UNHCR Handbook for Emergencies - UNHCR eCentre

More documents

Recommendations

Info

ABBREVIATIONS Organizations DPKO Department of Peace-keeping Operations FAO Food and Agriculture Organization of the United Nations IASC United Nations Inter-Agency Standing Committee ICRC International Committee of the Red Cross IFRCS International Federation of the Red Cross and Red Crescent Societies ILO International Labour Organization MCDU Military and Civil Defence Unit of OCHA OAU Organization of African Unity OCHA Office for the Coordination of Humanitarian Affairs UNDP United Nations Development Programme UNICEF United Nations Children’s Fund UNSECOORD United Nations Security Coordinator WFP World Food Programme WHO World Health Organization Other Abbreviations DO Designated Official ABOD Administrative Budget and Obligation Document DSA Daily Subsistence Allowance ERC Emergency Relief Coordinator GIS Geographical Information Systems IDP Internally Displaced Persons IOM/FOM Inter-Office Memorandum/Field Office Memorandum NGO Non-governmental Organization MT Metric tonne SITREP Situation Report IX
X UNHCR’s Mission Statement
Page 2 and 3: United Nations High Commissioner fo
Page 4: Chapters may be located quickly by
Page 7 and 8: VI Introduction
Page 9: VIII
Page 13 and 14: 2 1 Aim and Principles of Response
Page 15 and 16: 4 Definition and Aim 1. The majorit
Page 17 and 18: 6 18. By definition, the needs of a
Page 19 and 20: 8 tal degradation. Environmental pr
Page 21 and 22: 10 2 Protection
Page 23 and 24: 12 Introduction UNHCR’s Mandate 1
Page 25 and 26: 14 23. In countries that are partie
Page 27 and 28: 16 rities, local authorities, army
Page 29 and 30: 18 Field staff at the site, anxious
Page 31 and 32: 20 ii. To refrain from violence to
Page 33 and 34: 22 as a result of armed conflict, i
Page 35 and 36: 24 Annex 1 - International Instrume
Page 37 and 38: 26 3 Emergency Management
Page 39 and 40: 28 Introduction 1. There is no sing
Page 41 and 42: 30 Capacity and Resources 5. Emerge
Page 43 and 44: 32 28. At the global level, UNHCR m
Page 45 and 46: 34 4 Contingency Planning
Page 47 and 48: 36 Introduction 1. Contingency plan
Page 49 and 50: 38 is not unusual for the various p
Page 51 and 52: 40 5 Initial Assessment, Immediate
Page 53 and 54: 42 Introduction 1. Emergency assist
Page 55 and 56: 44 for details of how to access UNH
Page 57 and 58: 46 Annex 1 - Checklist for Initial
Page 59 and 60: 48 6 Operations Planning
Page 61 and 62:
50 Introduction 1. An emergency res
Page 63 and 64:
52 Figure 1 - an example of a Gap I
Page 65 and 66:
54 Annex 2 - Gap Identification Cha
Page 67 and 68:
56 7 Coordination and Site Level Or
Page 69 and 70:
58 Coordination Introduction 1. Coo
Page 71 and 72:
60 i. Resident Coordinator The Resi
Page 73 and 74:
62 38. The system of refugee repres
Page 75 and 76:
64 Annex 2 - Tips on running a meet
Page 77 and 78:
66 8 Implementing Arrangements
Page 79 and 80:
68 Introduction 1. Appropriate arra
Page 81 and 82:
70 nated the manager of the operati
Page 83 and 84:
72 Sufficient information must be a
Page 85 and 86:
74 Annex 1 - Sample Letter of Mutua
Page 87 and 88:
76 Annex 2 - Procurement by a UNHCR
Page 89 and 90:
78 will be composed of at least thr
Page 91 and 92:
80 SITREP (number) COUNTRY COVERING
Page 93 and 94:
82 9 External Relations
Page 95 and 96:
84 Relations with Government and Di
Page 97 and 98:
86 21. Field offices should monitor
Page 99 and 100:
88 ❏ DO remember that any program
Page 101 and 102:
90 stood as being entirely intended
Page 103 and 104:
92 Annex 1 MEMBER STATES OF THE EXE
Page 105 and 106:
94 10 Community Services and Educat
Page 107 and 108:
96 Situation The trauma of becoming
Page 109 and 110:
98 8. Community services programmes
Page 111 and 112:
100 Site planning and construction:
Page 113 and 114:
102 ❏ Promote the social role of
Page 115 and 116:
104 families may be provided with a
Page 117 and 118:
106 actly what degree of protection
