2012 100 - Networld Media Group

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77 MACY’S Macy’s relentless endeavors to keep itself on a growth trajectory have paid off. The second-largest U.S. department store chain, reported earnings that beat analysts’ estimates and boosted its fullyear profit forecast as sales increased faster than the retailer expected. The company, which sells exclusive goods by Madonna, Martha Stewart and Karl Lagerfeld, exceeded projections as store and online revenue gained at 78 TJ MAXX DOLLAR GENERAL Off-price apparel and home fashions retailer TJ Maxx boasts an unmatched track record of leveraging modest sales growth into double-digit profit gains — a feat it has achieved consistently over the past decade, with average threeyear earnings growth figures at nearly 26 percent annually. The retailer’s focus on selling clothing and accessories from major-label brands at discount prices is a proven winner in any economic climate, as was made clear when the company sailed through the credit crisis without so much as a hiccup. both its namesake and Bloomingdales chains. From January to November 2011, Macy’s consistently registered comparable-store sales growth posting a low of 0.9 percent in March and a high of 10.8 percent in April, for an average growth of approximately 5.1 percent. This is far better than its competitor JCPenney, which witnessed an average comps growth of a meager 0.8 percent over the same period. 79 Third-quarter earnings for Goodlettsville, Tenn.-based Dollar General jumped 34 percent as same-store sales continued to rise on improved traffic. In addition, Dollar General approved a new share repurchase program of up to $500 million in stock. The deep discount leader has seen its profit rise in recent quarters as it opened new stores and added better-known brands of merchandise. At the end of the third quarter, Dollar General operated 9,813 stores, up 5.8 percent from a year earlier, and plans to open about 625 new stores in fiscal <strong>2012</strong>, matching its new store openings for 2011. As with other discount retailers, the company has had to contend with more conservative spending from its customers. 38
80 FAMILY DOLLAR While other retailers have closed stores and struggled with sales, dollar stores have been in growth mode as consumers attempt to stretch smaller incomes or trade down in spending. Unlike Walmart Supercenters, dollar stores serve neighborhoods in a small footprint, sell smaller items, and are convenient to lower-income shoppers who walk or take the bus. According to Nielsen data, 55 percent of Family Dollar customers have an annual gross income of less than $40,000 and 24 percent make less than $20,000. Although lower incomes make up a majority of the customer base, a greater number of those who can afford to shop elsewhere are finding the convenience factor makes dollar stores an attractive alternative. Family Dollar added about 300 stores in 2011 after same-store sales grew 5 percent. The second-largest U.S. dollar store chain plans to add as many as 500 stores in <strong>2012</strong> to accelerate sales growth. 81 HOME DEPOT With the housing market in a seemingly endless slump, big-box store Home Depot’s stock finished strong in 2011, and now trades at levels higher than it did before the recession. As shoppers spent more per trip, the world’s largest home-improvement retailer reported a third-quarter profit gain that topped analysts’ estimates. Net income rose 12 percent to $934 million, or 60 cents a share, in the quarter that ended Oct. 30, up from $834 million, or 51 cents, a year earlier. CEO Frank Blake has lured cash-strapped do-it-yourselfers by shifting back-office employees to the floor and improving distribution from warehouses to stores. The Atlanta-based chain’s number of transactions increased by 1.2 percent to 325.3 million while shoppers’ average spending rose 3 percent to $53.03 per ticket. 82 BED BATH & BEYOND Bed Bath & Beyond turned in an unexpectedly stellar performance reporting fiscal 2011 second quarter earnings of 93 cents per share, an increase of 33 percent over the year earnings-per-share figure of 70 cents. Gross profit of $951 million during the quarter represents a 41 percent margin on sales of $2.3 billion. That compares with gross profit of $875 million (the same 41 percent of sales) in the year-ago quarter. The home-and-kitchen furnishings retailer’s solid management team executed especially well in an economic environment that threatened a double-dip recession. Same-store sales growth indicates that consumers are continuing to buy. 39
Page 1 and 2: TOP 2012 100
Page 3 and 4: WELCOME to the 2012 edition of the
Page 5 and 6: pia Snowe called the incentive “a
Page 7 and 8: Retail sales are expected to grow a
Page 9 and 10: trend toward shoppers using brickan
Page 11 and 12: Prosper Mobile Insights has found t
Page 13 and 14: 13 RETAIL CRM The future of retail
Page 15 and 16: 19 TRADER JOE’S Privately owned T
Page 17 and 18: 25 TIFFANY 26 STARBUCKS According t
Page 19 and 20: 28 DISNEY 29 DIGITAL SIGNAGE Follow
Page 21 and 22: 33 GROUPON/LIVINGSOCIAL/ETC. The ex
Page 23 and 24: 39 POP-UP SHOPS Although pop-ups ha
Page 25 and 26: 42 TARGET After spending two years
Page 27 and 28: 48 PUBLIX DICK’S SPORTING GOODS P
Page 29 and 30: 54 BEST BUY EBAY Best Buy is taking
Page 31 and 32: 57 RETAIL CROWDSOURCING Crowdsourci
Page 33 and 34: 63 IN-STORE AUDIO While advertising
Page 35 and 36: 70 T MOBILE 71 TWITTER T-Mobile’s
Page 37: 74 ETHNIC RETAIL The café inside W
Page 41 and 42: 86 87 RETAIL AT AIRPORTS With malls
Page 43 and 44: 90 ELECTRONIC SHELF LABELS Given th
Page 45 and 46: 96 AUTOZONE Auto parts chain AutoZo
Page 48: DRIVE CUSTOMER ENGAGEMENT AND BUILD

2012 100 - Networld Media Group

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