The Garage 353

The 

Supporting the Independent Garage and MOT sector 

Issue 353 

August 2023 

MAHA UK repeats vital safety 

messages in response to 

two-post lift maintenance 

and user bad habits 

PACKED WITH 

ALL THE LATEST 

GARAGE AND 

WORKSHOP 

NEWS, EVENTS 

& FEATURES 

UFI Filters business 

keeps growing in the UK 

Aftermarket 

Reduce ‘Key to Key’ Time by 

Choosing Adhesives to Repair, 

Replace, Rebuild 

The Motor Ombudsman’s 

Motor Industry Code of 

Practice for Service and Repair 

Please visit our website - www.garageandmot.com 

1 Front.indd 1 27/07/2023 15:01

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IGA.indd 1 27/07/2023 11:30



Issue 353 

August 2023 

Welcome to the latest issue of The Garage. 

This month’s issue contains an 

exclusive report from The Motor 

Ombudsman on repair complaints 

sent to them during the first half of 2023. 

It’s a good opportunity to check where you 

may be able to improve. 

In our Workshop feature, Castrol 

identifies five key steps to help create 

a more inclusive workshop experience 

whilst Totalkare now offer a new range 

of tyre changers for both heavy and light 

commercial vehicles. 

EV vehicles are becoming an evergrowing 

part of the workshop, either as a 

repair or one of your own service vehicles. 

GYS are now offering their portable 

Super Pro EV Charger. A product that is 

certainly worth considering adding to your 

workshop. 

Enjoy the magazine. 

Paul Gregory Editor 

paul.gregory@ppmedia.co.uk 

Subscribe to 

The Garage 

To ensure you receive a printed copy of The Garage 

every issue, visit our website and input your details. 

Don’t forget the magazine is FREE to receive. 

www.garageandmot.com 

Contact us 

Editor 

Paul Gregory 

paul.gregory@ppmedia.co.uk 

Design & Layout 

Mark Blacker 

mark.blacker@ppmedia.co.uk 

Advertising Manager 

Paul Leith 

paul.leith@ppmedia.co.uk 

The Garage is published by: 

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Every care is taken over the accuracy of material in The Garage but the publishers cannot be held responsible for any errors or omissions. Views and 

opinions of contributors, advertisers and interviewees to The Garage are not necessarily those of the publishers who cannot accept responsibility for such 

contributions. 

© Partnership Publishing 2020 / 2023 - All rights reserved. No part of the publication may be reproduced in any form without prior consent of the publisher. 

3 Welcome.indd 1 27/07/2023 17:02

CONTENTS 


MONTHLY 

ISSUE IN PRINT 

AND ONLINE 

DIRECT TO 

GARAGES & MOT 

CENTRES 

Inside 

News 

06. UFI Filters - a leading company in filtration and thermal 

management, as well as in hydrogen filtration, is celebrating 

its 6th year anniversary in the UK with outstanding results. 

08. The Motor Ombudsman - reports on some of the key 

drivers of vehicle service and repair concerns brought by 

consumers to its Alternative Dispute Resolution (ADR) 

service since the beginning of 2023. 

10. Onkar - No point in having principles if you’re going to 

yield when the going gets tough. 

14. Castrol - launches new engine oil performance standard 

for hybrid cars. Castrol’s HYSPEC standard is designed 

to ensure Castrol’s oils for hybrid cars provide exceptional 

performance when faced with challenges unique to hybrid 

powertrains. 

15. TEROSON - Reduce ‘Key to Key’ Time by Choosing 

Adhesives to Repair, Replace, Rebuild. 

The Garage has established 

itself as one of the major 

trade titles in the UK servicing 

the independent garage 

sector. With subscription 

and free circulation it arrives 

on the principals desk of the 

independent garage sector 

every month. The online 

version of the magazine 

is emailed to over 10,000 

people in the automotive 

industry every month. 


@garageandmot 

For more details or to book your 

next advert contact Paul Leith on: 

01952 415334 

paul.leith@ppmedia.co.uk 

20. GYS - are pleased to announce the launch of the NEW 

Super Pro EV Charger. Requiring no fixed installation, this 

portable EV charger operates on both single and threephase 

power, and can charge at an impressive rate of up to 

22kw (equivalent to approx’ 70 miles of charge per hour). 

22. Copart - to increase storage capabilities by 50% in 

Cambridgeshire. Originally announced last year, expansion 

works can now commence at Copart’s Operation Centre in 

Wisbech, which will support the company’s continued 

growth in the East of England. 

Feature 

24-31. Workshop 

The Road to Inclusive Workshops - Castrol study identifies five 

key steps to help create a more inclusive workshop experience. 

Workshop equipment experts Totalkare bring to market their 

expanded reach of tyre changers for both Heavy Duty and Light 

Commercial Vehicles. Creating tomorrow’s garages via today’s 

refurbishments, with Straightset Garage Equipment. 

People 

34. People stories and movements from around your industry 

Your data 

The Garage is published by Partnership Publishing and is produced 12 times a year. Your data and privacy is 

important to us. We would never give this information away or sell it onto a third party. You would only receive 

magazines or information from one of Partnership Publishing’s publications. 

However, if you wish to stop receiving The Garage and would like us to erase all of your information from 

our databases then email your name, company and address to paul.gregory@ppmedia.co.uk 

4 THE GARAGE 

4 Contents.indd 1 27/07/2023 15:54

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OE 1157224061_PP_Press_Advert_V1.indd Connection FP.indd 1 1 13/07/2023 27/07/2023 10:07:46 

12:50

NEWS 

UFI Filters business keeps 

growing in the UK Aftermarket 

UFI Filters, a leading company in filtration and thermal 

management, as well as in hydrogen filtration, is 

celebrating its 6th year anniversary in the UK with 

outstanding results. These have been achieved despite 

the challenges of COVID-19 and Brexit. 

Karl Ridings 

UFI Filters UK led by Karl Ridings, Sales Director 

& General Manager UK & Ireland – Aftermarket, 

has quadrupled its results in six years, since 

the opening of the branch for the English and 

Irish markets. The company, moreover, expects 

another double digit growth of the business in 

2023. This result has been possible thanks to UFI’s 

partnerships with the key distributors and with the 

most important trading groups in the UK. 

UFI Filters UK is marking these achievements by 

moving into bigger offices in Alcester 

and strengthening its customer 

service team to maintain the high 

levels of service. 

The company’s growth has been 

possible thanks to many winning 

factors: 1) a dedicated warehouse in 

UK, that benefits from the services of 

supply chain partner DB Schenker. 2) 

a dedicated sales team counting four 

sales managers for different areas 

and a commitment to developing 

the business into different market 

segments, for light vehicles and 

heavy-duty. 3) it’s new partnership in 

2023 with Parcelforce, which offers a 

sector-leading next day delivery with 

high level traceability and tracking. 4) 

the launch of the heavy-duty range 

for the UK and Ireland Aftermarket in 

2021 which is allowing UFI Filters to 

open new channels of distributors – 

indeed, the target is to reach a solid 

market share in the HD segment over 

the coming years. 

Karl Ridings, Sales Director & 

General Manager UK & Ireland – 

Aftermarket comments: “It was a 

great opportunity to set up the UFI 

Filters branch in the UK in 2017. The 

market needed the original quality 

of our company’s product that is 

chosen by 95% Original Equipment 

manufacturers worldwide. We have 

closed 2022 very successfully, slightly 

overachieving at the target we set 

when we launched the business, 

which entailed securing a healthy 

market share. I’m really proud of the 

results of the whole team. Thanks 

to the recently introduced range in 

our warehouse, I’m sure that we will 

be able to grow the business even 

further, not only in the light vehicles 

segment, but also in the heavy-duty 

one.” 

6 THE GARAGE 

6,News UFi Karl Riding.indd 1 27/07/2023 12:19



PRINT • DIGITAL • ONLINE • ENEWS 



MONTHLY MAGAZINE 

GARAGEANDMOT.COM 




Issue 350 

May 2023 


Issue 349 

April 2023 

PACKED WITH 


GARAGE AND 

WORKSHOP 

NEWS, EVENTS 

& FEATURES 

Bridgestone’s 

‘Inspirational’ 

Headquarters 

officially reopened 

ebay launches 

‘certified 

recycled portal’ 

NTDA launches 

new licence 

for Mobile Tyre 

Technicians 

The Motor 

Ombudsman’s 

2023 Star Awards 

invite consumers to 

shine the spotlight 

on excellence 

PACKED WITH 


GARAGE AND 

WORKSHOP 

NEWS, EVENTS 

& FEATURES 

Extending MOT test risks 

adding 300,000 unsafe 

vehicles to UK roads 

Unprecedented demand 

for Automechanika 

Birmingham 2023 

Castrol launches new 

app to reward and 

support independent 

workshops 


Industry braces for a rise 

in counterfeit lubricants 

due to cost-of-living crisis 

1 Front.indd 1 11/05/2023 09:26 

FEATURING 

ADVANCED DRIVER 

ASSISTANCE SYSTEMS 

(ADAS) 


1 Front.indd 1 29/03/2023 12:52 

The Garage has established itself as one of the major trade titles in the UK servicing the 

independent garage sector. 

With subscription and free circulation it arrives on the principals desk of the independent garage 

sector every month. The online version of the magazine is emailed to over 10,000 people in 

the automotive industry every month. We have a range of print and online advertising packages 

available, starting from just £65 plus VAT. 

For more details please contact Paul Leith, paul.leith@ppmedia.co.uk 

CALL: 01952 415334 VISIT: WWW.GARAGEANDMOT.COM 

The Garage Filler page V2.indd 1 27/07/2023 12:53

INDUSTRYNEWS 

Industry insight 

The Motor Ombudsman 

The Motor Ombudsman 

reports on some of the key 

drivers of vehicle service and 

repair concerns brought by 

consumers to its Alternative 

Dispute Resolution (ADR) service 

since the beginning of 2023. 

Earlier this year, The Motor Ombudsman’s comprehensive Motor 

Industry Code of Practice for Service and Repair celebrated 

15 years since being launched, and is today adhered to by 

thousands of independent garages, franchise dealer workshops, 

and body repair centres across the UK. The now long-established 

Code of Practice was introduced in 2008, with the principal aims of 

driving up standards in the service and repair sector, and to reduce 

the level of consumer detriment. 

During the first half of this year, issues stemming from a vehicle 

service and/or repair conducted by a business, accounted for 

the second largest proportion of disputes (around 20%) brought 

to The Motor Ombudsman by consumers after new and used 

vehicle sales complaints (40%). To quantify this, a total of 2,323 

service and repair cases were logged by individuals with The Motor 

Ombudsman’s Alternative Dispute Resolution between January 

and June 2023, growing year-on from year by 11% from the 2,097 

recorded for the equivalent period in 2022. This slight increase in 

complaints can be attributed to the fact that consumers are keeping 

their existing cars for longer due to supply issues with accessing new 

ones, coupled with rising prices, thereby making the prospect of 

changing vehicles less affordable. 

When looking at the key drivers behind consumer complaints, 

drivetrain issues, which cover the powertrain, transmission, as 

well as the fuel and exhaust systems (for petrol, diesel or hybrid 

vehicles), were responsible for over half (57%) of all service and 

repair complaints seen in the opening six months of this year. Most 

related to the failure of individual components found within the 

engine, such as injectors, or problems with fluids, such as coolant 

and oil, or the complete mechanical breakdown of the engine itself. 

