September/October 2022
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
HARDWARE & ACCESSORIES<br />
Image shows a selection of the tools<br />
and consumables available from<br />
Window Ware<br />
“The hardware is really just the tip of the iceberg! With our wide range of<br />
fabricating tools, machinery consumables and accessories, alongside<br />
everything else, we are a dependable one-stop shop for time-pressed<br />
fabricators” - Richard Bryant<br />
An unbeatable service<br />
Dependable deliveries and service are said to<br />
have always been critical parts of Window Ware’s<br />
mission to delight its customers.<br />
The company says it isn’t just about stocking<br />
a great range of products, it’s about making<br />
sure those products are well-supported, readily<br />
available and shipped out to the customer right on<br />
schedule.<br />
That constant focus on excellence, coupled with<br />
significant investment in stock and a hugely<br />
successful warehouse expansion project has enabled<br />
Window Ware to meet increased demand and almost<br />
regain its pre-pandemic monthly OTIF despite the<br />
supply chain challenges of the last two years.<br />
As a result, in March this year, 97.04% of order<br />
lines arrived with the customer in full as promised<br />
the very next working day.<br />
Likewise, customer enquiries are responded to with<br />
equal diligence.<br />
For the last three months in a row, more than<br />
98% of calls were picked up in three rings or less<br />
and in March, 96% of sales emails received a<br />
same-day reply.<br />
An unbeatable supplier<br />
With their all-encompassing product offering and<br />
trusted high levels of service, it’s no wonder more<br />
and more fabricators are making Window Ware<br />
their favourite source of fenestration essentials.<br />
Richard Bryant, Window Ware’s Commercial<br />
Director, said: “The hardware is really just the tip<br />
of the iceberg! With our wide range of fabricating<br />
tools, machinery consumables and accessories,<br />
alongside everything else, we are a dependable<br />
one-stop shop for time-pressed fabricators.<br />
“Thanks to our extensive product choice, ample<br />
stock levels and climbing post-COVID OTIF, our<br />
customers can be confident they’ll find exactly<br />
what they need and have it delivered to their door<br />
right on time with fast and flexible delivery options<br />
to suit their timescales.<br />
“Everybody is busy these days, so if we can save<br />
fabricators precious time and hassle by helping<br />
them tick off their parts and materials list in one<br />
go, that’s a huge win in our books.”<br />
Contact Window Ware:<br />
01234 242 724<br />
www.windowware.co.uk<br />
@WindowWare<br />
CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN<br />
SEPTEMBER / OCTOBER <strong>2022</strong> T F 47
Change language