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UNHCR Handbook for Emergencies - UNHCR eCentre

UNHCR Handbook for Emergencies - UNHCR eCentre

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42<br />

Introduction<br />

1. Emergency assistance must be based on<br />

a sound, though rapid, assessment of the<br />

refugees' most immediate problems and<br />

needs and the resources available to meet<br />

those needs.<br />

2. The objective of the initial problem<br />

analysis and needs assessment is to provide<br />

<strong>UNHCR</strong> with a clear and concise picture of the<br />

emergency situation, in both quantitative and<br />

qualitative terms. It should provide enough<br />

in<strong>for</strong>mation to predict the evolution of the<br />

emergency, at least in the short term. It is the<br />

basis <strong>for</strong> decisions which affect the future of<br />

the operation.<br />

3.<br />

More detailed assessments will follow as<br />

the emergency develops and needs evolve:<br />

assessment never stops.<br />

The initial and subsequent assessments are<br />

intricately linked with, and will <strong>for</strong>m the basis<br />

<strong>for</strong>, operations planning. The initial assessment<br />

will also build on the contingency planning<br />

process.<br />

4. The initial assessment should:<br />

apple❏ Answer the questions “what is the main<br />

problem?” and ”is there an emergency or<br />

not?”;<br />

apple❏ Provide sufficient in<strong>for</strong>mation to decide<br />

whether <strong>UNHCR</strong> should be involved in the<br />

emergency response and what the scope of<br />

that involvement should be;<br />

apple❏ Be an inter-agency initiative, but with one<br />

body providing the overall coordination.<br />

The team should include staff from <strong>UNHCR</strong>,<br />

the government and other potential partners<br />

(<strong>for</strong> example other UN agencies,<br />

NGOs). Ideally the inter-agency body used<br />

<strong>for</strong> contingency planning should provide<br />

the basis <strong>for</strong> the group carrying out a simple<br />

problem and needs assessment. Often<br />

the people carrying out the initial assessment<br />

will simultaneously be providing the<br />

initial response. Whenever possible, the assessment<br />

team should include those who<br />

will implement the emergency operation in<br />

the field;<br />

apple❏ Be carried out quickly;<br />

apple❏ Provide a full picture of the scope of the<br />

emergency, rather than focus on a limited<br />

area or sector (it is better to get the whole<br />

picture half right);<br />

apple❏ apple Describe the people affected by the emergency<br />

(a simple demographic profile);<br />

apple❏ Identify the coping ability of the refugees<br />

themselves;<br />

apple❏ Identify locally available resources;<br />

apple❏ apple Identify what are the most immediate priorities;<br />

apple❏ Use agreed and appropriate standards<br />

against which needs can be measured;<br />

apple❏ Involve the refugees, women and men,<br />

from the outset. Get to know them and<br />

understand their concerns. They are a key<br />

source of in<strong>for</strong>mation;<br />

apple❏ apple Record the sources of in<strong>for</strong>mation collected;<br />

apple❏ Cross-check in<strong>for</strong>mation, not relying on<br />

only one tool (e.g. aerial surveys crosschecked<br />

by on the ground observations and<br />

interviews);<br />

apple❏ Involve appropriate technical input;<br />

apple❏ Use samples and surveys rather than collect<br />

too much detailed in<strong>for</strong>mation which is<br />

difficult to analyze;<br />

apple❏ Produce recommendations <strong>for</strong> immediate<br />

action indicating the resources needed to<br />

implement them;<br />

apple❏ Be able to trigger an immediate and effective<br />

response;<br />

apple❏ Have the results shared promptly and<br />

widely.<br />

5. The assessment should, as a minimum, answer<br />

the questions in the checklist in Annex 1.<br />

This includes essential minimum in<strong>for</strong>mation<br />

required <strong>for</strong> planning an emergency operation.<br />

6. The initial assessment should focus on<br />

the priority life threatening problems which<br />

are usually in the sectors of protection, water,<br />

food, sanitation, shelter and health. The assessment<br />

should measure the actual condition<br />

of the refugees against what is needed <strong>for</strong><br />

their survival and immediate well-being (expressed<br />

as “standards”). The resources at their<br />

disposal should also be assessed.<br />

The setting of standards appropriate <strong>for</strong> the<br />

situation is an important prerequisite <strong>for</strong><br />

needs assessment.<br />

7. Standards provide a benchmark against<br />

which the condition of the refugees can be<br />

measured (see Appendix 2 <strong>for</strong> some of the<br />

minimum survival standards). The standards

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