Similarly, concerns in relation to customer service proved the 

second biggest grievance during the first half of the year, making 

up nearly a fifth (19%) of complaints. A key issue for consumers 

was replacement parts being on back order and delaying repairs, 

which was exacerbated where vehicle owners were having to make 

finance repayments on a vehicle that was off the road. This was 

further compounded by the fact that consumers may not always 

have access to a courtesy vehicle from the business, when they are 

heavily reliant on one for personal commitments and commuting, as 

demonstrated by the following case: 

Consumer A said: “The business has been waiting on parts for 

over three weeks now. After leaving me without a car for a 

week, and after complaining, I got a hire car from them. The 

inconvenience of not having my own bigger car has been very 

upsetting, I cannot get my grandchildren’s prams and chairs in 

the car, and I can’t get my bike in, as I like to go riding. I’m still 

waiting now, and I think I deserve to be compensated for 

a problem not of my doing.” 

Other disputes were initiated by vehicles being damaged whilst in 

the care of a business, and having to pay for diagnostics and several 

repairs despite the initial reported fault not being solved. 

Chassis issues (8% of service and repair complaints), which 

encompass areas of the vehicle, such as the suspension, brakes, and 

steering, were largely put down to poor workmanship and a substandard 

level of care and skill than would ordinarily be expected 

of a business. This was followed by bodywork disputes (8%) due 

to damaged paintwork and parts being fitted incorrectly during 

repairs, and electrical problems (6%) which resulted from erroneous 

software updates, and faulty components affecting the operation of 

vehicles. Complaints about the interior were the fewest in number, 

at just 2% of service and repair disputes. These were focused 

around damaged cabin fittings, and replacement parts of inferior 

quality. 

The lion’s share of service and repair complaints during the first 

half of this year were about diesel models (53%), although this was 

down from 55% in the first six months of 2022, and will no doubt 

continue to decrease as consumers shift away from this fuel type. 

When comparing the first half of 2022 and 2023, petrol vehicles 

have continued to account for around 40% of the complaints 

8 THE GARAGE 

8,9 Industry Insight TMO.indd 1 27/07/2023 12:20

INDUSTRYNEWS 

During the first half of this year, issues stemming from a vehicle service and/or repair conducted 

by a business, accounted for the second largest proportion of disputes (around 20%) brought to 

The Motor Ombudsman by consumers after new and used vehicle sales complaints (40%). 

raised by vehicle owners. However, service and repair disputes on 

electric vehicles have increased very slightly year-on-year from 

1% to 3% of complaints, as these vehicles grow in number, with 

hybrids following a similar trend, increasing from 2 to 3% between 

the first half of last year and this year. 

The average monetary value attributed to the preferred 

resolution by consumers to help bring their dispute to a close, 

was £3,675 for the first six months of 2023, up year-on-year from 

£3,010 for the same period last year. This can be explained by 

rising inflation, and the increasing cost of replacement parts and 

labour rates. The relatively high resolution figure itself can be 

attributed to the fact that some complaints resulted in the need 

for a replacement engine, which is often the most expensive part 

of a non-electric vehicle to repair and replace, as shown by the 

following case example: 

This equally highlights a greater number of consumers exercising 

their right to turn to a free alternative dispute resolution service, to 

try to conclude their concerns in a fair and impartial setting, rather 

than pursuing often more expensive legal recourse as the first port 

of call. 

To apply for accreditation to The Motor Ombudsman’s Motor Industry 

Code of Practice for Service and Repair, visit 

www.TheMotorOmbudsman.org/join. 

Principal vehicle service and repair 

issues reported by consumers 

(01 January - 30 June 2023) 

*The figures marked in brackets denote the percentage of overall service and repair issues reported to The Motor Ombudsman by consumers in each category during the first six 

months of 2023. Please note the list of issues reported on this graphic is not exhaustive. 

Consumer B said: “I accepted a quote from the garage for 

£1,500 to service my car and to fix an oil leak. Once work had 

started, I was then informed by email that my car was no longer 

a running vehicle, and that I now needed a new engine that 

would cost me in the region of £11,000. I am a business owner 

and father of three children, meaning I can simply could not 

afford this kind of repair. As I got no help from the garage to get 

my car back on the road, I eventually had to sell it for parts. My 

car was valued at £14,000 when it went in, and came out as a 

non-runner worth just £6,000.” 

The impact of high repair bills may be accentuated in 

circumstances where consumers may be considered to be 

potentially vulnerable, as illustrated below by the complaint 

submission received by The Motor Ombudsman. In cases such 

as these, where challenging conditions have been identified, 

The Motor Ombudsman will look to prioritise these disputes for 

resolution to keep any potential personal inconvenience and 

stress to a minimum: 

Consumer C said: “My car has been returned to me, and it’s 

not working at all, and does not start. I have not been supplied 

with a courtesy car either and, as a disabled person, I am 

forced to stay at home, and the little savings that I had, have 

been spent on hiring a car and paying for taxis to attend my 

medical appointments and treatment. My mental state is just 

declining, as I have no money to pay for alternative repairs, and 

I am basically stuck at home because I cannot walk even to the 

nearest bus stop due to severity of my back pain. I would like to 

ask you, in fact beg you to help, because I am just desperate.” 

In light of consumers not wanting to be out of pocket, especially 

when faced with expensive repairs during times of increasing 

pressures on household incomes, a free-of-charge repair 

emerged as the most sought-after request to bring a dispute to 

a close (28% of those who stated a preferred remedy). This was 

closely followed by compensation (24%), and a full refund (20%) 

for work that had already been paid for, and was considered substandard 

in the eyes of consumers. 

Looking ahead to the second half of 2023, and The Motor 

Ombudsman expects the impact of the ongoing cost of living 

crisis to drive an even higher volume of cases than previous years. 

1 

2 

Drivetrain 

issues (57%) 

• Replacement ement water pumps 

subsequently causing cambelt 

failures 

• 

Bolts being dropped in the turbo 

during repairs and causing damage 

• 

Sealant getting into engine coolant 

during repairs 

• 

Fuel injectors snapping in engine 

cylinder heads 

• 

Exhaust pipes being secured ed to 

bodywork ork with cable ties 

• 

Oil leaks caused by 'O' rings not being 

replaced ed during servicing 

• 

Engines with stretched timing chains 

being replaced ed unnecessarilyessarily 

Customer service 

issues (19%) 

• 

Being charged for the most e 

xpensive 

replacement ement parts 

• 

Delays to the delivery of replacementement 

parts 

• 

Being charged for ser 

vicing and MOTs 

when cars were e deemed a write-off 

• 

Being billed to keep old parts 

removed ed from vehicleses 

• 

Being charged for par 

ts that did not 

fix the problem or for w 

ork not 

carried out 

• Vehicles es being taken to third-party 

garages without the owner's 

permission 

Businesses not being able to provide 

pre-arranged courtesy cars 

3 Chassis 

issues (8%) 

• Fitting of differ 

ent sized tyres to the 

rear axles of vehicles 

es 

• 

Shock absorbers s being damaged 

during brake pad replacementsements 

• 

Calipers leaking brake fluid after 

repairs 

• Fitting of incorrect brake discs 

leading to brake failures 

• 

Businesses losing locking wheel nuts 

Average consumer claim value relating to a 

service and repair complaint 

(Jan - Jun 23) 

£3,675 

(£3,010 in H1 2022) 

4 Exterior 

issues (8%) 

5 Electrical 

issues (6%) 

6 Interior 

issues (2%) 

Diesel (53%) 

Petrol (41%) 

Hybrid (3%) 

Electric (3%) 

www.TheMotorOmbudsman.org 

• Vehicles es sustaining bodywork ork damage 

whilst in the care of a business 

• 

Windscreen wipers being fitted 

incorrectly and causing bonnet 

damage 

• 

Scratched paintwork due to screws 

not being securely ely fastened 

• Fitting of misaligned sunroofs and 

wind deflectors causing wind in the 

cabin 

• Parts being replaced ed when the fault 

was in software giving false error 

codes 

• 

Battery replacements ements causing faults 

to show on dashboard d screens 

• Damage to fuses and wiring looms 

after cars have been cleaned 

• 

Software updates rendering the 

infotainment and t 

ouchscreen 

systems unusable 

• 

Software updates causing drops in 

fuel consumption 

• Rear lights not working foll 

owing 

repairs to vehicle e wiring 

• 

Software issues during charging unit 

replacements ements preventing enting vehicleses 

from startingting 

• 

Bases of seats being replaced ed with 

differ 

ent shaped cushions 

• Vehicles es being returned to customers 

with scratches on the steering wheel 

• 

Businesses chipping centre e consoles 

on customer vehicleses 

• 

Instrument cluster mileages es being 

wiped during recall work 

Consumer service and repair complaints 

by fuel type 

(Jan - Jun 23) 

THE GARAGE 9 

8,9 Industry Insight TMO.indd 2 27/07/2023 12:20

OPINION 

I’M SORRY, BUT IT’S 

A NO FROM ME! 

Ah, the joys of the motor trade. Always driving 

something different, never the same car twice. 

My neighbours never knew if it was our car, a new 

sales car or a customer’s car. 

However, that also brings with it some challenges. Walking 

out of the gym one morning I found myself standing in the 

car park thinking not where had I parked, but what had I 

parked! 

I’ve mentioned before I love driving, washing or just looking 

at a good car, that the passion runs deep with me. How deep, I 

hear you ask? Deep enough to turn a good job offer down. I had 

just left JLR and had a very good interview with a large German 

OEM supplier. The interview went well and the phone call came 

through the next day offering me the position, hooray! 

Then they told me about my new company car, a Toyota Prius. 

I know, I know, that’s exactly what I thought. Allow me to explain. 

Whilst at JLR my car was a Discovery Sport, Yulong White and 

fully loaded. I never drove it, my wife did. She likes new cars; I 

prefer jumping in and out of something different every week. 

The money was better, the commute was slightly easier. 

But the car was . . . just not for me. When I told him that, he 

hesitated and asked me what I meant. I explained that I have 

a history of fun cars, and that they are more than a means 

of getting around. I told him they are an extension of our 

personality, that they say a lot about us without us saying a word. 

What would my arrival in a Prius say about me, I asked 

him? 

“It’s just a car Onkar, I don’t know what you’re going on about.” 

he told me. 

Hmmm, it appears he doesn’t get it or that I’m overreacting? 

I ask if I can opt out of the car and source my own. No he replied. 

It’s all part of the fixed package. 

“OK, well thank you for the opportunity.” I told him. Nothing 

else to say really, I thought. He then offers to see if there is 

anything they can do and that he’ll call me the next day. When 

he calls me he’s in a chipper mood, problem solved he tells me. 

By Onkar Chahal 

I can use the company van whilst they sort me out a better car. 

Great, so now I’m a builder? 

In that moment I learnt two things. 

One - The recruitment company didn’t really care about the 

candidate; they just want the contract signed so they can get 

paid and move on. 

Two - The company offering the position were not flexible or 

keen to listen to the staff or their requirements. They both also 

learnt something that day, I’m a car guy through and through. 

I like a balanced chassis, good brakes and a keen engine. I like 

an upgraded audio system and a panoramic roof. If it’s an auto 

it has to have paddles, if it’s a manual it has to be a precise gear 

change, from a manufacturer with a sporting heritage. It has 

to look good, so not black with black interior. No, something 

with colour to show it’s lines off, with a light interior with all the 

necessary toys. I don’t mean lane departure, collision avoidance 

or cruise control, I want heated seats, sat-nav and Bluetooth for 

my music. 

