Interserve Project Services Supply Chain Development

Conclusions
2.9 Interserve’s leaders’ open and transparent approach provides an excellent basis for
developing effective supply chain relationships with clients and suppliers. It also provides
clarity to new and existing staff, clearly setting out the company’s mission, vision, guiding
values and direction. Finally, the approach provides cohesive thread between the
organisation’s diverse construction activities.
2.10 Adopting this strategic approach is demanding. It requires the company’s leaders to have
clear view of the business’s market and resource capacity and capability. However, if the
process is completed thoroughly it provides a firm basis upon which to develop:
• The company’s people and culture
• Supply chain partnerships
• Business processes.
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