NetBackup Troubleshooting Guide - Zedat

Problem Report Information
Devices:
Robotic Library and
Drive Models
Table 3
Firmware Levels Firmware Level Listed as
“Tested” in the VERITAS
Device Compatibility Lists at
www.support.veritas.com
What were you attempting when the problem occurred? (for example, a backup on a
Windows client)
______________________________________________________________________
______________________________________________________________________
What were the error indications? (for example, status code, error dialog box)
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Did this occur during or shortly after any of the following:
_____ Initial Installation
_____ Configuration change (explain)
_____ System change or problem (explain)
_____ Have you seen the problem before: (if so, what did you do that time)
Logs or other failure data you have saved:
_____ All log entries report
6 NetBackup Troubleshooting Guide