So yes, I turned down a very good job offer with a world class 

company because of the car they were offering. 

No point in having principles if you’re going to yield when the 

going gets tough. 

10 THE GARAGE 

10 Opinion Onkar.indd 1 27/07/2023 12:21

NEWS 

Garage Hive’s popular 

‘buy now, pay later’ option 

Community-driven garage management software Garage 

Hive says a partnership integration with Humm Group 

Limited (Humm), enabling garages to offer their customers a 

simple ‘buy now and pay later’ option, is proving popular. 

Humm is a debt-factoring service that has been 

seamlessly integrated within Garage Hive to be used quickly 

and easily. Humm’s financing solution is proven to boost 

sales order values across many market sectors. 

Garages wishing to use Humm simply complete a digital 

form to setup their account. They can then select Humm as 

the payment method for any job-sheet from within Garage 

Hive. This triggers a process where the customer receives 

email and SMS text notifications to securely confirm their 

identity, view their purchase and either log in or apply to 

open a Humm account. 

Account opening is simple for motorists. As a financial 

agreement, identification and credit checks are required, 

however, the slick online process gives an instant decision. 

Once approved, they add a credit or debit card as a 

‘funding source’ before selecting their preferred payment 

plan options. 

“Offering ‘buy now, pay later’ can help encourage drivers 

to get essential work done immediately rather than risk 

delaying it,” said Alex Lindley, Director at Garage Hive. 

“Household budgets are obviously squeezed so this option 

makes motoring costs more manageable for many.” 

Once the payment is authorised within Humm, a 

notification appears back in Garage Hive reminding staff to 

open the job and apply the payment, all in just a couple of 

clicks. Garage Hive’s integration then automatically creates 

the sales Invoice to Humm, with the reference to the job 

sheet and Humm’s fees deducted. 

Garage Hive says Humm can cover anything up a 

value of £3,000 and fees to garages start from 5%. 

There’s a comprehensive ‘How To’ guide whilst a short 

video is also available too (https://www.youtube.com/ 

watch?v=LfadAnNYMWQ). 

Garage Hive has been forward-thinking in developing 

frictionless payment platforms. Existing partnerships 

are in place with Pay360 for flexible payment processing 

and Paymentsense (now Dojo) for card terminal and 

e-commerce integrations. 

To discover how Garage Hive’s progressive features and 

workflows could help streamline your independent garage 

business, please visit www.garagehive.co.uk 

Bowmonk & Tapley have for decades been the most 

recognised and trusted names in portable brake testers. 

The Bowmonk BrakeCheck is the electronic version that carries 

on from that pedigree. 

BrakeCheck is DVSA approved for all classes of vehicle 

and it records braking efficiency and percentage of braking 

imbalance. 

• Portable & easy to use 

• No connections to vehicle required 

• GEA MTS Connected Approved (Upgrade Available) 

• DVSA approved for all classes of vehicle 

• Print results to optional portable wireless printer 

• Approved for 6-weekly checks 

• Download results to PC (optional software required) 

• Approved for quarterly brake test requirements 

• Records braking efficiency and percentage of braking imbalance 

Bowmonk Ltd, Diamond Road, Norwich, NR6 6AW T: +44 (0)1603 485 153 E: info@bowmonk.com www.bowmonk.com 

11, News Humm.indd 1 27/07/2023 12:22

NTDAUPDATE 

Another successful 

NTDA Tyre Industry 

Golf Day 

On Tuesday 4th July, the NTDA held its 

annual Tyre industry Golf Day and Charity 

Fundraiser Dinner at Belton Woods 

Hotel, Spa & Golf Resort in Grantham. 74 

enthusiastic golfers took to the Woodside 

Course and had a fantastic day of highly 

competitive golfing in sunny, but blustery 

conditions. Thanks to the generosity of 

several tyre manufacturers, wholesalers and 

other member companies who donated 

raffle and auction prizes, the NTDA raised 

£1,885 for the Wheelwrights’ Charity at the 

fantastic dinner held afterwards. 

Thank you to all golfers, additional 

dinner guests and to the companies who 

donated prizes for their fantastic support, 

we hope to see you all again next year! 

NTDA says goodbye 

to Past President 

John E. Holland 

The NTDA team was saddened to hear of 

the passing of John E. Holland who was 

President of the Association in 1992. 

John was Managing Director of 

Associated Tyre Specialists Ltd (ATS) and 

was a very active and influential member 

of the NTDA where he also served on the 

Executive Council for many years. 

In tribute to John, the guests at the 

NTDA Tyre Industry Golf Day charity 

fundraiser dinner held on 4th July gave a 

1- minute standing ovation to celebrate his 

life and contribution to the UK tyre trade. 

John’s son David told the NTDA: “Dad 

was very proud of his many achievements 

in his career and to be remembered by 

many of your current members would be 

satisfying to him. He would also have very 

much appreciated the minute applause by 

his peers in the tyre industry”. 

John died on 29th June aged 86 and 

is survived by his wife, son and daughter. 

Our thoughts and best wishes are with his 

entire family at this difficult time. 

G&S Tyre 

Services Ltd 

joins NTDA 

Leading family run tyre re-treader G&S 

Tyre Services Ltd in Barking, which 

recently became a Marangoni Ringtread 

Network member, has now joined the 

NTDA as its first independent tyre retreading 

specialist member. 

In addition to the outstanding 

retreading factory, the site at Barking 

has a dedicated undercover service 

area for truck tyres and a separate 

retail outlet for on-site service for 

cars and vans with a comfortable and 

well-maintained waiting area. G&S also 

operates an extensive fleet of 16 mobile 

tyre fitting vans and 2 artic trucks and all 

tyre technicians are NTDA REACT licence 

holders. 

During a joint visit to the G&S 

factory on 10th July with Phil Robinson 

Marangoni’s Senior Country Manager for 

UK, Ireland and Middle East, NTDA CEO 

Stefan Hay said: “We are delighted to 

have a company of G&S’ calibre join us 

as our first independent tyre re-treader. 

The NTDA fully supports and is promoting 

UK retreading. It is imperative, that we 

commit to the reuse of such valuable 

resources and encourage fleet operators, 

and their tyre suppliers to recognise the 

benefit of professionally manufactured UK 

re-treads. This form of recycling supports 

UK employment, the environment and the 

Green agenda and is a shining example of 

the circular economy at its best”. 

Tyre Industry Conference 

almost fully booked! 

The FREE to NTDA members Tyre Industry Conference sponsored by GB Tyres (UK) 

Ltd, which will be held on Thursday 19th October at the DoubleTree by Hilton Milton 

Keynes is almost fully booked. With close to 200 delegates already confirmed, 

a fantastic line-up of speakers and a trade networking area featured 20 exhibitors, 

it is the one event tyre and associated aftermarket professionals should not miss. 

To secure your place contact the NTDA via T: 01296 482128 or E: info@ntda.co.uk 

We look forward to seeing you in October! 

12 THE GARAGE 

12,News NTDA.indd 1 27/07/2023 12:23

IAAF announces first speaker 

for 2023 conference 

NEWS 

The Independent Automotive 

Aftermarket Federation’s (IAAF) 

inaugural conference and awards 

dinner will be back in 2023, taking place on 

Thursday 7 December, and the federation 

has revealed its first conference speaker as 

Nick Leeson. 

Taking place at the DoubleTree by Hilton, 

Milton Keynes, the IAAF will once again 

be bringing inspirational and informative 

talks, insights and trends from industry 

experts, plus networking opportunities, 

announcement of the IAAF award winners, 

fantastic food and exciting entertainment to 

the industry. 

This year’s theme focuses on “the 

brilliance of resilience” and will discuss how 

the aftermarket continues to evolve in the 

ever-changing world. 

The IAAF has confirmed Nick Leeson 

as its first speaker signed up to address 

delegates at the exciting event. The original 

“rogue trader” whose unchecked risk-taking 

caused the collapse of Barings Bank, and 

whose story was turned into a Hollywood 

movie starring Ewan McGregor. 

Former derivatives trader, Leeson, is 

known for bankrupting Barings Bank, the 

UK’s oldest merchant bank, in 1995. After 

opening a Future and Options office in 

Singapore, Leeson became a rogue trader, 

eventually losing over $1 billion of Baring’s 

capital as its head of operations on the 

Singapore Exchange (SGX). 

Whilst serving his sentence in a Singapore 

prison, Leeson was diagnosed with cancer. 

In 1999 he was released from prison and 

returned to the UK where he proved his 

resilience and re-built his life. 

The book he wrote in prison, based on 

his life, was then turned into a hit film and 

in 2001 he completed a Psychology degree. 

Leeson has held various positions over the 

years including General Manager of Galway 

United Football Club, rising to CEO of the 

club before his resignation in February 2011. 

Mark Field, chief executive at IAAF 

comments: “We’re delighted to have Nick 

join us on 7 December to discuss how he 

brought himself ‘back from the brink’, 

overcoming huge challenges, mentally and 

physically, and using his experiences to 

educate others.” 

The IAAF’s 2023 event is predicted to sell 

out fast, so the federation is encouraging 

the automotive aftermarket to book tickets 

now to avoid disappointment. 

Field adds: “We hope businesses in the 

aftermarket will join us in celebrating our 

brilliant sector once again and we’re looking 

forward to welcoming everyone back to the 

DoubleTree by Hilton in Milton Keynes in 

December.” 

For event bookings and hotel information 

for the IAAF’s Conference and Awards 

Dinner 2023. please email angela@ 

impressionuk.co.uk 

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THE GARAGE 13 

13,News Nick Leeson.indd 1 27/07/2023 15:10

NEWS 

Castrol launches new engine 

oil performance standard 

for hybrid cars 

Castrol’s HYSPEC standard is designed 

to ensure Castrol’s oils for hybrid cars 

provide exceptional performance 

when faced with challenges unique 

to hybrid powertrains 

Castrol has launched HYSPEC, its new 

technical quality standard for the company’s 

expanding range of engine oils for hybrid 

vehicles. HYSPEC is a technical benchmark 

to measure the performance of Castrol’s 

engine oils for hybrids to ensure they 

provide exceptional performance when 

faced with the unique challenges associated 

with the workings of modern hybrid 

powertrains. 

The launch of Castrol’s HYSPEC standard 

comes at a time when the demand for 

hybrid technology continues to grow – by 

2025, a quarter of cars sold globally are 

expected to have a hybrid powertrain1. 

Castrol’s HYSPEC standard is a first-of-itskind 

in the industry for hybrid vehicles and 

will support both car workshops and their 

customers in identifying the most suitable 

engine oil for their hybrid car. 

While Castrol’s portfolio already 

includes many hybrid-ready engine oils, 

those badged with the new HYSPEC logo 

have been specifically tested against the 

HYSPEC standard to offer strong resistance, 

protected switching, and fuel economy2. 

These products also demonstrate at least 

25%3 benefit against the HYSPEC standard, 

across the critical areas of contaminants, 

engine intermittency and system efficiency. 

Hybrid tech creates challenging 

operating conditions 

The switch between an internal combustion 

engine (ICE) and electric motor challenges 

engine oil in three key areas: increased 

contamination due to cooler engine 

temperatures; reduced performance and 

protection due to engine intermittency; 

and a reduction in system efficiency due to 

cooler running and lower oil temperatures. 

