what we’re committed
to doing. I know the aftermarket inside out
and the plans we have to invest, scale and
develop the service we offer to customers
are going to make GSF the partner of
choice for garages, suppliers and the
public.”
They all join GSF’s existing leadership
team of Chief Financial Officer Sally
Dowling, Chief Commercial Officer Paula
Huesca de Crean, Chief Strategy Officer
Sukhbir Kapoor, HR Director Jo Warren,
IT Director Shaun Devey and Ecommerce
Director Farhan Hussain. Bill Stimson and
Adam White also join the team as Head of
Chairman’s Office and Head of CEO’s office
respectively.
Sukhpal Ahluwalia, Executive Chairman
at GSF Car Parts, said: “I am delighted to
be working alongside such an extraordinary
leadership team. We have some of the
aftermarket’s biggest juggernauts, all of
whom have a proven track record for
success, innovation and rapid growth,
which are three objectives firmly on the
agenda for GSF.
“Our leadership team have hit the ground
running, and I am confident that together
this team will lead our people across the
UK and Ireland to unprecedented levels of
success.
“We can only achieve this by offering the
best customer experience in the industry
and that’s exactly what we’re committed
to doing. I know the aftermarket inside out
and the plans we have to invest, scale and
develop the service we offer to customers
are going to make GSF the partner of
choice for garages, suppliers and the
public.”
16 THE GARAGE
16,17, News GSF Duckhams.indd 1 29/02/2024 14:01

VARTA®
THE BATTERY
YOU CAN TRUST.
• VARTA are the worlds largest supplier to vehicle manufacturers
• Reliable precision technology that delivers best-in-class manufacturing quality
• VARTA recommend to regularly test your battery and
maintain accordingly to ensure maximum performance
These car manufacturers fit VARTA ® :
Audi Bentley BMW Bugatti Chevrolet Chrysler Citroën Ferrari
Fiat Ford GMC Honda Hyundai Jaguar Kia Lamborghini
Land Rover Maserati MercedesBenz Nissan Peugeot Porsche
Renault Seat Škoda Tesla Toyota Vauxhall Volkswagen Volvo
OE
ORIGINAL
SPARE PART
DE
MADE IN
GERMANY
It all starts with
www.varta-automotive.com/en-gb
VARTA FP.indd 1 29/02/2024 14:28

ADVERTISEMENTFEATURE
Achieving
the “CLEAN”
workshop look
Tool chests have evolved from simple storage solutions to sophisticated systems
that enhance workflow, project a professional image and ensure a safer working
environment. Darren Binns, National Sales Manager for Jefferson Tools, explains more.
In recent years, there has been a
marked shift towards maintaining
“clean” looking workshops. This trend
is about more than just aesthetics – an
organised workspace enhances efficiency,
encourage high quality work and impresses
customers. Clients are far more likely
to trust and return to a workshop that
projects an image of professionalism and
competence.
A well-organised workshop is a safer
workshop. Tool chests reduce the risk
of accidents by keeping walkways clear
and ensuring tools are securely stored
when not in use. This not only protects
technicians but also safeguards the
workshop’s valuable tools from damage or
theft.
When choosing a tool chest, Jefferson
Tools offers a wealth of options, each
designed to meet the diverse needs of
modern workshops. From compact
units for smaller spaces to expansive,
modular systems for comprehensive tool
management, there’s a solution for every
workshop size and complexity level.
Compact
Ideal for workshops with limited space,
compact tool chests provide an organised
storage solution without occupying
too much floor area. These units often
feature multiple drawers of varying sizes,
allowing tools to be categorised by type
or function. Jefferson Tools has a range
of these tool chests which, despite their
smaller footprint, are built with durability
and security in mind and feature lockable
drawers.
Rolling
Mobility is a critical factor in busy
workshops. Rolling tool chests combine
the storage capacity of traditional chests
with the convenience of wheels, enabling
technicians to move their essential tools
to where they are needed most. This
mobility enhances efficiency – no more
marching back and forth across the
workshop to retrieve the desired tool;
these chests mean everything is right on
hand, minimising the risk of accidents in
the workspace.
Modular
The pinnacle of workshop organisation,
modular tool chests offer unparalleled
flexibility and scalability. Technicians can
customise their storage system to match
their workflow, with options for adding
additional units, shelves and drawers
as needed. This adaptability makes
18 THE GARAGE
xx, xx Jefferson Tools V2.indd 1 29/02/2024 14:05

