Bradford District Local Infrastructure Baseline Study - working draft ...

The MetroConnect (737 and 747) services connect the city to Leeds Bradford International
Airport and call at both the Bradford Interchange and Forster Square stations. MetroConnect
MC3 provides services in Little Horton area connecting Smiddles Lane - Great Horton - Little
Horton - West Bowling.
AccessBus, a dial-a-ride bus service operated by the Metro, provides door-to-door local
transport to people who are unable to use conventional bus services. The service is free of
charge to residents of Bradford and operates between:
• 9am and 5.30pm Monday to Saturday
• 9am - 5pm on Sunday.
• A limited evening service is available to groups of 5 or more.
Due to the very high demand for the service travel is restricted to local journeys only. Most
trips are for shopping purposes, such as to the local supermarket or shopping centre, but
also provides a limited number of journeys for social purposes, e.g. to the local community
centres.
Bus services in Bradford are very well used across the district and is rated one of the top
services within West Yorkshire. The outcome of public opinion surveys undertaken in 2008
by independent researchers on behalf of Metro has highlighted that 73% of Bradford
respondents who used local bus services were satisfied with those services (BVPI 103). This
was significantly higher than the West Yorkshire average of 67% and was the highest level
of satisfaction of the five districts of west Yorkshire. Furthermore, 82% of Bradford
respondents who used local bus services were satisfied with local provision of public
transport information (BVPI 104). Again this was the highest level of satisfaction within West
Yorkshire.
Satisfaction levels relating to the safety, cleanliness and reliability were also found to be
higher in Bradford than the West Yorkshire average and these have increased compared to
previous years.
Recently the council has adopted a ‘Bus Action Plan 2008-11’ in partnership with the Metro,
West Yorkshire Police and bus operators First, Keighley & District Travel and Arriva which
recognises the comparatively positive performances of the district’s bus services and
identified a number of specific areas where further measures is needed to improve the
services including congestion and punctuality, effective interchange and bus stop
infrastructure and better accessibility.
There is also a Freecitybus service funded by Bradford Council and Metro that run every ten
minutes from 7am to 7pm Monday to Friday and 8am to 5:30pm on Saturdays covering the
city centre, the university and the college campus.
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