Switching between an electric motor 

and ICE can cause hybrid engines to run 

at cooler temperatures, which can lead 

to water and fuel build-up in the oil. This 

can disrupt the effectiveness of some 

oils and cause engine deterioration. The 

switching between two power sources also 

means hybrid engines can operate at lower 

speeds, and then ramp up to high engine 

speeds quickly. Some oils can’t keep up, 

resulting in reduced engine performance 

and protection. Cooler running and lower 

oil temperatures can also lead to reduced 

engine efficiency and in turn, poorer fuel 

efficiency and charging of the battery. 

Comprehensive research and 

development process 

Castrol has spent over 25 years researching, 

testing, and reporting on the characteristics 

of hybrids, as well as utilising this expertise 

to ensure its engine oils for hybrids deliver 

against the highest technical parameters 

and meet its HYSPEC standard. Castrol 

conducted a year-long road trial using mild, 

full, and plug-in hybrids to capture over two 

billion pieces of data. Combined, the cars 

travelled over 300,000 kms, for more than 

7,000 hours – the equivalent of driving 24/7 

for more than 42 weeks! 

Castrol has also worked closely with 

some vehicle manufacturers to develop 

hybrid testing techniques to enable them 

to constantly refine their vehicles and 

improve performance. In addition, Castrol 

has worked closely with motorsport teams 

including the BWT Alpine F1® Team and 

Ford M-Sport WRC to test its engine oils 

under the toughest conditions. 

To validate its findings, Castrol 

commissioned a third-party consultancy 

and external experts to conduct research 

with service centres, fleet operators and 

car owners to deliver a wider perspective 

on global markets. 

To learn more about HYSPEC and 

Castrol’s range of engine oils for hybrids, 

please visit: HYSPEC – CASTROL’S HYBRID 

PERFORMANCE STANDARD | HOME 

14 THE GARAGE 

14,News Castrol Hyspec.indd 1 27/07/2023 12:25

Reduce ‘Key to Key’ Time by Choosing Adhesives to 

REPAIR, REPLACE, REBUILD 

ADVERTISEMENTFEATURE 

Body shops face significant obstacles to maximising efficiency, shrinking 

key-to-key times, and keeping costs down in an economic climate that continues 

squeezing margins. Julian Pateman, Key Account Manager for TEROSON®, discusses 

how adhesives can help transform the vehicle maintenance and repair industry. 

In today’s rapidly evolving vehicle 

maintenance and repair landscape, 

finding a versatile solution to reduce 

labour times and free up the workforce 

is more critical than ever. A simple 

adhesive can lower key-to-key times 

while maintaining original equipment 

manufacturer (OEM) quality, to ensure body 

shops keep their outstanding reputations. 

Repair 

For example, the traditional method of 

dealing with bumper damage has been to 

replace the bumper. However, if the body 

shop can repair the damaged part with 

an adhesive rather than replacing it, it 

could save considerable time for both the 

customer and the shop. 

Did you know – due to global supply 

chain issues – it could take anything up to 

six months for a new bumper to arrive at a 

body shop? 

Those difficult wait times when acquiring 

parts can significantly impact body shops 

and customers. While vehicles are in the 

shop, customers can spend considerable 

time driving courtesy cars as part of their 

insurance policy. However, the insurers 

pass the supply costs onto the body shop, 

squeezing the body shops’ margins. 

Getting the customer back in their car 

promptly using a robust and fast-curing 

adhesive to mend a minor bump benefits 

the body shop and their margins. It also 

ensures customers can quickly be back 

on the roads in the familiarity of their own 

vehicle. 

Henkel are already ahead of the game 

in reference to sealants and surface 

protection when it comes to health and 

sustainability. For example, our latest 

addition of Plastic Repair materials are 

ME (micro emission) also many of the 

TEROSON products address this, like the 

water-based stone chip and underbody 

protect and adhesives and sealants which 

have no health & safety label warnings. 

Thus, body shops can confidently protect 

their workforce and help to hit their own 

sustainability and VOC targets. 

Replace 

Of course, depending on the damage, 

there may be more appropriate answers 

than repairing the part. A body shop 

may need to replace some of a vehicle’s 

frame in the event of excessive damage 

to a vehicle. However, the body shop 

cannot take the decision lightly and must 

consider various safety measures when 

undertaking structural changes. Central to 

those standards is the frame being impact 

resistant after the replacement. 

By using a suitable adhesive with a high 

crash-safety solution, body shops can 

ensure that a vehicle’s structure is held 

together to safeguard any passengers in 

the event of a collision. Not only that, but 

the adhesive must maintain its robustness 

when adhering to a wide range of materials. 

Henkel structural adhesives 5055 and 5065 

will bond to aluminium, steel and sheet 

moulding compounds without primer. 

At Henkel, we extensively test 

TEROSON adhesives, including at extreme 

temperatures ranging from -40°C to +80°C, 

to ensure no vehicle is compromised when 

replacement parts are installed with our 

adhesives. 

Bonding is highly effective when it comes 

to joining different materials including boron 

steel maintaining safety standards and 

increasing vehicle stability. Bonded joints 

are protected against the kind of corrosion 

caused by environmental factors. Corrosion 

may weaken the car body structure and 

adversely affect driver safety. 

Rebuild 

When it comes to rebuilding, getting vehicle 

standards as close to an OEM finish is the 

key. Using adhesives, humans can now 

replicate seams to the same standard as a 

robot, for example car manufacturers are 

now using liquid applied sound dampening 

adhesives rather than bitumen pads. Which 

can be replicated in the aftermarket using 

9320 SF in conjunction with a wide stream 

nozzle and a flat stream nozzle. 

However, the finish does not mean 

compromising on time. Based on an average 

time of 120 minutes per repair, Henkel 

estimates that using an adhesive can save 

25% on the rebuild time. 

SUMMARY 

Repair, Replace, Rebuild 

By understanding the specific pain points 

faced in the vehicle maintenance and repair 

industry, Henkel has leveraged its expertise 

to provide a wealth of versatile, quality 

solutions through our TEROSON brand. 

Product simplicity in both set-up and 

usage vastly reduces key-to-key times. In 

most applications, is simply a matter of 

choosing the right adhesive, nozzle and 

applicating gun. From beginning to end, 

the process makes for a better, more 

efficient service with improved margin and 

quality finishing to an original equipment 

manufacturer standard. 

Yet selecting the correct product can 

be a challenge. At Henkel, we actively 

collaborate with our customers, suppliers 

and partners to find the best solution for 

each customer. By sharing knowledge, we 

hope to empower all clients in navigating 

the challenge of making the right choice 

with adhesives first time, every time. 

THE GARAGE 15 

15,News Teroson.indd 1 27/07/2023 12:26

BRIDGESTONE’S AUTONOMOUS 

JOURNEY GAINS TRACTION 

AT GOODWOOD 

Bridgestone has helped bring a vision of autonomous 

driving to life for thousands of onlookers to 

appreciate, in a unique glimpse into the future of 

mobility at the Goodwood Festival of Speed. 

The tyre manufacturer partnered with The Indy Autonomous 

Challenge (IAC) at the first UK showing of its latest 

autonomous driving technology. At the same time, members 

from three IAC university teams are on the ground conducting 

scans and digitally mapping the Goodwood Hillclimb to support 

IAC’s 2024 return for a historic autonomous hillclimb challenge. 

Bridgestone formed a partnership with the Indy Autonomous 

Challenge (IAC) in 2020 to supply tyres and technical expertise 

for the world’s first autonomous high-speed racing competition 

and its bespoke Potenza products are now helping to drive 

autonomous motoring to the next level. 

Bridgestone’s North Region Vice President Andrea Manenti 

said: “Our work with the Indy Autonomous Challenge, its partners 

and its participating teams is part of a shared passion to push 

the boundaries of self-driving car technology and increase public 

awareness of the positive impact that automation can have on 

society. 

“These efforts closely align our vision at Bridgestone to create 

new value as a sustainable solutions company. This vision extends 

beyond tyres to advance sustainable technologies and digital 

platforms that support a world of future mobility that includes 

electric, autonomous and connected vehicles. 

“Through the IAC, we’re able to help university engineering 

teams understand the role tyres play on vehicle performance 

and how they can be incorporated as part of the design and 

development process for autonomous technologies.” 

The IAC is exhibiting as part of the festival’s Future Lab area, 

which gives an insight into the future of mobility with concepts 

that may become a reality in our lifetime. 

The Indy Autonomous Challenge is based in Indiana, U.S. and 

organises a series of competitions among full-scale autonomous 

racecars. Last month, the IAC announcedthat team PoliMOVE 

won the first-ever autonomous driving road course time trial 

competition, held at the Monza “Temple of Speed.” The historic 

feat took place as part of the Milan Monza Motor Show (MIMO) at 

the Autodromo Nazionale Monza. 

Bridgestone’s involvement in the Indy Autonomous Challenge 

also aligns with its Bridgestone E8 Commitment that serves as 

the axis to drive management while earning the trust of future 

generations. 

The E8 Commitment consists of eight Bridgestone-like values 

starting with the letter ‘E’ (Energy, Ecology, Efficiency, Extension, 

Economy, Emotion, Ease, and Empowerment) that Bridgestone 

will commit to creating together with employees, society, 

partners and customers to realize a sustainable society. 

The sponsorship aligns with: ‘Energy’: Committed to the 

realisation of a carbon neutral mobility society’, ‘Ecology’: 

Committed to advancing sustainable tyre technologies and 

solutions that preserve the environment for future generations” 

and ‘Efficiency’: Committed to maximizing productivity through 

the advancement of mobility”. 

16 THE GARAGE 

16,News Bridgestone.indd 1 27/07/2023 12:27

NEWS 

HELLA presents first 

rectangular Bi-LED 

headlamp 

● Bi-LED headlamp with advanced lighting technology and electronics for a wide 

range of applications and maximum demands 

● Extraordinarily slim design and technological freedom thanks to modular system 

HELLA, the automotive supplier 

operating under the umbrella brand 

FORVIA, is launching the SlimLine 

Bi-LED headlamp, the first rectangular 

light module in the HELLA portfolio, and 

thus following a major trend in terms of 

design. The headlamp offers excellent light 

output and is ideal for a wide range of 

highly demanding applications. Thanks to 

its solid housing and robust construction, 

it can be used in harsh environments and 

for heavy-duty applications. For example, 

its high vibration resistance makes it ideal 

for use with construction machinery, while 

the IP 6K9K protection rating makes it 

particularly dust-proof and resistant to 

high-pressure cleaning. 

The Bi-LED headlamp is equipped 

with reverse polarity protection ensuring 

the headlamp is protected even if the 

connection is accidentally reversed. 

The headlamp’s thermal management 

maximises service life and ensures full 

functionality at temperatures down to -40 

°C and up to +60 °C. With a high colour 

temperature of 5,500 Kelvin, it has an 

illumination similar to daylight, ensuring an 

even safer and more comfortable driving 

experience for all types of vehicles. 

The SlimLine Bi-LED headlamp, which 

offers low and high beam in a single 

headlamp module, is suitable for use on 

agricultural and construction machinery, 

trucks, buses, motorhomes, in the 

powersports sector, but also on passenger 

cars and sports cars. The headlamp bezel 

can be customised in terms of colour or 

can be provided with an individual logo 

to emphasise the unique appearance 

of the vehicle. Together with the LED 

combination lamp LEDayFlex III, the new 

rectangular headlamp offers attractive 

design options and perfect combinability. 