Vertical Stacking: Ideal for
compact spaces, allowing for
maximum storage without
expanding the workshop’s
footprint.
Workbench Integration: Some
modular systems can be
configured to include a
workbench, creating a
multipurpose workstation that
combines tool storage with a
durable workspace.
Corner Units: Making use of
often under used corner space,
enhancing the overall storage
capacity without compromising
on floor space.
modular systems an excellent long-term
investment, catering to the evolving
demands of growing workshops.
One of the most significant advantages
of modular tool chests is the ability to
tailor the storage system to the specific
needs of the workshop. Whether it’s
expanding vertically to save floor space or
horizontally to accommodate a growing
collection of tools, modular systems will
offer a solution.
Modular tool chests are just plain flexble
and grow with a business. They’re a great
option when you have new requirements
but don’t want to completely overhaul your
existing storage setup, buying everything
new. Additionally, some modular systems
incorporate stylish features like LED
lighting which not only illuminates often
dark workspaces, but looks great –
impressing customers and driving good
relationships.
The evolution of tool chests from
Jefferson Tools highlights the industry’s
move towards more sophisticated, flexible
and visually appealing workshop solutions.
These storage systems not only keep
tools organised and secure but also play
a crucial role in projecting a professional
image, ensuring safety and facilitating a
clean and efficient working environment.
As the trend for “clean” workshops
continues to gain momentum, investing in
the right tool chest system becomes an
essential consideration for any workshop
aiming to meet these demands.
For more information on Jefferson Tools
and to download the latest catalogue visit
www.jeffersontools.com
THE GARAGE 19
xx, xx Jefferson Tools V2.indd 2 29/02/2024 14:05

NEWS
Autoelectro’s commitment to employee well-being
creating positive culture – both in and outside of work
In the fast-paced automotive
aftermarket, Autoelectro
advocates for a more
measured approach. The
remanufacturer places a
premium on the mental
health and well-being of its
employees, dedicating itself
to creating a supportive
work environment.
This commitment has
cultivated a culture of open
communication, work-life
balance, and comprehensive
mental health support.
Clear communication:
Autoelectro champions open and
transparent communication, encouraging
employees to express their thoughts,
concerns, or struggles without fear of
judgment. This approach promotes a
workplace where every individual feels
heard and supported.
Work-life balance:
Recognising the importance of a healthy
work-life balance, Autoelectro doesn’t
expect its employees to take work-related
issues home. With reasonable working hours
from Monday to Friday and a no-weekend
policy, the company gives its staff the best
chance to enjoy weekends – free from any
work-related worries.
Breaks and preventing burnout:
Autoelectro actively promotes breaks
during working hours to prevent burnout
and stress. Acknowledging the importance
of mental health, the company values the
Raj Sharma
well-being of its workforce and actively
encourages moments of relaxation
throughout the workday.
Counselling support and resources:
Autoelectro demonstrates its dedication
to supporting employees by offering
counselling services and resources to
address both personal and work-related
challenges. This initiative highlights the
company’s commitment to providing
professional assistance when needed.
Employees are encouraged to utilise
employee assistance initiatives to address
mental health concerns, stemming from
personal or work-related issues.
Additionally, Autoelectro creates a
supportive environment through a peer
support network, enabling employees
to connect with others facing similar
challenges.
Training for mental health awareness:
Senior employees at Autoelectro are
equipped with first aid, defibrillator, and
mental health awareness training. By
investing in the latter, the company aims to
reduce any stigma associated with mental
health, increase understanding, and create
a more supportive atmosphere for all
employees.
Training sessions aim to educate
employees about mental health, stress
management techniques, coping
mechanisms, and many more. It’s about
developing skills to recognise signs of
mental health problems, not just for
themselves, but the people around them.
Autoelectro’s Harnek Bhogal said, “Since
our inception by my grandfather, Santokh
Singh Bhogal, in 1986, we have proudly
remained a family-owned and family-run
business. As such, we take immense pride
in providing a secure work environment
for every member of our dedicated staff,
reflecting our core values. The outstanding
personnel who proudly wear the
Autoelectro uniform are integral members
of our family.
“Moreover, our independence from any
parent organisation, private equity house,
or multinational conglomerate allows us
to maintain a unique, familial atmosphere
and culture. Our commitment to these
principles ensures a workplace where
employees feel valued and cared for.”
In conclusion, Autoelectro has holistic
approach to employee well-being. By
prioritising mental health, setting the
foundations of a supportive culture and
valuing its employees as part of the family,
Autoelectro creates an atmosphere where
individuals can thrive both professionally
and personally.
For more information about Autoelectro,
go to www.autoelectro.co.uk
Harnek Bhogal
20 THE GARAGE
20,21, News AutoElectro Garage Hive.indd 1 29/02/2024 14:07

