UNHCR Handbook for Emergencies - UNHCR eCentre

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CONTENTS Paragraph Page Introduction 326 The UN Security System 1- 9 326 Essential Plans 10-22 327-329 The Security Plan Medical Evacuation Plan Movement Control Plan Routine Radio Checks Security 23-42 329-332 Personal Security Residential Security Base Security Field Security Cash Security Crowd Control and Security Mine Awareness Protection Equipment Security Management 43 332 Key References 332 Staff Safety 23 325
326 Introduction ◆ The primary responsibility for the safety of staff members, their dependants and property and that of the organization, rests with the host government; ◆ Every effort should be made to facilitate the tasks of the government in the discharge of its responsibilities by making appropriate supporting arrangements and through regular liaison and exchange of information with the host country security officials; ◆ All of the recommendations below should be considered in addition to, and complementary with, actions taken by the host country security officials; ◆ Every office should have a security plan and a medical evacuation plan; ◆ The cardinal rule for landmines is that when in doubt, stay away. Inform the host country military. Any suspicious object should be treated as a landmine or booby trap. The UN Security System 1. UN system-wide arrangements are described in detail in the UN Field Security Handbook (see references) and outlined here. UN organizations have agreed to systemwide arrangements for the safety of UN staff and property in the field. The UN Security Co-ordinator (UNSECOORD), based in New York, acts on behalf of the Secretary-General to ensure a coherent response by the UN to any security situation. UNSECOORD produces monthly publications on security conditions on a country by country basis. In addition, the Field Safety Section at Headquarters can provide country specific information and advice. 2. The primary responsibility for the security and protection of staff members rests with the host government. This responsibility arises from every government’s inherent role of maintaining law and order within its jurisdiction. 3. UNHCR and other UN organizations may lend assistance, when possible and to the extent feasible, to protect other people such as staff of NGOs working in co-operation with them. UNHCR has no legal obligation towards others working with refugees. 4. In each country, a senior UN official called the Designated Official (DO) is the person in charge of the security management arrangements of the UN system. The DO is accountable to the Secretary-General through UNSECOORD for the safety of UN personnel. 5. The principle responsibilities of the DO include: ❏ Liaising with host government officials on security matters; ❏ Arranging a security plan for the area and including provision for relocation of National staff and evacuation of International staff; ❏ Informing the Secretary-General (through UNSECOORD) of all developments which may have a bearing on the safety of staff members; ❏ Carrying out relocation or evacuation where a breakdown in communication makes it impossible to receive the Secretary-General’s prior approval; ❏ Forming a Security Management Team (SMT); ❏ Informing the senior official of each UN organization of all security measures. 6. The DO will form an SMT, the function of which will be to advise him or her on security matters. The SMT is normally composed of: the DO; field security officers; a medical officer; an internationally recruited staff member familiar with local conditions and languages; a staff member with a legal background and any agency staff who by training, background or experience will contribute to the team. 7. In large countries with regions separated from country headquarters in terms of distance and exposure to emergencies, a UN staff member may be designated as the Area Security Co-ordinator (ASC). The ASC acts on the DO’s behalf and will normally have responsibilities for staff safety similar to those of the DO, but within that region of the country. UNHCR may be requested by the DO to undertake this role. 8. The ASC (or DO where there is no ASC for the region) will appoint security wardens who will have responsibility for security within particular predetermined zones. A separate warden system for nationally recruited and internationally recruited staff may be required. The warden system should include all humanitarian agencies.