The Bi-LED headlamp is the first 

product from the brand-new SlimLine 

range and will soon be available to 

the market. Two modules, a fog light 

with cornering light and a module that 

combines daytime running light, position 

light and direction indicator, are currently 

under development and will perfectly 

complement the SlimLine family in future. 

THE GARAGE 17 

17 News Hella Slimline Light.indd 1 27/07/2023 12:28

SmartRepair DPS.indd 1 27/07/2023 11:43

SmartRepair DPS.indd 2 27/07/2023 11:43

NEWS 

Introducing the GYS 

Super Pro EV Charger 

A Flexible and Affordable EV Charging Solution for Garages 

As the demand for electric vehicles 

(EVs) continues to rise, the need for a 

convenient and efficient charging solution 

becomes paramount. The conventional 

solution may be to install fixed charging 

points. Although this can be helpful, it 

does come at a price, and any EV that 

needs to be charged needs to be moved 

to that location. GYS has developed a new 

product that will charge EV’s and Plug-in 

Hybrids (PHEV) from existing power points, 

without requiring a costly installation. 

GYS are pleased to announce the 

launch of the NEW Super Pro EV Charger. 

Requiring no fixed installation, this 

portable EV charger operates on both 

single and three-phase power, and can 

charge at an impressive rate of up to 22kw 

(equivalent to approximately 70 miles of 

charge per hour). 

“By moving the charger to the car 

rather than the other way around, the 

GYS EV Charger streamlines the charging 

process and eliminates unnecessary 

inconveniences. Its compatibility with a 

wide range of power outlets and ability to 

maximise charging rates make it an ideal 

choice for businesses seeking a reliable EV 

charging solution.” Kayley Parslow, GYS 

The GYS Super Pro EV Charger is the 

perfect solution for any garage looking to 

offer efficient and hassle-free charging 

options for electric and plug-in hybrid 

vehicles. Its flexibility and affordability 

make it an invaluable asset for businesses, 

particularly those with access to threephase 

or high-current single-phase power 

supplies. 

With a price of only £899, the GYS Super 

Pro EV Charger offers an unbeatable 

value for businesses seeking a reliable EV 

charging solution. 

Key Features of the GYS Super Pro EV Charger: 

● Suitable for Plug-in Hybrids (PHEV) 

and full EVs 

● Supplied with 3 cables: single-phase 

13A, single-phase 16A and threephase 

power cables 

● Long reach cables for enhanced 

flexibility and ease of use 

● Time delay function to take 

advantage of off-peak electricity 

rates 

● Eliminates the need for costly fixed 

installations 

● Made in France 

20 THE GARAGE 

20,News GYS Charger.indd 1 27/07/2023 12:29

SERMI scheme 

off to strong 

start, says IGA 

NEWS 

BM Catalysts 

launches nine 

new parts in latest 

range expansion 

UK independent garages have responded 

enthusiastically to last week’s announcement that 

they will be able to access Security-related Repair 

and Maintenance Information (SERMI) using the 

same framework as their EU counterparts, thanks 

to agreements reached by the Independent Garage 

Association (IGA). 

The IGA reports that garages are getting in touch in large 

numbers to register their interest in the scheme, which 

will transform the way garages and workshops access 

manufacturer technical information on security systems 

such as keys and ECU coding, by creating one central audit 

and certification process. 

IGA Chief Executive Stuart James said: “Independent 

garages have a real hunger to keep up with the ever-more 

advanced technologies in modern vehicles, and so we have 

seen an extremely positive response from the sector to our 

news with expressions of interest flooding in.” 

The scheme is available to all UK garages on an equal 

footing and is being delivered on a not-for-profit basis 

in the UK by RMI Standards and Certification. Fees have 

been set at a level that should be affordable for all garage 

businesses. 

The first step for any garage wanting to register for the 

scheme is to obtain Basic DBS certificates for the business 

owner and the employee or employees who will be 

registered to the system. 

Stuart is encouraging any garage with an interest in the 

scheme to get in touch now, get the ball rolling on their 

DBS checks, and be at the front of the queue for formal 

enrolment, expected to begin in late July. 

He added “The hard work is now starting with the rollout 

and the statutory side of getting this scheme up and 

running.” 

“We are delighted to be able to offer something so 

positive for independent businesses. They will finally have a 

robust system for accessing security-related information. 

SERMI is the key to the future.” 

Europe’s leading manufacturer of aftermarket hot end 

emissions products, BM Catalysts, has expanded its range 

with nine new references, including seven new catalytic 

converters and two pipes. 

The range expansion comes as part of BM Catalysts’ 

commitment to be at the forefront of the aftermarket 

product offering. The nine new references provide coverage 

to an extra 327,150 vehicles in the European car parc, with 

six of the nine new parts Euro 6 compliant, meeting the 

most stringent Euro emissions standards. 

BM Catalysts offers a complete solution to motor factors 

and technicians with an extensive range of fitting kits 

available. 

Complementing its regular range expansions to increase 

European vehicle parc coverage, BM Catalysts also has an 

uncompromising approach to research and development, 

working to identify additional fitments to offer even greater 

choice to motor factors and garages. 

To view the full BM Catalysts parts range visit: 

www.bmcatalysts.com. 

THE GARAGE 21 

21,News BM Cats, IGA.indd 1 27/07/2023 12:30

NEWS 

Copart to increase 

storage capabilities by 

50% in Cambridgeshire 

Global leader in online vehicle remarketing and recycling, Copart 

UK, has secured final planning permission to expand their site 

in Wisbech, adding 50% to their vehicle storage capabilities in 

Cambridgeshire. 

Originally announced last year, expansion works can now commence 

at Copart’s Operation Centre in Wisbech, which will support the 

company’s continued growth in the East of England. 

Once completed, the expansion will make Wisbech a 20-acre site, 

increasing vehicle storage capacity by 50%. 

This expansion is part of Copart’s extensive reinvestment strategy 

to meet continued demand from their customers, including most of 

the UK’s major insurance companies and thousands of nationwide 

automotive customers. 

This includes a programme of land acquisition alongside 

continuous improvement at existing sites and reinvestment in 

transport, services, and technology. 

Today’s news follows a series of similar growth and investment 

announcements from Copart over the past year, including continued 

expansion at their Super Centre in Bristol, a new 31-acre site in East 

Kilbride, and a nationwide sustainability refurbishment programme at 

existing Operation Centres. 

Copart anticipates the full 20-acre site at Wisbech to be 

operational by spring 2023. 

Phil Briggs, Copart UK’s Director of Operation Centres, Transport & 

Engineering, said: 

“We’re fully committed to continuously growing and improving 

services to our customers, so we’re pleased to be extending our 

Wisbech Operation Centre, more than doubling its storage capacity 

in the East of England. 

“Not only will this further strengthen our unrivalled operational 

capabilities in this part of the country in line with the continued 

growth of the UK car parc, but with extreme weather events 

becoming more prevalent the provision of latent storage capacity for 

our customers is more important than ever.” 

Tyre management boost, as 

handheld scanner comes to the UK 

AES UK (Automotive Equipment Solutions) has introduced 

a hand-held tyre scanner which allows commercial vehicle 

operators, workshops and tyre retailers to quickly and accurately 

measure tyre tread depth. 

TreadReader HD (Heavy Duty) is a compact, 

easy-to-use device which provides full-width 

tread depth analysis and creates a detailed 

scan of each tyre to within 0.2mm. 

Used in combination with the cloud-based 

management platform app, TreadManager, 

the scanner calculates tyre tread depths 

with 3D colour-coded graphics showing tyre 

conditions, tread warnings and safety alerts, 

such as under-inflation or wheel alignment 

recommendation. TreadManager can also 

be integrated seamlessly with workshop 

management systems via API access. 

“This unique tool is set to revolutionise 

tyre management for all HGV, PSV and LCV 

operators,” says AES UK Director, Tom Coad. 

“Using the dedicated commercial vehicle IOS 

or Android App, each tyre can be measured 

in around 20 seconds with all tyre scan data 

saved to the cloud for printing out and used 

for potential DVSA checks and maintenance 

reports.” 

Tom Coad explains that TreadReader HD 

speeds up routine vehicle maintenance and 

helps to guard against tyre failure. Moreover, 

the accuracy and simplicity of the system 

helps with wheel alignment inspections 

and provides workshops with an affordable 

solution to help sell alignment as a service. 

“Uneven tyre wear is often connected with 

a wheel alignment problem,” says Tom. “So, 

not only will the device immediately point to 

safety issues and potential tyre replacement, 

but it also provides early warning regarding 

mis-aligned wheels and axles. Workshops can 

therefore take immediate corrective action 

and then refer to the captured tyre data for 

ongoing wheel alignment checks.” 

According to AES UK, the TreadReader 

HD handheld scanner provides accurate 

readings even for wet or dirty tyre treads and 

is ideal for all tyre inspection applications 

in workshops, service centres, MOT lanes, 

depots, and mobile inspections. 

“TreadReader HD far surpasses the 

accuracy and reliability of basic dip gauges 

and non-contact ‘laser pointers,’ adds 

Tom Coad. “Unlike traditional stand-alone 

devices it works with the non-subscription 

(free to use) app, to get the job done faster 

and with greater accuracy, while allowing 

service managers to view multiple vehicle 

reports and technician activity.” 

Established in 2005, AES UK (Automotive 

Equipment Solutions) is the first UK 

distributor of TreadReader HD. The company 

is also sole distributor for Josam, providing 

commercial vehicle alignment and CV 

workshop equipment, along with on-site 

training, servicing and equipment calibration 

to operators throughout the UK. 

More about AES UK at: a-e-s-uk.co.uk 

and TreadReader at: a-e-s-uk.co.uk/ 

treadreader/ 

22 THE GARAGE 

22,News Copart, AES.indd 1 27/07/2023 12:31

NEWS 

MAHLE Aftermarket issues 

fitment advice on EV and 

hybrid A/C compressors 

Textar 

launches 

new premium 

brake pad and 

disc references 

MAHLE Aftermarket UK has issued best-practice advice when 

servicing and replacing electric air conditioning compressors 

for hybrid and electric vehicles (EVs). 

MAHLE recognises that the thermal management system 

on these alternatively fueled vehicles can be complex, as the 

temperature control of the battery and power electronics 

play just as an important role in the heating and cooling of the 

vehicle cabin, in turn, meaning servicing and maintenance will 

also play an important role. 

Air conditioning compressors for electric and hybrid vehicles 

differ from belt-driven models in many ways and it’s therefore 

important to follow best-practice tips to ensure maintenance 

is carried out efficiently, says Alan Povey Quality, Warranty & 

Technical Representative at MAHLE Aftermarket. 

Selecting the correct oil 

As electrically driven compressors are hermetically sealed, 

the absence of a drive shaft for the belt drive means that 

refrigerant cannot escape via the shaft seals. 

The electric motor for the drive is located within the 

compressor housing. Since the motor encounters refrigerant 

and refrigerant oil, only oil with insulating properties may be 

used. There is a risk of short circuit if moisture enters the 

refrigerant circuit. PAO multigrade oils are therefore preferred 

due to their non-hygroscopic properties. 