NEWS
Garage Hive to support
REPXPERT Conference
Community-driven garage
management software, Garage Hive
is set to support Schaeffler’s new
national REPXPERT Conference for
UK garages at the manufacturing
training centre (MTC) Coventry on
Wednesday 22nd May, 2024.
Specially invited to advise attendees on how to boost
business performance, the award-winning Garage
Management System will have a strong presence in the
‘Technical Zone’. Garage Hive directors Alex Lindley and Dawn
Metcalfe will be on-hand to issue expert advice.
Elsewhere at the REPXPERT Conference, a keynote panel
discussion will feature two Garage Hive workshops: Tim Benson of
Oldfields Garage and Dean Lomas of DC Lomas Ltd. Also from the
Garage Hive community, Matt Cleevely of Cleevely Group is billed
to give a presentation on the vehicle electrification opportunity
for independent garages.
“Our presence at the REPXPERT Conference underscores
Garage Hive’s growing influence,” said Alex. “We’re delighted to
be a part of it. We share Schaeffler’s unwavering dedication to
equipping independent garages with the tools and knowledge
needed to excel in an ever-evolving automotive landscape.”
Running from 9am to 5pm, The REPXPERT Conference promises
an insightful schedule of industry talks with automotive journalist,
TV presenter and content creator, Abigayle André playing host
for the day. It kick-starts with two keynote speakers and a panel
discussion in the morning, with a choice of three repeated
breakout lectures in the afternoon following a buffet lunch.
Schaeffler will cap attendance at just 200 delegates, ensuring
ample opportunity to access the content that most appeals. With
free tickets now available to book on a first-come, first-served
basis, garages are advised to book early to avoid disappointment.
The conference builds upon the growing success of Schaeffler’s
regional REPXPERT Academy Live events, which regularly attract
up to 100 workshop professionals.
Further information and tickets for the Schaeffler REPXPERT
Conference are available online here: https://oeparts.typeform.
com/to/Nj0eezec. For details on how Garage Hive helps
independent garages operate more profitably, visit: www.
garagehive.co.uk
THE GARAGE 21
20,21, News AutoElectro Garage Hive.indd 2 29/02/2024 14:08

NEWS
VLS opens 100th case after receiving
a complaint regarding a Heavy Duty
Diesel Oil (HDDO)
VLS has opened its 100th investigation
after receiving concerns about a 10W-40
HDDO. Case VLS010201 is now under
investigation regarding the product’s
claims to meet an OEM specification,
which was originally supported by the
OEM for initial fill only.
Jacquie Berryman, Chair of VLS
This milestone 100th case comes on the back of VLS’s tenth
anniversary year, during which it received the highest
number of cases since 2015. A wide range of products have
recently been investigated, including passenger car and light
commercial vehicle engine oils, heavy duty engine oils, central
hydraulic fluids, hydraulic oils, gear oils, transmission fluids, a
universal tractor transmission oil and an aluminium synthetic
cutting fluid.
Three cases are currently under active investigation. Many
cases have been brought to a successful conclusion, resulting
in affirmative action from the companies involved. Marketing
claims have been amended, technical data sheets revised,
products relabelled, and, in some cases, stock uplifted and
removed from sale.
Jacquie Berryman, Chair of VLS, commented, “Over the past
twelve months, the quantity and diversity of cases received is a
testament to the work VLS has done to raise awareness of the
importance of lubricant standards across all aspects of the UK
lubricants industry.
The sector is navigating immense change in response to OEM
design changes and the need to meet increasing emissions
legislation. It’s more important than ever that we have a robust,
anonymous process that holds lubricant producers or marketers
to account and protects end users.”
You can keep up to date with VLS investigations at their
website: https://ukla-vls.org.uk/.
Once a case is resolved, full details are published on the VLS
website. If the Named Party does not take appropriate action
after a reasonable period of time, the Secretariat publishes
full details to the VLS website and refers the case to Trading
Standards. Cases are reviewed after six months to confirm they
are in continued compliance.
22 THE GARAGE
22 VLS.indd 1 29/02/2024 14:10

