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Savanta Consumer Compass Europe <strong>Q3</strong> <strong>2023</strong><br />
Consumer Compass opinion<br />
Whilst there remain crucial variations between different markets, the consistent picture is that confidence, whilst<br />
improving, remains extremely fragile and brands will need to remain connected to the needs and concerns of<br />
consumers to benefit from the opportunities for growth which still exist<br />
Nikki Lavoie<br />
EVP | Strategy & Innovation<br />
Looking at the patterns, there are some notable observations:<br />
Consumer confidence remains fragile across<br />
<strong>European</strong> markets<br />
This is reflected in the latest performance in Germany and<br />
the Netherlands this quarter; they had been the strongest<br />
markets in terms of consumer confidence but have had a<br />
challenging <strong>Q3</strong>; suggesting that the road to recovery will be<br />
a long one.<br />
The UK growth trajectory remains slow and steady although<br />
confidence remains low in this market, in particular around<br />
job security.<br />
Consumer spending remains focussed on the essentials<br />
With a continued focus on essential outgoings such as<br />
petrol, utility bills and groceries, households are continuing<br />
to restrict spending in discretionary sectors.<br />
Fashion and Eating out are sectors where consumers are<br />
making significant sacrifices in their spending. Consumers<br />
remain active in both sectors but are adapting and<br />
becoming more strategic in their spending habits in order<br />
to make the most of restricted budgets.<br />
Opportunities remain for brands who can adapt to the<br />
new reality<br />
Whilst price and value remain key drivers for consumers,<br />
we believe that brands do not necessarily have to focus<br />
exclusively on lowering prices.<br />
Brands can influence spending by focusing on quality;<br />
providing consumers with longer-term value for money.<br />
Offers and promotions are also an important lever in<br />
bringing forward spending and attracting new shoppers<br />
into a brand.<br />
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