However, technicians should always follow the vehicle 

manufacturer’s specifications when selecting the refrigerant 

and compressor oil. Choosing the correct refrigerant oil, as 

well as regular air conditioning services, are crucial to the safe 

operation of electric air conditioning compressors. 

Electric compressors generally do not have an oil drain plug, 

so it is not possible to adjust the system oil quantity via the 

compressor. The air conditioning system must therefore be 

flushed before installing a new compressor. This is the only way 

to ensure that the system is free of oil residues and to avoid 

overfilling. 

All nonflushable components must be replaced, as must the 

drier. 

Many vehicle manufacturers use special programmes when 

commissioning a new air conditioning compressor. By means of 

a diagnostic tester, these programmes ensure a slow start-up 

and therefore prevent a sudden intake of compressor oil from 

causing consequential damage such as a hydraulic shock. 

Braking specialist TMD Friction UK has introduced three 

new brake discs and one new brake pad to its premium 

Textar brand range. 

TMD Friction UK constantly monitors the aftermarket 

to develop high quality braking products and extend its 

product offering to cover a wider selection of vehicles 

than ever before. 

Within the Textar premium brake pad product line, a 

new reference with part number 2628701 is now available, 

fitting Audi Q2, Q3 and Sportback, TT Roadster, Skoda 

Superb and Volkswagen Tiguan 2016- models, plus brandnew 

Seat Tarraco and Volkswagen Atlas cars. 

New premium Textar brake discs are now available for 

Range Rover (L405) and Range Rover Sport (L320 and L494 

models) with part number 92235605, plus Ford Tourneo 

Connect, Transit Connect MPVs and vans (2013-), with new 

reference 92326103. 

The final brake disc reference launched in the latest 

premium range expansion, part 92342803, fits Hyundai 

Santa Fe car and van models (2015-), plus KIA Sorento 

cars. 

Customers can be assured of high-end braking quality 

with Textar products, with each new part going through 

extensive testing and quality assurance over a three-year 

development cycle before being released. Knowledge 

gained from its original equipment development is 

cascaded to its aftermarket product lines, so customers 

know they’re getting the very best. 

Technicians and workshops can find out more about 

the latest TMD Friction UK products online via the Textar 

Brakebook online catalogue. Customers can also use the 

Textar Brakebook app to view Textar’s product range onthe-go. 

THE GARAGE 23 

23,News Textar AND MAHAL 2.indd 1 27/07/2023 12:31

The Road 

to Inclusive 

Workshops 

Castrol study identifies five key 

steps to help create a more 

inclusive workshop experience. 

Recent research from Castrol finds that there is significant 

opportunity to make automotive workshops more 

inclusive, from first impressions through to post-service 

engagement. 

The Castrol study titled, “The Road to Inclusive 

Workshops”1,focuses on different people’s perceptions and 

experience of independent workshops and is the first in a 

series of studies exploring how workshops might enhance their 

approach to inclusivity. 

This first study which was conducted across seven markets: 

China, Germany, India, Malaysia, Poland, Thailand, and the 

United States, focused specifically on women’s experiences 

at workshops and identified five steps that workshop owners 

can consider taking to create more inclusive workshops, and 

hopefully attract a wider customer base. 

1. Arriving at the workshop: Ensure customers feel more 

comfortable right from the start: with parking, clear signage 

and clear communication. 

2. Entering the workshop: Provide a designated reception area, 

that is inviting, clean and well lit. 

3. Vehicle repairs: Build trust with respectful communication and 

transparent pricing. 

4. Waiting for the vehicle: Create a comfortable environment 

away from the shop floor with amenities. 

5. Post-service and after-sales: Continue communication during 

and after the transaction, with additional services provided to 

help secure future business. 

Overall, the message from the research was clear; across 

cultures and geographies customers (particularly women in this 

case) are looking for high quality, professional, and trustworthy 

customer service. 

Nicola Buck, Chief Marketing Officer, at Castrol says: “Our 

‘Road to Inclusive Workshops’ study series is another concrete 

step in this direction. The first study in our series explores the 

experiences and expectations of what female customers want. 

Based on these findings we’ve identified how workshops can 

adapt their current offers and create more inclusive workshops. 

While there is still much more to do, both across our Castrol 

branded network and the industry generally, we hope this 

research will help improve the experience for all our customers 

and opportunities for workshops as well.” 

Helping workshops navigate the road to inclusivity 

To help workshops put these key learnings into practice, 

Castrol has developed a five-part micro-learning experience. 

This program will be supported with printed and digital materials 

to reinforce the training, as well as consumer communications 

that hope to demonstrate workshop commitment to providing a 

better quality of customer service. 

To find out more, please visit: https://go.bp.com/YBZqJ 

24 THE GARAGE 

24,Feature Castrol.indd 1 27/07/2023 12:32

WORKSHOP 

Totalkare Launch 

Expanded Range 

of Tyre Changers 

Workshop equipment experts 

Totalkare are delighted to bring 

to market their expanded reach 

of tyre changers for both Heavy Duty and 

Light Commercial Vehicles. This helps the 

established business to maintain their 

industry leading position and continue 

to provide everything that a commercial 

vehicle workshop might need for changing, 

repairing and inspecting tyres across the 

full breadth of commercial vehicles on the 

road. 

With a varied range of products 

across both the heavy duty and light 

commercial range, Totalkare showcase 

the specifications and limitations of each 

changer. They also offer expert advice 

and service to ensure that each workshop 

purchases the most appropriate equipment 

for their service offering. 

Bringing tyre changing in house can 

benefit workshops of all sizes, allowing 

both financial and time savings without the 

reliance of outsourcing. With specifications 

available to cover all types of tyre and wheel 

servicing facility, from entry level machines 

through to fully automatic setups, Totalkare 

pride themselves on offering the full range 

of products to allow support for all sizes of 

garages no matter what sort of commercial 

vehicles they might service. 

As workshops see the costs of 

maintenance and repair for dated 

machinery continue to rise, investment in 

the latest and safest equipment ensures 

they are able to provide continuous service. 

This increased business efficiency is key to 

ensure preparation for any job that might 

roll through the workshop doors, and 

Totalkare are continuing to monitor the 

marketplace and expand their offering to 

best support the hard workers in this core 

industry. 

Offering a selection of market leading 

tyre changers, Totalkare’s range includes 

uniquely designed 4 roller systems capable 

of dismounting and mounting a tyre in only 

30 seconds, as well as super duty truck tyre 

changers where the operating dimensions 

of the clamping unit and head-tool carriage 

allows operation on a wide range of wheels. 

Whether the work requires lever type 

hydraulic distributors or pneumatically 

tilting columns for peak rigidity to prevent 

rim damage, they have the right product for 

the job. 

The product range comprises: 

NAV101 - This commercial tyre changer is 

capable of dismounting and mounting a 

tyre in only 30 seconds thanks to its unique 

design featuring adjustable arm positioning, 

a 4-roller system and bead breakers 

supported by two separately controlled 

arms. 

Karacter - This automatic leverless 

tyre changer is ideal for cars and light 

commercial tyres. It works for wheel 

diameters up to 46” and rim diameters 

from 10” - 24”, with max width 15”. 

NAV26HW - For workshop or roadside use, 

this mobile tyre changer uses hydraulic 

clamping and up/down movement with a 

standard roller for tube tyres. 

HP643 

HP641 - This is a light commercial 

automatic tyre changer with double-acting 

bead breaker cylinder, designed to work on 

even low-profile and large-sized steel or 

alloy rims. 

HP643 - With an extra-wide, heavy-duty 

frame this light commercial tyre changer is 

designed for high output garages, working 

on any wheel up to a maximum width of 

15”. 

NAV11 - This heavy duty truck tyre changer 

provides the ability to service a wide range 

of wheels, including super-single, thanks to 

the operating dimensions of the clamping 

unit and head-tool carriage. 

Totalkare will be demonstrating its NAV11 

tyre changer at the Recovery Tow Show 

at Telford International Centre on 20-21 

September 2023 alongside its marketleading 

mobile column lifts, vehicle pit, 

mobile and in-ground brake testers and 

more workshop equipment. 

HP641 NAV26HW NAV11 NAV101 Karacter 

25,Feature TotalKare.indd 1 27/07/2023 12:33

WORKSHOP 

Creating tomorrow’s garages 

via today’s refurbishments 

As governments worldwide prioritise environmental protection and 

sustainable mobility, the automotive industry is witnessing a remarkable 

shift towards sustainable technologies, with Electric Vehicles (EVs) 

including Hybrid vehicles (PHEVs) and Battery Electric Vehicles (BEVs) 

at the forefront of this evolution. With the increasing adoption of EVs, 

it’s important for garages to adapt to this transformative trend and equip 

themselves for servicing these vehicles. 

It’s easy to understand why some garages 

may feel the upgrades required are a 

minefield, with some repair garages being 

designed and built in the 1970s and 1980s 

and therefore ideal for cars manufactured 

during that period. These days, the electric 

vehicles requirements for servicing has 

added another dimension to the facilities 

that garages need to consider, most notably 

the impact of these heavier vehicles. 

However, this evolution should not be 

a daunting one, as it comes with as many 

opportunities for garages, as it does 

changes. Here are some considerations for 

workshop owners looking to welcome EVs 

into their service bays. 

Out with the old, in with the new 

One of the most important changes that 

garages should embrace is the specialised 

equipment required to service electric 

vehicles. These include; suitable vehicle lifts, 

battery removal equipment, insulated tools, 

tyre and wheel equipment, charging stations 

to name a few. 

The replacement of unsuitable lifting 

equipment, in favour of vehicle lifts which 

can accommodate heavier vehicles and 

enabling safe access to the batteries 

themselves are important. There are 

dedicated EV vehicle lifts, which are 

designed with no base plates, with the 

appropriate tonne capacity and have 

special jointed lift pads, allowing improved 

clearance without lifting arms getting in the 

way of the battery removal. Garages should 

invest in equipment that can safely lift and 

support the weight of electric vehicles 

without causing any damage to their unbody 

components. 

Specialist equipment will be needed to 

remove and replace batteries which can 

often weigh more than 400kg. It’s worth 

noting that batteries that offer the greatest 

distance for the motorist will usually weigh 

more than others, due to their increased 

storage capacity. 

Electric vehicles have different 

components, such as electric motors, 

and power electronics, that necessitate 

specialised tools for repair and 

maintenance. A range of insulated tools, 

specifically designed for dealing with high 

voltage vehicles, ideally stored in adequate 

storage / work benching solutions, which 

have waste and dispensing cabinets, easily 

accessible to the bay the technician is 

working on. 

Another important consideration is the 

need for garages to be able to offer highquality 

wheel alignment services. Correct 

alignment will increase the efficiency of 

an EV’s battery while at the same time 

helping to reduce unnecessary wear on the 

tyres. This also represents an opportunity 

to garage owners to upsell the service to 

customers. Some wheel alignment systems 

don’t anchor the wheel alignment service 

to one bay, giving more flexibility so garages 

can maximise the opportunities in the 

workshop. 

All the solutions, and all under one roof 

The solution lies in a comprehensive 

refurbishment that adapts the garage to 

all current needs and, importantly, helps 

to make it future-proof at the same time. 

Depending on the current site, this can 

mean a redesign in regard to footprint, as 

well as to the equipment that’s being used. 

Needless to say, the basic replacement 

of existing equipment is only part of the 

story. Other factors will come into play here, 

including those relating to health and safety. 