As an independent trade body,
VLS is here to protect you by
verifying that lubricant products
really can deliver what they
claim. That means you can have
confidence that the engine
oils you use in your customers’
vehicles are fit for purpose.
Protecting
you and your
workshop
www.ukla-vls.org.uk
If you have any concerns about a
lubricant product, report them
to us on 01442 875922 or
admin@ukla-vls.org.uk
THE GARAGE 23
22 VLS.indd 2 29/02/2024 14:10

NEWS
Comma continues its drive towards
better plastic packaging for workshops
Comma, the world-class manufacturer and supplier
of automotive lubricants and chemicals, has today
announced that 98% of its plastic bottles contain 35%
Post-Consumer Recycled (PCR) plastic.
In July 2022, Comma first announced the
implementation of PCR plastic into its
product packaging. PCR plastic refers
to any type of plastic material that is made
from post-consumer resins which have
been recovered and reused from waste.
The transition saw all Comma product
bottles contain 35% PCR material, meaning
less and better plastic going into workshops.
Since then, Comma has been working
towards increasing the percentage of its
bottles that contain PCR plastic.
In a move aimed at enhancing
sustainability in its business practices,
Comma’s progress towards PCR bottles
aligns with and supports the UK’s Plastic
Packaging Tax (PPT). The PPT, first
introduced on April 1, 2022, is a measure to
encourage carbon saving efforts.
It imposes a charge on plastic packaging
that contains less than 30% recycled
material, affecting both domestically
manufactured and imported goods in the
UK, including the packaging of imported
products.
A spokesperson from the Comma
product team said: “When it comes
to sustainable packaging, we are all in
this together. At Comma, we’re not just
committed to business excellence; we’re
dedicated to helping our customers to make
a positive impact too.
“We hope this initiative resonates with
our workshop customers and distribution
partners, as we eagerly look forward to
continuing to support their business needs
through a lens of sustainability.
“This move reinforces our commitment
to exceptional sustainability, while
maintaining the high quality standard of our
products.”
For more information,
visit: www.commaoil.com
24 THE GARAGE
24 Comma Lubricants.indd 1 29/02/2024 14:11

TYRES
How much do
motorists know
when it comes
to purchasing
new tyres?
Many consumers have only a limited understanding
of tyres, lacking awareness about the different
specialist products available to them, as well as how
and when to evaluate their condition. As the first
point of call for consumers, garages can take this as
an opportunity to educate and share their expert
knowledge, building trust and securing business
when replacement tyres are required.
By Shobhit Arora,
Country Sales Manager UK at Apollo Tyres
Apollo Tyres commissioned a survey in the UK to find out
how much motorists know when it comes to purchasing
new tyres, and the results were stark. For example, our
survey found that just 6% of motorists can correctly identify
a tyre’s ‘load rating’, which plays a vital role in the overall
performance and safety of a vehicle.
Customers should be made aware of the importance of
choosing a tyre with the correct load rating, in order for it
to perform as intended. This is especially important with the
growing popularity of electric vehicles, as the heavier weight
and higher acceleration put more stress on the tyre.
Correct pressures are essential to ensure optimum tyre
performance and safety. Tyre under-inflation reduces
vehicle stability, accelerates tyre wear and increases fuel
consumption. The tyre can overheat a low pressure, causing
irreparable damage, while excess pressures can reduce driving
comfort and safety due to inconsistent contact with the road
surface.
However, in the same survey, we found that just over half
of UK motorists conduct the recommended check of tyre
pressures at least once per month, including 15% who say they
check their tyre pressures weekly, and 11% once per fortnight.
Concerningly, 19% say they check once per quarter, 9% once
every six months and 3% say they complete a check just once
per year. 8% never check their tyre pressures.
It’s not just pressures that matters for effective tyre
operation. 15% say they never conduct regular checks of their
tread depth, which is important for grip and traction, especially
in wet or slippery conditions, preventing skidding and improving
overall vehicle control.
This lack of knowledge is concerning, but it also presents
an opportunity for garages to reach out to customers to
provide support and guidance. That helps build trust and will
increase the likelihood that the customer will come back to the
workshop when replacement tyres are required.
THE GARAGE 25
26
25 Feature Page 1.indd 1 29/02/2024 16:45

