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2012 100 - Networld Media Group

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pia Snowe called the incentive “an attack<br />

on Main Street businesses that<br />

employ workers in our communities,”<br />

and called on Amazon to cancel the<br />

program. “Small businesses are fighting<br />

every day to compete with giant retailers,<br />

such as Amazon,” she said in a<br />

statement, “and incentivizing consumers<br />

to spy on local shops is a bridge<br />

too far.” Pundits, commentators, latenight<br />

comics and principled consumers<br />

warned of a future in which the entire<br />

physical world would serve as Amazon’s<br />

showroom.<br />

2<br />

APPLE<br />

Amazon’s third-quarter profits for 2011<br />

were down an alarming 73 percent —<br />

yet reported revenues went up 44 percent<br />

to $10.9 billion, powered in part<br />

by the new generation of Kindle book<br />

readers and preorders for Kindle Fire.<br />

So where did the money go? Amazon<br />

invested it for the future and apparently<br />

intends to keep doing so. For one<br />

thing, Amazon invested nearly $1.6<br />

billion — double what it spent the year<br />

previous — toward “fixed assets, including<br />

internal use software and website<br />

development,” and another $769<br />

Despite Amazon’s steady march of progress throughout 2011, Apple, true to form,<br />

managed to out-dazzle the world’s biggest online retailer every step of the way.<br />

The company continued to lure consumers and business users away from desktop<br />

computers to the more manageable environment of iOS devices such as the iPad,<br />

hastening the day when general-purpose computers are the province of software<br />

engineers and tech enthusiasts.<br />

The year began with an effort to broaden the iPhone market beyond a single carrier<br />

by terminating Apple’s exclusive partnership with AT&T and announcing that the<br />

iPhone 4 would be available through Verizon. January also saw the launch of the<br />

Mac App Store, Apple’s effort to remake its Mac OS ecosystem in the image of iOS,<br />

and thus collect a 30 percent cut of Mac app revenue in the process.<br />

In February Apple became the first computer maker to introduce Intel’s Light Peak<br />

data transfer technology under the name Thunderbolt. The iPad 2 came out in<br />

March even as competitors were struggling to deliver an answer to the original.<br />

In October Apple announced a breakthrough set of free cloud services that keep<br />

stored data up to date across all devices, including PCs.<br />

million to “technology and content,”<br />

up 74 percent. Founder and chief executive<br />

Jeff Bezos has increasingly used<br />

Amazon’s cash to expand the business<br />

into the digital domain and invest in<br />

backend infrastructure to support all<br />

the digital media he expects users to<br />

consume on their new Kindle Fires.<br />

Toward that end, Bezos struck deals<br />

with Twentieth Century Fox and PBS<br />

to stream movies and TV shows from<br />

their vast libraries. (This is in addition<br />

to deals previously inked with CBS,<br />

Sony, Warner Bros. and others.)<br />

The company sold 72 million iPhones (nearly double the total for 2010), 32 million iPads, 17 million Macs and 42.6 million<br />

iPods, generating $108 billion in revenue in 2011 — up 66 percent from fiscal 2010.<br />

However, Apple’s many marketing, business, and technology achievements through the year were overshadowed by the death of<br />

Steve Jobs on Oct. 5, the day after Apple introduced the iPhone 4S. Under the guidance of corporate America’s most high-profile<br />

practicing Buddhist, Apple made function not merely inseparable from form, but indistinguishable from it. In Jobs’ hands, the<br />

two truly became one.<br />

5

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