EUMETSAT Annual Report 2021
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<strong>EUMETSAT</strong> ANNUAL REPORT <strong>2021</strong><br />
KEY FIGURES<br />
Service availability to users<br />
Above target<br />
100% availability<br />
Exceeded target<br />
Below target<br />
Within 1% of meeting target<br />
More than 1% below target<br />
2020 <strong>2021</strong><br />
5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12<br />
Why were some services below target?<br />
Rapid Scan | Jan 2017 to Feb 2018, Jan to Feb 2020,<br />
Feb to Mar <strong>2021</strong> and Nov to Dec <strong>2021</strong>: Planned<br />
routine instrument maintenance.<br />
All Metop-A services | Jul to Aug 2019: Service<br />
module anomaly and subsequent payload<br />
switch off event on 30 Jul 2019.<br />
ISAI Metop-A, -B, -C services | Jan <strong>2021</strong>:<br />
External calibration and separate issues for<br />
each satellite (Metop-A: Moon intrusion,<br />
Metop-B: Heater refuse mode and Metop-C:<br />
Solid state recorder anomaly). One lost ground<br />
station pass reduced availability to 97-98%. |<br />
Feb <strong>2021</strong>: External calibration and a ground<br />
segment anomaly affecting the EPS<br />
dissemination facility reduced availability to<br />
96-97%.<br />
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