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<strong>37</strong> QUESTIONS TO HELP BUYERS OF ONLINE SAMPLES<br />

Company profile<br />

1. What experience does your company have in providing <strong>online</strong> <strong>sample</strong>s for<br />

market research? How long have you been providing this service? Do you<br />

also provide similar services for other uses, such as direct marketing? If<br />

so, what proportion of your work is for market research?<br />

<strong>Savanta</strong> has extensive experience in providing <strong>sample</strong>s for market research through<br />

our proprietary panels and our extensive supplier network. <strong>Savanta</strong> now owns three<br />

proprietary panels - Crowdology, The OpinionPanel Community, and the app based<br />

YourVue panel. The OpinionPanel Community was established in 2004 and, since its<br />

inception, has been available as a leading resource for accessing youth <strong>sample</strong>s <strong>online</strong>.<br />

<strong>Savanta</strong> does not provide services other than those associated with market research, and<br />

as a matter of principle, we do not market or sell to our panelists.<br />

2. Do you have staff with responsibility for developing and monitoring the<br />

performance of the sampling algorithms and related automated functions<br />

who also have knowledge and experience in this area? What sort of training<br />

in sampling techniques do you provide to your frontline staff?Sampling is<br />

managed by the dedicated Operations team, and panel management is led by our Audience<br />

team. Staff are trained on the implementation of internal panel assets and external<br />

sampling tools to ensure consistency of sampling. The Audience team periodically<br />

monitors panel health to ensure responsiveness, quality, and feasibility.<br />

For the external tools, sampling process and associated algorithms are managed by the<br />

supplier DSPs.<br />

3. What other services do you offer? Do you cover <strong>sample</strong>-only, or do you<br />

offer a broad range of data collection and analysis services?<br />

<strong>Savanta</strong> offers a range of data collection options. External buyers can reach our internal<br />

members by either managed <strong>sample</strong> only research, or through full service projects on a<br />

quantitative or qualitative basis.<br />

savanta.com<br />

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