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United Nations High Commissioner fo
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Chapters may be located quickly by
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VI Introduction
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VIII
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X UNHCR’s Mission Statement
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2 1 Aim and Principles of Response
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4 Definition and Aim 1. The majorit
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6 18. By definition, the needs of a
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8 tal degradation. Environmental pr
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10 2 Protection
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12 Introduction UNHCR’s Mandate 1
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14 23. In countries that are partie
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16 rities, local authorities, army
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18 Field staff at the site, anxious
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20 ii. To refrain from violence to
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22 as a result of armed conflict, i
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24 Annex 1 - International Instrume
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26 3 Emergency Management
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28 Introduction 1. There is no sing
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30 Capacity and Resources 5. Emerge
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32 28. At the global level, UNHCR m
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34 4 Contingency Planning
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36 Introduction 1. Contingency plan
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38 is not unusual for the various p
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40 5 Initial Assessment, Immediate
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42 Introduction 1. Emergency assist
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44 for details of how to access UNH
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46 Annex 1 - Checklist for Initial
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48 6 Operations Planning
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50 Introduction 1. An emergency res
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52 Figure 1 - an example of a Gap I
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54 Annex 2 - Gap Identification Cha
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56 7 Coordination and Site Level Or
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58 Coordination Introduction 1. Coo
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60 i. Resident Coordinator The Resi
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62 38. The system of refugee repres
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64 Annex 2 - Tips on running a meet
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66 8 Implementing Arrangements
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68 Introduction 1. Appropriate arra
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70 nated the manager of the operati
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72 Sufficient information must be a
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74 Annex 1 - Sample Letter of Mutua
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76 Annex 2 - Procurement by a UNHCR
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78 will be composed of at least thr
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80 SITREP (number) COUNTRY COVERING
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82 9 External Relations
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84 Relations with Government and Di
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86 21. Field offices should monitor
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88 ❏ DO remember that any program
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90 stood as being entirely intended
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92 Annex 1 MEMBER STATES OF THE EXE
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94 10 Community Services and Educat
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96 Situation The trauma of becoming
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98 8. Community services programmes
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100 Site planning and construction:
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102 ❏ Promote the social role of
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104 families may be provided with a
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106 actly what degree of protection
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108 cational materials of the type
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110
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112 PHASE 3. BUILDING UP COMMUNITY
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114 Annex 2 Sample Unaccompanied Mi
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116 Annex 3 - List of materials for
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118 11 Population Estimation and Re
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120 Situation Refugee emergencies a
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122 Administrative Records 12. Loca
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124 ii. The refugees accept the pro
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126 Annex 1 - Format for reporting
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128 Annex 3 - Control Sheet Feuille
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130 Annex 5 - Codes for UNHCR Regis
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132 12 Site Selection, Planning and
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134 Situation Suitable and well-sel
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136 Camps 11. This type of settleme
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138 27. Refugee settlements should
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140 40. Natural and existing featur
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142 example, where there are severe
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144 camp. In particular, this will
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146 can be kept out of this space.
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148 13 Commodity Distribution
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150 Situation Emergency situations
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152 Components of Distribution Syst
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154 14 Health
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156 Situation It is well known from
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158 registration for more informati
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160 Monitoring and Surveillance: Th
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162 ◆ The emotional stress of dis
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164 Malaria 41. Malaria can also po
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166 Reproductive Health 7 45. Repro
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168 than outsiders in communicating
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170 collect and consolidate health
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172 place to jointly identify prior
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174 Key References An Inter-agency
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176 2. Mortality 2.1 Mortality rate