TYRES
Protyre reinforces Delphi partnership
for tailored training excellence
Stan Watson, Retail Director at Protyre and
Luke Garratt, UK Technical Services Manager at Delphi
The UK’s fastest-growing
tyre retailer, Protyre
Autocare (Protyre)
has turned to Delphi
for a bespoke training
programme to support its
ambitious growth plans.
The partnership, which began in 2018,
will significantly expand this year to
cover well over 1,000 Delphi training
sessions.
“Training investment is crucial if you
want to stay at the top of your game,”
said Stan Watson, Retail Director at
Protyre. “We know we can rely on Delphi
to ensure our technicians excel in their
roles and adapt to the latest automotive
advancements.”
With a Trustpilot rating of five stars
on more than 110,000 reviews, Protyre is
committed to excellent customer service.
It currently operates from 184 branches
across the country and plans are in place
to grow its network by up to 20 per cent
annually. The bespoke Delphi-developed
training programme is key to aligning all
branches with Protyre’s core values of
‘honesty, care and expertise’.
Protyre’s technical training and apprenticeship team (LtR)/ Simon Fusedale, Andrew Poole, Neal Rhodes,
Archie Murray, Garry Mantle, Clarissa Rogers, Alina Bluma-Geka
“It’s admirable to see such a big player
investing in staff to this extent,” said Luke
Garratt, UK Technical Services Manager at
Delphi. “Protyre is giving its employees an
opportunity to grow from having minimal
experience to becoming a fully qualified
Master Technician.”
The training is conducted at Delphi’s
advanced training centre in Warwick,
distinguished as one of the UK’s largest
IMI-approved technical training hubs.
The program adopts a holistic approach,
blending classroom theory, online learning,
and hands-on workshop sessions.
Fundamental training topics are covered
by a selection of courses. Additionally,
5
26 THE GARAGE
25 Feature Page 1.indd 2 29/02/2024 14:18

there’s also a focus on Delphi’s advanced
driver assistance system (ADAS), electric
vehicle (EV), and F-Gas training courses.
“Everyone that’s engaged with Delphi
has been blown away by the quality of
training,” said Stan. “There isn’t anybody
else in the UK that can provide this level of
training – Delphi is at the forefront.”
Protyre leverages Delphi Academy’s
e-learning platform, which offers over
300 interactive modules to enhance the
learning experience through technical
articles, videos, and simulations.
The partnership has significantly
diversified Protyre’s service offerings. Since
collaborating with Delphi, general servicing
and repair work now represents 40 per
cent of Protyre’s operations – a substantial
increase from 15 per cent in 2018.
“Despite traditionally being a tyre
business, we’re very forward-looking and
have expanded our offer to a full range
of autocare services,” said Stan. “We’ve
trained all our service technicians to IMIlevel
EV standards. It means that as our
loyal customers begin to make the switch
to EV, we’ll continue to have the skills and
expertise needed to meet their demands.
Looking further ahead still, we’re well
placed to benefit from Delphi’s new
hydrogen training too.”
Protyre dates back to the 1970’s when
parent company, Micheldever Group,
first opened a garage in Winchester.
Micheldever went on to become one of
the largest independent tyre wholesalers
in the UK, today selling seven million tyres
nationwide. An acquisition by Sumitomo
Rubber Industries (SRI) in 2017 brought
accelerated growth for Micheldever
Group’s retail brand, Protyre.
For more information about Delphi vehicle
technician training, visit:
https://www.delphiautoparts.com/gbr/en/
training/training.
TYRES
FROM THE SMALLEST
NUT & BOLT TO A COMPLETE
CHASSIS & EVERYTHING
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THE GARAGE 27
28
25 Feature Page 1.indd 3 29/02/2024 16:27

