The Oracle: Issue #2
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THE ORACLE - OCTOBER ISSUE - #02<br />
MEET VENNERS<br />
Gamechangers’ list of supplier partners is packed with<br />
experts committed to supporting operator members<br />
build strong, expanding and profitable businesses.<br />
This issue <strong>The</strong> <strong>Oracle</strong> met with Scott Hulme, MD at Venners,<br />
to discuss how their partnerships offer profit building, and<br />
secure and compliant venues.<br />
We have developed a strong<br />
consultancy side of the business<br />
that offers investigations, advice<br />
on financial and operational<br />
processes, food and drink control<br />
plus other practical services.<br />
We also offer the monitoring of<br />
company compliance to ensure<br />
that processes are working. We<br />
work closely with the policies that<br />
a business already has in place, to<br />
check and report that your teams<br />
are adhering to them.<br />
Operators are expected to be the<br />
heads of all departments, and they<br />
simply haven’t got the time. We’re<br />
here to take away the stress and<br />
pain operators face, by providing<br />
practical action points to control<br />
and improve the space’s efficiency<br />
and profitability.”<br />
Why is data important?<br />
“It’s all about competition. To be<br />
the best operator you need to<br />
have the best data.<br />
Data gives a crucial snapshot to<br />
assess business health. It should<br />
cover every area of the business<br />
and goes beyond keeping track of<br />
food and drink. Of course, losing<br />
10 pints or wasting food, should<br />
be addressed. But to truly focus on<br />
adding pounds to the bottom line, it<br />
is just as important to monitor data<br />
related to equipment, invoices, staff<br />
costs and prices - and to make<br />
corrections accordingly.<br />
Operators ultimately have to find<br />
the right companies who can<br />
support them, are trustworthy<br />
partners and can work on budget.”<br />
What kind of changes are<br />
you seeing?<br />
“Competitive Socialising is<br />
attracting new people and<br />
franchisees into the industry,<br />
injecting fresh ideas, and keeping<br />
the sector competitive, innovative,<br />
and fast paced. However, these<br />
people often come from a<br />
non-hospitality background and<br />
may not have had the opportunity<br />
to see how setting up essential<br />
controls benefit their operation.”<br />
What are you currently<br />
working on?<br />
“<strong>The</strong>re is so much we are focusing<br />
on and we look forward to being<br />
able to share our research,<br />
benchmarking, industry standard<br />
reports and price indexing soon.”<br />
MEET THE SUPPLIER<br />
How long have you been<br />
in hospitality?<br />
“I have worked in hospitality for<br />
36 years, starting as a waiter<br />
and working my way up to pub<br />
manager. I am now MD at Venners.<br />
When I left college, I started my<br />
career in accountancy but carried<br />
on working in the evenings at the<br />
pub. My boss at the accountancy<br />
firm asked me to quit my<br />
hospitality job to concentrate on<br />
accountancy. I thought, you know<br />
what, I actually enjoy my evening<br />
job in hospitality more than my day<br />
job in accountancy.<br />
I just love the culture of the<br />
sector, but I do also enjoy working<br />
with facts and figures, which is<br />
why almost 30 years ago now, I<br />
joined Venners - to get the best<br />
of both worlds. So, I have been in<br />
hospitality on both sides of the<br />
fence and that’s given me a good<br />
grounding and understanding of<br />
what the industry is and needs.”<br />
What do Venners offer?<br />
“Venners are an established and<br />
respected stocktake and audit<br />
company. We pride ourselves on<br />
working with operators, giving<br />
them real time practical advice and<br />
support, as well as helping them<br />
implement processes.<br />
Good old-fashioned stocktaking<br />
is a valuable resource for the P&L.<br />
How many bottles are left? How<br />
many steaks can you still sell? Have<br />
you lost a keg? Beyond answering<br />
those types of questions though,<br />
we offer operators so much more….<br />
Your stock has monetary value.<br />
If someone stole £50 out of your<br />
safe, you’d call the police. But<br />
when it comes to stock going<br />
missing it is often not seen to be<br />
quite as serious as when cash<br />
Check out Venners today:<br />
www.venners.com<br />
goes missing. <strong>The</strong>n again, it’s<br />
no good turning up at a site<br />
saying, ‘you need to lock all<br />
your stock up for 24 hours<br />
a day so that none of it gets<br />
pinched!’<br />
Scott Hulme, Managing<br />
Director of Venners<br />
“ If someone stole £50 out<br />
of your safe, you’d call the<br />
police. But when it comes<br />
to stock going missing it is<br />
often not seen to be quite<br />
as serious as when cash<br />
goes missing. “<br />
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