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The Challenges of Marketing Fair Trade - Wynne, Sandy

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Books (44%)<br />

Network or trade organizations (83%)<br />

Other: ___ (5% - Films)<br />

6. Do you feel you understand the meanings for the following terms: <strong>Fair</strong> <strong>Trade</strong>,<br />

<strong>Fair</strong> <strong>Trade</strong> Certified, fairly traded, domestic fair trade, fair trade, <strong>Fair</strong>trade?<br />

Yes (44%) No (0) Some but not all (56%)<br />

7. Do your customers express confusion with the various product labels such as<br />

organic, <strong>Fair</strong> <strong>Trade</strong>, fairly traded, locally grown, bird friendly, specialty c<strong>of</strong>fee,<br />

single origin, kosher, all natural, green?<br />

Yes (5%) No (18%) Sometimes ((72%) Not applicable (5%)<br />

8. Do your customers ask for explanations <strong>of</strong> these various product labels?<br />

Yes (12%) No (0) Sometimes (83%) Not applicable (5%)<br />

9. Do you educate your employees about <strong>Fair</strong> <strong>Trade</strong>?<br />

Yes (94%) No (6%) Not applicable (0)<br />

10. Do you ask your suppliers to find <strong>Fair</strong> <strong>Trade</strong> Certified products?<br />

Yes (39%) No (17%) Sometimes (27%) Not applicable (17%)<br />

11. Do you seek out new suppliers for <strong>Fair</strong> <strong>Trade</strong> Certified products?<br />

Yes (44%) No (6%) Sometimes (44%) Not applicable (6%)<br />

12. What marketing tools does your business use to sell/promote <strong>Fair</strong> <strong>Trade</strong><br />

products? Please check applicable ones.<br />

Products “sell themselves” (94%)<br />

On line: web site, web blogs, discussion groups, ads (17%)<br />

Print media: newspapers, magazines (11%)<br />

Radio or TV: ads, sponsoring shows (5%)<br />

Posters: in store or display windows (55%)<br />

Brochures at point-<strong>of</strong>-sale (55%)<br />

Talking with customers (77%)<br />

Free samples (55%)<br />

<strong>Trade</strong> shows (17%)<br />

Product donations at events (33%)<br />

Catering or sponsoring events (27%)<br />

In store displays (55%)<br />

Encouraging organizations (schools, churches, governmental bodies) to use <strong>Fair</strong><br />

<strong>Trade</strong> Products (17%)<br />

Customer surveys (11%)<br />

None (0)<br />

Other: ___ (27% - <strong>Fair</strong> <strong>Trade</strong> shopping guide, Films, Presentations to groups,<br />

Newsletter, Clearly stating on packaging)<br />

84

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