How
TYRES
much do motorists
know when it comes to
purchasing new tyres?
TYRE SUPPLIER SEES SAFE RETURNS
USING AUTOMATED TREAD DEPTH READER
Based in St Helens, Merseyside,
Stone Tyres provides a wide range
of budget, mid-range and premium
tyres for cars, 4x4s and vans up to 3.5
tonnes. The company is known for its
responsive service and free lifetime tyre
repair on every tyre fitted, budget, midrange
or premium, a unique offering in the
St Helens area.
“With such a high throughput of
vehicles, we decided to invest in the
Treadreader DriveOver to reduce manual
input and increase tyre measurement
accuracy,” says Director, John Stone. “We
were the first independent tyre supplier in
Europe to fit the system and over the last
five years its efficiency has made it seem
like an extra member of staff. Indeed, the
system has more than paid for itself with
an ROI of around 3 years!”
According to John, the DriveOver not
only provides 100% accuracy with a full
report for each tyre but also reveals
where wheels are out of alignment. This,
says John Stone, enables the company to
offer an alignment service - which is good
for driver safety and an added commercial
benefit.
“The DriveOver measures each tyre
tread depth across its full width, as
the vehicle passes over the ramp,”
explains John. “A pressure switch
automatically triggers the sensors and a
laser system captures the tyre data. This
is then transferred to the TreadReader
management system and displayed in a
3D render of the actual tyre tread, with
automated comments on tyre condition
and simple tread depth summary with red,
green and amber colours to discuss with
customers.
“Accurate and easily readable info’ is
shown to the customer to provide full
transparency and reassurance regarding
recommended tyre work or replacement,”
says John. “Plus of course, the graphic
readouts tell us, and the customer, when
a wheel needs balancing or a vehicle
requires aligning.”
John added, “The TreadReader system
includes automated air-powered shutters
and cleaning features that protects the
unit from debris and leaves, meaning
that physical maintenance by our team is
minimal.”
According to TreadReader, each 3D scan
uses up to 400,000 measurement points
with accuracy to within 0.2mm. Also by
scanning the full width of the tyre and
50-60mm around it, the system achieves
a level of accuracy and consistency far
greater than conventional analogue and
digital gauges, or competitor systems
which only take a single-line scan.
DriveOver is suitable for all workshops,
car dealers and tyre suppliers with a
larger footprint or drive-through facility.
Plus, advises TreadReader, the DriveOver
ramp is surface mounted and requires no
groundworks.
Stone Tyres carry over 2000 new tyres
in stock, enabling same day fitting. The
company also provides TPMS checks,
tyre repairs, tyre rotation, winter checks
and operates a mobile tyre fitting service
under the brand Gorilla Tyres, across the
North-West.
7
28 THE GARAGE
25 Feature Page 1.indd 4 29/02/2024 14:18

Stone Tyres, the
car tyre, and wheel
alignment specialist,
is using a TreadReader
DriveOver tyre
measurement system
which, says the
company, is driving
up sales and ensuring
maximum safety and
value for its customers.
AS-235SB
3.5T TWO POST LIFT
£1,350 +VAT
AS-6140TA
4T TWO POST LIFT
AS-6150A
5T TWO POST LIFT
AS-7530D
MOBILE SCISSOR LIFT
AS-7430H LOW ENTRY
FULL RISE SCISSOR
£1,699 +VAT £2,450 +VAT £1,699 +VAT £2,799 +VAT
AS-6745P
4.2T FOUR POST LIFT
AS-8240TP
4T SCISSOR LIFT
AS-7251
SINGLE POST LIFT
AS-24SA
TYRE MACHINE
AS-B24
WHEEL BALANCER
£3,450 +VAT £5,300 +VAT £2,350 +VAT £740 +VAT £645 +VAT
This is a sample of our huge range of garage equipment,
always in stock and ready for immediate despatch.
Visit the website
for our full range
www.automotechservices.co.uk Tel: 01889 579945
EST 1972
THE GARAGE 29
xx
25 Feature Page 1.indd 5 29/02/2024 14:19

NEWS
The Blend 2024 calls
for conference speakers
The Blend is once again extending an invitation for industry insiders to share
their insights and expertise by speaking at this year’s hotly anticipated
independent garage annual conference and networking event.
The Blend 2024 takes place at the
Eastside Rooms in Birmingham on
Saturday, 28th September. Building on
the success of last year’s conference, The
Blend is eager to inject fresh perspectives
by introducing new speakers.
“We’re on the lookout for voices with
genuine, relatable stories that will resonate
with our dynamic community,” said Ray
Dilsons, Managing Director of Garage Hive,
the award-winning garage management
software behind the event. “You don’t need
to be a seasoned speaker either. Whether
you’re an industry veteran or a rising star,
if you have a compelling story, valuable
insights, or unique perspectives, we want to
hear from you.”
The action-packed day combines a
stimulating conference – offering delegates
their pick from three speakers per session
– alongside trade supplier stands with an
evening dinner, awards and entertainment
to follow.
The now prominent garage business
event started in 2019 as a Garage Hive
customer conference. It has since
developed into a wider must-attend
conference for all independent garages in
the UK and Ireland.
“We’re inviting anyone interested in
speaking at The Blend 2024 to please
contact us via our web form,” said Ray.
“It’s a simple application; we just need
to know the topic theme as well as some
background about the speaker.”
More than 300 delegates, comprising
of independent garages, invited suppliers
and industry press, are expected
to attend The Blend 2024. Further
announcements are expected to be made
in the coming weeks and months.
The application deadline for those
interested in speaking at The Blend 2024
is 1st May. Applications can be made
online here:
https://www.theblend.events/speakers.
For more information about the event and
the latest updates please visit:
https://www.theblend.events/
30 THE GARAGE
30 The Blend.indd 1 29/02/2024 15:02

