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2012 100 - Networld Media Group

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33<br />

GROUPON/LIVINGSOCIAL/ETC.<br />

The exploding daily deal industry pioneered by <strong>Group</strong>on has spawned,<br />

by some estimates, more than 700 copycats. And who can blame them?<br />

Barely three years after its founding, <strong>Group</strong>on raised more than $700<br />

million in an initial public offering, generating 30 percent more than<br />

the company originally sought, then saw its value balloon to more<br />

than $16 billion on its first day of trading on the Nasdaq. LivingSocial<br />

is <strong>Group</strong>on’s most logical competitor. Backed with hundreds of<br />

millions of dollars in funding, primarily from Amazon (for which it<br />

provides the deals for AmazonLocal), the 2-year-old deal-maker says<br />

it expects to generate revenues of $1 billion in <strong>2012</strong>.<br />

35<br />

YELP<br />

San Francisco-based user review website<br />

Yelp filed to raise as much as $<strong>100</strong><br />

million in a <strong>2012</strong> initial public offering,<br />

seeking to become the latest unprofitable<br />

Internet company to go public.<br />

Co-founded by former PayPal Inc. executive<br />

Jeremy Stoppelman in 2004, the<br />

website features more than 22 million<br />

reviews created by its 61.1 million<br />

users. “Investors are open to taking bets<br />

34<br />

GAMIFICATION OF RETAIL<br />

Boosted by the success of Facebook-supported games such as Farmville and Mafia Wars,<br />

gamification is the latest innovation retailers are banking on to improve customer engagement,<br />

build loyalty, strengthen their brand, and incentivize employees and business<br />

partners for better productivity. Gamification is defined as the process of integrating<br />

game thinking and game mechanics into marketing activities to solve problems and engage<br />

users. According to Gabe Zichermann, CEO of Gamification Company, the key<br />

to gamification’s success is drugs — “One important drug — dopamine,” he explains.<br />

“It’s what we secrete in response to challenge and achievement. It is part of the core<br />

group of behaviors that makes gamification and games powerful in changing influence<br />

and behavior.” Data released by M2 Research set the current worth of the gamification<br />

market at $<strong>100</strong> million, with a projected value of nearly $2.8 billion by 2016. Gamification<br />

vendors predict 197 percent growth through <strong>2012</strong>, representing an increase of 42<br />

percent over 2011.<br />

on companies that are generating<br />

losses,” says Tom Taulli, founder of<br />

IPOByte.com and author of “Investing<br />

in IPOs.” “No one knows how long this<br />

window is going to last, so I think Yelp<br />

is going to get out as fast as possible.”<br />

Yelp faces competition from Google,<br />

Facebook and Yahoo!, all of which sell<br />

online ads to local businesses. The<br />

wrinkle here is that Yelp relies on these<br />

rivals to send visitors to its site. Google<br />

alone accounted for more than half of<br />

Yelp’s traffic in the first nine months of<br />

2011. The search engine’s dual role as<br />

both competitor and ally may put Yelp<br />

in a difficult position in the future, according<br />

to Taulli. “Their main source<br />

of customers is coming from their<br />

competitor.”<br />

21

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