Working on electric vehicles poses unique 

safety challenges compared to conventional 

cars. There could be issues with the amount 

of space that technicians will have in order 

to operate safely, for example, and of 

course handling high-voltage batteries in 

the correct way is vital. In addition, other 

considerations (such as investing in charging 

stations) can be a great way to attract more 

EV customers to the facilities. 

With so many important factors needing 

to be considered, the sensible option is to 

bring in specialists that can handle every 

aspect of the refurbishment. This can 

include the design of the overall workspace, 

for example, the supply and installation 

of vehicle lifts and other equipment, the 

provision for safe working at all times, the 

allocation of adequate space for working 

and for having ready access to tools and 

so much more. While some companies will 

be able to help with some of these factors, 

very few will be able to provide everything 

in-house. 

As EVs become more prevalent on our 

roads, workshops that adapt and invest in 

their electrification journey will undoubtedly 

be better positions to thrive in this exciting 

new era of mobility. 

26 THE GARAGE 

26,Feature EV Article.indd 1 27/07/2023 12:33

WORKSHOP 

MAHLE updates 

air conditioning 

maintenance range 

MAHLE Aftermarket UK has unveiled 

its latest range revamp in its popular 

air conditioning maintenance product 

portfolio, as it continues to meet 

increased demand. 

MAHLE’s latest ArcticPRO ACX Line 

has been updated to offer garages and 

technicians cutting edge technology for 

the best in AC maintenance, as customer 

demand rises. 

“As systems change, and with the 

advancement of electric vehicles (EV), 

maintenance of the AC system will become 

a basic part of vehicle servicing in the 

future,” says Alan Povey, quality manager 

at MAHLE. 

The expanded product range is 

ecological, economical and efficient, 

allowing technicians to provide a 

successful service regardless of the vehicle 

and ambient temperature. 

Additional features include a USB 

interface, WiFi, Bluetooth for remote 

diagnostic and software updates, a Hybrid 

and EV ready unit, a remote system 

allowing immediate technical assistance, 

plus it can be used with MAHLE’s AC 

Remote Viewer app. 

Povey adds: “It’s important technicians 

stay ahead of the curve and continue 

to invest in the new technology to 

take advantage of the market now and 

customers’ requirements going forward. 

As EVs and hybrid vehicles have less items 

requiring maintenance, workshops need to 

have more services available to offer. 

“On current vehicles there is a potential 

loss of pressure, especially on low mileage 

vehicles and where the AC system is 

not used as much such as in the winter. 

Regular use throughout the year ensures 

the components are lubricated and there 

is less chance of condensation gathering 

in the system, but they still need servicing 

regularly to remain efficient.” 

Povey concludes: “Garages should be 

pushing to re-gas systems every two 

to three years. This is a great upselling 

opportunity and helps motorists’ vehicles 

remain efficient. Plus, with new more 

environmentally friendly gas already in use 

and more innovations on the way, garages 

need to be aware and invest in training 

and the latest technology.” 

AS-235SB 

3.5T TWO POST LIFT 

£1,350 +VAT 

AS-6140TA 

4T TWO POST LIFT 

AS-6150A 

5T TWO POST LIFT 

AS-7530D 

MOBILE SCISSOR LIFT 

AS-7430H LOW ENTRY 

FULL RISE SCISSOR 

£1,699 +VAT £2,450 +VAT £1,699 +VAT £2,799 +VAT 

AS-6745P 

4.2T FOUR POST LIFT 

AS-8240TP 

4T SCISSOR LIFT 

AS-7251 

SINGLE POST LIFT 

AS-24SA 

TYRE MACHINE 

AS-B24 

WHEEL BALANCER 

£3,450 +VAT £5,300 +VAT £2,350 +VAT £740 +VAT £645 +VAT 

This is a sample of our huge range of garage equipment, 

always in stock and ready for immediate despatch. 

Visit the website 

for our full range 

www.automotechservices.co.uk Tel: 01889 579945 

EST 1972 

THE GARAGE 27 

27 Adverts.indd 1 27/07/2023 12:34

WORKSHOP 

MAHA UK repeats vital safety messages 

in response to two-post lift maintenance 

and user bad habits 

Maintaining lift pads and arm locks, as well as the proper use of adaptors “rather than lumps of wood”, 

are all key safety messages that MAHA UK is keen to emphasise. Here, the workshop equipment 

supplier advises technicians on how to maximise the longevity and performance of their two-post lifts, 

as well as keep themselves and the vehicles they’re working on safe. 

Lifting equipment needs to be 

assessed by a professional every 

12 months, in accordance with 

Lifting Operations and Lifting Equipment 

Regulations 1998 legislation. That same 

equipment also needs to be maintained 

regularly, the frequency of which is set out 

by the manufacturers’ recommendations 

in keeping with Provision and Use of Work 

Equipment Regulations 1998. 

Not doing so can lead to investigation 

by the Health and Safety Executive, then, 

if culpable, fines and even imprisonment, 

depending on the severity of the 

respective issue. 

Irresponsible users are not only putting 

the vehicles they’re working on in danger, 

but also their employer’s reputation 

and, more importantly, they’re putting 

themselves and their colleagues in a 

perilous position too. 

MAHA UK’s team of experts are still 

observing scenarios where correct 

maintenance procedures for lift pads 

and arm locks, as well as the use of 

appropriate adaptors, are not taking 

place. 

MAHA UK Sales Manager, Nick Austin, 

said: “Despite the risks, we are still 

observing deteriorated rubber pads 

on the ends of lifts where steel is then 

exposed. The point of the pads is to 

provide suitable contact with the vehicle 

to avoid it slipping off.” 

The solution to that is checking the pads 

regularly and replacing when necessary. 

MAHA UK offers replacement rubber pads 

and are not expensive to replace, so why 

take the risk? 

Don’t forget arm locks! 

Over time arm locks can deteriorate, due 

to wear and tear and considerable use, 

but misuse is also a common problem. 

The arm lock mechanism on any two-post 

lift is one of the most important safety 

features and should be checked for 

correct function before and during every 

use. Correct positioning and locking of the 

arms are very important. 

Blocks of wood replacing adaptors! 

Nick also reported witnessing technicians 

use a two-post lift without the correct 

adaptors; instead, they used blocks of 

wood! 

Nick said: “Rather than have a 200mm 

sleeve to reach the chassis or use a 

U-shaped adaptor that goes each side of 

the chassis, like an anti-slip sleeve – the 

rubber pad comes off and the anti-slip 

goes on – I continue to see an ordinary 

two-post lift with a great big oily block 

28 THE GARAGE 

28,29 Feature MAHA.indd 1 27/07/2023 12:35

of wood between the vehicle and the lift 

pad, which is completely unsafe!” 

Once again, this issue can be easily 

avoided, but Nick is concerned that 

because there are so many adaptors 

available and workshop managers are 

under pressure to get a vehicle up in the 

air, a block of wood is viewed as a solution 

– this is very wrong! 

He added: “It’s important that 

technicians are provided with the right 

adaptors, as it is vital to ensure the safe 

and effective use of a two-post lift. Once 

again, it’s a safety issue and could lead 

to serious consequences if an incident 

occurs. Like the rubber pads, they’re not 

expensive and certainly not as expensive 

as a new two-post lift! 

“We offer many types of adaptors, for 

many different vehicles including various 

EVs. Essentially, they lock onto the chassis 

via a locating hole or dedicated position 

along the sill. This type offers increased 

stability to prevent slip – why buy a lift but 

not the adaptors? 

MAHA UK MA STAR offers ‘triple 

safety’ 

MAHA UK’s MA STAR range of two-post lifts 

guarantees outstanding safety, thanks to 

its spindle nut package, patented ‘giraffe’ 

nut breakage detection, motor brake, 

sturdy and solid design, safe usability, 

simple maintenance and service, easy 

installation and intuitive operation. 

These two-post lifts lift to 1,995mm 

and feature stable and torsion-resistant 

columns made from rolled H-section 

steel. They’re capable of lifting vehicles 

up between three-and-a-half, five-and-ahalf 

or six-and-a-half tonnes, depending 

on which option is most appropriate for 

the workshop in question. There is also an 

optional height measurement light barrier 

WORKSHOP 

that detects any obstacles on raising and 

lowering. 

Thanks to all of the safety features, 

along with their straightforward plug and 

play and intuitive, LED-based interfaces, 

the MA STAR range of lifts are a simple but 

effective range in practice. 

For more information, go to www.maha. 

co.uk/en/products /lifting-technology/ 

two-post-lift~t2410 

Your trade 

Our tech 

#MyLamp 

Introducing new, 

brighter colours for 

our inspection lamps 

The RIL6100 MAGflex Rechargeable 

Mini LED Inspection Lamp has proved a 

popular lamp for technicians due to its 

bright 250 lumens, multi-angle functionality 

and magnetic base. 

We’ve now added two new colour options 

to choose from, blue and yellow, so they 

are distinctive and easily noticeable in a 

workshop environment. 

Find out more at: 

www.ringautomotive.com 

/ringautomotive 

RIL6100 RIL6100B RIL6100Y 

THE GARAGE 29 

28,29 Feature MAHA.indd 2 27/07/2023 15:09 

15185 05 The Garage 186 x 134mm Advert.indd 1 22/06/2023 13:21

WORKSHOP 

Delphi sees strong 

demand for BlueTech car kit 

Delphi says demand from independent garages for its BlueTech diagnostics package 

has been rising, as awareness of the platform’s advanced capabilities grows. 

First launched in 2021, the BlueTech 

vehicle communication interface 

(VCI) brings state-of-the-art OBD 

diagnostics to garages. Though they can 

choose to buy the DS180 BlueTech VCI 

only, most are now opting for the ‘Car Kit’ 

package, upgraded in the first quarter of 

2023. 

The ‘Car Kit’ combines the DS180 

VCI hardware with a carry case - plus 

accessories including the USB hub needed 

to support J2534 ‘Pass-Thru’. The kit also 

includes a faster, larger and more powerful 

tablet to run the growing software 

resources quickly and reliably. 

With the upgraded tablet proving a 

popular attraction, Delphi urges garages 

looking at making investment in enhancing 

their diagnostics capabilities to do two 

things. The first is to take a long-term 

view and the second is to fully evaluate 

the resources and support behind the 

equipment. 

“The challenge is to not just think about 

today but the vehicles you will see in 3 to 

5 years time as you don’t want to discover 

you are restricted later,” said Marco 

Lagomarsini, EMEA Commercial Lead for 

Workshop Solutions at Delphi Aftermarket. 

“The problem for technicians is more and 

more jobs on newer vehicles will require a 

modern diagnostic tool and connectivity is 

becoming more tightly controlled. 

“Our BlueTech VCI offers a ‘future 

proof’ solution that works as seamlessly 

as possible with the latest vehicle 

manufacturer gateways with excellent 

coverage and capabilities too.” 

The DS180 BlueTech device is J2534 

Pass-Thru enabled to ‘flash’ update ECUs 

effectively. It also offers an ‘integrated 

solution’ for easy connection through 

the security gateways of many vehicle 

manufacturers, saving technicians the 

time of completing multiple manual 

registrations for different VM portals. 

Delphi’s simple licencing model includes 

their full support package. This brings 

free access to the diagnostic e-learning 

content on Delphi Academy. The fee also 

ensures access to a technical hotline and 

‘lifetime warranty’ on the VCI hardware 

where an uninterrupted licence is in place. 