NEWS
A1 ADAS SOLUTIONS
GEARS UP FOR GROWTH
Calibration experts taking ‘pain’ out of ADAS
for garages and bodyshops
An ADAS, diagnostic and calibration specialist is gearing up
for growth as demand for its products and services has
increased tenfold over the last six months.
A1 ADAS Solutions says the company’s biggest growth area is in
mobile ADAS calibration, diagnostics, and programming. Its fleet
of fully-equipped vans have seen demand grow from bodyshops,
garage workshops and fleet companies across the UK.
Iain Molloy, managing director, said: “We work in a niche but
fast-growing sector of the aftermarket.
“A1 ADAS Solutions is one of only a few companies to offer an
ADAS and diagnostics ‘done for you’ service, either in person or
remotely, in addition to an ADAS and diagnostics ‘set up for you’
service as a product distributor.
“It’s a strategy that’s paying dividends. By providing a full
product, support, and service package, we’re fast becoming the
go-to for anything ADAS and diagnostics related.”
With ADAS calibration becoming an essential part of many
everyday vehicle repairs, workshops have a duty of care to ensure
that by the time a vehicle leaves the garage, its ADAS system is
behaving as the manufacturer intended.
Simple repairs such as adjusting the wheel alignment or
removing a bumper could have safety implications for a driver
relying on an ADAS system that has been disrupted and not
recalibrated.
Iain says the growing demand for ADAS services can be a ‘pain’
for many workshop owners.
He continued: “It isn’t something everyone wants to specialise
in, but equally, there are those who do want to invest.
“As a company that literally lives and breathe ADAS, we
decided to help workshops with either route. We not only supply
ADAS and diagnostic equipment and provide training, but we
also supply ADAS as a direct service to those who don’t want to
invest in equipment or have the liability of carrying out the work
themselves.
“And with the IMI reporting that there’s only around 3,000
ADAS certified technicians servicing the UK car parc, and that
106,000 will be needed by 2030, it’s imperative that bodyshops
and garages either invest in ADAS equipment, or forge working
partnerships with people like us to carry out the work for them.
“By 2030, it’s also estimated 44 percent of cars will have level 2
autonomy. This makes ADAS is a real growth area, not just for us,
but for our garage and bodyshop customers too.”
THE GARAGE 31
31 A1 ADAS.indd 1 29/02/2024 14:21

TRAINING
UK Garage & Bodyshop Event
backs next generation this National
Apprenticeship Week
To mark National Apprenticeship Week, the UK Garage and Bodyshop Event
has launched both a school pupil, work experience initiative and college
student programme in partnership with School of Thought and Autotech
Group, as it continues to champion and support the next generation of
automotive talent.
The event held at the NEC,
Birmingham from 5th – 6th June, will
support School of Thought’s work
experience initiative with a first of its kind
SHOW MAKER PROGRAMME, by offering
10 students the chance to become ‘SHOW
MAKERS’, helping with event set up, while
gaining an invaluable insight into the
industry over the course of three days.
What’s more, the UK Garage & Bodyshop
Event will also be launching its official
student programme on 6th June 2024 for
the first time at the show.
Dave Reece, founder of School of
Thought, said: “The Year of Automotive
Work Experience is in full swing, and we
encourage all companies exhibiting at
the UK Garage and Bodyshop Event to
offer young people a work experience
placement in 2024 and into the future.
“The talent is out there so let’s show
young people that there are great careers
in the automotive industry. All companies
will be welcome on our stand to chat
about how we as an industry can address
the single biggest long-term problem.”
Meanwhile, delivered with partner,
Autotech Group, the student programme
aims to engage fresh talent and showcase
the array of real-life, exciting and
prosperous opportunities within the everevolving,
and increasingly complex, sector.
James Mackay, Managing Director,
Autotech Academy, commented:
“Autotech Group is committed to
creating opportunities for young people
within the aftermarket. Our Autotech
Academy division is testament to this,
as it has created a new approach in
the appointment of young talent into
the industry, one which complements
apprenticeship programmes.”
Student programme places are
extremely limited and the sign up link
will be released soon, any queries
can be directed to lynsey.steinmetz@
autotechgroup.co.uk.
‘SHOW MAKERS’ must be in year 11 or
above, have permission form signed by
parent or guardian and be able to get to
the NEC Birmingham and back home for
each of the three days between 8am and
3pm
There are only 10 ‘SHOW MAKER’ places
available, and those interested should
email dave@ready4work.uk to confirm
their place.
32 THE GARAGE
32 UK Garage and Bodyshop.indd 1 29/02/2024 14:22

