Interserve Project Services Supply Chain Development

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CASE STUDY 4 – Somerfield Stores Framework 21
• Introduction
• The client’s collaborative working principles
• Clear client requirements
• Supply chain challenges
• Collaborative supply chain groups
• Continuity is the key
• Client ‘extranet’
• Contractor key performance indicators
• Electronic health and safety report
CASE STUDY 5 – NHS Procure 21 Sandwell Hospital Cluster Group 26
• Introduction
• A new culture
• Cluster issues and relationships
• Cluster members’ requirements of each other
• Cluster issues
• Conclusions
CASE STUDY 6 – BIW Extranet 29
• Introduction
• Traditional project information processes
• Extranet information processes
• Using an extranet
• Viewing drawings
• Other extranet functions
3. SUPPLY CHAIN ISSUES AND ACTIONS
INTRODUCTION 34
CONTRACTOR LEADERSHIP 37
CONTRACTING STRATEGIES AND POLICIES 38
PEOPLE AND ORGANISATIONAL CULTURE 39
SUPPLY CHAIN PARTNERSHIPS 40
BUSINESS PROCESSES 42
APPENDIX 1 Supply Chain Jargon Buster 44
APPENDIX 2 Sources of Further Information 54
APPENDIX 3 Team Health Check Tool 57
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