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European_ConsumerCompass_Q3_2023_WiP06

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Savanta Consumer Compass Europe <strong>Q3</strong> <strong>2023</strong><br />

Consumer Compass opinion<br />

Whilst there remain crucial variations between different markets, the consistent picture is that confidence, whilst<br />

improving, remains extremely fragile and brands will need to remain connected to the needs and concerns of<br />

consumers to benefit from the opportunities for growth which still exist<br />

Nikki Lavoie<br />

EVP | Strategy & Innovation<br />

Looking at the patterns, there are some notable observations:<br />

Consumer confidence remains fragile across<br />

<strong>European</strong> markets<br />

This is reflected in the latest performance in Germany and<br />

the Netherlands this quarter; they had been the strongest<br />

markets in terms of consumer confidence but have had a<br />

challenging <strong>Q3</strong>; suggesting that the road to recovery will be<br />

a long one.<br />

The UK growth trajectory remains slow and steady although<br />

confidence remains low in this market, in particular around<br />

job security.<br />

Consumer spending remains focussed on the essentials<br />

With a continued focus on essential outgoings such as<br />

petrol, utility bills and groceries, households are continuing<br />

to restrict spending in discretionary sectors.<br />

Fashion and Eating out are sectors where consumers are<br />

making significant sacrifices in their spending. Consumers<br />

remain active in both sectors but are adapting and<br />

becoming more strategic in their spending habits in order<br />

to make the most of restricted budgets.<br />

Opportunities remain for brands who can adapt to the<br />

new reality<br />

Whilst price and value remain key drivers for consumers,<br />

we believe that brands do not necessarily have to focus<br />

exclusively on lowering prices.<br />

Brands can influence spending by focusing on quality;<br />

providing consumers with longer-term value for money.<br />

Offers and promotions are also an important lever in<br />

bringing forward spending and attracting new shoppers<br />

into a brand.<br />

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