Products and Services
Contact Paul Leith on 01952 415334
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Issue 358
January 2024
THE GARAGE 33
33 Product and Services.indd 1 29/02/2024 14:23

PEOPLE
People stories and movements from around your industry
Senior appointment set to strengthen aftersales
support at UK garage equipment provider
Experienced automotive
operations manager, Kasia
Rzepka appointed to the new
position.
As part of its ongoing programme to
further strengthen its support for
workshops around the UK, premium
garage equipment supplier, Pro-Align, has
appointed Kasia Rzepka to the newly created
role of head of operations.
In the senior management role, Kasia
will oversee the company’s aftersales and
engineering teams of around 25 people, with
an aim of delivering 100 percent customer
satisfaction.
“Pro-Align is a great company but also
one with massive opportunities,” comments
Kasia Rzepka, head of operations, Pro-Align.
“Under its new ownership, the company
has some incredibly exciting and ambitious
growth plans, but these are totally reliant on
delivering the very best levels of customer
service and care within the industry. I’m
ambitious and like a challenge, so this feels
like the ideal fit for both me and for Pro-
Align and I look forward to making a real
difference to customers across the whole of
the UK.”
Kasia is no stranger a busy role within the
automotive industry, having previously held
and excelled in the position of operations
and assistant general manager for Manheim
Auctions, as well as a logistics operations
role with DHL. Indeed, while in these roles
she won an internal Employee of the Year
award and was also a shortlisted finalist in
two other national automotive awards.
“Already, Kasia has made a great first
impression and an immediate impact to
the business,” said Clive Seabrook, CEO,
Pro-Align. “I am confident we have managed
to appoint someone who shares our vision
and commitment to delivering the very best
levels of care and attention to our customers
and I wish her every success in the role.”
Outside of work, Kasia is big sports fan,
and in particular basketball, which she even
played to national level. She also enjoys
travelling with her family and immersing
herself in different cultures.
To discover more about Pro-Align’s
products and commitments to supporting
its worksop customers, visit www.pro-align.
co.uk.
A1 ADAS Solutions
Makes Key Appointment
A1 ADAS Solutions has appointed
Matt Hume as its UK sales manager.
The ADAS, diagnostic and calibration
specialist has also announced the launch
of its garage equipment business, following
demand from its customers to supply an
all-encompassing garage set-up service.
Matt will drive the national sales strategy
for the company’s ADAS and diagnostic
offering, as well as head up the new garage
equipment business.
With over 18 years’ experience in
the automotive aftermarket, latterly
with Alliance Automotive Group, Matt’s
appointment will support A1 ADAS
Solutions’ growth throughout the UK as
demand for its ADAS and diagnostics
‘done for you’ service, either in person or
remotely, and its ‘set up for you’ service as
a product distributor, expands.
Matt said: “Having worked for some of
the biggest names in the aftermarket, I’m
looking forward to bringing my expertise to
this brand new role.
“It’s a unique opportunity to join a wellrespected
business that’s leading the way
in how garages and bodyshops manage
the demands of an increasingly technical
car parc. And to be able to bring specific
expertise to its new garage equipment
business is really exciting.”
Iain Molloy, A1 ADAS Solutions’ managing
director, said: “Bringing Matt onboard
adds another valuable string to our bow.
He’ll be a key player in our growth plans.
“His passion for the sector, vast
experience and knowledge of tools, parts
and garage equipment makes him an ideal
addition to the team.”
34 THE GARAGE
34 people.indd 1 29/02/2024 14:23

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Garage Pulse Fillers V2.indd 1 29/02/2024 14:24

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