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178 3.2 Out-Patient Department (OPD
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180 6. Referral system 6.1 Total nu
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182 7.3 Tuberculosis (every three m
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184 15 Food and Nutrition
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186 Situation In emergencies, food
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188 ◆ In most refugee emergencies
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190 management of the natural resou
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192 General Feeding Programme ◆ A
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194 Figure 2 - Response to food and
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196 malnourished children. However
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198 Figure 4 - Admission and discha
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200 ing programme will depend on th
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202 Annex 1 - Basic Facts About Foo
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204 Annex 1 (cont.) - Characteristi
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206 Annex 3 - Main Nutritional Defi
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208 Annex 5 - Reporting Form: Thera
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210 16 Water
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212 Situation Water is essential to
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214 Figure 1a - Needs and Resources
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216 8. Available sources must be pr
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218 26. The most serious threat to
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220 iii. Implementation arrangement
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222 61. Without good groundwater re
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224 filtration, chemical disinfecti
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226 Storage ◆ All refugee sites m
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228 17 Environmental Sanitation
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230 Situation Overcrowding, a harsh
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232 Table 1: - Number and Types of
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234 27. Arrangements must be made t
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236 35. Figure 1 illustrates some c
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238 Ventilated Improved Double-Pit
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240 etable gardens and fruit trees
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242 tive manner to sustain “soft
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244 Annex 1 II. Public Places C. Ex
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246 Annex 2: - Environmental Sanita
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248 18 Supplies and Transport
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250 Situation Refugee emergencies a
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252 v. Comprehensive planning: Have
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254 of continuing such local purcha
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256 37. Where a suitable rail netwo
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258 iv. Size and weight: packing un
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260 70. When selecting a warehouse
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262 Annex 1: - Standard specificati
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264 Annex 2 - Planning Vehicle Need
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266 3. Fuel and Maintenance Facilit
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268 5. Warehouse documents Whatever
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270 Annex 4 Distribution: 2 copies
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272 19 Voluntary Repatriation
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Page 293 and 294: 282 59. Customs formalities: Custom
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Page 297 and 298: 286 Linked Cases: Family/Group No:
Page 299 and 300: 288 (i) Spontaneous and self-organi
Page 301 and 302: 290 20 Administration, Staffing and
Page 303 and 304: 292 Introduction 1. The purpose of
Page 305 and 306: 294 communities may come forward to
Page 307 and 308: 296 already represented in that cou
Page 309 and 310: 298 51. Whatever the pressures of t
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Page 317 and 318: 306 ❏ 37. Request Emergency Allot
Page 319 and 320: 308 325 Logistics (procurement, tra
Page 321 and 322: 310 21 Communications
Page 323 and 324: 312 Introduction 1. Good communicat
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Page 327 and 328: 316 Annex 1 - Common Communications
Page 329 and 330: 318 22 Coping with Stress
Page 331 and 332: 320 Introduction 1. Stress is a fea
Page 333 and 334: 322 preparation not only includes u
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Page 339 and 340: 328 formation on all possible means
Page 341 and 342: 330 Depending on the circumstances
Page 343 and 344: 332 iv. Ballistic blankets fitted i
Page 345 and 346: 334 24 Working with the Military
Page 347 and 348: 336 Introduction ◆ In humanitaria
Page 349 and 350: 338 personnel, including creating t
Page 351 and 352: 340 Catalogue of Emergency Response
Page 353 and 354: 342 human resources Emergency Prepa
Page 355 and 356: 344 Senior Emergency Administrator
Page 357 and 358: 346 Norwegian and Danish Refugee Co
Page 359 and 360: 348 Swedish Rescue Services Agency
Page 361 and 362: 350 Staff and Office Accommodation
Page 363 and 364: 352 Office Kits The Office Kit comp
Page 365 and 366: 354 Vehicles A stock of 20 vehicles
Page 367 and 368: 356 Emergency Operations Room Based
Page 369 and 370: 358 Kitchen Sets 30,000 Kitchen Set
Page 371 and 372: 360 Emergency Capacities of Non Gov
Page 373 and 374: 362 Refugee Registration Package Th
Page 375 and 376: 364 UNHCR Emergency Fund The purpos
Page 377 and 378: 366 Workshop on Emergency Managemen
Page 379 and 380: 368 Toolbox
Page 381 and 382: 370 Table 1 - Key Emergency Indicat
Page 383 and 384: 372 Table 4 - Screening of New Arri
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376 Table 10 - Conversion Factors T
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378 Memoranda
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380 FRAMEWORK for OPERATIONAL COOPE
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382 e) jointly invite donors, Unite
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384 20. UNHCR and UNDP shall: a) co
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386 MEMORANDUM OF UNDERSTANDING bet
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388 (ii) Operational Activities 18.
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390 including cold chain equipment,
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392 WFP/UNHCR COOPERATION MEMORANDU
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394 Both agencies will agree on the
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396 jointly agreed by UNHCR and WFP
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398 8.8 Joint headquarters-level me
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400 Glossary
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402 Index
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404 Deployment 15, 32, 172, 337, 33
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406 Office - Installation 313, 314
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408
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