Interserve Project Services Supply Chain Development

2. Case Studies
INTRODUCTION
2.1 This section contains five case studies that illustrate how Interserve and its supply chain
partners have tackled some of the supply chain issues being faced by contractors at all
levels.
2.2 The case studies are:
Case Study 1 – Interserve’s Contracting Strategies and Policies
This case study provides a good example of how a main contractor has demonstrated
leadership in developing a clear contracting strategy and policy.
Case Study 2 – Interserve’s West Midlands Supply Chain Forum
This case study illustrates how a supply chain can be developed by a main contractor
taking the lead and working in partnership with its supply chain partners.
Case Study 3 – The Department for Work and Pensions Framework
This case study illustrates how a client’s involvement can improve supply chain
performance. It also shows developing a close relationship between supply chain
members can deliver productivity gains.
Case Study 4 – Somerfield Stores Framework
This case study illustrates how an informed and progressive client can work effectively
with forward looking contractors and their supply chains.
Case Study 5 – NHS Procure 21 Sandwell Hospital Cluster Group
This case study illustrates how a main contractor working with a group (cluster) of
specialist contractors focused on a particular building element can improve project
productivity.
Case Study 6 – BIW Extranet.
The final case study reviews how a project ‘Extranet’ can assist project communications.
This case study is based upon the BIW Extranet system used by Interserve on many of
its larger projects and some framework contracts.
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