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Maintworld Magazine 3/2021

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LEADERSHIP<br />

The<br />

s of Leadership:<br />

For times of uncertainty<br />

and change<br />

THOMAS J. FURNIVAL,<br />

Vice President,<br />

MARSHALL<br />

INSTITUTE, INC.<br />

Life in <strong>2021</strong> is starting<br />

to resemble the opening<br />

of the Charles Dickens’<br />

classic novel, A Tale of<br />

Two Cities, “It was the<br />

best of times, it the worst<br />

of times, it was an age of<br />

wisdom, it was an age of<br />

foolishness”.<br />

We are experiencing a triad of rapid<br />

change with digital transformation,<br />

the skills gaps, and COVID-19. The onslaught<br />

of daily changes has created incredible<br />

amounts of anxiety, stress, and<br />

uncertainty, which can leave us feeling<br />

like it’s the “worst of times”. At the same<br />

time, these changes present lessons to<br />

learn from and great opportunity for<br />

those who successfully adapt, making us<br />

also feel like it could become the “best of<br />

times”.<br />

36 maintworld 3/<strong>2021</strong>

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