Page 119 and 120:
108 cational materials of the type
Page 121 and 122:
110
Page 123 and 124:
112 PHASE 3. BUILDING UP COMMUNITY
Page 125 and 126:
114 Annex 2 Sample Unaccompanied Mi
Page 127 and 128:
116 Annex 3 - List of materials for
Page 129 and 130:
118 11 Population Estimation and Re
Page 131 and 132:
120 Situation Refugee emergencies a
Page 133 and 134:
122 Administrative Records 12. Loca
Page 135 and 136:
124 ii. The refugees accept the pro
Page 137 and 138:
126 Annex 1 - Format for reporting
Page 139 and 140:
128 Annex 3 - Control Sheet Feuille
Page 141 and 142:
130 Annex 5 - Codes for UNHCR Regis
Page 143 and 144:
132 12 Site Selection, Planning and
Page 145 and 146:
134 Situation Suitable and well-sel
Page 147 and 148:
136 Camps 11. This type of settleme
Page 149 and 150:
138 27. Refugee settlements should
Page 151 and 152:
140 40. Natural and existing featur
Page 153 and 154:
142 example, where there are severe
Page 155 and 156:
144 camp. In particular, this will
Page 157 and 158:
146 can be kept out of this space.
Page 159 and 160:
148 13 Commodity Distribution
Page 161 and 162:
150 Situation Emergency situations
Page 163 and 164:
152 Components of Distribution Syst
Page 165 and 166:
154 14 Health
Page 167 and 168:
156 Situation It is well known from
Page 169 and 170:
158 registration for more informati
Page 171 and 172:
160 Monitoring and Surveillance: Th
Page 173 and 174:
162 ◆ The emotional stress of dis
Page 175 and 176:
164 Malaria 41. Malaria can also po
Page 177 and 178:
166 Reproductive Health 7 45. Repro
Page 179 and 180:
168 than outsiders in communicating
Page 181 and 182:
170 collect and consolidate health
Page 183 and 184:
172 place to jointly identify prior
Page 185 and 186:
174 Key References An Inter-agency
Page 187 and 188:
176 2. Mortality 2.1 Mortality rate
Page 189 and 190:
178 3.2 Out-Patient Department (OPD
Page 191 and 192:
180 6. Referral system 6.1 Total nu
Page 193 and 194:
182 7.3 Tuberculosis (every three m
Page 195 and 196:
184 15 Food and Nutrition
Page 197 and 198:
186 Situation In emergencies, food
Page 199 and 200:
188 ◆ In most refugee emergencies
Page 201 and 202:
190 management of the natural resou
Page 203 and 204:
192 General Feeding Programme ◆ A
Page 205 and 206:
194 Figure 2 - Response to food and
Page 207 and 208:
196 malnourished children. However
Page 209 and 210:
198 Figure 4 - Admission and discha
Page 211 and 212:
200 ing programme will depend on th
Page 213 and 214:
202 Annex 1 - Basic Facts About Foo
Page 215 and 216:
204 Annex 1 (cont.) - Characteristi
Page 217 and 218:
206 Annex 3 - Main Nutritional Defi
Page 219 and 220:
208 Annex 5 - Reporting Form: Thera
Page 221 and 222:
210 16 Water
Page 223 and 224:
212 Situation Water is essential to
Page 225 and 226:
214 Figure 1a - Needs and Resources
Page 227 and 228:
216 8. Available sources must be pr
Page 229 and 230:
218 26. The most serious threat to
Page 231 and 232:
220 iii. Implementation arrangement
Page 233 and 234:
222 61. Without good groundwater re
Page 235 and 236:
224 filtration, chemical disinfecti
Page 237 and 238:
226 Storage ◆ All refugee sites m
Page 239 and 240:
228 17 Environmental Sanitation
Page 241 and 242:
230 Situation Overcrowding, a harsh
Page 243 and 244:
232 Table 1: - Number and Types of
Page 245 and 246:
234 27. Arrangements must be made t
Page 247 and 248:
236 35. Figure 1 illustrates some c
Page 249 and 250:
238 Ventilated Improved Double-Pit
Page 251 and 252:
240 etable gardens and fruit trees
Page 253 and 254:
242 tive manner to sustain “soft
Page 255 and 256:
244 Annex 1 II. Public Places C. Ex
Page 257 and 258:
246 Annex 2: - Environmental Sanita
Page 259 and 260:
248 18 Supplies and Transport
Page 261 and 262:
250 Situation Refugee emergencies a
Page 263 and 264:
252 v. Comprehensive planning: Have
Page 265 and 266:
254 of continuing such local purcha
Page 267 and 268:
256 37. Where a suitable rail netwo
Page 269 and 270:
258 iv. Size and weight: packing un
Page 271 and 272:
260 70. When selecting a warehouse
Page 273 and 274:
262 Annex 1: - Standard specificati
Page 275 and 276:
264 Annex 2 - Planning Vehicle Need
Page 277 and 278:
266 3. Fuel and Maintenance Facilit
Page 279 and 280:
268 5. Warehouse documents Whatever
Page 281 and 282:
270 Annex 4 Distribution: 2 copies
Page 283 and 284:
272 19 Voluntary Repatriation
Page 285 and 286:
274 Situation Voluntary repatriatio
Page 287 and 288:
276 during and after their return,
Page 289 and 290:
278 or another to return to their c
Page 291 and 292:
280 untary repatriation operation i
Page 293 and 294:
282 59. Customs formalities: Custom
Page 295 and 296:
284
Page 297 and 298:
286 Linked Cases: Family/Group No:
Page 299 and 300:
288 (i) Spontaneous and self-organi
Page 301 and 302:
290 20 Administration, Staffing and
Page 303 and 304:
292 Introduction 1. The purpose of
Page 305 and 306:
294 communities may come forward to
Page 307 and 308:
296 already represented in that cou
Page 309 and 310:
298 51. Whatever the pressures of t
Page 311 and 312:
300 each trip. The daily log should
Page 313 and 314:
302 Annex 1 - CHECK-LIST FOR THE EM
Page 315 and 316:
304 - Maintenance logs - Construct
Page 317 and 318:
306 ❏ 37. Request Emergency Allot
Page 319 and 320:
308 325 Logistics (procurement, tra
Page 321 and 322:
310 21 Communications
Page 323 and 324:
312 Introduction 1. Good communicat
Page 325 and 326:
314 on the roof of the building or
Page 327 and 328:
316 Annex 1 - Common Communications
Page 329 and 330:
318 22 Coping with Stress
Page 331 and 332:
320 Introduction 1. Stress is a fea
Page 333 and 334:
322 preparation not only includes u
Page 335 and 336:
324 23 Staff Safety
Page 337 and 338:
326 Introduction ◆ The primary re
Page 339 and 340:
328 formation on all possible means
Page 341 and 342:
330 Depending on the circumstances
Page 343 and 344:
332 iv. Ballistic blankets fitted i
Page 345 and 346:
334 24 Working with the Military
Page 347 and 348:
336 Introduction ◆ In humanitaria
Page 349 and 350:
338 personnel, including creating t
Page 351 and 352:
340 Catalogue of Emergency Response
Page 353 and 354:
342 human resources Emergency Prepa
Page 355 and 356:
344 Senior Emergency Administrator
Page 357 and 358:
346 Norwegian and Danish Refugee Co
Page 359 and 360:
348 Swedish Rescue Services Agency
Page 361 and 362:
350 Staff and Office Accommodation
Page 363 and 364:
352 Office Kits The Office Kit comp
Page 365 and 366:
354 Vehicles A stock of 20 vehicles
Page 367 and 368:
356 Emergency Operations Room Based
Page 369 and 370:
358 Kitchen Sets 30,000 Kitchen Set
Page 371 and 372:
360 Emergency Capacities of Non Gov
Page 373 and 374:
362 Refugee Registration Package Th
Page 375 and 376:
364 UNHCR Emergency Fund The purpos
Page 377 and 378:
366 Workshop on Emergency Managemen
Page 379 and 380:
368 Toolbox
Page 381 and 382:
370 Table 1 - Key Emergency Indicat
Page 383 and 384:
372 Table 4 - Screening of New Arri
Page 385 and 386:
374 Table 7 - The Size of Things Co
Page 387 and 388:
376 Table 10 - Conversion Factors T
Page 389 and 390:
378 Memoranda
Page 391 and 392:
380 FRAMEWORK for OPERATIONAL COOPE
Page 393 and 394:
382 e) jointly invite donors, Unite
Page 395 and 396:
384 20. UNHCR and UNDP shall: a) co
Page 397 and 398:
386 MEMORANDUM OF UNDERSTANDING bet
Page 399 and 400:
388 (ii) Operational Activities 18.
Page 401 and 402:
390 including cold chain equipment,
Page 403 and 404:
392 WFP/UNHCR COOPERATION MEMORANDU
Page 405 and 406:
394 Both agencies will agree on the
Page 407 and 408:
396 jointly agreed by UNHCR and WFP
Page 409 and 410:
398 8.8 Joint headquarters-level me
Page 411 and 412:
400 Glossary
Page 413 and 414:
402 Index
Page 415 and 416:
404 Deployment 15, 32, 172, 337, 33
Page 417 and 418:
406 Office - Installation 313, 314
Page 419:
408
show all

UNHCR Handbook for Emergencies - UNHCR eCentre

Create successful ePaper yourself

Delete template?

Save as template?