“The licence includes ADAS capabilities, 

security gateways and VRM look-up so 

there’s no ‘extras’ to pay later,” said 

Marco. “The e-learning resources are 

comprehensive to help garages set up 

and use the package, run procedures and 

better understand Pass-Thru and security 

gateways.” 

Find out more at: www.delphiautoparts. 

com/en-gb/diagnostics-test-equipment 

30 THE GARAGE 

30,Feature Delphi.indd 1 27/07/2023 12:36

WORKSHOP 

Philips Xperion 6000 Workshop light range 

gathers several honours since its launch 

The Philips Xperion 6000 Workshop light range has gathered several honours 

since its launch. Now, the three Philips Xperion 6000 Flood series, lights 

launched late 2022, have also been honoured with two highly esteemed 

international design awards for 2023: The Red Dot and the IF Design Awards 

The Red Dot award recognizes products that demonstrate 

outstanding design, and the Red Dot jurors praised the 

Xperion 6000 Floods’ functionality and ability to create an 

optimised working environment. 

Concept, function, and adaptability are the areas in which the 

Philips Flood lights scored highest for the iF Design Award jurors. 

Both competitions attract thousands of entries annually and are 

judged by design experts worldwide. 

The Red Dot seal of international design quality 

The Red Dot Design Award, whose origins date back to the 1950s, 

is internationally recognised for highlighting the best in design 

and innovation. The Product Design category draws entries from 

sectors as diverse as fashion, robotics, and sports equipment. 

Submissions are evaluated on various criteria, including functional 

performance and aesthetics, with the jury awarding the prized 

Red Dot to products that set new standards in design. 

can remotely power the light on or off by simply waving a hand, 

and thanks to a smart motion-detection function, the light will 

respond. Their “smart handle” can be used as a support to hold 

the light up by itself; as a hook to hang the light from; can be 

screwed onto a tripod or attached to any metal surface with its 

integrated magnets. 

Commenting on the design honours, Andy Fengchao Guo, 

Lumileds Global Product Manager for LED Work Lights, said: 

“Receiving both of these esteemed awards in the same year 

is a remarkable accomplishment, which highlights the careful 

consideration and innovative design behind our Philips Xperion 

6000 Flood light series. Based on customer feedback, those who 

utilise our Philips Xperion 6000 work lights appear to share the 

same sentiment as the judges”. 

To find out more, please visit: Philips.com/Xperion-6000 

The iF Design Award, a global symbol of excellent design 

Celebrating skilful design for nearly 70 years, the iF Design Awards 

provide an arena for quality and creativity of design in a range 

of disciplines. Working in groups of three, jurors rate each entry 

against five specific benchmarks. In 2023 from a pool of over 

10,000 products and projects, the Philips Xperion 6000 flood 

lights range was chosen as a clear winner in the tools category. 

Philips Xperion 6000 Flood lights: Advanced lighting 

performance designed for professionals 

Created with input from car mechanics, the three Philips Xperion 

6000 Flood light series bring a unique smart-zoom function and 

high-performance LED illumination to the workshop market. 

The professional Philips Flood, Flood Audio, and Flood Mini work 

lights help mechanics and other auto professionals see almost 

anywhere, and offer the durability, flexibility, and battery lifetime 

expected from professional-grade equipment. 

Every Philips Xperion 6000 Flood light offers a variable beam: 

a wide-angle homogeneous beam for illuminating large areas 

and a focused beam that concentrates illumination to small 

areas providing superior contrast and brightness that is ideal for 

detailed inspections. 

With the Philips Xperion Flood or Flood Audio, professionals 

THE GARAGE 31 

31,Feature Philips Xperion.indd 1 27/07/2023 12:37

NEWS 

Autogem’s 

Under Pressure 2023 praised 

for inflating TPMS standards 

Automotive retail bosses and industry 

experts have praised Autogem for 

raising standards and awareness 

about TPMS systems, after its nationwide 

competition to discover the UK’s most 

talented technicians concluded in style. 

More than 1,000 retail sites entered 

Under Pressure ’23, with 12 technicians 

beating hundreds to make the final, putting 

their problem-solving skills to the test at the 

Pirelli Performance Centre (PPC) in Burtonupon-Trent 

on Wednesday June 28. 

In its second year, Autogem raised the 

bar with an under-23 technician category 

for the first time, focusing on young, 

emerging talent to supplement its large 

retailer and small retailer entries. 

Pirelli’s state-of-the-art facility 

represented one of the most impressive 

workshops in the UK for the final, in an event 

designed to celebrate excellence whilst 

attracting and retaining talent within the 

industry at a critical time. Hosting Under 

Pressure ’23at the venue also allowed 

Autogem to include a new practical test to 

put finalists under even more pressure than 

last year. 

Under Pressure ’23 is the industry’s 

only dedicated campaign to celebrate 

excellence in TPMS customer engagement 

and technical resolution. It’s a further 

commitment from Autogem to position the 

technology as a stand-alone category on a 

par with brakes, batteries, tyres or any other 

aspect of motoring care. 

A judging panel observed and questioned 

each finalist after they tended to a specially 

prepared car with hidden TPMS issues 

and faults, with scores being given for all 

aspects of their performance. 

Protyre’s Liam Healy was crowned 

the TPMS Expert (large retailer) along 

with Hometyre’s Craig Schwartz (small 

retailer), with Lewis Marshall from Formula 

One Autocentres winning the under-23s 

category. All finalists were praised for 

their ability in detecting various TPMS 

faults in a quick and efficient manner and 

communicating them clearly thereafter. 

Autogem’s Managing Director Prashant 

Chopra said: “What an event! We couldn’t 

have wished for a better venue, with more 

talented finalists, all of whom displayed 

some incredible skills under real pressure. 

“The aim was to raise standards in TPMS 

diagnosis and resolution and to elevate the 

profile of the category as a whole. It’s safe 

to say that we delivered and we couldn’t be 

happier as a result. 

“We were so impressed with the finalists. 

Their sense of professionalism, desire to win 

and pride was great to see, as was a sense 

of real camaraderie. It was competitive, but 

with a sense of togetherness throughout. 

Motoring journalist Rob Marshall added: 

“Autogem have raised the bar once again, 

and we can’t praise them enough for 

their initiative in what was an event we’ll 

remember for a long time. TPMS is safety 

critical and part of the MOT test. It is 

important to raise awareness, which is what 

Autogem have done so well here.” 

Prashant concluded: ““It gave such pride 

to see so many talented working so hard to 

win. We feel we’ve created something really 

special with Under Pressure ’23. 

“To see so many customers embrace this 

initiative meant a lot, and reminds us that 

TPMS is a vital area of the aftermarket that 

really matters to retailers. I’m happy to warn 

our wonderful TPMS gladiators to get ready 

for even more pressure in ‘24” 

For more information about Autogem and 

TPMS, visit www.autogem.co.uk 

32 THE GARAGE 

32,News AutoGem.indd 1 27/07/2023 12:39

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THE GARAGE 33 

33 Product and Services.indd 1 27/07/2023 12:40

PEOPLE 

People stories and movements from around your industry 

Marketing Manager 

joins First Line Ltd 

Aftermarket specialist First Line Ltd. has appointed Alex 

Jarvis-Cleaver as its new marketing manager to spearhead 

the company’s communications strategy and drive brand 

awareness. 

Jarvis-Cleaver has a wealth of 

experience in marketing, having 

led marketing operations at a 

manufacturer of torque tools 

for six years, prior to a brief 

career break that saw him take 

on a trip across the United 

States. 

In his new role, alongside 

developing and executing First 

Line Ltd.’s marketing strategy, 

Jarvis-Cleaver will handle all 

communications, producing 

the company’s regular email 

newsletters, social media 

content, and designing its 

popular branded goods, as well 

as attending trade exhibitions 

to ensure the company can 

continue to embrace the 

latest industry updates and 

innovations. 

On his new role, Jarvis- 

Cleaver said: “I’m excited to 

have joined First Line – a very 

successful organisation with a 

fantastic reputation that’s only 

growing. 

“It’s a renowned aftermarket 

brand set apart by its quality of 

products, and extensive range 

of over 40,000 references 

across 60 product lines. There’s 

so much potential within 

the company and I’m looking 

forward to driving further 

awareness of what First Line 

can offer the aftermarket.” 

Ramón 

Hoekman 

expands role 

within WAI 

WAI’s Vice-President of Sales Europe, Ramón Hoekman, has 

expanded his role to ensure a greater involvement in the overall 

sales and commercial aspects of the business, as the 

organisation aligns under the new umbrella, WAI Europe. 

The announcement comes following a number of 

leadership changes made by the global auto electrical 

specialist, which saw current UK managing director Richard 

Welland now appointed as President of Europe, overseeing all 

European operations. 

Hoekman joined the company in 2007 as a Business 

Development Manager, working his way up to VP Sales EMEA. 

In his new role Ramón will work closely with Richard to enhance 

commercial operations and strengthen WAI’s presence in the 

European market. 

Commenting on his expanded role, Hoekman said: “I’m 

excited to be undertaking this new role within WAI, at a time 

when the WAI brand is increasing its profile among customers in 

the European aftermarket. Through our continued investment, 

we are meeting the needs of an evolving sector and ensuring 

customers benefit from a high quality, reliable partner.” 

Richard Welland added: “Ramón has consistently 

demonstrated remarkable dedication and passion for driving 

growth within our organisation. 

Mark Armitage joins Autotech 

Group as Commercial Director 

Autotech Group has announced the appointment of Mark Armitage, FIMI, 

as Commercial Director - a newly created position for the progressive company. 

With over 30 years of industry 

experience, most recently 

at The Institute of the Motor 

Industry (IMI), Mark brings a 

wealth of knowledge to the 

position and is set to drive the 

growth of Autotech Group’s 

four divisions – Recruit, Training, 

Academy and Connect. 

Joining the automotive 

sector straight from school 

as an apprentice, Mark has 

worked across dealer groups, 

the Department of Education, 

and the RAC in a range of roles 

covering training and business 

development. Alongside 

senior management positions 

within the IMI, he was also 

instrumental in setting them 

up as an Apprentice End Point 

Assessment Organisation. 

While bringing a depth of 

industry knowledge to Autotech 

Group, Mark’s breadth of 

experience covers each of the 

company’s divisions which have 

all been created to drive talent 

into the automotive aftermarket 

and reduce the skills shortage. 

“I am delighted to join 

Autotech Group,” Mark 

comments. “The IMI does a 

tremendous job in supporting 

the sector and, after 8 years 

with them, I have cultivated a 

strong team who will succeed 

me and continue to drive 

forward the IMI with their own 

fresh ideas. 

There is no getting away from 

the fact that the skills shortage 

is leaving a lasting legacy on the 

automotive industry and there 

are currently 26,000 vacancies 

within the sector. Over the 

years, I have got to know Gavin 

and the team at Autotech 

Group, and I have always been 

impressed with the company’s 

tenacity and ability to tackle the 

issues facing the sector head on. 

The recent addition of 

Autotech Connect to the 

company’s portfolio cemented 

my desire to work with them 

as I have always been a strong 

advocate for introducing digital 

and technological solutions into 

a business.” 

We are looking forward to 

seeing how Mark will drive our 

company divisions forward 

and take our expertise to new, 

untapped sub sectors of the 

industry.” 

34 THE GARAGE 

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